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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89129 Views

40 replies

68 likes

  • 89129 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834182 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32877 Views

33 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3868 Views

0 replies

4 likes

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Solved!! Minimized Spotify + Hotkeys

PlanDuoCountryNetherlandsDevicePCOperating SystemWindows 8.1 My Question or Issue:Hi! I've been wondering how to enable hotkeys while Spotify is minimized? My keyboard has no next/previous/play/pause keys so I'd like to be able to use ctrl+arrow to q...

Visitor

Plan Duo Country Netherlands Device PC Operating System Windows 8.1   My Question or Issue: Hi! I've been wondering how to enable hotkeys while Spotify is minimized? My keyboard has no...

Shadow_lin

Newbie

56200 Views

15 replies

1 likes

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Superuser Contribution Bring back the option to report explicit content

Plan: FamilyCountry: USADevice: PCOperating System: Windows 10 My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when those songs aren't marked "Explicit." There used to be an option to report...

Regular

Plan: Family Country: USA Device: PC Operating System: Windows 10   My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when tho...

NachoCriez

Visitor

3950 Views

15 replies

24 likes

  • 3950 Views
  • 15 replies
  • 24 likes

How to stop a jam? I mistakenly clicked Start a Jam. The music stopped.

I lost my whole queue and Recently Played lists. I can't get anything else to work or find a way to end the Jam. I've logged out and back in. I have Premium Duo.

Visitor

I lost my whole queue and Recently Played lists. I can't get anything else to work or find a way to end the Jam. I've logged out and back in. I have Premium Duo.

maggieisme44

Visitor

29575 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Troubleshooting creating folders Spotify Desktop (immediately disappear)

please see the videohttps://youtu.be/NfeG1R6eysA when i press de + button, the folder is created but immediately disappear PlanPremiumDevice(PC)Operating System(Windows 10) My Question or Issue

Regular

please see the video https://youtu.be/NfeG1R6eysA   when i press de + button, the folder is created but immediately disappear   Plan Premium Device (PC) Operating System (Win...

AlejaR

Moderator

639 Views

7 replies

0 likes

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Superuser Contribution Spotify cant play any songs at all

Operating SystemWindows 10Pro 64bit My IssueI have this problem since a few months. If i try to play any songs at all spotify sends me a message that says "Spotify can't play this right now. If you have the file on your computer you can import it.". ...

Casual Listener

Operating System Windows 10Pro 64bit   My Issue I have this problem since a few months. If i try to play any songs at all spotify sends me a message that says "Spotify can't play this right ...

PredatorV8

Newbie

1025 Views

7 replies

0 likes

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Superuser Contribution Stream continues while audio cuts off

Hi, I've been having this problem for a while with my desktop spotify(Windows). This problem seems to occur, both in the webapp and the desktop app. When I'm streaming a specific song the audio cuts off while it's still playing, when I'm connected to...

Newbie

Hi, I've been having this problem for a while with my desktop spotify(Windows). This problem seems to occur, both in the webapp and the desktop app. When I'm streaming a specific song the audio cuts ...

AlejaR

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify black screen

Hey all,I´m at my wits end and I really hope someone is able to help me 4 days ago my spotify app (windows) stopped working. When I power up my PC the spotify app starts but it doesnt respond to any buttons i click or starts playing music at all. If ...

Casual Listener

Hey all, I´m at my wits end and I really hope someone is able to help me 🙂   4 days ago my spotify app (windows) stopped working. When I power up my PC the spotify app starts but it doesnt r...

MateusM

Spotify Star

1098 Views

5 replies

0 likes

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Superuser Contribution Cant Login to my Spotify on my Laptop. But it works on my Phone

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password because it tells me my acc is not connected and it won...

Casual Listener

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password bec...

Dohn-Joe

Casual Listener

3380 Views

4 replies

0 likes

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Superuser Contribution Podcast & Shows in 'What's new' - Showing stuff as played

PlanPremiumCountryUnited KingdomDeviceHP Elite Dragonfly G2 Notebook PCOperating SystemWindows 11 My Question or IssueIn 'What's new', Podcasts and shows are showing as played or minutes listened to even though I have not started listening to.

Casual Listener

Plan Premium Country United Kingdom Device HP Elite Dragonfly G2 Notebook PC Operating System Windows 11   My Question or Issue In 'What's new', Podcasts and shows are showing as playe...

MihailY

Moderator

3911 Views

21 replies

4 likes

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  • 21 replies
  • 4 likes

Superuser Contribution PCでSpotifyとSTATIONヘッドを同時につなげるとStation headからしか音楽が流れない

iPhoneの場合SpotifyとStation headを同じアカウントで聴くとそれぞれから別の曲が流れてきます。

Newbie

iPhoneの場合SpotifyとStation head を同じアカウントで聴くとそれぞれから別の曲が流れてきます。

Joan

Moderator

1379 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Help, Application not playing anything at all

I had no problems up until recently where Spotify for whatever reason doesn't want to play any of my music. For any song I play, it says Spotify can't play it right now and to import the file. I've tried playing MP3s from local files as well, only fo...

Casual Listener

I had no problems up until recently where Spotify for whatever reason doesn't want to play any of my music. For any song I play, it says Spotify can't play it right now and to import the file. I've t...

Not applicable

1062 Views

4 replies

0 likes

Windows
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my music won't play ever since i set the streaming quality to high

I tried to edit my streaming quality to very high on the Desktop App (Windows) and ever since then, it gives me the "spotify can't play this right now. if you have the file on your computer you can import it." error.

Casual Listener

I tried to edit my streaming quality to very high on the Desktop App (Windows) and ever since then, it gives me the "spotify can't play this right now. if you have the file on your computer you can i...

MateusM

Spotify Star

433 Views

3 replies

1 likes

  • 433 Views
  • 3 replies
  • 1 likes

Superuser Contribution App on Windows 11 wont play music

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a local file. I've tried the suggested troubleshooting steps ...

Regular

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a loca...

mwjosey2

Regular

2673 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Blocked artists are playing when playing from folder

I have a folder with 3 playlists that I am playing via the folder play option on desktop. Normally the block feature kicks in and just automatically skips the artist in question, but this time its playing that artist. One of the playlists is mine but...

Casual Listener

I have a folder with 3 playlists that I am playing via the folder play option on desktop. Normally the block feature kicks in and just automatically skips the artist in question, but this time its pl...

Yordan

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make panels, that have a scrollbar, moveable using arrow keys!

It's so annoying: There is a panel of e.g. playlists and there is a scrollbar at the right side. So you think you can scroll using your typical arrow key. Put nope - it's not working.It's scrolling by mouse/finger. So should not be a big deal to get ...

Visitor

It's so annoying: There is a panel of e.g. playlists and there is a scrollbar at the right side. So you think you can scroll using your typical arrow key. Put nope - it's not working. It's scrolling...

oppej

Casual Listener

861 Views

4 replies

1 likes

  • 861 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution All audio cuts out but song keeps playing.

PlanPremiumCountryU.SDeviceWindows DesktopOperating SystemWindows 11 My Question or IssueWhenever I have my spotify open and any game ever open aswell, the audio only from spotify just completely cuts out but in the app it still says the song is play...

Casual Listener

  Plan Premium Country U.S Device Windows Desktop Operating System Windows 11   My Question or Issue Whenever I have my spotify open and any game ever open aswell, the audio only...

Not applicable

593 Views

2 replies

0 likes

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Solved!!Superuser Contribution Severe Memory Leak When Dragging Into Custom Order

Using the Spotify app on Windows 10, and a playlist with about 600 songs. The app starts with a footprint of about 300 MB. However, when moving songs into a "Custom order", memory usage spikes repeatedly until the app crashes and restarts itself. Ste...

Regular

Using the Spotify app on Windows 10, and a playlist with about 600 songs.  The app starts with a footprint of about 300 MB.  However, when moving songs into a "Custom order", memory usage s...

robc007

Regular

892 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

spotify cant play this right now error

.PlanFreeCountryGermanyOperating Systemwindows 11 My Question or Issuespotify cant play this right now errori latest version 1.2.48 i have this errorbut when i switch to older version 1.2.13i can play songs but i want the newer version work idk whats...

Casual Listener

. Plan Free Country Germany Operating System windows 11   My Question or Issue spotify cant play this right now error i latest version 1.2.48 i have this error but when i switch to ol...

TanyaS

Spotify Star

1287 Views

8 replies

0 likes

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Superuser Contribution some songs will not play on my computer

There are some songs that are not playing on my Windows 10 22h2 system. I am running Spotify for Windows 1.2.6.863.ge7902f05. One of the songs is Basket Case by Green Day. The same song plays on my Android phone, while on the same Wifi network.

Visitor

There are some songs that are not playing on my Windows 10 22h2 system. I am running Spotify for Windows 1.2.6.863.ge7902f05. One of the songs is Basket Case by Green Day. The same song plays on my...

Not applicable

550 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Integrated Lyrics not working when enlarged from side panel.

I am a Premium Individual user from Australia. Integrated lyrics doesn't recognise my premium when I enlarge the lyrics from the Now Playing panel. It works fine with web-app, Now Playing panel and phone app. I installed the app via the Windows Store...

Visitor

I am a Premium Individual user from Australia. Integrated lyrics doesn't recognise my premium when I enlarge the lyrics from the Now Playing panel. It works fine with web-app, Now Playing panel and p...

MateusM

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes