Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
8546 Views
90 replies
40 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
660 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1445 Views
30 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryGermanyDeviceDell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20Operating SystemWindows 11 23H2 My Question or IssueI've been having a huge problem with the response time of the user interface for a week now. Play and...
Plan Premium Country Germany Device Dell XPS, Core 11. Gen, 32 GB Ram, Nvidia Graphic, Focusrite 18i20 Operating System Windows 11 23H2 My Question or Issue I've been having a huge p...
Visitor
5234 Views
11 replies
5 likes
PlanPremiumCountryAustraliaDeviceLegion Y540Operating SystemWindows 10Version1.1.62.583.gdac868ed-aMy Question or IssueI am experiencing an issue where, if the client is set to offline mode, tracks that are stored locally on my computer will become f...
Plan Premium Country Australia Device Legion Y540 Operating System Windows 10 Version 1.1.62.583.gdac868ed-a My Question or Issue I am experiencing an issue where, if the client is set to ...
Not applicable
21152 Views
63 replies
13 likes
PlanPremium Operating SystemWindows My Question or IssueIf you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will show all songs as selected by highlighting them (as I would expect). However, ...
Plan Premium Operating System Windows My Question or Issue If you select a song and use shift+right-click or ctrl+right-click on another song further down, the interface will sho...
Moderator
756 Views
2 replies
0 likes
I just queued my liked song and when i look at my queue spotify queued the same song over and over.You can look at the attachment and yes if you scroll it's the same song over and over then under that new songs again just this one song got queued alo...
I just queued my liked song and when i look at my queue spotify queued the same song over and over. You can look at the attachment and yes if you scroll it's the same song over and over then under...
Casual Listener
613 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
373 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...
Plan Premium Country UK Device Desktop Operating System Windows My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...
Newbie
2877 Views
12 replies
6 likes
How can I download songs as MP3 files or similar so I can save them to a flash drive as backup or burn them onto a CD? Is this possible?
How can I download songs as MP3 files or similar so I can save them to a flash drive as backup or burn them onto a CD? Is this possible?
Spotify Star
42255 Views
1 replies
0 likes
How do i remove the new sidebar on the right side of the screen?
How do i remove the new sidebar on the right side of the screen?
Spotify Star
1783 Views
1 replies
2 likes
I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my computer is good and this is the only program that runs ...
I have performed multiple clean reinstalls of the spotify app, both the windows version and the og version, disabled hardware acceleration, etc. and the spotify app is still incredibly slow. my compu...
Casual Listener
1680 Views
3 replies
0 likes
There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?
There are certain devices from my network I want to remove from my connectable devices. It's possible on the web player, but not in the application itself. Are there ways remove them?
Spotify Star
770 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaOperating SystemWindows 11 My Question or IssueI can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how to fix it?
Plan Premium Country Indonesia Operating System Windows 11 My Question or Issue I can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how ...
Not applicable
516 Views
2 replies
0 likes
Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the songs from the chart. How to do this?Also, can I save a ...
Spotify published its charts, such as the Global Hits, at https://charts.spotify.com/charts/view/regional-global-weekly/latest. I want to save the chart as a playlist so that I can play all the s...
Moderator
2263 Views
1 replies
0 likes
Is there any way for me to reset my entire personalised music taste for my account or smth like that.?
Is there any way for me to reset my entire personalised music taste for my account or smth like that.?
Spotify Star
1101 Views
1 replies
0 likes
me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?
me hicieron un reembolso pero no me llego ningun correo que me iban a rembolsar alg, quisiera saber si efectuaran el reembolso?
Spotify Star
631 Views
1 replies
0 likes
Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no problem with the speakers since if I play anything...
Since the last update my desktop app is not working properly on PC. When I select my speakers as the output device, no sound is coming out. If I select my headphones as output, they work. There is no...
Visitor
3272 Views
6 replies
1 likes
PlanPremiumCountryCzech RepublicDeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueBasically my issue is same as the user here describes: https://community.spotify.com/t5/Desktop-Windows/This-track-is-not-available-for-all-tracks/...
Plan Premium Country Czech Republic Device Dell Latitude 7490 Operating System Windows 10 My Question or Issue Basically my issue is same as the user here describes: https:...
Moderator
837 Views
1 replies
0 likes
Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.
Sound with video is ok. When I change to audio the sound stops. I have tried everything, including new download. Other music from my Windows computer works fine.
Moderator
395 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceWindows 11 PRO desktopOperating SystemWindiws 11 PRO My Question or IssueI have the PC set to play through a T+A DAC 200. Before the Windows update, the sound setting for this device was set to 32bit, 352000Hz and Spotify ha...
Plan Premium Country US Device Windows 11 PRO desktop Operating System Windiws 11 PRO My Question or Issue I have the PC set to play through a T+A DAC 200. Before the Windows update,...
Music Fan
1475 Views
4 replies
0 likes
PlanPremiumCountryIndonesiaDeviceHP PavilionOperating SystemWindows 10 My Question or Issuewhen i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's smooth like normal. I've tried enabling and disabling the hardware accelera...
Plan Premium Country Indonesia Device HP Pavilion Operating System Windows 10 My Question or Issue when i'm scrolling on the home tab it feels laggy, but when i'm on another tab it's...
Visitor
789 Views
2 replies
0 likes
PlanPremiumDeviceSamsung A52, HP laptop, Asus ComputerOperating SystemAndroid 13, Windows 10, Windows 11 My Question or IssueHi guys, I have an issue recently that my windows devices do not sync current music with other devices. It happened after I u...
Plan Premium Device Samsung A52, HP laptop, Asus Computer Operating System Android 13, Windows 10, Windows 11 My Question or Issue Hi guys, I have an issue recently that my win...
Moderator
3694 Views
5 replies
0 likes
