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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

4 likes

  • 2420 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155263 Views

83 replies

27 likes

  • 155263 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149351 Views

295 replies

22 likes

  • 149351 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11491 Views

1 replies

6 likes

  • 11491 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Desktop (Windows) won't play any songs, but will play videos. Web player works fine.

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 11 22H2 My Question or IssueSince yesterday my Spotify app will give me the error "Spotify can't play this right now. If you have the file on your computer you can import it." fo...

Casual Listener

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 11 22H2   My Question or Issue Since yesterday my Spotify app will give me the error "Spotify can't play ...

Yordan

Moderator

1160 Views

7 replies

0 likes

  • 1160 Views
  • 7 replies
  • 0 likes

Superuser Contribution bug with show less

STR:Open spotify on webLoginNavigate to any artist with at least 10 songs in PopularClick on Show moreClick on Show lessObserve behaviorCurrent result:Popular list does not collapse to 5 songsExpected result:Popular list does collapse to 5 songs

Visitor

STR: Open spotify on web Login Navigate to any artist with at least 10 songs in Popular Click on Show more Click on Show less Observe behavior Current result: Popular list does not collapse...

Dessi

Moderator

273 Views

2 replies

0 likes

  • 273 Views
  • 2 replies
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Superuser Contribution mic feature cannot be used

I can't use the mic/lyrics feature please fix itPlanPremiumCountryIndonesiaDeviceasusvivobook pro 14Operating SystemWindows My Question or IssueI can't use the mic/lyrics feature even though I've purchased a premium member but I still can't use the m...

Visitor

I can't use the mic/lyrics feature please fix it Plan Premium Country Indonesia Device asusvivobook pro 14 Operating System Windows   My Question or Issue I can't use the mic/lyrics f...

Eni

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
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Solved!!Superuser Contribution Issues with playlists not deleting

I've been having a problem with getting a playlist to delete for months. I've tried clearing my cache and signing out then back in. I've tried deleting it multiple times, for months now. Both right click-delete and selecting delete from the three dot...

Casual Listener

I've been having a problem with getting a playlist to delete for months. I've tried clearing my cache and signing out then back in. I've tried deleting it multiple times, for months now. Both right c...

MihailY

Moderator

1292 Views

5 replies

0 likes

  • 1292 Views
  • 5 replies
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Solved!!Superuser Contribution i dont have music

I recently installed Spotify again on the PC but no songs appear in my favorites or on the Spotify playlist.

Casual Listener

I recently installed Spotify again on the PC but no songs appear in my favorites or on the Spotify playlist.

seiryu

Casual Listener

547 Views

4 replies

0 likes

  • 547 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify plays on the wrong device

When I get into my car and my phone connects to bluetooth, my account starts to play at my work computer. I can't reach my phone in my car to fiddle with device settings, so it won't stream to my car audio system at all. When I get back to my desk, i...

Regular

When I get into my car and my phone connects to bluetooth, my account starts to play at my work computer. I can't reach my phone in my car to fiddle with device settings, so it won't stream to my ca...

MrZackko

Newbie

2307 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

how can I prevent Spotify to pause when there is an incoming voip call?

I use microSIP as an voip client. as soon a call comes in spoitfy goes to pause mode and I have to un-pause manually. Either an automatic restart or a muting (which is scrap when listening to audio-books) would be better.

Visitor

I use microSIP as an voip client. as soon a call comes in spoitfy goes to pause mode and I have to un-pause manually. Either an automatic restart or a muting (which is scrap when listening to audio-b...

MateusM

Spotify Star

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend randomly disappears and reappears...

PlanBasic PremiumCountryUSA DeviceAlienware laptopOperating SystemWindows 10, but also happens on Linux Mint 21.3 My Question or IssueI have one friend that randomly disappears and reappears. My other friend is always shown.It's happened on both Linu...

Casual Listener

Plan Basic Premium Country USA   Device Alienware laptop Operating System Windows 10, but also happens on Linux Mint 21.3   My Question or Issue I have one friend that randomly...

BeckyAnn6879

Casual Listener

500 Views

4 replies

0 likes

  • 500 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Album art not appearing in the queue tab

PlanPremiumCountryUnited KingdomDeviceMEDION Erazer Engineer P10 Gaming PC - Intel® Core™ i5, RTX 3060TiOperating SystemWindows 11My Question or IssueAlbum art has suddenly stopped appearing in the queue tab, on the bottom bar and also in full screen...

Regular

Plan Premium Country United Kingdom Device MEDION Erazer Engineer P10 Gaming PC - Intel® Core™ i5, RTX 3060Ti Operating System Windows 11 My Question or Issue Album art has suddenly stopped ...

ProfVinyl

Regular

844 Views

6 replies

0 likes

album art
queue
  • 844 Views
  • 6 replies
  • 0 likes

Superuser Contribution Stats not tracked on desktop

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I use spotify on desktop the streams arent tracked and added to my top artists and top songs of the month. I have had this problem for over a month and its really fr...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I use spotify on desktop the streams arent tracked and added to my top artists and top so...

Ivelina

Moderator

1487 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Give the Lyrics Button back!

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 11 Lyrics Button disappeared on the now playing bar next to the other icons.Now I can access Lyrics from the right sidebar, why? It was perfect where is was!The fullcreen from there is als...

Regular

Plan Premium Country Germany Device Desktop Operating System Windows 11   Lyrics Button disappeared on the now playing bar next to the other icons. Now I can access Lyrics from the r...

Ivelina

Moderator

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code auth:2 when login in Windows 10 Spotify Desktop App

PlanPremiumCountryGermanyDeviceDell Latitude 5510Operating SystemWindows10 My Question or IssueEverything worked fine on the spotify desktop app UNTILL I activated my VPN and jumped around different locations. This totally broke my desktop app. I res...

Casual Listener

Plan Premium Country Germany Device Dell Latitude 5510 Operating System Windows10   My Question or Issue Everything worked fine on the spotify desktop app UNTILL I activated my VPN and...

MihailY

Moderator

5491 Views

9 replies

0 likes

  • 5491 Views
  • 9 replies
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Solved!!Superuser Contribution Spotify Desktop App "Something Went Wrong Try reloading the page"

Plan Premium Country USA Device Computer Operating System Windows 10 My Question or Issue I can see playlists and saved stuff on the side, and the playing now and queue. I can also listen to music. But the middle area hasn't worked and just shows "So...

Casual Listener

Plan Premium  Country USA Device Computer Operating System Windows 10   My Question or Issue I can see playlists and saved stuff on the side, and the playing now and que...

SKZLily

Visitor

8188 Views

17 replies

1 likes

  • 8188 Views
  • 17 replies
  • 1 likes

Superuser Contribution **bleep**

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Eni

Moderator

251 Views

2 replies

0 likes

  • 251 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify claiming no internet connection although internet connection is excellent

PlanPremiumCountryNew Zealand DeviceWindowsPC x3 Operating SystemWindows 10 My Question or IssueWe have 3 PCs in the house on which we have spotify installed. My wife and I also have it installed on our phones (mine is android, hers is apple). For a ...

Casual Listener

Plan Premium Country New Zealand   Device WindowsPC x3   Operating System Windows 10   My Question or Issue We have 3 PCs in the house on which we have spotify installed. M...

AlejaR

Moderator

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant be able to login my spotify in desktop. whenever i try to login it shows go to your browser t

PlanFreeCountryindia Device laptop Operating System Windows 11 My Question or Issue i cant be able to login my spotify in desktop. whenever i try to login it shows to go to the browser to login but no matter how many times i click on it the browser n...

Casual Listener

Plan Free Country india  Device  laptop Operating System  Windows 11   My Question or Issue  i cant be able to login my spotify in desktop. whenever i try to login...

Yordan

Moderator

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

Tiktok view arrived to Desktop, anyone else?

PlanPremiumCountryFinlandDeviceHP LAPTOPOperating SystemWindows 11 My Question or IssueI have tiktok view on mobile for a while mixed with tiles, now I have the same on desktop. Anyone else? This is how it looks, so you can see. Scroll at the bottom ...

Roadie

Plan Premium Country Finland Device HP LAPTOP Operating System Windows 11   My Question or Issue I have tiktok view on mobile for a while mixed with tiles, now I have the same on deskt...

vaajy

Roadie

591 Views

2 replies

1 likes

  • 591 Views
  • 2 replies
  • 1 likes

Superuser Contribution AI DJ problem, plays songs from Artist I blocked

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or to make the ai stop from doing this? PlanPremiumCountryPeruDevicePC (Ryzen 7 5800) (Ryzen 7 5700) (ryzen 5 5600G) - Samsu...

Regular

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or  to make the ai stop from doing this?     Plan Prem...

AFBMD

Regular

1134 Views

8 replies

1 likes

  • 1134 Views
  • 8 replies
  • 1 likes

Superuser Contribution Pause/Play FAB clips with Actions Bar

PlanPremiumCountryU.SDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen scrolling on desktop, the threshold for showing the play FAB for a playlist/album is too early and causes it to clip with the actions bar for said playlist. See...

Newbie

Plan Premium Country U.S Device Dell Laptop Operating System Windows 10   My Question or Issue When scrolling on desktop, the threshold for showing the play FAB for a playlist/album is...

AlejaR

Moderator

195 Views

1 replies

0 likes

Spotify Desktop App
UI Issue
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution recover deleted songs in a playlist , help needed

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

Casual Listener

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

hujg

Newbie

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes