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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2094 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150863 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138881 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11287 Views

1 replies

6 likes

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Superuser Contribution Sorting by Duration on Windows/Mac/Linux plays in the wrong order

PlanPremiumCountrySouth AfricaDeviceMacbook Air M2, DesktopOperating SystemWindows 11, MacOS Sonoma 14.3 My Question or IssueIf the songs are ordered by length in the playlist, And shuffle is off. And you have multiple songs under the same duration. ...

Casual Listener

  Plan Premium Country South Africa Device Macbook Air M2, Desktop Operating System Windows 11, MacOS Sonoma 14.3   My Question or Issue If the songs are ordered by length in the...

shelaffs

Gig Goer

638 Views

5 replies

0 likes

"playlist"
Song Duration
Sorting Options
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Superuser Contribution Subtle cracking in audio every 3-4 seconds

I'm on a new PC and I'm getting subtle crackling audio every 3-4 seconds when I use Spotify on my PC. It happens whether I use the Windows App, or the website version. It ONLY happens with Spotify, not when playing audio through sites like YouTube or...

Casual Listener

I'm on a new PC and I'm getting subtle crackling audio every 3-4 seconds when I use Spotify on my PC. It happens whether I use the Windows App, or the website version. It ONLY happens with Spotify, n...

Eni

Moderator

377 Views

1 replies

1 likes

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Superuser Contribution Spotify Pauses randomly

PlanPremiumCountryCanadaDevice(Desktop)Operating System(Windows 10)My Question or IssueWhen gaming my spotify app will randomly pause and then unpause a bit after or I have to alt tab and manually click the play button. However instead of pausing som...

Regular

Plan Premium Country Canada Device (Desktop) Operating System (Windows 10) My Question or Issue When gaming my spotify app will randomly pause and then unpause a bit after or I have to alt t...

Kylestupid

Visitor

3847 Views

14 replies

0 likes

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Solved!!Superuser Contribution spotify refuses to work correctly

PlanFreeCountryUkraineDevicePCOperating SystemWindows 10My Question or Issue so basically, i have done clean install of spotify, step by step using FAQ, and each time i try to install it, it says that spotify is installed.also i've seen trying to ope...

Casual Listener

Plan Free Country Ukraine Device PC Operating System Windows 10 My Question or Issue   so basically, i have done clean install of spotify, step by step using FAQ, and each time i...

brokenAcc

Casual Listener

405 Views

3 replies

0 likes

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Superuser Contribution Music volume gets lowered upon switching tabs?

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyone know why this could be happening?

Visitor

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyo...

Joan

Moderator

354 Views

1 replies

0 likes

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Superuser Contribution Spotfiy stuck in low quality no matter what i change

PlanPremiumCountryU.SDevicePcOperating SystemWindows 10 My Question or IssueI just recently went to use my Spotify for my desktop and the sound quality is very poor, the bitrate sounds high and the music sounds very sharp, when i went to check the se...

Newbie

  Plan Premium Country U.S Device Pc Operating System Windows 10   My Question or Issue I just recently went to use my Spotify for my desktop and the sound quality is very poor, ...

Eni

Moderator

488 Views

1 replies

0 likes

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Superuser Contribution Trouble shooting

PlanpremiumCountryGreeceDeviceLaptop PC Operating SystemWindows 11 My Question or IsI log in properly and the app is showing me as offline while I am not therefore I can't play music. I have already unistall and reinstall many times without any chang...

Regular

Plan premium Country Greece Device Laptop PC  Operating System Windows 11   My Question or Is I log in properly and the app is showing me as offline while I am not therefore I can...

OscarDC

Moderator

691 Views

8 replies

0 likes

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can't find the favourites section

can't find the favourites section on android or ios or pc.

Newbie

can't find the favourites section on android or ios or pc.

Amay

Spotify Star

334 Views

1 replies

0 likes

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Solved!! There's no sounds and i cannot reinstall it

A week ago spotify stopped making sounds for me. Time's moving on and everything but there's no sound. I've tried updating drivers, using different headsets. Wanted to reinstall it but have no idea how to since there's no spotify for me in microsoft ...

Newbie

A week ago spotify stopped making sounds for me. Time's moving on and everything but there's no sound. I've tried updating drivers, using different headsets. Wanted to reinstall it but have no idea h...

kaworu_bloodpaw

Roadie

476 Views

1 replies

0 likes

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Solved!!Superuser Contribution Ampersands when adding songs to playlist are not parsed correctly

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears.https://imgur.com/a/lWvyqmT

Newbie

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears. https://...

