Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81358 Views

40 replies

68 likes

  • 81358 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777897 Views

503 replies

64 likes

  • 777897 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18496 Views

19 replies

5 likes

  • 18496 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2818 Views

0 replies

4 likes

  • 2818 Views
  • 0 replies
  • 4 likes

Superuser Contribution Volume Control Does not work

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...

Casual Listener

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...

12124234324

Visitor

1231 Views

6 replies

1 likes

  • 1231 Views
  • 6 replies
  • 1 likes

Buggy UI on Spotify Win11 theater podcast

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may slide up and down continuously for no apparent reason...

Casual Listener

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may sl...

MauriceMV

Spotify Star

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

The reason why the desktop app is so slow after a week of usage

PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...

Music Fan

Plan Free/Premium   Operating System Windows 11   My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...

eih5

Casual Listener

1020 Views

2 replies

2 likes

  • 1020 Views
  • 2 replies
  • 2 likes

trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

2437 Views

1 replies

1 likes

  • 2437 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Volume adjust delayed

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

Regular

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

usman2

Newbie

5745 Views

11 replies

0 likes

  • 5745 Views
  • 11 replies
  • 0 likes

Superuser Contribution Web Player constantly freezes

Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...

Newbie

Hello,   Plan Premium Individual Country Poland   Device Dell Inspiron 15 Operating System Windows 10 x64   My Question or Issue I have weird problem with Spotify Web Play...

Basketball_66

Roadie

1029 Views

3 replies

0 likes

Web player issue
  • 1029 Views
  • 3 replies
  • 0 likes

Why did you remove the ability to move the cache?

PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.

Casual Listener

Plan Free/Premium Country   Device Desktop Computer Operating System Windows 11   My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...

Basketball_66

Roadie

864 Views

3 replies

1 likes

  • 864 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Admin account install error

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTHER APP on the planet? Win10

Casual Listener

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTH...

DonnyJames

Casual Listener

1183 Views

2 replies

1 likes

  • 1183 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't see all songs by an artist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueI've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I can't find where the option is anymore. I looked around and it looks li...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue I've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I...

kennybooboo

Visitor

3998 Views

6 replies

1 likes

  • 3998 Views
  • 6 replies
  • 1 likes

Superuser Contribution music won't play on my laptop

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music from local files, I'm playing official releases.

Visitor

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music...

Yordan

Moderator

5640 Views

12 replies

2 likes

  • 5640 Views
  • 12 replies
  • 2 likes

Superuser Contribution Play OPUS files on desktop app

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...

Casual Listener

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...

crrodriguezr

Visitor

1962 Views

4 replies

0 likes

Play OPUS files on deskop app
  • 1962 Views
  • 4 replies
  • 0 likes

Soptify thinking normal music is a local file

PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...

Visitor

Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10   My Question or Issue When clicking play on songs it doesn't play instead ...

Amay

Spotify Star

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution songs play only 10 seconds

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, tried to log in from another account, there are no ...

Regular

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, ...

robinstiritz

Visitor

4291 Views

7 replies

0 likes

  • 4291 Views
  • 7 replies
  • 0 likes

Superuser Contribution Web player pausing songs

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight. Anyone facing the same issue and know what to do? PlanFree and PremiumCountryBrazilOperating SystemWindows Google Chrome 64 bits v...

Casual Listener

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight.  Anyone facing the same issue and know what to do?   Plan Free and...

unelected0446

Visitor

10880 Views

13 replies

5 likes

  • 10880 Views
  • 13 replies
  • 5 likes

Solved!!Superuser Contribution Local File song won't show new name

How can I get Spotify to use the names I've given to Local Files that I own? I have a number of recordings that I own, and I want the song names to be names that I choose when I import them into my private Spotify playlist. E.g., shorter or more mean...

Casual Listener

How can I get Spotify to use the names I've given to Local Files that I own?   I have a number of recordings that I own, and I want the song names to be names that I choose when I import them ...

Superapple1111

Visitor

19175 Views

10 replies

0 likes

  • 19175 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Desktop App Stops Playing Until Force Closed – Multiple Background Processes Detected

Hi Spotify team,I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this post can bring more visibility to the problem and po...

Regular

Hi Spotify team, I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this...

Novy

Moderator

1132 Views

1 replies

0 likes

  • 1132 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Single Song Gets Endlessly Added to Queue when Shuffle and Repeat are OFF

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 Spotify Version InfoSpotify for Windows (64 bit)1.2.66.447.g4e37e896 My Question or IssueWhen listening to my Liked Songs without shuffle or repeat enabled, one of the songs in the queue wi...

Roadie

Plan Premium Country USA Device Desktop Operating System Windows 11   Spotify Version Info Spotify for Windows (64 bit) 1.2.66.447.g4e37e896   My Question or Issue When listen...

Ivelina

Moderator

984 Views

2 replies

0 likes

  • 984 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Hide announcements" not working - I am getting banner ads as a premium user

Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro My Question or Issue I am getting massive banner ads on my homepage disguised as "announcements" as a premium user, even though I have "announcements" disabled in my ap...

Newbie

  Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro   My Question or Issue I am getting massive banner ads on my homepage disguised as ...

Yordan

Moderator

865 Views

1 replies

0 likes

Music
Other
  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you make the repeat button work please?

No matter what I do, it never works. When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums out when I played the first tune. The repeat button still do...

Visitor

No matter what I do, it never works.   When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums ...

Vasil

Moderator

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes