Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11379 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1252 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3081 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
arrow keys doesnt work in search bar within desktop app
arrow keys doesnt work in search bar within desktop app
Casual Listener
2749 Views
12 replies
1 likes
I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...
I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...
Spotify Star
1057 Views
1 replies
0 likes
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
Newbie
2277 Views
3 replies
0 likes
I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...
I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...
985 Views
0 replies
0 likes
premiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10, IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas there been a recent update to the BETA DJ? Recently, on both the Windows Desktop app and the iOS a...
premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10, IOS (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has there been a recent...
Visitor
10175 Views
13 replies
2 likes
i wanne go to deftones but the link for the presesale but it doesent work to go to the website
i wanne go to deftones but the link for the presesale but it doesent work to go to the website
Spotify Star
928 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...
Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS My Question or Issue If I'm playing Spoti...
Spotify Star
1126 Views
1 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...
Plan Premium Country Device PC Operating System Windows 10/11 My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...
Spotify Star
1345 Views
1 replies
0 likes
I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...
I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...
Casual Listener
6677 Views
2 replies
0 likes
this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...
this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...
Casual Listener
920 Views
2 replies
3 likes
PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...
Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11 App version: 1.1.94.870.gf994cb0b My Question or Issue Play button is greyed out....
Casual Listener
16254 Views
17 replies
2 likes
PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...
Plan Premium Country usa Device PC Operating System windows 10, and linux os My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...
Music Fan
13591 Views
13 replies
1 likes
PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...
Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app random...
Casual Listener
7530 Views
4 replies
0 likes
Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...
Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...
Visitor
2311 Views
6 replies
1 likes
When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may slide up and down continuously for no apparent reason...
When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may sl...
Spotify Star
726 Views
1 replies
0 likes
PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...
Plan Free/Premium Operating System Windows 11 My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...
Casual Listener
1354 Views
2 replies
2 likes
i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...
i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...
Spotify Star
919 Views
1 replies
0 likes
I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...
I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...
Moderator
6029 Views
1 replies
2 likes
Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...
Hello, Plan Premium Individual Country Poland Device Dell Inspiron 15 Operating System Windows 10 x64 My Question or Issue I have weird problem with Spotify Web Play...
Roadie
1944 Views
3 replies
0 likes
Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTHER APP on the planet? Win10
Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTH...
Casual Listener
1512 Views
2 replies
1 likes
