Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
87104 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
815133 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
29400 Views
30 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm just here to complain about Spotify on PC in vain hopes that they might one day make it a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm jus...
Visitor
30662 Views
39 replies
102 likes
Plan: PremiumCountry: NorwayOS: Windows 11 23H2 w/all updatesSpotify for Windows (64 bit)1.2.63.394.g126b0d89 Sometimes for me this results in "Spotify can't play this right now" after a short while:1. Open the page of an artist2. Click on "Show all"...
Plan: Premium Country: Norway OS: Windows 11 23H2 w/all updates Spotify for Windows (64 bit) 1.2.63.394.g126b0d89 Sometimes for me this results in "Spotify can't play this right now" aft...
Casual Listener
6647 Views
14 replies
2 likes
Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I played it with my friends in the car as a joke once,...
Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I p...
Regular
17834 Views
34 replies
17 likes
PlanPremiumCountryFranceDevicePCOperating SystemWindows 10My Question or Issue Hi, I've been having that" Windows outdated/unable tu update spotify" issue for a long time, didn't care but today, looking for the setting 'HiFi streaming' I decided to u...
Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue Hi, I've been having that" Windows outdated/unable tu update spotify" issue for a long time, di...
Spotify Star
909 Views
3 replies
0 likes
I'm using it in Firefox, Win 10. the app is for my wife's Duo, the browser is for mine. Can I install two different instances of the app?
I'm using it in Firefox, Win 10. the app is for my wife's Duo, the browser is for mine. Can I install two different instances of the app?
Newbie
2752 Views
2 replies
1 likes
I've used Spotify on my phone for the past half year or so. I like to listen to it when I go for my walks. I usually get a very reasonable number of ads- about one or two ad breaks per thirty minute block of songs or so. I didn't mind them, and I've ...
I've used Spotify on my phone for the past half year or so. I like to listen to it when I go for my walks. I usually get a very reasonable number of ads- about one or two ad breaks per thirty minute ...
Visitor
6220 Views
4 replies
1 likes
When you choose the sort option "date added" on the desktop app the songs show in order from the first song you added in the playlist. It should be an option to reverse that function so the songs last added to the playlist is at the top. It is really...
When you choose the sort option "date added" on the desktop app the songs show in order from the first song you added in the playlist. It should be an option to reverse that function so the songs las...
Community Legend
1432 Views
3 replies
1 likes
When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead into another. A quick google suggests that Spotify supports...
When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead...
Music Fan
21673 Views
19 replies
8 likes
PlanPremium CountryUnited Kingdom Operating SystemWindows 10 My Question or IssuePressing play on a daylist when playing through a connected device causes the daylist that was last started on that device to play, instead of the updated one. Currently...
Plan Premium Country United Kingdom Operating System Windows 10 My Question or Issue Pressing play on a daylist when playing through a connected device causes the dayli...
Music Fan
6022 Views
24 replies
5 likes
Plan Premium Country Germany Device PC Operating System Windows 11 My Question or Issue Spotify is working on my Phone perfectly fine (Iphoone 14 Pro Max) but on my Computer the Desktop app and the Browser version are both **bleep**ed up. In the Scre...
Plan Premium Country Germany Device PC Operating System Windows 11 My Question or Issue Spotify is working on my Phone perfectly fine (Iphoone 14 Pro Max) but on my Compu...
Moderator
3391 Views
5 replies
0 likes
Play a track on web player and play the same track on Windows Desktop app.Notice the sound quality difference , I found a similar thread opened on this topic from year 2014 and it is marked as solved however I can still feel a big sound quality diffe...
Play a track on web player and play the same track on Windows Desktop app. Notice the sound quality difference , I found a similar thread opened on this topic from year 2014 and it is marked as solv...
Regular
4259 Views
3 replies
3 likes
Hi there ! I'm trying to download playlists from my computer , but each time , I get the .exe but no downloading.Can someone help me please?
Hi there ! I'm trying to download playlists from my computer , but each time , I get the .exe but no downloading. Can someone help me please?
Moderator
1617 Views
1 replies
0 likes
Hello, I've identified some layout issues with the "Related Videos" section in the full-screen player on the Windows desktop app: Persistent UI Remnant: After the player controls are hidden in full-screen mode, a graphic glitch from the "Related Vide...
Hello, I've identified some layout issues with the "Related Videos" section in the full-screen player on the Windows desktop app: Persistent UI Remnant: After the player controls are hidden i...
Moderator
3358 Views
7 replies
0 likes
On the desktop app, whenever I want to add a song to a playlist in a pinned folder, the folder is far down the list instead of at the top. You should fix this.
On the desktop app, whenever I want to add a song to a playlist in a pinned folder, the folder is far down the list instead of at the top. You should fix this.
Moderator
1444 Views
5 replies
1 likes
PlanPremiumCountryGermanyDeviceDell Latitude 5510Operating SystemWindows10 My Question or IssueEverything worked fine on the spotify desktop app UNTILL I activated my VPN and jumped around different locations. This totally broke my desktop app. I res...
Plan Premium Country Germany Device Dell Latitude 5510 Operating System Windows10 My Question or Issue Everything worked fine on the spotify desktop app UNTILL I activated my VPN and...
Moderator
6292 Views
9 replies
0 likes
when I open the app on Desktop [Windows 11] it is stuck in offline modeI've tried all the suggestions and it keeps happening.1) offline mode setting is disabled [I've tried to enable it and diable to it refresh but nothing happens2) I've close the en...
when I open the app on Desktop [Windows 11] it is stuck in offline mode I've tried all the suggestions and it keeps happening. 1) offline mode setting is disabled [I've tried to enable it and dia...
Visitor
6361 Views
3 replies
0 likes
PlanPremiumCountryCanadaOperating SystemWindows 11 My Question or IssueWhen using the app in a small window, the volume slider is so small that we can't use it effectively. The screenshot below shows spotify taking up a little less than half of my mo...
Plan Premium Country Canada Operating System Windows 11 My Question or Issue When using the app in a small window, the volume slider is so small that we can't use it effectively. The s...
Newbie
833 Views
2 replies
2 likes
PlanFreeCountryNetherlandsDevicesMSI Laptop 2016, Lenovo LaptopOperating SystemBoth Windows 11Spotify VersionSpotify voor Windows (64-bits)1.2.72.438.g8c88c31cMy Question or IssueSpotify allows me to open a tab in CEF by plugging in my numworks calcu...
Plan Free Country Netherlands Devices MSI Laptop 2016, Lenovo Laptop Operating System Both Windows 11 Spotify Version Spotify voor Windows (64-bits) 1.2.72.438.g8c88c31c My Question or Iss...
895 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceWindows Desktop AppOperating SystemWindows 11 Pro My Question or IssueI'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app provided from the Microsoft Store). I'm finding that when I wake my PC from...
Plan Premium Country Canada Device Windows Desktop App Operating System Windows 11 Pro My Question or Issue I'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app...
Newbie
41301 Views
75 replies
15 likes
PlanFreeDeviceDesktop WindowsOperating SystemWindows 10 My Question or IssueI can't figure out how to unpin a playlist I pinned
Plan Free Device Desktop Windows Operating System Windows 10 My Question or Issue I can't figure out how to unpin a playlist I pinned
Casual Listener
17043 Views
12 replies
0 likes
