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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133786 Views
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution How do I add crossfade when I'm on browser?

I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is bugging me.

  • Not applicable
  • I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is buggi...
  • Elena
  • Moderator
  • 49 Views
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Superuser Contribution When using Discord listen along on Spotify, its lagging

3 things, (1) When using Discord listen along on Spotify, the host is either behind or in front of the person listening along. (2)I have premium and my friend doesn't so i cant host either because it makes him buy spotify when he clicks join.(3) Some...

  • Visitor
  • 3 things, (1) When using Discord listen along on Spotify, the host is either behind or in front of the person listening along. (2)I have premium and my friend doesn't so i cant host either because it...
  • Jeremy
  • Moderator
  • 103 Views
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  • 103 Views
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Superuser Contribution Only Spotify will not play through my headphones in my laptop. Did settings

Spotify will not work through my earbuds on my laptop. All other audio does and I've tried adjusting volume levels, switching from speakers back to headphones, and restarted a few times. Still nothing.

  • Not applicable
  • Spotify will not work through my earbuds on my laptop. All other audio does and I've tried adjusting volume levels, switching from speakers back to headphones, and restarted a few times. Still nothin...
  • Elena
  • Moderator
  • 57 Views
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  • 57 Views
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Superuser Contribution Lorsque je veux me connecter sur mon pc une erreur ce produit

le message d'erreur est:un pare-feu peut bloquer spotify. Mettre a jour votre pare-feu pour autoriser Spotify. Vous pouvez également modifier les parametres de proxy actuellement utilisés (code d'erreur : auth:15)

  • Visitor
  • le message d'erreur est: un pare-feu peut bloquer spotify. Mettre a jour votre pare-feu pour autoriser Spotify. Vous pouvez également modifier les parametres de proxy actuellement utilisés (code d'e...
  • Elena
  • Moderator
  • 56 Views
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  • 56 Views
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Superuser Contribution My spotify is lagging at songs at the start

When I start to listen to a song it lags at first this is only at Spotfiy for clarification also a video: https://www.youtube.com/watch?v=6kgsB7jEv-s (Pay attention only to the sound) please help

  • Music Fan
  • When I start to listen to a song it lags at first this is only at Spotfiy for clarification also a video: https://www.youtube.com/watch?v=6kgsB7jEv-s (Pay attention only to the sound) please help
  • Jeremy
  • Moderator
  • 115 Views
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  • 115 Views
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How to skip songs automatically after set time?

Would it be possible (through add-on or script) to automatically skip Spotify songs after a set time or once past 50% of their length? I often get recommended the same songs by Spotify even if I tell it I don't like them. Usually I get the gist of a ...

  • Newbie
  • Would it be possible (through add-on or script) to automatically skip Spotify songs after a set time or once past 50% of their length?   I often get recommended the same songs by Spotify even ...
  • 77 Views
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Solved!!Superuser Contribution i earned the 5 topics badge but i have 3 topics (not including this one)

i just got an mail said that i have the 5 topics badge but i only have 3 (with this one it will be 4) its a problem with community page please can you take the badge back al least?

  • Roadie
  • i just got an mail said that i have the 5 topics badge but i only have 3 (with this one it will be 4) its a problem with community page please can you take the badge back al least?
  • unclerk
  • Roadie
  • 66 Views
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  • 66 Views
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Superuser Contribution songs keep getting duplicated, but i'm on web browser.

PlanFreeCountryAustraliaDeviceDell computerOperating System Windows 10 My Question or Issuebasically, my songs keep getting duplicated, or taken out of the playlist, and to add songs back into it i have to add them 3 times before they show up. it won...

  • Regular
  • Plan Free Country Australia Device Dell computer Operating System  Windows 10   My Question or Issue basically, my songs keep getting duplicated, or taken out of the playlist, and...
  • Jeremy
  • Moderator
  • 150 Views
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  • 150 Views
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Superuser Contribution local files will not play

local files from my pc will o longer play on my iphone - they used to play. I get a message stating songs have not been downloaded and that I have to mark the playlist for offline use - I can't find the option to mark for offline use

  • Casual Listener
  • local files from my pc will o longer play on my iphone - they used to play. I get a message stating songs have not been downloaded and that I have to mark the playlist for offline use - I can't find ...
  • Jeremy
  • Moderator
  • 43 Views
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  • 43 Views
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Superuser Contribution try to play music and says can't play right now

been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help

  • Not applicable
  • been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help
  • Jeremy
  • Moderator
  • 71 Views
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  • 71 Views
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Superuser Contribution It doesn't show what I'm listening to right now

I wanted to be able to see what I'm listening to on the discord. But it doesn't even show that I'm online. All the necessary checkboxes are in both Discord and Spotify. The problem is something else. I selected allowing access in privacy settings, bu...

  • Casual Listener
  • I wanted to be able to see what I'm listening to on the discord. But it doesn't even show that I'm online. All the necessary checkboxes are in both Discord and Spotify. The problem is something else....
  • Alex
  • Moderator
  • 111 Views
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  • 111 Views
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Pornographic Podcast Episode/Song Art

I was searching for a song whose first two letters are "Se" and, upon putting in only these letters, the featured recommendation fed to me by the autosearch is here: https://open.spotify.com/episode/3xGk63rkzqVIa95kOqN7pQ?si=fe1f5726b5f34c7e and, it ...

  • Not applicable
  • I was searching for a song whose first two letters are "Se" and, upon putting in only these letters, the featured recommendation fed to me by the autosearch is here: https://open.spotify.com/episode/...
  • 46 Views
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Socks5 proxy does not work with default settings

PlanPremiumDevicePCOperating SystemWindows 10 21H2 19044.1645Spotify Version1.1.81.604.gccacfc8c with clean reinstall My Question or IssueWhen I set up the socks5 proxy through the client's built-in proxy function, it wouldn't work. I checked and fou...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10 21H2 19044.1645 Spotify Version 1.1.81.604.gccacfc8c with clean reinstall   My Question or Issue When I set up the socks5 p...
  • shevchuk
  • Newbie
  • 130 Views
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  • bug
    proxy
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Superuser Contribution I can't see what my friends are listening to on desktop app.

I can only see the "let friends and followers see what you are listening to" with a redirect to settings. I've set this up for myself already. I've uninstalled and reinstalled the app with no luck.

  • Not applicable
  • I can only see the "let friends and followers see what you are listening to" with a redirect to settings. I've set this up for myself already. I've uninstalled and reinstalled the app with no luck.
  • Jeremy
  • Moderator
  • 90 Views
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  • 1 likes
  • 90 Views
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Superuser Contribution Spotify Connect Sync Issue

PlanPremiumCountryUSADevicePixel 6/Acer Nitro 5Operating SystemAndroid 12/Windows 11My Question or IssueFor the last couple of weeks, I have had an issue with the Spotify Connect feature on desktop. When wanting to sync playback from my PC to my phon...

  • Regular
  • Plan Premium Country USA Device Pixel 6/Acer Nitro 5 Operating System Android 12/Windows 11 My Question or Issue For the last couple of weeks, I have had an issue with the Spotify Conne...
  • AndresM
  • Moderator
  • 237 Views
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  • 237 Views
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Solved!!Superuser Contribution Songs are playing from different playlists

PlanFree Device(Lenovo: Legion ) Operating System(Windows 10) My Question or Issue I am playing my playlist ("P1"). After one song finishes from this playlist, it plays a song from a completely different playlist. I tried it with shuffle on and off, ...

  • Casual Listener
  • Plan Free   Device (Lenovo: Legion )   Operating System (Windows 10)   My Question or Issue   I am playing my playlist ("P1").  After one song finishes from this p...
  • Kiril
  • Moderator
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Superuser Contribution Spotify app only shows the WebPlayer and so does Discord as well.

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my phone and want to switch to my PC app neither of them re...

  • Regular
  • Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my p...
  • AndresM
  • Moderator
  • 258 Views
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  • 258 Views
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Solved!! Why are songs stuttering at the same time each time when played?

Every time I play a song, it will stutter at some time within the first 12 seconds of the song (while the time it happens depends on what song it is, it will always happen at the same time for each song), playing the same note over again for about 6 ...

  • Casual Listener
  • Every time I play a song, it will stutter at some time within the first 12 seconds of the song (while the time it happens depends on what song it is, it will always happen at the same time for each s...
  • MandyIGuess
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
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