Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
89129 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
834284 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32898 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.
This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.
Moderator
782 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceGalaxyBook 4 pro 360Operating Systemwindows 11 My Question or IssueHiInstalled via microsoft store and Spotify icon just don't show up in task bar even when it is running. It's just blank. It has no problem in any other ...
Plan Free/Premium Country Device GalaxyBook 4 pro 360 Operating System windows 11 My Question or Issue Hi Installed via microsoft store and Spotify icon just don't show up in...
Newbie
9793 Views
13 replies
0 likes
My playlist queue used to be in the center column on the desktop app. Now it has moved to the right column and I really hate it there. How do I move it back to the center?THIS IS NOT, IN ANY WAY, "SOLVED".
My playlist queue used to be in the center column on the desktop app. Now it has moved to the right column and I really hate it there. How do I move it back to the center? THIS IS NOT, IN ANY WAY, "...
Roadie
38478 Views
158 replies
180 likes
Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day. I have crossfade set to 12s, and launch minimized with windows.
Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day. I have cr...
Visitor
9240 Views
10 replies
4 likes
SpotifyFreeCountryNetherlandsDeviceDell Latitude NotebookOSWindows 11 25H2 I've tried many solutions, but none have worked so far.- Disabled and enabled "minimize" in settings.- I disabled Hardware Acceleration in settings.- I reset Spotify data.- I ...
Spotify Free Country Netherlands Device Dell Latitude Notebook OS Windows 11 25H2 I've tried many solutions, but none have worked so far. - Disabled and enabled "minimize" in setti...
Moderator
874 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have deleted an album from my library by mistake, but when i try to return it it does not w...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Moderator
1545 Views
3 replies
0 likes
I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other apps) to start playing whatever song was paused. I'...
I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other ...
Moderator
2443 Views
8 replies
1 likes
PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWin11 64bit My Question or IssueCould you please disable the smart shuffle feature? This is the worst feature since I started using Spotify nine years ago.Could you add a toggle button in the setti...
Plan Premium Country Taiwan Device Desktop Operating System Win11 64bit My Question or Issue Could you please disable the smart shuffle feature? This is the worst feature since I sta...
Regular
975 Views
3 replies
1 likes
PlanPremiumCountryGermanyDevicedifferent PCsOperating SystemWindows 10, Windows 11 My Question or IssueThe buttons in the top right corner are no longer at the top of the app. This is very annoying for me, as it makes it significantly more difficult ...
Plan Premium Country Germany Device different PCs Operating System Windows 10, Windows 11 My Question or Issue The buttons in the top right corner are no longer at the top of the app...
Casual Listener
18173 Views
74 replies
35 likes
PlanPremiumCountryUnited States DeviceHP Spectre x360Operating SystemWindows 11 My Question or IssueI'm using the Spotify Desktop application on my HP Spectre laptop, and I'm not able to resize the window to be smaller than a certain size. I tend to ...
Plan Premium Country United States Device HP Spectre x360 Operating System Windows 11 My Question or Issue I'm using the Spotify Desktop application on my HP Spectre laptop, ...
Visitor
3514 Views
4 replies
5 likes
PlanPremiumCountryGermanyDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueI have noticed lately that when I play an "auto-generated" playlist, such as song radio or artist radio, that the list keeps changing after I have started the ...
Plan Premium Country Germany Device Lenovo laptop Operating System Windows 10 My Question or Issue I have noticed lately that when I play an "auto-generated" playlist, such as song r...
Moderator
2455 Views
5 replies
0 likes
I tried zooming and it didn't help.And the webpage of it is perfectlt fine.
I tried zooming and it didn't help. And the webpage of it is perfectlt fine.
Moderator
4351 Views
24 replies
1 likes
PlanPremiumDevicesHP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th genOperating SystemsWindows 7 Professional and iOS 15.4.1 Lately I've noticed that while I'm playing music on my phone and also have the desktop version...
Plan Premium Devices HP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th gen Operating Systems Windows 7 Professional and iOS 15.4.1 Lately I've noticed that...
Visitor
6061 Views
4 replies
3 likes
PlanPremiumCountryItalyDeviceLaptop AsusOperating SystemWindows 10 My Question or IssueWhen using the Windows Spotify application, the error, "Spotify can't play this right now. If you have the file on your computer you can import it"
Plan Premium Country Italy Device Laptop Asus Operating System Windows 10 My Question or Issue When using the Windows Spotify application, the error, "Spotify can't play this right n...
Casual Listener
1386 Views
4 replies
0 likes
PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueIn one of my playlists, the smart shuffle mode can not turn off. The icon is green and when I click on it, it loads and turns itself back on. I do NOT want the smart shuffle...
Plan Free Country USA Device Laptop Operating System Windows 10 My Question or Issue In one of my playlists, the smart shuffle mode can not turn off. The icon is green and when I cli...
Moderator
1000 Views
1 replies
0 likes
Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks
Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks
Casual Listener
12490 Views
3 replies
6 likes
On the Windows desktop version, make the volume slider bigger. The screen/UI is large enough and it would we quite handy as to adjust the volume in an easy way. More or like the Windows 10 sound bar, to easily adjust/slide the volume. And I think mos...
On the Windows desktop version, make the volume slider bigger. The screen/UI is large enough and it would we quite handy as to adjust the volume in an easy way. More or like the Windows 10 s...
Newbie
2867 Views
8 replies
9 likes
Have we ever got a solution to move all of our off-line music and settings to a new computer, I have over 50GB of songs
Have we ever got a solution to move all of our off-line music and settings to a new computer, I have over 50GB of songs
Spotify Star
879 Views
1 replies
0 likes
I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an opportunity to say that I should clean install (which I have do...
I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an o...
Newbie
34477 Views
19 replies
8 likes
PlanPremiumCountry DeviceDesktopOperating SystemWindows 11 My Question or IssueMy update.json reads:{"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Update\\spotify_installer-1.2.74.477.g3be53afe-1297.exe","version_from":"1.2.73.474","ve...
Plan Premium Country Device Desktop Operating System Windows 11 My Question or Issue My update.json reads: {"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Updat...
Roadie
1071 Views
2 replies
0 likes
