Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83388 Views

40 replies

68 likes

  • 83388 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790639 Views

503 replies

64 likes

  • 790639 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22572 Views

22 replies

7 likes

  • 22572 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3017 Views

0 replies

4 likes

  • 3017 Views
  • 0 replies
  • 4 likes

Superuser Contribution Discover Weekly differs from device to device even in same network

PlanPremium (Not family) DeviceWindows Notebooks, within same Network Operating SystemBoth Windows 11 latest stable My Question or IssueThe "Discover Weekly" playlist on each Spotify instance differs albeit having at least some songs in commin. I wou...

Regular

Plan Premium (Not family)   Device Windows Notebooks, within same Network   Operating System Both Windows 11 latest stable    My Question or Issue The "Discover Weekly" ...

Vasil

Moderator

595 Views

3 replies

0 likes

  • 595 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't work with VPN, even connected through a US>US server

Add VPN support or provide a business case why VPNs are blacklisted. PlanPremiumCountryUSDevicePC - Win 10

Regular

Add VPN support or provide a business case why VPNs are blacklisted.   Plan Premium Country US Device PC - Win 10    

Yellownotmellow

Visitor

65537 Views

35 replies

5 likes

VPN
  • 65537 Views
  • 35 replies
  • 5 likes

Desktop - Double clicking "Add to liked songs" button plays the song

PlanPremiumCountryCanadaDeviceDesktop - Alienware Aurora R16Operating SystemWindows 10VersionSpotify for Windows (64 bit)1.2.45.454.gc16ec9f6 IssueDouble clicking the "Add to liked songs" / "Add to playlist" (+) button (a common operation when you wa...

Casual Listener

Plan Premium Country Canada Device Desktop - Alienware Aurora R16 Operating System Windows 10 Version Spotify for Windows (64 bit) 1.2.45.454.gc16ec9f6   Issue Double clicking t...

DA_Tactix

Regular

662 Views

2 replies

3 likes

"Bug"
"UI"
Desktop (Windows)
  • 662 Views
  • 2 replies
  • 3 likes

Superuser Contribution Search loses the current page

When you use search, and then press the back button, it goes back 2 pages instead of 1

Regular

When you use search, and then press the back button, it goes back 2 pages instead of 1

MihailY

Moderator

719 Views

1 replies

1 likes

  • 719 Views
  • 1 replies
  • 1 likes

Superuser Contribution Recommended songs resets to first selection after refreshing it and leaving page

PlanFree/PremiumCountryUKDeviceDesktop & IPhoneOperating SystemWindows & IOS My Question or IssueAfter refreshing the recommended songs list at the bottom of my playlist, the list will reset back to the initial list if I leave the page and come back ...

Visitor

Plan Free/Premium Country UK Device Desktop & IPhone Operating System Windows & IOS   My Question or Issue After refreshing the recommended songs list at the bottom of my playl...

harveyh

Visitor

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Superuser Contribution jam not working on desktop

Hello, I'm using Spotify for Windows (64-bit) 1.2.48.405.gf2c48e6f on 2 different computers.And I'm not getting the Jam feature.I bought a family plan 1 week ago and I'm a member.I have tried to do it on mobile and web as well and I get the feature o...

Newbie

Hello, I'm using Spotify for Windows (64-bit) 1.2.48.405.gf2c48e6f on 2 different computers. And I'm not getting the Jam feature. I bought a family plan 1 week ago and I'm a member. I have tried t...

Joan

Moderator

895 Views

1 replies

0 likes

  • 895 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant add songs to my playlist

when i click the pluss button on songs and it pops up the add to playlist menu my playlist that i wanna add it to dosent show up its a colab playlist but im the creator of it

Visitor

when i click the pluss button on songs and it pops up the add to playlist menu my playlist that i wanna add it to dosent show up its a colab playlist but im the creator of it

Joan

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Web Player not working in multiple browsers

Hi, I am sadly out of ideas to fix the problem on my end.I reinstalled my windows 10 pro N in december, and spotify worked for a period of time. I also installed the media pack I think. After some hiccups with other programs like sound equalizer spot...

Casual Listener

Hi, I am sadly out of ideas to fix the problem on my end. I reinstalled my windows 10 pro N in december, and spotify worked for a period of time. I also installed the media pack I think. After s...

sksks11

Visitor

17048 Views

2 replies

0 likes

  • 17048 Views
  • 2 replies
  • 0 likes

i logged in and out of my spotify on my laptop and playlists are not there

i logged out of spotify and when logging back in my playlists are no longer in my library, however they are on my library on my phone just not my laptop they both use the same acount

Visitor

i logged out of spotify and when logging back in my playlists are no longer in my library, however they are on my library on my phone just not my laptop they both use the same acount

Justus_HB

Regular

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Minimized Spotify + Hotkeys

PlanDuoCountryNetherlandsDevicePCOperating SystemWindows 8.1 My Question or Issue:Hi! I've been wondering how to enable hotkeys while Spotify is minimized? My keyboard has no next/previous/play/pause keys so I'd like to be able to use ctrl+arrow to q...

