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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

915 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142800 Views

83 replies

27 likes

  • 142800 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127293 Views

294 replies

22 likes

  • 127293 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10739 Views

1 replies

6 likes

  • 10739 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Troubleshooting] App keeps crashing till this morning - W11

PlanPremium DeviceDesktop-PC Operating SystemWindows 11 My Question or IssueHello.Yesterday the Spotify Desktop App worked fine. Since I started the computer this morning the app keeps crashing. First it crashed directly at startupRestarting did not ...

Newbie

Plan Premium   Device Desktop-PC   Operating System Windows 11   My Question or Issue Hello. Yesterday the Spotify Desktop App worked fine. Since I started the computer this...

Not applicable

855 Views

2 replies

2 likes

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High ram usage

Why spotify app uses 700-800 MB of ram ? Is that ok? If thats ok may be I should buy a separate computer just for spotify so I can work comfortably

Visitor

Why spotify app uses 700-800 MB of ram ? Is that ok? If thats ok may be I should buy a separate computer just for spotify so I can work comfortably

RockerRoller

Newbie

5901 Views

2 replies

3 likes

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Solved!!Superuser Contribution Can't remove songs from "Made for You" playlists.

PlanPremiumCountryAustraliaDeviceDell Laptop with Desktop AppOperating SystemWindows 11 My Question or IssueSpotify sometimes makes playlists for me based off my tastes (e.g. Rock Mix, Daily Mix etc.). However lately my room mate has been using my Sp...

Newbie

  Plan Premium Country Australia Device Dell Laptop with Desktop App Operating System Windows 11   My Question or Issue Spotify sometimes makes playlists for me based off my tast...

Vasil

Moderator

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
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Solved!!Superuser Contribution Social settings are not visible

PlanFreeCountryUnited Arab EmiratesDeviceDell InspironOperating SystemWindows 11 My Question or IssueMy social settings are not visible. Does anyone know how I can enable it? I only have two settings that are visible (Language and Display). Someone p...

Casual Listener

Plan Free Country United Arab Emirates Device Dell Inspiron Operating System Windows 11   My Question or Issue My social settings are not visible. Does anyone know how I can enable it?...

MihailY

Moderator

1399 Views

4 replies

0 likes

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Superuser Contribution Will not play songs in premade playlists

PlanPremiumCountryUSADevice(Desktop computer/Android Smartphone)Operating System(Windows 10, Android Oreo Or Current Version) My Question or IssueWhen I hit play on a premade playlist not all the songs in the playlist will play and some songs that ar...

Regular

Plan Premium Country USA Device (Desktop computer/Android Smartphone) Operating System (Windows 10, Android Oreo Or Current Version)   My Question or Issue When I hit play on a pr...

Ivelina

Moderator

709 Views

8 replies

0 likes

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Superuser Contribution Too many ads

I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think more then five. That is an unreasonable amount of ads...

Regular

I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think mo...

Maziqim

Visitor

21801 Views

15 replies

30 likes

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  • 30 likes

Superuser Contribution While using the DJ the song lyrics gets out of sync on Windows app, android app and android tv app

PlanPremiumCountryArgentinaDeviceRyzen 7 3800x with gtx 1080ti 32gb ramsXiaomi Tv mibox 1st genRealme Gt 2 ProOperating SystemWindows 10Android tv 9Android 14My Question or IssueWhile using the AI DJ the song lyrics gets out of sync on after a song c...

Casual Listener

Plan Premium Country Argentina Device Ryzen 7 3800x with gtx 1080ti 32gb rams Xiaomi Tv mibox 1st gen Realme Gt 2 Pro Operating System Windows 10 Android tv 9 Android 14 My Question or Is...

MihailY

Moderator

255 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Premium account can't play any music reliably

PlanPremiumCountryCanadaDevicePC, AndroidOperating SystemWindows 10, Android 14 My Question or IssueThis is weird, when I log in with my Premium account I am unable to play any song reliably. The song will consistently skip and never get past the 00:...

Casual Listener

Plan Premium Country Canada Device PC, Android Operating System Windows 10, Android 14   My Question or Issue This is weird, when I log in with my Premium account I am unable to play a...

dirk2229

Visitor

7394 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution Custom window border leaves little room for dragging the application window

PlanPremiumCountryGermanyDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueThis is more of a bug report than a question, but I found no dedicated place to report bugs. If the spotify windows application is not maximized, the new UI ...

Casual Listener

Plan Premium Country Germany Device Windows Desktop Operating System Windows 10   My Question or Issue This is more of a bug report than a question, but I found no dedicated place to r...

Vasil

Moderator

437 Views

1 replies

0 likes

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Superuser Contribution How do I change the full screen photo?

In PC full screen mode the artist photo appears and not the album or song photo in the middle like before. In my opinion, the albums or song photo is better and I wanted to know if it can change it.

Casual Listener

In PC full screen mode the artist photo appears and not the album or song photo in the middle like before. In my opinion, the albums or song photo is better and I wanted to know if it can change it.

Yousef226

Visitor

2538 Views

3 replies

0 likes

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Superuser Contribution [Desktop][Search] Search History

One of the nice features of both the desktop app as well as the mobile app, was the ability to see recent search history. Especially the extended search history that was visible on the desktop app. This was very useful for recalling the name of an ar...

Visitor

One of the nice features of both the desktop app as well as the mobile app, was the ability to see recent search history. Especially the extended search history that was visible on the desktop app. T...

Paha_Agentti

Roadie

689 Views

2 replies

3 likes

Desktop
Search
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What's New on Windows Desktop Showing New Episodes as Played

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 My Question or IssueFor about a week now whenever I click on "What's New" all episodes are automatically marked as played for all but 1 podcast. I have attempted restarting my machine an...

Casual Listener

Plan Premium Country USA Device Desktop PC Operating System Windows 11   My Question or Issue For about a week now whenever I click on "What's New" all episodes are automatically marke...

dadgenes

Casual Listener

352 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Still stuck on black screen

I have posted about this already twice, and beyond the tangled web of irrelevant posts and comments it's starting to get a little annoying that asking for help in fixing this issue is becoming a total labyrinth.My Spotify is still stuck on a black sc...

Casual Listener

I have posted about this already twice, and beyond the tangled web of irrelevant posts and comments it's starting to get a little annoying that asking for help in fixing this issue is becoming a tota...

peodepitte

Gig Goer

441 Views

2 replies

0 likes

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[Desktop] Bring back the old behavior when clicking the player thumbnail

Annoyed at how Spotify removed the old behavior when you click the thumbnail from the player. It used to be that when you click the thumbnail from the player, it would navigate to the playlist and would automtically focus on the current song. What is...

Regular

Annoyed at how Spotify removed the old behavior when you click the thumbnail from the player.    It used to be that when you click the thumbnail from the player, it would navigate to the ...

hugaluga

Casual Listener

591 Views

3 replies

1 likes

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Superuser Contribution there is no crossfade feature on my laptop

on my phone i can go into playback settings and adjust crossfade and automix. when on my laptop, these features do not show up atall and i eed to use spotify on my laptop during zoom.

Visitor

on my phone i can go into playback settings and adjust crossfade and automix. when on my laptop, these features do not show up atall and i eed to use spotify on my laptop during zoom.

Maria

Moderator

447 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Cannot play album on repeat

PlanPremiumCountry DeviceWindows 10 desktop app, from the storeOperating SystemWindows 10, fully updated My Question or IssueI often listen to albums, and often when I do, I want the album to play on repeat. However, some time ago the album repeat fu...

Casual Listener

Plan Premium Country   Device Windows 10 desktop app, from the store Operating System Windows 10, fully updated   My Question or Issue I often listen to albums, and often when I d...

MihailY

Moderator

10648 Views

3 replies

1 likes

  • 10648 Views
  • 3 replies
  • 1 likes

Superuser Contribution Desktop stealing control of sound from all devices

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 7a, Desktop, LaptopOperating SystemAndroid OS 13, Windows 10, Windows 11 My Question or IssueAny time I listen to music on my desktop at home via the app, the following day when I drive to work and tr...

Casual Listener

Plan Premium Country United States Device Google Pixel 7a, Desktop, Laptop Operating System Android OS 13, Windows 10, Windows 11   My Question or Issue Any time I listen to music on m...

Becaustic

Visitor

1177 Views

8 replies

1 likes

  • 1177 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Videos Play on Mobile App But Not On Desktop App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Duuude3

Casual Listener

6001 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Music pausing after 20-35 seconds each time after pressing play

PlanPremium Device(PC and iPhone 12)Operating System(Windows 11, iOS 15) My Question or IssueEvery time I press play on a song whether it's a single song, playlist, or artist song it pauses after 20-35 seconds. I've tried restarting the app, restarti...

Regular

Plan Premium   Device (PC and iPhone 12) Operating System (Windows 11, iOS 15)   My Question or Issue Every time I press play on a song whether it's a single song, playlist, or art...

Lawjik4Dayz

Visitor

35064 Views

17 replies

0 likes

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problems play songs with web player

9 songs out of 10 gets the following message, "Spotify can't play this right now". Works fine when I play on mobile with app. Same wireless network

Visitor

9 songs out of 10 gets the following message, "Spotify can't play this right now". Works fine when I play on mobile with app. Same wireless network

ᵴᴛᴇᴠᴇ

Music Fan

940 Views

3 replies

1 likes

  • 940 Views
  • 3 replies
  • 1 likes