Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80947 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
774923 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
17723 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 (latest and most up to date version) My Question or IssueWhen using my media keys to try to skip to the next song, Spotify PC App will rapidly skip anywhere from 3 to 10 songs before it ...
Plan Premium Country USA Device Desktop PC Operating System Windows 11 (latest and most up to date version) My Question or Issue When using my media keys to try to skip to the next s...
1039 Views
0 replies
0 likes
Hi guys, I was hoping that you will be able to help me. I have been using Spotify for several months now. Since a couple of days I have the following problem. When I go to one of my artists' directory and try to play one of the songs I saved Spotify ...
Hi guys, I was hoping that you will be able to help me. I have been using Spotify for several months now. Since a couple of days I have the following problem. When I go to one of my artists'...
Moderator
3795 Views
10 replies
5 likes
It flickers on for a second, then blank with an error message "Reload page" button. Click that and it does the same. The same thing happens on the web version, and in different browsers.
It flickers on for a second, then blank with an error message "Reload page" button. Click that and it does the same. The same thing happens on the web version, and in different browsers.
Moderator
498 Views
3 replies
0 likes
I just migrated from Chrome to Opera and my Spotify (in the regular tab and in the side app of the browser) is completely crazy. All songs play for 9 seconds (more or less) and then suddenly stop, no more sound pops up. Then, to make matters worse, I...
I just migrated from Chrome to Opera and my Spotify (in the regular tab and in the side app of the browser) is completely crazy. All songs play for 9 seconds (more or less) and then suddenly stop, no...
Not applicable
5247 Views
4 replies
0 likes
PlanPremium DeviceDesktop-PC Operating SystemWindows 11 My Question or IssueHello.Yesterday the Spotify Desktop App worked fine. Since I started the computer this morning the app keeps crashing. First it crashed directly at startupRestarting did not ...
Plan Premium Device Desktop-PC Operating System Windows 11 My Question or Issue Hello. Yesterday the Spotify Desktop App worked fine. Since I started the computer this...
Not applicable
987 Views
2 replies
2 likes
Why spotify app uses 700-800 MB of ram ? Is that ok? If thats ok may be I should buy a separate computer just for spotify so I can work comfortably
Why spotify app uses 700-800 MB of ram ? Is that ok? If thats ok may be I should buy a separate computer just for spotify so I can work comfortably
Newbie
7617 Views
2 replies
3 likes
PlanPremiumCountryAustraliaDeviceDell Laptop with Desktop AppOperating SystemWindows 11 My Question or IssueSpotify sometimes makes playlists for me based off my tastes (e.g. Rock Mix, Daily Mix etc.). However lately my room mate has been using my Sp...
Plan Premium Country Australia Device Dell Laptop with Desktop App Operating System Windows 11 My Question or Issue Spotify sometimes makes playlists for me based off my tast...
Moderator
1104 Views
1 replies
0 likes
PlanFreeCountryUnited Arab EmiratesDeviceDell InspironOperating SystemWindows 11 My Question or IssueMy social settings are not visible. Does anyone know how I can enable it? I only have two settings that are visible (Language and Display). Someone p...
Plan Free Country United Arab Emirates Device Dell Inspiron Operating System Windows 11 My Question or Issue My social settings are not visible. Does anyone know how I can enable it?...
Moderator
1576 Views
4 replies
0 likes
PlanPremiumCountryUSADevice(Desktop computer/Android Smartphone)Operating System(Windows 10, Android Oreo Or Current Version) My Question or IssueWhen I hit play on a premade playlist not all the songs in the playlist will play and some songs that ar...
Plan Premium Country USA Device (Desktop computer/Android Smartphone) Operating System (Windows 10, Android Oreo Or Current Version) My Question or Issue When I hit play on a pr...
Moderator
861 Views
8 replies
0 likes
I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think more then five. That is an unreasonable amount of ads...
I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think mo...
Visitor
22758 Views
15 replies
30 likes
PlanPremiumCountryArgentinaDeviceRyzen 7 3800x with gtx 1080ti 32gb ramsXiaomi Tv mibox 1st genRealme Gt 2 ProOperating SystemWindows 10Android tv 9Android 14My Question or IssueWhile using the AI DJ the song lyrics gets out of sync on after a song c...
Plan Premium Country Argentina Device Ryzen 7 3800x with gtx 1080ti 32gb rams Xiaomi Tv mibox 1st gen Realme Gt 2 Pro Operating System Windows 10 Android tv 9 Android 14 My Question or Is...
Moderator
312 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicePC, AndroidOperating SystemWindows 10, Android 14 My Question or IssueThis is weird, when I log in with my Premium account I am unable to play any song reliably. The song will consistently skip and never get past the 00:...
Plan Premium Country Canada Device PC, Android Operating System Windows 10, Android 14 My Question or Issue This is weird, when I log in with my Premium account I am unable to play a...
Visitor
7846 Views
3 replies
1 likes
PlanPremiumCountryGermanyDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueThis is more of a bug report than a question, but I found no dedicated place to report bugs. If the spotify windows application is not maximized, the new UI ...
Plan Premium Country Germany Device Windows Desktop Operating System Windows 10 My Question or Issue This is more of a bug report than a question, but I found no dedicated place to r...
Moderator
503 Views
1 replies
0 likes
In PC full screen mode the artist photo appears and not the album or song photo in the middle like before. In my opinion, the albums or song photo is better and I wanted to know if it can change it.
In PC full screen mode the artist photo appears and not the album or song photo in the middle like before. In my opinion, the albums or song photo is better and I wanted to know if it can change it.
Visitor
2745 Views
3 replies
0 likes
One of the nice features of both the desktop app as well as the mobile app, was the ability to see recent search history. Especially the extended search history that was visible on the desktop app. This was very useful for recalling the name of an ar...
One of the nice features of both the desktop app as well as the mobile app, was the ability to see recent search history. Especially the extended search history that was visible on the desktop app. T...
Roadie
776 Views
2 replies
3 likes
PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 My Question or IssueFor about a week now whenever I click on "What's New" all episodes are automatically marked as played for all but 1 podcast. I have attempted restarting my machine an...
Plan Premium Country USA Device Desktop PC Operating System Windows 11 My Question or Issue For about a week now whenever I click on "What's New" all episodes are automatically marke...
Casual Listener
397 Views
1 replies
0 likes
I have posted about this already twice, and beyond the tangled web of irrelevant posts and comments it's starting to get a little annoying that asking for help in fixing this issue is becoming a total labyrinth.My Spotify is still stuck on a black sc...
I have posted about this already twice, and beyond the tangled web of irrelevant posts and comments it's starting to get a little annoying that asking for help in fixing this issue is becoming a tota...
Gig Goer
551 Views
2 replies
0 likes
Annoyed at how Spotify removed the old behavior when you click the thumbnail from the player. It used to be that when you click the thumbnail from the player, it would navigate to the playlist and would automtically focus on the current song. What is...
Annoyed at how Spotify removed the old behavior when you click the thumbnail from the player. It used to be that when you click the thumbnail from the player, it would navigate to the ...
Casual Listener
824 Views
3 replies
1 likes
on my phone i can go into playback settings and adjust crossfade and automix. when on my laptop, these features do not show up atall and i eed to use spotify on my laptop during zoom.
on my phone i can go into playback settings and adjust crossfade and automix. when on my laptop, these features do not show up atall and i eed to use spotify on my laptop during zoom.
Moderator
599 Views
1 replies
0 likes
PlanPremiumCountry DeviceWindows 10 desktop app, from the storeOperating SystemWindows 10, fully updated My Question or IssueI often listen to albums, and often when I do, I want the album to play on repeat. However, some time ago the album repeat fu...
Plan Premium Country Device Windows 10 desktop app, from the store Operating System Windows 10, fully updated My Question or Issue I often listen to albums, and often when I d...
Moderator
12574 Views
3 replies
1 likes
