Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 39221 Views
  • 75 replies
  • 26 likes
  • 39221 Views
  • 75 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 67297 Views
  • 265 replies
  • 21 likes
  • 67297 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4702 Views
  • 1 replies
  • 6 likes
  • 4702 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144690 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144690 Views
  • 0 replies
  • 26 likes

Superuser Contribution Nonliked songs playing in the liked songs playlist.

When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked song. I understand suggesting music when I'm listeni...

  • Casual Listener
  • When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked s...
  • LoriInUtah
  • Casual Listener
  • 674 Views
  • 3 replies
  • 1 likes
  • 674 Views
  • 3 replies
  • 1 likes

[Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Using Windows 10 Pro (Version 10.0.19041 Build 19041)and the Spotify (Version 1.1.28.721.g5b5ee660).... After I finish a Microsoft Teams call with audio, Spotify is unaware the call ends and never unmutes itself from the volume mixer (see attachment)...

  • Newbie
  • Using Windows 10 Pro (Version 10.0.19041 Build 19041) and the Spotify (Version 1.1.28.721.g5b5ee660)....   After I finish a Microsoft Teams call with audio, Spotify is unaware the call...
  • jeniferloras
  • Casual Listener
  • 11510 Views
  • 14 replies
  • 9 likes
  • Desktop
    Other
  • 11510 Views
  • 14 replies
  • 9 likes

Superuser Contribution The music on my Spotify has been lowered by a key

PlanPremiumCountryAU Device/OSLaptop/Windows 10 My Question or IssueThis is a weird thing to post, but for some reason, my music on Spotify is now all playing about a key lower than normal. I thought things sounded different yesterday but couldn't pu...

  • Newbie
  •   Plan Premium Country AU   Device/OS Laptop/Windows 10   My Question or Issue This is a weird thing to post, but for some reason, my music on Spotify is now all playing abou...
  • Vasil
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution How a Premium Duo plan member can login on spotify desktop app?

My daughter is my premium duo plan member and she uses spotify on her iphone 7 plus, but now she needs to use it on Spotify desktop app. Which username and password must she use? PlanPremium DuoCountryMéxicoDevice(iPhone 7 plus)Operating System(Windo...

  • Visitor
  • My daughter is my premium duo plan member and she uses spotify on her iphone 7 plus, but now she needs to use it on Spotify desktop app. Which username and password must she use?   Plan Premi...
  • Maria
  • Moderator
  • 4129 Views
  • 5 replies
  • 1 likes
  • 4129 Views
  • 5 replies
  • 1 likes

Superuser Contribution Windows LogIn "redirect_uri: Illegal redirect_uri"

PlanPremiumCountryUnited Arab EmiratesDeviceHP PCOperating SystemWindows 11 My Question or IssueI tried multiple troubleshooting scenarios but unable to Log In always getting "redirect_uri: Illegal redirect_uri". Ive tried through the Microsoft Store...

  • Newbie
  • Plan Premium Country United Arab Emirates Device HP PC Operating System Windows 11   My Question or Issue I tried multiple troubleshooting scenarios but unable to Log In always getting...
  • Vasil
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Featuring song not showing up at liked songs

PlanPremiumCountryNetherlandsDeviceAll My Question or IssueWhen I look at this song for example: https://open.spotify.com/track/2lhN56t6G51gXjnHLbt124?si=4da68f2c30e14602It is featured on the album 'Vuurwerk' by Camille and she is also one of the two...

  • Visitor
  • Plan Premium Country Netherlands Device All   My Question or Issue When I look at this song for example: https://open.spotify.com/track/2lhN56t6G51gXjnHLbt124?si=4da68f2c30e14602 It is ...
  • MihailY
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alphabetizing songs in playlist on web browser

How do you alphabetize songs in a playlist on the web browser version of spotify? I see how to do it on the phone app, but not the web.

  • Visitor
  • How do you alphabetize songs in a playlist on the web browser version of spotify?  I see how to do it on the phone app, but not the web.
  • AlejaR
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download Tag Being Applied To Library When Switching Folders

Hello,I'm having an issue with the "download" filter being applied constantly when switching around in my music folders. I've made sure I'm not hitting the button to apply the tag. It's constantly happening and making it annoying to use your service ...

  • Regular
  • Hello, I'm having an issue with the "download" filter being applied constantly when switching around in my music folders. I've made sure I'm not hitting the button to apply the tag. It's constantl...
  • Maria
  • Moderator
  • 361 Views
  • 7 replies
  • 0 likes
  • 361 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Playlist] Unable to invite collaborators

CountryIndonesiaDeviceLaptopOperating SystemWindows 11 pro My Question or IssueWhen I'm gonna invite my friend to my playlist (btw i only could access this acc on laptop). I use Microsoft Edge to open my spotify acc. And when i about to copy link for...

  • Visitor
  • Country Indonesia Device Laptop Operating System Windows 11 pro   My Question or Issue When I'm gonna invite my friend to my playlist (btw i only could access this acc on laptop). I use ...
  • MihailY
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Songs not loading in spotify desktop program or webapp

PlanFreeCountryUSDevicePCOperating SystemWindows 10 My Question or Issue Whenever I play any song on the Spotify desktop program it does not load or play. I also cannot load any playlists that I've created or public ones. I've attached some screensho...

