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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83036 Views

40 replies

68 likes

  • 83036 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787906 Views

503 replies

64 likes

  • 787906 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21725 Views

22 replies

6 likes

  • 21725 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

  • 2981 Views
  • 0 replies
  • 4 likes

Solved!! I can't access the home page in the Spotify Windows application.

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

Casual Listener

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

th3d3zman

Casual Listener

514 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Remove/Customize "Shows you might like"

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because it allows me to get away from deplorable propaganda ...

Casual Listener

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because i...

ZooWall

Visitor

39414 Views

63 replies

53 likes

  • 39414 Views
  • 63 replies
  • 53 likes

My liked songs page is emptied on PC!

Hey!So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I tried logging out and logging back in without avail. How c...

Regular

Hey! So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I...

MateusM

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
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Superuser Contribution Songs spam skip or won't play the song at all

PlanPremiumCountryUSDevice(Desktop)Operating System(Windows 11) My Question or IssueMy desktop spotify won't play or work at all, but my Iphone version is fine, the client web and installed app on my computer both do the same thing, I have a video he...

Newbie

Plan Premium Country US Device (Desktop) Operating System (Windows 11)   My Question or Issue My desktop spotify won't play or work at all, but my Iphone version is fine, the client we...

MihailY

Moderator

592 Views

4 replies

2 likes

  • 592 Views
  • 4 replies
  • 2 likes

Superuser Contribution why does spotify pause playing on laptop when plugging in power?

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the music will pause. The window remains open, and play ...

Visitor

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the m...

v1o7dkmf7oxp5asmwptx

Casual Listener

729 Views

2 replies

0 likes

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Solved!!Superuser Contribution Spotify desktop app windows 11

PlanPremiumCountryNetherlandsDeviceMsi GF65 thinOperating SystemW11 My Question or IssueSuddenly spotify stopped starting up, cant reinstall since its stating its already installed, prompts me to open the app with a yes or no. Tried both options same...

Music Fan

Plan Premium Country Netherlands Device Msi GF65 thin Operating System W11   My Question or Issue Suddenly spotify stopped starting up, cant reinstall since its stating its already ins...

ᵴᴛᴇᴠᴇ

Music Fan

2838 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution [Desktop] Home page: Recently played wrong displayed

PlanPremiumCountryRomaniaDevice(PC - Spotify version 1.1.29.592.gf0779179)Operating System(Windows 10 - latest update March 24, 2020—KB4541335) My Question or IssueAt the Home page of Spotify app, on the first line is displayed "Recently played" fiel...

Visitor

Plan Premium Country Romania Device (PC - Spotify version 1.1.29.592.gf0779179) Operating System (Windows 10 - latest update March 24, 2020—KB4541335)   My Question or Issue At the H...

Not applicable

7852 Views

28 replies

34 likes

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  • 28 replies
  • 34 likes

Solved!!Superuser Contribution Play/Pause and Stop buttons (media keys) not working.

My play/pause and stop media buttons are not working in Spotify.Spotify for Windows, 1.2.0.1165.gabf054abWindows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0My other media keys work with Spotify. All my media keys work with other apps. Th...

Casual Listener

My play/pause and stop media buttons are not working in Spotify. Spotify for Windows, 1.2.0.1165.gabf054ab Windows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0 My other media keys ...

dmac-ie

Music Fan

12821 Views

10 replies

1 likes

  • 12821 Views
  • 10 replies
  • 1 likes

Play button on keyboard not working. Other buttons skip, volume, etc. work

Using Desktop app.Windows 10Logitech MX Keys keyboardThe pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable the keymapping in Chrome, disable the Spotify desktop overla...

Visitor

Using Desktop app. Windows 10 Logitech MX Keys keyboard The pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable...

dmac-ie

Music Fan

6143 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Spotify on Windows 11 Keeps Disabling Hardware Acceleration, Leading to Lag

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 Pro My Question or IssueSpotify on my desktop (I've tried both the Microsoft Store app and the standalone program) works for 30 seconds before it starts lagging. Skipping songs, pausing and play...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11 Pro   My Question or Issue Spotify on my desktop (I've tried both the Microsoft Store app and the standalone program) wor...

Ivelina

Moderator

1385 Views

1 replies

0 likes

  • 1385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not mentioned in hosts file

PlanPremiumCountryUnited StatesDeviceAcer laptopOperating SystemWindows 10 My Question or Issue I was following these steps on how to clear my hosts file, and Spotify is not mentioned in the host file. I have no way of listening to tracks now as far ...

Casual Listener

Plan Premium Country United States Device Acer laptop Operating System Windows 10   My Question or Issue   I was following these steps on how to clear my hosts file, and Spotify ...

Ivelina

Moderator

733 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

Regular

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...

Daniel631

Regular

1744 Views

8 replies

1 likes

  • 1744 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do I fix my search bar when nothing is able to load and I can't reload?

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening and closing Spotify.

Visitor

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening an...

Xiving

Casual Listener

6070 Views

3 replies

2 likes

  • 6070 Views
  • 3 replies
  • 2 likes

Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

Casual Listener

   Device Desktop Windows 10, Honor 9 Operating System Android   My Question or Issue  Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...

Ayuushh

Newbie

47154 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Connect to device doesn't work

PlanPremiumCountryKenyaDeviceHP Elitebook 830 G5Operating SystemWindows 11 My Question or IssueI can't connect to my Android phone or Firestick from my PC. I have tried reinstalling it over and over for the past week, but it still doesn't connect. I ...

Casual Listener

Plan Premium Country Kenya Device HP Elitebook 830 G5 Operating System Windows 11   My Question or Issue I can't connect to my Android phone or Firestick from my PC. I have tried reins...

AlejaR

Moderator

1293 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Listen along through discord. Song changes but has to be manually played.

PlanPremiumCountryI am in canada the other party is in usaDevice Operating System Windows 10 My Question or IssueI am listening along through discord and my song changes when the other party changes the song but I have to hit play on each one or it j...

Casual Listener

  Plan Premium Country I am in canada the other party is in usa Device   Operating System  Windows 10   My Question or Issue I am listening along through discord and my...

ZiellozeFeniks

Visitor

5270 Views

6 replies

1 likes

  • 5270 Views
  • 6 replies
  • 1 likes

Superuser Contribution Concert in Artist Pick is not the nearest one but the next upcoming one.

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwH...

Casual Listener

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological orde...

Maria

Moderator

776 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Mini Player Title in Taskbar Does not Update

Windows 11, DesktopWhen I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist. It only updates if I close and re-open the mini-play...

Casual Listener

Windows 11, Desktop When I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist....

Novy

Moderator

617 Views

1 replies

3 likes

  • 617 Views
  • 1 replies
  • 3 likes

Superuser Contribution I can't find the equalizer. only language and play tab is there on settings

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Visitor

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Dessi

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Can't see my followers on the web browser version

I using the spotify web browser because i can't have the app on my work computer, and can't find my followers (or who i am following, who is following a certain playlist, etc.). anyone know how to fix this? i'm having the same issues on my app on the...

Newbie

  I using the spotify web browser because i can't have the app on my work computer, and can't find my followers (or who i am following, who is following a certain playlist, etc.). anyone know h...

Zerotwo23

Visitor

5139 Views

7 replies

1 likes

  • 5139 Views
  • 7 replies
  • 1 likes