Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • bas25
  • Visitor
  • 20934 Views
  • 65 replies
  • 23 likes
  • 20934 Views
  • 65 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cloudsmaker
  • Roadie
  • 56732 Views
  • 246 replies
  • 21 likes
  • 56732 Views
  • 246 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3594 Views
  • 1 replies
  • 6 likes
  • 3594 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143295 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143295 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Spotify App doesn't open in Windows 10

PlanPremiumCountryUSADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueThe Spotify app won't launch at all - the window does not appear and no processes appear in task manager. I went through the "clean reinstall" process that is po...

  • Casual Listener
  • Plan Premium Country USA Device Lenovo Thinkpad Operating System Windows 10   My Question or Issue The Spotify app won't launch at all - the window does not appear and no processes app...
  • MihailY
  • Moderator
  • 71928 Views
  • 20 replies
  • 0 likes
  • 71928 Views
  • 20 replies
  • 0 likes

Superuser Contribution Modal to rename playlist not in focus

PlanPremiumCountrySwedenVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueWhen clicking rename on a playlist and start typing on the keyboard nothing happens or the playback status in the background changes. I have to manual...

  • Music Fan
  •   Plan Premium Country Sweden Version 1.1.58.820.g2ae50076-a Operating System Windows 10   My Question or Issue When clicking rename on a playlist and start typing on the keyboar...
  • alipi
  • Music Fan
  • 669 Views
  • 7 replies
  • 3 likes
  • 669 Views
  • 7 replies
  • 3 likes

Superuser Contribution Some ads are not displayed but Access Denied instead

PlanFreeCountryFinlandDeviceAn old HP laptop computerOperating SystemWindows 10 My Question or IssueSome of the advertisement banners in the app are not displayed at all, but an "Access Denied" text and a long random string of characters instead. The...

  • Casual Listener
  • Plan Free Country Finland Device An old HP laptop computer Operating System Windows 10   My Question or Issue Some of the advertisement banners in the app are not displayed at al...
  • MihailY
  • Moderator
  • 253 Views
  • 3 replies
  • 0 likes
  • Desktop Windows 10
  • 253 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Windows] UI Design bug - header doesn't touch the side corner.

Plan: PremiumCountry: BrazilDevice: Lenovo 320m NotebookOperating System: Windows 10Spotify Version: 1.215.828.0My Question or Issue: Is this purpose? What's the point? Video: https://www.youtube.com/watch?v=nqLqDg_IWp8

  • Newbie
  • Plan: Premium Country: Brazil Device: Lenovo 320m Notebook Operating System: Windows 10 Spotify Version: 1.215.828.0 My Question or Issue: Is this purpose? What's the point? ...
  • Yordan
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify says Good Afternoon when its morning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis occurs only on Windows version (11). Phone is correct using the same account.

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This oc...
  • Eni
  • Moderator
  • 387 Views
  • 7 replies
  • 0 likes
  • 387 Views
  • 7 replies
  • 0 likes

Superuser Contribution NON Funziona software PC

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiavica .....................

  • Visitor
  • Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE  con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiav...
  • Eni
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify "thinks" it doesn't have an internet connection

PlanPremiumCountryRomaniaDeviceIrrelevantOperating SystemWindows 10 My Question or IssueI am experiencing an issue with the VPN provided by my company, which leads Windows to falsely believe that there is no active internet connection. Despite being ...

  • Newbie
  • Plan Premium Country Romania Device Irrelevant Operating System Windows 10   My Question or Issue I am experiencing an issue with the VPN provided by my company, which leads Windows to...
  • MihailY
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Liked Songs playlist is buggy, trying to export list of songs in playlist

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,500 liked songs. The specific issue here is I wante...

  • Regular
  • ...6,500 liked songs. The specific issue here is I wanted to use Exportify to get a list of all my liked songs. As the liked playlist isn't public I tried saving all my liked songs to a playlist and e...
  • Lyubka
  • Moderator
  • 376 Views
  • 6 replies
  • 0 likes
  • liked songs
  • 376 Views
  • 6 replies
  • 0 likes

Superuser Contribution Possibility to organize albums in folders?

PlanPremiumCountryBelgiumDeviceDesktop / Android (mobile)Operating SystemWindows 10 proMy Question or Issue Is there a possibility to organize albums in folders, just like you can do with playlists? On my desktop, I cannot create a folder for albums....

  • Casual Listener
  • Plan Premium Country Belgium Device Desktop / Android (mobile) Operating System Windows 10 pro My Question or Issue   Is there a possibility to organize albums in folders, just like yo...
  • EddytheEagle
  • Casual Listener
  • 1036 Views
  • 2 replies
  • 6 likes
  • 1036 Views
  • 2 replies
  • 6 likes

Superuser Contribution Tray Icon: no keyboard shortcuts

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThe Spotify tray icon/widget has only one function: mouse left click brings up the application. There are no keyboard actions defined (RETURN, SPACE, Shift-F10, Menu, etc.). Al...

  • Visitor
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue The Spotify tray icon/widget has only one function: mouse left click brings up the application....
  • Yordan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use Web player and the app

PlanFreeCountryCambodiaDevicePCOperating SystemWindow 10 My Question or IssueMy Spotify on my PC does not work anymore and I don't know why. I can login but I can't load the web player or the app. But I can use it normally on my phone. I tried every ...

  • Newbie
  • Plan Free Country Cambodia Device PC Operating System Window 10   My Question or Issue My Spotify on my PC does not  work anymore and I don't know why. I can login but I can't loa...
  • MihailY
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify glitches, scratches or skips on Windows 10

Playing Spotify on Windows 10. During playback, every ~ 10-15 seconds I get an audible scratch or glitch sound. Only lasts for a 1/2 second or so, but never goes away. Need suggestions on making it stop. ALREADY TRIED THE FOLLOWING, none of which wor...

  • Visitor
  • Playing Spotify on Windows 10.  During playback, every ~ 10-15 seconds I get an audible scratch or glitch sound.  Only lasts for a 1/2 second or so, but never goes away.  Need suggesti...
  • bleakwavecafe
  • Visitor
  • 699 Views
  • 2 replies
  • 1 likes
  • 699 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution How to stop Spotify from changing its playlist based on my listen history?

I've been listening to the playlist "idk." which is made by Spotify, and over time, I noticed I kept hearing the same songs despite the playlist constantly updating. I checked, and the songs in that playlist are different when I listen to it using my...

  • Newbie
  • I've been listening to the playlist "idk." which is made by Spotify, and over time, I noticed I kept hearing the same songs despite the playlist constantly updating. I checked, and the songs in that ...
  • Keefewithanf
  • Casual Listener
  • 4913 Views
  • 4 replies
  • 1 likes
  • 4913 Views
  • 4 replies
  • 1 likes

Superuser Contribution Next and previous media keys skip twice instead of once

PlanPremiumCountryAustraliaDeviceMicrosoft Surface Book 2Operating SystemWindows 10My Question or IssueI use a Logitech K380 keyboard with my Surface Book 2, and when I use the media keys (next and previous) it skips the current track and the one aft...

  • Visitor
  • Plan Premium Country Australia Device Microsoft Surface Book 2 Operating System Windows 10 My Question or Issue I use a Logitech K380 keyboard with my Surface Book 2, and when I use the medi...
  • AlejaR
  • Moderator
  • 458 Views
  • 2 replies
  • 1 likes
  • 458 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify using over 400Mbps of upload and download bandwidth

PlanPremium DeviceDesktop PCOperating SystemWindows 11 My Question or IssueOccasionally I've noticed my connection to be stuttering in other programs. I narrowed the issue down to Spotify, shutting it down fixes the problem immediately always. I also...

  • Casual Listener
  • Plan Premium   Device Desktop PC Operating System Windows 11   My Question or Issue Occasionally I've noticed my connection to be stuttering in other programs. I narrowed the issue...
  • Susan_GP
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some songs are not played

Hello.I have a strange issue from today. Some songs are not played from Spotify, only after played It many times. So for example if some song isn't played, I have pressed play maybe four or five times and after that song is played.Please, what to do ...

  • Roadie
  • Hello. I have a strange issue from today. Some songs are not played from Spotify, only after played It many times. So for example if some song isn't played, I have pressed play maybe four or five ti...
  • Yordan
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Followers on my Profile is FROZEN

Plan - PremiumCountry - BrazilDevice - (iPhone 7, Lenovo)Operating System (Windows 10) My Question or Issue My profile (Lo-fi Music) was at 990 followers yesterday at night. When I woke up today it dropped to 535 followers and it's FROZEN (on every d...

  • Visitor
  • Plan - Premium Country - Brazil Device - (iPhone 7, Lenovo) Operating System (Windows 10)   My Question or Issue   My profile (Lo-fi Music) was at 990 followers y...
  • Alex
  • Spotify Legend
  • 1972 Views
  • 13 replies
  • 3 likes
  • 1972 Views
  • 13 replies
  • 3 likes

Superuser Contribution Why doesn't the playlist pick up where it left off when the app is reopened

Why doesn't the playlist pick up where it left off when the app is reopened? When we open the app again, the previous playlist does not continue

  • Visitor
  • Why doesn't the playlist pick up where it left off when the app is reopened? When we open the app again, the previous playlist does not continue
  • Susan_GP
  • Moderator
  • 2041 Views
  • 8 replies
  • 3 likes
  • 2041 Views
  • 8 replies
  • 3 likes

Superuser Contribution Sound on song missing, help

The song "You Like" from the artist PENTAGON has no sound, why? I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally other city. Uh whats going on?

  • Roadie
  • The song "You Like" from the artist PENTAGON has no sound, why?  I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally ...
  • Joan
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes