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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1831 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147382 Views

83 replies

27 likes

  • 147382 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132579 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11103 Views

1 replies

6 likes

  • 11103 Views
  • 1 replies
  • 6 likes

Element placement issue in Spotify Web Player

Plan Premium Country India Device Dell Latitude 7490 Operating System Windows 11 My Question or Issue Placement issues in some places Issue 1   Issue 2

Casual Listener

Plan Premium Country India Device Dell Latitude 7490 Operating System Windows 11   My Question or Issue Placement issues in some places Issue 1    Issue 2  ...

manasgakkar

Casual Listener

341 Views

2 replies

0 likes

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Superuser Contribution Why does Spotify keeps skipping my podcasts back by 5-10 seconds?

Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app.I usually listen to podcasts on 1.1-1.2x speed, but the issue persists on normal speed. Spotify randomly skips...

Visitor

Hi, I'm using the Spotify Web Player, and this issue only affects my laptop - I haven't noticed it happening on my iPad where I use the app. I usually listen to podcasts on 1.1-1.2x speed, but the i...

AlejaR

Moderator

546 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why can I not select the spotify version I want to use?

PlanPremiumCountryMultipleDevicePCOperating SystemWindows My Question or IssueI cannot log in using older version for windows ever since Spotify decided to log me out of every. Have tried reinstalling the older version and wiping all the spotify data...

Newbie

Plan Premium Country Multiple Device PC Operating System Windows   My Question or Issue I cannot log in using older version for windows ever since Spotify decided to log me out of ever...

ThePodfather

Spotify

683 Views

1 replies

0 likes

Other
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  • 1 replies
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Superuser Contribution unable songs

i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything

Visitor

i want to listen to some songs of an artist but they dont show up for me, but for my friends it shows everything

OscarDC

Moderator

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Spotify cannot play this right now, but works fine with different outputs

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works. Ive tried reinstalling spotify, making sure spoti...

Casual Listener

About a week ago, my spotify no longer plays through my headset. It works fine through the speakers and even when i use the headset without the mic, but as soon as i use a splitter it no longer works...

Kid23lopez

Newbie

1199 Views

2 replies

1 likes

  • 1199 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Automatic download of all of a podcast's episodes

PlanPremium Operating System(Windows 10) My Question or IssueI want to have Spotify download all episodes of selected podcasts. Is this possible? If it is not, I will have to keep using the otherwise absolutely awful app iTunes for Windows, or some o...

Regular

Plan Premium   Operating System (Windows 10)   My Question or Issue I want to have Spotify download all episodes of selected podcasts. Is this possible?   If it is not, I will...

somedanishguy

Regular

1191 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Web Player Sound Quality Bad/Terrible

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. This problem exists specifically for my JBL Tune 770NC ...

Newbie

I'm listening to Spotify for the Web in Chrome on my Lenovo Thinkpad running Windows 10, and the sound quality is terrible - almost like I'm listening to a recording from a flip phone from 2002. &nb...

Joan

Moderator

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! No songs play on Win11 Desktop App or Webbrowser. iPhone works perfectly

I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs. I tried All regular troubleshooting options in the...

Casual Listener

I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs....

MateusM

Spotify Star

574 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution empty song in queue when dragging from now playing

PlanPremiumCountryNetherlandsDeviceGeneric desktop & laptopOperating SystemWindows 11 My Question or IssueWhen I drag the currently playing song into the queue below it, the queue interface refreshes, but the song is not added in the interface. Howev...

Casual Listener

Plan Premium Country Netherlands Device Generic desktop & laptop Operating System Windows 11   My Question or Issue When I drag the currently playing song into the queue below it, ...

Erie_1

Casual Listener

1216 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Unable to dislike any song

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueI am a new user on my family plan. When songs are being played automatically and I don't like one, there is no way for me to say that I do not like the song and do not want to...

Visitor

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue I am a new user on my family plan.  When songs are being played automatically and I don't like...

DUMBSTAR

Newbie

2311 Views

15 replies

11 likes

  • 2311 Views
  • 15 replies
  • 11 likes

my computer crashed. Had to put in anew hard drive. how do i get my premium account back onto my com

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

osornios

Spotify Star

177 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Only Filter in Your Library is for Playlists

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these playlists, there are no songs displayed in any of t...

Casual Listener

I have installed the Windows desktop app and I cannot see anything in the Your Library section except for Playlists. The only available filter is also for Playlists. When I try and view any of these ...

Vasil

Moderator

305 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why cant my friends listen to the public playlists I send them

This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which brings me to my next issue, I tried to troubleshoot ...

Visitor

This has been an ongoing issue for 3 or 4 months now. Whenever I send a friend a playlist I've made, they're completely unable to access them despite being public and displayed on my profile. Which b...

Bittencourt

Spotify Star

311 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Web Player stops playing songs after 2 songs

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...

Visitor

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...

1235856262

Casual Listener

5108 Views

2 replies

0 likes

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Superuser Contribution Mysterious Spotify Problem: Just Stops Working Altogether

PlanFreeCountryIrelandDeviceThinkPad LenovoOperating SystemWindows 11 My Question or IssueSo far, this has been an unresolvable issue for me: I open Spotify, it immediately shows two error messages "sorry something went wrong" and "Spotify can't play...

Visitor

Plan Free Country Ireland Device ThinkPad Lenovo Operating System Windows 11   My Question or Issue So far, this has been an unresolvable issue for me: I open Spotify, it immediately s...

OscarDC

Moderator

601 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Spotify shuffle queues same song over and over and over

I just queued my liked song and when i look at my queue spotify queued the same song over and over.You can look at the attachment and yes if you scroll it's the same song over and over then under that new songs again just this one song got queued alo...

Casual Listener

I just queued my liked song and when i look at my queue spotify queued the same song over and over. You can look at the attachment and yes if you scroll it's the same song over and over then under...

ThatzOkay

Casual Listener

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

How do i remove this?

How do i remove the new sidebar on the right side of the screen? 

Visitor

How do i remove the new sidebar on the right side of the screen? 

Jose_M

Spotify Star

555 Views

1 replies

2 likes

  • 555 Views
  • 1 replies
  • 2 likes

Superuser Contribution my spotify app is not working in my laptop ,why you are giving me very poor service,

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

219 Views

1 replies

1 likes

  • 219 Views
  • 1 replies
  • 1 likes