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Plan
Free/Premium
Country
USA
Device
Alienware Aurora R10 (Ryzen Edition)
Operating System
Windows 10
My Question or Issue
It doesn't matter how many times I turn "Show desktop overlay when using media keys" on and off, it just won't show. At the moment I have it turned on and whenever I use my media keys it won't show.
I've already tried to set my default music playing app as Spotify but I can't, it only lets me do Groove Music and Windows Media Player.
I have the Google Play extension disabled.
Solved! Go to Solution.
Hi @nqthan_,
Thanks for getting back in touch and letting us know that.
We suggest that you check the firewall and the anti-virus on your PC and make sure Spotify is set as an exception.
Additionally, if you're using a VPN try disabling that.
Keep us in the loop!
Hey @nqthan_,
Thanks for reaching out about this in the Community.
We'd first recommend performing a clean reinstall of the app. This can be helpful to get rid of any corrupted files that might be causing this behavior.
If this doesn't do the trick, could you let us know the exact Spotify version running on your PC?
We'll keep an eye out for your reply.
Hi @nqthan_,
Thanks for getting back in touch and letting us know that.
We suggest that you check the firewall and the anti-virus on your PC and make sure Spotify is set as an exception.
Additionally, if you're using a VPN try disabling that.
Keep us in the loop!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…