Visitor

Plan Duo Country Netherlands Device PC Operating System Windows 8.1   My Question or Issue: Hi! I've been wondering how to enable hotkeys while Spotify is minimized? My keyboard has no...

Shadow_lin

Newbie

52755 Views

15 replies

1 likes

  • 52755 Views
  • 15 replies
  • 1 likes

Superuser Contribution Bring back the option to report explicit content

Plan: FamilyCountry: USADevice: PCOperating System: Windows 10 My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when those songs aren't marked "Explicit." There used to be an option to report...

Regular

Plan: Family Country: USA Device: PC Operating System: Windows 10   My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when tho...

NachoCriez

Visitor

3756 Views

15 replies

24 likes

  • 3756 Views
  • 15 replies
  • 24 likes

How to stop a jam? I mistakenly clicked Start a Jam. The music stopped.

I lost my whole queue and Recently Played lists. I can't get anything else to work or find a way to end the Jam. I've logged out and back in. I have Premium Duo.

Visitor

I lost my whole queue and Recently Played lists. I can't get anything else to work or find a way to end the Jam. I've logged out and back in. I have Premium Duo.

maggieisme44

Visitor

27143 Views

4 replies

0 likes

  • 27143 Views
  • 4 replies
  • 0 likes

Superuser Contribution Troubleshooting creating folders Spotify Desktop (immediately disappear)

please see the videohttps://youtu.be/NfeG1R6eysA when i press de + button, the folder is created but immediately disappear PlanPremiumDevice(PC)Operating System(Windows 10) My Question or Issue

Regular

please see the video https://youtu.be/NfeG1R6eysA   when i press de + button, the folder is created but immediately disappear   Plan Premium Device (PC) Operating System (Win...

AlejaR

Moderator

559 Views

7 replies

0 likes

  • 559 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify cant play any songs at all

Operating SystemWindows 10Pro 64bit My IssueI have this problem since a few months. If i try to play any songs at all spotify sends me a message that says "Spotify can't play this right now. If you have the file on your computer you can import it.". ...

Casual Listener

Operating System Windows 10Pro 64bit   My Issue I have this problem since a few months. If i try to play any songs at all spotify sends me a message that says "Spotify can't play this right ...

PredatorV8

Newbie

976 Views

7 replies

0 likes

  • 976 Views
  • 7 replies
  • 0 likes

Superuser Contribution Stream continues while audio cuts off

Hi, I've been having this problem for a while with my desktop spotify(Windows). This problem seems to occur, both in the webapp and the desktop app. When I'm streaming a specific song the audio cuts off while it's still playing, when I'm connected to...

Newbie

Hi, I've been having this problem for a while with my desktop spotify(Windows). This problem seems to occur, both in the webapp and the desktop app. When I'm streaming a specific song the audio cuts ...

AlejaR

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify black screen

Hey all,I´m at my wits end and I really hope someone is able to help me 4 days ago my spotify app (windows) stopped working. When I power up my PC the spotify app starts but it doesnt respond to any buttons i click or starts playing music at all. If ...

Casual Listener

Hey all, I´m at my wits end and I really hope someone is able to help me 🙂   4 days ago my spotify app (windows) stopped working. When I power up my PC the spotify app starts but it doesnt r...

MateusM

Spotify Star

918 Views

5 replies

0 likes

  • 918 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cant Login to my Spotify on my Laptop. But it works on my Phone

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password because it tells me my acc is not connected and it won...

Casual Listener

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password bec...

Dohn-Joe

Casual Listener

3273 Views

4 replies

0 likes

  • 3273 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast & Shows in 'What's new' - Showing stuff as played

PlanPremiumCountryUnited KingdomDeviceHP Elite Dragonfly G2 Notebook PCOperating SystemWindows 11 My Question or IssueIn 'What's new', Podcasts and shows are showing as played or minutes listened to even though I have not started listening to.

Casual Listener

Plan Premium Country United Kingdom Device HP Elite Dragonfly G2 Notebook PC Operating System Windows 11   My Question or Issue In 'What's new', Podcasts and shows are showing as playe...

MihailY

Moderator

3558 Views

21 replies

4 likes

  • 3558 Views
  • 21 replies
  • 4 likes

Superuser Contribution PCでSpotifyとSTATIONヘッドを同時につなげるとStation headからしか音楽が流れない

iPhoneの場合SpotifyとStation headを同じアカウントで聴くとそれぞれから別の曲が流れてきます。

Newbie

iPhoneの場合SpotifyとStation head を同じアカウントで聴くとそれぞれから別の曲が流れてきます。

Joan

Moderator

1294 Views

1 replies

0 likes

  • 1294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help, Application not playing anything at all

I had no problems up until recently where Spotify for whatever reason doesn't want to play any of my music. For any song I play, it says Spotify can't play it right now and to import the file. I've tried playing MP3s from local files as well, only fo...

Casual Listener

I had no problems up until recently where Spotify for whatever reason doesn't want to play any of my music. For any song I play, it says Spotify can't play it right now and to import the file. I've t...

Not applicable

1030 Views

4 replies

0 likes

Windows
  • 1030 Views
  • 4 replies
  • 0 likes