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The Spotify app on my pc won't let me skip the current song or choose

The Spotify app on my pc won't let me skip the current song or choose

Whenever I load the app I try skipping the song it wont work but the other buttons work. I try clicking on another song it won't play it. I can add it to the queue, but that is the only way. I tried to reinstall the app several times and that hasn't worked. Once in awhile it skips through songs like crazy as well. Any help would be amazing.
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1 Reply

Hey @cdelfrate90,

 

Thanks for reaching out! Sorry to see this has been happening.

Note that unlimited skips of tracks and playing on demand are generally not available if you're using the free tier of the app.
If you're on the Premium plan and experiencing such issues though, something is definitely not in order.

When you say that sometimes many songs get skipped, is this behaviour reproducible? When does it occur and is there any pattern to what songs are getting skipped? We'd also like to know when these issues have started (e.g. after an app- or system update).

As starting troubleshooting steps (aside from the regular reinstall you've already covered), try removing the app's cached data as shown here and disable the Hardware Acceleration from the app's menu:

 

 

After the app restarts, check if the issue remains and let us know. 
We'll be on the lookout for your reply 🙂

VasilModerator
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