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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82856 Views

40 replies

68 likes

  • 82856 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

786697 Views

503 replies

64 likes

  • 786697 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21270 Views

22 replies

6 likes

  • 21270 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2958 Views

0 replies

4 likes

  • 2958 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify can't play this right now

PlanFreeCountryCanadaDeviceChromebookOperating SystemChromeOS My Question or Issue For the past few days the spotify web player has not been working. When I try to play something it plays then when it finishes it plays 1 second of the next song then ...

Visitor

Plan Free Country Canada Device Chromebook Operating System ChromeOS   My Question or Issue   For the past few days the spotify web player has not been working. When I try to pla...

tabasmita

Newbie

6287 Views

9 replies

3 likes

  • 6287 Views
  • 9 replies
  • 3 likes

Solved!!Superuser Contribution App not working anymore with headset

PlanPremiumCountryFrance DevicePCOperating SystemWindows 10 My Question or IssueFor the past week or two, I’ve been having an issue with the Spotify app on my PC and my headset.I have a HyperX Cloud Flight S that I use for audio, but for some unknown...

Newbie

Plan Premium Country France   Device PC Operating System Windows 10   My Question or Issue For the past week or two, I’ve been having an issue with the Spotify app on my PC and m...

n-7d_1lx46mvs

Casual Listener

992 Views

5 replies

0 likes

  • 992 Views
  • 5 replies
  • 0 likes

Superuser Contribution System try icon disappears when Windows Explorer is restarted (Windows 11)

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear. It will not re-appear until I close Spotify fully, which due to...

Newbie

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear.   It ...

Dessi

Moderator

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Folder Added All Playlists

PlanPremiumCountryUSADeviceHP Operating SystemWindows 11 My Question or IssueI try to separate out certain items into folders and today when I created a new folder at the top of my playlist view after a few seconds it had added all 775 playlists to t...

Casual Listener

Plan Premium Country USA Device HP  Operating System Windows 11   My Question or Issue I try to separate out certain items into folders and today when I created a new folder at th...

Joan

Moderator

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10, Song is playing, PC has sound, but Spotify doesn't. (until I [...] every time)

PlanFreeCountryJapanDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on my laptop, other apps have sound and when I play it from my cellphone it pla...

Regular

Plan Free Country Japan Device Laptop Operating System Windows 10   My Question or Issue Hi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on ...

fefe1920

Regular

1460 Views

12 replies

1 likes

  • 1460 Views
  • 12 replies
  • 1 likes

Superuser Contribution Sound cracking using 7.1 surround sound

PlanPremiumCountryThe NetherlandsDeviceSpotify for Windows (64 bit)1.2.51.345.gcc39d911Operating SystemWindows 11 Pro My Question or IssueWhen I open spotify with 7.1 surround sound on the sound glitches + you hear cracking sounds. When I disable sur...

Newbie

Plan Premium Country The Netherlands Device Spotify for Windows (64 bit) 1.2.51.345.gcc39d911 Operating System Windows 11 Pro   My Question or Issue When I open spotify with 7.1 surro...

MueroMe

Newbie

1087 Views

2 replies

0 likes

  • 1087 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Volume automatically adjusted to max on desktop

DevicePCOperating SystemWindows 11 My Question or IssueI recently got a new desktop computer installed with Windows 11. I found the system volume always adjusted automatically up to the max (100) every time I switch to Spotify from other programs. An...

Casual Listener

Device PC Operating System Windows 11   My Question or Issue I recently got a new desktop computer installed with Windows 11. I found the system volume always adjusted automatically up to ...

31onctcw2jyo3pqz4hj4

Casual Listener

10738 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Superuser Contribution audio gets lowered whenever i change volume

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio. My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the volume, automatically get significantly quiet. It doesn't af...

Newbie

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio.  My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the vo...

Susan_GP

Moderator

1951 Views

6 replies

1 likes

  • 1951 Views
  • 6 replies
  • 1 likes

PC client does not remember previous volume setting after shutting down and turning on

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 11 My Question or IssueIf my Spotify volume is 50%, and I increase it to 100% and then turn off my PC and turn it on again, Spotify will reopen with a volume of 50%. It seems to not store the vo...

Regular

Plan Premium Country Sweden Device PC Operating System Windows 11   My Question or Issue If my Spotify volume is 50%, and I increase it to 100% and then turn off my PC and turn it on a...

Maarwiebenik1

Newbie

1084 Views

2 replies

1 likes

  • 1084 Views
  • 2 replies
  • 1 likes

Superuser Contribution Massive Input Delay/Lag and Song Transition Lag

Plan: PremiumCountry: USADevice: Acer Nitro 5OS: Win 11The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song transition lag. Let me elaborate further. When using playback cont...

Casual Listener

Plan: Premium Country: USA Device: Acer Nitro 5 OS: Win 11 The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song tra...

UncleBenZ13

Newbie

3912 Views

6 replies

4 likes

  • 3912 Views
  • 6 replies
  • 4 likes

What is Spotify doing with my mp4 files?

PlanPremiumCountry DevicePCOperating SystemWindows 11 My Question or IssueWhat is spotify doing with my mp4 files? I was trying to move some of them. Windows didn't allow. I checked with an unlocker app and saw that spotify was using one of the files...

Regular

  Plan Premium Country   Device PC Operating System Windows 11   My Question or Issue What is spotify doing with my mp4 files? I was trying to move some of them. Windows d...

kh3ldar

Regular

406 Views

2 replies

0 likes

mp4
  • 406 Views
  • 2 replies
  • 0 likes

Superuser Contribution Musicxmatch font size is too big

Operating System(Windows 10) My Question or Issue Hi guys, I'm really loving reading the lyrics while I listen to them, but the question is: why is the font so big? How can I resize it? And is it possible to have the full lyrics?

Casual Listener

Operating System (Windows 10)   My Question or Issue   Hi guys, I'm really loving reading the lyrics while I listen to them, but the question is: why is the font so big? How can I resi...

sh0d4n

Newbie

4898 Views

3 replies

19 likes

  • 4898 Views
  • 3 replies
  • 19 likes

Solved!! Can't see friends' listening activity

My Question or IssueI can't see any of my friends' activity and it kept saying "go to settings to enable my share my listening activity" which I did multiple times. I also uninstalled and reinstalled the app, restarted my computer, logged out and log...

Newbie

My Question or Issue I can't see any of my friends' activity and it kept saying "go to settings to enable my share my listening activity" which I did multiple times. I also uninstalled and reinstall...

MauriceMV

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop Win11] Spotify keeps crashing my computer

PlanPremiumCountryUSADeviceIntel® Core™**bleep**NVIDIA GeForce RTX 2080 SUPER Operating SystemWindows 11 Pro My Question or Issue[Very lengthy post but the subject is basically the TLDR] 02/28/2022For a couple of months now, Spotify has been freezing...

Casual Listener

Plan Premium Country USA Device Intel® Core™**bleep** NVIDIA GeForce RTX 2080 SUPER   Operating System Windows 11 Pro   My Question or Issue [Very lengthy post but the subject i...

MihailY

Moderator

13156 Views

37 replies

3 likes

  • 13156 Views
  • 37 replies
  • 3 likes

Superuser Contribution Windows Log In Link, Web Player, and Support Site are all not working

PlanPremiumCountryUnited States of AmericaDeviceComputer DesktopOperating SystemWindows 10My Question or IssueHello so I opened my spotify app on my windows desktop and it prompted me to relogin, so I clicked the login button. I then waited for the l...

Casual Listener

Plan Premium Country United States of America Device Computer Desktop Operating System Windows 10 My Question or Issue Hello so I opened my spotify app on my windows desktop and it prompted ...

Susan_GP

Moderator

7049 Views

7 replies

0 likes

  • 7049 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution 2021 GUI Refresh [Friend Activity]

Plan PremiumCountry AustraliaDevice (Windows Desktop)Operating System (Windows 10 Pro) My Question or Issue Hi All, In the new update, a blue dot appears on the top right of the persons profile in the Friend Activity section of the application. See i...

Newbie

Plan Premium Country Australia Device (Windows Desktop) Operating System (Windows 10 Pro)   My Question or Issue   Hi All,   In the new update, a blue dot appears on ...

Anti-Google

Visitor

10064 Views

5 replies

4 likes

  • 10064 Views
  • 5 replies
  • 4 likes

How do I clear the queue?

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cleared the queue, the songs automagically appears in t...

Visitor

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cle...

Visual_Jei

Casual Listener

2121 Views

2 replies

1 likes

  • 2121 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cursor in search field jumps around while typing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

522 Views

4 replies

0 likes

  • 522 Views
  • 4 replies
  • 0 likes