Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 90666 Views
  • 81 replies
  • 27 likes
  • 90666 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 101446 Views
  • 291 replies
  • 22 likes
  • 101446 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7349 Views
  • 1 replies
  • 6 likes
  • 7349 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147887 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147887 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify painfully slow to start up

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 8.1 My Question or IssueSince one of the recent updates a month or so back, the desktop version of Spotify has become incredibly slow to get going - after opening the app, I get a blank black sc...

  • Gig Goer
  • Plan Premium Country UK Device Laptop Operating System Windows 8.1   My Question or Issue Since one of the recent updates a month or so back, the desktop version of Spotify has become ...
  • Remoire
  • Casual Listener
  • 14044 Views
  • 20 replies
  • 12 likes
  • 14044 Views
  • 20 replies
  • 12 likes

Solved!!Superuser Contribution Spotify desktop app windows 11

PlanPremiumCountryNetherlandsDeviceMsi GF65 thinOperating SystemW11 My Question or IssueSuddenly spotify stopped starting up, cant reinstall since its stating its already installed, prompts me to open the app with a yes or no. Tried both options same...

  • Music Fan
  • Plan Premium Country Netherlands Device Msi GF65 thin Operating System W11   My Question or Issue Suddenly spotify stopped starting up, cant reinstall since its stating its already ins...
  • ᵴᴛᴇᴠᴇ
  • Music Fan
  • 1119 Views
  • 5 replies
  • 0 likes
  • 1119 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop] Home page: Recently played wrong displayed

PlanPremiumCountryRomaniaDevice(PC - Spotify version 1.1.29.592.gf0779179)Operating System(Windows 10 - latest update March 24, 2020—KB4541335) My Question or IssueAt the Home page of Spotify app, on the first line is displayed "Recently played" fiel...

  • Visitor
  • Plan Premium Country Romania Device (PC - Spotify version 1.1.29.592.gf0779179) Operating System (Windows 10 - latest update March 24, 2020—KB4541335)   My Question or Issue At the H...
  • Not applicable
  • 6739 Views
  • 28 replies
  • 34 likes
  • 6739 Views
  • 28 replies
  • 34 likes

Solved!!Superuser Contribution Play/Pause and Stop buttons (media keys) not working.

My play/pause and stop media buttons are not working in Spotify.Spotify for Windows, 1.2.0.1165.gabf054abWindows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0My other media keys work with Spotify. All my media keys work with other apps. Th...

  • Casual Listener
  • My play/pause and stop media buttons are not working in Spotify. Spotify for Windows, 1.2.0.1165.gabf054ab Windows 11 Home, Version 22H2, Experience pack 1000.22636.1000.0 My other media keys ...
  • dmac-ie
  • Music Fan
  • 7566 Views
  • 10 replies
  • 1 likes
  • 7566 Views
  • 10 replies
  • 1 likes

Play button on keyboard not working. Other buttons skip, volume, etc. work

Using Desktop app.Windows 10Logitech MX Keys keyboardThe pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable the keymapping in Chrome, disable the Spotify desktop overla...

  • Visitor
  • Using Desktop app. Windows 10 Logitech MX Keys keyboard The pause/play button is not functioning with Spotify. The other buttons, skip, volume, etc. are working as intended. I tried to disable...
  • dmac-ie
  • Music Fan
  • 4374 Views
  • 7 replies
  • 0 likes
  • 4374 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify on Windows 11 Keeps Disabling Hardware Acceleration, Leading to Lag

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 Pro My Question or IssueSpotify on my desktop (I've tried both the Microsoft Store app and the standalone program) works for 30 seconds before it starts lagging. Skipping songs, pausing and play...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 11 Pro   My Question or Issue Spotify on my desktop (I've tried both the Microsoft Store app and the standalone program) wor...
  • Ivelina
  • Moderator
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not mentioned in hosts file

PlanPremiumCountryUnited StatesDeviceAcer laptopOperating SystemWindows 10 My Question or Issue I was following these steps on how to clear my hosts file, and Spotify is not mentioned in the host file. I have no way of listening to tracks now as far ...

  • Casual Listener
  • Plan Premium Country United States Device Acer laptop Operating System Windows 10   My Question or Issue   I was following these steps on how to clear my hosts file, and Spotify ...
  • Ivelina
  • Moderator
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

  • Regular
  • I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...
  • Daniel631
  • Regular
  • 1042 Views
  • 8 replies
  • 1 likes
  • 1042 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do I fix my search bar when nothing is able to load and I can't reload?

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening and closing Spotify.

  • Visitor
  • Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening an...
  • Xiving
  • Casual Listener
  • 1761 Views
  • 3 replies
  • 2 likes
  • 1761 Views
  • 3 replies
  • 2 likes

Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

  • Casual Listener
  •    Device Desktop Windows 10, Honor 9 Operating System Android   My Question or Issue  Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...
  • Ayuushh
  • Newbie
  • 45056 Views
  • 5 replies
  • 0 likes
  • 45056 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connect to device doesn't work

PlanPremiumCountryKenyaDeviceHP Elitebook 830 G5Operating SystemWindows 11 My Question or IssueI can't connect to my Android phone or Firestick from my PC. I have tried reinstalling it over and over for the past week, but it still doesn't connect. I ...

  • Casual Listener
  • Plan Premium Country Kenya Device HP Elitebook 830 G5 Operating System Windows 11   My Question or Issue I can't connect to my Android phone or Firestick from my PC. I have tried reins...
  • AlejaR
  • Moderator
  • 881 Views
  • 7 replies
  • 0 likes
  • 881 Views
  • 7 replies
  • 0 likes

Superuser Contribution Listen along through discord. Song changes but has to be manually played.

PlanPremiumCountryI am in canada the other party is in usaDevice Operating System Windows 10 My Question or IssueI am listening along through discord and my song changes when the other party changes the song but I have to hit play on each one or it j...

  • Casual Listener
  •   Plan Premium Country I am in canada the other party is in usa Device   Operating System  Windows 10   My Question or Issue I am listening along through discord and my...
  • ZiellozeFeniks
  • Visitor
  • 4398 Views
  • 6 replies
  • 1 likes
  • 4398 Views
  • 6 replies
  • 1 likes

Superuser Contribution Concert in Artist Pick is not the nearest one but the next upcoming one.

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwH...

  • Casual Listener
  • Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological orde...
  • Maria
  • Moderator
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mini Player Title in Taskbar Does not Update

Windows 11, DesktopWhen I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist. It only updates if I close and re-open the mini-play...

SaintPeter_0-1725549052659.png
  • Casual Listener
  • Windows 11, Desktop When I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist....
  • Novy
  • Moderator
  • 319 Views
  • 1 replies
  • 1 likes
  • 319 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't find the equalizer. only language and play tab is there on settings

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

  • Visitor
  • I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it
  • Dessi
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Can't see my followers on the web browser version

I using the spotify web browser because i can't have the app on my work computer, and can't find my followers (or who i am following, who is following a certain playlist, etc.). anyone know how to fix this? i'm having the same issues on my app on the...

  • Newbie
  •   I using the spotify web browser because i can't have the app on my work computer, and can't find my followers (or who i am following, who is following a certain playlist, etc.). anyone know h...
  • Zerotwo23
  • Visitor
  • 4663 Views
  • 7 replies
  • 1 likes
  • 4663 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify doesn't play most songs and if it does - only 10 seconds.

PlanPremiumCountryGermanyDeviceDesktop/BrowserOperating SystemWin10 My Question or IssueHello,I'm new to Spotify and have the following problem: Whenever I want to play a song, I see an error stating that this song cannot be played at the moment. The...

  • Newbie
  •   Plan Premium Country Germany Device Desktop/Browser Operating System Win10   My Question or Issue Hello, I'm new to Spotify and have the following problem: Whenever I want to ...
  • OscarDC
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing playlists - will it update automatically on other's PC's?

Morning all, I am wanting to create a playlist, that I share with three friends. If, once I have shared the playlist with them, add more music to the playlists, will this new music automatically appear in the playlist on their PC, or do they need to ...

  • Visitor
  • Morning all,   I am wanting to create a playlist, that I share with three friends.   If, once I have shared the playlist with them, add more music to the playlists, will this new mu...
  • Yordan
  • Moderator
  • 24354 Views
  • 5 replies
  • 0 likes
  • Windows
  • 24354 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local Files Album Art Compression

PlanPremiumCountryUnited States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueI created a 1600x1600 png to use as album art for my local files, but the quality of the image compresses horribly. What's up with that? I'll attach...

  • Casual Listener
  • Plan Premium Country United States of America Device Desktop Operating System Windows 10   My Question or Issue I created a 1600x1600 png to use as album art for my local files, but th...
  • jxbrdy
  • Casual Listener
  • 606 Views
  • 2 replies
  • 0 likes
  • 606 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify too slow, can't handle large playlists

I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performaning, it does not react and also takes a very long t...

  • Music Fan
  • I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performan...
  • zamorano400
  • Music Fan
  • 3622 Views
  • 5 replies
  • 11 likes
  • 3622 Views
  • 5 replies
  • 11 likes