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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80946 Views

40 replies

68 likes

  • 80946 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774872 Views

503 replies

64 likes

  • 774872 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17704 Views

17 replies

5 likes

  • 17704 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2777 Views

0 replies

4 likes

  • 2777 Views
  • 0 replies
  • 4 likes

Superuser Contribution Desktop stealing control of sound from all devices

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 7a, Desktop, LaptopOperating SystemAndroid OS 13, Windows 10, Windows 11 My Question or IssueAny time I listen to music on my desktop at home via the app, the following day when I drive to work and tr...

Casual Listener

Plan Premium Country United States Device Google Pixel 7a, Desktop, Laptop Operating System Android OS 13, Windows 10, Windows 11   My Question or Issue Any time I listen to music on m...

Becaustic

Visitor

1356 Views

8 replies

1 likes

  • 1356 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Videos Play on Mobile App But Not On Desktop App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Duuude3

Casual Listener

6351 Views

7 replies

0 likes

  • 6351 Views
  • 7 replies
  • 0 likes

Superuser Contribution Music pausing after 20-35 seconds each time after pressing play

PlanPremium Device(PC and iPhone 12)Operating System(Windows 11, iOS 15) My Question or IssueEvery time I press play on a song whether it's a single song, playlist, or artist song it pauses after 20-35 seconds. I've tried restarting the app, restarti...

Regular

Plan Premium   Device (PC and iPhone 12) Operating System (Windows 11, iOS 15)   My Question or Issue Every time I press play on a song whether it's a single song, playlist, or art...

Lawjik4Dayz

Visitor

39648 Views

17 replies

0 likes

  • 39648 Views
  • 17 replies
  • 0 likes

problems play songs with web player

9 songs out of 10 gets the following message, "Spotify can't play this right now". Works fine when I play on mobile with app. Same wireless network

Visitor

9 songs out of 10 gets the following message, "Spotify can't play this right now". Works fine when I play on mobile with app. Same wireless network

ᵴᴛᴇᴠᴇ

Music Fan

1155 Views

3 replies

1 likes

  • 1155 Views
  • 3 replies
  • 1 likes

Solved!! Spotify after purchasing premium not working :D

PlanPremiumCountryIndia DeviceMacBook ProOperating SystemMacOS My Question or IssueWhy Spotify doesn't work when I purchased the premium plan? It was working with free plan. I think that I should be happy with free one

Casual Listener

Plan Premium Country India   Device MacBook Pro Operating System MacOS   My Question or Issue Why Spotify doesn't work when I purchased the premium plan? It was working with free...

26468886

Newbie

1084 Views

4 replies

0 likes

  • 1084 Views
  • 4 replies
  • 0 likes

Sidebars resize every restart

DevicedesktopQuestion or IssueThe horrible new ui means the sidebars for playlists and friend activity/now playing view ALWAYS resize themselves every time the app or computer is restarted. They're way too huge. The playlist sidebar also doesn't beco...

Casual Listener

Device desktop Question or Issue The horrible new ui means the sidebars for playlists and friend activity/now playing view ALWAYS resize themselves every time the app or computer is restarted. The...

MateusM

Spotify Star

598 Views

1 replies

2 likes

  • 598 Views
  • 1 replies
  • 2 likes

Can't play when charging and my laptop closed

Spotify won't play when I plug it in and close my laptop but when I unplug it and close it then it works please help I just wanna charge and close my laptop while listening PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

Casual Listener

Spotify won't play when I plug it in and close my laptop but when I unplug it and close it then it works please help I just wanna charge and close my laptop while listening  Plan Free/Premium ...

ᵴᴛᴇᴠᴇ

Music Fan

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes

Now-playing cover art on the desktop app (and web) is vertically off-center

In the now-playing bar, div/object that contains cover art has more width than height, when it should both values should be equal.

Regular

In the now-playing bar, div/object that contains cover art has more width than height, when it should both values should be equal.

Ayudame

Regular

344 Views

2 replies

0 likes

  • 344 Views
  • 2 replies
  • 0 likes

Will Only Play Local Files - "Spotify can't play this right now. If you have the file on your com..

PlanPremiumCountryUnited States DeviceDesktop AppOperating SystemWindows My Question or Issue Spotify Desktop App suddenly will not stream.Error message: "Spotify can't play this right now. If you have the file on your computer you can import it" I t...

Casual Listener

  Plan Premium Country United States   Device Desktop App Operating System Windows   My Question or Issue   Spotify Desktop App suddenly will not stream. Error messa...

Not applicable

1505 Views

2 replies

2 likes

import
local
stream
  • 1505 Views
  • 2 replies
  • 2 likes

volume control gain

Hi does anyone knows if the 100% volume, full right on windows desktop player, is 0db down or has a gain? (with volume normalization disabled) Is there anyway to bypass it and play trough the WASAPI driver? thanks

Newbie

Hi does anyone knows if the 100% volume, full right on windows desktop player, is 0db down or has a gain? (with volume normalization disabled)   Is there anyway to bypass it and play trough ...

ofolis

Newbie

1577 Views

6 replies

4 likes

Windows
  • 1577 Views
  • 6 replies
  • 4 likes

Playback switches to phone by itself

I would be listening to Spotify through the desktop app on my computer, and all of a sudden, the music would stop playing from my computer speakers and continue playing from my phone (Samsung Galaxy S6) instead. The switch occurs automatically, witho...

Newbie

I would be listening to Spotify through the desktop app on my computer, and all of a sudden, the music would stop playing from my computer speakers and continue playing from my phone (Samsung Galaxy ...

lornawojo

Newbie

762 Views

3 replies

6 likes

Windows
  • 762 Views
  • 3 replies
  • 6 likes

Spotify app not working on Windows 11

The Windows version of Spotify is not working. When I open the app, the window is black with nothing inside, and it will remain that way for 3-4 minutes. Once the window shows the front page for Spotify, songs will not play if clicked on, and the lib...

Newbie

The Windows version of Spotify is not working. When I open the app, the window is black with nothing inside, and it will remain that way for 3-4 minutes. Once the window shows the front page for Spot...

MateusM

Spotify Star

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
  • 1 likes

Solved!! I can't access the home page in the Spotify Windows application.

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

Casual Listener

In the windows application, i get a message 'Something went wrong'. From the web player, it says page not found

th3d3zman

Casual Listener

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Superuser Contribution Remove/Customize "Shows you might like"

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because it allows me to get away from deplorable propaganda ...

Casual Listener

I'm not sure the algorithm that comes up with the recommendations in the "Shows you might like", but I'm getting some podcasts recommendations that are disappointing to see. I liked Spotify because i...

ZooWall

Visitor

39122 Views

63 replies

53 likes

  • 39122 Views
  • 63 replies
  • 53 likes

My liked songs page is emptied on PC!

Hey!So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I tried logging out and logging back in without avail. How c...

Regular

Hey! So I am using Spotify on both PC and iOS, but the PC app decided to delete my Liked Songs for whatever reason. All the stuff on the left sidebar disappeared, including said liked songs. I...

MateusM

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs spam skip or won't play the song at all

PlanPremiumCountryUSDevice(Desktop)Operating System(Windows 11) My Question or IssueMy desktop spotify won't play or work at all, but my Iphone version is fine, the client web and installed app on my computer both do the same thing, I have a video he...

Newbie

Plan Premium Country US Device (Desktop) Operating System (Windows 11)   My Question or Issue My desktop spotify won't play or work at all, but my Iphone version is fine, the client we...

MihailY

Moderator

573 Views

4 replies

2 likes

  • 573 Views
  • 4 replies
  • 2 likes

Superuser Contribution why does spotify pause playing on laptop when plugging in power?

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the music will pause. The window remains open, and play ...

Visitor

I have a persistent issue on windows. When changing powersource from battery to plug in (charging), spotify on windows installed on a laptop stops playing. Whether the window is open or closed, the m...

v1o7dkmf7oxp5asmwptx

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop app windows 11

PlanPremiumCountryNetherlandsDeviceMsi GF65 thinOperating SystemW11 My Question or IssueSuddenly spotify stopped starting up, cant reinstall since its stating its already installed, prompts me to open the app with a yes or no. Tried both options same...

Music Fan

Plan Premium Country Netherlands Device Msi GF65 thin Operating System W11   My Question or Issue Suddenly spotify stopped starting up, cant reinstall since its stating its already ins...

ᵴᴛᴇᴠᴇ

Music Fan

2760 Views

5 replies

0 likes

  • 2760 Views
  • 5 replies
  • 0 likes