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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 139113 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54868 Views
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  • Windows
  • 54868 Views
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Superuser Contribution Spotify desktop only uses the 2 front speakers on a 5.1 setup

I have 5.1 audio with my windows but Spotify only uses the 2 front speakers, how do I get it to use ALL of the speakers? Speaker fill makes NO DIFFERENCE!

  • Newbie
  • I have 5.1 audio with my windows but Spotify only uses the 2 front speakers, how do I get it to use ALL of the speakers?   Speaker fill makes NO DIFFERENCE!
  • Jeremy
  • Spotify
  • 12449 Views
  • 6 replies
  • 0 likes
  • 5.1 audio
    Desktop
    fill
    speaker
    speaker fill
    Spotify
  • 12449 Views
  • 6 replies
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Superuser Contribution Web Player won't play a specific podcast

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueFor weeks I've been trying to listen to Last Podcast On The Left on the web player. All the other podcasts I listen to work just fine, but LPOTL will just buff...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue For weeks I've been trying to listen to Last Podcast On The Left on the web player....
  • Vasil
  • Moderator
  • 1374 Views
  • 7 replies
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  • 1374 Views
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Superuser Contribution Not adding an already added song makes the current playlist jump

PlanPremiumCountrySpain DevicePCOperating SystemWindows 10 My Question or IssueIn the Windows desktop application, when in a playlist selecting a song to "Add to playlist" and it turns out the song is already in the target playlist, so the popup to c...

  • Regular
  • Plan Premium Country Spain   Device PC Operating System Windows 10   My Question or Issue In the Windows desktop application, when in a playlist selecting a song to "Add to playl...
  • OscarDC
  • Moderator
  • 81 Views
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  • 81 Views
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Superuser Contribution Problema con reproducción en Windows

Operating SystemWindows 10 My Question or IssueBuenas tardes. Tengo un problema en Spotify para Windows, por alguna razón una de mis listas se quedó "de fondo" en aleatorio, cuando me pongo a escuchar música en otra lista, al momento de cambiar de ca...

  • Newbie
  • Operating System Windows 10   My Question or Issue Buenas tardes.   Tengo un problema en Spotify para Windows, por alguna razón una de mis listas se quedó "de fondo" en alea...
  • Vasil
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • Playlist bug shuffle
    windows 10 app
    Windows 10 Application
  • 110 Views
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Superuser Contribution How to stop a song from playing/ being put in mixes ever at all.

PlanPremiumCountryUSADeviceIphone and Windows app Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a community answer to that, I want a response from Spotify. Why isn't this an option? I listened...

  • Newbie
  •   Plan Premium Country USA Device Iphone and Windows app     Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a communit...
  • Yordan
  • Moderator
  • 87 Views
  • 1 replies
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  • 87 Views
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Superuser Contribution "Remove" button on discover weekly playlist not working properly

I use the windows app on my desktop on my laptop. The "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes the song off the playlist... The ammount of times I have to press it ...

  • Visitor
  • I use the windows app on my desktop on my laptop.   The  🚫 "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes...
  • Jeremy
  • Spotify
  • 98 Views
  • 1 replies
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  • 98 Views
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Solved!!Superuser Contribution Can't Edit Playlist

PlanFreeCountryUSADeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo I created a new playlist and added a bunch of songs. The thing is, for some reason, this playlist does not let me move around songs (I can't drag and drop anything)....

  • Regular
  • Plan Free Country USA Device Dell Laptop Operating System Windows 10   My Question or Issue So I created a new playlist and added a bunch of songs. The thing is, for some reason, this ...
  • AlejaR
  • Moderator
  • 14227 Views
  • 12 replies
  • 1 likes
  • 14227 Views
  • 12 replies
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Superuser Contribution No me sale lo que escuchan mis amigos en spotify

Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero aún así seguía igual. No sé si será un dato de rele...

  • Casual Listener
  • Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero ...
  • artisvida
  • Gig Goer
  • 225 Views
  • 4 replies
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  • 225 Views
  • 4 replies
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Solved!!Superuser Contribution Wrong album art displayed when saving an album as a playlist in local library

Operating SystemWindows 10, Spotify for Windows 1.1.92.647.ga4397eb7 My Question or IssueIn some cases saving an album as a playlist in my local library - will result - the playlist showing the wrong album cover.For example: using drag and drop I sav...

  • Music Fan
  • Operating System Windows 10, Spotify for Windows 1.1.92.647.ga4397eb7   My Question or Issue In some cases saving an album as a playlist in my local library - will result - the pla...
  • AlejaR
  • Moderator
  • 263 Views
  • 7 replies
  • 0 likes
  • 263 Views
  • 7 replies
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Solved!!Superuser Contribution Spotify has no internet connection [error code 4]

PlanPremiumCountryGermanyDevice(Samsung Galaxy S10+, Desktop)Operating System(Windows 10) My Question or IssueMy spotify desktop app is not able to go online despite a working internet connection (error code 4). It does not work on my windows 10 pc d...

  • Casual Listener
  • Plan Premium Country Germany Device (Samsung Galaxy S10+, Desktop) Operating System (Windows 10)   My Question or Issue My spotify desktop app is not able to go online despite a workin...
  • MoonWalker
  • Visitor
  • 6251 Views
  • 18 replies
  • 0 likes
  • Connection error
    error code 4
    Windows 10
  • 6251 Views
  • 18 replies
  • 0 likes

Superuser Contribution how come when my screen times out Spotify stops playing audio

PlanFamily planCountryCanadaDevice(Asus ROG G512LI )Operating System(Windows 11/Windows 10) My Question or Issuethe Subject is self-explanatory I understand windows 11 is newer then windows 10 which means it has more glitch's but both Operating Syste...

  • Regular
  • Plan Family plan Country Canada Device (Asus ROG G512LI ) Operating System (Windows 11/Windows 10)   My Question or Issue the Subject is  self - ex plan a to ry I understand w...
  • Alex
  • Moderator
  • 289 Views
  • 7 replies
  • 0 likes
  • 289 Views
  • 7 replies
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Superuser Contribution Location

PlanFreeCountryAntigua and BarbudaDeviceHP Pavilion x360Operating SystemWindows 10 My Question or IssueWhen i try to log onto spotify on my computer it tells me " Your country does not match the one set in your profile. To continue use, update your p...

  • Newbie
  • Plan Free Country Antigua and Barbuda Device HP Pavilion x360 Operating System Windows 10   My Question or Issue When i try to log onto spotify on my computer it tells me " Your countr...
  • Alex
  • Moderator
  • 283 Views
  • 3 replies
  • 1 likes
  • 283 Views
  • 3 replies
  • 1 likes

Superuser Contribution Connect to Device never shows right devices. Only TVs in other rooms.

I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (Connect to device) the devices listed are all TV and NVIDIA Shields elsewhe...

  • Casual Listener
  • I have been trying for a long time to use Spotify PC client as my main music source.   I have two Google Nest Audios in stereo in my office.   Every time I try to stream to them (...
  • Eni
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Radio doesn't feature the original song?

For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices. Attached are two screenshots of the issue. I'm in the song radio for "Mural" by Lupe Fiasco and it isn't i...

  • Casual Listener
  • For my account across every device, when I go to Song Radio the original song doesn't appear as it died for other people with the same devices.   Attached are two screenshots of the issue. I'm...
  • Vasil
  • Moderator
  • 2746 Views
  • 14 replies
  • 1 likes
  • Android
    bug
    Desktop
    device
    song radio
  • 2746 Views
  • 14 replies
  • 1 likes

Superuser Contribution Embeds arn't working anymore on different websites

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So it literally started a few hours ago. I was on a website who allows you to show embeds of...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Eni
  • Moderator
  • 911 Views
  • 20 replies
  • 1 likes
  • 911 Views
  • 20 replies
  • 1 likes

Superuser Contribution Synchronising an album listening

Hello everyone.I'm new to Spotify, I've been using another streaming platform for years.I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), obviously with the same account.The two devices are sync...

  • Regular
  • Hello everyone. I'm new to Spotify, I've been using another streaming platform for years. I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), o...
  • ShortfinMarko
  • Regular
  • 307 Views
  • 12 replies
  • 0 likes
  • 307 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify Crashes if email has a plus symbol

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueIf you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will go in an error loop with no end.

  • Visitor
  • Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue If you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will ...
  • Eni
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most songs will not play on Windows 11 app

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueSpotify runs on all my android devices and on the PC's web player just fine, but almost all songs in the app don't respond at all. The only thing that indicates they even try ...

  • Visitor
  • Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Spotify runs on all my android devices and on the PC's web player just fine, but almost all songs i...
  • Novy
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

spotify can't login on windows11

iPlanPremiumCountry DeviceThinkbookOperating SystemWindows 11 My Question or Issuethe setup exe I download from the website is not working. Everytime i try to install, the installation window half disappears suddenly.So I try to download it through m...

  • Casual Listener
  • iPlan Premium Country   Device Thinkbook Operating System Windows 11   My Question or Issue the setup exe I download from the website is not working. Everytime i try to install, t...
  • BA70
  • Casual Listener
  • 126 Views
  • 2 replies
  • 0 likes
  • 126 Views
  • 2 replies
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Superuser Contribution Can we get an answer why VPN services are not supported by the desktop app (anymore)?

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). Why is it that Spotify does not support VPN (when c...

  • Regular
  • Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). ...
  • Alex
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes