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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1084 Views
  • 1 replies
  • 4 likes
  • 1084 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140299 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140299 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55775 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55775 Views
  • 0 replies
  • 33 likes

Superuser Contribution Sound lower

PlanPremiumCountryBelgiumDeviceDesktop AppOperating SystemWindows 10 My Question or IssueIt seems the last update or so (don't know exactly when it started) made the sound of spotify lower than usual. It seems to be the case only on the desktop app t...

  • Casual Listener
  • Plan Premium Country Belgium Device Desktop App Operating System Windows 10   My Question or Issue It seems the last update or so (don't know exactly when it started) made the sound of...
  • MihailY
  • Moderator
  • 196 Views
  • 5 replies
  • 0 likes
  • 196 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution unable to shrink friends activity

 I used to be able to shrink my friends activity to the left only showing my friend's profile picture. But now I can only either close the friends activity completely or just let it be.The first one is b4 and the last one is after

  • Casual Listener
  •     I used to be able to shrink my friends activity to the left only showing my friend's profile picture. But now I can only either close the friends activity completely or just let it be. ...
  • hk65490
  • Casual Listener
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't fast-forward songs

PlanFree/PremiumCountrychinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 betaMy Question or IssueCan't fast-forward songsvideo

  • Casual Listener
  • Plan Free/Premium Country china Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 beta My Question or Issue Can't fast-forward songs video
  • Alex
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Won't scrobble to last.fm after the new update

None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?

  • Newbie
  • None of my plays are scrobbling to last.fm since the recent update. Is there any way this will be fixed soon, or a work-around in the meantime?
  • martinsys
  • Casual Listener
  • 875 Views
  • 8 replies
  • 2 likes
  • 875 Views
  • 8 replies
  • 2 likes

Superuser Contribution Changes to Friend Activity

With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re listening to. As of recently, if you want to continu...

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  • Community Legend
  • With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re l...
  • Yordan
  • Moderator
  • 67457 Views
  • 232 replies
  • 52 likes
  • 67457 Views
  • 232 replies
  • 52 likes

Spotify is adding k-pop songs to the j-pop mix.

When I want to listen to J-pop I play the J-pop mix made for me by spotify. Now recently it has been adding k-pop songs to the mix. I like k-pop but when I want to listen SPECIFICALLY to J-pop I don't want k-pop songs mixed in. I assume there is no f...

  • Visitor
  • When I want to listen to J-pop I play the J-pop mix made for me by spotify. Now recently it has been adding k-pop songs to the mix. I like k-pop but when I want to listen SPECIFICALLY to J-pop I don'...
  • Sake69
  • Newbie
  • 329 Views
  • 2 replies
  • 1 likes
  • 329 Views
  • 2 replies
  • 1 likes

Spotify can't fast-forward songs how to fix it?

PlanFree/PremiumCountrychinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 betaMy Question or IssueCan't fast-forward songs(125) Spotify can't fast-forward songs how to fix it? - YouTube

  • Casual Listener
  • Plan Free/Premium Country china Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 beta My Question or Issue Can't fast-forward songs (125) Spotify can't...
  • MauriceMV
  • Spotify Star
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Solved!! My "Spotify Wrapped" is not animated

PlanFreeCountryUnited KingdomOperating System(Windows 7) My Question or IssueHello, currently I can't see my Spotify Wrapped 2019 Statistics in animated form. I click on the link, but instead, Spotify in Browser keeps opening up. Can I still see Anim...

  • Casual Listener
  • Plan Free Country United Kingdom Operating System (Windows 7)   My Question or Issue Hello, currently I can't see my Spotify Wrapped 2019 Statistics in animated form. I click on the link...
  • Alex0603
  • Newbie
  • 5982 Views
  • 2 replies
  • 0 likes
  • 5982 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re-arranging "Liked" playlist

PlanPremiumCountryCanadaDeviceMobile, DesktopOperating SystemWindows 10 64-bit My Question or IssueIs there a way to manually re-organize the Liked playlist? I attempted drag-n-drop via the desktop app but despite the cursor changing when I click and...

  • Newbie
  • Plan Premium Country Canada Device Mobile, Desktop Operating System Windows 10 64-bit   My Question or Issue Is there a way to manually re-organize the Liked playlist? I attempted drag...
  • Alex
  • Moderator
  • 2887 Views
  • 4 replies
  • 12 likes
  • 2887 Views
  • 4 replies
  • 12 likes

Superuser Contribution Adding links to playlist description

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssuePlease, how to add links to another Spot...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • MortalisDjs
  • Newbie
  • 2540 Views
  • 7 replies
  • 1 likes
  • 2540 Views
  • 7 replies
  • 1 likes

Superuser Contribution I would like to quit a shared mix but android is saying it can't process it

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MihailY
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when i search a song in-app it shows an explicit and an non-explicit one

Dear Spotify team, i'm having an issue on Desktop, Andorid and Web version. Basically when i search a song, no matter what song but basically all songs that have lyrics.PlanFreeCountryItalyDeviceLenovo IdeaPad 5, Samsung A21sOperating SystemWindows 1...

  • Newbie
  • Dear Spotify team, i'm having an issue on Desktop, Andorid and Web version. Basically when i search a song, no matter what song but basically all songs that have lyrics. Plan Free Country Italy ...
  • MihailY
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't sign in or pair to Xbox

PlanPremiumCountryEnglandDeviceDesktop (windows)Xbox series SOperating SystemWindows 11VersionDesktop (199.878.0)Xbox (2.26.35.70)My Question or IssueToday at 5:10am on 28/11/22 Spotify randomly starting giving my the "we can't play this right now" m...

  • Casual Listener
  • Plan Premium Country England Device Desktop (windows) Xbox series S Operating System Windows 11 Version Desktop (199.878.0) Xbox (2.26.35.70) My Question or Issue Today at 5:10am on 28/1...
  • Wafia
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot drag songs to top of the queue

Operating SystemWindows 10 - Desktop Version1.1.60.672.g6ad9c215-a My Question or IssueOn the new UI, for some reason I cannot drag a song to the top of the queue if the screen must scroll to reach the top. If I drag the song to the top of the screen...

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  • Newbie
  • Operating System Windows 10 - Desktop   Version 1.1.60.672.g6ad9c215-a   My Question or Issue On the new UI, for some reason I cannot drag a song to the top of the queue if the scree...
  • claphands
  • Casual Listener
  • 5240 Views
  • 55 replies
  • 33 likes
  • Desktop
    drag and drop
    Queue bug
  • 5240 Views
  • 55 replies
  • 33 likes

Superuser Contribution Music and Podcasts not playing on app or on web

I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the podcast and then stop. I thought maybe it was just...

  • Casual Listener
  • I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the...
  • OscarDC
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Songs not playing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the Web Player is not allowing me to play tracks. I have logged in and logged out and restarted browser. Desktop and mobile apps work fine for m...

  • Regular
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the Web Player is not allowing me to play tracks. I have logg...
  • Yordan
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade not working on PC?

PlanPremium Operating SystemWindows 10 My Question or IssueSo I have just recently found out about crossfade so I'm trying to turn it on on my pc, but for some reason it isn't working. I'm assuming it's not working because of the built-in gapless pla...

  • Regular
  •   Plan Premium   Operating System Windows 10   My Question or Issue So I have just recently found out about crossfade so I'm trying to turn it on on my pc, but for some reason ...
  • Dian
  • Moderator
  • 1096 Views
  • 3 replies
  • 0 likes
  • Crossfade
    HELP !!!
  • 1096 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle play only selecting certain songs

PlanUSed both free and premiumDeviceUsed a PC, Honor 7C and Ipad AirOperating SystemWindows 10, IOS 10, Android 8.0.0 My IssueThe Shuffle feature does not work as a "Shuffle". Instead it selects songs that it prioritises over other songs, so that whe...

  • Casual Listener
  • Plan USed both free and premium Device Used a PC, Honor 7C and Ipad Air Operating System Windows 10, IOS 10, Android 8.0.0   My Issue The Shuffle feature does not work as a "Shuffle". In...
  • NoWhereKing
  • Visitor
  • 3277 Views
  • 6 replies
  • 0 likes
  • not working
    shuffle
    Shuffle Algorithm
    Shuffle not working
  • 3277 Views
  • 6 replies
  • 0 likes

Superuser Contribution Upgraded, now web player won't play past 9 seconds

In US, premium, Windows 10, Google Chrome browser. My Question or IssueI was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't play past 9 seconds. Same computer, same browser, 3 minutes afte...

  • Casual Listener
  • In US, premium, Windows 10, Google Chrome browser.   My Question or Issue I was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't pl...
  • catsandcode
  • Newbie
  • 309 Views
  • 2 replies
  • 1 likes
  • 9 seconds
    upgraded
  • 309 Views
  • 2 replies
  • 1 likes

Superuser Contribution Queue jumping in playlist with both local and online songs

I use Spotify desktop version (non store) and I have a playlist with some local songs between a lot of online ones. the problem is when I go offline and back online (and it happens a lot because my internet is bad) thus it recognizes the song I am pl...

  • Casual Listener
  • I use Spotify desktop version (non store) and I have a playlist with some local songs between a lot of online ones. the problem is when I go offline and back online (and it happens a lot because my i...
  • AlejaR
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes