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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1967 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149549 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136367 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11239 Views

1 replies

6 likes

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Superuser Contribution wrong audio keeps playing

i have been listening to the daylist. first song on that list was hoziers empire now. i listened to it, but then it started playing again even though spotify was showing a completly different song playing. had to listen to another list and then come ...

Casual Listener

i have been listening to the daylist. first song on that list was hoziers empire now. i listened to it, but then it started playing again even though spotify was showing a completly different song pl...

Joan

Moderator

474 Views

5 replies

0 likes

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when adding a lot of songs to the queue at once only a limited ammount is added

PlanPremiumCountryBelgiumDevicelenovo legion pro 5Operating Systemwindows 11 My Question or Issuewhen adding a lot of songs (in this case 200) to the queue at once, only a limited ammount is added (70 in this case)

Regular

Plan Premium Country Belgium Device lenovo legion pro 5 Operating System windows 11   My Question or Issue when adding a lot of songs (in this case 200) to the queue at once, only a li...

kaworu_bloodpaw

Roadie

378 Views

1 replies

0 likes

queue
windows 11
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Superuser Contribution Smart shuffle doesn't work

I've been using the smart shuffle option on mobile for a while and I've liked it a lot so it's pretty much on most of the time. But a problem surfaced when I tried turning it on on PC. Whenever I turn smart shuffle on, no recommendations appear on qu...

Casual Listener

I've been using the smart shuffle option on mobile for a while and I've liked it a lot so it's pretty much on most of the time. But a problem surfaced when I tried turning it on on PC. Whenever I tur...

Vasil

Moderator

1720 Views

4 replies

0 likes

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problems play songs with web player

9 songs out of 10 gets the following message, "Spotify can't play this right now". Works fine when I play on mobile with app. Same wireless network

Visitor

9 songs out of 10 gets the following message, "Spotify can't play this right now". Works fine when I play on mobile with app. Same wireless network

ᵴᴛᴇᴠᴇ

Music Fan

1005 Views

3 replies

1 likes

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Superuser Contribution Songs stop after clicking spacebar

Even when I play a game the music stops after clicking spacebar. Logging out and logging in didn't work. Can someone help?

Newbie

Even when I play a game the music stops after clicking spacebar. Logging out and logging in didn't work. Can someone help?

Maria

Moderator

1688 Views

1 replies

0 likes

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Solved!! why is spotify desktop app not playing any songs?

i have tried all the ways to fix this i could find but i keep getting the same error. i have reinstalled spotify many times but it still isnt fixed. the web player and ios app work fine.the error: spotify cant play this right now. if you have the fil...

Casual Listener

i have tried all the ways to fix this i could find but i keep getting the same error. i have reinstalled spotify many times but it still isnt fixed. the web player and ios app work fine. the error: ...

Not applicable

1038 Views

6 replies

0 likes

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Superuser Contribution Desktop site and windows app

My monitor starts flickering as soon the app/website starts. Clip to visualize my issue: https://youtu.be/UnKfDp7GK7Q?si=OL6UgcRua-z1RcKH

Casual Listener

My monitor starts flickering as soon the app/website starts. Clip to visualize my issue: https://youtu.be/UnKfDp7GK7Q?si=OL6UgcRua-z1RcKH

Vasil

Moderator

432 Views

1 replies

0 likes

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Superuser Contribution Lex Fridman video not playing

PlanPremiumCountryLithuaniaDeviceThinkPad PCOperating SystemWindows 11 My Question or IssueVideo for example for Joe Rogan experience plays wellVideo for Lex Fridman podcast does not play, and says update the app even though its already latest

Visitor

Plan Premium Country Lithuania Device ThinkPad PC Operating System Windows 11   My Question or Issue Video for example for Joe Rogan experience plays well Video for Lex Fridman podcas...

Eni

Moderator

378 Views

1 replies

0 likes

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Superuser Contribution PREMIUM NOT WORKING ON MY ACCOUNT

PlanFree/PremiumCountryINDevice(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI have purchased sportify premium, but it is not reflecting/showing in my account.

Casual Listener

Plan Free/Premium Country IN Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue I have pur...

Eni

Moderator

509 Views

3 replies

0 likes

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Superuser Contribution Liked Songs No Longer Appearing or Selected When Using Your Desktop App

I am a premium user in the US with a Windows 10 laptop, Android 11 and 14 phones, and 2 Chrome OS devices (all fully updated in terms of their respective OS and Spotify). When I opened the Windows desktop app, the Liked Songs playlist no longer appea...

Visitor

I am a premium user in the US with a Windows 10 laptop, Android 11 and 14 phones, and 2 Chrome OS devices (all fully updated in terms of their respective OS and Spotify).  When I opened the Wind...

Ivelina

Moderator

436 Views

1 replies

0 likes

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Superuser Contribution playlist does not download to pc, Spotify works offline, trying to download to music file

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

288 Views

1 replies

0 likes

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Solved!!Superuser Contribution spotify windows app music controls randomly become unresponsive

The spotify desktop decides to randomly stop working for 20+ seconds. I click play/pause/skip or try to select a new song, and nothing happens. If a song is currently playing, then it will continue playing even after I close the app; then when I try ...

Casual Listener

The spotify desktop decides to randomly stop working for 20+ seconds. I click play/pause/skip or try to select a new song, and nothing happens. If a song is currently playing, then it will continue p...

Ivelina

Moderator

1155 Views

6 replies

1 likes

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friend activity isnt working even though setting is toggled

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend Activity still doesnt work.

Newbie

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend A...

user-removed

Not applicable

1275 Views

4 replies

0 likes

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Superuser Contribution Accessability? What a joke

None of the below information is required. HowevePlaMy Question or IssuePlan: Premium Family OwnerCountry: United StatesDevice: DesktopOperating System: Windows 10 Pro Thiss app alleges to be accessable, but will only open if full screen, cannot be a...

Newbie

None of the below information is required. HowevePla My Question or Issue Plan: Premium Family Owner Country: United States Device: Desktop Operating System: Windows 10 Pro   Thiss app al...

Yordan

Moderator

272 Views

1 replies

0 likes

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Superuser Contribution can't log in with my account on my laptop, 'something went wrong' message

I have a premium student plan and I can log in on my phone, but whenever I try to log in on my laptop, it displays 'something went wrong message'

Visitor

I have a premium student plan and I can log in on my phone, but whenever I try to log in on my laptop, it displays 'something went wrong message'

Susan_GP

Moderator

323 Views

1 replies

0 likes

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Restore playlists and account data in desktop app after reset (Windows 11)

I probably shouldn't have reset my desktop app after the "Repair" didn't work, but I did. On the web version, I can see all my playlists, Follows, etc. How do I get this data to display again on the desktop app?

Music Fan

I probably shouldn't have reset my desktop app after the "Repair" didn't work, but I did. On the web version, I can see all my playlists, Follows, etc. How do I get this data to display again on th...

Bittencourt

Spotify Star

702 Views

7 replies

0 likes

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Superuser Contribution Spotify continues playing when lid is closed

PlanPremium Operating SystemWindows 10 VersionSpotify for Windows (64 bit) 1.2.33.1042.g26c92729My Question or IssueSpotify doesn't stop playing when closing laptop lid.Windows power settings are set to sleep when closing the lid, but if Spotify is p...

Visitor

Plan Premium   Operating System Windows 10   Version Spotify for Windows (64 bit) 1.2.33.1042.g26c92729 My Question or Issue Spotify doesn't stop playing when closing laptop lid. ...

Maria

Moderator

2737 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution Can't add local files to an existing Spotify playlist.

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. However, if I attempt to add a local file to a larger p...

Casual Listener

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. Howe...

Hydroloach

Visitor

6090 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Superuser Contribution Zooming not scaling properly with the new desktop UI

With the new UI, I cannot access my profile while using the Desktop app because the "minimise" button covers it up as it is WAY too large. Zooming in fixes but this shouldn't be an issue for ANY zoom levels as it is inconvenient for users. The "Going...

Newbie

With the new UI, I cannot access my profile while using the Desktop app because the "minimise" button covers it up as it is WAY too large. Zooming in fixes but this shouldn't be an issue for ANY zoom...

FusionzZKnight

Casual Listener

3975 Views

22 replies

6 likes

  • 3975 Views
  • 22 replies
  • 6 likes

Sound fades out when under a certrain volume threshold

Edit: Well I'm an **bleep**. While fiddeling around with my VoiceMeeter settings I accidently put a noise gate in place for the track I'm using for Spotify and didn't realize. Since I have my browser on another track it obviously didn't happened on t...

Newbie

Edit: Well I'm an **bleep**. While fiddeling around with my VoiceMeeter settings I accidently put a noise gate in place for the track I'm using for Spotify and didn't realize. Since I have my browser...

218 Views

0 replies

0 likes

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