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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1473 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144835 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129614 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10919 Views

1 replies

6 likes

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Solved!!Superuser Contribution Can't add whole album to Liked Songs on Windows

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't bring it up. Relatedly, on Windows the context men...

Regular

On the Windows app, the album context menu is missing "Save to your Liked Songs" and the new "Add to playlist" menu is missing Liked Songs. Typing liked songs into the "Find a playlist" input doesn't...

Eni

Moderator

394 Views

1 replies

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Solved!!Superuser Contribution Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

Spotify is bringing Jam to the desktop app! 🥳 🖥️ 💻 Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in ...

liliabern

Casual Listener

144835 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Superuser Contribution Romanian lowercase letter „ț” is displayed with a cedilla instead of a comma

PlanPremiumCountryRomaniaDeviceDesktop PCOperating SystemWindows 11My Question or IssueOn the desktop version of Spotify, the lowercase „ț” has a cedilla instead of a comma. This is only for the lowercase letter, as uppercase „Ț” is displayed correct...

Casual Listener

  Plan Premium Country Romania Device Desktop PC Operating System Windows 11 My Question or Issue On the desktop version of Spotify, the lowercase „ț” has a cedilla instead of a comma....

Verday

Casual Listener

349 Views

2 replies

0 likes

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I can't play a specific song

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to see if Spotify may starts in the middle, nope. Refres...

Roadie

I'm on the website, I tried to play a song from a album that came out today, the first 5 songs worked, the 6th song somehow is not starting. I tried everything, skipping seconds inside the song to se...

Amay

Spotify Star

1014 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution [Desktop Win 11] Spotify keeps crashing after startup

PlanPremiumCountryGreece DeviceIntel Alder LakeOperating SystemWindows 11 Pro My Question or IssueSpotify keeps crashing after ~10-20 seconds after login - i.e. open app , wait, app crashes with no error message.Have already contacted support and use...

Gig Goer

Plan Premium Country Greece   Device Intel Alder Lake Operating System Windows 11 Pro   My Question or Issue Spotify keeps crashing after ~10-20 seconds after login - i.e. open a...

constantines

Gig Goer

13205 Views

63 replies

0 likes

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profile changes to facebook 'default' profile picture

when i delete my profile on dekstop, it changes to facebook 'default' profile. i remove the spotify connections from my facebook account and it work on mobile. but when i tried it on yhe dekstop version is still the facebook default one even when i r...

Casual Listener

when i delete my profile on dekstop, it changes to facebook 'default' profile. i remove the spotify connections from my facebook account and it work on mobile. but when i tried it on yhe dekstop vers...

haaashs

Casual Listener

377 Views

1 replies

0 likes

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Superuser Contribution High CPU usage on Desktop Windows client when "Now playing view" is visible

I have noticed high CPU usage when the "Now playing view" sidebar is visible, even when no music is actively playing. It is 100% reproducible. Closing the "Now playing view" makes CPU usage go down to 0% while idle.It uses 10% of my CPU (Intel i7-985...

Casual Listener

I have noticed high CPU usage when the "Now playing view" sidebar is visible, even when no music is actively playing. It is 100% reproducible. Closing the "Now playing view" makes CPU usage go down t...

kdantex

Casual Listener

10855 Views

35 replies

10 likes

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Solved!!Superuser Contribution Adding favorites in the windows desktop app doesn't work anymore.

I have a Premium account and have been using the Windows Desktop app for 2 years. For the past week, adding songs to the favorites list has not worked in any way. I have to use my cell phone or the site in Chrome browser. Is there anyone else experie...

Casual Listener

I have a Premium account and have been using the Windows Desktop app for 2 years. For the past week, adding songs to the favorites list has not worked in any way. I have to use my cell phone or the s...

jdesjardins1861

Casual Listener

1101 Views

4 replies

0 likes

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Superuser Contribution merge playlists

Add a feartue that allows user to merge mulitiple playlists together because it is annoying to have to add each song one by one. can be playlists that user has personally made and ones they have liked from other users, however, when merged the merged...

