Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13540 Views
108 replies
51 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1810 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4515 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs. I tried All regular troubleshooting options in the...
I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs....
Spotify Star
988 Views
4 replies
0 likes
PlanPremiumCountryMultipleDevicePCOperating SystemWindows My Question or IssueI cannot log in using older version for windows ever since Spotify decided to log me out of every. Have tried reinstalling the older version and wiping all the spotify data...
Plan Premium Country Multiple Device PC Operating System Windows My Question or Issue I cannot log in using older version for windows ever since Spotify decided to log me out of ever...
Spotify
1267 Views
1 replies
0 likes
Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app.I usually listen to podcasts on 1.1-1.2x speed, but the issue persists on normal speed. Spotify randomly skips...
Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app. I usually listen to podcasts on 1.1-1.2x speed, but the i...
Moderator
1184 Views
1 replies
0 likes
i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything
i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything
Moderator
330 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceGeneric desktop & laptopOperating SystemWindows 11 My Question or IssueWhen I drag the currently playing song into the queue below it, the queue interface refreshes, but the song is not added in the interface. Howev...
Plan Premium Country Netherlands Device Generic desktop & laptop Operating System Windows 11 My Question or Issue When I drag the currently playing song into the queue below it, ...
Casual Listener
1528 Views
2 replies
0 likes
About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works. Ive tried reinstalling spotify, making sure spoti...
About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works...
Newbie
1523 Views
2 replies
1 likes
I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing...- restarted the device- I logged out and logged in- reinstalle...
I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing... - resta...
Casual Listener
2585 Views
4 replies
0 likes
Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music?Everyone reading this has likely noticed that you can have your volume (either on your desktop or the app) set very low and the BA...
Why are the ads so loud? Can't Spotify do something to correct the obvious difference in volume between streaming music? Everyone reading this has likely noticed that you can have your volume (eit...
Casual Listener
4219 Views
4 replies
10 likes
I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. This problem exists specifically for my JBL Tune 770NC ...
I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. &nb...
Moderator
1112 Views
1 replies
0 likes
I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these playlists, there are no songs displayed in any of t...
I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these ...
Moderator
519 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
259 Views
1 replies
0 likes
This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which brings me to my next issue, I tried to troubleshoot ...
This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which b...
Spotify Star
409 Views
1 replies
0 likes
PlanPremiumCountryNetherlands DevicePC Spotify for Windows (64 bit)1.2.55.235.g5eaa0904Operating SystemWindows 11 My Question or IssueWhen playing a song the pause button stops the playing, but within a second it automatically resumes.Even when I pla...
Plan Premium Country Netherlands Device PC Spotify for Windows (64 bit) 1.2.55.235.g5eaa0904 Operating System Windows 11 My Question or Issue When playing a song the ...
Casual Listener
2117 Views
7 replies
0 likes
PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Whenever you use the search on the top with the desktop app, the search result page overrides your current page.Examples:You are listening your playlist and use search, then try to navigate ...
Plan Premium Country Finland Device PC Operating System Windows 10 Whenever you use the search on the top with the desktop app, the search result page overrides your current page. ...
Moderator
498 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceDell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20Operating SystemWindows 11 23H2 My Question or IssueI've been having a huge problem with the response time of the user interface for a week now. Play and...
Plan Premium Country Germany Device Dell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20 Operating System Windows 11 23H2 My Question or Issue I've been having a huge p...
Visitor
5560 Views
11 replies
5 likes
PlanPremiumCountryAustraliaDeviceLegion Y540Operating SystemWindows 10Version1.1.62.583.gdac868ed-aMy Question or IssueI am experiencing an issue where, if the client is set to offline mode, tracks that are stored locally on my computer will become f...
Plan Premium Country Australia Device Legion Y540 Operating System Windows 10 Version 1.1.62.583.gdac868ed-a My Question or Issue I am experiencing an issue where, if the client is set to ...
Not applicable
22254 Views
63 replies
13 likes
PlanPremium Operating SystemWindows My Question or IssueIf you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will show all songs as selected by highlighting them (as I would expect). However, ...
Plan Premium Operating System Windows My Question or Issue If you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will sho...
Moderator
846 Views
2 replies
0 likes
I just queued my liked song and when i look at my queue spotify queued the same song over and over.You can look at the attachment and yes if you scroll it's the same song over and over then under that new songs again just this one song got queued alo...
I just queued my liked song and when i look at my queue spotify queued the same song over and over. You can look at the attachment and yes if you scroll it's the same song over and over then under...
Casual Listener
639 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
378 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...
Plan Premium Country UK Device Desktop Operating System Windows My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...
Newbie
2967 Views
12 replies
6 likes
