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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135118 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135118 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51690 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51690 Views
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  • 32 likes

Superuser Contribution My daily mixes keep changing

While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing

  • Music Fan
  • While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing  
  • Yordan
  • Moderator
  • 584 Views
  • 7 replies
  • 1 likes
  • 584 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Album "Everything Was Forever" by Sea Power cutting to silence mid-track(s)

PlanPremiumCountryUnited States DeviceHP OMENOperating SystemWindows 11 My Question or IssueExtremely strange issue here; I was listening to Sea Power's album "Everything Was Forever" when the sound suddenly cut out in the middle of the track. At fir...

  • Regular
  • Plan Premium Country United States   Device HP OMEN Operating System Windows 11   My Question or Issue Extremely strange issue here; I was listening to Sea Power's album "Everyth...
  • Alex
  • Moderator
  • 870 Views
  • 13 replies
  • 4 likes
  • 870 Views
  • 13 replies
  • 4 likes

Superuser Contribution Post flooding detection algorithm is flaky

I've had this happen to me several times now: I'll try to start a post in Community. I'll write the post and attempt to submit it. Sometimes, there will be some sort of validation error. I will fix that error, and re-submit it. Suppose there is anoth...

  • Casual Listener
  • I've had this happen to me several times now:   I'll try to start a post in Community. I'll write the post and attempt to submit it. Sometimes, there will be some sort of validation error. I w...
  • josephshaheen4
  • Regular
  • 104 Views
  • 2 replies
  • 1 likes
  • 104 Views
  • 2 replies
  • 1 likes

Spotify Connect Gremlins for a Couple of Weeks?

PlanPremium CountryUnited Kingdom DeviceControlling devices: Windows 10, AndroidReceiving devices: Facebook Portal, Arylic receiver My Question or IssueI switched back to Spotify a year or so ago after being forcibly migrated from Google Play Music t...

  • Newbie
  •   Plan Premium   Country United Kingdom   Device Controlling devices: Windows 10, Android Receiving devices: Facebook Portal, Arylic receiver   My Question or Issue I ...
  • dinomight
  • Spotify Star
  • 107 Views
  • 1 replies
  • 1 likes
  • 107 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution [Mobile][Developer] Implement mp3 Files to Spotify Playlist Queue

Im sorry for my bad english, hope the idea is understandable. There are some remix or other tracks i Like to listen too. But the Problem is that Spotify doesnt Cover every song/remix/whatever because of Copyright Issues. My idea is to let Spotify Imp...

  • Newbie
  • Im sorry for my bad english, hope the idea is understandable.   There are some remix or other tracks i Like to listen too. But the Problem is that Spotify doesnt Cover every song/remix/whateve...
  • AndresM
  • Spotify Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Developer
    Mobile
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see some of my friends

PlanPremiumCountrySpainDeviceASUS laptopOperating SystemWindows 10 My Question or IssueHello!I've been having problems with friend activities for quite a long time, but now I'm absolutely fed up. Some people disappeared again, yesterday night out of ...

  • Newbie
  • Plan Premium Country Spain Device ASUS laptop Operating System Windows 10   My Question or Issue Hello! I've been having problems with friend activities for quite a long time, but now...
  • Jeremy
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing when Spotify is open on two devices

PlanPremiumCountrySwitzerlandDeviceXiaomi Pocophone F1 & Lenovo Thinkpad T14Operating SystemAndroid 10 & Windows 10 My Question or IssueI do not know exactly what is causing my problem. It seems when I have my wireless earbuds (Jabra 65t) connected v...

  • Visitor
  • Plan Premium Country Switzerland Device Xiaomi Pocophone F1 & Lenovo Thinkpad T14 Operating System Android 10 & Windows 10   My Question or Issue I do not know exactly what is ...
  • LosD
  • Casual Listener
  • 804 Views
  • 6 replies
  • 2 likes
  • 804 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution [Friend Feed] Missing lots of people I follow

PlanPremiumCountrySwitzerlandDeviceAny Windows PCOperating SystemWindows 10 / Windows 11 My Question or Issue:A couple months ago from one day to another, about 95% of the people I follow on Spotify stopped showing up in my friend feed. I didn't chan...

  • Regular
  • Plan Premium Country Switzerland Device Any Windows PC Operating System Windows 10 / Windows 11   My Question or Issue: A couple months ago from one day to another, about 95% of the pe...
  • Jeremy
  • Moderator
  • 205 Views
  • 5 replies
  • 0 likes
  • 205 Views
  • 5 replies
  • 0 likes

Superuser Contribution web app launching in firefox when starting spotify on laptop

PlanPremiumCountry Device(toshiba laptopOperating SystemWindows 10 My Question or Issuehow can i stop the web app from launching everytime i start spotify on my laptop. it is so annoying. I have deleted and reinstalled spotify have cleaned all cookie...

  • Casual Listener
  • Plan Premium Country   Device (toshiba laptop Operating System Windows 10   My Question or Issue how can i stop the web app from launching everytime i start spotify on my laptop. ...
  • OscarDC
  • Moderator
  • 339 Views
  • 3 replies
  • 0 likes
  • 339 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tracks skips back to start after 2 seconds

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueEvery track I play skips back to start after about 1-2 seconds. This occurs on ALL tracks no matter if its in my playlists or not. Sometimes it skips back 2 seconds twice in a row. After ...

  • Music Fan
  • Plan Free Device PC Operating System Windows 10   My Question or Issue Every track I play skips back to start after about 1-2 seconds. This occurs on ALL tracks no matter if its in my pl...
  • Greggy300
  • Music Fan
  • 587 Views
  • 5 replies
  • 3 likes
  • 587 Views
  • 5 replies
  • 3 likes

Superuser Contribution New Releases / What's New not shown on Windows app

Dear folks,for some time I can't find the "What's new" icon (that fancy bell) on the Windows app. I can not easily get to what the artist I follow has released. I hardly ever use the Android app (where I can find that bell) because I am a more comput...

  • Newbie
  • Dear folks, for some time I can't find the "What's new" icon (that fancy bell) on the Windows app.    I can not easily get to what the artist I follow has released. I hardly ever use the...
  • Ver
  • Spotify Legend
  • 162 Views
  • 1 replies
  • 1 likes
  • App
    feed
    new releases
    What's new
    Windows
  • 162 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Possible Defect: "See Discography" Link Navigates to First Listed Album from Artist Rather than List

I've noticed in the past couple of days that the "See Discography" link on artists' pages no longer navigates to a listing of their albums. Instead, that link has been bringing me to first album listed for that particular artist. Repro StepsIn either...

  • Newbie
  • I've noticed in the past couple of days that the "See Discography" link on artists' pages no longer navigates to a listing of their albums. Instead, that link has been bringing me to first album list...
  • Eni
  • Moderator
  • 573 Views
  • 7 replies
  • 2 likes
  • 573 Views
  • 7 replies
  • 2 likes

Superuser Contribution Optimize PC Spotify application.

I have downloaded and tried using the Spotify application on my PC. The application tends to freeze, not load or crash on a multiple times on a daily basis. I find it much more appealing to use the problem-free web player as it does not hinder or agg...

  • Visitor
  • I have downloaded and tried using the Spotify application on my PC. The application tends to freeze, not load or crash on a multiple times on a daily basis. I find it much more appealing to use the p...
  • Eni
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't play on PC, online/offline

PlanPremiumCountrySweden DeviceHP ZbookOperating SystemW10 Spotify doesn't play on my PC when I'm on my home network at all, neither online nor offline. Everything. everything, else works just fine. Netflix, spotify on iphone. Spotify works on the PC...

  • Casual Listener
  • Plan Premium Country Sweden   Device HP Zbook Operating System W10   Spotify doesn't play on my PC when I'm on my home network at all, neither online nor offline. Everything. ever...
  • Alex
  • Moderator
  • 130 Views
  • 2 replies
  • 0 likes
  • 130 Views
  • 2 replies
  • 0 likes

Superuser Contribution Too many ads

I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think more then five. That is an unreasonable amount of ads...

  • Casual Listener
  • I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think mo...
  • furry1281
  • Gig Goer
  • 18533 Views
  • 12 replies
  • 28 likes
  • 18533 Views
  • 12 replies
  • 28 likes

Hacker deleted saved songs

PlanPremiumCountry Device(Windows Desktop, OnePlus 3)Operating System(Android Oreo, Windows My Question or Issue My account got hacked a few days ago and the Hacker deleted all of my saved Songs in the Library (not Playlist). Is it possible to recove...

  • Newbie
  • Plan Premium Country   Device (Windows Desktop, OnePlus 3) Operating System (Android Oreo, Windows 😎   My Question or Issue  My account got hacked a few days ago and ...
  • Bluew_Music
  • Casual Listener
  • 315 Views
  • 2 replies
  • 1 likes
  • 315 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify web player doesnt react

PremiumGermanyWindows DesktopChrome My Question or IssueWhen I enter the web player, I can click on a song to start listening, after that the player doesnt really react anymore. Sometimes you can skip a song but you cant restart the song or get to th...

  • Casual Listener
  •   Premium Germany Windows Desktop Chrome   My Question or Issue When I enter the web player, I can click on a song to start listening, after that the player doesnt really react anymo...
  • OscarDC
  • Moderator
  • 250 Views
  • 2 replies
  • 2 likes
  • 250 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify Codes + Album Cover

DeviceDesktop latest versionOperating SystemWindows My Question or IssueHi, does anyone know if the desktop app still shows the album cover + the spotify code below, or that's only exclusive for the Android and iOS version now?spotifycodes.com is not...

  • Casual Listener
  • Device Desktop latest version Operating System Windows    My Question or Issue Hi, does anyone know if the desktop app still shows the album cover + the spotify code below, or that's ...
  • jackazul98
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

Superuser Contribution PC app problem

PlanFreeCountry Device(PC)Operating System(Windows 10) My Question or IssueIf I use spotify on my computer, it doesn't count for me and I can't connect the device to my phone. Also, the status is not shown on the discord. (I have it turned on)But whe...

  • Casual Listener
  • Plan Free Country   Device (PC) Operating System (Windows 10)   My Question or Issue If I use spotify on my computer, it doesn't count for me and I can't connect the device to my ...
  • Jeremy
  • Moderator
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
  • 3 replies
  • 0 likes