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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2038 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150267 Views

83 replies

27 likes

  • 150267 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138238 Views

294 replies

22 likes

  • 138238 Views
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11273 Views

1 replies

6 likes

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Solved!!Superuser Contribution Spotify Desktop hanging/crashing when adding tracks from Smart Shuffle to playlist

Plan: PremiumCountry: UKDevice / OS: PC, Win 11My Question or Issue: I have a large playlist (~2000 tracks); my preferred way to expand it is listening with SmartShuffle and then adding the tracks I like to the list. However, almost every time I add ...

Music Fan

Plan: Premium Country: UK Device / OS: PC, Win 11 My Question or Issue: I have a large playlist (~2000 tracks); my preferred way to expand it is listening with SmartShuffle and then adding th...

Aconite

Music Fan

1285 Views

9 replies

0 likes

  • 1285 Views
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Superuser Contribution My spotify keeps on stopping randomly

PlanFree/PremiumCountryIndonesiaDevice(Personal computer and hp laptop)Operating System(Windows 10) My Question or IssueIt's seems like I'm the only one that have this problem right now? but the thing is my spotify keeps on stopping randomly, pausing...

Newbie

Plan Free/Premium Country Indonesia Device (Personal computer and hp laptop) Operating System (Windows 10)   My Question or Issue It's seems like I'm the only one that have this proble...

Ivelina

Moderator

487 Views

1 replies

0 likes

Account
Other
Premium
  • 487 Views
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Solved!!Superuser Contribution Where is an option to sort playlist track by Date added?

I lost an option to sort by date added in my shared playlist. There are options: Title, Artist, Album or podcast, Added by, Duration, Custom order. Date added doesn't appear even if I expand the window, reset app, relog, etc.

Casual Listener

I lost an option to sort by date added in my shared playlist. There are options: Title, Artist, Album or podcast, Added by, Duration, Custom order. Date added doesn't appear even if I expand the ...

Maria

Moderator

1596 Views

11 replies

1 likes

  • 1596 Views
  • 11 replies
  • 1 likes

Solved!! Spotify opens when typing anything on a specific web page

PlanPremiumCountryUnited StatesDeviceHP Spectre x360Operating SystemWindows 10 My Question or IssueI use th.circlejourney.net to edit HTML code in live view, and recently when typing in the code source box, every keystroke attempts to open Spotify. I...

Casual Listener

  Plan Premium Country United States Device HP Spectre x360 Operating System Windows 10   My Question or Issue I use th.circlejourney.net to edit HTML code in live view, and rece...

392 Views

0 replies

0 likes

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Superuser Contribution Search and central window stop if Spotify unused for 5-10mins

PlanPremiumCountryUKDeviceAMD DesktopOperating System Windows 11 My Question or IssueWith Spotify open but not used for say 5-10mins the search bar fails (can type but no action) and central 'playing' window goes blank. Re-start needed.

Visitor

Plan Premium Country UK Device AMD Desktop Operating System   Windows 11   My Question or Issue With Spotify open but not used for say 5-10mins the search bar fails (can type but...

MartinT

Spotify Legend

253 Views

1 replies

0 likes

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Solved!!Superuser Contribution Premium account can't play any music reliably

PlanPremiumCountryCanadaDevicePC, AndroidOperating SystemWindows 10, Android 14 My Question or IssueThis is weird, when I log in with my Premium account I am unable to play any song reliably. The song will consistently skip and never get past the 00:...

Casual Listener

Plan Premium Country Canada Device PC, Android Operating System Windows 10, Android 14   My Question or Issue This is weird, when I log in with my Premium account I am unable to play a...

dirk2229

Visitor

7551 Views

3 replies

1 likes

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Superuser Contribution Sidebar starts adjusting size if selected with side mouse buttons

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI accidentally hit my mouse side button when it was over the bar you can use to adjust the sidebar, it selected it and started changing size as if I were holding down the...

Newbie

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I accidentally hit my mouse side button when it was over the bar you can use to adjust the sid...

Eni

Moderator

392 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Sorting by Duration on Windows/Mac/Linux plays in the wrong order

PlanPremiumCountrySouth AfricaDeviceMacbook Air M2, DesktopOperating SystemWindows 11, MacOS Sonoma 14.3 My Question or IssueIf the songs are ordered by length in the playlist, And shuffle is off. And you have multiple songs under the same duration. ...

Casual Listener

  Plan Premium Country South Africa Device Macbook Air M2, Desktop Operating System Windows 11, MacOS Sonoma 14.3   My Question or Issue If the songs are ordered by length in the...

shelaffs

Gig Goer

630 Views

5 replies

0 likes

"playlist"
Song Duration
Sorting Options
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Superuser Contribution Subtle cracking in audio every 3-4 seconds

I'm on a new PC and I'm getting subtle crackling audio every 3-4 seconds when I use Spotify on my PC. It happens whether I use the Windows App, or the website version. It ONLY happens with Spotify, not when playing audio through sites like YouTube or...

Casual Listener

I'm on a new PC and I'm getting subtle crackling audio every 3-4 seconds when I use Spotify on my PC. It happens whether I use the Windows App, or the website version. It ONLY happens with Spotify, n...

Eni

Moderator

376 Views

1 replies

1 likes

  • 376 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Pauses randomly

PlanPremiumCountryCanadaDevice(Desktop)Operating System(Windows 10)My Question or IssueWhen gaming my spotify app will randomly pause and then unpause a bit after or I have to alt tab and manually click the play button. However instead of pausing som...

Regular

Plan Premium Country Canada Device (Desktop) Operating System (Windows 10) My Question or Issue When gaming my spotify app will randomly pause and then unpause a bit after or I have to alt t...

Kylestupid

Visitor

3785 Views

14 replies

0 likes

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Solved!!Superuser Contribution spotify refuses to work correctly

PlanFreeCountryUkraineDevicePCOperating SystemWindows 10My Question or Issue so basically, i have done clean install of spotify, step by step using FAQ, and each time i try to install it, it says that spotify is installed.also i've seen trying to ope...

Casual Listener

Plan Free Country Ukraine Device PC Operating System Windows 10 My Question or Issue   so basically, i have done clean install of spotify, step by step using FAQ, and each time i...

brokenAcc

Casual Listener

403 Views

3 replies

0 likes

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Superuser Contribution Music volume gets lowered upon switching tabs?

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyone know why this could be happening?

Visitor

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyo...

Joan

Moderator

352 Views

1 replies

0 likes

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Superuser Contribution Spotfiy stuck in low quality no matter what i change

PlanPremiumCountryU.SDevicePcOperating SystemWindows 10 My Question or IssueI just recently went to use my Spotify for my desktop and the sound quality is very poor, the bitrate sounds high and the music sounds very sharp, when i went to check the se...

Newbie

  Plan Premium Country U.S Device Pc Operating System Windows 10   My Question or Issue I just recently went to use my Spotify for my desktop and the sound quality is very poor, ...

Eni

Moderator

486 Views

1 replies

0 likes

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Superuser Contribution Trouble shooting

PlanpremiumCountryGreeceDeviceLaptop PC Operating SystemWindows 11 My Question or IsI log in properly and the app is showing me as offline while I am not therefore I can't play music. I have already unistall and reinstall many times without any chang...

Regular

Plan premium Country Greece Device Laptop PC  Operating System Windows 11   My Question or Is I log in properly and the app is showing me as offline while I am not therefore I can...

OscarDC

Moderator

682 Views

8 replies

0 likes

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  • 8 replies
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can't find the favourites section

can't find the favourites section on android or ios or pc.

Newbie

can't find the favourites section on android or ios or pc.

Amay

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
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Solved!! There's no sounds and i cannot reinstall it

A week ago spotify stopped making sounds for me. Time's moving on and everything but there's no sound. I've tried updating drivers, using different headsets. Wanted to reinstall it but have no idea how to since there's no spotify for me in microsoft ...

Newbie

A week ago spotify stopped making sounds for me. Time's moving on and everything but there's no sound. I've tried updating drivers, using different headsets. Wanted to reinstall it but have no idea h...

kaworu_bloodpaw

Roadie

475 Views

1 replies

0 likes

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Solved!!Superuser Contribution Ampersands when adding songs to playlist are not parsed correctly

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears.https://imgur.com/a/lWvyqmT

Newbie

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears. https://...

Anna_PA

Visitor

588 Views

3 replies

0 likes

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Superuser Contribution MY search bar and home screen on spotify is not working

MY search bar and home screen on spotify is not working, it looks like it is without internet but my internet connection is great, the newest playlist and etc is just not showing

Visitor

MY search bar and home screen on spotify is not working, it looks like it is without internet but my internet connection is great, the newest playlist and etc is just not showing

Novy

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
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Superuser Contribution Spotify keeps playing songs from a different playlist

I have two Playlists in this scenario: Playlist A and Playlist B. If I start playing Playlist A, and then start playing Playlist B after, Playlist B starts playing songs from Playlist A. These playlists do not share any songs. This is happening to me...

Regular

I have two Playlists in this scenario: Playlist A and Playlist B. If I start playing Playlist A, and then start playing Playlist B after, Playlist B starts playing songs from Playlist A. These playli...

Not applicable

2328 Views

6 replies

1 likes

  • 2328 Views
  • 6 replies
  • 1 likes