Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80592 Views

40 replies

68 likes

  • 80592 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

772589 Views

503 replies

64 likes

  • 772589 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17098 Views

17 replies

5 likes

  • 17098 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2742 Views

0 replies

4 likes

  • 2742 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Desktop] Not all Local Files are playable

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or Issue For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 files that I route to Spotify as my local files. I only see 2,072 songs in Spot...

Regular

Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue   For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 fil...

Rim4

Gig Goer

5608 Views

23 replies

4 likes

Desktop
local files
  • 5608 Views
  • 23 replies
  • 4 likes

Superuser Contribution my music keeps pausing for no apparent reason

every time i try to put on some music and alt tab to do whatever, the music keeps pausing by itself every few seconds. i thought it was a temporary thing for a little while but it's still the same and i cannot listen to music properly, both from the ...

Visitor

every time i try to put on some music and alt tab to do whatever, the music keeps pausing by itself every few seconds. i thought it was a temporary thing for a little while but it's still the same an...

nindha

Visitor

2055 Views

2 replies

1 likes

  • 2055 Views
  • 2 replies
  • 1 likes

Superuser Contribution Long map title hinders the "+" desktop

EDIT: If you press arrow you see the whole title and it works!EDIT, AGAIN: If title is extremely long this doesn't work what's mentioned above.As title says if the map title is too long you can't press "+" to create new map or playlist within itJakob

Regular

EDIT: If you press arrow you see the whole title and it works! EDIT, AGAIN: If title is extremely long this doesn't work what's mentioned above. As title says if the map title is too long you can...

jakobnilsson

Regular

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can i see my friend's activity

Though 'Share my listening activity on Spotify ' is open I can't see my friends' activity in my Desktop. What can i do about that?

Visitor

Though 'Share my listening activity on Spotify ' is open I can't see my friends' activity in my Desktop. What can i do about that?

JunLH07

Regular

31919 Views

5 replies

0 likes

  • 31919 Views
  • 5 replies
  • 0 likes

How do I use the Explicit Content filter on the web player?

I see directions for how to do so on the desktop, but when I go to settings there is no "Explicit Content" section available. This means I have no setting where I can affect the explicit content filter. I have tried using the search function within t...

Visitor

I see directions for how to do so on the desktop, but when I go to settings there is no "Explicit Content" section available. This means I have no setting where I can affect the explicit content filt...

Glopriop

Regular

2571 Views

2 replies

2 likes

  • 2571 Views
  • 2 replies
  • 2 likes

Superuser Contribution Web player stuck in 'surround sound', can't turn it off? help!

Situation:I got a new laptop and decided to set up my browser, only to find something strange- spotify's web player uses what sounds like surround sound / immersive audio. nothing else does, and i do not want it to use surround sound, it doesn't soun...

Newbie

Situation: I got a new laptop and decided to set up my browser, only to find something strange- spotify's web player uses what sounds like surround sound / immersive audio. nothing else does, and i ...

Vasil

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Spotify in Kiosk Mode

Hi GuysIm want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me

Visitor

Hi Guys Im want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me

Dan0sz

Newbie

3532 Views

1 replies

2 likes

  • 3532 Views
  • 1 replies
  • 2 likes

Problem with Bluetooth On PC

PlanFreeCountryCzech RepublicDevicePcOperating SystemWindows 10 My Question or IssueHi guys, I have a problem with spotify on pc. I once connected a bluetooth speaker to my pc and fine then I disconnected it and wanted to listen to music normally but...

Casual Listener

Plan Free Country Czech Republic Device Pc Operating System Windows 10   My Question or Issue Hi guys, I have a problem with spotify on pc. I once connected a bluetooth speaker to my p...

PetrVelky

Casual Listener

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Chrome mini player not resizing properly

PlanPremiumCountryCanadaDeviceGoogle Chrome browserOperating SystemWindows 11 My Question or IssueI use spotify exclusively via the web player during work (9-5 m-f), as the sound is louder through chrome. I use the mini player for the convenience and...

Casual Listener

Plan Premium Country Canada Device Google Chrome browser Operating System Windows 11   My Question or Issue I use spotify exclusively via the web player during work (9-5 m-f), as the s...

jessowo

Casual Listener

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

message keeps saying can't play this song right now

I go to play my songs as an artist and others start playingand the message says on bottom when I try to play mineis cant play this song right now

Visitor

I go to play my songs as an artist and others start playing and the message says on bottom when I try to play mine is cant play this song right now

ribezaz

Spotify Star

1657 Views

1 replies

1 likes

  • 1657 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Zoom settings not saving.

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the library and now playing tab every time I open the a...

Casual Listener

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the ...

StarryEyedDoggy

Newbie

2202 Views

4 replies

2 likes

  • 2202 Views
  • 4 replies
  • 2 likes

Can't Start Spotify App on Windows 10

I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\System32\daxexec.dll" Any help would be appreciate.

Regular

I get the following when I try to start the Spotify App on Windows 10 PC.   "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\S...

tebok

Visitor

7261 Views

6 replies

1 likes

  • 7261 Views
  • 6 replies
  • 1 likes

Superuser Contribution [desktop] desktop app defaults to web login

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueI have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since the app requires website login and I am unable to access this, is there...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue I have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since...

Not applicable

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify always skips one specific song

PlanFreeCountryUSADeviceBoth laptop and desktop PCOperating SystemWindows 11 and Windows 10 (respectively) My Question or IssueEvery time I try to listen to the Danger Days album from start to finish, "Jet-Star and the Kobra Kid / Traffic Report" ALW...

Casual Listener

Plan Free Country USA Device Both laptop and desktop PC Operating System Windows 11 and Windows 10 (respectively)   My Question or Issue Every time I try to listen to the Danger Days a...

Dessi

Moderator

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hissing/static when listening.

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones and the hissing/static is definitely from the spotif...

Regular

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones a...

R41N

Newbie

6502 Views

9 replies

0 likes

  • 6502 Views
  • 9 replies
  • 0 likes

Spotify installer - error code: 24

Plan Premium Country Italy Device PC Operating System Windows 7 Pro My Question or Issue My computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (un...

Casual Listener

Plan Premium Country Italy  Device PC Operating System Windows 7 Pro   My Question or Issue My computer is in a work domain and my domain user can't install from th...

MePenguin

Regular

76077 Views

44 replies

1 likes

  • 76077 Views
  • 44 replies
  • 1 likes

Superuser Contribution bug with show less

STR:Open spotify on webLoginNavigate to any artist with at least 10 songs in PopularClick on Show moreClick on Show lessObserve behaviorCurrent result:Popular list does not collapse to 5 songsExpected result:Popular list does collapse to 5 songs

Visitor

STR: Open spotify on web Login Navigate to any artist with at least 10 songs in Popular Click on Show more Click on Show less Observe behavior Current result: Popular list does not collapse...

Dessi

Moderator

294 Views

2 replies

0 likes

  • 294 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug: Expanding Album Art Eliminates Friend Activity

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away. Even when the album art is minimized, the Friend Activity panel does not reappear. When I ...

Gig Goer

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away.    Even when the album art ...

ux-expert

Casual Listener

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution When family member listens on Echo Dot it stops playing on my device

I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...

Casual Listener

I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...

Not applicable

24723 Views

12 replies

1 likes

  • 24723 Views
  • 12 replies
  • 1 likes