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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139209 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139209 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54935 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54935 Views
  • 0 replies
  • 33 likes

Proxy problem logging in

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in. See attached screenshot. I usually use a Macbook, but ...

  • Casual Listener
  • For the last weeks, I can't log in into my desktop version of Spotify.  It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log i...
  • angelapollo
  • Newbie
  • 5970 Views
  • 3 replies
  • 2 likes
  • 5970 Views
  • 3 replies
  • 2 likes

Superuser Contribution The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.Now with t...

  • Roadie
  • As I click my profile picture on the right side of the app, it opens the options. In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediatel...
  • Eni
  • Moderator
  • 128 Views
  • 2 replies
  • 0 likes
  • 128 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Desktop works but is not able to connect to external devices

PlanPremiumCountryBelgiumDeviceAsus Laptop trying to connect to external device to play music e.g. Google Cast or Internet RadiaOperating SystemWindows 11 My Question or Issue I have the latest version of BitDefender on my machine and the firewall ru...

  • Casual Listener
  • Plan Premium Country Belgium Device Asus Laptop trying to connect to external device to play music e.g. Google Cast or Internet Radia Operating System Windows 11   My Question or Issue ...
  • BertXL
  • Casual Listener
  • 195 Views
  • 1 replies
  • 0 likes
  • BitDefender
    external device
  • 195 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect / Broadcasting is not working

PlanPremiumCountryUSADeviceLenovo Laptop / SamsungOperating SystemWindows 10, Android 10Spotify VersionDesktop: 1.1.94.870.gf994cb0bAndroid: 8.7.66.534 My Question or IssueSince the last week, I have been unable to use the Spotify Connect functions f...

  • Regular
  • Plan Premium Country USA Device Lenovo Laptop / Samsung Operating System Windows 10, Android 10 Spotify Version Desktop: 1.1.94.870.gf994cb0b Android: 8.7.66.534   My Question or I...
  • Kiril
  • Moderator
  • 590 Views
  • 11 replies
  • 9 likes
  • 590 Views
  • 11 replies
  • 9 likes

Superuser Contribution remove recently played list from spotify desktop application

i dont see any option for removing recently played songs from spotify desktop application. there are no three little dots and when i right click, the menu does not have remove from recently played option anywhere.please help.

  • Casual Listener
  • i dont see any option for removing recently played songs from spotify desktop application. there are no three little dots and when i right click, the menu does not have remove from recently played op...
  • user-removed
  • Not applicable
  • 1715 Views
  • 5 replies
  • 2 likes
  • 1715 Views
  • 5 replies
  • 2 likes

Superuser Contribution Layout update

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 10 My Question or IssueThe layout change, but you forgot to put all songs/all albums/ all playlists etc. When you search for a new song don't show more the all playlists, songs ou albums r...

  • Visitor
  • Plan Premium Country Brazil   Device Desktop Operating System Windows 10   My Question or Issue The layout change, but you forgot to put all songs/all albums/ all playlists etc. ...
  • Vasil
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error while typing * in playlist's search bar

PlanFreeCountryFRANCEOperating SystemWindows 11 Pro (22H2)Spotify versionSpotify pour Windows1.1.91.824.g07f1e963My Question or IssueWhile typing the character * in a playlist search bar, the app freeze 1 or 2 seconds and then show an error message.

  • Newbie
  • Plan Free Country FRANCE Operating System Windows 11 Pro (22H2) Spotify version Spotify  pour Windows 1.1.91.824.g07f1e963 My Question or Issue While typing the character * in a playli...
  • yo-mamad
  • Casual Listener
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing song from my daily mixes

This is driving me crazy. I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (nice!). However, there's this dozen or so songs I absolutely loath...

  • Newbie
  • This is driving me crazy.    I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (...
  • Vasil
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect Feature not working.

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI went on Discord and noticed it wasn't "picking up" a song, but when I went to the Opera GX player, or anywhere else it says I'm not playing a song. Now when I go to the D...

  • Regular
  • Plan Premium Country United States Operating System Windows 10   My Question or Issue I went on Discord and noticed it wasn't "picking up" a song, but when I went to the Opera GX player,...
  • OscarDC
  • Moderator
  • 585 Views
  • 4 replies
  • 1 likes
  • 585 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Desktop not showing up on Spotify Connect on phone?

When I go to cast a song from my phone, my other connect capable devices show up (Google Home, Chromecast, etc), but my PC doesn't show up. If I start playing a song on my computer, then it shows up on my phone's connect menu and I can keep controlli...

  • Casual Listener
  • When I go to cast a song from my phone, my other connect capable devices show up (Google Home, Chromecast, etc), but my PC doesn't show up. If I start playing a song on my computer, then it shows up ...
  • AlejaR
  • Moderator
  • 18477 Views
  • 5 replies
  • 1 likes
  • 18477 Views
  • 5 replies
  • 1 likes

Superuser Contribution WIndows 10 App Will Not Play.

Free PlanAustraliaPCWindows 10 Hi and thanks for taking the time to read this. PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progress remains greyed out no matter what I do. The Web version works and my An...

  • Casual Listener
  • Free Plan Australia PC Windows 10   Hi and thanks for taking the time to read this.   PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progr...
  • Vasil
  • Moderator
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play any songs, all playlists empty

I've been having this issue fairly recently, it started a week ago when i was simply unable to play songs from directly searching, which was annoying but spotify was still usuable. However after a reinstall every playlist is empty and i cant play ANY...

  • Newbie
  •   I've been having this issue fairly recently, it started a week ago when i was simply unable to play songs from directly searching, which was annoying but spotify was still usuable. However af...
  • Aakil2
  • Visitor
  • 13245 Views
  • 12 replies
  • 10 likes
  • 13245 Views
  • 12 replies
  • 10 likes

Superuser Contribution spotify app doesnt work but web player and phone do

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 My Question or Issuespotify app just doesnt work. It was like a week or two ago. Everything like spotify connect and the song display on discord doesnt work. I just now upgraded to premium ...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 11   My Question or Issue spotify app just doesnt work. It was like a week or two ago. Everything like spotify connect ...
  • Jeremy
  • Spotify
  • 110 Views
  • 1 replies
  • 1 likes
  • 110 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I cant delete old local file from my liked songs

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10My Question or Issue .)I have an old local file that i added to my liked songs, and i've since then deleted the file from my pc, but the file refuses to leave my liked songs playlist, an...

  • Newbie
  • Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue  .) I have an old local file that i added to my liked songs, and i've since then delet...
  • Jeremy
  • Spotify
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album downloads don't work

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all).Can easily work around by just adding album to a playlist and downloading that...

  • Visitor
  • While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all). Can easily work around by...
  • Jeremy
  • Spotify
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working on Windows PC - Works on WebPlayer

CountryUKDevicePCOperating SystemWindows 10 My Question or IssueI've been away from my computer for a few months, I've come back and noticed my Spotify PC Programme no longer works with SpotifyConnect, it seems completely separate from all other devi...

  • Regular
  •   Country UK Device PC Operating System Windows 10   My Question or Issue I've been away from my computer for a few months, I've come back and noticed my Spotify PC Programme no lo...
  • Jeremy
  • Spotify
  • 2044 Views
  • 9 replies
  • 1 likes
  • spotifyconnect pc windows webplayer internet
  • 2044 Views
  • 9 replies
  • 1 likes

Superuser Contribution web player and app are playing different songs

PlanPremiumCountryUSADevice Operating System Windows 10 My Question or IssueI can't get desktop app to sync up with the web player. Each one will have different songs queued up and can play simultaneously. I prefer the desktop app but it doesn't get ...

  • Regular
  • Plan Premium Country USA Device   Operating System  Windows 10   My Question or Issue I can't get desktop app to sync up with the web player. Each one will have different son...
  • Jeremy
  • Spotify
  • 2844 Views
  • 17 replies
  • 2 likes
  • 2844 Views
  • 17 replies
  • 2 likes

Superuser Contribution Discord staus shows only when i listen on web player but not in Spotify app

PlanFree/Premium DevicePCOperating SystemWin10 My Question or IssueOk so i connected discord to my spotify account and when i listen to music on spotify app , discord doesnt show my status , but when i open spotify web player it works and discord sho...

  • Newbie
  • Plan Free/Premium   Device PC Operating System Win10   My Question or Issue Ok so i connected discord to my spotify account and when i listen to music on spotify app , discord does...
  • Vasil
  • Moderator
  • 1259 Views
  • 3 replies
  • 13 likes
  • Discord
    Spotify
    Status
  • 1259 Views
  • 3 replies
  • 13 likes