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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2418 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155154 Views

83 replies

27 likes

  • 155154 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149026 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

  • 11490 Views
  • 1 replies
  • 6 likes

Superuser Contribution App on Windows 11 wont play music

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a local file. I've tried the suggested troubleshooting steps ...

Regular

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a loca...

mwjosey2

Regular

1664 Views

5 replies

0 likes

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  • 0 likes

All Songs Fade In

PlanPremium FamilyCountryU.S./MongoliaDeviceMSI MODERN 15 H B13MOperating SystemWindows 11 My Question or IssueEvery song I play on the desktop app has a half-second fade-in. The fade in doesn't happen for my phone or the web player, only the desktop...

Casual Listener

Plan Premium Family Country U.S./Mongolia Device MSI MODERN 15 H B13M Operating System Windows 11   My Question or Issue Every song I play on the desktop app has a half-second fade-in....

lemonpiegbs

Visitor

353 Views

1 replies

1 likes

  • 353 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify becomes slow/unusable when scrolling a long discography.

When scrolling through the discography of an artist with a lot of songs/albums the windows spotify application becomes near unusable and laggy. Going to another page returns the application to normal again.

Casual Listener

When scrolling through the discography of an artist with a lot of songs/albums the windows spotify application becomes near unusable and laggy. Going to another page returns the application to normal...

Novy

Moderator

420 Views

1 replies

3 likes

  • 420 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Shuffle don't work anymore, help needed

Plan: PremiumDevice: Desktop app, manually downloaded from the website not Microsoft storeOperating System: Win 11 My Question or IssueSo i factory reset my pc a week ago, and Spotify worked perfectly. But now i cant shuffle my playlist. The shuffle ...

Casual Listener

Plan: Premium Device: Desktop app, manually downloaded from the website not Microsoft store Operating System: Win 11   My Question or Issue So i factory reset my pc a week ago, and Spotify ...

Rho_Tzu

Visitor

3728 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Canvas feature doesn't work

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 11) My Question or Issue:While browsing Spotify on my computer, I noticed the canvas feature. Unfortunately, even though it is available, the ca...

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 11)   My Question or Issue: While browsing Spotify on my computer, I no...

Yordan

Moderator

10117 Views

34 replies

4 likes

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Superuser Contribution Song Beginnings Start Quiet

PlanFreeCountryUSADevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI've noticed that since the most recent Spotify update, for some reason, whenever a new song starts, it always start off quiet for the first second or so, and the...

Visitor

Plan Free Country USA Device Personal Computer Operating System Windows 10   My Question or Issue I've noticed that since the most recent Spotify update, for some reason, whenever a ne...

waltzman

Visitor

1671 Views

7 replies

0 likes

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Superuser Contribution Use zoom to change font size in full screen

Why does the font size not change in full-screen mode? I like to be able to read it from about 6 feet away which only requires about 18pt size. Instead the artist is in the 10-12 range. The behavior when zooming in and out seems to be small-small-sma...

Newbie

Why does the font size not change in full-screen mode? I like to be able to read it from about 6 feet away which only requires about 18pt size. Instead the artist is in the 10-12 range. The behavior ...

Ivelina

Moderator

540 Views

1 replies

1 likes

  • 540 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong try reloading the page

Device(PC)Operating System(Windows 11) My Question or IssueEvery page I go to in the Spotify app just wont work and say "Something went wrong try reloading the page" but music still plays and I have connection. It's been happening for 3 days. apparen...

Newbie

  Device (PC) Operating System (Windows 11)   My Question or Issue Every page I go to in the Spotify app just wont work and say "Something went wrong try reloading the page" but musi...

ReinHardt0731

Visitor

31424 Views

18 replies

1 likes

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  • 18 replies
  • 1 likes

Solved!!Superuser Contribution Buttons in top right corner of windows desktop app have top margin

PlanPremiumCountryGermanyDevicedifferent PCsOperating SystemWindows 10, Windows 11 My Question or IssueThe buttons in the top right corner are no longer at the top of the app. This is very annoying for me, as it makes it significantly more difficult ...

