Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
8836 Views
92 replies
41 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
714 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
1667 Views
32 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.
Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.
Moderator
492 Views
1 replies
1 likes
PlanPremiumCountryIndiaDeviceMacbook Pro M3Operating SystemMacOS Sequoia 15.1.1 When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn't work, but when I remove the part after the main song's link(in the exam...
Plan Premium Country India Device Macbook Pro M3 Operating System MacOS Sequoia 15.1.1 When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn...
463 Views
0 replies
0 likes
I had been using the app without issue. Suddenly I cannot sign into the app--it brings me to "Allow Spotify to connect to: Spotify for Desktop" and shows me my login name with a "Not you? option underneath and below that there's a button that says "C...
I had been using the app without issue. Suddenly I cannot sign into the app--it brings me to "Allow Spotify to connect to: Spotify for Desktop" and shows me my login name with a "Not you? option unde...
Casual Listener
1383 Views
4 replies
0 likes
It seems there's a delay of 1-3 seconds when setting seeker to mid-song for an example. Used to be instant. Doesn't happen only to me, verified this with three other people, everyone has this. What's up with that?
It seems there's a delay of 1-3 seconds when setting seeker to mid-song for an example. Used to be instant. Doesn't happen only to me, verified this with three other people, everyone ha...
Newbie
594 Views
1 replies
2 likes
Plan: Premium Individual Country: USA Device: laptop PC running Windows 10 Music fades in and out for no particular reason. Crossfade is disabled. Streaming quality is set to very high. It doesn't happen with any particular artist or track. But every...
Plan: Premium Individual Country: USA Device: laptop PC running Windows 10 Music fades in and out for no particular reason. Crossfade is disabled. Streaming quality i...
Moderator
6059 Views
7 replies
0 likes
Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned on a VPN extension (Touch VPN) to Google Chrome to...
Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned...
Moderator
1295 Views
1 replies
0 likes
Spotify PremiumSpotify für Windows (64 Bit) 1.2.50.335.g5e2860a8Windows 10 22H2 Hi,after playing an album, Spotify keeps adding an additional albums of the same artist to the playlist and continues playing. How can I stop Spotify adding albums to the...
Spotify Premium Spotify für Windows (64 Bit) 1.2.50.335.g5e2860a8 Windows 10 22H2 Hi, after playing an album, Spotify keeps adding an additional albums of the same artist to the play...
Moderator
741 Views
5 replies
0 likes
PlanFPremiumCountryUSADevicen/aOperating Systemwindows 10 desktop My Question or IssueWhen I click play the music starts but I don't hear anything. It works perfectly fine without headphones but nothing comes through the headphones. I tried setting t...
Plan FPremium Country USA Device n/a Operating System windows 10 desktop My Question or Issue When I click play the music starts but I don't hear anything. It works perfectly fine wi...
Regular
9596 Views
4 replies
0 likes
PlanN/ACountryUnited StatesDeviceWindowsOperating SystemWindows 10 My Question or Issue The Spotify Windows desktop app fails to load after install when the appdata folder is pointed to a network location via folder redirection. We are in a corporate...
Plan N/A Country United States Device Windows Operating System Windows 10 My Question or Issue The Spotify Windows desktop app fails to load after install when the ap...
Moderator
344 Views
1 replies
0 likes
PlanPremiumCountrynorwayDevicesamsung s24 My Question or Issuehow can i log onto my account i have on my phone that i logged on using samsung log in? it shows that i got no password and i cant change it or anyting on the account so i cant log in from...
Plan Premium Country norway Device samsung s24 My Question or Issue how can i log onto my account i have on my phone that i logged on using samsung log in? it shows that i got no passw...
Moderator
584 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
559 Views
3 replies
0 likes
PlanPremium individualCountryArgentinaDeviceWin10 Pro N x64Operating SystemEdition Windows 10 Pro NVersion 20H2 My Question or IssueHi, I got my password changed and now the app can't log in.Backstory: I had to work in-office so I tried to log in at ...
Plan Premium individual Country Argentina Device Win10 Pro N x64 Operating System Edition Windows 10 Pro N Version 20H2 My Question or Issue Hi, I got my password changed and now th...
Not applicable
10863 Views
3 replies
0 likes
When a song is playing, and the 'now playing' page is opened to the right, when you go to add a song to a new playlist, the drop-down menu has a seizure. Windows 10, desktop via Microsoft Store, version 1.249.439.0. This occurs on a fresh boot, with ...
When a song is playing, and the 'now playing' page is opened to the right, when you go to add a song to a new playlist, the drop-down menu has a seizure. Windows 10, desktop via Microsoft Store, vers...
Visitor
1237 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceIdeaPad FlexOperating SystemWindows 10 My IssueAs you can see in the screen shot attached, Spotify will not unmute. I have relaunched the app, closed other applications, and changed the volume. No matter what I do...
Plan Premium Country United States Device IdeaPad Flex Operating System Windows 10 My Issue As you can see in the screen shot attached, Spotify will not unmute. I have relaunched the...
Regular
6569 Views
12 replies
0 likes
Whenever I click on an album, artist or playlist, it comes up with "Can't find that..." each time.
Whenever I click on an album, artist or playlist, it comes up with "Can't find that..." each time.
Spotify Star
578 Views
1 replies
0 likes
Windows App I have a strange issue, I have a big playlist of songs I'm using to discover things on. Often taken from other users playlists or Spotify created playlists. I have a strange issue where I recognise a song/album and think, "I already have ...
Windows App I have a strange issue, I have a big playlist of songs I'm using to discover things on. Often taken from other users playlists or Spotify created playlists. I have a ...
Newbie
2341 Views
4 replies
0 likes
PlanPremium FamilyCountryU.S./MongoliaDeviceMSI MODERN 15 H B13MOperating SystemWindows 11 My Question or IssueEvery song I play on the desktop app has a half-second fade-in. The fade in doesn't happen for my phone or the web player, only the desktop...
Plan Premium Family Country U.S./Mongolia Device MSI MODERN 15 H B13M Operating System Windows 11 My Question or Issue Every song I play on the desktop app has a half-second fade-in....
Visitor
472 Views
1 replies
1 likes
I'm using the most recent version (1.1.15.448) of the Spotify app for Win 10 which I downloaded directly from Spotify. It plays correctly when using the Realtek sound drivers for my on-board audio. I just purchased a DAC (an RME ADI-2 DAC) which conn...
I'm using the most recent version (1.1.15.448) of the Spotify app for Win 10 which I downloaded directly from Spotify. It plays correctly when using the Realtek sound drivers for my on-board audio. ...
Gig Goer
7436 Views
8 replies
8 likes
Windows 10 - Spotify Premium. I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and click on albums returned by the search I get the following mes...
Windows 10 - Spotify Premium. I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and cl...
Newbie
1368 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueIf I have another program in fullscreen mode (often a video game), the desktop app does not continue to the next track after finishing the current tra...
Plan Premium Country United States Device Desktop Computer Operating System Windows 10 My Question or Issue If I have another program in fullscreen mode (often a video game), the des...
Moderator
756 Views
5 replies
0 likes
