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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136268 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136268 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52657 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52657 Views
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  • 33 likes

Superuser Contribution Windows Spotify Can't Play This Right Now

PremiumWindows 10 ProDirect Spotify and Microsoft Store Spotify This has been an on going issue with Spotify for 2+ years and the only solutions are to clear cache, relog twice, and/or uninstall remove left over files and install a fresh copy, which ...

  • Casual Listener
  • Premium Windows 10 Pro Direct Spotify and Microsoft Store Spotify   This has been an on going issue with Spotify for 2+ years and the only solutions are to clear cache, relog twice, and/or u...
  • Kiril
  • Moderator
  • 135 Views
  • 2 replies
  • 1 likes
  • 135 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Solved] Spotify on Windows 10 not showing in iPhone Other Devices

For a long time I've used Spotify on my iPhone to control the Spotify App on a Windows 10 PC (my Media Centre) to play music. Both are on the same network in my home. About 6 months ago the Windows PC stopped appearing in Other Devices so I could no ...

  • Newbie
  • For a long time I've used Spotify on my iPhone to control the Spotify App on a Windows 10 PC (my Media Centre) to play music. Both are on the same network in my home.   About 6 months ago the ...
  • Kiril
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 desktop crashing immediately upon opening.

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen i uninstall and reinstall spotify, when i log in, no matter if its the windows version or the app version, it crashes immediately. the web version and phone work just fin...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When i uninstall and reinstall spotify, when i log in, no matter if its the windows version or the ...
  • Alex
  • Moderator
  • 141 Views
  • 3 replies
  • 0 likes
  • 141 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked songs playlist order on web player does not sync with desktop app

PlanPremiumCountryVietnamOperating SystemWindows 11 My Question or IssueThe order of the liked songs playlist on the web player does not sync properly with my desktop and mobile app. I've tried logging out and in again to no avail.

  • Music Fan
  •   Plan Premium Country Vietnam Operating System Windows 11   My Question or Issue The order of the liked songs playlist on the web player does not sync properly with my desktop and...
  • tuannamnguyen
  • Music Fan
  • 237 Views
  • 6 replies
  • 0 likes
  • 237 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify still opening on startup even after all troubleshooting steps

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueSpotify still opens on startup even after removing it from startup in taskmanager, startup in Spotify settings as well. I've tried uninstalling deleting temp files,re-installi...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Spotify still opens on startup even after removing it from startup in taskmanager, startup in Spoti...
  • OscarDC
  • Moderator
  • 1080 Views
  • 5 replies
  • 0 likes
  • startup
  • 1080 Views
  • 5 replies
  • 0 likes

Superuser Contribution Most recommendations gone

PlanPremiumCountryUSADevicePC (Desktop App)Operating SystemWindows 10 My Question or IssueAll of my "Because you listened to..." and "Recommended based on..." recommendations have disappeared under the Search-> Discover menu. I have logged out and ba...

  • Newbie
  • Plan Premium Country USA Device PC (Desktop App) Operating System Windows 10     My Question or Issue All of my "Because you listened to..." and "Recommended based on..." recomme...
  • Eni
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dislike song does not work

PlanPremiumCountrySwedenDevicePC, Xiaomi RedmiOperating SystemWindows 10, Android My Question or IssueDisliking songs in radio playlist does nothing. It will continue to add the song back into the radio playlist when you enter the station. This happe...

ddd3a88cec2b12b2b1e10648ccddf5c9
  • Music Fan
  •   Plan Premium Country Sweden Device PC, Xiaomi Redmi Operating System Windows 10, Android   My Question or Issue Disliking songs in radio playlist does nothing. It will continue...
  • OscarDC
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Glitching while playing

Hi,There are periodical glitches while I am playing Spotify on Windows 11. Does anyone know what may be causing it?thx! My Question or Issue

  • Regular
  • Hi, There are periodical glitches while I am playing Spotify on Windows 11.  Does anyone know what may be causing it? thx!     My Question or Issue  
  • Eni
  • Moderator
  • 279 Views
  • 6 replies
  • 0 likes
  • 279 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Desktop App cannot find Alexa, TV, or iPhone in device list

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify app on my desktop refuses to find my echo show or my iPhone in the device list for compatible devices, I have done a fresh install on all of the devices, and ...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue My Spotify app on my desktop refuses to find my echo show or my iPhone in the device list for...
  • pgcorky
  • Visitor
  • 680 Views
  • 4 replies
  • 0 likes
  • 680 Views
  • 4 replies
  • 0 likes

Superuser Contribution Glitching playback

Windows 11, Dell Precision 555oI experience playback glitches (irregular intervals but constant) and performed some device test (results are attached). The issue is present on the windows app as well as on the web version of Spotify. Any suggestions ...

  • Regular
  •   Windows 11, Dell Precision 555o I experience playback glitches (irregular intervals but constant) and performed some device test (results are attached). The issue is present on the windows a...
  • OscarDC
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast plays in reverse order

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueThere are already a lot of threads about this. But this bug is still not fixed yet. Podcasts always play in reverse order. (new to old)But i want to hear them from old to ne...

  • Casual Listener
  • Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue There are already a lot of threads about this. But this bug is still not fixed yet.  Podcas...
  • Jeremy
  • Spotify
  • 7098 Views
  • 29 replies
  • 33 likes
  • 7098 Views
  • 29 replies
  • 33 likes

Superuser Contribution Volume resets every time spotify opens with Windows

Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day. I have crossfade set to 12s, and launch minimized with windows.

  • Music Fan
  • Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day.  I have cr...
  • utyfua
  • Casual Listener
  • 2575 Views
  • 7 replies
  • 2 likes
  • resets
    Spotify
    volume
    volume issues
    Volume Levels
    windows10
  • 2575 Views
  • 7 replies
  • 2 likes

Superuser Contribution Discord does not recognize Spotify

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueDiscord does not recognize Spotify, so I can't use the features associated that connection. How do I make Discord recognize Spotify and thus use the features associated that connection...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue Discord does not recognize Spotify, so I can't use the features associated that connection. How do I make D...
  • AlejaR
  • Moderator
  • 2151 Views
  • 16 replies
  • 2 likes
  • 2151 Views
  • 16 replies
  • 2 likes

Superuser Contribution When using 'Listen Along' disord feature clicking on album/song cover opens link in web browser

PlanPremiumCountryGermanyDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen using the discord 'Listen Along' as a listener left clicking on the album/song cover does not work as expected. Expected behaviour is: To open either the cur...

  • Newbie
  • Plan Premium Country Germany Device Windows PC Operating System Windows 10   My Question or Issue When using the discord 'Listen Along' as a listener left clicking on the album/song co...
  • Vasil
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are playlists I've set to private showing up in my public playlist tab?

I right clicked and it says "make private" so I click that and supposedly the playlist is private but when I go to my profile I see it under my public playlists section. I did something similar the other month and that playlist isn't showing up. What...

  • Newbie
  • I right clicked and it says "make private" so I click that and supposedly the playlist is private but when I go to my profile I see it under my public playlists section. I did something similar the o...
  • Eni
  • Moderator
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app crashes while listening in chronological order in a large playlist

PlanPremiumDeviceDesktopOperating SystemWindows 10Playlist examplehttps://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq My IssueRecently my desktop app started crashing when playing the playlist in chronological "The Sound of Everything" mentioned...

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10 Playlist example https://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq    My Issue Recently my desktop app started crash...
  • Jeremy
  • Spotify
  • 242 Views
  • 4 replies
  • 0 likes
  • 242 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problemas con playlist

Al iniciar Spotify en el ordenador, bajo S.O. Windows, las playlist me aparecen vacías (tanto las mías, como las creadas por otros usuarios), pero al abrir la app en el smartphone, con S.O. Android, las mismas listas si aparecen con canciones.

  • Newbie
  • Al iniciar Spotify en el ordenador, bajo S.O. Windows, las playlist me aparecen vacías (tanto las mías, como las creadas por otros usuarios), pero al abrir la app en el smartphone, con S.O. Android, ...
  • Eni
  • Moderator
  • 6879 Views
  • 4 replies
  • 1 likes
  • 6879 Views
  • 4 replies
  • 1 likes

Superuser Contribution Music files not appearing in local files folder

PlanFreeCountryAmericaDeviceDesktop ComputerOperating SystemWindows 10 My IssueI'm trying to upload some music files to spotify from the family computer. I put all of the songs I want to upload in a folder labeled [My Name]'s Music to be sure I was g...

  • Newbie
  • Plan Free Country America Device Desktop Computer Operating System Windows 10   My Issue I'm trying to upload some music files to spotify from the family computer. I put all of the son...
  • Eni
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on iOS connects to web player but not desktop app

PlanPremiumCountrySpainDeviceIphone 13 and PCOperating System(iOS 15.5 and Windows 10) My question or issueFor the past few weeks my desktop Spotify app has not been able to connect to the app on my phone. I thought it was a Wi-Fi or connection relat...

  • Casual Listener
  • Plan Premium Country Spain Device Iphone 13 and PC Operating System (iOS 15.5 and Windows 10)   My question or issue For the past few weeks my desktop Spotify app has not been able to ...
  • Eni
  • Moderator
  • 405 Views
  • 5 replies
  • 0 likes
  • 405 Views
  • 5 replies
  • 0 likes

Spotify on Windows volume level option is missing

PlanFreeCountry IsraelDevicePCOperating SystemWindows 10 My Question or IssueI Don't have the volume level option to make my songs louder. Is it because i'm not a premium member?

  • Visitor
  • Plan Free Country  Israel Device PC Operating System Windows 10   My Question or Issue I Don't have the volume level option to make my songs louder. Is it because i'm not a premiu...
  • BretAB
  • Casual Listener
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
  • 0 likes