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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16323 Views

115 replies

53 likes

  • 16323 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2638 Views

16 replies

3 likes

Possible Bug
  • 2638 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6087 Views

40 replies

2 likes

  • 6087 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10321 Views

0 replies

4 likes

  • 10321 Views
  • 0 replies
  • 4 likes

Solved!! Newly added songs to the favourites on Android does not show on Windows client

PlanPremiumDeviceSamsung Galaxy S24 Ultra / PCsOperating SystemWindows 10 / ZorinOS I've added new songs to my favourites library while listening on my phone during travel and when I now open Spotify on other devices I do not see those songs in favou...

Casual Listener

Plan Premium Device Samsung Galaxy S24 Ultra / PCs Operating System Windows 10 / ZorinOS   I've added new songs to my favourites library while listening on my phone during travel and when...

-76y_qlwaw04e

Casual Listener

406 Views

4 replies

0 likes

  • 406 Views
  • 4 replies
  • 0 likes

Superuser Contribution Has the full new releases section been completely removed?

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueI used to always click on the "Search" button and go into the "New Releases" section and just scroll through to find cool new stuff. At some point in the past couple ...

Casual Listener

Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue I used to always click on the "Search" button and go into the "New Releases" section and j...

Ryanbrain

Visitor

3949 Views

6 replies

3 likes

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  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Stuttering & Slow Desktop App

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 Installation Type: Tried both Microsoft Store and Direct DownloadThe Issue:I am experiencing severe UI stuttering and lag. This has been going on since October 2025. When I click the volume bar ...

Regular

Plan Premium Country USA Device PC Operating System Windows 11   Installation Type: Tried both Microsoft Store and Direct Download The Issue: I am experiencing severe UI stuttering an...

genericcode

Roadie

6299 Views

22 replies

3 likes

  • 6299 Views
  • 22 replies
  • 3 likes

Superuser Contribution Spotify starts playing randomly on my Windows 11 laptop.

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows 11 Laptop. Obviously this is not a major problem du...

Visitor

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows ...

Yordan

Moderator

4054 Views

11 replies

0 likes

  • 4054 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify lagging/stuttering PC when on the Home screen

I had no issues with the desktop app for years, then suddenly about a month or so ago the issue started. When I launch Spotify, it lags the entire computer for several seconds, and the same thing can happen when tabbing back into the app after a whil...

Casual Listener

I had no issues with the desktop app for years, then suddenly about a month or so ago the issue started. When I launch Spotify, it lags the entire computer for several seconds, and the same thing can...

Sawkebonezo

Regular

31306 Views

65 replies

13 likes

Desktop
Lag
stutter
Windows
  • 31306 Views
  • 65 replies
  • 13 likes

Solved!!Superuser Contribution Desktop clear queue button disappeared?!

My 'clear queue' button has disappeared on desktop – I've updated to the latest version of Spotify. Autoplay is off and I've tried to restart the app. It's a bit frustrating to keep having to skip/change songs with the queue still going every time! A...

Visitor

My 'clear queue' button has disappeared on desktop – I've updated to the latest version of Spotify. Autoplay is off and I've tried to restart the app. It's a bit frustrating to keep having to skip/ch...

Tea021

Newbie

22540 Views

22 replies

3 likes

  • 22540 Views
  • 22 replies
  • 3 likes

Solved!!Superuser Contribution Music stop playing after 5 seconds

PlanPremiumCountrySpainDeviceHP Laptop 15Operating SystemWindows 10 My Question or IssueI can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Music starts playing and then stops after 5/6 seconds. Message of "Can't play the curr...

Casual Listener

  Plan Premium Country Spain Device HP Laptop 15 Operating System Windows 10   My Question or Issue I can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Mu...

Ghaith-TS

Casual Listener

59999 Views

24 replies

7 likes

  • 59999 Views
  • 24 replies
  • 7 likes

Camera permission access in windows 11

Dear Spotify Support Team,I am writing to seek clarification regarding a recent prompt I encountered while using the Spotify app on Windows. Upon launching the application, I was presented with a pop-up requesting camera access. This raised some conc...

Visitor

Dear Spotify Support Team, I am writing to seek clarification regarding a recent prompt I encountered while using the Spotify app on Windows. Upon launching the application, I was presented with a p...

PEPsiC0la

Roadie

636 Views

1 replies

1 likes

  • 636 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't solve the error session:103

Plan Free Operating System Windows 11 My Question or Issue I added Spotify to the firewall exception list and reinstalled the app, but nothing helps

Visitor

Plan Free Operating System Windows 11 My Question or Issue I added Spotify to the firewall exception list and reinstalled the app, but nothing helps  

CEDeVas

Visitor

18085 Views

30 replies

3 likes

  • 18085 Views
  • 30 replies
  • 3 likes

Superuser Contribution Audio skipping after 7-9 sec on all songs

PlanPremiumDevicePCOperating SystemWindows 11 25h2 My Question or IssueHow do i fix this, i have tried changing playback device, reinstalling, clearing chache, download spicetify (i didnt know if this would work but some of my friends got it) and mor...

Casual Listener

  Plan Premium Device PC Operating System Windows 11 25h2   My Question or Issue How do i fix this, i have tried changing playback device, reinstalling, clearing chache, download s...

wisest

Casual Listener

1401 Views

4 replies

0 likes

  • 1401 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution fullscreen button not showing

the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears

Visitor

the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears

ZhaniDawn

Visitor

72352 Views

96 replies

12 likes

  • 72352 Views
  • 96 replies
  • 12 likes

Superuser Contribution Spotify Forgetting Liked Songs

FreeUnited Kingdom DeviceDell InspironOperating SystemWindows 10 My Question or Issue:Every time for the last month when I open up Spotify and listen to playlists containing songs I've previously liked, they do not register as having been liked, i.e....

Regular

Free United Kingdom   Device Dell Inspiron Operating System Windows 10   My Question or Issue: Every time for the last month when I open up Spotify and listen to playlists containi...

TrentJack

Newbie

9518 Views

16 replies

16 likes

  • 9518 Views
  • 16 replies
  • 16 likes

Solved!!Superuser Contribution Spotify windows app asking for me to select a certificate when I start it.

PlanPremiumCountryU.S.DeviceComputerOperating SystemWindows 11 My Question or IssueSpotify app pops up a box for me to select a certificate. Says "Select a certificate to authenticate yourself to apresolve.spotify.com:443". There are 2 listed. I've t...

Newbie

Plan Premium Country U.S. Device Computer Operating System Windows 11   My Question or Issue Spotify app pops up a box for me to select a certificate.  Says "Select a certificate ...

Kedaj_Dragovic

Casual Listener

3064 Views

15 replies

5 likes

Other
  • 3064 Views
  • 15 replies
  • 5 likes

Superuser Contribution Your Library cannot be expanded via mouse/keybinds beyond a certain point

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue: When I use Spotify on desktop, I like to keep my view split between the album/playlist on the right, and my library on the left. Now currently, the libr...

Visitor

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue:  When I use Spotify on desktop, I like to keep my view split between the alb...

ficelles

Casual Listener

23376 Views

118 replies

33 likes

  • 23376 Views
  • 118 replies
  • 33 likes

Recommendations in playlists do not refresh.

PlanPremiumCountryTürkiyeDevicePCOperating SystemWindows 11 My Question or IssueI've created a new playlist today and wanted to add more songs to the playlist. I usually add 50-60 songs before using the recommended section at the bottom of the playli...

Newbie

Plan Premium Country Türkiye Device PC Operating System Windows 11   My Question or Issue I've created a new playlist today and wanted to add more songs to the playlist. I usually add ...

Amay

Spotify Star

955 Views

1 replies

1 likes

  • 955 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify lagging and making games lag, only when playing games!

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and now it not only stutters but also makes the game l...

Newbie

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and...

JohnJackson

Visitor

25886 Views

19 replies

0 likes

Windows
  • 25886 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows Installer Bug, Impossible to Install Spotify!

Spotify Windows Installer from directly from Spotify contains a bug which doesn't allow user to install Spotify. Impossible to install Spotify ON WINDOWS 11. I tried today to install spotify directly from spotify site, (not the windows store version)...

Music Fan

Spotify Windows Installer from directly from Spotify contains a bug which doesn't allow user to install Spotify. Impossible to install Spotify ON WINDOWS 11.   I tried today to install...

AlexDeFoc

Music Fan

3913 Views

22 replies

0 likes

  • 3913 Views
  • 22 replies
  • 0 likes

Superuser Contribution Installer doesn't install

I just downloaded the SpotifySetup executable (for Windows, Windows 11 Pro 64-bit version 24H2 build 26100.3037, to be precise). It said it was for Spotify version 1.2.56.502.ga68d2d4f. You can check that in the Windows file properties on the downloa...

Roadie

I just downloaded the SpotifySetup executable (for Windows, Windows 11 Pro 64-bit version 24H2 build 26100.3037, to be precise).  It said it was for Spotify version 1.2.56.502.ga68d2d4f.  Y...

jarra_de_agua

Visitor

12404 Views

9 replies

0 likes

  • 12404 Views
  • 9 replies
  • 0 likes

Superuser Contribution How to get beta app on PC? (Windows 10, from Microsoft Store)

PlanPremiumCountryRussiaOperating SystemWindows 10, Ver. 2004, Built 19041.572App version1.1.48.625.g1c87c7f7 (Microsoft Store version)My Question or IssueHow to be a beta tester and get the beta App on Microsoft Store?

Casual Listener

Plan Premium Country Russia Operating System Windows 10, Ver. 2004, Built 19041.572 App version 1.1.48.625.g1c87c7f7 (Microsoft Store version) My Question or Issue How to be a beta tester an...

Mojaman

Casual Listener

13300 Views

2 replies

2 likes

  • 13300 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution [BUG] Spotify Home Page no loading

PlanPremiumCountryCanadaDeviceWindows Desktop AppOperating SystemWindows 11 Pro My Question or IssueI'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app provided from the Microsoft Store). I'm finding that when I wake my PC from...

Regular

Plan Premium Country Canada Device Windows Desktop App Operating System Windows 11 Pro   My Question or Issue I'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app...

PurpOmega

Newbie

61372 Views

76 replies

15 likes

  • 61372 Views
  • 76 replies
  • 15 likes