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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2089 Views

0 replies

4 likes

  • 2089 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150819 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138839 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

  • 11285 Views
  • 1 replies
  • 6 likes

Most images won't load, either on desktop app or website

For a few months now, Spotify randomly won't load images: album art, artist profile pictures, video thumbnails, playlist covers. There is apparently no pattern, sometimes a playlist will have every image loaded, but I can close and restart the app an...

Newbie

For a few months now, Spotify randomly won't load images: album art, artist profile pictures, video thumbnails, playlist covers.     There is apparently no pattern, sometimes a playl...

Amay

Spotify Star

710 Views

1 replies

1 likes

  • 710 Views
  • 1 replies
  • 1 likes

mon spotify sature

peu importe quoi faire, mais sur mon pc spotify sature

Visitor

peu importe quoi faire, mais sur mon pc spotify sature

ribezaz

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

I don't have the crossfade option in my settings

I would like to to shorten the amount of time between songs on my playlist, so I know I need to adjust my crossfade. The problem is when I go to my profile and choose settings, playback is not offered as an adjustable option. I have Spotify Premium a...

Casual Listener

I would like to to shorten the amount of time between songs on my playlist, so I know I need to adjust my crossfade. The problem is when I go to my profile and choose settings, playback is not offere...

trimom

Casual Listener

1008 Views

2 replies

1 likes

  • 1008 Views
  • 2 replies
  • 1 likes

eu abro o web player no google do pc mas fica só uma tela branca

eu vou no google do meu pc e pesquiso spotify e quando entro no site fica só uma tela branca e não consigo fazer nada, tentei até abrir o aplicativo mas quando eu aperto pra logar em uma conta ele me manda pro google, e quando eu vou pro google a tel...

Newbie

eu vou no google do meu pc e pesquiso spotify e quando entro no site fica só uma tela branca e não consigo fazer nada, tentei até abrir o aplicativo mas quando eu aperto pra logar em uma conta ele me...

ribezaz

Spotify Star

388 Views

1 replies

1 likes

  • 388 Views
  • 1 replies
  • 1 likes

Daily mixes playing tracks that aren't in the mix.

Ignore this. I'd forgotten I'd dumped a whole playlist into the Queue and so it was continuing the previous playlist after playing one song. Doh! I wish there was a "Start a new Playlist after the end of this song" option without having to resort to ...

Casual Listener

Ignore this. I'd forgotten I'd dumped a whole playlist into the Queue and so it was continuing the previous playlist after playing one song. Doh! 😣 I wish there was a "Start a new Playlist aft...

ribezaz

Spotify Star

410 Views

3 replies

1 likes

  • 410 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Songs pause every 3 seconds on all devices (Periodic Issue)

Listening to songs all day on Windows and/or Android, and suddenly playback pauses. I can resume playback, but will only play for about 3 seconds before pausing again. Every time this issue happens, it always plays for about 3 seconds and pauses agai...

Casual Listener

Listening to songs all day on Windows and/or Android, and suddenly playback pauses. I can resume playback, but will only play for about 3 seconds before pausing again. Every time this issue happens, ...

Yordan

Moderator

3083 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Superuser Contribution windows 11; resize window doesn't work properly

Plan;PremiumOperating SystemWindows 11 HomeApp VersionSpotify for Windows (64 bit)1.2.35.663.gb699649eIssueWindow refuses to resize smaller past a certain point. No other program on my computer does this, and it breaks the "Snap to" window behavior f...

Casual Listener

Plan; Premium Operating System Windows 11 Home App Version Spotify for Windows (64 bit) 1.2.35.663.gb699649e Issue Window refuses to resize smaller past a certain point. No other program on m...

Joan

Moderator

615 Views

1 replies

1 likes

  • 615 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Running EXTREMELY Slowly

PlanPremiumCountryU.S.A.DeviceLaptop & Samsung S24 UltraOperating SystemWindows 10, Android 14 My Question or IssueI have the same issue with spotify on both devices. On my computer, Spotify runs EXTREMELY slowly, to the point that opening the softwa...

Casual Listener

Plan Premium Country U.S.A. Device Laptop & Samsung S24 Ultra Operating System Windows 10, Android 14   My Question or Issue I have the same issue with spotify on both devices. &n...

Not applicable

2075 Views

8 replies

0 likes

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  • 8 replies
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Win10 desktop app icon error in tool bar.

The icon of spotify app in the tool bar become "a white paper" few days ago. It seem like the icon file couldn't be read by win10. No broblem with its function but this really annoy me.

Visitor

The icon of spotify app in the tool bar become "a white paper" few days ago. It seem like the icon file couldn't be read by win10. No broblem with its function but this really annoy me.

Amay

Spotify Star

1231 Views

1 replies

0 likes

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Superuser Contribution Genre links in other genres pages doesn't work

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a strange issue. I can't press Ge...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Noguri

Roadie

1320 Views

8 replies

0 likes

"desktop" "app"
"Windows"
Genres & Moods
Sub-genres
  • 1320 Views
  • 8 replies
  • 0 likes

Frame Rate capped at 60hz

PlanPremium DuoCountryFranceDevicePC, Desktop AppOperating SystemWindows 10 64-Bits My Question or Issue Hello, since the last interface update it seems that the desktop app has been capped at 60hz.Animations and scrolling are slow and seem a bit spl...

Newbie

Plan Premium Duo Country France Device PC, Desktop App Operating System Windows 10 64-Bits   My Question or Issue  Hello, since the last interface update it seems that the desktop...

Ayshndood

Casual Listener

1861 Views

2 replies

0 likes

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  • 2 replies
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I sign up for a duo plan but it always says the address is not the same for

I sign up for a duo plan but it always says the address is not the same for the other account when I enter the same exact address. Your support page sucks and doesn't really help.

Visitor

I sign up for a duo plan but it always says the address is not the same for the other account when I enter the same exact address. Your support page sucks and doesn't really help.

MateusM

Spotify Star

412 Views

1 replies

0 likes

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Superuser Contribution My desktop app does not sync to other devices that are playing music.

I am playing music on my Spotify mobile app. The fact that I am playing music is obvious when I open a browser window -- the song is playing there too and I can skip, etc. and have those functions affect the mobile app playback. If I open the Spotify...

Visitor

I am playing music on my Spotify mobile app. The fact that I am playing music is obvious when I open a browser window -- the song is playing there too and I can skip, etc. and have those functions af...

Maria

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
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Superuser Contribution Search function only within playlists has disappeared

Now this has been a thing for at least months and I'm not sure how long it's been the case or if it is even intended.I am on Windows, currently listening to my playlists at work. It used to be the case that you could click a little searching symbol w...

Visitor

Now this has been a thing for at least months and I'm not sure how long it's been the case or if it is even intended. I am on Windows, currently listening to my playlists at work. It used to be th...

Ivelina

Moderator

351 Views

1 replies

0 likes

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Superuser Contribution Re: Music available on mobile app but not on desktop version.

Did not work for me. I cleared the sites cache on my browser and still I get the error that it cannot play what is available... the only **bleep** it plays is CNN??? I can play the songs on my phone... I have Premium... so what is the point if I cann...

Visitor

Did not work for me. I cleared the sites cache on my browser and still I get the error that it cannot play what is available... the only **bleep** it plays is CNN??? I can play the songs on my phone....

Maria

Moderator

1134 Views

1 replies

0 likes

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Superuser Contribution My liked songs got reset

I've had more than 4k liked songs and they just disappeared to less than a hundred overnight.

Newbie

I've had more than 4k liked songs and they just disappeared to less than a hundred overnight.

Yordan

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Solved!! my spotify simply wont play anything

Today i woke up to my laptop not playing any sound at all, i fixed it, every other app is working properly but spotify. I think I've tried almost every possible solution, the one with the notepad, I've deleted all the files related to spotify, I've u...

Casual Listener

Today i woke up to my laptop not playing any sound at all, i fixed it, every other app is working properly but spotify. I think I've tried almost every possible solution, the one with the notepad, I'...

Amay

Spotify Star

1598 Views

4 replies

0 likes

  • 1598 Views
  • 4 replies
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Solved!!Superuser Contribution Songs sounding off

I have recently noticed that only songs on Spotify have been sounding strange. The only way I have learnt to fit this is by switching the audio output to another device and then switching back. I don't have the equaliser on and it happens regardless ...

Casual Listener

I have recently noticed that only songs on Spotify have been sounding strange. The only way I have learnt to fit this is by switching the audio output to another device and then switching back. I don...

MihailY

Moderator

563 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify can´t skip songs or play different songs

I am on Windows 11 (newest update) and my App has an Problem where the App sometimes (sometimes few weeks, other times few hours till it reapears) cant skip songs, cant play different songs and only plays that song and what would play after or rewind...

Casual Listener

I am on Windows 11 (newest update) and my App has an Problem where the App sometimes (sometimes few weeks, other times few hours till it reapears) cant skip songs, cant play different songs and only ...

goofy_alexsander

Casual Listener

925 Views

2 replies

2 likes

  • 925 Views
  • 2 replies
  • 2 likes

I've bought premium, but ads still appear on my laptop

I've bought premium several times for my laptop, but ads still appear and I can't see the lyrics. This is not just once, I have experienced it many times and I feel disturbed

Visitor

I've bought premium several times for my laptop, but ads still appear and I can't see the lyrics. This is not just once, I have experienced it many times and I feel disturbed

TanyaS

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes