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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2013 Views

0 replies

2 likes

  • 2013 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150081 Views

83 replies

27 likes

  • 150081 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137630 Views

294 replies

22 likes

  • 137630 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11261 Views

1 replies

6 likes

  • 11261 Views
  • 1 replies
  • 6 likes

Superuser Contribution Stats not tracked on desktop

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I use spotify on desktop the streams arent tracked and added to my top artists and top songs of the month. I have had this problem for over a month and its really fr...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I use spotify on desktop the streams arent tracked and added to my top artists and top so...

Ivelina

Moderator

1165 Views

3 replies

0 likes

  • 1165 Views
  • 3 replies
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Superuser Contribution Give the Lyrics Button back!

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 11 Lyrics Button disappeared on the now playing bar next to the other icons.Now I can access Lyrics from the right sidebar, why? It was perfect where is was!The fullcreen from there is als...

Regular

Plan Premium Country Germany Device Desktop Operating System Windows 11   Lyrics Button disappeared on the now playing bar next to the other icons. Now I can access Lyrics from the r...

Ivelina

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
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Superuser Contribution Error code auth:2 when login in Windows 10 Spotify Desktop App

PlanPremiumCountryGermanyDeviceDell Latitude 5510Operating SystemWindows10 My Question or IssueEverything worked fine on the spotify desktop app UNTILL I activated my VPN and jumped around different locations. This totally broke my desktop app. I res...

Casual Listener

Plan Premium Country Germany Device Dell Latitude 5510 Operating System Windows10   My Question or Issue Everything worked fine on the spotify desktop app UNTILL I activated my VPN and...

MihailY

Moderator

5190 Views

9 replies

0 likes

  • 5190 Views
  • 9 replies
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Solved!!Superuser Contribution Spotify Desktop App "Something Went Wrong Try reloading the page"

Plan Premium Country USA Device Computer Operating System Windows 10 My Question or Issue I can see playlists and saved stuff on the side, and the playing now and queue. I can also listen to music. But the middle area hasn't worked and just shows "So...

Casual Listener

Plan Premium  Country USA Device Computer Operating System Windows 10   My Question or Issue I can see playlists and saved stuff on the side, and the playing now and que...

SKZLily

Visitor

7712 Views

17 replies

1 likes

  • 7712 Views
  • 17 replies
  • 1 likes

Superuser Contribution **bleep**

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Eni

Moderator

240 Views

2 replies

0 likes

  • 240 Views
  • 2 replies
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Superuser Contribution Spotify claiming no internet connection although internet connection is excellent

PlanPremiumCountryNew Zealand DeviceWindowsPC x3 Operating SystemWindows 10 My Question or IssueWe have 3 PCs in the house on which we have spotify installed. My wife and I also have it installed on our phones (mine is android, hers is apple). For a ...

Casual Listener

Plan Premium Country New Zealand   Device WindowsPC x3   Operating System Windows 10   My Question or Issue We have 3 PCs in the house on which we have spotify installed. M...

AlejaR

Moderator

327 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution i cant be able to login my spotify in desktop. whenever i try to login it shows go to your browser t

PlanFreeCountryindia Device laptop Operating System Windows 11 My Question or Issue i cant be able to login my spotify in desktop. whenever i try to login it shows to go to the browser to login but no matter how many times i click on it the browser n...

Casual Listener

Plan Free Country india  Device  laptop Operating System  Windows 11   My Question or Issue  i cant be able to login my spotify in desktop. whenever i try to login...

Yordan

Moderator

535 Views

3 replies

0 likes

  • 535 Views
  • 3 replies
  • 0 likes

Tiktok view arrived to Desktop, anyone else?

PlanPremiumCountryFinlandDeviceHP LAPTOPOperating SystemWindows 11 My Question or IssueI have tiktok view on mobile for a while mixed with tiles, now I have the same on desktop. Anyone else? This is how it looks, so you can see. Scroll at the bottom ...

Roadie

Plan Premium Country Finland Device HP LAPTOP Operating System Windows 11   My Question or Issue I have tiktok view on mobile for a while mixed with tiles, now I have the same on deskt...

vaajy

Roadie

546 Views

2 replies

1 likes

  • 546 Views
  • 2 replies
  • 1 likes

Superuser Contribution AI DJ problem, plays songs from Artist I blocked

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or to make the ai stop from doing this? PlanPremiumCountryPeruDevicePC (Ryzen 7 5800) (Ryzen 7 5700) (ryzen 5 5600G) - Samsu...

Regular

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or  to make the ai stop from doing this?     Plan Prem...

AFBMD

Regular

1042 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Pause/Play FAB clips with Actions Bar

PlanPremiumCountryU.SDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen scrolling on desktop, the threshold for showing the play FAB for a playlist/album is too early and causes it to clip with the actions bar for said playlist. See...

Newbie

Plan Premium Country U.S Device Dell Laptop Operating System Windows 10   My Question or Issue When scrolling on desktop, the threshold for showing the play FAB for a playlist/album is...

AlejaR

Moderator

182 Views

1 replies

0 likes

Spotify Desktop App
UI Issue
  • 182 Views
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  • 0 likes

Superuser Contribution recover deleted songs in a playlist , help needed

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

Casual Listener

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

hujg

Newbie

542 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution App on Windows 11 wont play music

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a local file. I've tried the suggested troubleshooting steps ...

Regular

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a loca...

mwjosey2

Regular

1265 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

All Songs Fade In

PlanPremium FamilyCountryU.S./MongoliaDeviceMSI MODERN 15 H B13MOperating SystemWindows 11 My Question or IssueEvery song I play on the desktop app has a half-second fade-in. The fade in doesn't happen for my phone or the web player, only the desktop...

Casual Listener

Plan Premium Family Country U.S./Mongolia Device MSI MODERN 15 H B13M Operating System Windows 11   My Question or Issue Every song I play on the desktop app has a half-second fade-in....

lemonpiegbs

Visitor

331 Views

1 replies

1 likes

  • 331 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify becomes slow/unusable when scrolling a long discography.

When scrolling through the discography of an artist with a lot of songs/albums the windows spotify application becomes near unusable and laggy. Going to another page returns the application to normal again.

Casual Listener

When scrolling through the discography of an artist with a lot of songs/albums the windows spotify application becomes near unusable and laggy. Going to another page returns the application to normal...

Novy

Moderator

408 Views

1 replies

3 likes

  • 408 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Shuffle don't work anymore, help needed

Plan: PremiumDevice: Desktop app, manually downloaded from the website not Microsoft storeOperating System: Win 11 My Question or IssueSo i factory reset my pc a week ago, and Spotify worked perfectly. But now i cant shuffle my playlist. The shuffle ...

Casual Listener

Plan: Premium Device: Desktop app, manually downloaded from the website not Microsoft store Operating System: Win 11   My Question or Issue So i factory reset my pc a week ago, and Spotify ...

Rho_Tzu

Visitor

3308 Views

3 replies

0 likes

  • 3308 Views
  • 3 replies
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Superuser Contribution Canvas feature doesn't work

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 11) My Question or Issue:While browsing Spotify on my computer, I noticed the canvas feature. Unfortunately, even though it is available, the ca...

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 11)   My Question or Issue: While browsing Spotify on my computer, I no...

Yordan

Moderator

9336 Views

34 replies

4 likes

  • 9336 Views
  • 34 replies
  • 4 likes

Superuser Contribution Song Beginnings Start Quiet

PlanFreeCountryUSADevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI've noticed that since the most recent Spotify update, for some reason, whenever a new song starts, it always start off quiet for the first second or so, and the...

Visitor

Plan Free Country USA Device Personal Computer Operating System Windows 10   My Question or Issue I've noticed that since the most recent Spotify update, for some reason, whenever a ne...

waltzman

Visitor

1601 Views

7 replies

0 likes

  • 1601 Views
  • 7 replies
  • 0 likes

Superuser Contribution Use zoom to change font size in full screen

Why does the font size not change in full-screen mode? I like to be able to read it from about 6 feet away which only requires about 18pt size. Instead the artist is in the 10-12 range. The behavior when zooming in and out seems to be small-small-sma...

Newbie

Why does the font size not change in full-screen mode? I like to be able to read it from about 6 feet away which only requires about 18pt size. Instead the artist is in the 10-12 range. The behavior ...

Ivelina

Moderator

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes