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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1893 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148127 Views

83 replies

27 likes

  • 148127 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133465 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11158 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Issue with Spotify Integration on Discord – "Listening to Spotify" Not Showing

PlanPremiumCountrysaudi arabiaDevicepersonal ComputerOperating SystemWindows 11 My Question or IssueHello Spotify Support Team,I'm experiencing an issue with Spotify's integration on Discord, where the "Listening to Spotify" status does not appear on...

Visitor

Plan Premium Country saudi arabia Device personal Computer Operating System Windows 11   My Question or Issue Hello Spotify Support Team, I'm experiencing an issue with Spotify's inte...

OscarDC

Moderator

743 Views

1 replies

0 likes

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I cannot find where to change the playback device.

All the helpful advice on the internet says to click the gear wheel top right, there isn't a gear wheel. All the other buttons, dots, lines and pictures don't lead there either. So desperation leads me here.

Visitor

All the helpful advice on the internet says to click the gear wheel top right, there isn't a gear wheel. All the other buttons, dots, lines and pictures don't lead there either. So desperation leads ...

Amay

Spotify Star

942 Views

1 replies

0 likes

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Spotify does not play ANY song.

Every time i click to play any song, it just says "Spotify can't play this right now. If you have the file on your computer you can import it." I have just fresh installed the application on my desktop, but oddly enough the webpage version of Spotify...

Visitor

Every time i click to play any song, it just says "Spotify can't play this right now. If you have the file on your computer you can import it." I have just fresh installed the application on my deskt...

Bittencourt

Spotify Star

795 Views

1 replies

0 likes

  • 795 Views
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Solved!!Superuser Contribution Numbers removed/missing from ALL albums/playlists

PlanPremiumCountryUnited StatesDeviceROG LaptopOperating SystemWindows 11 My Question or IssueAll albums and playlists have no more track numbers with no exceptions, but the icon for it is still there with the other sorting options, I'm trying to fig...

Casual Listener

Plan Premium Country United States Device ROG Laptop Operating System Windows 11   My Question or Issue All albums and playlists have no more track numbers with no exceptions, but the ...

Cpt_Hightower

Casual Listener

1422 Views

7 replies

0 likes

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Superuser Contribution Spotify asked for permission for my camera but I declined it. Should I be worried it asked this?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

590 Views

1 replies

0 likes

  • 590 Views
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Solved!!Superuser Contribution spotify links open in browser instead of desktop app

Windows 10Firefox 135Spotify desktop app freshly installed (again) When a friend posts a spotify link, I want it to open in the app, not in a browser window.Please help. I've looked for hours and nothing works.Interestingly, when spotify opens in the...

Casual Listener

Windows 10 Firefox 135 Spotify desktop app freshly installed  (again)     When a friend posts a spotify link, I want it to open in the app, not in a browser window. Please help...

_mrfrz_

Casual Listener

5442 Views

8 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution Desktop: Missing options to sort music in a playlist?

PlanPremiumCountryAustraliaDeviceHP laptop, brand newOperating SystemWindows 11 Missing options to sort music on desktopI am trying to sort a playlist by Artist/Title and the options are missing on both the desktop and web apps. It's a brand new lapt...

Casual Listener

Plan Premium Country Australia Device HP laptop, brand new Operating System Windows 11   Missing options to sort music on desktop I am trying to sort a playlist by Artist/Title and the...

Frustrated18

Casual Listener

3594 Views

4 replies

0 likes

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Solved!! Spotify Won't Play for More than 3 Seconds

Hi, I'm having a recurring problem.I use the program Voicemeeter to manage my computer's audio. Yesterday, Spotify began refusing to resume playback so long as I have Voicemeeter open.I press the play button, Spotify plays for a few moments, then pau...

Casual Listener

Hi, I'm having a recurring problem. I use the program Voicemeeter to manage my computer's audio. Yesterday, Spotify began refusing to resume playback so long as I have Voicemeeter open. I press...

Salrith

Casual Listener

863 Views

3 replies

0 likes

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Superuser Contribution Accessibility: Major issue, can't navigate playlist view with screen reader

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 11 My Question or IssueA major accessibility issue appeared suddenly t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sweden Device Computer Operating System Windows 11 ...

Nandish_HIremath

Casual Listener

1144 Views

11 replies

1 likes

accessibility
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  • 11 replies
  • 1 likes

Superuser Contribution "Explore your genres" section bug on the homepage

PlanPremiumCountryGeorgiaOperating SystemWindows 11 My Question or IssueOn the homepage, there's this annoying section with image placeholders (with a loading animation), they load infinitely.

Music Fan

Plan Premium Country Georgia Operating System Windows 11   My Question or Issue On the homepage, there's this annoying section with image placeholders (with a loading animation), they lo...

chico1921

Casual Listener

542 Views

4 replies

0 likes

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Superuser Contribution Re: Error Code 4. Forever.

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Spotify, Discord and the Microsoft store are struggli...

Casual Listener

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Sp...

Maria

Moderator

7892 Views

37 replies

0 likes

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Incorrect match for a song

PlanFreeCountryPortugalDeviceDesktopOperating SystemWindows 11 My Question or IssueWhen playing the album Mind at Large by Blasted Mechanism (https://open.spotify.com/intl-pt/album/0VzEB36jppPbhEet5LkMwp?si=OAv3l90hRrO1QRXh_4IWrw=) the following song...

Visitor

Plan Free Country Portugal Device Desktop Operating System Windows 11   My Question or Issue When playing the album Mind at Large by Blasted Mechanism (https://open.spotify.com/intl-pt...

AdamDamon

Spotify Star

249 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't save or un-save songs or albums

PlanPremiumCountryUSADevicePCOperating SystemWindows 11My Question or IssueWhen I try to save or un-save albums or songs on desktop, the change is reflected on the song/album but not in my playlists or saved albums. When I go back to the album the ch...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11 My Question or Issue When I try to save or un-save albums or songs on desktop, the change is reflected on the song/album but no...

Eni

Moderator

428 Views

4 replies

0 likes

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Solved!!Superuser Contribution Crossfade doesn't work no matter what I try

PlanPremiumCountryBrazil DeviceSony notebookOperating SystemWindows My Question or IssueCrossfade doesn't work. This has been an ongoing issue for me for YEARS. Sometimes it stops working and it takes months to work again. I already tried EVERYTHING....

Regular

Plan Premium Country Brazil   Device Sony notebook Operating System Windows   My Question or Issue Crossfade doesn't work. This has been an ongoing issue for me for YEARS. Someti...

Procrastinaholic

Regular

3402 Views

9 replies

0 likes

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I get this weird fade-in when playing a song after Kendrick Lamar's "man at the garden"

This happens when the song ends in a playlist and moves onto the next track in which at first you only hear a short transient sound before the normal song just quickly fades in and plays normal.Can anyone try to recreate this and see if they get the ...

Newbie

This happens when the song ends in a playlist and moves onto the next track in which at first you only hear a short transient sound before the normal song just quickly fades in and plays normal. Can...

Bittencourt

Spotify Star

494 Views

1 replies

0 likes

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Superuser Contribution Why does my spotify desktop app turn black whenever i move my mouse?

Whenever i open the desktop app and try to put on some music with my mouse, the screen turns black in 2 seconds. Happens again and again whenever i touch my mouse. It does not happen with any other apps or anything on my pc.

Visitor

Whenever i open the desktop app and try to put on some music with my mouse, the screen turns black in 2 seconds. Happens again and again whenever i touch my mouse. It does not happen with any other a...

robocop2

Visitor

357 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Installer doesn't install

I just downloaded the SpotifySetup executable (for Windows, Windows 11 Pro 64-bit version 24H2 build 26100.3037, to be precise). It said it was for Spotify version 1.2.56.502.ga68d2d4f. You can check that in the Windows file properties on the downloa...

Roadie

I just downloaded the SpotifySetup executable (for Windows, Windows 11 Pro 64-bit version 24H2 build 26100.3037, to be precise).  It said it was for Spotify version 1.2.56.502.ga68d2d4f.  Y...

Not applicable

2354 Views

8 replies

0 likes

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Superuser Contribution How do I view / save the list of songs randomly played after finished playing an album?

PlanPremiumCountrySingaporeDeviceLaptopOperating SystemWindows 11 and Ubuntu 24.10 My Question or IssueI quite like the list of songs randomly played after it finishes playing an album. How do I view and save the list of these random songs?

Casual Listener

Plan Premium Country Singapore Device Laptop Operating System Windows 11 and Ubuntu 24.10   My Question or Issue I quite like the list of songs randomly played after it finishes playin...

funcoolgeek

Casual Listener

526 Views

2 replies

0 likes

Account
Premium
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Superuser Contribution Cant login via Windows App OR browser

PlanPremiumCountryUSADeviceALIENWARE 17 R3Operating SystemWindows 10 Home version 22H2 My Question or IssueI can login via android app on my S24 Ultra just fine and been using it for years, never had an issue there. Recently about two weeks ago, afte...

Newbie

  Plan Premium Country USA Device ALIENWARE 17 R3 Operating System Windows 10 Home version 22H2   My Question or Issue I can login via android app on my S24 Ultra just fine and b...

Maria

Moderator

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes