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Hey there folks,
Thanks for posting in the Community and apologies for the delayed response, we just came across this thread.
Could you please let us know if you're still experiencing this?
In case you're, we'd need the Spotify version you're currently running. We can then relay the information to our tech team.
Any additional details (such as device's make, model and OS) will be very helpful to our investigation as well. Sending us some screenshots of how the issue looks like would come in handy.
We'd also need you to provide us with some logs as this way we can relay the info to our tech teams. Below are the steps on how to do that:
We'll be on the look for your replies.