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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2264 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153383 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143655 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11394 Views

1 replies

6 likes

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Superuser Contribution Why does the music fade in and out?

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volume.

Regular

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volu...

Yordan

Moderator

775 Views

1 replies

0 likes

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Solved!!Superuser Contribution Column Preferences Do not Save

PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...

Newbie

Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11   My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...

Yordan

Moderator

1130 Views

4 replies

3 likes

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Superuser Contribution Liked songs playlist is missing songs

PlanPremium/IndividualCountryNorwayDeviceLenovo Yoga Pro 7, Samsung Galaxy S9Operating SystemWindows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9.0.24.601) My IssueThe issue is with the desktop app for Spotify a...

Casual Listener

Plan Premium/Individual Country Norway Device Lenovo Yoga Pro 7, Samsung Galaxy S9 Operating System Windows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9....

Navs2468

Casual Listener

961 Views

2 replies

0 likes

issue
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Solved!!Superuser Contribution Multiple skipping

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily.

Newbie

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily. 

Novy

Moderator

989 Views

1 replies

0 likes

"spotify"
"Windows"
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Superuser Contribution Bring back the freaking noice aesthetic full-window "Now Playing View"

I swear that this this feature was removed in an update in the last 24 hours or close to it because I was just using it yesterday. I will call it the full-window "Now playing view". I just barely started using this feature a few weeks ago, and let me...

Visitor

I swear that this this feature was removed in an update in the last 24 hours or close to it because I was just using it yesterday. I will call it the full-window "Now playing view". I just barely sta...

Eni

Moderator

909 Views

1 replies

3 likes

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Superuser Contribution Desktop App so buggy

PlanPremiumCountryGermanyDeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe Desktop App is so buggy. It installs everytime I have to open it (long term issue, never fixed). Today, I could not play a lot of song as apparently they were ...

Roadie

  Plan Premium Country Germany Device HP Laptop Operating System Windows 10   My Question or Issue The Desktop App is so buggy. It installs everytime I have to open it (long te...

Ivelina

Moderator

1284 Views

3 replies

1 likes

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Superuser Contribution impossible to start listenning music both pc and web

Premium familyCountryFranceDevicepcOperating Systemwindows 11 / Firefox/brave/opera My Question or Issuesince 3 days, after an update of the app, my spotify is not working. I can connect in app (with google email) and web player. After is more compli...

Casual Listener

Premium family Country France Device pc Operating System windows 11 / Firefox/brave/opera   My Question or Issue since 3 days, after an update of the app, my spotify is not working. I c...

Dessi

Moderator

648 Views

3 replies

0 likes

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Superuser Contribution Playlists and lyrics not displaying (it shows "couldn't find playlist")

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

612 Views

1 replies

0 likes

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Spotify web app logs me out every time i restart my pc

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only way.PlanPremiumCountryUSADeviceWindows 11 PC

Regular

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only w...

g0tmilk

Newbie

3023 Views

4 replies

0 likes

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Superuser Contribution Smart playlists repeating the same song multiple times in a Row

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11IssueWhen listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multiple times (in my case, 29 times in a row) before the playlist returned ...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11 Issue When listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multipl...

Novy

Moderator

674 Views

3 replies

0 likes

Desktop
issue
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How to install Spotify machine wide from powershell?

I would like to be able to push the Spotify install to users trough our RMM system, this as users are not allowed to install software them selves.I have basically tried everything, and from our standpoint right now, the installer is getting run by "N...

Visitor

I would like to be able to push the Spotify install to users trough our RMM system, this as users are not allowed to install software them selves. I have basically tried everything, and from our s...

821 Views

0 replies

0 likes

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Superuser Contribution Phone keeps hijacking session

PlanPremiumCountryUSADeviceHP Laptop, Pixel 9 Pro XLOperating SystemWindows 11, Android Latest My Question or IssueI listen to Spotify on my desktop all day. Recently I started having an issue where if I unlock my phone to check a text or whatever, S...

Music Fan

Plan Premium Country USA Device HP Laptop, Pixel 9 Pro XL Operating System Windows 11, Android Latest   My Question or Issue I listen to Spotify on my desktop all day. Recently I start...

MihailY

Moderator

1940 Views

16 replies

2 likes

  • 1940 Views
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Superuser Contribution Weird dips and fluctutations in audio

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueHelloI have a weird issue where it seems that Spotify try to decrease intrument volume and increase vocal volume under a song. It does a terrible job, and it's super annoy...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue Hello I have a weird issue where it seems that Spotify try to decrease intrument volume ...

OscarDC

Moderator

655 Views

3 replies

1 likes

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Solved!!Superuser Contribution Playback Issues: Songs Going Silent On Windows App

PlanPremiumCountryPhilippinesDeviceAcer AspireOperating SystemWindows 11 Pro For Workstations My Question or IssueIt's the same thing with the ongoing issue reported by Android device users, the progress bar of a song keeps moving but there's no soun...

Composer

Plan Premium Country Philippines Device Acer Aspire Operating System Windows 11 Pro For Workstations   My Question or Issue It's the same thing with the ongoing issue reported by Andro...

Eni

Moderator

1179 Views

4 replies

0 likes

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Superuser Contribution Why does the online player stop playing after 10 seconds?

I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 seconds.

Visitor

I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 secon...

Bittencourt

Spotify Star

1192 Views

1 replies

0 likes

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Superuser Contribution Music videos autoplay

PlanPremiumCountryTürkiyeDevicePCOperating SystemWindows 11 My Question or IssueEvery time I click on the songs it starts with the video then I have to click "switch to audio" to skip it. The volume in videos is lower. Additionally, there may be diff...

Visitor

Plan Premium Country Türkiye Device PC Operating System Windows 11   My Question or Issue Every time I click on the songs it starts with the video then I have to click "switch to audio...

Vasil

Moderator

852 Views

1 replies

2 likes

  • 852 Views
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Superuser Contribution Authors Direct code won't redeem

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I try to redeem it I get the account verifications screen (is this you? continue...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue I have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I tr...

Vasil

Moderator

498 Views

3 replies

1 likes

  • 498 Views
  • 3 replies
  • 1 likes