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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82524 Views

40 replies

68 likes

  • 82524 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784657 Views

503 replies

64 likes

  • 784657 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20588 Views

22 replies

6 likes

  • 20588 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2920 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Superuser Contribution Spotify always skips one specific song

PlanFreeCountryUSADeviceBoth laptop and desktop PCOperating SystemWindows 11 and Windows 10 (respectively) My Question or IssueEvery time I try to listen to the Danger Days album from start to finish, "Jet-Star and the Kobra Kid / Traffic Report" ALW...

Casual Listener

Plan Free Country USA Device Both laptop and desktop PC Operating System Windows 11 and Windows 10 (respectively)   My Question or Issue Every time I try to listen to the Danger Days a...

Dessi

Moderator

995 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Hissing/static when listening.

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones and the hissing/static is definitely from the spotif...

Regular

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones a...

R41N

Newbie

6680 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Spotify installer - error code: 24

Plan Premium Country Italy Device PC Operating System Windows 7 Pro My Question or Issue My computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (un...

Casual Listener

Plan Premium Country Italy  Device PC Operating System Windows 7 Pro   My Question or Issue My computer is in a work domain and my domain user can't install from th...

MePenguin

Regular

76568 Views

44 replies

1 likes

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  • 44 replies
  • 1 likes

Superuser Contribution bug with show less

STR:Open spotify on webLoginNavigate to any artist with at least 10 songs in PopularClick on Show moreClick on Show lessObserve behaviorCurrent result:Popular list does not collapse to 5 songsExpected result:Popular list does collapse to 5 songs

Visitor

STR: Open spotify on web Login Navigate to any artist with at least 10 songs in Popular Click on Show more Click on Show less Observe behavior Current result: Popular list does not collapse...

Dessi

Moderator

299 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Bug: Expanding Album Art Eliminates Friend Activity

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away. Even when the album art is minimized, the Friend Activity panel does not reappear. When I ...

Gig Goer

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away.    Even when the album art ...

ux-expert

Casual Listener

609 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution When family member listens on Echo Dot it stops playing on my device

I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...

Casual Listener

I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...

Not applicable

25088 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Superuser Contribution Playback stops on PC app when I move the mouse

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. I've re-installed the app 2x now, and it eventually starts happening...

Newbie

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse.  The only way to fix this is to reboot, and it doesn't always work.  ...

Nikola

Moderator

833 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Possible UX Issue - Three Dots Icon on Top-left is not Responsive when Zoomed Out

Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it might be unintended. The three dots icon on the top-left side o...

Casual Listener

Hey there,   I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it mig...

Maria

Moderator

759 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Spotify playing on all devices

PlanPremiumCountryUSADeviceSamsung Galaxy 22, Windows 11, Android Auto My Question or IssueWhen I play spotify on any device, it starts playing on ALL devices. So if spotify is playing on my desktop then if it also is on my phone. And when get in the...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 22, Windows 11, Android Auto   My Question or Issue When I play spotify on any device, it starts playing on ALL devices. So if spotify is p...

Joan

Moderator

1946 Views

5 replies

1 likes

  • 1946 Views
  • 5 replies
  • 1 likes

New Laptop, cannot download playlists

Hi, I have a new laptop, and am trying to download albums/playlistsd but receiving the following error: Device Limit ReachedRemove all downloads from another device to listen offline with this one. How do I do this for my old (now inoperable) laptop ...

Visitor

Hi,   I have a new laptop, and am trying to download albums/playlistsd but receiving the following error:   Device Limit Reached Remove all downloads from another device to listen offl...

killowen

Visitor

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Sound reduced because by google chrome

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I have this annoying issue that my spotify sound is reduced by sounds of my browser. For example when I get a message on facebook, the little sound will reduc...

Casual Listener

Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Hello,   I have this annoying issue that my spotify sound is reduced by sounds of ...

ariabennett

Visitor

6153 Views

5 replies

1 likes

  • 6153 Views
  • 5 replies
  • 1 likes

When I start the app it also opens spotify.com in the browser. Make it stop!

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

Music Fan

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

Hossi

Visitor

11198 Views

9 replies

1 likes

  • 11198 Views
  • 9 replies
  • 1 likes

Superuser Contribution Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inic

Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale nada y ya no deja reproducir hasta que vuelvo inici...

Visitor

Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale ...

Novy

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists aren't downloading on pc

My Question or IssueNone of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing the cache and nothing is working. I also can't play an...

Regular

My Question or Issue None of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing t...

boog2127

Casual Listener

3142 Views

15 replies

2 likes

  • 3142 Views
  • 15 replies
  • 2 likes

Unable to play tracks through browser

For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and play any tracks i get an error saying "Spotify can't...

Casual Listener

For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and ...

nzoschke1

Casual Listener

1261 Views

3 replies

1 likes

  • 1261 Views
  • 3 replies
  • 1 likes

Spotify keeps changing the song I have playing to one particular song. Without my knowledge, as if a

PlanPremiumCountryMoldovaDevicePCOperating SystemWindows 11 My Question or IssueSpotify keeps changing the song I have playing to one particular song. Without my knowledge, as if a person from another device is doing it.When I'm going to listen to mu...

Newbie

Plan Premium Country Moldova Device PC Operating System Windows 11   My Question or Issue Spotify keeps changing the song I have playing to one particular song. Without my knowledge, a...

Not applicable

3141 Views

4 replies

1 likes

  • 3141 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why am i getting ads while on premium?

PlanPremiumCountryUSADeviceLenovo computerOperating SystemWindows 10 My Question or IssueI am a premium subscriber and have been for many years. I have been watching the Joe Rogan podcast on Spotify, and at the beginning of each podcast I have to ski...

Regular

Plan Premium Country USA Device Lenovo computer Operating System Windows 10   My Question or Issue I am a premium subscriber and have been for many years. I have been watching the Joe ...

herrmmku

Newbie

12113 Views

28 replies

13 likes

  • 12113 Views
  • 28 replies
  • 13 likes

Superuser Contribution How can I fix error code Auth:2 issue?

I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says the authentication is complete, when I check the ap...

Casual Listener

I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says ...

OscarDC

Moderator

3845 Views

3 replies

1 likes

  • 3845 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Won't Play After I Upgraded to a Paid Account

PlanPremiumCountryUSADeviceASUS VivobookOperating SystemWindows 11Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the app on my desktop because when I hit log in, it says to go to the web...

Visitor

Plan Premium Country USA Device ASUS Vivobook Operating System Windows 11 Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the ap...

OscarDC

Moderator

278 Views

1 replies

1 likes

  • 278 Views
  • 1 replies
  • 1 likes