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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139120 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139120 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54872 Views
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  • 33 likes
  • Windows
  • 54872 Views
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Spotify for Windows on ARM (Win32) Desktop app badly needed

Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is? Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, due to software emulation not optimally Apple announced on the...

  • Roadie
  • Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is?   Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, du...
  • jmbob
  • Visitor
  • 4761 Views
  • 19 replies
  • 17 likes
  • arm
    ARM Devices
    arm64
    surface pro
    woa
  • 4761 Views
  • 19 replies
  • 17 likes

Superuser Contribution Spotify does not play with external speakers (desktop)

PlanFreeCountryBelgiumDeviceAsus Rog Strix GOperating SystemWindows 10 My Question or IssueHi,my spotify starts skipping every song when i have my desktop connected to an external speaker system, when i play it with the built in speaker prom my asus ...

  • Visitor
  •   Plan Free Country Belgium Device Asus Rog Strix G Operating System Windows 10   My Question or Issue Hi, my spotify starts skipping every song when i have my desktop connected...
  • One23
  • Casual Listener
  • 1311 Views
  • 5 replies
  • 2 likes
  • 1311 Views
  • 5 replies
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Superuser Contribution All songs skipping. cannot play music. web browser

On my laptop, spotify has started skipping every song after a short while, and when it stops, the song it lands on becomes silent. Ads still function fine. This issue is only on my laptop, my desktop still works fine. I use the web player on both dev...

  • Casual Listener
  • On my laptop, spotify has started skipping every song after a short while, and when it stops, the song it lands on becomes silent. Ads still function fine. This issue is only on my laptop, my desktop...
  • Pikamew362
  • Casual Listener
  • 214 Views
  • 5 replies
  • 0 likes
  • 214 Views
  • 5 replies
  • 0 likes

Solved!! Podcasts will not play

Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist. Tried accessing old episodes of my current Podcast binge, and episodes of my older binges, and nothing! Even tried one that I had never listen...

  • Regular
  • Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist.  Tried accessing old episodes of my current Podcast binge, and episodes of my older bi...
  • dran001
  • Newbie
  • 43650 Views
  • 3 replies
  • 3 likes
  • 43650 Views
  • 3 replies
  • 3 likes

Superuser Contribution Does Spotify count Local files as listened to?

I have whole mixtapes and albums which aren't on Spotify otherwise. Does anyone know if these actually get counted in places like Spotify.me and 20XX wrapped. So far from what I can see, they don't go on the 2018 wrapped playlist and they aren't anyw...

  • Newbie
  • I have whole mixtapes and albums which aren't on Spotify otherwise. Does anyone know if these actually get counted in places like Spotify.me and 20XX wrapped. So far from what I can see, they don't g...
  • TopGG
  • Visitor
  • 14536 Views
  • 7 replies
  • 1 likes
  • 14536 Views
  • 7 replies
  • 1 likes

Superuser Contribution Explicitly removed songs returning to queue

PlanFreeCountryUSA DevicePC, browserOperating SystemWindows 10, Edge Version 108.0.1462.54 (Official build) (64-bit) My Question or IssueI started my queue with an album that I finished listening to. I added the album Aretha - Who's Zoomin' Who to my...

  • Casual Listener
  • Plan Free Country USA   Device PC, browser Operating System Windows 10, Edge  Version 108.0.1462.54 (Official build) (64-bit)   My Question or Issue I started my queue with...
  • AlejaR
  • Moderator
  • 152 Views
  • 2 replies
  • 0 likes
  • 152 Views
  • 2 replies
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Superuser Contribution Spotify Breaks after ad plays

PlanFreeCountryUnited States of AmericaDeviceAcer LaptopOperating SystemWindows 10 My Question or IssueHi! I use Spotify on Web browser because I would like to NOT download the app, it's too stressful on my computer and too much clutter for me to han...

  • Casual Listener
  • Plan Free Country United States of America Device Acer Laptop Operating System Windows 10   My Question or Issue Hi! I use Spotify on Web browser because I would like to NOT download t...
  • Eni
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify: A firewall may be blocking spotify. Please update your firewall to allow spotify.

PlanFreeCountry Canada DeviceWindows 10 My Question or IssueEverytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete it, check if my country is still the same, tried a different account, tried a vpn, eve...

  • Visitor
  • Plan Free Country Canada   Device Windows 10   My Question or Issue Everytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete it, check...
  • MihailY
  • Moderator
  • 14284 Views
  • 5 replies
  • 0 likes
  • 14284 Views
  • 5 replies
  • 0 likes

Superuser Contribution Happy holidays hub isn't viewed

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I don't know, why a hub Happy holi...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • MihailY
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • "android""search not working"
    Android
    Browse
    Web Player
  • 149 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution block artist / song

PlanPremiumCountryUnited StatesOperating SystemAndroid and Windows 10My Question or IssueHi, I've been a Premium user for a few weeks and was really enjoying the service, however today I log into my account from work and my 4 year son is at home list...

  • Casual Listener
  • Plan Premium Country United States Operating System Android and Windows 10 My Question or Issue Hi, I've been a Premium user for a few weeks and was really enjoying the service, however today ...
  • Wookachuk
  • Newbie
  • 31094 Views
  • 31 replies
  • 16 likes
  • 31094 Views
  • 31 replies
  • 16 likes

Superuser Contribution Can't play a large playlist

Windows 10. Premium. Latest Spotify.I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.

  • Roadie
  • Windows 10. Premium. Latest Spotify. I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.  
  • Yordan
  • Moderator
  • 7673 Views
  • 48 replies
  • 6 likes
  • 7673 Views
  • 48 replies
  • 6 likes

Superuser Contribution My app won't open on windows 11 - urgent fix!!!!

I have tried reinstalling spotify multiple times, but it just won't open. When I click on the app, nothing happens. It comes up as a background task for about a second which then immediately is gone. Please fix this!!!

  • Regular
  • I have tried reinstalling spotify multiple times, but it just won't open. When I click on the app, nothing happens. It comes up as a background task for about a second which then immediately is gone....
  • schmetris
  • Regular
  • 296 Views
  • 7 replies
  • 0 likes
  • 296 Views
  • 7 replies
  • 0 likes

Superuser Contribution Album won't play

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueWhenever I go to an album and click on play or click on an individual song, nothing happens. However, if I click on download then it plays. It happens on all albums. Play...

  • Regular
  • Plan Premium Country Estonia Device PC Operating System Windows 10     My Question or Issue Whenever I go to an album and click on play or click on an individual song, nothing ha...
  • Alex
  • Moderator
  • 848 Views
  • 11 replies
  • 1 likes
  • 848 Views
  • 11 replies
  • 1 likes

Superuser Contribution Why is my Top Artists This Month section not showing on my profile?

Hello,I am having a little problem with my Top Artists This Month section on my profile. It was showing my top songs until I updated my Spotify app. Now this section is empty. I want to see my top played songs.

  • Newbie
  • Hello, I am having a little problem with my Top Artists This Month section on my profile. It was showing my top songs until I updated my Spotify app. Now this section is empty. I want to see my top ...
  • Lyubka
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Bonsoirc'est normal je ne trouve pas mon lycée ? ( premium étudiant )

  • Visitor
  • Bonsoir c'est normal je ne trouve pas mon lycée ? ( premium étudiant )
  • Joan
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play songs not saved to my library

PlanPremiumCountryUSADeviceInspiron 15 7000Operating SystemWindows 10 My Question or IssueSpotify desktop won't play songs not saved to my library. It works perfectly fine on my android and my iPad. It also works fine on Spotify web however I would p...

  • Casual Listener
  • Plan Premium Country USA Device Inspiron 15 7000 Operating System Windows 10   My Question or Issue Spotify desktop won't play songs not saved to my library. It works perfectly fine on...
  • Lyubka
  • Moderator
  • 161 Views
  • 3 replies
  • 2 likes
  • 161 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Spotify PC app tries to load and then crashes

OS - Windows 10 Professional 19043Spotify - Premium, 1.1.97Country - PolandHi, so my Spotify app on Windows 10 just doesn't want to start. Below is a video showing exactly what is happening, as it's hard to describe precisely.https://youtu.be/e7LGrFM...

  • Regular
  • OS - Windows 10 Professional 19043 Spotify - Premium, 1.1.97 Country - Poland Hi, so my Spotify app on Windows 10 just doesn't want to start. Below is a video showing exactly what is happening, ...
  • Neramii
  • Regular
  • 322 Views
  • 11 replies
  • 0 likes
  • 322 Views
  • 11 replies
  • 0 likes

Superuser Contribution When I open Settings, all I see is the Language option

I use 1. Spotify Premium 2. in Chrome 3. on a PC.I'm trying to normalize the volumes across all tracks I play, but when I open Settings, all I see is the Language option (see below or attachment).

theczexperience_0-1671546305672.png
  • Newbie
  • I use 1. Spotify Premium 2. in Chrome 3. on a PC. I'm trying to normalize the volumes across all tracks I play, but when I open Settings, all I see is the Language option (see below or attachment).&...
  • OscarDC
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't manually play a song that comes from Enhance

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueWhen you enhance a playlist on desktop Spotify adds similar songs as expected.However, if you want to click play on one of those songs that came from enhance, it just says something li...

  • Visitor
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue When you enhance a playlist on desktop Spotify adds similar songs as expected. However, if you want to click pl...
  • Eni
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes