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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80988 Views

40 replies

68 likes

  • 80988 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775217 Views

503 replies

64 likes

  • 775217 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17810 Views

17 replies

5 likes

  • 17810 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
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  • 4 likes

Superuser Contribution Missing Playing Animation for Current Song in Playlist

PlanPremiumCountryIndiaOperating SystemWindows 10 Dear Spotify Support Team,I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the user interface while playing songs from a playlist. Specifically, the pl...

Newbie

Plan Premium Country India Operating System Windows 10   Dear Spotify Support Team, I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the ...

Ivelina

Moderator

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

it is not letting me get on Spotify

it is just a black screen and i reload and it still did not work

Visitor

it is just a black screen and i reload and it still did not work

Bittencourt

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't control spotify via my bluetooth speaker

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Visitor

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Vasil

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook Local Files

PlanPremiumCountryUKDevicePC & MobileOperating SystemLatest IOS & Windows 10 My Question or IssueHello there, I have uploaded some audiobooks from my local storage and use them within Spotify. I have these synced to my IOS device as well. I was wonde...

Visitor

Plan Premium Country UK Device PC & Mobile Operating System Latest IOS & Windows 10   My Question or Issue Hello there,   I have uploaded some audiobooks from my local s...

Spencb

Newbie

2517 Views

2 replies

5 likes

Audiobooks
local files
Podcasts
save
save location
Windows 10
  • 2517 Views
  • 2 replies
  • 5 likes

How do I change the size of the interface? (and multiple other things)

PlanPremium Operating SystemAndroid/Windows (but surely ios is concerned too) My Question or IssueOn the windows app everything is bigger...way too big now I can't see much. I can't find the way to set font and everything smaller Every big update Spo...

Visitor

Plan Premium   Operating System Android/Windows (but surely ios is concerned too)   My Question or Issue On the windows app everything is bigger...way too big now I can't see much. I...

wanderphx

Music Fan

9556 Views

5 replies

5 likes

  • 9556 Views
  • 5 replies
  • 5 likes

Superuser Contribution Disable updates completely

Hey guys, TLDR: Is it possible to completely disable updates in Spotify? Dear developers, please try to put yourself in the position of an average user. What do you think (s)he wants to do when opening spotify?A) Listening to music or podcastsB) upda...

Gig Goer

Hey guys,   TLDR: Is it possible to completely disable updates in Spotify?   Dear developers, please try to put yourself in the position of an average user. What do you think (s)he want...

wanderphx

Music Fan

18002 Views

8 replies

8 likes

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  • 8 replies
  • 8 likes

Superuser Contribution Desktop APP lagging-glitching every sound on PC as long as it opens.

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueA whole week now, everyone in my friend group has the same issue. Support was 0 of help as they repeatedly said to try things we already done and already said they are tem...

Casual Listener

  Plan Premium Country Greece Device PC Operating System Windows 10   My Question or Issue A whole week now, everyone in my friend group has the same issue. Support was 0 of help...

AlejaR

Moderator

998 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Desktop overlay not showing

PlanFree/PremiumCountryUSADeviceAlienware Aurora R10 (Ryzen Edition)Operating SystemWindows 10 My Question or IssueIt doesn't matter how many times I turn "Show desktop overlay when using media keys" on and off, it just won't show. At the moment I ha...

Casual Listener

Plan Free/Premium Country USA Device Alienware Aurora R10 (Ryzen Edition) Operating System Windows 10   My Question or Issue It doesn't matter how many times I turn "Show desktop overl...

hd-tll_7efgi

Newbie

4904 Views

4 replies

0 likes

  • 4904 Views
  • 4 replies
  • 0 likes

Solved!! Web player only appears in Hungarian

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when I go to the "Account" section even though I don't s...

Newbie

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when ...

Jose_M

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not Showing

PlanPremiumCountryCaliforniaDevicePCOperating SystemWindows 11 My Question or IssueI'm trying to look at lyrics of songs but it doesn't let me, I've tried others songs same thing I didn't have this problem before and I know the songs work with lyrics...

Casual Listener

Plan Premium Country California Device PC Operating System Windows 11   My Question or Issue I'm trying to look at lyrics of songs but it doesn't let me, I've tried others songs same t...

