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Installed Sound Blaster Audigy Fx V2 for Desktop. No speaker or headphone sound now.

Installed Sound Blaster Audigy Fx V2 for Desktop. No speaker or headphone sound now.

Plan

Premium

Country

USA

Device

PC

Operating System

Win11

 

My Question or Issue

Spotify won't play on Windows after installing a new Sound Blaster. The error message is "Spotify can't play this right now (etc..)

After researching and trying all the fixes here I still can't solve the issue. Any advice would be appreciated.

 

 1. Playback fails to start on all tracks on desktop

Possible solutions:

We recommend starting with logging out > restarting your computer > logging back in. Often this solves the issue if your playback fails to start on all tracks.

 

On Windows another solution for this can be updating your sound drivers. Read more about how to do that here.

 

Lastly, we'd recommend performing a clean reinstall of the app to try and fix this.

 

Screenshot 2023-11-09 175548.png
Reply
2 Replies

I also uninstalled the sound card and reinstalled the driver.

Hi @gunncat!

 

Could you check if the correct audio output device has been selected for Spotify? It's also worth checking if the sample rate of the device is set anywhere between 44.1 kHz and 192 kHz.

 

Keep us posted on this. Cheers!

YordanModerator
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