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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81454 Views

40 replies

68 likes

  • 81454 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778439 Views

503 replies

64 likes

  • 778439 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18617 Views

19 replies

5 likes

  • 18617 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2821 Views

0 replies

4 likes

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Superuser Contribution Spotify skips songs repeatedly after startup and randomly mid session

PlanPremium FamilyCountryThe NetherlandsDeviceDesktopOperating SystemWindows 11, webplayer, (had the same on windows 10) fast reboot is turned off. My Question or Issue I have the same issue as these post(post 1 and post 2)but it happens on both the ...

Regular

Plan Premium Family Country The Netherlands Device Desktop Operating System Windows 11, webplayer, (had the same on windows 10) fast reboot is turned off.   My Question or Issue &...

Joan

Moderator

1789 Views

6 replies

0 likes

issue
skipping
Spotify
WebPlayer
Windows
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Superuser Contribution Lyrics stop scrolling when Your Library is collapsed/hidden

Spotify for Windows (64 bit)1.2.65.255.g85e641b4Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. After Spotify automatically updated to the above version, s...

Casual Listener

Spotify for Windows (64 bit) 1.2.65.255.g85e641b4 Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. &n...

ben000

Visitor

3566 Views

12 replies

1 likes

Hidden Song
lyrics
Scroll
Your Library
  • 3566 Views
  • 12 replies
  • 1 likes

Friend Activity Tab not working

PlanPremium StudentCountryIndiaDeviceDell Latitude 7390 (Laptop)Operating SystemWindows 10 My Question or IssueThe 'Friend Activity' sidebar suddenly went inactive - not an empty list, but rather it shows a dialog instructing me to enable 'Share my l...

Casual Listener

Plan Premium Student Country India Device Dell Latitude 7390 (Laptop) Operating System Windows 10   My Question or Issue The 'Friend Activity' sidebar suddenly went inactive - not an e...

jasonjoby

Casual Listener

1389 Views

4 replies

1 likes

  • 1389 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why does my spotify desktop app turn black whenever i move my mouse?

Whenever i open the desktop app and try to put on some music with my mouse, the screen turns black in 2 seconds. Happens again and again whenever i touch my mouse. It does not happen with any other apps or anything on my pc.

Visitor

Whenever i open the desktop app and try to put on some music with my mouse, the screen turns black in 2 seconds. Happens again and again whenever i touch my mouse. It does not happen with any other a...

robocop2

Visitor

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Spotify slowing down after every update

Hello everyone ! I had an issue a while back, with my Spotify being very slow on my Windows 10 PC, and at the time it had been solved, it was here :https://community.spotify.com/t5/Desktop-Windows/Why-is-my-Spotify-so-slow/m-p/7001233 But what I've n...

Roadie

Hello everyone !   I had an issue a while back, with my Spotify being very slow on my Windows 10 PC, and at the time it had been solved, it was here : https://community.spotify.com/t5/Desktop...

Grazzt

Roadie

1133 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution spotify is offline even though i have connection

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanPremium studentCountryturkeyDeviceasus zenbookOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 11My Question or Iss...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Premium student Country turkey Device asus zenbook Operating System ...

Mystery-Fan

Regular

5004 Views

6 replies

0 likes

  • 5004 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Playlist cover art with transparent background color changes to black after restarting the app.

PlanPremium StudentCountryBrazilOperating System(Windows 10, iOS 17.0.3, macOS Sonoma 14.0)My Question or IssueI have customized several cover arts with transparent backgrounds in PNG format, however after applying them to a playlist the background c...

Newbie

Plan Premium Student Country Brazil Operating System (Windows 10, iOS 17.0.3, macOS Sonoma 14.0) My Question or Issue I have customized several cover arts with transparent backgrounds in PNG...

xsaviokx

Newbie

11088 Views

10 replies

4 likes

  • 11088 Views
  • 10 replies
  • 4 likes

How do I deny microphone access to Spotify?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 My Question or IssueI want to disable microphone access completely on spotify. I cannot seem to find it in the microphone section of security and privacy. I do not believe spotify should ha...

Roadie

Plan Premium Country USA Device Desktop Operating System Windows 11   My Question or Issue I want to disable microphone access completely on spotify. I cannot seem to find it in the mi...

Amay

Spotify Star

1202 Views

1 replies

1 likes

  • 1202 Views
  • 1 replies
  • 1 likes

Superuser Contribution Selecting multiple tracks on desktop

If you wanted to quickly add all songs on a playlist to your likes, you should be able to use CTRL + A to select all and like all.

Visitor

If you wanted to quickly add all songs on a playlist to your likes, you should be able to use CTRL + A to select all and like all.

timhobbsroy

Visitor

6302 Views

2 replies

3 likes

  • 6302 Views
  • 2 replies
  • 3 likes

Superuser Contribution Can't skip through podcast using Spotify Premium on website

PlanPremiumCountryU.S.DeviceDesktopOperating SystemWindows 11 My Question or IssueWhile listening to podcasts online (Microsoft Edge or Google Chrome), the website doesn't let me skip through podcasts. Instead, the podcasts are restarted with an ad. ...

Visitor

Plan Premium Country U.S. Device Desktop Operating System Windows 11   My Question or Issue While listening to podcasts online (Microsoft Edge or Google Chrome), the website doesn't le...

Glenwheat

Visitor

1155 Views

6 replies

2 likes

  • 1155 Views
  • 6 replies
  • 2 likes

Spotify skipping all songs

I'm mostly just putting this here so other people with the same problem can find it. I've been experiencing the bug where Spotify will always skip five songs, play ten seconds of the next one, then go completely silent. This only happens in the web v...

Casual Listener

I'm mostly just putting this here so other people with the same problem can find it.   I've been experiencing the bug where Spotify will always skip five songs, play ten seconds of the next on...

1176 Views

0 replies

1 likes

  • 1176 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution [Playlists] I can't see the track numbers in my playlist

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueOn one playlist instead of number of song i can see only note, but on others normally i can see the song numbers. Also i can see "release date" under which nothing is written, whe...

Casual Listener

Plan Premium Country Poland Operating System Windows 10   My Question or Issue On one playlist instead of number of song i can see only note, but on others normally i can see the song nu...

Kypres

Casual Listener

28892 Views

26 replies

1 likes

  • 28892 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution Spotify blend

I recently learnt that I can't make a Spotify blend on desktop. I wanted to ask if I could make it on mobile and be able to view it on desktop.PlanPremiumCountry DeviceLaptopOperating System(Windows 10

Newbie

I recently learnt that I can't make a Spotify blend on desktop. I wanted to ask if I could make it on mobile and be able to view it on desktop. Plan Premium Country   Device Laptop Operat...

Vasil

Moderator

2583 Views

3 replies

2 likes

  • 2583 Views
  • 3 replies
  • 2 likes

How to fix, "You Can't play this content on spotify" due to Realtek Drivers

I had a problem these days with spotify desktop App.For Window Users, this problem may appears when you try to play a song. Your speakes are working normally on other apps, but in Spotify Desktop app your Realtek drivers could not work correctly. You...

Visitor

I had a problem these days with spotify desktop App. For Window Users, this problem may appears when you try to play a song. Your speakes are working normally on other apps, but in Spotify Desktop...

emergingsynergy

Regular

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fade in/out on pause/play, esp. at beginning of tracks

Device: Windows 11 Desktop Client Hello, I've noticed that when I pause a track, or resume a paused track, there is a noticeable fade in/out. This in and of itself is not a problem, but I also notice that the same fadeout sometimes happens at the beg...

Newbie

Device: Windows 11 Desktop Client   Hello,   I've noticed that when I pause a track, or resume a paused track, there is a noticeable fade in/out. This in and of itself is not a pro...

Joan

Moderator

1468 Views

1 replies

0 likes

  • 1468 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Installed Sound Blaster Audigy Fx V2 for Desktop. No speaker or headphone sound now.

PlanPremiumCountryUSADevicePCOperating SystemWin11 My Question or IssueSpotify won't play on Windows after installing a new Sound Blaster. The error message is "Spotify can't play this right now (etc..)After researching and trying all the fixes here ...

Casual Listener

Plan Premium Country USA Device PC Operating System Win11   My Question or Issue Spotify won't play on Windows after installing a new Sound Blaster. The error message is "Spotify can...

Hellong

Newbie

2934 Views

9 replies

0 likes

  • 2934 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify rapidly pauses and plays

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueUsing spotify desktop normally for over a year, and for several years on other devices. Today, spotify started randomly playing music. I didn't select a song, press play, or e...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Using spotify desktop normally for over a year, and for several years on other devices. Today, spot...

Joan

Moderator

1173 Views

1 replies

0 likes

  • 1173 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Volume control not working

Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the volume slider completely stopped working. I can move...

Casual Listener

Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the v...

Olive9934

Visitor

46336 Views

22 replies

0 likes

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  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Clicking local file / regular songs suddenly causing Spotify to 'freeze' up

Plan: PremiumCountry: UKDevice: Computer / PC / desktopOperating System: Windows 10 My Issue:Randomly whenever I click on a song, I am suddenly unable to click any other song and cant hear any songs. Clicking on playlists causes a long loading screen...

Regular

Plan: Premium Country: UK Device: Computer / PC / desktop Operating System: Windows 10   My Issue: Randomly whenever I click on a song, I am suddenly unable to click an...

OscarDC

Moderator

1670 Views

10 replies

0 likes

"Desktop"
"helpme"
"songs" "wont" "play"
"Windows" "Bug"
  • 1670 Views
  • 10 replies
  • 0 likes

Superuser Contribution Unable to authenticate from Spotify app (Windows 11)

Installed Spotify on Windows 11. Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears. No idea why, not a useful error message. Login to spotify.com works fine. Sigh

Casual Listener

Installed Spotify on Windows 11.  Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears.   No idea why, not a useful error message.   L...

Topazoner

Regular

8749 Views

9 replies

0 likes

Login
  • 8749 Views
  • 9 replies
  • 0 likes