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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81564 Views

40 replies

68 likes

  • 81564 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779013 Views

503 replies

64 likes

  • 779013 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18783 Views

19 replies

5 likes

  • 18783 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution Friend Activity - User's Time Last Played Song Was Played Not Updating

PlanPremiumCountryUnited StatesDeviceMacBook ProOperating SystemWindows 11 My Question or Issue:On the Friend Activity section on the Windows Desktop version of Spotify (Spotify for Windows (64 bit) 1.2.65.255.g85e641b4), all users' last played songs...

Regular

Plan Premium Country United States Device MacBook Pro Operating System Windows 11   My Question or Issue: On the Friend Activity section on the Windows Desktop version of Spotify (Spot...

AlejaR

Moderator

1281 Views

1 replies

0 likes

bug
Friend Activity
Windows
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Superuser Contribution Shortcuts for DELETE, COPY and PASTE don't work

Hi, Since my update earlier today, the shortcuts CTRL + X, CTRL + C, CTRL + V don't work anymore in the desktop app. Please fix this ASAP, I use those shortcuts constantly. Thanks Also, when you right-click an album title in a playlist, the context m...

Roadie

Hi,   Since my update earlier today, the shortcuts CTRL + X, CTRL + C, CTRL + V don't work anymore in the desktop app. Please fix this ASAP, I use those shortcuts constantly.   Thanks ...

warispeas

Casual Listener

15666 Views

106 replies

68 likes

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  • 106 replies
  • 68 likes

Superuser Contribution Has the full new releases section been completely removed?

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueI used to always click on the "Search" button and go into the "New Releases" section and just scroll through to find cool new stuff. At some point in the past couple ...

Casual Listener

Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue I used to always click on the "Search" button and go into the "New Releases" section and j...

mojomckee

Casual Listener

2622 Views

5 replies

3 likes

  • 2622 Views
  • 5 replies
  • 3 likes

Superuser Contribution Exactly two songs of a playlist will play and then it doesn't advance to the next song

Plan: PremiumCountry: USA Device: Windows 11 desktop and web (Chrome)Operating System: Windows 11 My Question or Issue: In both the desktop application and the web application, playlists like 'Discover Weekly' will play two songs and then stops playi...

Music Fan

Plan: Premium Country: USA   Device: Windows 11 desktop and web (Chrome) Operating System: Windows 11   My Question or Issue:   In both the desktop application and the web appl...

Seraphina-Pekka

Casual Listener

1885 Views

6 replies

2 likes

  • 1885 Views
  • 6 replies
  • 2 likes

endless issues with queues and playlists.

premium plan, US, issues with windows desktop and android mobile, all current version.i don't know how it's possible to never fix an issue and have every single update break something even further without ever fixing the issues.for years, i had no pr...

Casual Listener

premium plan, US, issues with windows desktop and android mobile, all current version. i don't know how it's possible to never fix an issue and have every single update break something even furthe...

MateusM

Spotify Star

1222 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't Enable Explicit Content

PlanFreeCountryUSADeviceHP PCOperating SystemWindows 11 My Question or Issue This morning I found most of my music greyed out- only the explicit ones. After a bit of digging I found out how to enable the explicit music on my phone. I go to my laptop ...

Visitor

Plan Free Country USA Device HP PC Operating System Windows 11   My Question or Issue   This morning I found most of my music greyed out- only the explicit ones. After a bit of d...

parkinglotseagull

Visitor

2209 Views

6 replies

0 likes

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Superuser Contribution auth 5 error code - tried everyrthing on here still cant log in

PlanPremiumCountryUKDeviceDell core i5 laptopOperating SystemWindows 10 My Question or Issuecant log on, re installed cause wouldn't show the music as online though was online on personal hotspot through phone with full signal.tried deleting host fil...

Casual Listener

  Plan Premium Country UK Device Dell core i5 laptop Operating System Windows 10   My Question or Issue cant log on, re installed cause wouldn't  show the music as online th...

Eryeu

Visitor

4633 Views

5 replies

0 likes

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Web player crashes PC and the app says "Spotify can't play this right now"

I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...

Newbie

I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...

Billy-J

Spotify Star

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
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Solved!! My playlist is upside down

Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?

Visitor

Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?  

31t2zxenmcmxmyabneun

Newbie

2001 Views

3 replies

0 likes

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Spotify I.T. Doesn't Review Analytics Revealing Patterns of User Frustrations, Anomalies

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...

Visitor

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...

867 Views

0 replies

0 likes

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Superuser Contribution AI DJ Problems

premiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10, IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas there been a recent update to the BETA DJ? Recently, on both the Windows Desktop app and the iOS a...

Gig Goer

premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10, IOS (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Has there been a recent...

Kodan4444

Visitor

7109 Views

13 replies

2 likes

AI DJ
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  • 2 likes

Song Queue not Synching Between Devices

PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...

Newbie

Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS   My Question or Issue If I'm playing Spoti...

MateusM

Spotify Star

894 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

CTRL + A does not work in the 'Queue' panel?

PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...

Newbie

  Plan Premium Country   Device PC Operating System Windows 10/11   My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...

MauriceMV

Spotify Star

967 Views

1 replies

0 likes

Question
queue
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Superuser Contribution Spotify Web Player stops playing songs after 2 songs

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...

Visitor

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...

1235856262

Casual Listener

5722 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution skipping songs

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...

Casual Listener

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...

stopthelies

Casual Listener

764 Views

2 replies

2 likes

  • 764 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop] Music won't play, button greyed out.

PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...

Casual Listener

  Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11   App version: 1.1.94.870.gf994cb0b   My Question or Issue Play button is greyed out....

nicholasdgoodman

Casual Listener

11463 Views

17 replies

1 likes

  • 11463 Views
  • 17 replies
  • 1 likes