Anna_PA

Visitor

595 Views

3 replies

0 likes

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Superuser Contribution MY search bar and home screen on spotify is not working

MY search bar and home screen on spotify is not working, it looks like it is without internet but my internet connection is great, the newest playlist and etc is just not showing

Visitor

MY search bar and home screen on spotify is not working, it looks like it is without internet but my internet connection is great, the newest playlist and etc is just not showing

Novy

Moderator

242 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps playing songs from a different playlist

I have two Playlists in this scenario: Playlist A and Playlist B. If I start playing Playlist A, and then start playing Playlist B after, Playlist B starts playing songs from Playlist A. These playlists do not share any songs. This is happening to me...

Regular

I have two Playlists in this scenario: Playlist A and Playlist B. If I start playing Playlist A, and then start playing Playlist B after, Playlist B starts playing songs from Playlist A. These playli...

Not applicable

2356 Views

6 replies

1 likes

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No cover art for local Music library files on windows, iOS works fine.

- I add a track to Apple Music on Windows and add a cover by going to the track's properties or using a program like MP3tag (makes no difference).- When I open Apple Music on my iPhone, the cover shows up fine.- Spotify on all my devices is configure...

Regular

- I add a track to Apple Music on Windows and add a cover by going to the track's properties or using a program like MP3tag (makes no difference). - When I open Apple Music on my iPhone, the cover s...

Typecast

Regular

755 Views

1 replies

0 likes

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Solved!!Superuser Contribution "Something went wrong while loading the artist'"

PlanPremium FamilyCountryNorwayDevice(Windows Desktop)Operating System(Windows 11) My Question or IssueTrying to load any artist profile times out after a while with the "Something went wrong" message. I have no idea what went wrong. The same can hap...

Regular

Plan Premium Family Country Norway Device (Windows Desktop) Operating System (Windows 11)   My Question or Issue Trying to load any artist profile times out after a while with the "Som...

Ivelina

Moderator

1561 Views

1 replies

0 likes

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Superuser Contribution Cursor Pointer Doesn't Change on Some Control Bar Buttons

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 Home My Question or IssueOn the Desktop app, the back button, play/pause, next track button, loop button, connect-to-device button, and volume control slider all use a standard text cursor i...

Visitor

Plan Premium Country US Device Desktop Operating System Windows 10 Home   My Question or Issue On the Desktop app, the back button, play/pause, next track button, loop button, connect-...

Eni

Moderator

334 Views

1 replies

0 likes

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Superuser Contribution Shuffle play adds playlist twice or worse

Whenever I click to shuffle play a playlist, it adds the playlist twice in the queue if it's a shorter playlist (less than 40 songs) or will add songs from the start of the playlist randomly in the middle of the queue order if it's a longer playlist....

Visitor

Whenever I click to shuffle play a playlist, it adds the playlist twice in the queue if it's a shorter playlist (less than 40 songs) or will add songs from the start of the playlist randomly in the m...

Joan

Moderator

260 Views

1 replies

0 likes

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Superuser Contribution Lyrics not matching on a specific song

PlanPremiumDevicePC Operating SystemWindows 10 My Question or IssueI have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the song, are not matching in speed. As in, when you are listening to the song, and you p...

Gig Goer

  Plan Premium Device PC  Operating System Windows 10   My Question or Issue I have noticed, that when listening to ''Time'' by Pink Floyd on Spotify, that the lyrics and the ...

MikkelAE

Gig Goer

2683 Views

18 replies

0 likes

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Superuser Contribution No more warning when adding duplicate songs

I used to get a warning when adding duplicate songs. This is no longer displayed in the Windows app. Unfortunately, I can't find a setting to reactivate this.Is this a bug or Works as Designed?

Music Fan

I used to get a warning when adding duplicate songs. This is no longer displayed in the Windows app. Unfortunately, I can't find a setting to reactivate this. Is this a bug or Works as Designed?

elisamr

Newbie

2043 Views

7 replies

0 likes

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Superuser Contribution my spotify keeps pausing every few seconds and i cant fix it

my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work

Visitor

my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work

Ivelina

Moderator

324 Views

1 replies

0 likes

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