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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1988 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149662 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136849 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11249 Views

1 replies

6 likes

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Solved!!Superuser Contribution "Something went wrong while loading the artist'"

PlanPremium FamilyCountryNorwayDevice(Windows Desktop)Operating System(Windows 11) My Question or IssueTrying to load any artist profile times out after a while with the "Something went wrong" message. I have no idea what went wrong. The same can hap...

Regular

Plan Premium Family Country Norway Device (Windows Desktop) Operating System (Windows 11)   My Question or Issue Trying to load any artist profile times out after a while with the "Som...

Ivelina

Moderator

1542 Views

1 replies

0 likes

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Superuser Contribution Cursor Pointer Doesn't Change on Some Control Bar Buttons

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 Home My Question or IssueOn the Desktop app, the back button, play/pause, next track button, loop button, connect-to-device button, and volume control slider all use a standard text cursor i...

Visitor

Plan Premium Country US Device Desktop Operating System Windows 10 Home   My Question or Issue On the Desktop app, the back button, play/pause, next track button, loop button, connect-...

Eni

Moderator

332 Views

1 replies

0 likes

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Superuser Contribution Shuffle play adds playlist twice or worse

Whenever I click to shuffle play a playlist, it adds the playlist twice in the queue if it's a shorter playlist (less than 40 songs) or will add songs from the start of the playlist randomly in the middle of the queue order if it's a longer playlist....

Visitor

Whenever I click to shuffle play a playlist, it adds the playlist twice in the queue if it's a shorter playlist (less than 40 songs) or will add songs from the start of the playlist randomly in the m...

Joan

Moderator

259 Views

1 replies

0 likes

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Superuser Contribution Lyrics not matching on a specific song

PlanPremiumDevicePC Operating SystemWindows 10 My Question or IssueI have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the song, are not matching in speed. As in, when you are listening to the song, and you p...

Gig Goer

  Plan Premium Device PC  Operating System Windows 10   My Question or Issue I have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the ...

MikkelAE

Gig Goer

2662 Views

18 replies

0 likes

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Superuser Contribution No more warning when adding duplicate songs

I used to get a warning when adding duplicate songs. This is no longer displayed in the Windows app. Unfortunately, I can't find a setting to reactivate this.Is this a bug or Works as Designed?

Music Fan

I used to get a warning when adding duplicate songs. This is no longer displayed in the Windows app. Unfortunately, I can't find a setting to reactivate this. Is this a bug or Works as Designed?

elisamr

Newbie

2026 Views

7 replies

0 likes

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Superuser Contribution my spotify keeps pausing every few seconds and i cant fix it

my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work

Visitor

my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work

Ivelina

Moderator

318 Views

1 replies

0 likes

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Superuser Contribution Spotify offline on Windows

PlanPremiumCountryArgentina DeviceLenovoOperating SystemWindows 11 My Question or IssueEver since the past few months, Spotify hasn't been working correctly on my computer. The web player loads correctly, I can look at my playlists and everything but...

Casual Listener

Plan Premium Country Argentina   Device Lenovo Operating System Windows 11   My Question or Issue Ever since the past few months, Spotify hasn't been working correctly on my comp...

se_vo

Visitor

1088 Views

7 replies

0 likes

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Superuser Contribution Keyboard shortcut ctrl+alt+F (Search in Your Library) not working with colemak layout

PlanPremiumDevicePCOperating SystemWindows 10 EnterpriseSpotify App VersionSpotify for Windows (64 bit)1.2.30.1135.g02fef27a My IssueThe keyboard shortcut for "Search in Your Library" ctrl-alt-F is not working. I figured that some keyboard layout/lan...

Newbie

Plan Premium Device PC Operating System Windows 10 Enterprise Spotify App Version Spotify for Windows (64 bit) 1.2.30.1135.g02fef27a   My Issue The keyboard shortcut for "Search in Yo...

Yordan

Moderator

655 Views

1 replies

0 likes

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Superuser Contribution Spotify suddenly crashes internet connection

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 11My Question or IssueI'm not sure how to phrase the title of this post. But this is as accurate as I can describe it.But I wanted to see if anyone but me has experienced this? And if yes,...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 11 My Question or Issue I'm not sure how to phrase the title of this post. But this is as accurate as I can describe it...