Dessi

Moderator

539 Views

3 replies

0 likes

lyrics
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  • 3 replies
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Superuser Contribution Re: No option to make playlist public

I don't have the Spotify app downloaded because my laptop doesn't have space for it and so I use spotify on the browser and I did the solution and it didn't work for me but I don't know if being on the app and browser has different effects because I ...

Casual Listener

I don't have the Spotify app downloaded because my laptop doesn't have space for it and so I use spotify on the browser and I did the solution and it didn't work for me but I don't know if being on t...

Joan

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution All videos have stopped working

PlanFree/PremiumCountryAustralianDevice(iPhone 11 and Win 11 laptop)Operating Systemlatest IOS and Win 11 My Question or IssueAll videos have stopped playing in the app on both my devices. All video podcasts and looping visuals have stopped. The Canv...

Regular

Plan Free/Premium Country Australian Device (iPhone 11 and Win 11 laptop) Operating System latest IOS and Win 11   My Question or Issue All videos have stopped playing in the app on bo...

user-removed

Not applicable

1066 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Cannot play or load anything

PlanDoesn't work on either planCountrySlovakiaDeviceAsus VivoBook X512UFOperating SystemWindows 11 home My Question or IssueSpotify cannot play any music or load things like playlists, profile or library. I tried to reinstall multiple times. I assume...

Music Fan

Plan Doesn't work on either plan Country Slovakia Device Asus VivoBook X512UF Operating System Windows 11 home   My Question or Issue Spotify cannot play any music or load things like ...

youngOZ

Newbie

68629 Views

36 replies

2 likes

  • 68629 Views
  • 36 replies
  • 2 likes

Superuser Contribution Full screen mode operation with display-off schedule in Win10

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10Spotify app1.1.79.763.gc2965cdf My Question or IssueHello everybody!So, here's the thing. On my PC I've got display-off schedule (not a sleep mode) engaged which is set to 15 minutes, and when...

Regular

Plan Premium Country Russia Device PC Operating System Windows 10 Spotify app 1.1.79.763.gc2965cdf   My Question or Issue Hello everybody! So, here's the thing. On my PC I've got di...

Ivelina

Moderator

4414 Views

10 replies

1 likes

  • 4414 Views
  • 10 replies
  • 1 likes

Superuser Contribution how to order songs by date added

There is no repsonse when clicking on the date added column, and it will not show any sort options by the search bar or when clicking edit on the playlist. The playlists had previously been in the order of most recent addition at the top but has sudd...

Visitor

There is no repsonse when clicking on the date added column, and it will not show any sort options by the search bar or when clicking edit on the playlist. The playlists had previously been in the or...

Joan

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio glitching out

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 11 My Question or IssueThe Issue is primarily with discord. or somehow attached to it. Whenever I open Spotify, I either hear Spotify but not discord, or the other way around. Sometimes my...

Visitor

Plan Premium Country Germany Device Desktop Operating System Windows 11   My Question or Issue The Issue is primarily with discord. or somehow attached to it. Whenever I open Spotify, ...

Joan

Moderator

313 Views

1 replies

1 likes

  • 313 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect on PC not detecting devices

PlanPremiumCountryThailandDevicePersonal ComputerOperating SystemWindows 10 22H2 My Question or IssueSpotify Connect on PC is not detecting devices or sync to other devices in same account at all. I saw that this problem occurs to many people on comm...

Regular

Plan Premium Country Thailand Device Personal Computer Operating System Windows 10 22H2   My Question or Issue Spotify Connect on PC is not detecting devices or sync to other devices i...

roman2838

Regular

5002 Views

13 replies

0 likes

  • 5002 Views
  • 13 replies
  • 0 likes

Superuser Contribution Repeat keeps disabling

PlanPremiumCountryCanadaDeviceSamsung S24Plush and Windows web player My Question or IssueThe Repeat button keeps disabling. Every time I open the web player or on my phone the button is disabled again. I just want the darn playlist to repeat, I don'...

Regular

Plan Premium Country Canada Device Samsung S24Plush and Windows web player   My Question or Issue The Repeat button keeps disabling. Every time I open the web player or on my phone the b...

Eni

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes