Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136954 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136954 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53204 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53204 Views
  • 0 replies
  • 33 likes

Superuser Contribution Shuffle does not shuffle

PlanPremiumCountryGermanyDevicePC App 1.2.0.1165.gabf054abOperating SystemWindows 10 My Question or IssueThe Shuffle Button has no function.No matter, whether the button is green with a dot under it or gray/white. The playlist is neither shuffled nor...

DLudds_0-1670919016372.png
  • Regular
  • Plan Premium Country Germany Device PC App 1.2.0.1165.gabf054ab Operating System Windows 10   My Question or Issue The Shuffle Button has no function. No matter, whether the but...
  • Joan
  • Moderator
  • 140 Views
  • 5 replies
  • 0 likes
  • 140 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discord not displaying listening status

PlanPremiumCountryUSADevice(Windows 10 desktop pc, iPhone 12 mini)Operating System(Windows 10) My Question or IssueDiscord wont display my listening activity from my desktop. When i try to play music on my spotify on my pc which i have the app downlo...

  • Casual Listener
  • Plan Premium Country USA Device (Windows 10 desktop pc, iPhone 12 mini) Operating System (Windows 10)   My Question or Issue Discord wont display my listening activity from my desktop....
  • MihailY
  • Moderator
  • 1557 Views
  • 14 replies
  • 4 likes
  • 1557 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution Settings menu and Explicit Content option removed in new web player

PlanPremiumOperating SystemWindows 10,web playerMy Question or IssueThe new web player has removed the Settings menu and it now appears there is no way to control the Explicit content option. How do I do this now?

  • Casual Listener
  • Plan Premium Operating System Windows 10,web player My Question or Issue The new web player has removed the Settings menu and it now appears there is no way to control the Explicit content optio...
  • DawidSun
  • Casual Listener
  • 2028 Views
  • 11 replies
  • 0 likes
  • 2028 Views
  • 11 replies
  • 0 likes

Superuser Contribution Skipping songs when i try to fast foward them

I don't know why this happens, but in my PC when i try to fast forward to let's say second 0:35 it automatically skips the song to the next one. Its really annoying because it doesnt happen on my iphone. I tried to uninstall spotify and log out but t...

  • Visitor
  • I don't know why this happens, but in my PC when i try to fast forward to let's say second 0:35 it automatically skips the song to the next one. Its really annoying because it doesnt happen on my iph...
  • Eni
  • Moderator
  • 111 Views
  • 1 replies
  • 1 likes
  • 111 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot skip (forward or backward) and cannot choose a song to play.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue As the title says, when I click the "next" or "previous" buttons nothing occurs and I cannot choose what song I want to play by selecting a song on any page. This nearly rend...

  • Casual Listener
  •   Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   As the title says, when I click the "next" or "previous" buttons nothing occurs and...
  • Pety-2002
  • Visitor
  • 923 Views
  • 4 replies
  • 1 likes
  • 923 Views
  • 4 replies
  • 1 likes

Superuser Contribution Seek to position bug

PlanPremiumCountryEgyptDevicePCOperating SystemWindows 11 My Question or IssueSo whenever I try to seek forward or back. It will skip to another song. I tried Uninstalling and reinstalling but didn't help.

  • Visitor
  •   Plan Premium Country Egypt Device PC Operating System Windows 11   My Question or Issue So whenever I try to seek forward or back. It will skip to another song. I tried Uninsta...
  • Eni
  • Moderator
  • 70 Views
  • 1 replies
  • 1 likes
  • 70 Views
  • 1 replies
  • 1 likes

Solved!! Can't switch to another window when Spotify is the active one

PlanPremiumCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen my Spotify App is open and it's the active window I can't switch to another window (neither with Alt+Tab nor with clicking on something else in the task bar...

  • Casual Listener
  • Plan Premium Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When my Spotify App is open and it's the active window I can't switch to anoth...
  • ValentinLrt
  • Casual Listener
  • 1950 Views
  • 3 replies
  • 1 likes
  • 1950 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why doesn't the playlist pick up where it left off when the app is reopened

Why doesn't the playlist pick up where it left off when the app is reopened? When we open the app again, the previous playlist does not continue

  • Visitor
  • Why doesn't the playlist pick up where it left off when the app is reopened? When we open the app again, the previous playlist does not continue
  • Joan
  • Moderator
  • 93 Views
  • 1 replies
  • 3 likes
  • 93 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Is there a way to move a song without dragging?

I have a very long playlist (over 1200 songs). When I add a new song, it goes to the bottom of the playlist. If I want to move the song close to the top, it takes a very long time for the screen to scroll through all the songs before it gets to the p...

  • Casual Listener
  • I have a very long playlist (over 1200 songs). When I add a new song, it goes to the bottom of the playlist. If I want to move the song close to the top, it takes a very long time for the screen ...
  • Tarabocchia
  • Casual Listener
  • 81 Views
  • 3 replies
  • 0 likes
  • 81 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Web Player keeps playing silent ads, then gets stuck on ads.

