Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83752 Views

40 replies

68 likes

  • 83752 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

794254 Views

503 replies

64 likes

  • 794254 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23581 Views

25 replies

7 likes

  • 23581 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3049 Views

0 replies

4 likes

  • 3049 Views
  • 0 replies
  • 4 likes

Problem with Bluetooth On PC

PlanFreeCountryCzech RepublicDevicePcOperating SystemWindows 10 My Question or IssueHi guys, I have a problem with spotify on pc. I once connected a bluetooth speaker to my pc and fine then I disconnected it and wanted to listen to music normally but...

Casual Listener

Plan Free Country Czech Republic Device Pc Operating System Windows 10   My Question or Issue Hi guys, I have a problem with spotify on pc. I once connected a bluetooth speaker to my p...

PetrVelky

Casual Listener

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Chrome mini player not resizing properly

PlanPremiumCountryCanadaDeviceGoogle Chrome browserOperating SystemWindows 11 My Question or IssueI use spotify exclusively via the web player during work (9-5 m-f), as the sound is louder through chrome. I use the mini player for the convenience and...

Casual Listener

Plan Premium Country Canada Device Google Chrome browser Operating System Windows 11   My Question or Issue I use spotify exclusively via the web player during work (9-5 m-f), as the s...

jessowo

Casual Listener

964 Views

2 replies

0 likes

  • 964 Views
  • 2 replies
  • 0 likes

message keeps saying can't play this song right now

I go to play my songs as an artist and others start playingand the message says on bottom when I try to play mineis cant play this song right now

Visitor

I go to play my songs as an artist and others start playing and the message says on bottom when I try to play mine is cant play this song right now

ribezaz

Spotify Star

1954 Views

1 replies

1 likes

  • 1954 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Zoom settings not saving.

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the library and now playing tab every time I open the a...

Casual Listener

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the ...

StarryEyedDoggy

Newbie

2323 Views

4 replies

2 likes

  • 2323 Views
  • 4 replies
  • 2 likes

Can't Start Spotify App on Windows 10

I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\System32\daxexec.dll" Any help would be appreciate.

Regular

I get the following when I try to start the Spotify App on Windows 10 PC.   "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\S...

tebok

Visitor

7416 Views

6 replies

1 likes

  • 7416 Views
  • 6 replies
  • 1 likes

Superuser Contribution [desktop] desktop app defaults to web login

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueI have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since the app requires website login and I am unable to access this, is there...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue I have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since...

Not applicable

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify always skips one specific song

PlanFreeCountryUSADeviceBoth laptop and desktop PCOperating SystemWindows 11 and Windows 10 (respectively) My Question or IssueEvery time I try to listen to the Danger Days album from start to finish, "Jet-Star and the Kobra Kid / Traffic Report" ALW...

Casual Listener

Plan Free Country USA Device Both laptop and desktop PC Operating System Windows 11 and Windows 10 (respectively)   My Question or Issue Every time I try to listen to the Danger Days a...

Dessi

Moderator

1020 Views

3 replies

0 likes

  • 1020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hissing/static when listening.

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones and the hissing/static is definitely from the spotif...

Regular

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones a...

R41N

Newbie

6817 Views

9 replies

0 likes

  • 6817 Views
  • 9 replies
  • 0 likes

Spotify installer - error code: 24

Plan Premium Country Italy Device PC Operating System Windows 7 Pro My Question or Issue My computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (un...

Casual Listener

Plan Premium Country Italy  Device PC Operating System Windows 7 Pro   My Question or Issue My computer is in a work domain and my domain user can't install from th...

MePenguin

Regular

77021 Views

44 replies

1 likes

  • 77021 Views
  • 44 replies
  • 1 likes

Superuser Contribution bug with show less

STR:Open spotify on webLoginNavigate to any artist with at least 10 songs in PopularClick on Show moreClick on Show lessObserve behaviorCurrent result:Popular list does not collapse to 5 songsExpected result:Popular list does collapse to 5 songs

Visitor

STR: Open spotify on web Login Navigate to any artist with at least 10 songs in Popular Click on Show more Click on Show less Observe behavior Current result: Popular list does not collapse...

Dessi

Moderator

302 Views

2 replies

0 likes

  • 302 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug: Expanding Album Art Eliminates Friend Activity

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away. Even when the album art is minimized, the Friend Activity panel does not reappear. When I ...

Gig Goer

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away.    Even when the album art ...

ux-expert

Casual Listener

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution When family member listens on Echo Dot it stops playing on my device

I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...

Casual Listener

I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...

Not applicable

25313 Views

12 replies

1 likes

  • 25313 Views
  • 12 replies
  • 1 likes

Superuser Contribution Playback stops on PC app when I move the mouse

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. I've re-installed the app 2x now, and it eventually starts happening...

Newbie

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse.  The only way to fix this is to reboot, and it doesn't always work.  ...

Nikola

Moderator

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible UX Issue - Three Dots Icon on Top-left is not Responsive when Zoomed Out

Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it might be unintended. The three dots icon on the top-left side o...

Casual Listener

Hey there,   I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it mig...

Maria

Moderator

767 Views

4 replies

0 likes

  • 767 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playing on all devices

PlanPremiumCountryUSADeviceSamsung Galaxy 22, Windows 11, Android Auto My Question or IssueWhen I play spotify on any device, it starts playing on ALL devices. So if spotify is playing on my desktop then if it also is on my phone. And when get in the...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 22, Windows 11, Android Auto   My Question or Issue When I play spotify on any device, it starts playing on ALL devices. So if spotify is p...

Joan

Moderator

1962 Views

5 replies

1 likes

  • 1962 Views
  • 5 replies
  • 1 likes

New Laptop, cannot download playlists

Hi, I have a new laptop, and am trying to download albums/playlistsd but receiving the following error: Device Limit ReachedRemove all downloads from another device to listen offline with this one. How do I do this for my old (now inoperable) laptop ...

Visitor

Hi,   I have a new laptop, and am trying to download albums/playlistsd but receiving the following error:   Device Limit Reached Remove all downloads from another device to listen offl...

killowen

Visitor

986 Views

2 replies

0 likes

  • 986 Views
  • 2 replies
  • 0 likes

Sound reduced because by google chrome

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I have this annoying issue that my spotify sound is reduced by sounds of my browser. For example when I get a message on facebook, the little sound will reduc...

Casual Listener

Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Hello,   I have this annoying issue that my spotify sound is reduced by sounds of ...

ariabennett

Visitor

6194 Views

5 replies

1 likes

  • 6194 Views
  • 5 replies
  • 1 likes

When I start the app it also opens spotify.com in the browser. Make it stop!

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

Music Fan

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

Hossi

Visitor

11227 Views

9 replies

1 likes

  • 11227 Views
  • 9 replies
  • 1 likes