Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13561 Views
108 replies
51 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1844 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4542 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Plan: PremiumCountry: USA Device: Windows 11 desktop and web (Chrome)Operating System: Windows 11 My Question or Issue: In both the desktop application and the web application, playlists like 'Discover Weekly' will play two songs and then stops playi...
Plan: Premium Country: USA Device: Windows 11 desktop and web (Chrome) Operating System: Windows 11 My Question or Issue: In both the desktop application and the web appl...
Casual Listener
2980 Views
6 replies
2 likes
I was wondering if there's a way to put my playlist in alphabetical order like on mobile.
I was wondering if there's a way to put my playlist in alphabetical order like on mobile.
Newbie
74316 Views
20 replies
7 likes
premium plan, US, issues with windows desktop and android mobile, all current version.i don't know how it's possible to never fix an issue and have every single update break something even further without ever fixing the issues.for years, i had no pr...
premium plan, US, issues with windows desktop and android mobile, all current version. i don't know how it's possible to never fix an issue and have every single update break something even furthe...
Spotify Star
2223 Views
1 replies
1 likes
Hlo I need a help
Hlo I need a help
Moderator
1146 Views
1 replies
0 likes
PlanFreeCountryUSADeviceHP PCOperating SystemWindows 11 My Question or Issue This morning I found most of my music greyed out- only the explicit ones. After a bit of digging I found out how to enable the explicit music on my phone. I go to my laptop ...
Plan Free Country USA Device HP PC Operating System Windows 11 My Question or Issue This morning I found most of my music greyed out- only the explicit ones. After a bit of d...
Visitor
2685 Views
6 replies
0 likes
PlanPremiumCountryUKDeviceDell core i5 laptopOperating SystemWindows 10 My Question or Issuecant log on, re installed cause wouldn't show the music as online though was online on personal hotspot through phone with full signal.tried deleting host fil...
Plan Premium Country UK Device Dell core i5 laptop Operating System Windows 10 My Question or Issue cant log on, re installed cause wouldn't show the music as online th...
Visitor
5536 Views
5 replies
0 likes
arrow keys doesnt work in search bar within desktop app
arrow keys doesnt work in search bar within desktop app
Casual Listener
2780 Views
12 replies
1 likes
I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...
I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...
Spotify Star
1061 Views
1 replies
0 likes
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
Newbie
2285 Views
3 replies
0 likes
I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...
I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...
986 Views
0 replies
0 likes
premiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10, IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas there been a recent update to the BETA DJ? Recently, on both the Windows Desktop app and the iOS a...
premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10, IOS (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has there been a recent...
Visitor
10291 Views
13 replies
2 likes
i wanne go to deftones but the link for the presesale but it doesent work to go to the website
i wanne go to deftones but the link for the presesale but it doesent work to go to the website
Spotify Star
932 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...
Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS My Question or Issue If I'm playing Spoti...
Spotify Star
1135 Views
1 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...
Plan Premium Country Device PC Operating System Windows 10/11 My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...
Spotify Star
1367 Views
1 replies
0 likes
I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...
I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...
Casual Listener
6722 Views
2 replies
0 likes
this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...
this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...
Casual Listener
927 Views
2 replies
3 likes
PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...
Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11 App version: 1.1.94.870.gf994cb0b My Question or Issue Play button is greyed out....
Casual Listener
16575 Views
17 replies
3 likes
PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...
Plan Premium Country usa Device PC Operating System windows 10, and linux os My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...
Music Fan
14054 Views
13 replies
1 likes
PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...
Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app random...
Casual Listener
7591 Views
4 replies
0 likes
Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...
Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...
Visitor
2355 Views
6 replies
1 likes
