Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9194 Views
95 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
777 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
1861 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
DevicePC - Desktop AppOperating SystemWindows 10 Pro My Question or IssueSince a while when I click on the preview button in playlists there is no audio being played any more. The window opens and the little sound symbol is going off on the upper rig...
Device PC - Desktop App Operating System Windows 10 Pro My Question or Issue Since a while when I click on the preview button in playlists there is no audio being played any more. The wi...
Moderator
808 Views
4 replies
0 likes
Hey, I am using the desktop app for Windows, recently, the sound quality went from normal to completely unlistenable, the song sometimes completely fades out. I'm using Sony XM4s with a wired connection and the only thing affected is spotify, apps li...
Hey, I am using the desktop app for Windows, recently, the sound quality went from normal to completely unlistenable, the song sometimes completely fades out. I'm using Sony XM4s with a wired...
Moderator
1250 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceWindows NotebookOperating SystemWindows 10 My Question or IssueIf i like a song on any device other than the specific windows laptop, the liked songs playlist do not update on the Windows App. Even if i start the playli...
Plan Premium Country Germany Device Windows Notebook Operating System Windows 10 My Question or Issue If i like a song on any device other than the specific windows laptop, the liked...
Regular
104669 Views
19 replies
2 likes
PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueI've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I can't find where the option is anymore. I looked around and it looks li...
Plan Premium Country USA Operating System Windows 10 My Question or Issue I've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I...
Visitor
5731 Views
7 replies
1 likes
I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what error code 13 actually is??
I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what...
Newbie
25724 Views
18 replies
1 likes
Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it into the trash and placing it on my desktop again, reinstallli...
Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it in...
Visitor
14723 Views
2 replies
2 likes
PlanFamilyCountryFranceDeviceIssue on Honor Smartphone but also on my laptopOperating SystemHonor Magic OS9.0 & Android 15 / Windows 10 My Question or IssueSorry in advance if my english is no very good ahahahSometimes, since some months, Spotify sto...
Plan Family Country France Device Issue on Honor Smartphone but also on my laptop Operating System Honor Magic OS9.0 & Android 15 / Windows 10 My Question or Issue Sorry in advan...
Moderator
485 Views
1 replies
0 likes
PlanPremium CountryGermany DevicePC Operating SystemWindows 10 My Question or IssueHi everyone,Full screen mode shows remnants of the white text 'Ähnliche Musikvideos' at the very bottom. This is distracting and annoying. A fix would be appreciated. ...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Hi everyone, Full screen mode shows remnants of the white text 'Ähnli...
Newbie
1885 Views
4 replies
0 likes
I'm on desktop Windows, non-premium.I do not want to have podcasts suggested to me by the algorithm, and I do not want these suggestions to be prioritized over new episodes. I especially don't want random playlists that were "picked for me" on my pod...
I'm on desktop Windows, non-premium. I do not want to have podcasts suggested to me by the algorithm, and I do not want these suggestions to be prioritized over new episodes. I especially don't wa...
Casual Listener
13443 Views
21 replies
7 likes
As a junior software tester, I noticed an issue during regular usage of the application where a searched song cannot be replayed from history after Autoplay occurs. The issue is consistently reproducible and affects only the desktop and web applicati...
As a junior software tester, I noticed an issue during regular usage of the application where a searched song cannot be replayed from history after Autoplay occurs. The issue is consistently reproduc...
Casual Listener
373 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 11 My Question or IssueEvery single time I use the Spotify app and pause the music, my PC will eventually be put to sleep. I have the sleep settings set to "Never" in power settings, and th...
Plan Premium Country USA Device Windows PC Operating System Windows 11 My Question or Issue Every single time I use the Spotify app and pause the music, my PC will eventually be put ...
Moderator
1716 Views
4 replies
0 likes
I can only connect to Spotify Connect on my desktop from my phone if Spotify is already logged on as me on the desktop.Devices that support Spotify connect just appear as things that can be connected to without having to log into them.Why doesn't the...
I can only connect to Spotify Connect on my desktop from my phone if Spotify is already logged on as me on the desktop. Devices that support Spotify connect just appear as things that can be connect...
Moderator
932 Views
1 replies
0 likes
Music stopped playing because Spotify paused loading a music video, what a wonderful addition, and I went to turn the Canvas loop off only to find the option greyed out. Everything else in the settings was turned off and on again to see if there was ...
Music stopped playing because Spotify paused loading a music video, what a wonderful addition, and I went to turn the Canvas loop off only to find the option greyed out. Everything else in the ...
Moderator
3033 Views
4 replies
1 likes
Plan: Free Country: Chile Device: Desktop PC / LaptopOperating System: WindowsMy Question or Issue: Hello, my name is Patricio Javier Moya Antón. I am experiencing a persistent issue with the Spotify Web Player while using Google Chrome.The issue is ...
Plan: Free Country: Chile 🇨🇱 Device: Desktop PC / Laptop Operating System: Windows My Question or Issue: Hello, my name is Patricio Javier Moya Antón. I am experiencing a persistent issue...
Spotify Star
2193 Views
1 replies
1 likes
I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends or do something else, you listen to music, but som...
I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends...
Visitor
25692 Views
5 replies
3 likes
The Now Playing window on the right of the desktop interface often has a looping music video clip for songs.It is distracting and isn't the full video in time with the music.There should be the ability to disable it, particularly for those who work w...
The Now Playing window on the right of the desktop interface often has a looping music video clip for songs. It is distracting and isn't the full video in time with the music. There should be the a...
Moderator
5269 Views
5 replies
2 likes
I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can't do anything until it does.Can this be disabled?An...
I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can'...
Newbie
12992 Views
22 replies
13 likes
PlanPREMIUMCountry USADevicenoneOperating SystemWindows 7 My Question or Issue When I try to search for artists, if I miss one letter or say AND instead of & or vice versa, Spotify doesn't even SHOW me the similar artists it MIGHT be... Why the heck ...
Plan PREMIUM Country USA Device none Operating System Windows 7 My Question or Issue When I try to search for artists, if I miss one letter or say AND instead of & ...
Newbie
3642 Views
5 replies
9 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
12912 Views
12 replies
0 likes
I click on the play button most of the time instead of opening playlist , I think it should be be in the top right corner at least. Please check
I click on the play button most of the time instead of opening playlist , I think it should be be in the top right corner at least. Please check
Spotify Star
810 Views
1 replies
2 likes
