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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2172 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151985 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140541 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11343 Views

1 replies

6 likes

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Solved!! Spotify suddenly stops working on Windows 11 Home 24H2

Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just now. Could it be the upgrade to 24H2 or something e...

Music Fan

Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just ...

ribezaz

Spotify Star

2418 Views

5 replies

1 likes

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Superuser Contribution Spotify Skips playlist in reverse and Loops the First Two Seconds of the Song

Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC several times. I'm having no luck on my own, unfortunat...

Newbie

Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC seve...

Maria

Moderator

817 Views

3 replies

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Queue tab crashing

PlanPremiumCountryNetherlands Operating SystemWindows 11 home My Question or Issueafter adding a song to my Queue through my app the spotify app Queue tab crashes and closes, in the web player i can still see the Queue but the song will display as an...

Newbie

Plan Premium Country Netherlands   Operating System Windows 11 home   My Question or Issue after adding a song to my Queue through my app the spotify app Queue tab crashes and clos...

568 Views

0 replies

0 likes

Possible Bug
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Superuser Contribution hello,i would like to change my volume control button to a custom button

hello, i would like to change my volume control button to a custom button instead of using the ctrl + up arrow method.

Visitor

hello, i would like to change my volume control button to a custom button instead of using the ctrl + up arrow method.

Yordan

Moderator

690 Views

1 replies

0 likes

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Superuser Contribution Autocomplete stops after typing a single letter

Plan PremiumCountryUSADeviceLatitude 5450Operating SystemWindows 11 Enterprise My Question or IssueAfter the most recent Spotify app update for Windows (desktop), the search bar seems to be broken. Whenever I try to type in the name of an artist, it ...

Music Fan

Plan  Premium Country USA Device Latitude 5450 Operating System Windows 11 Enterprise   My Question or Issue After the most recent Spotify app update for Windows (desktop), the se...

MissKitty614

Music Fan

3559 Views

24 replies

5 likes

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[FE BUG] - WEBAPP - when i turn IMAGES OFF in chrome the app breaks (network requests fail to load..

...proper resources.for like 6 or 7 years I've been able to turn off the images to help with my ADHD problem. I know its odd but i find a lot of advantages (strangely) to turning off images on most sites i use. Because i'm ADHD it helps me focus. whe...

Casual Listener

...proper resources. for like 6 or 7 years I've been able to turn off the images to help with my ADHD problem.    I know its odd but i find a lot of advantages (strangely) to turning...

user39573948593

Casual Listener

793 Views

1 replies

0 likes

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Solved!!Superuser Contribution fullscreen button not showing

the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears

Visitor

the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears

blahn

Newbie

42937 Views

93 replies

12 likes

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Superuser Contribution Issue with Spotify Integration on Discord – "Listening to Spotify" Not Showing

PlanPremiumCountrysaudi arabiaDevicepersonal ComputerOperating SystemWindows 11 My Question or IssueHello Spotify Support Team,I'm experiencing an issue with Spotify's integration on Discord, where the "Listening to Spotify" status does not appear on...

Visitor

Plan Premium Country saudi arabia Device personal Computer Operating System Windows 11   My Question or Issue Hello Spotify Support Team, I'm experiencing an issue with Spotify's inte...

OscarDC

Moderator

817 Views

1 replies

0 likes

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I cannot find where to change the playback device.

All the helpful advice on the internet says to click the gear wheel top right, there isn't a gear wheel. All the other buttons, dots, lines and pictures don't lead there either. So desperation leads me here.

Visitor

All the helpful advice on the internet says to click the gear wheel top right, there isn't a gear wheel. All the other buttons, dots, lines and pictures don't lead there either. So desperation leads ...

Amay

Spotify Star

1052 Views

1 replies

0 likes

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Spotify does not play ANY song.

Every time i click to play any song, it just says "Spotify can't play this right now. If you have the file on your computer you can import it." I have just fresh installed the application on my desktop, but oddly enough the webpage version of Spotify...

Visitor

Every time i click to play any song, it just says "Spotify can't play this right now. If you have the file on your computer you can import it." I have just fresh installed the application on my deskt...

Bittencourt

Spotify Star

802 Views

1 replies

0 likes

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Solved!!Superuser Contribution Numbers removed/missing from ALL albums/playlists

PlanPremiumCountryUnited StatesDeviceROG LaptopOperating SystemWindows 11 My Question or IssueAll albums and playlists have no more track numbers with no exceptions, but the icon for it is still there with the other sorting options, I'm trying to fig...

Casual Listener

Plan Premium Country United States Device ROG Laptop Operating System Windows 11   My Question or Issue All albums and playlists have no more track numbers with no exceptions, but the ...

Cpt_Hightower

Casual Listener

1502 Views

7 replies

0 likes

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Superuser Contribution Spotify asked for permission for my camera but I declined it. Should I be worried it asked this?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

633 Views

1 replies

0 likes

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Solved!!Superuser Contribution spotify links open in browser instead of desktop app

Windows 10Firefox 135Spotify desktop app freshly installed (again) When a friend posts a spotify link, I want it to open in the app, not in a browser window.Please help. I've looked for hours and nothing works.Interestingly, when spotify opens in the...

Casual Listener

Windows 10 Firefox 135 Spotify desktop app freshly installed  (again)     When a friend posts a spotify link, I want it to open in the app, not in a browser window. Please help...

_mrfrz_

Casual Listener

7001 Views

8 replies

1 likes

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Solved!!Superuser Contribution Desktop: Missing options to sort music in a playlist?

PlanPremiumCountryAustraliaDeviceHP laptop, brand newOperating SystemWindows 11 Missing options to sort music on desktopI am trying to sort a playlist by Artist/Title and the options are missing on both the desktop and web apps. It's a brand new lapt...

Casual Listener

Plan Premium Country Australia Device HP laptop, brand new Operating System Windows 11   Missing options to sort music on desktop I am trying to sort a playlist by Artist/Title and the...

Frustrated18

Casual Listener

3739 Views

4 replies

0 likes

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Solved!! Spotify Won't Play for More than 3 Seconds

Hi, I'm having a recurring problem.I use the program Voicemeeter to manage my computer's audio. Yesterday, Spotify began refusing to resume playback so long as I have Voicemeeter open.I press the play button, Spotify plays for a few moments, then pau...

Casual Listener

Hi, I'm having a recurring problem. I use the program Voicemeeter to manage my computer's audio. Yesterday, Spotify began refusing to resume playback so long as I have Voicemeeter open. I press...

Salrith

Casual Listener

939 Views

3 replies

0 likes

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Superuser Contribution Accessibility: Major issue, can't navigate playlist view with screen reader

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 11 My Question or IssueA major accessibility issue appeared suddenly t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sweden Device Computer Operating System Windows 11 ...

Nandish_HIremath

Casual Listener

1183 Views

11 replies

1 likes

accessibility
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Superuser Contribution "Explore your genres" section bug on the homepage

PlanPremiumCountryGeorgiaOperating SystemWindows 11 My Question or IssueOn the homepage, there's this annoying section with image placeholders (with a loading animation), they load infinitely.

Music Fan

Plan Premium Country Georgia Operating System Windows 11   My Question or Issue On the homepage, there's this annoying section with image placeholders (with a loading animation), they lo...

chico1921

Casual Listener

571 Views

4 replies

0 likes

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Superuser Contribution Re: Error Code 4. Forever.

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Spotify, Discord and the Microsoft store are struggli...

Casual Listener

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Sp...

Maria

Moderator

8680 Views

37 replies

0 likes

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