MihailY

Moderator

2457 Views

8 replies

2 likes

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Solved!!Superuser Contribution All audio cuts out but song keeps playing.

PlanPremiumCountryU.SDeviceWindows DesktopOperating SystemWindows 11 My Question or IssueWhenever I have my spotify open and any game ever open aswell, the audio only from spotify just completely cuts out but in the app it still says the song is play...

Casual Listener

  Plan Premium Country U.S Device Windows Desktop Operating System Windows 11   My Question or Issue Whenever I have my spotify open and any game ever open aswell, the audio only...

Not applicable

504 Views

2 replies

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The "Lyrics" feature no longer has a "go back" button

PlanPremiumOperating SystemWindows 10 (64 bits)Spotify version1.2.30.1135.g02fef27a My Question or IssueHi, When I click the "lyrics" button to see the lyrics of the song I'm listening to, there is no way of going back to the page I was visiting befo...

Casual Listener

Plan Premium Operating System Windows 10 (64 bits) Spotify version 1.2.30.1135.g02fef27a   My Question or Issue Hi,   When I click the "lyrics" button to see the lyrics of the son...

jeanbaptisteb

Casual Listener

408 Views

1 replies

0 likes

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Superuser Contribution Spotify should support hardware yubikes

HI I was wanting to now something does spotify support Hardware keys. I am on a free spotify plan. The reason I am asking is because I will have a hardware key through a legit company named:yubico.comWindows 11 home64 bit operating system Spotify sho...

Music Fan

HI I was wanting to now something does spotify support Hardware keys.  I am on a free spotify plan.  The reason I am asking is because I will have a hardware key through a legit company nam...

Susan_GP

Moderator

540 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop: Persistent Lag Across the Client

PlanPremiumCountryUnited StatesDeviceWindows 10 Laptop, Windows 10 Virtual Environment, Bluestacks Pie 64, Samsung S23+Operating SystemWindows 10 22H2, Windows 10 21H2, Android 9 Pie, Android 13 Tiramisu (OS is respective of Device) My Question or Is...

Music Fan

Plan Premium Country United States Device Windows 10 Laptop, Windows 10 Virtual Environment, Bluestacks Pie 64, Samsung S23+ Operating System Windows 10 22H2, Windows 10 21H2, Android 9 Pie, A...

Vasil

Moderator

4639 Views

17 replies

0 likes

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Superuser Contribution I can't see related videos on the main page

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premium account

Newbie

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premiu...

Yordan

Moderator

376 Views

1 replies

0 likes

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Superuser Contribution Spotify app on windows (10) malfnctions

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it.Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, sometimes written that "no results were found", also unable...

Casual Listener

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it. Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, someti...

OscarDC

Moderator

665 Views

1 replies

0 likes

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Superuser Contribution Re: Search does not work on my desktop app

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up.Problems:1) Search- sidebars appear and work fine, but wher...

Casual Listener

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up. Proble...

ztelesnenyvanoce

Casual Listener

571 Views

4 replies

0 likes

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Superuser Contribution my friends activity isn't showing

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyyPlanPremiumCountryMexicoDeviceASUS LaptopOperating System(iOS 10, And...

Visitor

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyy Plan Premium C...

Ivelina

Moderator

267 Views

1 replies

0 likes

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Superuser Contribution Artist Page black line

There is a black line between the header and contest in the Artist profile/page

Visitor

There is a black line between the header and contest in the Artist profile/page

Ivelina

Moderator

310 Views

1 replies

0 likes

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Superuser Contribution Spotify starts playing randomly on my Windows 11 laptop.

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows 11 Laptop. Obviously this is not a major problem du...

Visitor

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows ...

Joan

Moderator

1683 Views

1 replies

0 likes

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Superuser Contribution no funciona mi aplicacion de windows

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español

Casual Listener

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adi...

Ivelina

Moderator

288 Views

1 replies

0 likes

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  • 1 replies
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