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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2028 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150158 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137941 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11268 Views

1 replies

6 likes

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Superuser Contribution Error when playing video podcast on Windows 10 (standalone and MS store)

HelloI've been busy for a few months and some other months without a computer, so I was behind in my podcasts. I listened to all non-video ones and some music with no issues whatsoever, however when I moved to try and catch up with Distractible, my S...

Regular

Hello I've been busy for a few months and some other months without a computer, so I was behind in my podcasts. I listened to all non-video ones and some music with no issues whatsoever, however w...

Maria

Moderator

728 Views

7 replies

0 likes

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Superuser Contribution Web player unresponsive

At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but it's becoming very frustrating to have the music cut...

Visitor

At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but i...

OscarDC

Moderator

337 Views

1 replies

1 likes

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Superuser Contribution windows app plays only mono (web app play stereo in the same computer)

re-installed the appweb version plays stereo in te same computermono toggle is not ONit's been happening since a cuple of versions ago

Casual Listener

re-installed the app web version plays stereo in te same computer mono toggle is not ON it's been happening since a cuple of versions ago

Telray

Casual Listener

787 Views

6 replies

0 likes

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My device is skipping part of my song. Other devices don't.

The playlist "Hotline Maimi Soundtrack (1 & 2)" has a fairly, but not entirely, consistent issue: when I play it on my computer, about forty five seconds before the end of the song "Frantic Aerobics," spotify suddenly ends that track and starts "Elec...

Regular

The playlist "Hotline Maimi Soundtrack (1 & 2)" has a fairly, but not entirely, consistent issue: when I play it on my computer, about forty five seconds before the end of the song "Frantic Aerob...

globnomulous

Regular

364 Views

2 replies

0 likes

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Superuser Contribution First song or most recent song added to "Liked Songs" playlist won't play

Adding a new song to the "Liked Songs" playlist results in Spotify app not being able to play the song - error "Spotify can't play this right now. If you have the file on your computer you can import it". However, if I add another song to the playlis...

Regular

Adding a new song to the "Liked Songs" playlist results in Spotify app not being able to play the song - error "Spotify can't play this right now. If you have the file on your computer you can import...

dsfsdfsdfsdfsdg

Regular

2728 Views

19 replies

3 likes

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Superuser Contribution Green plus doesn't appear when adding multiple songs to liked playlist

PlanPremiumCountryEnglandDeviceDesktop PCOperating SystemWindows 11 My Question or Issue Steps to reproduce:1) Go to an album and select multiple songs by holding ctrl or shift and tapping on different songs in the album2) Right click on one of the s...

Casual Listener

  Plan Premium Country England Device Desktop PC Operating System Windows 11   My Question or Issue   Steps to reproduce: 1) Go to an album and select multiple songs by ho...

MrDinnertime

Casual Listener

645 Views

6 replies

0 likes

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Superuser Contribution "Sorry, we're not able to play this content" error with podcasts

I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for updates, and nothing showed up...

Casual Listener

I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for upd...

dimitriasilveria

Visitor

2271 Views

4 replies

0 likes

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Superuser Contribution Desktop app will be unable to fulfill any network requests after hours of inactivity

Spotify for Windows (64 bit)1.2.26.1187.g36b715a1 About once a day I have to restart Spotify because I'm unable to search or select any album, artist, or playlist that isn't cached. The app will act like it's loading but every request always ends up ...

Regular

Spotify for Windows (64 bit) 1.2.26.1187.g36b715a1   About once a day I have to restart Spotify because I'm unable to search or select any album, artist, or playlist that isn't cached. The ap...

Donfladen

Newbie

1239 Views

15 replies

3 likes

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No sound going to usb digital analog converter, all of a sudden.

For years I've been using an Audioengine USB DAC. Suddenly, Spotify sound only comes out of my bad laptop speakers. Windows Media Player, JRiver Media Center, etc all can be heard through the DAC. There is no "Spotify" showing in my Volume Mixer. If ...

Visitor

For years I've been using an Audioengine USB DAC. Suddenly, Spotify sound only comes out of my bad laptop speakers. Windows Media Player, JRiver Media Center, etc all can be heard through the DAC. ...

kaworu_bloodpaw

Roadie

1018 Views

1 replies

0 likes

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Superuser Contribution My spotify desktop app is not working, I click on play and nothing happens.

It was working normally 2 days ago, but yesterday some songs and episodes didn't play and today nothing plays at all.

Visitor

It was working normally 2 days ago, but yesterday some songs and episodes didn't play and today nothing plays at all.

AlejaR

Moderator

358 Views

1 replies

1 likes

  • 358 Views
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  • 1 likes

Can't play podcast on computer

I can play music on computer but no podcast

Visitor

I can play music on computer but no podcast

Not applicable

421 Views

2 replies

0 likes

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Superuser Contribution In-app internet issues

Device PC Operating System Windows 10 Software Desktop App My Question or Issue After putting PC to sleep and then waking it up Spotify can't access online information like lyrics, non-downloaded albums, search, home page. Despite that music still pl...

Visitor

Device PC Operating System Windows 10 Software Desktop App   My Question or Issue After putting PC to sleep and then waking it up Spotify can't access online information like lyr...

Vasil

Moderator

312 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why is Smart Shuffle turning itself back on, after i turn it off?

I just want to shuffle the songs I put into a playlist. When I initially turn on shuffle, it defaults to smart shuffle. When i turn it off, i have to reactivate shuffle mode - the icon looks like it is accurate. If i leave it, or try to skip - it aut...

Newbie

I just want to shuffle the songs I put into a playlist. When I initially turn on shuffle, it defaults to smart shuffle. When i turn it off, i have to reactivate shuffle mode - the icon looks like it ...

ryk7tg1dsj4xx14hi0el

Newbie

3654 Views

6 replies

5 likes

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Superuser Contribution Failed to load URL at the bottom of Setting Page

PlanFreeCountryCanadaOperating SystemWindows 10My Question or IssueHi there, I was trying to change the advanced setting and faced an error at the bottom of the Setting pageit says "Failed to load URL https://d5ecgvacntsb3.cloudfront.net/test-ads/dyn...

Regular

Plan Free Country Canada Operating System Windows 10 My Question or Issue Hi there, I was trying to change the advanced setting and faced an error at the bottom of the Setting page ...

Qileyttv

Visitor

20176 Views

19 replies

4 likes

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Solved!!Superuser Contribution Artist page goes black

PlanPremiumCountryEl SalvadorDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I access an Artist page it goes black after a few seconds.

Regular

Plan Premium Country El Salvador Device Desktop Operating System Windows 10   My Question or Issue Whenever I access an Artist page it goes black after a few seconds.  

AlejaR

Moderator

740 Views

6 replies

0 likes

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Superuser Contribution Fix the desktop app

When you click on an artists bio, the monthly listeners doesnt have an s on the end and reads monthly listtener.

Visitor

When you click on an artists bio, the monthly listeners doesnt have an s on the end and reads monthly listtener.  

Yordan

Moderator

331 Views

1 replies

0 likes

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Solved!!Superuser Contribution Zoom settings not saving.

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the library and now playing tab every time I open the a...

Casual Listener

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the ...

StarryEyedDoggy

Newbie

2006 Views

4 replies

2 likes

  • 2006 Views
  • 4 replies
  • 2 likes