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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80665 Views

40 replies

68 likes

  • 80665 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773100 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17215 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2754 Views

0 replies

4 likes

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Superuser Contribution Playback stops on PC app when I move the mouse

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. I've re-installed the app 2x now, and it eventually starts happening...

Newbie

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse.  The only way to fix this is to reboot, and it doesn't always work.  ...

Nikola

Moderator

814 Views

1 replies

0 likes

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Superuser Contribution Possible UX Issue - Three Dots Icon on Top-left is not Responsive when Zoomed Out

Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it might be unintended. The three dots icon on the top-left side o...

Casual Listener

Hey there,   I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it mig...

Maria

Moderator

749 Views

4 replies

0 likes

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Superuser Contribution Spotify playing on all devices

PlanPremiumCountryUSADeviceSamsung Galaxy 22, Windows 11, Android Auto My Question or IssueWhen I play spotify on any device, it starts playing on ALL devices. So if spotify is playing on my desktop then if it also is on my phone. And when get in the...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 22, Windows 11, Android Auto   My Question or Issue When I play spotify on any device, it starts playing on ALL devices. So if spotify is p...

Joan

Moderator

1891 Views

5 replies

1 likes

  • 1891 Views
  • 5 replies
  • 1 likes

New Laptop, cannot download playlists

Hi, I have a new laptop, and am trying to download albums/playlistsd but receiving the following error: Device Limit ReachedRemove all downloads from another device to listen offline with this one. How do I do this for my old (now inoperable) laptop ...

Visitor

Hi,   I have a new laptop, and am trying to download albums/playlistsd but receiving the following error:   Device Limit Reached Remove all downloads from another device to listen offl...

killowen

Visitor

976 Views

2 replies

0 likes

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Sound reduced because by google chrome

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I have this annoying issue that my spotify sound is reduced by sounds of my browser. For example when I get a message on facebook, the little sound will reduc...

Casual Listener

Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Hello,   I have this annoying issue that my spotify sound is reduced by sounds of ...

ariabennett

Visitor

6096 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

When I start the app it also opens spotify.com in the browser. Make it stop!

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

Music Fan

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

Hossi

Visitor

11144 Views

9 replies

1 likes

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  • 1 likes

Superuser Contribution Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inic

Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale nada y ya no deja reproducir hasta que vuelvo inici...

Visitor

Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale ...

Novy

Moderator

549 Views

1 replies

0 likes

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Superuser Contribution Playlists aren't downloading on pc

My Question or IssueNone of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing the cache and nothing is working. I also can't play an...

Regular

My Question or Issue None of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing t...

boog2127

Casual Listener

3036 Views

15 replies

2 likes

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  • 15 replies
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Unable to play tracks through browser

For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and play any tracks i get an error saying "Spotify can't...

Casual Listener

For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and ...

nzoschke1

Casual Listener

1226 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify keeps changing the song I have playing to one particular song. Without my knowledge, as if a

PlanPremiumCountryMoldovaDevicePCOperating SystemWindows 11 My Question or IssueSpotify keeps changing the song I have playing to one particular song. Without my knowledge, as if a person from another device is doing it.When I'm going to listen to mu...

Newbie

Plan Premium Country Moldova Device PC Operating System Windows 11   My Question or Issue Spotify keeps changing the song I have playing to one particular song. Without my knowledge, a...

Not applicable

3064 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution Why am i getting ads while on premium?

PlanPremiumCountryUSADeviceLenovo computerOperating SystemWindows 10 My Question or IssueI am a premium subscriber and have been for many years. I have been watching the Joe Rogan podcast on Spotify, and at the beginning of each podcast I have to ski...

Regular

Plan Premium Country USA Device Lenovo computer Operating System Windows 10   My Question or Issue I am a premium subscriber and have been for many years. I have been watching the Joe ...

herrmmku

Newbie

11919 Views

28 replies

13 likes

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  • 28 replies
  • 13 likes

Superuser Contribution How can I fix error code Auth:2 issue?

I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says the authentication is complete, when I check the ap...

Casual Listener

I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says ...

OscarDC

Moderator

3613 Views

3 replies

1 likes

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Superuser Contribution Spotify Won't Play After I Upgraded to a Paid Account

PlanPremiumCountryUSADeviceASUS VivobookOperating SystemWindows 11Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the app on my desktop because when I hit log in, it says to go to the web...

Visitor

Plan Premium Country USA Device ASUS Vivobook Operating System Windows 11 Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the ap...

OscarDC

Moderator

268 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Shuffle button doesn't work on Spotify connect

I'm using Spotify on my laptop to connect to my desktop PC that's actually playing the music. Both are Win 10, both have fresh install of newest Spotify version (non-Windows Store). I cannot use normal shuffle on the laptop, only smart shuffle and no...

Music Fan

I'm using Spotify on my laptop to connect to my desktop PC that's actually playing the music. Both are Win 10, both have fresh install of newest Spotify version (non-Windows Store).   I cannot...

Vasil

Moderator

792 Views

3 replies

0 likes

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Superuser Contribution This content is not available for all songs

PlanPremiumCountryThe NetherlandsDeviceDell laptopOperating SystemWindows 10 x64 My Question or IssueI cant play any song directly from Spotify on my laptop. The only thing that works is to press the play button in an album. All songs are greyed out....

Casual Listener

Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 x64   My Question or Issue I cant play any song directly from Spotify on my laptop. The only thing t...

gigi1802

Casual Listener

34692 Views

40 replies

8 likes

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  • 40 replies
  • 8 likes

Superuser Contribution Windows 11, Can't Log Into Spotify App

I have Windows 11, and downloaded the Spotify app from both the Microsoft Store as well as Spotify site. Whenever I install it and try to log in, it sends me to my browser (Opera GX) and I click the "continue to app" button but then the app gives me ...

Casual Listener

I have Windows 11, and downloaded the Spotify app from both the Microsoft Store as well as Spotify site. Whenever I install it and try to log in, it sends me to my browser (Opera GX) and I click the ...

Ghoul_

Newbie

2875 Views

6 replies

0 likes

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Superuser Contribution how to stop iphone in-app concert recommendations from a certain artist?

I´m getten concert recommendation popup on my iphone, and that is totally fine. But for some reason I get only concert recommendation about twice a month or so, from only one artist that I even don´t have in my list. I just want to block only this sp...

Casual Listener

I´m getten concert recommendation popup on my iphone, and that is totally fine. But for some reason I get only concert recommendation about twice a month or so, from only one artist that I even don´t...

tamburinmen

Casual Listener

368 Views

2 replies

0 likes

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Superuser Contribution Windows app not working

PlanPremiumCountryUSAOperating SystemWindows 10My Question or IssueWhen pressing play or pause in the app it often does nothing and doesn't respond. I close the app and music is still playing and I have to go into task manager in order to stop Spotif...

Casual Listener

Plan Premium Country USA Operating System Windows 10 My Question or Issue When pressing play or pause in the app it often does nothing and doesn't respond. I close the app and music is still p...

MihailY

Moderator

574 Views

3 replies

0 likes

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Superuser Contribution Cannot remove large number of songs from "Liked Songs" playlist

I have 2407 songs in the Liked Songs playlist in my account. I want to refresh this list, so I want to remove all songs. I tried Ctrl+A on the Windows Spotify App and delete, but I get the error: Something went wrong.I suspect there is a limit to the...

Newbie

I have 2407 songs in the Liked Songs playlist in my account. I want to refresh this list, so I want to remove all songs. I tried Ctrl+A on the Windows Spotify App and delete, but I get the error: Som...

Yordan

Moderator

1614 Views

1 replies

0 likes

  • 1614 Views
  • 1 replies
  • 0 likes