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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84171 Views

40 replies

68 likes

  • 84171 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798404 Views

505 replies

64 likes

  • 798404 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24550 Views

26 replies

7 likes

  • 24550 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

Can't play when charging and my laptop closed

Spotify won't play when I plug it in and close my laptop but when I unplug it and close it then it works please help I just wanna charge and close my laptop while listening PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

Casual Listener

Spotify won't play when I plug it in and close my laptop but when I unplug it and close it then it works please help I just wanna charge and close my laptop while listening  Plan Free/Premium ...

ᵴᴛᴇᴠᴇ

Music Fan

583 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Now-playing cover art on the desktop app (and web) is vertically off-center

In the now-playing bar, div/object that contains cover art has more width than height, when it should both values should be equal.

Regular

In the now-playing bar, div/object that contains cover art has more width than height, when it should both values should be equal.

Ayudame

Regular

352 Views

2 replies

0 likes

  • 352 Views
  • 2 replies
  • 0 likes

Will Only Play Local Files - "Spotify can't play this right now. If you have the file on your com..

PlanPremiumCountryUnited States DeviceDesktop AppOperating SystemWindows My Question or Issue Spotify Desktop App suddenly will not stream.Error message: "Spotify can't play this right now. If you have the file on your computer you can import it" I t...

Casual Listener

  Plan Premium Country United States   Device Desktop App Operating System Windows   My Question or Issue   Spotify Desktop App suddenly will not stream. Error messa...

Not applicable

1519 Views

2 replies

2 likes

import
local
stream
  • 1519 Views
  • 2 replies
  • 2 likes

volume control gain

Hi does anyone knows if the 100% volume, full right on windows desktop player, is 0db down or has a gain? (with volume normalization disabled) Is there anyway to bypass it and play trough the WASAPI driver? thanks

Newbie

Hi does anyone knows if the 100% volume, full right on windows desktop player, is 0db down or has a gain? (with volume normalization disabled)   Is there anyway to bypass it and play trough ...

ofolis

Newbie

1602 Views

6 replies

4 likes

Windows
  • 1602 Views
  • 6 replies
  • 4 likes

Playback switches to phone by itself

I would be listening to Spotify through the desktop app on my computer, and all of a sudden, the music would stop playing from my computer speakers and continue playing from my phone (Samsung Galaxy S6) instead. The switch occurs automatically, witho...

Newbie

I would be listening to Spotify through the desktop app on my computer, and all of a sudden, the music would stop playing from my computer speakers and continue playing from my phone (Samsung Galaxy ...

lornawojo

Newbie

777 Views

3 replies

6 likes

Windows
  • 777 Views
  • 3 replies
  • 6 likes

Spotify app not working on Windows 11

The Windows version of Spotify is not working. When I open the app, the window is black with nothing inside, and it will remain that way for 3-4 minutes. Once the window shows the front page for Spotify, songs will not play if clicked on, and the lib...

Newbie

The Windows version of Spotify is not working. When I open the app, the window is black with nothing inside, and it will remain that way for 3-4 minutes. Once the window shows the front page for Spot...

MateusM

Spotify Star

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Solved!! I can't access the home page in the Spotify Windows application.

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

Casual Listener

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

th3d3zman

Casual Listener

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Superuser Contribution Remove/Customize "Shows you might like"

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because it allows me to get away from deplorable propaganda ...

Casual Listener

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because i...

ZooWall

Visitor

39517 Views

63 replies

53 likes

  • 39517 Views
  • 63 replies
  • 53 likes

My liked songs page is emptied on PC!

Hey!So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I tried logging out and logging back in without avail. How c...

Regular

Hey! So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I...

MateusM

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs spam skip or won't play the song at all

PlanPremiumCountryUSDevice(Desktop)Operating System(Windows 11) My Question or IssueMy desktop spotify won't play or work at all, but my Iphone version is fine, the client web and installed app on my computer both do the same thing, I have a video he...

Newbie

Plan Premium Country US Device (Desktop) Operating System (Windows 11)   My Question or Issue My desktop spotify won't play or work at all, but my Iphone version is fine, the client we...

MihailY

Moderator

604 Views

4 replies

2 likes

  • 604 Views
  • 4 replies
  • 2 likes

Superuser Contribution why does spotify pause playing on laptop when plugging in power?

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the music will pause. The window remains open, and play ...

Visitor

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the m...

v1o7dkmf7oxp5asmwptx

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop app windows 11

PlanPremiumCountryNetherlandsDeviceMsi GF65 thinOperating SystemW11 My Question or IssueSuddenly spotify stopped starting up, cant reinstall since its stating its already installed, prompts me to open the app with a yes or no. Tried both options same...

Music Fan

Plan Premium Country Netherlands Device Msi GF65 thin Operating System W11   My Question or Issue Suddenly spotify stopped starting up, cant reinstall since its stating its already ins...

ᵴᴛᴇᴠᴇ

Music Fan

2888 Views

5 replies

0 likes

  • 2888 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop] Home page: Recently played wrong displayed

PlanPremiumCountryRomaniaDevice(PC - Spotify version 1.1.29.592.gf0779179)Operating System(Windows 10 - latest update March 24, 2020—KB4541335) My Question or IssueAt the Home page of Spotify app, on the first line is displayed "Recently played" fiel...

Visitor

Plan Premium Country Romania Device (PC - Spotify version 1.1.29.592.gf0779179) Operating System (Windows 10 - latest update March 24, 2020—KB4541335)   My Question or Issue At the H...

Not applicable

7873 Views

28 replies

34 likes

  • 7873 Views
  • 28 replies
  • 34 likes

Solved!!Superuser Contribution Play/Pause and Stop buttons (media keys) not working.

My play/pause and stop media buttons are not working in Spotify.Spotify for Windows, 1.2.0.1165.gabf054abWindows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0My other media keys work with Spotify. All my media keys work with other apps. Th...

Casual Listener

My play/pause and stop media buttons are not working in Spotify. Spotify for Windows, 1.2.0.1165.gabf054ab Windows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0 My other media keys ...

dmac-ie

Music Fan

13345 Views

10 replies

1 likes

  • 13345 Views
  • 10 replies
  • 1 likes

Play button on keyboard not working. Other buttons skip, volume, etc. work

Using Desktop app.Windows 10Logitech MX Keys keyboardThe pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable the keymapping in Chrome, disable the Spotify desktop overla...

Visitor

Using Desktop app. Windows 10 Logitech MX Keys keyboard The pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable...

dmac-ie

Music Fan

6247 Views

7 replies

0 likes

  • 6247 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify on Windows 11 Keeps Disabling Hardware Acceleration, Leading to Lag

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 Pro My Question or IssueSpotify on my desktop (I've tried both the Microsoft Store app and the standalone program) works for 30 seconds before it starts lagging. Skipping songs, pausing and play...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11 Pro   My Question or Issue Spotify on my desktop (I've tried both the Microsoft Store app and the standalone program) wor...

Ivelina

Moderator

1432 Views

1 replies

0 likes

  • 1432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not mentioned in hosts file

PlanPremiumCountryUnited StatesDeviceAcer laptopOperating SystemWindows 10 My Question or Issue I was following these steps on how to clear my hosts file, and Spotify is not mentioned in the host file. I have no way of listening to tracks now as far ...

Casual Listener

Plan Premium Country United States Device Acer laptop Operating System Windows 10   My Question or Issue   I was following these steps on how to clear my hosts file, and Spotify ...

Ivelina

Moderator

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

Regular

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...

Daniel631

Regular

1802 Views

8 replies

1 likes

  • 1802 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do I fix my search bar when nothing is able to load and I can't reload?

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening and closing Spotify.

Visitor

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening an...

Xiving

Casual Listener

6106 Views

3 replies

2 likes

  • 6106 Views
  • 3 replies
  • 2 likes