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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83426 Views

40 replies

68 likes

  • 83426 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791055 Views

503 replies

64 likes

  • 791055 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22755 Views

24 replies

7 likes

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  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

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Superuser Contribution Can't Enable Explicit Content

PlanFreeCountryUSADeviceHP PCOperating SystemWindows 11 My Question or Issue This morning I found most of my music greyed out- only the explicit ones. After a bit of digging I found out how to enable the explicit music on my phone. I go to my laptop ...

Visitor

Plan Free Country USA Device HP PC Operating System Windows 11   My Question or Issue   This morning I found most of my music greyed out- only the explicit ones. After a bit of d...

parkinglotseagull

Visitor

2270 Views

6 replies

0 likes

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Superuser Contribution auth 5 error code - tried everyrthing on here still cant log in

PlanPremiumCountryUKDeviceDell core i5 laptopOperating SystemWindows 10 My Question or Issuecant log on, re installed cause wouldn't show the music as online though was online on personal hotspot through phone with full signal.tried deleting host fil...

Casual Listener

  Plan Premium Country UK Device Dell core i5 laptop Operating System Windows 10   My Question or Issue cant log on, re installed cause wouldn't  show the music as online th...

Eryeu

Visitor

4694 Views

5 replies

0 likes

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Web player crashes PC and the app says "Spotify can't play this right now"

I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...

Newbie

I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...

Billy-J

Spotify Star

911 Views

1 replies

0 likes

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Solved!! My playlist is upside down

Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?

Visitor

Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?  

31t2zxenmcmxmyabneun

Newbie

2032 Views

3 replies

0 likes

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Spotify I.T. Doesn't Review Analytics Revealing Patterns of User Frustrations, Anomalies

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...

Visitor

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...

877 Views

0 replies

0 likes

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Superuser Contribution AI DJ Problems

premiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10, IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas there been a recent update to the BETA DJ? Recently, on both the Windows Desktop app and the iOS a...

Gig Goer

premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10, IOS (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Has there been a recent...

Kodan4444

Visitor

7275 Views

13 replies

2 likes

AI DJ
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Song Queue not Synching Between Devices

PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...

Newbie

Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS   My Question or Issue If I'm playing Spoti...

MateusM

Spotify Star

903 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

CTRL + A does not work in the 'Queue' panel?

PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...

Newbie

  Plan Premium Country   Device PC Operating System Windows 10/11   My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...

MauriceMV

Spotify Star

976 Views

1 replies

0 likes

Question
queue
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Superuser Contribution Spotify Web Player stops playing songs after 2 songs

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...

Visitor

I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...

1235856262

Casual Listener

5800 Views

2 replies

0 likes

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Superuser Contribution skipping songs

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...

Casual Listener

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...

stopthelies

Casual Listener

775 Views

2 replies

2 likes

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Superuser Contribution [Desktop] Music won't play, button greyed out.

PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...

Casual Listener

  Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11   App version: 1.1.94.870.gf994cb0b   My Question or Issue Play button is greyed out....

nicholasdgoodman

Casual Listener

11779 Views

17 replies

1 likes

  • 11779 Views
  • 17 replies
  • 1 likes

Superuser Contribution web browser not working

PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...

Music Fan

Plan Premium Country usa Device PC Operating System windows 10, and linux os   My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...

badgoat

Music Fan

7147 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Spotify randomly goes silent

PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...

Regular

  Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10    My Question or Issue   Hi. I'm having a problem with Spotify desktop app random...

Siddhantsandilya

Casual Listener

6394 Views

4 replies

0 likes

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Superuser Contribution Volume Control Does not work

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...

Casual Listener

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...

12124234324

Visitor

1379 Views

6 replies

1 likes

  • 1379 Views
  • 6 replies
  • 1 likes

Buggy UI on Spotify Win11 theater podcast

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may slide up and down continuously for no apparent reason...

Casual Listener

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may sl...

MauriceMV

Spotify Star

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

The reason why the desktop app is so slow after a week of usage

PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...

Music Fan

Plan Free/Premium   Operating System Windows 11   My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...

eih5

Casual Listener

1037 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

799 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

2627 Views

1 replies

2 likes

  • 2627 Views
  • 1 replies
  • 2 likes