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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2418 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155141 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148993 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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Solved!!Superuser Contribution Window draging breaks when window is too small

Operating SystemWindows 11 My Question or IssueSee attached video. When making the Spotify window small enough to collapse the search widget, it still blocks any mouse dragging. As a consequence you cannot drag the window of the application itself.

Casual Listener

Operating System Windows 11   My Question or Issue See attached video. When making the Spotify window small enough to collapse the search widget, it still blocks any mouse dragging. As a con...

Vasil

Moderator

565 Views

3 replies

0 likes

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Superuser Contribution Spotify homepage and search not loading when connected to multiple displays

Basically just the title. I am using my work laptop to listen to music on spotify and am experiencing an issue where if my laptop is connected to multiple displays (using a docking station), the homepage, search, "What's New" and friends listening is...

Visitor

Basically just the title. I am using my work laptop to listen to music on spotify and am experiencing an issue where if my laptop is connected to multiple displays (using a docking station), the home...

Maria

Moderator

1125 Views

1 replies

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Superuser Contribution Spotify keeps resuming playback on its own

For about a month now, my Spotify account has been randomly playing on its own after I press pause. The most common occurrence is when I pause right after the song changes, and it will start playing the next song a second later. In other instances, I...

Casual Listener

For about a month now, my Spotify account has been randomly playing on its own after I press pause. The most common occurrence is when I pause right after the song changes, and it will start playing ...

Eni

Moderator

1742 Views

5 replies

0 likes

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Superuser Contribution How do I play a cd (And nothing else)

PlanPremium My Question or IssueHow do I play a cd from an artist? I click the artist and then show albums and then I can see all the albums from the artist. So far so good.The obvious way to play an album is then to just click the play icon which co...

Music Fan

Plan Premium   My Question or Issue How do I play a cd from an artist?   I click the artist and then show albums and then I can see all the albums from the artist. So far so good. ...

Vasil

Moderator

704 Views

3 replies

0 likes

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no sound on my computer

PlanPremiumCountryPolandDeviceLaptop DellOperating SystemWindows 10 My Question or IssueThere is no sound on Spotify on my computer. Everything is fine when I use my phone. The volume level is ok in my computer and in the app as well. The speakers ar...

Visitor

Plan Premium Country Poland Device Laptop Dell Operating System Windows 10   My Question or Issue There is no sound on Spotify on my computer. Everything is fine when I use my phone. T...

osornios

Spotify Star

296 Views

1 replies

0 likes

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Superuser Contribution Issue with Action Centre Music Display not updating with Windows 11

When I play music on my computer, the Action Centre in Windows is supposed to display a small add-on that allows you to view what's currently playing and control playback, such as pausing, skipping to the previous track or the beginning of the track,...

Newbie

When I play music on my computer, the Action Centre in Windows is supposed to display a small add-on that allows you to view what's currently playing and control playback, such as pausing, skipping t...

PG69YT

Visitor

1148 Views

2 replies

2 likes

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Superuser Contribution Re: Certain ads stop playlist and won't continue

Three years later and this still happens. I had a paid account for awhile and am now back to the free account and some ads will not forward back to a playlist or album.

Visitor

Three years later and this still happens. I had a paid account for awhile and am now back to the free account and some ads will not forward back to a playlist or album. 

MartinT

Spotify Legend

242 Views

1 replies

0 likes

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Superuser Contribution [Desktop] Liked Songs genre filter breaks new right sidebar queue

Operating SystemWindows 11 My Question or IssueI tried using the new genre filters and noticed many duplicate songs being played. There seems to be a bug with the new update that causes the right sidebar queue to stop updating, and the queue to conta...

Regular

Operating System Windows 11   My Question or Issue I tried using the new genre filters and noticed many duplicate songs being played.   There seems to be a bug with the new update th...

Eni

Moderator

413 Views

1 replies

0 likes

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Getting in-app concert recommendations despite having tailored ads turned off.

PlanPremiumCountryUSDeviceAndroid Phone My Question or IssueGetting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn this off. I have seen the options about "click learn more and opt out". That is...

Casual Listener

Plan Premium Country US Device Android Phone     My Question or Issue Getting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn...

gB3organ

Gig Goer

349 Views

1 replies

2 likes

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Superuser Contribution Volume mixer bugs

When you go to the volume mixer, Spotify (only the Microsoft Store version) has a weird white background which looks off. Sometimes it also shows 2 Spotify apps, while there is only one running.

Newbie

When you go to the volume mixer, Spotify (only the Microsoft Store version) has a weird white background which looks off. Sometimes it also shows 2 Spotify apps, while there is only one running.

Novy

Moderator

309 Views

1 replies

0 likes

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Superuser Contribution Spotify Desktop App and my phone application aren't connecting

I believe this is an issue with my Desktop application. When I login into the web browser it connects to my phone application. However, whenever I login to my desktop app it isn't linked to my phone application. I've tried speaking to the live chat b...

Newbie

I believe this is an issue with my Desktop application. When I login into the web browser it connects to my phone application. However, whenever I login to my desktop app it isn't linked to my phone ...

Novy

Moderator

265 Views

1 replies

0 likes

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Superuser Contribution Cant buy prem for students

Every time when i try to open a payment to students prem its said just 404 error

Visitor

Every time when i try to open a payment to students prem its said just 404 error

Eni

Moderator

260 Views

1 replies

0 likes

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Superuser Contribution spotify plays blocked artist.

I blocked an artist from my mobile device but while listening to music on my pc spotify still played that artist.

Visitor

I blocked an artist from my mobile device but while listening to music on my pc spotify still played that artist.

Visitor7

Casual Listener

986 Views

4 replies

2 likes

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Desktop App Not Playing

PlanpremuimCountryukDevicePCOperating SystemWin10 Spotify for Windows (64 bit)1.2.33.1039.g8ddb5918 My Question or IssueSpotify cannot play any tunes through desktop app. Reinstalled, tried the install through Microsoft Store and tried without VPN. I...

Regular

Plan premuim Country uk Device PC Operating System Win10   Spotify for Windows (64 bit) 1.2.33.1039.g8ddb5918   My Question or Issue Spotify cannot play any tunes through deskt...

Mannie3

Regular

461 Views

1 replies

0 likes

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Superuser Contribution My music changes itself without me touching anything, why ?

Hi,When listening with webplayer, my music sometimes changes itself without me touching anythinf in the app, putting something totaly random. What can i do to stop it ?Thanks for your help.

Visitor

Hi, When listening with webplayer, my music sometimes changes itself without me touching anythinf in the app, putting something totaly random. What can i do to stop it ? Thanks for your help.

Novy

Moderator

525 Views

1 replies

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Solved!!Superuser Contribution Can't add whole album to Liked Songs on Windows

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't bring it up. Relatedly, on Windows the context men...

Regular

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't...

Eni

Moderator

436 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

Spotify is bringing Jam to the desktop app! 🥳 🖥️ 💻 Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in ...

liliabern

Casual Listener

155141 Views

83 replies

27 likes

  • 155141 Views
  • 83 replies
  • 27 likes

Superuser Contribution Romanian lowercase letter „ț” is displayed with a cedilla instead of a comma

PlanPremiumCountryRomaniaDeviceDesktop PCOperating SystemWindows 11My Question or IssueOn the desktop version of Spotify, the lowercase „ț” has a cedilla instead of a comma. This is only for the lowercase letter, as uppercase „Ț” is displayed correct...

Casual Listener

  Plan Premium Country Romania Device Desktop PC Operating System Windows 11 My Question or Issue On the desktop version of Spotify, the lowercase „ț” has a cedilla instead of a comma....

Verday

Casual Listener

383 Views

2 replies

0 likes

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I can't play a specific song

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to see if Spotify may starts in the middle, nope. Refres...

Roadie

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to se...

Amay

Spotify Star

1295 Views

1 replies

0 likes

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Superuser Contribution [Desktop Win 11] Spotify keeps crashing after startup

PlanPremiumCountryGreece DeviceIntel Alder LakeOperating SystemWindows 11 Pro My Question or IssueSpotify keeps crashing after ~10-20 seconds after login - i.e. open app , wait, app crashes with no error message.Have already contacted support and use...

Gig Goer

Plan Premium Country Greece   Device Intel Alder Lake Operating System Windows 11 Pro   My Question or Issue Spotify keeps crashing after ~10-20 seconds after login - i.e. open a...

constantines

Gig Goer

14878 Views

63 replies

0 likes

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