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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134285 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134285 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50909 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50909 Views
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  • 32 likes

Superuser Contribution Can't play certain podcasts episodes with video after update

Hello,I foolishly updated Spotify on Windows 10 and now can't listen to some of my favorite podcasts that have videos. Every time I try to play any episodes in Bret Weinstein DarkHourse I am getting to following message:Hmm... we can't seem to play t...

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  • Casual Listener
  • Hello, I foolishly updated Spotify on Windows 10 and now can't listen to some of my favorite podcasts that have videos. Every time I try to play any episodes in Bret Weinstein DarkHourse I am gettin...
  • MafeG
  • Moderator
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issue with cover art changing to something I don't want for local files

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to something that I didn't choose if it's by a certain artist (in this case...

megadude1234_0-1642556715262.png megadude1234_1-1642556787503.png megadude1234_2-1642556804209.png megadude1234_3-1642556830261.png
  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue Hey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to ...
  • Jeremy
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • Bug Windows
    Help Spotify!
    local files
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Freezing (PC)

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueLately, Spotify has been freezing in a weird way. Just after starting up the software for the first time since turning on my PC, Spotify will freeze. However, I am stil...

  • Visitor
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Lately, Spotify has been freezing in a weird way. Just after starting up the software for th...
  • Yordan
  • Moderator
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

  • Casual Listener
  • Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Window...
  • miscellaneous_9
  • Newbie
  • 553 Views
  • 8 replies
  • 2 likes
  • Desktop
    Other
  • 553 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Multiple Devices

PlanPremium DuoCountryUSADeviceWindows, Amazon Echo, iOS devicesOperating SystemSee above My Question or IssueHow can I listen to two devices at the same time. I want to listen to Spotify at work, but my wife may want to listen to Spotify on the Echo...

  • Casual Listener
  • Plan Premium Duo Country USA Device Windows, Amazon Echo, iOS devices Operating System See above   My Question or Issue How can I listen to two devices at the same time. I want to list...
  • MafeG
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • 160 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa and Spotify connect issues

PlanFreeCountryUSA DevicePC and Echo 3rd genOperating SystemWindows 10 and Alexa Attached is a photo of my spotify connect devices. Is there any reason why they might be unavailable to control?Edit: I've just switched to a different Spotify account a...

  • Casual Listener
  • Plan Free Country USA   Device PC and Echo 3rd gen Operating System Windows 10 and Alexa   Attached is a photo of my spotify connect devices. Is there any reason why they might be...
  • MafeG
  • Moderator
  • 175 Views
  • 3 replies
  • 0 likes
  • 175 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hissing on SONGS

Premium User - Win11USA Why is it suddenly I'm getting a terrible hissing sound on songs! I.E. - A Horse With No Name - America, Black Dog - Led Zeppelin Year of The Cat - Al Stewart This is very annoying since I like to stream music. If this continu...

  • Roadie
  • Premium User - Win11 USA   Why is it suddenly I'm getting a terrible hissing sound on songs!   I.E. - A Horse With No Name - America,   Black Dog - Led Zeppelin   ...
  • Eni
  • Moderator
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different album and album cover in playing now (bottom left) and playlist

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10My Question or IssueSometimes when playing songs from a playlist the actual song playing is the same song, but from a different album. Also showing album cover for another album.Why is this ha...

  • Roadie
  • Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue Sometimes when playing songs from a playlist the actual song playing is the same song, but from a diffe...
  • Mario
  • Spotify Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

The desktop app should have the same podcast feed as mobile

PlanPremiumOperating SystemWindows 10 My Question or IssueFinding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (android) would be great and make finding podcast episodes much easier on ...

  • Newbie
  • Plan Premium Operating System Windows 10   My Question or Issue Finding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (andro...
  • ray2pu
  • Newbie
  • 838 Views
  • 3 replies
  • 29 likes
  • Desktop
    feature request
    podcast
  • 838 Views
  • 3 replies
  • 29 likes

Superuser Contribution All songs grayed out while online, but playlists can still be played

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've been having this problem since yesterday, for some reason on desktop specifically (not on mobile) every single individual song is grayed out, but when I click ...

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've been having this problem since yesterday, for some reason on desktop specifically (...
  • Jeremy
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xbox Game Bar Spotify Glitch

PlanFreeDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have enjoyed using Xbox game bar Spotify feature. It has been good to use except one issue. The playlists on my recently played are things I haven't listened to recently. I have ...

