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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139277 Views
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  • Mac
    Windows
  • 139277 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54974 Views
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  • Windows
  • 54974 Views
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Superuser Contribution How can my kid use spotify kid ?

PlanFamily AboCountryGermanyDevicelaptopOperating SystemWin 10 My Question or IssueI took the family abo so that all members of my family can profit from spotify.My children under 12 cannot use the normal spotify app so I wanted to download spotify k...

  • Newbie
  • Plan Family Abo Country Germany Device laptop Operating System Win 10   My Question or Issue I took the family abo so that all members of my family can profit from spotify. My childre...
  • Lyubka
  • Moderator
  • 138 Views
  • 1 replies
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  • 138 Views
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Superuser Contribution Win 11 taskbar icon accesses music but will not expand to show full window

When I click the Spotify (free) icon on the taskbar, it pops a very small, live window of what's playing. I can't expand it or change it. Music playing is only my previous choice.

  • Visitor
  • When I click the Spotify (free) icon on the taskbar, it pops a very small, live window of what's playing. I can't expand it or change it. Music playing is only my previous choice.
  • Alex
  • Moderator
  • 91 Views
  • 1 replies
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  • 91 Views
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Superuser Contribution [Win10] Desktop App crashing when uploading image to playlist

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every time I try to upload an image to my playlist cover image, the whole app cras...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every ...
  • Alex
  • Moderator
  • 361 Views
  • 8 replies
  • 2 likes
  • Desktop
    Desktop (Windows)
    desktop app
    Desktop Windows 10
    Playlist Photo
    Win10
    Windows 10
  • 361 Views
  • 8 replies
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Superuser Contribution Spotify desktop App not updating liked songs

DeviceLaptopOperating SystemWindows 10 My Question or IssueSo I have seen this issue before already, but wonder if there is an easier solution to it, as I don't want to deinstall and reinstall my desktop app every other week.I can add liked songs on ...

  • Visitor
  • Device Laptop Operating System Windows 10   My Question or Issue So I have seen this issue before already, but wonder if there is an easier solution to it, as I don't want to deinstall and...
  • Dian
  • Moderator
  • 870 Views
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  • 870 Views
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Superuser Contribution Songs don't start when i click play on pc app ( they are not grey out songs )

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueWhen i click play on a song on spotify, it does not start to play song nor give any error messages. It's like completely ignoring clicking. I can listen these songs on my ...

  • Casual Listener
  • Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue When i click play on a song on spotify, it does not start to play song nor give any error messa...
  • devilblazin
  • Visitor
  • 1632 Views
  • 16 replies
  • 1 likes
  • windows 10.
  • 1632 Views
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Superuser Contribution ¿Como cambio la forma de reproduccion en pantalla completa?

En la reproduccion en pantalla completa de PC aparece la foto del artista y no la foto del album o la cancion en el medio como antes. En mi opinion es mejor la foto de la cancion o el album y queria saber si se puede cambiar de alguna forma.

  • Casual Listener
  • En la reproduccion en pantalla completa de PC aparece la foto del artista y no la foto del album o la cancion en el medio como antes. En mi opinion es mejor la foto de la cancion o el album y queria ...
  • AlejaR
  • Moderator
  • 408 Views
  • 2 replies
  • 1 likes
  • 408 Views
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  • 1 likes

How to disable Hardware Media Key ?

PlanPremiumCountryCanadaDeviceComputerOperating SystemWindows 10 x64 My Question or IssueHi, I like to use my keyboard hardware media key for other apps such as Discord, Chrome, etc and I would like to know if there is a hidden option to disable Spot...

  • Visitor
  • Plan Premium Country Canada Device Computer Operating System Windows 10 x64   My Question or Issue Hi, I like to use my keyboard hardware media key for other apps such as Discord, Chro...
  • modiX91
  • Regular
  • 2802 Views
  • 2 replies
  • 2 likes
  • Hardware buttons
    Hardware Media Key Handling
    key
    Keyboard shortcut
    Media key
  • 2802 Views
  • 2 replies
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Superuser Contribution Interface on windows shows mac shortcut

When I hover over the home icon I see the mac shortcut for home (shift alt(this on shows mac icon) H) see below: using :Spotify for Windows 1.1.95.893.g6cf4d40c

Mattyy_94_0-1665134206241.png
  • Newbie
  • When I hover over the home icon I see the mac shortcut for home (shift alt(this on shows mac icon) H) see below:     using :Spotify for Windows 1.1.95.893.g6cf4d40c    
  • Alex
  • Moderator
  • 112 Views
  • 1 replies
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  • 112 Views
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Superuser Contribution Problem with group session + discord integration (PC)

I have a Spotify premium account and I want to listen to music with my friend on PC, so he starts to listen to music, I try to join him through discord, but while he is listening to a track from the first second, I start from the 1 minute. He control...

  • Newbie
  • I have a Spotify premium account and I want to listen to music with my friend on PC, so he starts to listen to music, I try to join him through discord, but while he is listening to a track from the ...
  • AlejaR
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
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Superuser Contribution Spotify wont load on PC.

Recently, I added some song to my playlist on my phone, but they didn't show up on my computer. (same account, same playlist.) I tried re-installing the app, and when I sign in, it tells me something went wrong and to reload the page.

  • Casual Listener
  • Recently, I added some song to my playlist on my phone, but they didn't show up on my computer. (same account, same playlist.) I tried re-installing the app, and when I sign in, it tells me something...
  • OscarDC
  • Moderator
  • 155 Views
  • 3 replies
  • 0 likes
  • 155 Views
  • 3 replies
  • 0 likes

[Social] Bring back social listening

I used to adore Spotify for the ability to see what my friends were listening to. I was disappointed that I could only do this on my laptop- but now I can't even do it there! The new update doesn't support this feature, what happened? If anything thi...

  • Visitor
  • I used to adore Spotify for the ability to see what my friends were listening to. I was disappointed that I could only do this on my laptop- but now I can't even do it there! The new update doesn't s...
  • EfremSkopje
  • Newbie
  • 206 Views
  • 1 replies
  • 1 likes
  • Social
  • 206 Views
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  • 1 likes

Superuser Contribution Missing the sort function (WEB/ANDROID)

PlanPremiumCountryNLDDeviceWindows 10, Android 12. My Question or IssueRecently I noticed that the sort function, as mentioned here below is not present anymore. Both in the webinterface and on android I`m not able to sort on for example added date. ...

  • Casual Listener
  • Plan Premium Country NLD Device Windows 10, Android 12.    My Question or Issue Recently I noticed that the sort function, as mentioned here below is not present anymore. Both in th...
  • Jeremy
  • Spotify
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
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Superuser Contribution How do I search only my own music?

Operating SystemWindows 10 My Question or IssueWhen I search in Spotify it searches the whole wide world and I only want to search my own music. How can I tell Spotify to search only in my own library?

  • Regular
  • Operating System Windows 10   My Question or Issue When I search in Spotify it searches the whole wide world and I only want to search my own music.  How can I tell Spotify to search on...
  • Pine_Field
  • Visitor
  • 1843 Views
  • 20 replies
  • 4 likes
  • 1843 Views
  • 20 replies
  • 4 likes

Superuser Contribution I cant connect Spotify to my iPhone, Bluetooth, or Discord, and wont launch

I have been having this issue for MONTHS now, and went through multiple supports. This is pretty much my last throw in the towel. I have done deleted my cache, un/reinstalled, and done everything that support brought me through.My Windows version of ...

  • Casual Listener
  • I have been having this issue for MONTHS now, and went through multiple supports. This is pretty much my last throw in the towel. I have done deleted my cache, un/reinstalled, and done everything tha...
  • MihailY
  • Moderator
  • 111 Views
  • 3 replies
  • 0 likes
  • 111 Views
  • 3 replies
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Superuser Contribution "See All" New Release Section by Project & Artist Gone After Last Week

Hello, What happened to the "see all" new releases section of the Spotify app? I am no longer able to see a section that isn't a tailored playlist like "release radar" or genre-based playlists. This really stinks. I hope this is just a bug, removing ...

  • Casual Listener
  • Hello,    What happened to the "see all" new releases section of the Spotify app? I am no longer able to see a section that isn't a tailored playlist like "release radar" or genre-based p...
  • Yordan
  • Moderator
  • 167 Views
  • 4 replies
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  • 167 Views
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Solved!! Add all songs from queue to a playlist

PlanPremiumCountry UK My Question or Issue I want to add all the songs from my current queue to a playlist.I know there are two ways to add songs to a playlist after selecting them (with 'Ctrl + a): 1) Select the song/s and right click to bring up a ...

  • Casual Listener
  • Plan Premium Country  UK     My Question or Issue I want to add all the songs from my current queue to a playlist. I know there are two ways to add songs to a playlist after s...
  • ozishbob
  • Newbie
  • 32661 Views
  • 4 replies
  • 0 likes
  • 32661 Views
  • 4 replies
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Solved!!Superuser Contribution Search shortcut no longer focuses search bar

Plan: PremiumCountry: United StatesDevice: Desktop PCOperating System: Windows 10 Since the latest Spotify UI refresh, the Ctrl+l shortcut for Search no longer focuses the search box. It used to focus the search box so that you can start typing in yo...

  • Newbie
  • Plan: Premium Country: United States Device: Desktop PC Operating System: Windows 10   Since the latest Spotify UI refresh, the Ctrl+l shortcut for Search no longer focuses the search box. ...
  • AlejaR
  • Moderator
  • 126 Views
  • 1 replies
  • 1 likes
  • 126 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify causes Windows 8.1 to crash

PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 8.1 64 bit My Question or IssueSpotify causes Windows 8.1 to crash hard with a Blue Screen Of Death (BSOD). I easily determined that Spotify was causing the problem because I log all cha...

  • Music Fan
  • Plan Premium Country Canada Device Desktop PC Operating System Windows 8.1 64 bit   My Question or Issue Spotify causes Windows 8.1 to crash hard with a Blue Screen Of Death (BSOD). &...
  • Alsn5581
  • Casual Listener
  • 752 Views
  • 4 replies
  • 1 likes
  • 752 Views
  • 4 replies
  • 1 likes

Superuser Contribution App crashes when I click "go back" at the top left.

I'm not sure if it only happens when I am in certain playlists. Today I thought I saw "close" pop up when I moused over the 'go back' button instead of 'go back' but when I moved the mouse some more I couldn't reproduce it. When I clicked 'go back' i...

  • Visitor
  • I'm not sure if it only happens when I am in certain playlists. Today I thought I saw "close" pop up when I moused over the 'go back' button instead of 'go back' but when I moved the mouse some more ...
  • Vasil
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes