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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1714 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145937 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130930 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10995 Views

1 replies

6 likes

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Superuser Contribution can't log in with my account on my laptop, 'something went wrong' message

I have a premium student plan and I can log in on my phone, but whenever I try to log in on my laptop, it displays 'something went wrong message'

Visitor

I have a premium student plan and I can log in on my phone, but whenever I try to log in on my laptop, it displays 'something went wrong message'

Susan_GP

Moderator

314 Views

1 replies

0 likes

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Restore playlists and account data in desktop app after reset (Windows 11)

I probably shouldn't have reset my desktop app after the "Repair" didn't work, but I did. On the web version, I can see all my playlists, Follows, etc. How do I get this data to display again on the desktop app?

Music Fan

I probably shouldn't have reset my desktop app after the "Repair" didn't work, but I did. On the web version, I can see all my playlists, Follows, etc. How do I get this data to display again on th...

Bittencourt

Spotify Star

697 Views

7 replies

0 likes

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Superuser Contribution Spotify continues playing when lid is closed

PlanPremium Operating SystemWindows 10 VersionSpotify for Windows (64 bit) 1.2.33.1042.g26c92729My Question or IssueSpotify doesn't stop playing when closing laptop lid.Windows power settings are set to sleep when closing the lid, but if Spotify is p...

Visitor

Plan Premium   Operating System Windows 10   Version Spotify for Windows (64 bit) 1.2.33.1042.g26c92729 My Question or Issue Spotify doesn't stop playing when closing laptop lid. ...

Maria

Moderator

2452 Views

3 replies

1 likes

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Superuser Contribution Can't add local files to an existing Spotify playlist.

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. However, if I attempt to add a local file to a larger p...

Casual Listener

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. Howe...

Hydroloach

Visitor

5901 Views

11 replies

2 likes

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Superuser Contribution Zooming not scaling properly with the new desktop UI

With the new UI, I cannot access my profile while using the Desktop app because the "minimise" button covers it up as it is WAY too large. Zooming in fixes but this shouldn't be an issue for ANY zoom levels as it is inconvenient for users. The "Going...

Newbie

With the new UI, I cannot access my profile while using the Desktop app because the "minimise" button covers it up as it is WAY too large. Zooming in fixes but this shouldn't be an issue for ANY zoom...

FusionzZKnight

Casual Listener

3823 Views

22 replies

6 likes

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  • 22 replies
  • 6 likes

Sound fades out when under a certrain volume threshold

Edit: Well I'm an **bleep**. While fiddeling around with my VoiceMeeter settings I accidently put a noise gate in place for the track I'm using for Spotify and didn't realize. Since I have my browser on another track it obviously didn't happened on t...

Newbie

Edit: Well I'm an **bleep**. While fiddeling around with my VoiceMeeter settings I accidently put a noise gate in place for the track I'm using for Spotify and didn't realize. Since I have my browser...

214 Views

0 replies

0 likes

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Superuser Contribution Revert recently played list to multi-selection

Operating SystemWindows 11 My Question or IssueA few days ago i could select several songs from de played recently tab to savethem on my lists and now i cant, because you changed it and now i am forced toselect each song every time i want to save it,...

Casual Listener

Operating System Windows 11   My Question or Issue A few days ago i could select several songs from de played recently tab to save them on my lists and now i cant, because you changed it an...

Novy

Moderator

247 Views

1 replies

0 likes

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Song/sound doesn't match actual track

PlanPremiumCountryAustraliaDevice(PC)Operating System(Windows 11) My Question or IssueThis is a bit of a weird one, and I'm not really sure how I can can better word the title.A bunch of tracks on my spotify 'daylist' are all playing the sound of 'La...

Newbie

  Plan Premium Country Australia Device (PC) Operating System (Windows 11)   My Question or Issue This is a bit of a weird one, and I'm not really sure how I can can better word ...

osornios

Spotify Star

483 Views

1 replies

0 likes

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Algo deu errado Experimente recarregar a página eu tenho esse erro

não consigo entrar no site nem no aplicativo do desktop porem no celular fica normal fica aparecendo esse erro de recarregar a pagina e no aplicativo diz isso

Visitor

não consigo entrar no site nem no aplicativo do desktop porem no celular fica normal fica aparecendo esse erro de recarregar a pagina e no aplicativo diz isso

Bittencourt

Spotify Star

5113 Views

14 replies

0 likes

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Can you add all the features on mobile to PC please

PlanFree/Premium CountryCanada DevicePC and Laptops My Question or IssueMost of the stuff on mobile isn't on PC or the website. ()

Newbie

Plan Free/Premium   Country Canada   Device PC and Laptops   My Question or Issue Most of the stuff on mobile isn't on PC or the website. ()

osornios

Spotify Star

231 Views

1 replies

0 likes

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Superuser Contribution my spotify layout is messed up

my spotify home and browse button is not where it should be and my profile button is overlapping with my minimize button

Casual Listener

my spotify home and browse button is not where it should be and my profile button is overlapping with my minimize button

OscarDC

Moderator

457 Views

1 replies

0 likes

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Superuser Contribution The default zoom on the Spotify app on Windows is too zoomed in?

Every time I open the Spotify app on Windows it looks super zoomed in and I have to manually zoom out. Is there any way to set up the default zoom upon app start? I can provide a screenshot if necessary.

Casual Listener

Every time I open the Spotify app on Windows it looks super zoomed in and I have to manually zoom out. Is there any way to set up the default zoom upon app start? I can provide a screenshot if necess...

2001herne

Newbie

8818 Views

11 replies

2 likes

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Superuser Contribution Local files option doesn't appear in my settings/privacy list

I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few days ago is now greyed out.

Casual Listener

I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few...

JustJJax

Visitor

3970 Views

12 replies

0 likes

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Superuser Contribution [Desktop] Annoying spellcheck red line in search bar

Operating System(Windows 11) Whose idea was it to implement a spell check in the search bar of the desktop client with latest update? I've never asked for it, and I never will.Please remove it, or tell me how I can disable the red lines. (All spell c...

Music Fan

Operating System (Windows 11)   Whose idea was it to implement a spell check in the search bar of the desktop client with latest update? I've never asked for it, and I never will. Please r...

Brian

Roadie

1716 Views

10 replies

3 likes

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Superuser Contribution [Windows] BUG - Scaling UI resets when clicking on home button

Scaling UI resets when clicking on home button.When you scale ui ctrl and +/- and then click on home, scale resets.

Music Fan

Scaling UI resets when clicking on home button. When you scale ui ctrl and +/-  and then click on home, scale resets.

OscarDC

Moderator

1107 Views

3 replies

0 likes

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Superuser Contribution spotify desktop not playing music

Spotify on desktop is not playing any music at all- nothing works to make music play. On iphone, spotify cuts out frequently.

Visitor

Spotify on desktop is not playing any music at all- nothing works to make music play. On iphone, spotify cuts out frequently.

Eni

Moderator

365 Views

1 replies

0 likes

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Solved!! Spotify desktop seems incompatible with Focusrite scarlett 4i4 external audio interface

PlanPremium familyCountryFranceDeviceLenovo thinkcenter i5-4570T , 8Gb + Focusrite scarlett 4i4Operating SystemWindows 10 Pro 22H2 My Question or IssueI was so happy to receive my new USB external audio device Focusrite Scarlett 4i4, but this one doe...

Casual Listener

Plan Premium family Country France Device Lenovo thinkcenter i5-4570T , 8Gb + Focusrite scarlett 4i4 Operating System Windows 10 Pro 22H2   My Question or Issue I was so happy to ...

chipolatof

Casual Listener

1322 Views

1 replies

0 likes

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Spotify App can play 0.5% songs on IPv6. It seems to be App UI bug.

PlanPremiumCountrySouth KoreaDeviceIntel NUCOperating SystemWindows 11 64bitMy Question or IssueWindows(64비트)용 Spotify 1.2.33.1039.g8ddb5918I'm using Spotify App on IPv6 only network. (IPv4 network is broken by me ) When I click song title I can alwa...

Casual Listener

Plan Premium Country South Korea Device Intel NUC Operating System Windows 11 64bit My Question or Issue Windows(64비트)용 Spotify 1.2.33.1039.g8ddb5918 I'm using Spotify App on IPv6 only netw...

746 Views

0 replies

1 likes

IPv6
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Solved!!Superuser Contribution Window draging breaks when window is too small

Operating SystemWindows 11 My Question or IssueSee attached video. When making the Spotify window small enough to collapse the search widget, it still blocks any mouse dragging. As a consequence you cannot drag the window of the application itself.

Casual Listener

Operating System Windows 11   My Question or Issue See attached video. When making the Spotify window small enough to collapse the search widget, it still blocks any mouse dragging. As a con...

Vasil

Moderator

517 Views

3 replies

0 likes

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Superuser Contribution Spotify homepage and search not loading when connected to multiple displays

Basically just the title. I am using my work laptop to listen to music on spotify and am experiencing an issue where if my laptop is connected to multiple displays (using a docking station), the homepage, search, "What's New" and friends listening is...

Visitor

Basically just the title. I am using my work laptop to listen to music on spotify and am experiencing an issue where if my laptop is connected to multiple displays (using a docking station), the home...

Maria

Moderator

1029 Views

1 replies

0 likes

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