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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Massive drops in Playlist Followers

I have a playlist that has been gaining consistent traction from spotify search rankings. However, over the past few months there has been multiple drops from 500-1500 followers in a single day. I heard it could be purging inactive members?

  • Newbie
  • I have a playlist that has been gaining consistent traction from spotify search rankings. However, over the past few months there has been multiple drops from 500-1500 followers in a single day. I he...
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Lyrics display on PC very unpleasant, only 3 lines that jump halfway.

Plan: PremiumCountry: NetherlandsDevice: PCOperating System: Win11 My Question or Issue:The new Lyrics option does not work good on pc...it works great on android as there it shows the lyrics as a whole and in some cases even highlights (approximatel...

  • Casual Listener
  • Plan: Premium Country: Netherlands Device: PC Operating System: Win11   My Question or Issue: The new Lyrics option does not work good on pc ...it works great on android as...
  • Amayy
  • Rising Star 4
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Superuser Contribution Spotify Desktop App Keeps Un-Downloading Songs Without My consent

I am using a premium account for the Spotify app for Windows 10 due to the need to download songs to be able to listen offline (long story, but I need to turn off the internet nightly). The problem is that Spotify will un-download songs without my co...

  • Regular
  • I am using a premium account for the Spotify app for Windows 10 due to the need to download songs to be able to listen offline (long story, but I need to turn off the internet nightly). The problem i...
  • TheWhiteDragon
  • Regular
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Superuser Contribution Songs stuttering the first 7 seconds for like 3-4 times

Operating SystemWindows 10 My Question or IssueI've been using the windows 10 app and noticed every song I've played before starts stuttering after 5-7 seconds a few times and then continues. I've done a cache removal, I've changed the temporary fold...

  • Visitor
  • Operating System Windows 10   My Question or Issue I've been using the windows 10 app and noticed every song I've played before starts stuttering after 5-7 seconds a few times and then conti...
  • Jeremy
  • Moderator
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Superuser Contribution On spotify app on windows pc, mid song phrases will repeat itself 3x & then continue, please help

PlanDuo PremiumCountry DevicepcOperating SystemWindows My Question or IssueWe are having an issue where mid song the music will repeat itself a few times and then continue, its almost as if its buffering or a scratched cd. It will be short, random ph...

  • Visitor
  • Plan Duo Premium Country   Device pc Operating System Windows   My Question or Issue We are having an issue where mid song the music will repeat itself a few times and then contin...
  • Jeremy
  • Moderator
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[Desktop] Crashed Windows, Memory Dump included

PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueMicrosoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\MEMORY.D...

  • Newbie
  • Plan Premium Country United States Device Windows PC Operating System Windows 10 My Question or Issue Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Co...
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[Desktop][Playlists] Do not refresh the recomm. list (in a playlist) after switching off the lyrics

Please make the app not to refresh the recommended list anymore when I switch off the lyrics while listening to a song.Sometime I want to add some new recommended songs to a playlist and while listen to them, for some of them I open the lyrics. When ...

  • Newbie
  • Please make the app not to refresh the recommended list anymore when I switch off the lyrics while listening to a song. Sometime I want to add some new recommended songs to a playlist and while list...
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  • Desktop
    Playlists
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Superuser Contribution Songs randomly stopping at 10 seconds after skipping songs

PlanFreeCountryPhillipinesDeviceAcer Aspire 5 LaptopOperating SystemWindows 10 My Question or Issuehey, I tried to put off posting help here but after trying everything that came up when checking google for help I ran out of options as the title sugg...

  • Newbie
  •   Plan Free Country Phillipines Device Acer Aspire 5 Laptop Operating System Windows 10    My Question or Issue hey, I tried to put off posting help here but after trying ev...
  • Not applicable
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Superuser Contribution Still can't play local files on my phone

I can't play any local files from my laptop on my phone and I've tried everything. The local files do appear on my phone but they are greyed out even if I have them downloaded. I've toggled local files on in both my laptop and phone, I made sure that...

  • Regular
  • I can't play any local files from my laptop on my phone and I've tried everything. The local files do appear on my phone but they are greyed out even if I have them downloaded. I've toggled local fil...
  • Yordan
  • Moderator
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Solved!!Superuser Contribution [Windows][Other] Too difficult to reach album page independently

After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically. To do this, you need to click on some album at the artist page, choose the type visualization to "squared" and them click in the album. It...

  • Not applicable
  • After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically.   To do this, you need to click on some album at the artist page, choose the typ...
  • Jeremy
  • Moderator
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  • Album view
    autoplay
    User Choice
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Superuser Contribution Podcast plays in reverse order

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueThere are already a lot of threads about this. But this bug is still not fixed yet. Podcasts always play in reverse order. (new to old)But i want to hear them from old to ne...

  • Casual Listener
  • Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue There are already a lot of threads about this. But this bug is still not fixed yet.  Podcas...
  • MrVin2U
  • Visitor
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Superuser Contribution Desk Top app Skipping during playback

11/04/2022 Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this? thank you Mr M Dorrington

  • Visitor
  • 11/04/2022    Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this?  &nb...
  • Novy
  • Moderator
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Superuser Contribution Mark all as played - status synchronisation between mobile and dekstop

Hi everyone, I seem to be facing a peculiar problem. I marked most old episodes on a podcast as 'played' on the movile app. But the status does not sync with Desktop client. Its frustrating because that would seems like a logical thing that should ha...

  • Regular
  • Hi everyone, I seem to be facing a peculiar problem. I marked most old episodes on a podcast as 'played' on the movile app. But the status does not sync with Desktop client. Its frustrating because...
  • Dian
  • Moderator
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Superuser Contribution Adjustable synced lyrics

PlanFreeCountry Device(Lenovo Flex 14 )Operating System(Windows 10) My Question or IssueI think its nice to have the real time synced lyrics on spotify. However, on the windows app it is never synced up accurately, either its cut off to early or its ...

  • Visitor
  • Plan Free Country   Device (Lenovo Flex 14 ) Operating System (Windows 10)   My Question or Issue I think its nice to have the real time synced lyrics on spotify. However, on the ...
  • Jeremy
  • Moderator
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Solved!!Superuser Contribution stuttering issue

PlanFreeCountryUSADeviceThinkcentre M700Operating SystemWindows 10 My Question or Issuefor the past couple weeks, in the beginning 4-7 seconds of a song, it will choose one note, repeat it constantly, and then play the rest of the song just fine. ple...

  • Newbie
  •   Plan Free Country USA Device Thinkcentre M700 Operating System Windows 10   My Question or Issue for the past couple weeks, in the beginning 4-7 seconds of a song, it will choo...
  • Jeremy
  • Moderator
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Solved!! Play/Back/Forward button keep disappearing on media controls

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why. What it usually looks like: What it looks like after playing the first song as o...

  • Casual Listener
  • When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why.   What it usually look...
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Window opens too wide

PlanPremiumDeviceEVGA 1080Ryzen 7Operating SystemWindows 10 My Question or IssueI have 2 monitors, both are 1920x1080. Every time I open the spotify app, it will open a several pixels (5-10px) too wide creating a small bar on the edge of my other mon...

  • Newbie
  • Plan Premium Device EVGA 1080 Ryzen 7 Operating System Windows 10   My Question or Issue I have 2 monitors, both are 1920x1080. Every time I open the spotify app, it will open a several...
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Superuser Contribution Spotify running in background(?)

PlanFreeCountryItalyDevice(Lenovo PC)Operating System(Windows 11 Pro) My Question or IssueHello, when i close spotify there is the left and right menu still active, but with a low opacity, i tried to check on the task manager if spotify had a backgro...

  • Newbie
  •   Plan Free Country Italy Device (Lenovo PC) Operating System (Windows 11 Pro)   My Question or Issue Hello, when i close spotify there is the left and right menu still active, b...
  • OscarDC
  • Moderator
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Solved!!Superuser Contribution My Playlist's privacy have been reversed and won't update.

Hello, PlanFreeCountryIndonesiaDeviceBoth my android phone application and my PC installation. My Question or IssueI had about 7 public playlists on my account, I had decided yesterday to delete (private) a few. However, on my Desktop Spotify app wil...

  • Casual Listener
  • Hello,    Plan Free Country Indonesia Device Both my android phone application and my PC installation.     My Question or Issue I had about 7 public playlists on my acc...
  • Eni
  • Moderator
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Superuser Contribution [Desktop] Put Liked Songs Back (AGAIN) Under The Artist Page For The Desktop App

I don't know why this even happened given the results of the following threads should have prevented it...https://community.spotify.com/t5/Implemented-Ideas/Desktop-Put-the-Liked-Songs-back-under-each-band-s-artist-s-page/idc-p/5364463#M75523https://...

  • Regular
  • I don't know why this even happened given the results of the following threads should have prevented it... https://community.spotify.com/t5/Implemented-Ideas/Desktop-Put-the-Liked-Songs-back-under...
  • Vasil
  • Moderator
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  • Desktop
    Your Library
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