I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neither another ad , nor music, will play next. Refresh...

  • Casual Listener
  • I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neit...
  • Joan
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Error windows 11 App!

Oi pessoal, vocês podem me ajudar? Estou tendo um problema com o aplicativo Spotify para Windows 11, quando vou ouvir uma música e tento avançar uma parte dela, o Spotify **bleep** para a música subsequente, e quando estou ouvindo uma música no meu t...

  • Newbie
  • Oi pessoal, vocês podem me ajudar? Estou tendo um problema com o aplicativo Spotify para Windows 11, quando vou ouvir uma música e tento avançar uma parte dela, o Spotify **bleep** para a música subs...
  • Yordan
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Timeline problem

I wanna go to a specific time of the song and it doesn't work, just it changes the song.

p.gif
  • Newbie
  • I wanna go to a specific time of the song and it doesn't work, just   it changes the song.
  • Yordan
  • Moderator
  • 188 Views
  • 4 replies
  • 2 likes
  • 188 Views
  • 4 replies
  • 2 likes

Superuser Contribution Windows Desktop app does not Recognize Devices

PlanPremiumCountryAustraliaDeviceHP EliteBook 830 G8 Notebook PCOperating SystemWindows 10 EnterpriseVersion 21H2Spotify VersionSpotify for Windows1.2.0.1165.gabf054ab My Question or IssueSince about September, my Spotify hasn't been able to recognis...

  • Casual Listener
  • Plan Premium Country Australia Device HP EliteBook 830 G8 Notebook PC Operating System Windows 10 Enterprise Version 21H2 Spotify Version Spotify for Windows 1.2.0.1165.gabf054ab   ...
  • Alex
  • Moderator
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not showing songs as liked in search or artist profile

PlanPremium IndividualDeviceAll devices have this issue, but I use 2 Windows computers and an iPhone.Operating SystemWindows 11, iOS 16.1 My Question or Issue Hi all, I started having this problem a couple of months ago I think. The issue is that som...

JakeTr1_0-1668981055355.png JakeTr1_1-1668981124384.png JakeTr1_2-1668981185164.png
  • Regular
  • Plan Premium Individual Device All devices have this issue, but I use 2 Windows computers and an iPhone. Operating System Windows 11, iOS 16.1   My Question or Issue   Hi all, &nb...
  • JakeTr1
  • Regular
  • 561 Views
  • 15 replies
  • 0 likes
  • 561 Views
  • 15 replies
  • 0 likes

Superuser Contribution Incorrect resolution with multiple monitors

Operating SystemWindows 101.1.43.700.g20acee0f (Microsoft Store version) My IssueWhen the desktop app is maximized on one screen one line of pixels stays on both sides of the monitors next to the main monitor. I'm able to close the application from t...

  • Music Fan
  • Operating System Windows 10 1.1.43.700.g20acee0f (Microsoft Store version)   My Issue When the desktop app is maximized on one screen one line of pixels stays on both sides of the monitors ...
  • hunterp
  • Casual Listener
  • 1617 Views
  • 16 replies
  • 3 likes
  • multi-monitor
    resoultion
  • 1617 Views
  • 16 replies
  • 3 likes

Solved!!Superuser Contribution Getting the error "Something went wrong" on both desktop app and web player

PlanIndividual PremiumCountry IndiaDevice Asus rogOperating System Windows 10My Question or IssueTried clean reinstalling, deleting temporary files, restarting the device, incognito mode, reinstalling browser but the error still wont go on browser an...

  • Regular
  • Plan Individual Premium Country India Device Asus rog Operating System Windows 10 My Question or Issue Tried clean reinstalling, deleting temporary files, restarting the device, incognito mode,...
  • Eni
  • Moderator
  • 184 Views
  • 6 replies
  • 0 likes
  • 184 Views
  • 6 replies
  • 0 likes

Superuser Contribution No sound Windows 11 headphones

I can't get Spotify to play through my new 1MORE Piston Fit Bluetooth In-Ear Headphones SM-N950U.I've tried the Spotify App.I've also tried Spotify web player both with Spotify App installed and removed via Edge and Chrome.

  • Visitor
  • I can't get Spotify to play through my new 1MORE Piston Fit Bluetooth In-Ear Headphones SM-N950U. I've tried the Spotify App. I've also tried Spotify web player both with Spotify App installed and ...
  • OscarDC
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Syncronized Lyrics On DeskTop/PC

Adding sync'ed Lyrics, similar to the Android App. but on the PC.I want to be able to sing along IN TIME, at my desk top with 5.1 and not have to use earbuds or bluetooth to an external speaker.A simple option, that can be turned on or off as the use...

  • Visitor
  • Adding sync'ed Lyrics, similar to the Android App. but on the PC. I want to be able to sing along IN TIME, at my desk top with 5.1 and not have to use earbuds or bluetooth to an external speaker. ...
  • Joan
  • Moderator
  • 62 Views
  • 1 replies
  • 1 likes
  • Desktop
  • 62 Views
  • 1 replies
  • 1 likes