  • Music Fan
  • Plan Free Device Custom PC Operating System Windows 10   My Question or Issue I have enjoyed using Xbox game bar Spotify feature. It has been good to use except one issue. The playlists ...
  • Jakeythewolf5
  • Newbie
  • 1653 Views
  • 13 replies
  • 0 likes
  • 1653 Views
  • 13 replies
  • 0 likes

Superuser Contribution [Desktop] Changing the Music volume INGAME

Sometimes you need to hear staps of the enemy ingame... but dont like to altways pause your musik. The should be the possibility to change the SPOTIFY VOLUMEN with a Hotkey. But only the volumen of spotify.

  • Visitor
  • Sometimes you need to hear staps of the enemy ingame... but dont like to altways pause your musik.  The should be the possibility to change the SPOTIFY VOLUMEN with a Hotkey. But only the vo...
  • Novy
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 109 Views
  • 1 replies
  • 0 likes

Minimize restore animations Windows 10

Plan PremiumCountry USADevice PCOperating System Windows 10 Pro 1809 My Question or Issue I have searched and search and found only ONE bite at this issue and though it may seem trivial at most, I think in terms of consistency and flow it would be ni...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10 Pro 1809   My Question or Issue   I have searched and search and found only ONE bite at this issue and though...
  • BramboXO
  • Newbie
  • 1437 Views
  • 9 replies
  • 12 likes
  • Animations
    minimizing
    Windows 10
  • 1437 Views
  • 9 replies
  • 12 likes

Superuser Contribution Something Went Wrong PC Windows 10

its been months since this happening, i tried everything in the community suggested but nothing works but only on this Device i can't actually login both in app and websites, but when i tried using different device, i can listen to spotify like usual...

  • Regular
  • its been months since this happening, i tried everything in the community suggested but nothing works but only on this Device i can't actually login both in app and websites, but when i tried using d...
  • MafeG
  • Moderator
  • 851 Views
  • 13 replies
  • 0 likes
  • 851 Views
  • 13 replies
  • 0 likes

Superuser Contribution Sharing

PlanPremiumCountryUSA DeviceDell 15-7000 series (7586)Operating SystemWindows 11 Pro My Question or IssueWhy can't I share to social media apps such as Facebook directly through the share option in the hamburger menu like on my Android app?

  • Music Fan
  • Plan Premium Country USA   Device Dell 15-7000 series (7586) Operating System Windows 11 Pro   My Question or Issue Why can't I share to social media apps such as Facebook direct...
  • Dell_Ray
  • Music Fan
  • 140 Views
  • 3 replies
  • 0 likes
  • 140 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted playlists

I couldn't figure out how to update this issue, so I created this one. I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actually play. Is there a way to recover/save them from the TV...

  • Music Fan
  • I couldn't figure out how to update this issue, so I created this one.  I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actua...
  • Eni
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change playlist cover, rename my playlists, edit my playlists, or see my friends tab.

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI can't change my playlist cover, rename the playlists, edit them, or see my friends tab. I've tried uninstalling and reinstalling the app multiple times, and even trying t...

  • Visitor
  • Plan Premium Country United States Operating System Windows 10   My Question or Issue I can't change my playlist cover, rename the playlists, edit them, or see my friends tab. I've tried...
  • Eni
  • Moderator
  • 522 Views
  • 5 replies
  • 0 likes
  • 522 Views
  • 5 replies
  • 0 likes

Superuser Contribution I just wanna listen to music..

PlanPremiumCountrySWE Device(Samsung Galaxy, PC, RPI)Operating Systemwin10/ubuntu/android/debian/etc My Question or IssueThe UI is annoyingly childish, ugly and ineffective.Is there anyway you can mod/hack spotify to your liking?Spotify Clones? Anyth...

  • Newbie
  • Plan Premium Country SWE   Device (Samsung Galaxy, PC, RPI) Operating System win10/ubuntu/android/debian/etc   My Question or Issue The UI is annoyingly childish, ugly and ineffe...
  • Kiril
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify kann diesen song nicht abspielen . Wenn sich die Datei auf deinem Computer befindet , kannst

du sie importieren . Ich weiß einfach nicht was ich machen soll , ich kann einfache keine songs hören .Wenn ich auf play drücke kommt immer wieder die gleiche nachricht"spotify kann diesen song nicht abspielen . Wenn sich die Datei auf deinem Compute...

  • Casual Listener
  • du sie importieren .   Ich weiß einfach nicht was ich machen soll , ich kann einfache keine songs hören . Wenn ich auf play drücke kommt immer wieder die gleiche nachricht "spotify kann dies...
  • LeaKathinka
  • Newbie
  • 22759 Views
  • 23 replies
  • 2 likes
  • 22759 Views
  • 23 replies
  • 2 likes

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