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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83752 Views

40 replies

68 likes

  • 83752 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

794257 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23581 Views

25 replies

7 likes

  • 23581 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3049 Views

0 replies

4 likes

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Superuser Contribution My computer version of Discord, when connected to Discord, the profile will

My computer version of Discord, when connected to Discord, the profile will not show the playback status, and in addition to the app version, the web page and mobile phone will show the playback status and other devices

Casual Listener

My computer version of Discord, when connected to Discord, the profile will not show the playback status, and in addition to the app version, the web page and mobile phone will show the playback stat...

33333333

Newbie

991 Views

7 replies

1 likes

  • 991 Views
  • 7 replies
  • 1 likes

Superuser Contribution Why can't I see my time capsule anymore?

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages now redirects you to a 404.

Music Fan

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages ...

Vasil

Moderator

2157 Views

1 replies

0 likes

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  • 1 replies
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Search shows a massive amount of irrelevant results and there is no order of relevance

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueThe search is really broken. Here is an example:I want to listen to a song called Frida (by BEHM but let's pretend I don't remember) So I put Frida (or "Frida" doesn't see...

Music Fan

Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue The search is really broken. Here is an example: I want to listen to a song called Frida (by B...

Mikaelth54

Music Fan

706 Views

1 replies

3 likes

  • 706 Views
  • 1 replies
  • 3 likes

Only half the Audio Book available. Is that intended?

Hey guys, maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up and apparently there are only half the tracks available, and the ...

Newbie

Hey guys,    maybe you can help me. I was listening to that Audio Book called "Totenfang" by Simon Beckett (german version) and after half of the tracks it just stopped. So I looked it up...

Popcoleman11

Visitor

822 Views

4 replies

3 likes

Windows
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Superuser Contribution constant skipping

PlanpremiumCountryusaDevicewindows 11 desktop pc, iphone 12Operating SystemWindows 11 My Question or IssueOn my desktop app, My spotify is stuck playing a playlist of mine and it skips through the whole playlist playing each song for less than a seco...

Newbie

Plan premium Country usa Device windows 11 desktop pc, iphone 12 Operating System Windows 11   My Question or Issue On my desktop app, My spotify is stuck playing a playlist of mine an...

dmack6464

Visitor

1857 Views

5 replies

0 likes

app not responding
network
skip songs
skipping
  • 1857 Views
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  • 0 likes

Superuser Contribution Entire windows 11 audio is messed up

I was on Spotify when i noticed a update so i updated my Spotify and then everything went downhill first the audio from spotify wouldnt play at all but the songs would play and when the song was playing (I cant hear the actual song) it would make oth...

Regular

I was on Spotify when i noticed a update so i updated my Spotify and then everything went downhill first the audio from spotify wouldnt play at all but the songs would play and when the song was play...

GospodarTecnosti

Regular

11466 Views

29 replies

0 likes

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  • 29 replies
  • 0 likes

local files on desktop not dispalying properly despite everything is correct in my spotify library

Plan (spotify free desktop)Country (canada) Device(desktop)Operating System(windows 10) My Question or Issue ( local files when playing through discord doesnt show up or display correctly. this has been is happenening since may. ive done everything t...

Casual Listener

Plan (spotify free desktop) Country (canada)   Device (desktop) Operating System (windows 10)   My Question or Issue ( local files when playing through discord doesnt show up or dis...

lolallthesenig

Newbie

772 Views

3 replies

0 likes

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Solved!!Superuser Contribution Can't listen to music with Headset

PlanFreeCountry SpainDevicePC WindowsOperating System Windows 10 My Question or IssueSuddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro). If I change to my speakers, It works. It's not the headset's problem because I can h...

Casual Listener

Plan Free Country  Spain Device PC Windows Operating System  Windows 10   My Question or Issue Suddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro)...

Eni

Moderator

21557 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Videoclipes no spotify não funcionam

PlanPremiumCountryBrasilDeviceComputadorOperating SystemWindows 11 Home 23h2 My Question or Issueé o seguinte, meu spotify funciona normalmente se for apenas ouvir o áudio da música, porém se eu tento ativar pra ver o videoclipe da música, ele da o s...

Visitor

Plan Premium Country Brasil Device Computador Operating System Windows 11 Home 23h2   My Question or Issue é o seguinte, meu spotify funciona normalmente se for apenas ouvir o áudio da...

MateusM

Spotify Star

732 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Missing Playing Animation for Current Song in Playlist

PlanPremiumCountryIndiaOperating SystemWindows 10 Dear Spotify Support Team,I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the user interface while playing songs from a playlist. Specifically, the pl...

Newbie

Plan Premium Country India Operating System Windows 10   Dear Spotify Support Team, I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the ...

Ivelina

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

it is not letting me get on Spotify

it is just a black screen and i reload and it still did not work

Visitor

it is just a black screen and i reload and it still did not work

Bittencourt

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't control spotify via my bluetooth speaker

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Visitor

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Vasil

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook Local Files

PlanPremiumCountryUKDevicePC & MobileOperating SystemLatest IOS & Windows 10 My Question or IssueHello there, I have uploaded some audiobooks from my local storage and use them within Spotify. I have these synced to my IOS device as well. I was wonde...

Visitor

Plan Premium Country UK Device PC & Mobile Operating System Latest IOS & Windows 10   My Question or Issue Hello there,   I have uploaded some audiobooks from my local s...

Spencb

Newbie

2571 Views

2 replies

5 likes

Audiobooks
local files
Podcasts
save
save location
Windows 10
  • 2571 Views
  • 2 replies
  • 5 likes

How do I change the size of the interface? (and multiple other things)

PlanPremium Operating SystemAndroid/Windows (but surely ios is concerned too) My Question or IssueOn the windows app everything is bigger...way too big now I can't see much. I can't find the way to set font and everything smaller Every big update Spo...

Visitor

Plan Premium   Operating System Android/Windows (but surely ios is concerned too)   My Question or Issue On the windows app everything is bigger...way too big now I can't see much. I...

wanderphx

Music Fan

9852 Views

5 replies

5 likes

  • 9852 Views
  • 5 replies
  • 5 likes

Superuser Contribution Disable updates completely

Hey guys, TLDR: Is it possible to completely disable updates in Spotify? Dear developers, please try to put yourself in the position of an average user. What do you think (s)he wants to do when opening spotify?A) Listening to music or podcastsB) upda...

Gig Goer

Hey guys,   TLDR: Is it possible to completely disable updates in Spotify?   Dear developers, please try to put yourself in the position of an average user. What do you think (s)he want...

wanderphx

Music Fan

18271 Views

8 replies

8 likes

  • 18271 Views
  • 8 replies
  • 8 likes

Superuser Contribution Desktop APP lagging-glitching every sound on PC as long as it opens.

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueA whole week now, everyone in my friend group has the same issue. Support was 0 of help as they repeatedly said to try things we already done and already said they are tem...

Casual Listener

  Plan Premium Country Greece Device PC Operating System Windows 10   My Question or Issue A whole week now, everyone in my friend group has the same issue. Support was 0 of help...

AlejaR

Moderator

1050 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Desktop overlay not showing

PlanFree/PremiumCountryUSADeviceAlienware Aurora R10 (Ryzen Edition)Operating SystemWindows 10 My Question or IssueIt doesn't matter how many times I turn "Show desktop overlay when using media keys" on and off, it just won't show. At the moment I ha...

Casual Listener

Plan Free/Premium Country USA Device Alienware Aurora R10 (Ryzen Edition) Operating System Windows 10   My Question or Issue It doesn't matter how many times I turn "Show desktop overl...

hd-tll_7efgi

Newbie

4961 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Web player only appears in Hungarian

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when I go to the "Account" section even though I don't s...

Newbie

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when ...

Jose_M

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes