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Ongoing Issues

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Desktop (Windows)

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46927 Views
  • 77 replies
  • 27 likes
  • 46927 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 73458 Views
  • 268 replies
  • 21 likes
  • 73458 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5148 Views
  • 1 replies
  • 6 likes
  • 5148 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145226 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145226 Views
  • 0 replies
  • 26 likes

Superuser Contribution Opening/closing subfolders makes playlist list scrolls up to top

PlanPAYING CUSTOMERCountrySWEOperating SystemWindows 11 My Question or Issue1. See first picture. I have scrolled down a bit in my list of playlists, and now I going to click on the arrow at Downland to open this subfolder inside the main list.2. Thi...

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  • Roadie
  • Plan PAYING CUSTOMER Country SWE Operating System Windows 11   My Question or Issue 1. See first picture. I have scrolled down a bit in my list of playlists, and now I going to click on ...
  • MihailY
  • Moderator
  • 200 Views
  • 3 replies
  • 0 likes
  • 200 Views
  • 3 replies
  • 0 likes

App doesn't remember previous searches

PlanPremiumCountryGermanyOperating SystemWindows 10 Pro My desktop app doesn't remember any new searches anymore. I think the last ones are from 2-3 weeks ago. I tried again after today's update, but it doesn't work. Since no one has complained about...

  • Roadie
  • Plan Premium Country Germany Operating System Windows 10 Pro   My desktop app doesn't remember any new searches anymore. I think the last ones are from 2-3 weeks ago. I tried again after ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Remove all recommendation lists, daily mixes, etc

I am a premium member. For once in the entire time of using Spotify, I'd like to open it and get inundated with daily mix recommendations or "Your 2023 Wrapped" **bleep** all over my page. I want them deleted but can't find how to do it. I don't want...

  • Visitor
  • I am a premium member. For once in the entire time of using Spotify, I'd like to open it and get inundated with daily mix recommendations or "Your 2023 Wrapped" **bleep** all over my page. I want the...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 1 likes
  • 236 Views
  • 1 replies
  • 1 likes

Superuser Contribution Brief internet outages make my now playing + queue disappear

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, this is a problem that has only just started occurring and I have used Spotify on my PC for many years.Unfortunately the internet in my bedroom can be unreliable, ...

  • Gig Goer
  • Plan Premium Country UK Device Desktop PC Operating System Windows 10   My Question or Issue Hi, this is a problem that has only just started occurring and I have used Spotify on my PC...
  • Elena
  • Moderator
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Queue not queuing

CountryUKDevicePCOperating SystemWindows 10 My Question or IssueSo after the recent UI changes, i have been seeing weird behaviors of the queuing function. Primarily, i was trying to queue, a lot of songs by sabaton as i was wanting to listen though ...

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  • Newbie
  • Country UK Device PC Operating System Windows 10   My Question or Issue So after the recent UI changes, i have been seeing weird behaviors of the queuing function. Primarily, i was tryin...
  • Sebasty
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect with VPN

PlanPremiumCountryUSA Operating SystemWindows 10 laptops My Question or IssueFor reasons unrelated to spotify I need to use a VPN on my computer. I am US based on use TunnelBear which gives me a US IP. I also like to use the "Spotify Connect" feature...

  • Regular
  •       Plan Premium Country USA     Operating System Windows 10 laptops   My Question or Issue For reasons unrelated to spotify I need to use a VPN on my com...
  • Lijet000
  • Newbie
  • 5664 Views
  • 28 replies
  • 6 likes
  • 5664 Views
  • 28 replies
  • 6 likes

Smart shuffle will not turn off

No matter what I do, no matter what device I use, I cannot turn off smart shuffle. When I hit it, it says they were removed but then I look at the queue and it is the exact same, still with recommended songs. Not only that but no matter how many song...

  • Visitor
  • No matter what I do, no matter what device I use, I cannot turn off smart shuffle. When I hit it, it says they were removed but then I look at the queue and it is the exact same, still with recommend...
  • kaworu_bloodpaw
  • Roadie
  • 343 Views
  • 1 replies
  • 3 likes
  • 343 Views
  • 1 replies
  • 3 likes

Superuser Contribution Loging in with Google not functioning

PlanFreeCountryBelgiumDeviceHP LaoptopOperating SystemWindows 10 My Question or IssueI can't seem to be able to log in via Google since a few days ago. I've tried resetting my pass word but the mail won't come through. Everytime I try to log in I sim...

  • Visitor
  • Plan Free Country Belgium Device HP Laoptop Operating System Windows 10   My Question or Issue I can't seem to be able to log in via Google since a few days ago. I've tried resetting m...
  • Elena
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Playlists] I can't see the track numbers in my playlist

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueOn one playlist instead of number of song i can see only note, but on others normally i can see the song numbers. Also i can see "release date" under which nothing is written, whe...

  • Casual Listener
  • Plan Premium Country Poland Operating System Windows 10   My Question or Issue On one playlist instead of number of song i can see only note, but on others normally i can see the song nu...
  • hanscfjjanssen
  • Newbie
  • 18277 Views
  • 23 replies
  • 1 likes
  • 18277 Views
  • 23 replies
  • 1 likes

Spotify can't play this right now

My former phone service provider included Premium in my plan. I re-subscribed manually and since then, I've gotten the same message when I try and play literally anything through the web browser or the standalone app. Tried logging out and back in, r...

  • Visitor
  • My former phone service provider included Premium in my plan. I re-subscribed manually and since then, I've gotten the same message when I try and play literally anything through the web browser or t...
  • kaworu_bloodpaw
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

all types of images are not loading

PlanPremiumCountryBrazilDeviceLaptop acerOperating SystemWindows 11 My Question or IssueI tried uninstalling it, but it only got worse and now it won't load any images anymore.

  • Regular
  •   Plan Premium Country Brazil Device Laptop acer Operating System Windows 11   My Question or Issue I tried uninstalling it, but it only got worse and now it won't load any image...
  • kaworu_bloodpaw
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify does not download my local songs (the files on my desktop) on my laptop despite same network

PlanPremiumCountryBelgiumDevicedesktop and lenovo laptopOperating Systemwindows 11 My Question or Issuei have some songs that I like that aren't on spotify so I placed them (the files are on my desktop) in a spotify playlist and set the playlist to d...

  • Regular
  • Plan Premium Country Belgium Device desktop and lenovo laptop Operating System windows 11   My Question or Issue i have some songs that I like that aren't on spotify so I placed them (...
  • Elena
  • Moderator
  • 996 Views
  • 10 replies
  • 1 likes
  • 996 Views
  • 10 replies
  • 1 likes

Settings only show the language option

PlanFreeDevicePCOperating SystemWindows 11BrowserOpera My Question or IssueI wanted to search for the option "show local files" but the only thing in my settings is the language opiton

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  • Newbie
  •   Plan Free Device PC Operating System Windows 11 Browser Opera   My Question or Issue I wanted to search for the option "show local files" but the only thing in my settings ...
  • throwaway3388takeawa
  • Casual Listener
  • 4403 Views
  • 8 replies
  • 5 likes
  • 4403 Views
  • 8 replies
  • 5 likes

Superuser Contribution Slow playback speed on Windows 11

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueSongs are playing noticeably slower. Tempo is off and sounds like the playback speed is just slightly off. Issue started today. PC is connected via WiFi and internet speed ha...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Songs are playing noticeably slower. Tempo is off and sounds like the playback speed is just sligh...
  • AlejaR
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filter playlist by date added doenst work on PC.

Plan Free/Premium: PremiumCountry: The Netherlands Device: PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't filter my playlist by date added (newest a...

  • Visitor
  • Plan  Free/Premium: Premium Country: The Netherlands   Device: PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Windows 10 (iOS 10, Android Oreo, Windows...
  • Maria
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blurry Profile Picture (already tried older fixes)

PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....

  • Visitor
  • Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify   My Question or Issue Every image I upload for my profile picture looks fine ini...
  • Elena
  • Moderator
  • 974 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 974 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recent update removed cut and paste??

A few days ago I opened sportify on my laptop to find a new update had been released. I am not a fan of this update (losing the artist column is annoying, and as a result of that songs now take up more space in the playlist, so you can see less songs...

  • Regular
  • A few days ago I opened sportify on my laptop to find a new update had been released. I am not a fan of this update (losing the artist column is annoying, and as a result of that songs now take up mo...
  • lefiath
  • Music Fan
  • 5227 Views
  • 28 replies
  • 21 likes
  • 5227 Views
  • 28 replies
  • 21 likes

Transferring Spotify library to another account...is it possible?

I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the most lowest-common denominator piece of social media...

  • Roadie
  • I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the m...
  • michaelblack1
  • Casual Listener
  • 91301 Views
  • 4 replies
  • 2 likes
  • Windows
  • 91301 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify steals focus from games

Hi! I use spotify on Windows 10 daily and have been doing for years. About 2 weeks ago I started having issues with random alt tabbing in games and after doing some testing to find the cause it seems to be the spotify app that is causing the issue, a...

  • Newbie
  • Hi! I use spotify on Windows 10 daily and have been doing for years. About 2 weeks ago I started having issues with random alt tabbing in games and after doing some testing to find the cause it seems...
  • SrSilla
  • Visitor
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t log in

Plan/PremiumCountryUSADeviceLenovo laptopOperating SystemWindows 11 My Question or IssueI can’t log in to my Spotify on my laptop, everything I press the green log in button nothing happens and I do know I’m using the right email/username and passwor...

  • Newbie
  • Plan /Premium Country USA Device Lenovo laptop Operating System Windows 11   My Question or Issue I can’t log in to my Spotify on my laptop, everything I press the green log in button ...
  • Not applicable
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes