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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155253 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149339 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11491 Views

1 replies

6 likes

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Superuser Contribution my friends activity isn't showing

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyyPlanPremiumCountryMexicoDeviceASUS LaptopOperating System(iOS 10, And...

Visitor

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyy Plan Premium C...

Ivelina

Moderator

274 Views

1 replies

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Superuser Contribution Artist Page black line

There is a black line between the header and contest in the Artist profile/page

Visitor

There is a black line between the header and contest in the Artist profile/page

Ivelina

Moderator

322 Views

1 replies

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Superuser Contribution Spotify starts playing randomly on my Windows 11 laptop.

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows 11 Laptop. Obviously this is not a major problem du...

Visitor

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows ...

Joan

Moderator

1774 Views

1 replies

0 likes

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Superuser Contribution no funciona mi aplicacion de windows

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español

Casual Listener

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adi...

Ivelina

Moderator

300 Views

1 replies

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Superuser Contribution automatically closing in 5 seconds after opening

Spotify automatically closing after ~5-6 seconds after I open it. But if I logout of account it's not closing. Tried clean reinstall, checked firewalls and internet connection.

Casual Listener

Spotify automatically closing after ~5-6 seconds after I open it. But if I logout of account it's not closing. Tried clean reinstall, checked firewalls and internet connection.

MihailY

Moderator

1257 Views

8 replies

0 likes

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Superuser Contribution spotify web working but desktop app not working

PlanFreeCountryitalyDeviceiPhone 8Operating System(Windows 10) My Question or Issueso im always using spotify desktop app because i find it more comfortable, but since yesterday it started to not work at all. the sound doesn't exist anymore even thou...

Newbie

Plan Free Country italy Device iPhone 8 Operating System (Windows 10)   My Question or Issue so im always using spotify desktop app because i find it more comfortable, but since yester...

Yordan

Moderator

858 Views

1 replies

0 likes

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(fixed) Why won't Spotify play sound over headphones when noise cancellation is on?

All of a sudden, Spotify won't play any sound if I enable noise cancellation on my Bluetooth headphones. Other apps and such still play sound normally, but Spotify doesn't. I've already disconnected & reconnected the headphones as well as reinstalled...

Casual Listener

All of a sudden, Spotify won't play any sound if I enable noise cancellation on my Bluetooth headphones. Other apps and such still play sound normally, but Spotify doesn't. I've already disconnected ...

401 Views

0 replies

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Spotify windows app crashes when internet is temporarily lost

PlanPremiumCountryIraqDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueEvery time I lose the internet connection on my device, the app crashes (see attached image) and won't be able to connect again even after the connection is resto...

Newbie

Plan Premium Country Iraq Device Lenovo laptop Operating System Windows 10   My Question or Issue Every time I lose the internet connection on my device, the app crashes (see attached ...

Amay

Spotify Star

407 Views

1 replies

1 likes

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Superuser Contribution So there's no Smart Shuffle option for My Liked Songs in pc, right?

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created except My Liked Songs. So it's still not worked on th...

Newbie

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created ex...

Ivelina

Moderator

529 Views

1 replies

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Superuser Contribution Better Library Organization

The way the library organization works in the side bar is so unbelievably frustrating. Somethings can go in folders some can't. It moves things around and doesn't stay in any sensible order. Your UI desperately needs to be reworked so that we are abl...

Visitor

The way the library organization works in the side bar is so unbelievably frustrating.  Somethings can go in folders some can't.  It moves things around and doesn't stay in any sensible ord...

alvaroabl

Newbie

2127 Views

4 replies

3 likes

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Superuser Contribution I can´t play songs outside my playlists on Spotify V1.229.605.0 for Windows 11.

Plan: PremiumCountry: Canada / MéxicoDevice: Laptop Dell Inspiron 15 3525Operating System: Windows 11My Question or Issue: I can´t play any song outside my playlists on Spotify V1.229.605.0 for Windows 11. I just clic "play button" and nothing happen...

Casual Listener

Plan: Premium Country: Canada / México Device: Laptop Dell Inspiron 15 3525 Operating System: Windows 11 My Question or Issue: I can´t play any song outside my playlists on Sp...

Joan

Moderator

246 Views

1 replies

0 likes

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Superuser Contribution Smart shuffle changes waitlist after adding a suggested song

Every time i add a song to the playlist from smart shuffle, the waitlist changes and already played songs from the playlist will be played again, the complete waitlist is recreated.

Visitor

Every time i add a song to the playlist from smart shuffle, the waitlist changes and already played songs from the playlist will be played again, the complete waitlist is recreated.

Yordan

Moderator

251 Views

1 replies

0 likes

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I don't see browse all section on my desktop app

When I click search normally there used to be a browse all section under the recent searches section. But for 2 weeks mine browse all section just dissappeared. When I log into the web app I can see the browse all section but I cannot see it in the d...

Newbie

When I click search normally there used to be a browse all section under the recent searches section. But for 2 weeks mine browse all section just dissappeared. When I log into the web app I can see ...

jenwebb

Newbie

426 Views

2 replies

1 likes

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  • 1 likes

Page controls on the top-left corner not appearing when viewing lyrics

Sorry if I posted on the wrong category, I am a first-time poster and I don't know where to post software bugs. When viewing lyrics on the specific Spotify desktop version (shown below), there is no page navigation controls (forward / go back) on the...

Newbie

Sorry if I posted on the wrong category, I am a first-time poster and I don't know where to post software bugs.   When viewing lyrics on the specific Spotify desktop version (shown below), the...

kaworu_bloodpaw

Roadie

388 Views

1 replies

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Where did the liked song indicator go?

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueHey everyone!Spotify used to show which songs I had liked, so it was easy for me to see what the best songs in a particular playlist are. Nowadays there is this...

Newbie

Plan Premium Country Netherlands   Device Desktop Operating System Windows 10   My Question or Issue Hey everyone! Spotify used to show which songs I had liked, so it was easy f...

kaworu_bloodpaw

Roadie

423 Views

1 replies

2 likes

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Superuser Contribution Spotify stops playing songs after 3-5 songs play

Using the website, about 3-5 songs will play and then it'll just stop after the last song is over. Refreshing lets me continue listening but it just happens again after another 3-5 songs. And after refreshing, the song always starts 30 seconds in. I ...

Casual Listener

Using the website, about 3-5 songs will play and then it'll just stop after the last song is over. Refreshing lets me continue listening but it just happens again after another 3-5 songs. And after r...

Joan

Moderator

396 Views

2 replies

0 likes

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Various features not working on desktop app.

List of things not working:Syncing activity between devicesDownloading songsDiscord Rich PresenceSyncing local files across devicesLast.fm scrobbling not working (this is 3rd party but relates to above issues)I have premium, and the only sign of spot...

Newbie

List of things not working: Syncing activity between devices Downloading songs Discord Rich Presence Syncing local files across devices Last.fm scrobbling not working (this is 3rd party but rela...

443 Views

0 replies

1 likes

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Ridiculous on so many levels

I upgraded to Family on to have my kids no longer mess up my algorythm. Problems- Spotify Kids doesnt run on PC- Searching Spotify kids database doesnt work with radio plays. The results are completely messed up- Spotify itself doesnt allow simple sw...

Newbie

I upgraded to Family on to have my kids no longer mess up my algorythm. Problems - Spotify Kids doesnt run on PC - Searching Spotify kids database doesnt work with radio plays. The results are comp...

230 Views

0 replies

0 likes

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