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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • oikawa
  • Regular
  • 50192 Views
  • 222 replies
  • 19 likes
  • 50192 Views
  • 222 replies
  • 19 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3256 Views
  • 1 replies
  • 6 likes
  • 3256 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 142908 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 142908 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57963 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57963 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Desktop app starts playing with a Teams Incoming Call

PlanPremiumCountryUSDeviceDell Latitude 9420Operating SystemWindows 11My Question or IssueSpotify Desktop app is open but not playing. I receive an incoming phone call on my Teams app and Spotify starts playing music! This is the wrong time for music...

  • Casual Listener
  • Plan Premium Country US Device Dell Latitude 9420 Operating System Windows 11 My Question or Issue Spotify Desktop app is open but not playing.  I receive an incoming phone call on my T...
  • Czubone
  • Casual Listener
  • 286 Views
  • 6 replies
  • 0 likes
  • teams
  • 286 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Desktop] Music won't play, button greyed out.

PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11   App version: 1.1.94.870.gf994cb0b   My Question or Issue Play button is greyed out....
  • kefabean101
  • Newbie
  • 2675 Views
  • 14 replies
  • 1 likes
  • 2675 Views
  • 14 replies
  • 1 likes

Superuser Contribution How to stop smart shuffle from randomly turning on

I have a Windows 10 Laptop and every time I minimise and then maximise my Spotify window smart shuffle turns back on, this is really annoying as I open and close Spotify a lot and I don't even want it on shuffle never mind smart shuffle

  • Visitor
  • I have a Windows 10 Laptop and every time I minimise and then maximise my Spotify window smart shuffle turns back on, this is really annoying as I open and close Spotify a lot and I don't even want i...
  • TheOvrseer
  • Casual Listener
  • 1310 Views
  • 15 replies
  • 6 likes
  • 1310 Views
  • 15 replies
  • 6 likes

[Windows 11] Volume Changes between applications

PlanPremiumCountryUnited StatesDeviceASUS TUF F15 (Windows 11 Laptop)Operating SystemWindows 11 My Question or IssueFor the past month, whenever I switch to my Spotify window, the system instantly goes up to 67% volume, every time. However, when swit...

  • Casual Listener
  • Plan Premium Country United States Device ASUS TUF F15 (Windows 11 Laptop) Operating System Windows 11   My Question or Issue For the past month, whenever I switch to my Spotify window...
  • ParadoxicalLemon08
  • Visitor
  • 981 Views
  • 6 replies
  • 0 likes
  • 981 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify app no longer works on Windows 11

PlanPremiumCountryUKDevice(MS Windows 11 Desktop PC)Operating System(MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 no longer plays any songs. Please see the attached screenshot to that effect.

  • Casual Listener
  • Plan Premium Country UK Device (MS Windows 11 Desktop PC) Operating System (MS Windows 11 Home Edition, 64 bit, v.23H2)   My Question or Issue   The Spotify app on MS Windows 11 ...
  • Not applicable
  • 406 Views
  • 8 replies
  • 0 likes
  • 406 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can we get an answer why VPN services are not supported by the desktop app (anymore)?

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). Why is it that Spotify does not support VPN (when c...

  • Regular
  • Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). ...
  • AlejaR
  • Moderator
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify songs freeze and go silent

PlanPremiumCountryUnited KingdomDeviceDesktop / Web PlayerOperating SystemWindows 11 My Question or IssueHi, Spotify is literally un-usable on my PC, for some reason when I'm playing a song it will just randomly go silent but the play bar continues t...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Desktop / Web Player Operating System Windows 11   My Question or Issue Hi,   Spotify is literally un-usable on my PC, for some reason...
  • Susan_GP
  • Moderator
  • 327 Views
  • 7 replies
  • 0 likes
  • 327 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution I am on Spotify Premium on a laptop - where would I find the crossfade?

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed?Thanks

  • Casual Listener
  • I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed? Thanks
  • Yordan
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music starts playing after headset is turned off.

My music starts playing when i turn off my work headset (bluetooth connection via USB). I was not listening to music before it was turned on or during. I usually am in a call, so when i turn my headset off after the call the music or podcast starts p...

  • Visitor
  • ...eadset off after the call the music or podcast starts playing out loud. This is not acceptable since it plays out loud in public settings. I’ve tried various settings, but it doesn’t stop. This doesn’t h...
  • Joan
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant listen to podcasts.

PlanPremiumCountryBelarusDevicePC; nokia 5.1 plusOperating SystemWindows 10; Android OreoMy Question or IssueWhen i try to select a podcast i see just an empty window with nothing.

  • Newbie
  • Plan Premium Country Belarus Device PC; nokia 5.1 plus Operating System Windows 10; Android Oreo My Question or Issue When i try to select a podcast i see just an empty window with noth...
  • nemtsov
  • Newbie
  • 251 Views
  • 2 replies
  • 0 likes
  • padcasts
  • 251 Views
  • 2 replies
  • 0 likes

In China, spotify has been unable to search for songs in recent days

In China, in the past few days, mobile phones and computers have been unable to directly connect to spotify. They must use a VPN to use it normally. It has always been normal before. I want to ask what is going on? ipv6 works, guess the GFW blocked S...

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  • Regular
  • In China, in the past few days, mobile phones and computers have been unable to directly connect to spotify. They must use a VPN to use it normally. It has always been normal before. I want to ask wh...
  • sodaer
  • Regular
  • 362 Views
  • 3 replies
  • 1 likes
  • 362 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playback from web player in Firefox goes jerky

PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 / Firefox / Vpn connection My Question or IssueAt times the audio jerks into the web palyer in Firefox and I can't listen anymore. I tried to increase the cache in Firefox but the problem is n...

  • Visitor
  • Plan Premium Country Italy Device PC Operating System Windows 11 / Firefox / Vpn connection   My Question or Issue At times the audio jerks into the web palyer in Firefox and I can't...
  • MihailY
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont let me log in

PlanPremiumCountryUSADevicePCOperating Systemwindows 10My Question or IssueSpotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something went wrong, please try again or check out our help area” tried other forms of l...

  • Newbie
  •   Plan Premium Country USA Device PC Operating System windows 10 My Question or Issue Spotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something we...
  • Lyubka
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music doesn't continue after ads

PlanFreeCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI am a free user, so I accept that there are sometimes ads between the songs.But at least half of the times after an ad-break, the music doesn't resume.Sometimes th...

  • Casual Listener
  • Plan Free Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue I am a free user, so I accept that there are sometimes ads between the songs. But at le...
  • Ivelina
  • Moderator
  • 1746 Views
  • 15 replies
  • 1 likes
  • 1746 Views
  • 15 replies
  • 1 likes

Superuser Contribution Bug: Unplayed Oldest not playing

Operating System: Windows 10Spotify for Windows: 1.2.26.1187My Question or IssueSee https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/idc-p/5373918/highlight/true#M126133Just trying the app again after...

  • Casual Listener
  • Operating System: Windows 10 Spotify for Windows: 1.2.26.1187 My Question or Issue See https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/...
  • Ivelina
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify changes audio level when playing in the background of other apps

PlanPremiumCountryFinlandDeviceDesktop (PC)Operating SystemWindows 10 My Question or IssueHello, I hope I can explain my issue correctly: I have Spotify downloaded on my PC. The audio quality of Spotify changes, when the app is either minimized or in...

  • Music Fan
  • Plan Premium Country Finland Device Desktop (PC) Operating System Windows 10   My Question or Issue Hello, I hope I can explain my issue correctly:   I have Spotify downloaded o...
  • Joan
  • Moderator
  • 3045 Views
  • 5 replies
  • 0 likes
  • 3045 Views
  • 5 replies
  • 0 likes

Superuser Contribution Desktop: Search not working after energy savings mode

PlanPremiumCountryGermanyDevicei7-12700k307064GB DDR4 3600Operating SystemWindows 11 My Question or IssueWhen going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete ...

  • Casual Listener
  • Plan Premium Country Germany Device i7-12700k 3070 64GB DDR4 3600 Operating System Windows 11   My Question or Issue When going into energy savings mode on Windows 11-while Spotify i...
  • Libroru
  • Casual Listener
  • 214 Views
  • 4 replies
  • 1 likes
  • 214 Views
  • 4 replies
  • 1 likes

Superuser Contribution api-ms-win-core-console-l3-2-0.dll is missing

Updated Spotify on Win10 and get this message when I try to run it or to uninstall it. Not able to do anything with it. What could I do?

  • Casual Listener
  • Updated Spotify on Win10 and get this message when I try to run it or to uninstall it. Not able to do anything with it. What could I do?  
  • Snaregg
  • Newbie
  • 94879 Views
  • 121 replies
  • 16 likes
  • 94879 Views
  • 121 replies
  • 16 likes

Solved!!Superuser Contribution When i add a new song to a specific playlist it deletes itself

PlanFreeCountryUruguayOperating SystemWindows 10 My Question or IssueI have tried to add a song to my playlist but it deletes itself almost immediately, but i tried adding it to another playlist and it works alrightvideo link: https://imgur.com/TfVY7...

  • Casual Listener
  • Plan Free Country Uruguay Operating System Windows 10   My Question or Issue I have tried to add a song to my playlist but it deletes itself almost immediately, but i tried adding it to ...
  • Maria
  • Moderator
  • 185 Views
  • 3 replies
  • 0 likes
  • 185 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleeping Window wipes out Queue

When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it was fixed, the next update broke it and now all mode...

  • Regular
  • When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it w...
  • leray
  • Casual Listener
  • 539 Views
  • 11 replies
  • 2 likes
  • 539 Views
  • 11 replies
  • 2 likes