Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80677 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
773150 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
17233 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
the error code reads "service temporarily unavailable please try again later" this code has been a problem for months. I have uninstalled the app and reinstalled it. I can pull up my account online but I cannot login on the app on my computer.
the error code reads "service temporarily unavailable please try again later" this code has been a problem for months. I have uninstalled the app and reinstalled it. I can pull up my account online b...
Moderator
240 Views
1 replies
0 likes
No entra bien a mi perfil de sporify por la app
No entra bien a mi perfil de sporify por la app
Spotify Star
223 Views
1 replies
1 likes
Hi,I'm using PC desktop Spotify version 1.1.1.348.g9064793a.I was investigating the issue related to constant high CPU usage and memory leak of Spotify app, and accidentally has noticed the strange thing:If you try to monitor the Spotify process via ...
Hi, I'm using PC desktop Spotify version 1.1.1.348.g9064793a. I was investigating the issue related to constant high CPU usage and memory leak of Spotify app, and accidentally has noticed the stran...
Casual Listener
2917 Views
8 replies
1 likes
PlanPremiumCountryNODevicePCOperating SystemWindows 10 My Question or IssueNoticed that a process named spotify.exe was scanning all my file including the NTFS Master file table (MFT). Stopped when i uninstalled Spotify app from windows 10. Why are t...
Plan Premium Country NO Device PC Operating System Windows 10 My Question or Issue Noticed that a process named spotify.exe was scanning all my file including the NTFS Master file ta...
Casual Listener
763 Views
2 replies
1 likes
My lyrics position used to be at the bottom but after updating Spotify, the position shifted to the "now playing" section. I want to change it back to the previous position as that's what I'm used to when listening on my laptop. Is there a way to cha...
My lyrics position used to be at the bottom but after updating Spotify, the position shifted to the "now playing" section. I want to change it back to the previous position as that's what I'm used ...
Moderator
829 Views
3 replies
0 likes
PlanFreeCountryAustraliaDeviceHP ProBook 430 G8 Notebook PCOperating SystemWindows 11 My Question or IssueFor no reason, Spotify will pause my song after about half a second every time I unpause it. The only temporary fix to this is to quit the app a...
Plan Free Country Australia Device HP ProBook 430 G8 Notebook PC Operating System Windows 11 My Question or Issue For no reason, Spotify will pause my song after about half a second ...
Moderator
8776 Views
3 replies
0 likes
Today my Spotify stopped working, I couldn't open it and it brought up an error saying it isn't responding. I thought I would uninstall and then reinstall, I did, then clicked the shortcut and nothing, 5 mins later the error came up again. I literall...
Today my Spotify stopped working, I couldn't open it and it brought up an error saying it isn't responding. I thought I would uninstall and then reinstall, I did, then clicked the shortcut and nothin...
Spotify Star
472 Views
1 replies
1 likes
PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 11 My Question or IssueSpotify will not work on my desktop, but worked perfectly fine last Thursday, been trying to figure it out all week. I have un-installed and reinstalled spotify at lea...
Plan Premium Country US Device Desktop PC Operating System Windows 11 My Question or Issue Spotify will not work on my desktop, but worked perfectly fine last Thursday, been trying t...
Moderator
320 Views
1 replies
0 likes
a los 5 segundos de la reproducion de una cancion automaticamente se para y no se escucha nada ,cambias de cancion y lo mismo 5 segundos y se va la voz
a los 5 segundos de la reproducion de una cancion automaticamente se para y no se escucha nada ,cambias de cancion y lo mismo 5 segundos y se va la voz
Spotify Star
311 Views
1 replies
0 likes
PlanPremiumCountryAustralia DevicePCOperating SystemWindows 8 My Spotify app on home PC stated it was not connected to the internet. I therefore uninstalled and reinstalled but now recive the attached error when logging in (Service is unavailable, pl...
Plan Premium Country Australia Device PC Operating System Windows 8 My Spotify app on home PC stated it was not connected to the internet. I therefore uninstalled and reins...
Visitor
41585 Views
9 replies
0 likes
PlanPremiumCountrySwitzerlandDevicePCOperating SystemWin 10 My Question or Issuefor a few weeks now, all my songs are greyed out on the windows app on my main PC.The webplayer is working fine on the same machine, mobile version is working as well and...
Plan Premium Country Switzerland Device PC Operating System Win 10 My Question or Issue for a few weeks now, all my songs are greyed out on the windows app on my main PC. The webpla...
Casual Listener
18452 Views
16 replies
2 likes
PlanFree/PremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows app.My Question or IssueIs there a way to move playback backwards or forwards by 10 or 20 seconds?
Plan Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows app. My Question or Iss...
Spotify Star
2167 Views
5 replies
0 likes
I tried contacting support on this, so far to no avail. The Spotify web player won't play because it says it's playing in another tab, when I have no other tabs with spotify open. I've tried logging out of everywhere, and trying to switch where it's ...
I tried contacting support on this, so far to no avail. The Spotify web player won't play because it says it's playing in another tab, when I have no other tabs with spotify open. I've tried logging ...
Visitor
2614 Views
5 replies
0 likes
PlanFreeCountryCanadaDeviceWindows 64-bit, x64Operating SystemWindows 11 My Question or IssueWhenever I open an album from the Friends tab, that album will automatically be played after around 30 seconds, even I left the album without playing/liking ...
Plan Free Country Canada Device Windows 64-bit, x64 Operating System Windows 11 My Question or Issue Whenever I open an album from the Friends tab, that album will automatically be p...
Moderator
238 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAlbum art and artist pictures often (50-75% of the time) just don't load and the default placeholder is shown. I have done the full clean reinstall process several times. Thi...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Album art and artist pictures often (50-75% of the time) just don't load and the default placehold...
Moderator
485 Views
1 replies
1 likes
How do I listen to my book on my computer? I can listen to it on my phone. When I try to listen on the computer, it wants me to buy the book. I'm using Windows 10
How do I listen to my book on my computer? I can listen to it on my phone. When I try to listen on the computer, it wants me to buy the book. I'm using Windows 10
235 Views
0 replies
0 likes
Hi all, Since this morning, on the windows desktop app, I can't hear anymore voice track for almost each music.I only hear the instrumental track and chorus track.It seems that's the main voice track has a very low sound. Is there a way to correct th...
Hi all, Since this morning, on the windows desktop app, I can't hear anymore voice track for almost each music. I only hear the instrumental track and chorus track. It seems that's the mai...
Visitor
21866 Views
10 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Using latest spotify downloaded off of the website. Spotify takes around 10 seconds, sometimes considerably longer, to respond to things like pausing or changing song. Navigating the menus also s...
Plan Premium Country UK Device PC Operating System Windows 10 Using latest spotify downloaded off of the website. Spotify takes around 10 seconds, sometimes considerably long...
Visitor
7383 Views
24 replies
3 likes
PlanFreeCountryUSA DeviceXBOX ONEOperating SystemXBOX ONE My Issuecannot create playlist I got to my library there is no such option this is really stupid. I also noticed there is a discography option to look in an artist but, even if I were able to ...
Plan Free Country USA Device XBOX ONE Operating System XBOX ONE My Issue cannot create playlist I got to my library there is no such option this is really stupid. I a...
Visitor
1341 Views
2 replies
0 likes
Has anyone found out a workaround to play audio on a PC and Google Home device at the same time? Would love to utilize my PC speakers as a home device.
Has anyone found out a workaround to play audio on a PC and Google Home device at the same time? Would love to utilize my PC speakers as a home device.
Newbie
544 Views
2 replies
0 likes
