Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

milkcrateman

Newbie

8836 Views

92 replies

41 likes

  • 8836 Views
  • 92 replies
  • 41 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

713 Views

12 replies

1 likes

Possible Bug
  • 713 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Visitor

1665 Views

32 replies

2 likes

  • 1665 Views
  • 32 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8203 Views

0 replies

4 likes

  • 8203 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution App not working anymore with headset

PlanPremiumCountryFrance DevicePCOperating SystemWindows 10 My Question or IssueFor the past week or two, I’ve been having an issue with the Spotify app on my PC and my headset.I have a HyperX Cloud Flight S that I use for audio, but for some unknown...

Newbie

Plan Premium Country France   Device PC Operating System Windows 10   My Question or Issue For the past week or two, I’ve been having an issue with the Spotify app on my PC and m...

n-7d_1lx46mvs

Casual Listener

1576 Views

5 replies

0 likes

  • 1576 Views
  • 5 replies
  • 0 likes

Superuser Contribution System try icon disappears when Windows Explorer is restarted (Windows 11)

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear. It will not re-appear until I close Spotify fully, which due to...

Newbie

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear.   It ...

Dessi

Moderator

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Folder Added All Playlists

PlanPremiumCountryUSADeviceHP Operating SystemWindows 11 My Question or IssueI try to separate out certain items into folders and today when I created a new folder at the top of my playlist view after a few seconds it had added all 775 playlists to t...

Casual Listener

Plan Premium Country USA Device HP  Operating System Windows 11   My Question or Issue I try to separate out certain items into folders and today when I created a new folder at th...

Joan

Moderator

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10, Song is playing, PC has sound, but Spotify doesn't. (until I [...] every time)

PlanFreeCountryJapanDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on my laptop, other apps have sound and when I play it from my cellphone it pla...

Regular

Plan Free Country Japan Device Laptop Operating System Windows 10   My Question or Issue Hi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on ...

fefe1920

Regular

2068 Views

12 replies

1 likes

  • 2068 Views
  • 12 replies
  • 1 likes

Superuser Contribution Sound cracking using 7.1 surround sound

PlanPremiumCountryThe NetherlandsDeviceSpotify for Windows (64 bit)1.2.51.345.gcc39d911Operating SystemWindows 11 Pro My Question or IssueWhen I open spotify with 7.1 surround sound on the sound glitches + you hear cracking sounds. When I disable sur...

Newbie

Plan Premium Country The Netherlands Device Spotify for Windows (64 bit) 1.2.51.345.gcc39d911 Operating System Windows 11 Pro   My Question or Issue When I open spotify with 7.1 surro...

MueroMe

Newbie

1571 Views

2 replies

0 likes

  • 1571 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Volume automatically adjusted to max on desktop

DevicePCOperating SystemWindows 11 My Question or IssueI recently got a new desktop computer installed with Windows 11. I found the system volume always adjusted automatically up to the max (100) every time I switch to Spotify from other programs. An...

Casual Listener

Device PC Operating System Windows 11   My Question or Issue I recently got a new desktop computer installed with Windows 11. I found the system volume always adjusted automatically up to ...

31onctcw2jyo3pqz4hj4

Casual Listener

15570 Views

16 replies

0 likes

  • 15570 Views
  • 16 replies
  • 0 likes

Superuser Contribution audio gets lowered whenever i change volume

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio. My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the volume, automatically get significantly quiet. It doesn't af...

Newbie

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio.  My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the vo...

Susan_GP

Moderator

3188 Views

6 replies

1 likes

  • 3188 Views
  • 6 replies
  • 1 likes

PC client does not remember previous volume setting after shutting down and turning on

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 11 My Question or IssueIf my Spotify volume is 50%, and I increase it to 100% and then turn off my PC and turn it on again, Spotify will reopen with a volume of 50%. It seems to not store the vo...

Regular

Plan Premium Country Sweden Device PC Operating System Windows 11   My Question or Issue If my Spotify volume is 50%, and I increase it to 100% and then turn off my PC and turn it on a...

Maarwiebenik1

Newbie

1443 Views

2 replies

1 likes

  • 1443 Views
  • 2 replies
  • 1 likes

Superuser Contribution Massive Input Delay/Lag and Song Transition Lag

Plan: PremiumCountry: USADevice: Acer Nitro 5OS: Win 11The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song transition lag. Let me elaborate further. When using playback cont...

