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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151331 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139695 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11302 Views

1 replies

6 likes

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I am experiencing issues deleting my account data due to persistence.

I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is still being displayed. What steps can I take to resolve this issue?

Casual Listener

    I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is s...

Amay

Spotify Star

512 Views

1 replies

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Superuser Contribution songs cutting off early constantly

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the other problem pages. The only time this does not seem...

Visitor

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the o...

Joan

Moderator

678 Views

1 replies

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Superuser Contribution Spotify Web Player not working on Microsoft Edge

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueOver the past few days, from about 1 pm edt on Monday, 24th of March, I have been unable to use the Spotify Web Player on my school laptop. It shows as either a pure black s...

Newbie

Plan Free Country USA Device Laptop Operating System Windows 11   My Question or Issue Over the past few days, from about 1 pm edt on Monday, 24th of March, I have been unable to use t...

Joan

Moderator

6006 Views

1 replies

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i cant open the aplication,

i closed the aplication accidentally , already i installed and now i cant open it

Visitor

i closed the aplication accidentally , already i installed and now i cant open it

Amay

Spotify Star

532 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Windows App does not play any song nor shows my liked songs / playlist content

PlanPremium (Family)CountryGermany DevicePCOperating SystemWindows 10 Pro My IssueThe Spotify App does not play any song. If I click play on a song, nothing happens. It does not show in the play bar at the bottom of the app and does not start playing...

Casual Listener

Plan Premium (Family) Country Germany   Device PC Operating System Windows 10 Pro   My Issue The Spotify App does not play any song. If I click play on a song, nothing happens. I...

Eni

Moderator

7462 Views

3 replies

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Superuser Contribution Spotify windows app skipping music

Im from India, KeralaIve been using spotify premium for almost a year now and one of the most annoying thing i have experienced till now is that whenever i launch the spotify desktop app and starts playing music, it skips a few seconds into the song....

Visitor

Im from India, Kerala Ive been using spotify premium for almost a year now and one of the most annoying thing i have experienced till now is that whenever i launch the spotify desktop app and star...

MihailY

Moderator

778 Views

1 replies

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Solved!!Superuser Contribution volume slider lag

I have been experiencing lag on my volume slider but only when I listen with my Razer Kraken X headphones (USB), i have tried reinstalling windows deleting all and the issue is still there, I'm using windows 11 and spotify app. Note: when I use web S...

Casual Listener

I have been experiencing lag on my volume slider but only when I listen with my Razer Kraken X headphones (USB), i have tried reinstalling windows deleting all and the issue is still there, I'm ...

skydron9

Casual Listener

1601 Views

2 replies

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Superuser Contribution music won't play on my laptop

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music from local files, I'm playing official releases.

Visitor

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music...

Yordan

Moderator

3377 Views

12 replies

2 likes

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Superuser Contribution How can I stop my wired headphones from interfering with Spotify pause/play

I have a wired headset connected to my PC and it has a buggy pause/play button. My music keeps skipping, pausing, and playing at random intervals very frequently. Is there a way I can stop my headset from interfering with Spotify?

Visitor

I have a wired headset connected to my PC and it has a buggy pause/play button. My music keeps skipping, pausing, and playing at random intervals very frequently. Is there a way I can stop my headset...

OscarDC

Moderator

500 Views

1 replies

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I cant make my playlist seeable

PlanFreeCountry : USA DeviceChromebookOperating Systemidk My Question or IssueFor an odd reason each time I send a link to my friend it shows that it doesn't exist when its public and I can see it on my own PFP too.. is there a way to make it seeable...

Visitor

  Plan Free Country : USA   Device Chromebook Operating System idk   My Question or Issue For an odd reason each time I send a link to my friend it shows that it doesn't exi...

Amay

Spotify Star

522 Views

1 replies

0 likes

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Superuser Contribution Re: First second of song cut off

I've been listening to Spotify for years on my desktop but now I can only listen to 9 seconds of each song but if the marketing lasts 24 hours I can listen to it all!!!

Visitor

I've been listening to Spotify for years on my desktop but now I can only listen to 9 seconds of each song but if the marketing lasts 24 hours I can listen to it all!!!

OscarDC

Moderator

528 Views

1 replies

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Superuser Contribution Spotify app(Windows) won't play sound on my Airpods

Hello,For some reason Spotify app won't play sound on my Airpods even though they are connected. Web player is working, everything else working, it just won't play sound in the app. It is not a problem with headphones. Also, app is updated, already r...

Newbie

Hello, For some reason Spotify app won't play sound on my Airpods even though they are connected. Web player is working, everything else working, it just won't play sound in the app. It is not a pro...

Yordan

Moderator

1040 Views

1 replies

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Superuser Contribution can i get a playlist/song on a pendrive, if yes then i would like to know

i wanted to get a playlist i like on a pedrive but i have no idea how. im using a laptop not a pc and i really don't know how to do that

Visitor

i wanted to get a playlist i like on a pedrive but i have no idea how. im using a laptop not a pc and i really don't know how to do that

Novy

Moderator

525 Views

1 replies

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Superuser Contribution Why does the music fade in and out?

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volume.

Regular

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volu...

Yordan

Moderator

768 Views

1 replies

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Solved!!Superuser Contribution Column Preferences Do not Save

PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...

Newbie

Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11   My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...

Yordan

Moderator

1114 Views

4 replies

3 likes

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Superuser Contribution Liked songs playlist is missing songs

PlanPremium/IndividualCountryNorwayDeviceLenovo Yoga Pro 7, Samsung Galaxy S9Operating SystemWindows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9.0.24.601) My IssueThe issue is with the desktop app for Spotify a...

Casual Listener

Plan Premium/Individual Country Norway Device Lenovo Yoga Pro 7, Samsung Galaxy S9 Operating System Windows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9....

Navs2468

Casual Listener

939 Views

2 replies

0 likes

issue
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Solved!!Superuser Contribution Multiple skipping

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily.

Newbie

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily. 

Novy

Moderator

979 Views

1 replies

0 likes

"spotify"
"Windows"
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