Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
22489 Views
10 replies
1 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
895376 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
43704 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUnited KingdomDeviceMEDION Erazer Engineer P10 Gaming PCOperating SystemWindows 11 My Question or IssueIn the Windows desktop app, when trying to add a song from an album page to a playlist, the interface experiences a glitch. The p...
Plan Premium Country United Kingdom Device MEDION Erazer Engineer P10 Gaming PC Operating System Windows 11 My Question or Issue In the Windows desktop app, when trying to add a song...
Moderator
908 Views
3 replies
0 likes
So I recently got a used pair of 1st gen Airpods and they've worked on my phone perfectly (iPhone SE) but when I'm using my Windows laptop (ASUS Zenbook) and connect them to my laptop through Bluetooth, Spotify won't play through the Airpods. The sou...
So I recently got a used pair of 1st gen Airpods and they've worked on my phone perfectly (iPhone SE) but when I'm using my Windows laptop (ASUS Zenbook) and connect them to my laptop through Bluetoo...
Visitor
42283 Views
7 replies
1 likes
whenever i try to play any song on spotify it says unable to play this right now, if you have the file on your computer you can import it. and i tried to reload spotify and play songs other than my playlist, but it doesnt work, and it hasnt for a few...
whenever i try to play any song on spotify it says unable to play this right now, if you have the file on your computer you can import it. and i tried to reload spotify and play songs other than my p...
Casual Listener
776 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEach time I add songs to the queue after ads start all the music I added to the queue is gone and only shows "Next Up" that is auto generated.
Plan Free/Premium Country Device Windows 10 PC Operating System Windows 10 My Question or Issue Each time I add songs to the queue after ads start all the music I added ...
Casual Listener
1530 Views
11 replies
1 likes
PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply won't play, I'll click on them and it just sits at 0:00. It works on my iPhone and will sometime...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply wo...
Newbie
2819 Views
3 replies
2 likes
Plan: FreeCountry: US Device: LaptopOperating System: Windows 11 My Question or IssueAny Spotify website I try to go to will not load. It only shows a blank white screen. I can’t even get to the login page. This is the same for Chrome, Firefox, and E...
Plan: Free Country: US Device: Laptop Operating System: Windows 11 My Question or Issue Any Spotify website I try to go to will not load. It only shows a blank ...
Moderator
2613 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceAcer Spin 5Operating SystemWindows 10 My Question or IssueEvery time I try to log in or load Spotify web player or the desktop app, the icons for songs and everything pulses white, then a message that says "This page is hav...
Plan Free Country Canada Device Acer Spin 5 Operating System Windows 10 My Question or Issue Every time I try to log in or load Spotify web player or the desktop app, the icons for s...
Casual Listener
992 Views
4 replies
0 likes
PlanPremium Operating SystemWindows 11 My Question or Issue I installed Spotify on a new Windows 11 PC. I added a local folder. My playlists keep vanishing from the Windows app, with the sidebar library showing only local files. If I disable show loc...
Plan Premium Operating System Windows 11 My Question or Issue I installed Spotify on a new Windows 11 PC. I added a local folder. My playlists keep vanishing from the Win...
Moderator
439 Views
1 replies
0 likes
The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym so it's not just me being affected by this. Here i...
The last 3 out of 4 updates I've gotten the sound has occasional artifacts. 3rd latest update didn't seem to have this issue though. Using 1.2.15.828.g79f41970 now. I even heard this at the local gym...
Composer
1452 Views
6 replies
1 likes
I have a new windows laptop and installed spotify app yesterday. Every time I try to launch app I get sent to website which then gives me a link to open the app. I click link and get error message above. I have seen that there is a recent issue with ...
I have a new windows laptop and installed spotify app yesterday. Every time I try to launch app I get sent to website which then gives me a link to open the app. I click link and get error message ab...
Moderator
669 Views
1 replies
0 likes
Plan Free Country México Device PC Operating System Windows 10 My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutando la característica "don't play this artist" en la aplicación de escritorio, est...
Plan Free Country México Device PC Operating System Windows 10 My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutand...
Music Fan
3422 Views
10 replies
1 likes
Hi all, This has been happening for at least two days, but my playlists seem to be acting up. I've tried turning off Smart Shuffle, turning off Shuffle completely, and switching playlists, but it still has the same error. It will play the first song ...
Hi all, This has been happening for at least two days, but my playlists seem to be acting up. I've tried turning off Smart Shuffle, turning off Shuffle completely, and switching playlists, but it s...
Casual Listener
1012 Views
3 replies
0 likes
PlanPremiumPCOperating SystemWindows 10 My Question or IssueI'm having trouble sorting my songs alphabetically in my music library. This issue is making it hard to find and organize my music. Can you please show me how to sort ?
Plan Premium PCOperating System Windows 10 My Question or Issue I'm having trouble sorting my songs alphabetically in my music library. This issue is making it hard to find and o...
Casual Listener
8487 Views
7 replies
0 likes
Hi!I'm on Windows 10 and have been experiencing this issue with my Spotify Desktop App for about a week. Whenever I pause for a few minutes and try to resume the song again Spotify has already completely stopped playback and the queue is empty as wel...
Hi! I'm on Windows 10 and have been experiencing this issue with my Spotify Desktop App for about a week. Whenever I pause for a few minutes and try to resume the song again Spotify has alr...
Moderator
521 Views
1 replies
0 likes
PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueOne of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice it till today, but it could be because I only used this playlist again to...
Plan Premium Country Singapore Operating System Windows 10 My Question or Issue One of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice i...
Newbie
6974 Views
6 replies
0 likes
PlanPremium IndividualCountryUnited StatesDeviceHP desktop, Chrome browserOperating SystemWindows 11 My Question or IssueEvery playlist I try, it cycles through 2-5 different songs before starting to play one and then the audio cuts out after 9 secon...
Plan Premium Individual Country United States Device HP desktop, Chrome browser Operating System Windows 11 My Question or Issue Every playlist I try, it cycles through 2-5 different...
Not applicable
875 Views
2 replies
0 likes
Plan Premium Country US Device PC Operating System Windows 11 My Question or Issue Volume issues began 10/12/24. My volume becomes much louder when I plug my earphones in while music is playing. Have to adjust the volume slider to get it back to norm...
Plan Premium Country US Device PC Operating System Windows 11 My Question or Issue Volume issues began 10/12/24. My volume becomes much louder when I plug my earphones in w...
Moderator
3353 Views
16 replies
7 likes
My computer version of Discord, when connected to Discord, the profile will not show the playback status, and in addition to the app version, the web page and mobile phone will show the playback status and other devices
My computer version of Discord, when connected to Discord, the profile will not show the playback status, and in addition to the app version, the web page and mobile phone will show the playback stat...
Newbie
1292 Views
7 replies
1 likes
I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages now redirects you to a 404.
I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages ...
Moderator
2529 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueThe search is really broken. Here is an example:I want to listen to a song called Frida (by BEHM but let's pretend I don't remember) So I put Frida (or "Frida" doesn't see...
Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue The search is really broken. Here is an example: I want to listen to a song called Frida (by B...
Music Fan
845 Views
1 replies
3 likes
