Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
11021 Views
104 replies
44 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
1169 Views
12 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
2760 Views
36 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...
Plan Premium Country UK Device Desktop Operating System Windows My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...
Newbie
2937 Views
12 replies
6 likes
How can I download songs as MP3 files or similar so I can save them to a flash drive as backup or burn them onto a CD? Is this possible?
How can I download songs as MP3 files or similar so I can save them to a flash drive as backup or burn them onto a CD? Is this possible?
Spotify Star
43512 Views
1 replies
0 likes
How do i remove the new sidebar on the right side of the screen?
How do i remove the new sidebar on the right side of the screen?
Spotify Star
1833 Views
1 replies
2 likes
I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my computer is good and this is the only program that runs ...
I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my compu...
Casual Listener
1698 Views
3 replies
0 likes
There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?
There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?
Spotify Star
792 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaOperating SystemWindows 11 My Question or IssueI can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how to fix it?
Plan Premium Country Indonesia Operating System Windows 11 My Question or Issue I can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how ...
Not applicable
519 Views
2 replies
0 likes
Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the songs from the chart. How to do this?Also, can I save a ...
Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the s...
Moderator
2356 Views
1 replies
0 likes
Is there any way for me to reset my entire personalised music taste for my account or smth like that.?
Is there any way for me to reset my entire personalised music taste for my account or smth like that.?
Spotify Star
1113 Views
1 replies
0 likes
me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?
me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?
Spotify Star
638 Views
1 replies
0 likes
Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...
Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no...
Visitor
3329 Views
6 replies
1 likes
PlanPremiumCountryCzech RepublicDeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueBasically my issue is same as the user here describes: https://community.spotify.com/t5/Desktop-Windows/This-track-is-not-available-for-all-tracks/...
Plan Premium Country Czech Republic Device Dell Latitude 7490 Operating System Windows 10 My Question or Issue Basically my issue is same as the user here describes: https:...
Moderator
846 Views
1 replies
0 likes
Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.
Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.
Moderator
403 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceWindows 11 PRO desktopOperating SystemWindiws 11 PRO My Question or IssueI have the PC set to play through a T+A DAC 200. Before the Windows update, the sound setting for this device was set to 32bit, 352000Hz and Spotify ha...
Plan Premium Country US Device Windows 11 PRO desktop Operating System Windiws 11 PRO My Question or Issue I have the PC set to play through a T+A DAC 200. Before the Windows update,...
Music Fan
1503 Views
4 replies
0 likes
PlanPremiumCountryIndonesiaDeviceHP PavilionOperating SystemWindows 10 My Question or Issuewhen i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's smooth like normal. I've tried enabling and disabling the hardware accelera...
Plan Premium Country Indonesia Device HP Pavilion Operating System Windows 10 My Question or Issue when i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's...
Visitor
796 Views
2 replies
0 likes
PlanPremiumDeviceSamsung A52, HP laptop, Asus ComputerOperating SystemAndroid 13, Windows 10, Windows 11 My Question or IssueHi guys, I have an issue recently that my windows devices do not sync current music with other devices. It happened after I u...
Plan Premium Device Samsung A52, HP laptop, Asus Computer Operating System Android 13, Windows 10, Windows 11 My Question or Issue Hi guys, I have an issue recently that my win...
Moderator
3741 Views
5 replies
0 likes
Hello!In my case, my devices are displayed correctly in the spotify connect. But the connection fails!On the web player and my Iphone device it works. After reinstalling the application everything works once. After restarting, Spotify is again not ab...
Hello! In my case, my devices are displayed correctly in the spotify connect. But the connection fails! On the web player and my Iphone device it works. After reinstalling the application everythin...
Casual Listener
842 Views
2 replies
2 likes
The other day, all of a sudden, on my Spotify Windows App, all the tracks turned grey, and the same song kept playing in a loop. I thought it was an Internet issue and changed my network, but no change. I logged out and tried to log back in, but it d...
The other day, all of a sudden, on my Spotify Windows App, all the tracks turned grey, and the same song kept playing in a loop. I thought it was an Internet issue and changed my network, but no chan...
Visitor
14412 Views
20 replies
5 likes
Greetings. Songs on the Spotify site play fine on both sides of the headphones, but local .WAV files are only playing on the left side . . . no sound on the right side. These files play fine in stereo on both sides of the headphones using a different...
Greetings. Songs on the Spotify site play fine on both sides of the headphones, but local .WAV files are only playing on the left side . . . no sound on the right side. These files play fine in ste...
Casual Listener
1608 Views
4 replies
0 likes
PlanPremiumCountryUSA DeviceLaptop (CHROME)Operating SystemWindows 10 My Question or IssueWhen I try to open the Daily Wellness podcast on the web player on Chrome, it keeps saying "Couldn't find that playlist.". It was working fine earlier this morn...
Plan Premium Country USA Device Laptop (CHROME) Operating System Windows 10 My Question or Issue When I try to open the Daily Wellness podcast on the web player on Chrome, it...
Casual Listener
13456 Views
21 replies
2 likes
It's very weird, I was logged in on my Chrome Account, at first the play button in my playlist didn't work, so I've tied pressing F5 and clicking super fast the playbutton, but still nothing would play. So I assumed I should log out and log in again,...
It's very weird, I was logged in on my Chrome Account, at first the play button in my playlist didn't work, so I've tied pressing F5 and clicking super fast the playbutton, but still nothing would pl...
Not applicable
2697 Views
4 replies
0 likes