Visitor

Add a feartue that allows user to merge mulitiple playlists together because it is annoying to have to add each song one by one. can be playlists that user has personally made and ones they have like...

Eni

Moderator

1231 Views

2 replies

4 likes

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Superuser Contribution How can I set up Spotify to not stop playing?

Is there a way to set up Spotify to run independently from other devices, or change settings so that it does not stop playing no matter what might happen with other apps, screen locks, etc? For example, I will be listening to Spotify on my desktop co...

Casual Listener

Is there a way to set up Spotify to run independently from other devices, or change settings so that it does not stop playing no matter what might happen with other apps, screen locks, etc? For examp...

Eni

Moderator

404 Views

1 replies

0 likes

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Solved!! Spotify Web Player not working in multiple browsers

Hi, I am sadly out of ideas to fix the problem on my end.I reinstalled my windows 10 pro N in december, and spotify worked for a period of time. I also installed the media pack I think. After some hiccups with other programs like sound equalizer spot...

Casual Listener

Hi, I am sadly out of ideas to fix the problem on my end. I reinstalled my windows 10 pro N in december, and spotify worked for a period of time. I also installed the media pack I think. After s...

sksks11

Visitor

15819 Views

2 replies

0 likes

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Superuser Contribution It won't stop playing ads.

PlanFreeCountryFrom America but set location to Japan DeviceSurface laptop proOperating SystemWindows My Question or IssueOk so when I click a song it says "Spotify can't play this right now. If you have the file on your computer you can import it" t...

Visitor

Plan Free Country From America but set location to Japan   Device Surface laptop pro Operating System Windows   My Question or Issue Ok so when I click a song it says "Spotify ca...

Yordan

Moderator

270 Views

1 replies

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how do I buy more pins?

PlanPremiumDenmarkDesktop appHow do I buy more pins? When I try to reorganize my pay list I get the error You're out of pinsYou have 4 items pinned. So how do I buy more pins?

Music Fan

Plan Premium Denmark Desktop app How do I buy more pins? When I try to reorganize my pay list I get the error   You're out of pins You have 4 items pinned.   So how do I buy m...

Bittencourt

Spotify Star

605 Views

1 replies

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Solved!!Superuser Contribution Local files not playing the first time I play them

I'm having this weird and inconvenient glitch where most of my local files will not play the first time I try to play them. But if I try to play the same song again, it works perfectly fine the rest of the time. This happens when I boot up Spotify fo...

Newbie

I'm having this weird and inconvenient glitch where most of my local files will not play the first time I try to play them. But if I try to play the same song again, it works perfectly fine the rest ...

Susan_GP

Moderator

1321 Views

1 replies

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Superuser Contribution Stop adding "Demo" to my playlists!

Why are "demo" songs added to my personal playlists--and how do I stop it? I want nothing added to or subtracted from my own playlists. I have deactivated the option of having additional "similar" songs added when my playlist is completed, but still ...

Visitor

Why are "demo" songs added to my personal playlists--and how do I stop it? I want nothing added to or subtracted from my own playlists. I have deactivated the option of having additional "similar" ...

Maria

Moderator

353 Views

1 replies

0 likes

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Superuser Contribution Why can't I Play an entire Folder in the Web Player?

If I right click on a Folder in my Library, there is a Play button at the bottom of the context menu, but it doesn't do anything when I click it. This works in the Desktop app, but not in the Web Player in an Edge browser.

Regular

If I right click on a Folder in my Library, there is a Play button at the bottom of the context menu, but it doesn't do anything when I click it. This works in the Desktop app, but not in the Web Pla...

Yordan

Moderator

498 Views

1 replies

1 likes

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Superuser Contribution i need help unpinning a playlist from my desktop computer on spotify.

Im using spotify on a website rather than the desktop app, and cant find an option to unpin any of my playlists from my library/profile, and dragging the playlist doesnt work since i have 4 pinned already.

Visitor

Im using spotify on a website rather than the desktop app, and cant find an option to unpin any of my playlists from my library/profile, and dragging the playlist doesnt work since i have 4 pinned al...

lisbeth0303

Casual Listener

4492 Views

5 replies

0 likes

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