Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87012 Views

40 replies

68 likes

  • 87012 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814657 Views

505 replies

64 likes

  • 814657 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29230 Views

30 replies

7 likes

  • 29230 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3424 Views

0 replies

4 likes

  • 3424 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution One playlist not showing up

PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueOne of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice it till today, but it could be because I only used this playlist again to...

Music Fan

Plan Premium Country Singapore Operating System Windows 10   My Question or Issue One of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice i...

Sebastro

Newbie

6839 Views

6 replies

0 likes

  • 6839 Views
  • 6 replies
  • 0 likes

Web Player and Windows Player not working

PlanPremium IndividualCountryUnited StatesDeviceHP desktop, Chrome browserOperating SystemWindows 11 My Question or IssueEvery playlist I try, it cycles through 2-5 different songs before starting to play one and then the audio cuts out after 9 secon...

Newbie

Plan Premium Individual Country United States Device HP desktop, Chrome browser Operating System Windows 11   My Question or Issue Every playlist I try, it cycles through 2-5 different...

Not applicable

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume rises when connecting headphones/ speakers

Plan Premium Country US Device PC Operating System Windows 11 My Question or Issue Volume issues began 10/12/24. My volume becomes much louder when I plug my earphones in while music is playing. Have to adjust the volume slider to get it back to norm...

Regular

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Volume issues began 10/12/24. My volume becomes much louder when I plug my earphones in w...

Dessi

Moderator

2986 Views

16 replies

7 likes

  • 2986 Views
  • 16 replies
  • 7 likes

Solved!!Superuser Contribution spotify can not play this right now. if you have the file on your computer you can import it.

PlanFreeCountryEgyptDevicedesktopOperating SystemWindows 10 My Question or IssueSpotify can not play this right now. if you have the file on your computer you can import it. This happens with the Windows app while using computer speakers or headphone...

Casual Listener

Plan Free Country Egypt Device desktop Operating System Windows 10   My Question or Issue Spotify can not play this right now. if you have the file on your computer you can import it. ...

plyoi

Visitor

6161 Views

9 replies

2 likes

  • 6161 Views
  • 9 replies
  • 2 likes

Superuser Contribution My computer version of Discord, when connected to Discord, the profile will

My computer version of Discord, when connected to Discord, the profile will not show the playback status, and in addition to the app version, the web page and mobile phone will show the playback status and other devices

Casual Listener

My computer version of Discord, when connected to Discord, the profile will not show the playback status, and in addition to the app version, the web page and mobile phone will show the playback stat...

33333333

Newbie

1080 Views

7 replies

1 likes

  • 1080 Views
  • 7 replies
  • 1 likes

Superuser Contribution Why can't I see my time capsule anymore?

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages now redirects you to a 404.

Music Fan

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages ...

Vasil

Moderator

2339 Views

1 replies

0 likes

  • 2339 Views
  • 1 replies
  • 0 likes

Search shows a massive amount of irrelevant results and there is no order of relevance

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueThe search is really broken. Here is an example:I want to listen to a song called Frida (by BEHM but let's pretend I don't remember) So I put Frida (or "Frida" doesn't see...

Music Fan

Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue The search is really broken. Here is an example: I want to listen to a song called Frida (by B...

Mikaelth54

Music Fan

745 Views

1 replies

3 likes

  • 745 Views
  • 1 replies
  • 3 likes

Only half the Audio Book available. Is that intended?

Hey guys, maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up and apparently there are only half the tracks available, and the ...

Newbie

Hey guys,    maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up...

Popcoleman11

Visitor

861 Views

4 replies

3 likes

Windows
  • 861 Views
  • 4 replies
  • 3 likes

Superuser Contribution constant skipping

PlanpremiumCountryusaDevicewindows 11 desktop pc, iphone 12Operating SystemWindows 11 My Question or IssueOn my desktop app, My spotify is stuck playing a playlist of mine and it skips through the whole playlist playing each song for less than a seco...

Newbie

Plan premium Country usa Device windows 11 desktop pc, iphone 12 Operating System Windows 11   My Question or Issue On my desktop app, My spotify is stuck playing a playlist of mine an...

dmack6464

Visitor

1914 Views

5 replies

0 likes

app not responding
network
skip songs
skipping
  • 1914 Views
  • 5 replies
  • 0 likes

Superuser Contribution Entire windows 11 audio is messed up

I was on Spotify when i noticed a update so i updated my Spotify and then everything went downhill first the audio from spotify wouldnt play at all but the songs would play and when the song was playing (I cant hear the actual song) it would make oth...

Regular

I was on Spotify when i noticed a update so i updated my Spotify and then everything went downhill first the audio from spotify wouldnt play at all but the songs would play and when the song was play...

GospodarTecnosti

Regular

12049 Views

29 replies

0 likes

  • 12049 Views
  • 29 replies
  • 0 likes

local files on desktop not dispalying properly despite everything is correct in my spotify library

Plan (spotify free desktop)Country (canada) Device(desktop)Operating System(windows 10) My Question or Issue ( local files when playing through discord doesnt show up or display correctly. this has been is happenening since may. ive done everything t...

Casual Listener

Plan (spotify free desktop) Country (canada)   Device (desktop) Operating System (windows 10)   My Question or Issue ( local files when playing through discord doesnt show up or dis...

lolallthesenig

Newbie

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't listen to music with Headset

PlanFreeCountry SpainDevicePC WindowsOperating System Windows 10 My Question or IssueSuddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro). If I change to my speakers, It works. It's not the headset's problem because I can h...

Casual Listener

Plan Free Country  Spain Device PC Windows Operating System  Windows 10   My Question or Issue Suddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro)...

Eni

Moderator

21675 Views

13 replies

0 likes

  • 21675 Views
  • 13 replies
  • 0 likes

Videoclipes no spotify não funcionam

PlanPremiumCountryBrasilDeviceComputadorOperating SystemWindows 11 Home 23h2 My Question or Issueé o seguinte, meu spotify funciona normalmente se for apenas ouvir o áudio da música, porém se eu tento ativar pra ver o videoclipe da música, ele da o s...

Visitor

Plan Premium Country Brasil Device Computador Operating System Windows 11 Home 23h2   My Question or Issue é o seguinte, meu spotify funciona normalmente se for apenas ouvir o áudio da...

MateusM

Spotify Star

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Playing Animation for Current Song in Playlist

PlanPremiumCountryIndiaOperating SystemWindows 10 Dear Spotify Support Team,I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the user interface while playing songs from a playlist. Specifically, the pl...

Newbie

Plan Premium Country India Operating System Windows 10   Dear Spotify Support Team, I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the ...

Ivelina

Moderator

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

it is not letting me get on Spotify

it is just a black screen and i reload and it still did not work

Visitor

it is just a black screen and i reload and it still did not work

Bittencourt

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't control spotify via my bluetooth speaker

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Visitor

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Vasil

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook Local Files

PlanPremiumCountryUKDevicePC & MobileOperating SystemLatest IOS & Windows 10 My Question or IssueHello there, I have uploaded some audiobooks from my local storage and use them within Spotify. I have these synced to my IOS device as well. I was wonde...

Visitor

Plan Premium Country UK Device PC & Mobile Operating System Latest IOS & Windows 10   My Question or Issue Hello there,   I have uploaded some audiobooks from my local s...

Spencb

Newbie

2647 Views

2 replies

5 likes

Audiobooks
local files
Podcasts
save
save location
Windows 10
  • 2647 Views
  • 2 replies
  • 5 likes

How do I change the size of the interface? (and multiple other things)

PlanPremium Operating SystemAndroid/Windows (but surely ios is concerned too) My Question or IssueOn the windows app everything is bigger...way too big now I can't see much. I can't find the way to set font and everything smaller Every big update Spo...

Visitor

Plan Premium   Operating System Android/Windows (but surely ios is concerned too)   My Question or Issue On the windows app everything is bigger...way too big now I can't see much. I...

wanderphx

Music Fan

10134 Views

5 replies

5 likes

  • 10134 Views
  • 5 replies
  • 5 likes