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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80764 Views

40 replies

68 likes

  • 80764 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773633 Views

503 replies

64 likes

  • 773633 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17353 Views

17 replies

5 likes

  • 17353 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2765 Views

0 replies

4 likes

  • 2765 Views
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trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

793 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

2334 Views

1 replies

1 likes

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  • 1 replies
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Solved!!Superuser Contribution Volume adjust delayed

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

Regular

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

usman2

Newbie

5673 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution Web Player constantly freezes

Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...

Newbie

Hello,   Plan Premium Individual Country Poland   Device Dell Inspiron 15 Operating System Windows 10 x64   My Question or Issue I have weird problem with Spotify Web Play...

Basketball_66

Roadie

1018 Views

3 replies

0 likes

Web player issue
  • 1018 Views
  • 3 replies
  • 0 likes

Why did you remove the ability to move the cache?

PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.

Casual Listener

Plan Free/Premium Country   Device Desktop Computer Operating System Windows 11   My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...

Basketball_66

Roadie

858 Views

3 replies

1 likes

  • 858 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Admin account install error

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTHER APP on the planet? Win10

Casual Listener

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTH...

DonnyJames

Casual Listener

1177 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Can't see all songs by an artist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueI've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I can't find where the option is anymore. I looked around and it looks li...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue I've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I...

kennybooboo

Visitor

3981 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution music won't play on my laptop

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music from local files, I'm playing official releases.

Visitor

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music...

Yordan

Moderator

5499 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes

Superuser Contribution Play OPUS files on desktop app

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...

Casual Listener

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...

crrodriguezr

Visitor

1926 Views

4 replies

0 likes

Play OPUS files on deskop app
  • 1926 Views
  • 4 replies
  • 0 likes

Soptify thinking normal music is a local file

PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...

Visitor

Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10   My Question or Issue When clicking play on songs it doesn't play instead ...

Amay

Spotify Star

848 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution songs play only 10 seconds

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, tried to log in from another account, there are no ...

Regular

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, ...

robinstiritz

Visitor

4173 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution Web player pausing songs

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight. Anyone facing the same issue and know what to do? PlanFree and PremiumCountryBrazilOperating SystemWindows Google Chrome 64 bits v...

Casual Listener

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight.  Anyone facing the same issue and know what to do?   Plan Free and...

unelected0446

Visitor

10803 Views

13 replies

5 likes

  • 10803 Views
  • 13 replies
  • 5 likes

Solved!!Superuser Contribution Local File song won't show new name

How can I get Spotify to use the names I've given to Local Files that I own? I have a number of recordings that I own, and I want the song names to be names that I choose when I import them into my private Spotify playlist. E.g., shorter or more mean...

Casual Listener

How can I get Spotify to use the names I've given to Local Files that I own?   I have a number of recordings that I own, and I want the song names to be names that I choose when I import them ...

Superapple1111

Visitor

19052 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Spotify Desktop App Stops Playing Until Force Closed – Multiple Background Processes Detected

Hi Spotify team,I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this post can bring more visibility to the problem and po...

Regular

Hi Spotify team, I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this...

Novy

Moderator

1111 Views

1 replies

0 likes

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Superuser Contribution [Bug] Single Song Gets Endlessly Added to Queue when Shuffle and Repeat are OFF

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 Spotify Version InfoSpotify for Windows (64 bit)1.2.66.447.g4e37e896 My Question or IssueWhen listening to my Liked Songs without shuffle or repeat enabled, one of the songs in the queue wi...

Roadie

Plan Premium Country USA Device Desktop Operating System Windows 11   Spotify Version Info Spotify for Windows (64 bit) 1.2.66.447.g4e37e896   My Question or Issue When listen...

Ivelina

Moderator

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Hide announcements" not working - I am getting banner ads as a premium user

Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro My Question or Issue I am getting massive banner ads on my homepage disguised as "announcements" as a premium user, even though I have "announcements" disabled in my ap...

Newbie

  Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro   My Question or Issue I am getting massive banner ads on my homepage disguised as ...

Yordan

Moderator

863 Views

1 replies

0 likes

Music
Other
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  • 1 replies
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Superuser Contribution Can you make the repeat button work please?

No matter what I do, it never works. When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums out when I played the first tune. The repeat button still do...

Visitor

No matter what I do, it never works.   When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums ...

Vasil

Moderator

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Cannot Play Any Song

PlanFreeCountryUSA DeviceLenovo ThinkcentreOperating SystemWindows 10 64-bit My Question or IssueWhenever I try to play a song on Spotify web on Windows Firefox, the error message "Spotify can't play this right now" pops up and it does not play anyth...

Newbie

Plan Free Country USA   Device Lenovo Thinkcentre Operating System Windows 10 64-bit   My Question or Issue Whenever I try to play a song on Spotify web on Windows Firefox, the e...

Ivelina

Moderator

1929 Views

1 replies

0 likes

Troubleshooting
  • 1929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music volume keeps lowering

I have had this issue for the past few days for seemingly no reason, however I'm experiencing it on the windows app AND web player. I've re-installed the app, turned off normalize audio, turned off the equalizer. It's not due to low power mode as I a...

Visitor

I have had this issue for the past few days for seemingly no reason, however I'm experiencing it on the windows app AND web player. I've re-installed the app, turned off normalize audio, turned off t...

AlejaR

Moderator

1216 Views

1 replies

0 likes

  • 1216 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web interface & Application bugs :

Plan :PremiumCountry : France Device :either windows 11 for desktop app & linux chrome for web interface My Question or Issue On the web interface : right click doesn't work anymore, furthermore i can't see my folders which is how I order my playlist...

Regular

Plan :Premium Country : France   Device : either windows 11 for desktop app & linux chrome for web interface   My Question or Issue   On the web interface : right click doe...

SwiipNow

Regular

1573 Views

9 replies

1 likes

  • 1573 Views
  • 9 replies
  • 1 likes