  • Newbie
  • ...annot load any playlists that I've created or public ones. I've attached some screenshots of what happens when I try to play a song or load a playlist.    To resolve my issue I have u...
  • Mvrick
  • Visitor
  • 4525 Views
  • 5 replies
  • 2 likes
  • 4525 Views
  • 5 replies
  • 2 likes

I cant play spotify music on my pc, the web player doesnt work, and i cant play on the app

PlanFreeCountryLatviaDeviceMsi GF63 8RDOperating SystemWindows 10 My Question or IssueI cant play spotify music on my pc, the web player doesnt work, and i cant play on the app (windows store and official app). This happened yesterday. I listen to sp...

  • Casual Listener
  • Plan Free Country Latvia Device Msi GF63 8RD Operating System Windows 10   My Question or Issue I cant play spotify music on my pc, the web player doesnt work, and i cant play on the a...
  • tabandar
  • Visitor
  • 1389 Views
  • 5 replies
  • 1 likes
  • 1389 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify desktop app not working at all

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThe desktop app won't load music or my playlist. When I click my playlist to open, I get the "something went wrong" screen. I've tried reinstalling different versions, cleare...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue The desktop app won't load music or my playlist. When I click my playlist to open, I get the "some...
  • AlejaR
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Meine Spotify App auf meinem Windows Desktop will nicht was soll ich machen

Trotz mehrfachen neu installieren und rumprobieren die App wieder zum laufen zum bringen zeigt die App egal bei welchem Lied, egal ob runtergeladen oder nicht andauernd ,,Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf deinem Compu...

  • Newbie
  • Trotz mehrfachen neu installieren und rumprobieren die App wieder zum laufen zum bringen zeigt die App egal bei welchem Lied, egal ob runtergeladen oder nicht andauernd ,,Spotify kann dies zurzeit ni...
  • Ruthrudiruth
  • Visitor
  • 731 Views
  • 4 replies
  • 2 likes
  • 731 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Restarting windows explorer makes spotify disappear from system tray

Operating SystemWindows 10 21H1 Client versionSpotify for Windows1.1.72.439.gc253025e My Question or IssueDuplicate of this issue. Spotify disappears from system tray after windows explorer (explorer.exe) restart. Doesn't matter if the app is in fore...

  • Regular
  • Operating System Windows 10 21H1   Client version Spotify for Windows 1.1.72.439.gc253025e   My Question or Issue Duplicate of this issue. Spotify disappears from system tray after ...
  • IanDaBest
  • Casual Listener
  • 1802 Views
  • 12 replies
  • 0 likes
  • 1802 Views
  • 12 replies
  • 0 likes

Private Session?

hey, I want to put my Spotify on private so my friends cant see what im listening to/ my playlists but idk how. There is nothing in the settings where I can put it on private or a"private mode" anywhere.any help?

  • Casual Listener
  • hey,  I want to put my Spotify on private so my friends cant see what im listening to/ my playlists but idk how. There is nothing in the settings where I can put it on private or a"private mode...
  • AdamDam
  • Spotify Star
  • 711 Views
  • 5 replies
  • 0 likes
  • 711 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Desktop Crashes, Then Deletes Downloaded Music

PlanPremiumCountryUKDeviceWindows 10 PC---On three separate occasions, I've launched Spotify, only for it to immediately crash and freeze my PC. On restart and relaunching Spotify, I find that I have been signed out of Spotify, and that after logging...

  • Regular
  • Plan Premium Country UK Device Windows 10 PC --- On three separate occasions, I've launched Spotify, only for it to immediately crash and freeze my PC. On restart and relaunching Spotify, I fi...
  • OscarDC
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • Other
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify overlay not working in Windows 11

PlanPremiumCountryUSA DeviceWindows desk topOperating SystemWindows 11 My Question or Issue So I upgraded to windows 11 but the spotify music overlay does not show up. It's checked on in the settings. I tried both the App and normal version of Spotif...

  • Regular
  • Plan Premium Country USA   Device Windows desk top Operating System Windows 11   My Question or Issue   So I upgraded to windows 11 but the spotify music overlay does not s...
  • jmsaws2
  • Visitor
  • 71823 Views
  • 43 replies
  • 46 likes
  • 71823 Views
  • 43 replies
  • 46 likes

Superuser Contribution Queue gets deleted when switching devices

Dear Spotify, I live in constant fear of losing my queue. I use Spotify Premium on three devices: A stationary computer at home with Win10 that is connected to hifi-speakers, a laptop with Win10 which I carry to work and university and an Android cel...

  • Casual Listener
  • Dear Spotify,   I live in constant fear of losing my queue.   I use Spotify Premium on three devices: A stationary computer at home with Win10 that is connected to hifi-speakers, a lapt...
  • disc_count
  • Roadie
  • 1235 Views
  • 12 replies
  • 13 likes
  • 1235 Views
  • 12 replies
  • 13 likes

Solved!!Superuser Contribution Problems with Chinese font

Operating SystemWindows 11 My Question or IssueHello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Microsoft YaHei by default, and for zh_TW/zh_HK(zh_Hant) users, the...

  • Casual Listener
  • Operating System Windows 11   My Question or Issue Hello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Mic...
  • yeduzhouzi
  • Casual Listener
  • 994 Views
  • 4 replies
  • 2 likes
  • 994 Views
  • 4 replies
  • 2 likes

Superuser Contribution Songs stop playing after 5sek & website doesn't work at all

After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it didn't help). I've cleaned cache, and finally I uni...

  • Visitor
  • After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it ...
  • Lyubka
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes