Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83786 Views

40 replies

68 likes

  • 83786 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794576 Views

504 replies

64 likes

  • 794576 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23661 Views

25 replies

7 likes

  • 23661 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3052 Views

0 replies

4 likes

  • 3052 Views
  • 0 replies
  • 4 likes

Superuser Contribution Windows Log In Link, Web Player, and Support Site are all not working

PlanPremiumCountryUnited States of AmericaDeviceComputer DesktopOperating SystemWindows 10My Question or IssueHello so I opened my spotify app on my windows desktop and it prompted me to relogin, so I clicked the login button. I then waited for the l...

Casual Listener

Plan Premium Country United States of America Device Computer Desktop Operating System Windows 10 My Question or Issue Hello so I opened my spotify app on my windows desktop and it prompted ...

Susan_GP

Moderator

7207 Views

7 replies

0 likes

  • 7207 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution 2021 GUI Refresh [Friend Activity]

Plan PremiumCountry AustraliaDevice (Windows Desktop)Operating System (Windows 10 Pro) My Question or Issue Hi All, In the new update, a blue dot appears on the top right of the persons profile in the Friend Activity section of the application. See i...

Newbie

Plan Premium Country Australia Device (Windows Desktop) Operating System (Windows 10 Pro)   My Question or Issue   Hi All,   In the new update, a blue dot appears on ...

Anti-Google

Visitor

10116 Views

5 replies

4 likes

  • 10116 Views
  • 5 replies
  • 4 likes

How do I clear the queue?

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cleared the queue, the songs automagically appears in t...

Visitor

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cle...

Visual_Jei

Casual Listener

2180 Views

2 replies

1 likes

  • 2180 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cursor in search field jumps around while typing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

527 Views

4 replies

0 likes

  • 527 Views
  • 4 replies
  • 0 likes

Superuser Contribution High Ping , when my music change

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Newbie

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Ivelina

Moderator

792 Views

1 replies

1 likes

  • 792 Views
  • 1 replies
  • 1 likes

Superuser Contribution “Download” filter of the Library is activated without being requested

Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.

Regular

Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.

Ivelina

Moderator

302 Views

1 replies

1 likes

  • 302 Views
  • 1 replies
  • 1 likes

The extra data on song links breaks the link preview in some apps

PlanPremiumCountryIndiaDeviceMacbook Pro M3Operating SystemMacOS Sequoia 15.1.1 When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn't work, but when I remove the part after the main song's link(in the exam...

Newbie

Plan Premium Country India Device Macbook Pro M3 Operating System MacOS Sequoia 15.1.1   When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn...

347 Views

0 replies

0 likes

link
preview
share
  • 347 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution app won't let me sign in, but i can sign into desktop

I had been using the app without issue. Suddenly I cannot sign into the app--it brings me to "Allow Spotify to connect to: Spotify for Desktop" and shows me my login name with a "Not you? option underneath and below that there's a button that says "C...

Casual Listener

I had been using the app without issue. Suddenly I cannot sign into the app--it brings me to "Allow Spotify to connect to: Spotify for Desktop" and shows me my login name with a "Not you? option unde...

frequenC

Casual Listener

937 Views

4 replies

0 likes

  • 937 Views
  • 4 replies
  • 0 likes

Song seek lagging?

It seems there's a delay of 1-3 seconds when setting seeker to mid-song for an example. Used to be instant. Doesn't happen only to me, verified this with three other people, everyone has this. What's up with that?

Regular

It seems there's a delay of 1-3 seconds when setting seeker to mid-song for an example.  Used to be instant.  Doesn't happen only to me, verified this with three other people, everyone ha...

stripeytiger510

Newbie

502 Views

1 replies

2 likes

Windows
  • 502 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Music fades in and out .

Plan: Premium Individual Country: USA Device: laptop PC running Windows 10 Music fades in and out for no particular reason. Crossfade is disabled. Streaming quality is set to very high. It doesn't happen with any particular artist or track. But every...

Music Fan

Plan: Premium Individual   Country: USA   Device: laptop PC running Windows 10    Music fades in and out for no particular reason. Crossfade is disabled. Streaming quality i...

OscarDC

Moderator

3698 Views

7 replies

0 likes

  • 3698 Views
  • 7 replies
  • 0 likes

Superuser Contribution I can't login into my account on Spotify Desktop app (Error code: desktop_login_accounts:4)

Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned on a VPN extension (Touch VPN) to Google Chrome to...

Casual Listener

Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned...

Ivelina

Moderator

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums auto added to playlist though Shuffle and Autoplay both switched off

Spotify PremiumSpotify für Windows (64 Bit) 1.2.50.335.g5e2860a8Windows 10 22H2 Hi,after playing an album, Spotify keeps adding an additional albums of the same artist to the playlist and continues playing. How can I stop Spotify adding albums to the...

Casual Listener

Spotify Premium Spotify für Windows (64 Bit) 1.2.50.335.g5e2860a8 Windows 10 22H2   Hi, after playing an album, Spotify keeps adding an additional albums of the same artist to the play...

Vasil

Moderator

519 Views

5 replies

0 likes

  • 519 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to hear Spotify with headphones on Windows 10

PlanFPremiumCountryUSADevicen/aOperating Systemwindows 10 desktop My Question or IssueWhen I click play the music starts but I don't hear anything. It works perfectly fine without headphones but nothing comes through the headphones. I tried setting t...

Casual Listener

Plan FPremium Country USA Device n/a Operating System windows 10 desktop   My Question or Issue When I click play the music starts but I don't hear anything. It works perfectly fine wi...

KillerFangz

Regular

9200 Views

4 replies

0 likes

  • 9200 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Desktop fails to load when AppData is folder redirected

PlanN/ACountryUnited StatesDeviceWindowsOperating SystemWindows 10 My Question or Issue The Spotify Windows desktop app fails to load after install when the appdata folder is pointed to a network location via folder redirection. We are in a corporate...

Visitor

  Plan N/A Country United States Device Windows Operating System Windows 10   My Question or Issue   The Spotify Windows desktop app fails to load after install when the ap...

Novy

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution dont have a password

PlanPremiumCountrynorwayDevicesamsung s24 My Question or Issuehow can i log onto my account i have on my phone that i logged on using samsung log in? it shows that i got no password and i cant change it or anyting on the account so i cant log in from...

Visitor

Plan Premium Country norway Device samsung s24   My Question or Issue how can i log onto my account i have on my phone that i logged on using samsung log in? it shows that i got no passw...

Joan

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Nov. 1, 2024 windows 10 desktop premium playlist followers frozen for two months!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MateusM

Spotify Star

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login on Spotify Desktop App Win10 (Error code: accounts:103)

PlanPremium individualCountryArgentinaDeviceWin10 Pro N x64Operating SystemEdition Windows 10 Pro NVersion 20H2 My Question or IssueHi, I got my password changed and now the app can't log in.Backstory: I had to work in-office so I tried to log in at ...

Regular

Plan Premium individual Country Argentina Device Win10 Pro N x64 Operating System Edition Windows 10 Pro N Version 20H2   My Question or Issue Hi, I got my password changed and now th...

user-removed

Not applicable

2359 Views

3 replies

0 likes

  • 2359 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution graphical glitch to report on desktop app

When a song is playing, and the 'now playing' page is opened to the right, when you go to add a song to a new playlist, the drop-down menu has a seizure. Windows 10, desktop via Microsoft Store, version 1.249.439.0. This occurs on a fresh boot, with ...

Casual Listener

When a song is playing, and the 'now playing' page is opened to the right, when you go to add a song to a new playlist, the drop-down menu has a seizure. Windows 10, desktop via Microsoft Store, vers...

Bayside

Visitor

1074 Views

3 replies

0 likes

  • 1074 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Won't Unmute in Volume Mixer

PlanPremiumCountryUnited StatesDeviceIdeaPad FlexOperating SystemWindows 10 My IssueAs you can see in the screen shot attached, Spotify will not unmute. I have relaunched the app, closed other applications, and changed the volume. No matter what I do...

Visitor

Plan Premium Country United States Device IdeaPad Flex Operating System Windows 10   My Issue As you can see in the screen shot attached, Spotify will not unmute. I have relaunched the...

VladimirGluten

Regular

6006 Views

12 replies

0 likes

  • 6006 Views
  • 12 replies
  • 0 likes