Casual Listener

Plan: Premium Country: USA Device: Acer Nitro 5 OS: Win 11 The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song tra...

UncleBenZ13

Newbie

5347 Views

6 replies

4 likes

  • 5347 Views
  • 6 replies
  • 4 likes

What is Spotify doing with my mp4 files?

PlanPremiumCountry DevicePCOperating SystemWindows 11 My Question or IssueWhat is spotify doing with my mp4 files? I was trying to move some of them. Windows didn't allow. I checked with an unlocker app and saw that spotify was using one of the files...

Regular

  Plan Premium Country   Device PC Operating System Windows 11   My Question or Issue What is spotify doing with my mp4 files? I was trying to move some of them. Windows d...

kh3ldar

Regular

503 Views

2 replies

0 likes

mp4
  • 503 Views
  • 2 replies
  • 0 likes

Superuser Contribution Musicxmatch font size is too big

Operating System(Windows 10) My Question or Issue Hi guys, I'm really loving reading the lyrics while I listen to them, but the question is: why is the font so big? How can I resize it? And is it possible to have the full lyrics?

Casual Listener

Operating System (Windows 10)   My Question or Issue   Hi guys, I'm really loving reading the lyrics while I listen to them, but the question is: why is the font so big? How can I resi...

sh0d4n

Newbie

5243 Views

3 replies

19 likes

  • 5243 Views
  • 3 replies
  • 19 likes

Solved!! Can't see friends' listening activity

My Question or IssueI can't see any of my friends' activity and it kept saying "go to settings to enable my share my listening activity" which I did multiple times. I also uninstalled and reinstalled the app, restarted my computer, logged out and log...

Newbie

My Question or Issue I can't see any of my friends' activity and it kept saying "go to settings to enable my share my listening activity" which I did multiple times. I also uninstalled and reinstall...

MauriceMV

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop Win11] Spotify keeps crashing my computer

PlanPremiumCountryUSADeviceIntel® Core™**bleep**NVIDIA GeForce RTX 2080 SUPER Operating SystemWindows 11 Pro My Question or Issue[Very lengthy post but the subject is basically the TLDR] 02/28/2022For a couple of months now, Spotify has been freezing...

Casual Listener

Plan Premium Country USA Device Intel® Core™**bleep** NVIDIA GeForce RTX 2080 SUPER   Operating System Windows 11 Pro   My Question or Issue [Very lengthy post but the subject i...

MihailY

Moderator

15976 Views

37 replies

3 likes

  • 15976 Views
  • 37 replies
  • 3 likes

Superuser Contribution Windows Log In Link, Web Player, and Support Site are all not working

PlanPremiumCountryUnited States of AmericaDeviceComputer DesktopOperating SystemWindows 10My Question or IssueHello so I opened my spotify app on my windows desktop and it prompted me to relogin, so I clicked the login button. I then waited for the l...

Casual Listener

Plan Premium Country United States of America Device Computer Desktop Operating System Windows 10 My Question or Issue Hello so I opened my spotify app on my windows desktop and it prompted ...

Susan_GP

Moderator

9348 Views

7 replies

0 likes

  • 9348 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution 2021 GUI Refresh [Friend Activity]

Plan PremiumCountry AustraliaDevice (Windows Desktop)Operating System (Windows 10 Pro) My Question or Issue Hi All, In the new update, a blue dot appears on the top right of the persons profile in the Friend Activity section of the application. See i...

Newbie

Plan Premium Country Australia Device (Windows Desktop) Operating System (Windows 10 Pro)   My Question or Issue   Hi All,   In the new update, a blue dot appears on ...

Anti-Google

Visitor

11098 Views

5 replies

4 likes

  • 11098 Views
  • 5 replies
  • 4 likes

How do I clear the queue?

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cleared the queue, the songs automagically appears in t...

Visitor

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cle...

Visual_Jei

Casual Listener

3538 Views

2 replies

1 likes

  • 3538 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cursor in search field jumps around while typing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

669 Views

4 replies

0 likes

  • 669 Views
  • 4 replies
  • 0 likes

Superuser Contribution High Ping , when my music change

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Newbie

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Ivelina

Moderator

1110 Views

1 replies

1 likes

  • 1110 Views
  • 1 replies
  • 1 likes