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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82644 Views

40 replies

68 likes

  • 82644 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785509 Views

503 replies

64 likes

  • 785509 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20878 Views

22 replies

6 likes

  • 20878 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2936 Views

0 replies

4 likes

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Superuser Contribution Why does the music fade in and out?

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volume.

Regular

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volu...

Yordan

Moderator

905 Views

1 replies

0 likes

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  • 1 replies
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Switches from podcast to random, unfamiliar music

Plan: FreeCountry: USAOS: Windows 10Every so often, my podcast will stop and a song I've never heard before will begin to play. I haven't used Spotify for music in ages, let alone the genre of the songs that begin to play. This has happened when the ...

Casual Listener

Plan: Free Country: USA OS: Windows 10 Every so often, my podcast will stop and a song I've never heard before will begin to play.  I haven't used Spotify for music in ages, let alone the g...

Sweetangiest

Casual Listener

868 Views

1 replies

1 likes

  • 868 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Windows 10 Spotify appBasically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do ...

Visitor

Windows 10 Spotify app Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal...

NightFlight73

Casual Listener

50782 Views

69 replies

26 likes

  • 50782 Views
  • 69 replies
  • 26 likes

Solved!!Superuser Contribution Multiple skipping

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily.

Newbie

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily. 

Novy

Moderator

1062 Views

1 replies

0 likes

"spotify"
"Windows"
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Superuser Contribution Spotify Playback Problems

So for months now, despite doing multiple rounds of troubleshooting, my desktop app won't play/work. Either it doesn't respond or it says "Spotify cannot play this right now. And the browser app isn't any better, it either starts the song and just re...

Casual Listener

So for months now, despite doing multiple rounds of troubleshooting, my desktop app won't play/work. Either it doesn't respond or it says "Spotify cannot play this right now. And the browser app isn'...

saltydogg

Newbie

1873 Views

4 replies

2 likes

  • 1873 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Keyboard light turning off

PlanPremiumCountryFranceDeviceMSI cyborg 15 A12VOperating Systemwin 11My Question or IssueWhen I go on the Spotify app, the lights of my keyboard turns off, they immediately turn back on when I switch to another app, it does that since I got my accou...

Casual Listener

Plan Premium Country France Device MSI cyborg 15 A12V Operating System win 11 My Question or Issue When I go on the Spotify app, the lights of my keyboard turns off, they immediately turn ba...

rapxnzell

Regular

4442 Views

18 replies

2 likes

  • 4442 Views
  • 18 replies
  • 2 likes

Superuser Contribution impossible to start listenning music both pc and web

Premium familyCountryFranceDevicepcOperating Systemwindows 11 / Firefox/brave/opera My Question or Issuesince 3 days, after an update of the app, my spotify is not working. I can connect in app (with google email) and web player. After is more compli...

Casual Listener

Premium family Country France Device pc Operating System windows 11 / Firefox/brave/opera   My Question or Issue since 3 days, after an update of the app, my spotify is not working. I c...

Dessi

Moderator

693 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Bring back the freaking noice aesthetic full-window "Now Playing View"

I swear that this this feature was removed in an update in the last 24 hours or close to it because I was just using it yesterday. I will call it the full-window "Now playing view". I just barely started using this feature a few weeks ago, and let me...

Visitor

I swear that this this feature was removed in an update in the last 24 hours or close to it because I was just using it yesterday. I will call it the full-window "Now playing view". I just barely sta...

Eni

Moderator

1042 Views

1 replies

3 likes

  • 1042 Views
  • 1 replies
  • 3 likes

Superuser Contribution Smart playlists repeating the same song multiple times in a Row

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11IssueWhen listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multiple times (in my case, 29 times in a row) before the playlist returned ...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11 Issue When listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multipl...

Novy

Moderator

743 Views

3 replies

0 likes

Desktop
issue
  • 743 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Recent Searches do not show songs anymore.

PlanFreeCountryIndia DevicePCOperating SystemWindows 10 My Question or Issue1 month ago I updated my Spotify on my pc and my android phone and recent searches do not show songs anymore. I can search and play the songs but it is not stored in the rece...

Casual Listener

Plan Free Country India   Device PC Operating System Windows 10   My Question or Issue 1 month ago I updated my Spotify on my pc and my android phone and recent searches do not s...

aptrick2009

Newbie

3976 Views

3 replies

1 likes

  • 3976 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Song counter does not match playlist vs. add to a playlist view

PlanPremiumCountryFinlandDeviceWindows laptop and Android phoneOperating SystemAndroid 14 and Windows 11 My Question or IssueSong counter does not match in one of my playlists. All unavailable songs are shown. In a playlist view it says clearly 7738 ...

Roadie

Plan Premium Country Finland Device Windows laptop and Android phone Operating System Android 14 and Windows 11   My Question or Issue Song counter does not match in one of my playlist...

vaajy

Roadie

2068 Views

7 replies

0 likes

bugs
  • 2068 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlists and lyrics not displaying (it shows "couldn't find playlist")

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
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Superuser Contribution Typing into search bar pause the song

PlanPremiumCountryGermany DeviceHPOperating SystemWindows 11 My Question or IssueSince 2 or 3 days I have a super annoying issue on Desktop App:basically everytime I am typing in the search bar, the song paused.It makes my user experience terrible.

Roadie

  Plan Premium Country Germany   Device HP Operating System Windows 11   My Question or Issue Since 2 or 3 days I have a super annoying issue on Desktop App: basically e...

Eni

Moderator

2935 Views

11 replies

2 likes

App
Bar
Desktop
pause
Search
searchbar
windows11
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  • 11 replies
  • 2 likes

How to install Spotify machine wide from powershell?

I would like to be able to push the Spotify install to users trough our RMM system, this as users are not allowed to install software them selves.I have basically tried everything, and from our standpoint right now, the installer is getting run by "N...

Visitor

I would like to be able to push the Spotify install to users trough our RMM system, this as users are not allowed to install software them selves. I have basically tried everything, and from our s...

945 Views

0 replies

0 likes

  • 945 Views
  • 0 replies
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Solved!!Superuser Contribution Settings menu and Explicit Content option removed in new web player

PlanPremiumOperating SystemWindows 10,web playerMy Question or IssueThe new web player has removed the Settings menu and it now appears there is no way to control the Explicit content option. How do I do this now?

Casual Listener

Plan Premium Operating System Windows 10,web player My Question or Issue The new web player has removed the Settings menu and it now appears there is no way to control the Explicit content optio...

Skiido

Newbie

5539 Views

12 replies

0 likes

  • 5539 Views
  • 12 replies
  • 0 likes

Superuser Contribution No duplication warning when adding a song to playlist

PlanPremiumCountrySwedenDeviceLenovo Legion Y520TOperating SystemWindows 11 My Question or IssueI have been having problem with getting the warning that the song I'm about to add to my playlist already is on the playlist. The playlist is a shared pla...

Regular

Plan Premium Country Sweden Device Lenovo Legion Y520T Operating System Windows 11   My Question or Issue I have been having problem with getting the warning that the song I'm about to...

Yordan

Moderator

6266 Views

23 replies

1 likes

  • 6266 Views
  • 23 replies
  • 1 likes

Solved!!Superuser Contribution Playback Issues: Songs Going Silent On Windows App

PlanPremiumCountryPhilippinesDeviceAcer AspireOperating SystemWindows 11 Pro For Workstations My Question or IssueIt's the same thing with the ongoing issue reported by Android device users, the progress bar of a song keeps moving but there's no soun...

Composer

Plan Premium Country Philippines Device Acer Aspire Operating System Windows 11 Pro For Workstations   My Question or Issue It's the same thing with the ongoing issue reported by Andro...

Eni

Moderator

1255 Views

4 replies

0 likes

  • 1255 Views
  • 4 replies
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Superuser Contribution Weird dips and fluctutations in audio

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueHelloI have a weird issue where it seems that Spotify try to decrease intrument volume and increase vocal volume under a song. It does a terrible job, and it's super annoy...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue Hello I have a weird issue where it seems that Spotify try to decrease intrument volume ...

OscarDC

Moderator

712 Views

3 replies

1 likes

  • 712 Views
  • 3 replies
  • 1 likes