Newbie

Plan Premium Country Germany Device different PCs Operating System Windows 10, Windows 11   My Question or Issue The buttons in the top right corner are no longer at the top of the app...

spotfy_x_button

Casual Listener

15178 Views

74 replies

35 likes

"Desktop"
"Windows"
Desktop Windows 10
UI
UX
windows 11
  • 15178 Views
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  • 35 likes

Spotify will go Max Volume upon star or switching to bluetooth on Windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since today whenever i switch to bluetooth speaker or bluetooth headphone or pc speaker the ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

MateusM

Spotify Star

979 Views

5 replies

0 likes

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Windows windows control buttons now are not aligned to the border.

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now i need to place the cursor in the close button tha...

Newbie

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now...

eetuuuh

Regular

927 Views

3 replies

4 likes

issue
New Update
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Spotify PC App Rapidly Skipping Through Songs When Using Media Keys to Skip/Repeat Song

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 (latest and most up to date version) My Question or IssueWhen using my media keys to try to skip to the next song, Spotify PC App will rapidly skip anywhere from 3 to 10 songs before it ...

Newbie

Plan Premium Country USA Device Desktop PC Operating System Windows 11 (latest and most up to date version)   My Question or Issue When using my media keys to try to skip to the next s...

953 Views

0 replies

0 likes

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Superuser Contribution Sporify is reeaaly laggy on PC-app and Android despite high end devices

BOTH devices: When playing a song it takes at 2+ seconds for it to start 30% of the time. When skipping forward in tracks it can take up to 10 seconds for it to start playing. Both apps are up to date and I have tried to reinstall both the PC and And...

Casual Listener

BOTH devices: When playing a song it takes at 2+ seconds for it to start 30% of the time. When skipping forward in tracks it can take up to 10 seconds for it to start playing. Both apps are up to dat...

Ivelina

Moderator

584 Views

7 replies

1 likes

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Superuser Contribution Playlists frequently unplayable on Microsoft desktop app

PlanPremium DuoCountryUSDeviceHP Elitebook laptopOperating SystemWindows 11 My Question or IssueI am using the desktop app for Windows and have periodically and repeatedly been unable to play any playlists (neither my own nor those created by Spotify...

Music Fan

  Plan Premium Duo Country US Device HP Elitebook laptop Operating System Windows 11   My Question or Issue I am using the desktop app for Windows and have periodically and repea...

Vasil

Moderator

408 Views

1 replies

0 likes

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Superuser Contribution Spotify randomly maxes out volume

Every time I change song the volume maxes out including my downloaded songs and also whenever I startup the app.Tried clearing cache, reinstalling, logging out and back in, and messing with the volume normalizer. Spotify for Windows (64 bit)1.2.47.36...

Casual Listener

Every time I change song the volume maxes out including my downloaded songs and also whenever I startup the app. Tried clearing cache, reinstalling, logging out and back in, and messing with the vol...

Ginger_Space

Visitor

13149 Views

85 replies

13 likes

  • 13149 Views
  • 85 replies
  • 13 likes

Superuser Contribution no middle panel on desktop app

It flickers on for a second, then blank with an error message "Reload page" button. Click that and it does the same. The same thing happens on the web version, and in different browsers.

Regular

It flickers on for a second, then blank with an error message "Reload page" button. Click that and it does the same. The same thing happens on the web version, and in different browsers. 

Vasil

Moderator

475 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Can't remove songs from "Made for You" playlists.

PlanPremiumCountryAustraliaDeviceDell Laptop with Desktop AppOperating SystemWindows 11 My Question or IssueSpotify sometimes makes playlists for me based off my tastes (e.g. Rock Mix, Daily Mix etc.). However lately my room mate has been using my Sp...

Newbie

  Plan Premium Country Australia Device Dell Laptop with Desktop App Operating System Windows 11   My Question or Issue Spotify sometimes makes playlists for me based off my tast...

Vasil

Moderator

1034 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution While using the DJ the song lyrics gets out of sync on Windows app, android app and android tv app

PlanPremiumCountryArgentinaDeviceRyzen 7 3800x with gtx 1080ti 32gb ramsXiaomi Tv mibox 1st genRealme Gt 2 ProOperating SystemWindows 10Android tv 9Android 14My Question or IssueWhile using the AI DJ the song lyrics gets out of sync on after a song c...

Casual Listener

Plan Premium Country Argentina Device Ryzen 7 3800x with gtx 1080ti 32gb rams Xiaomi Tv mibox 1st gen Realme Gt 2 Pro Operating System Windows 10 Android tv 9 Android 14 My Question or Is...

MihailY

Moderator

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes