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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

670 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142157 Views

83 replies

27 likes

  • 142157 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126421 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10565 Views

1 replies

6 likes

  • 10565 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify quieter

PlanFreeCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueHi, I copied the root folder to another location, then back, and since then the downloaded app has become quieter, but so much so that what was 30% is now 60% as loud. When ...

Regular

  Plan Free Country Hungary Device PC Operating System Windows 10   My Question or Issue Hi, I copied the root folder to another location, then back, and since then the downloade...

PinkLadYy

Casual Listener

6627 Views

22 replies

0 likes

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Solved!!Superuser Contribution no icon on task bar

PlanFree/PremiumCountry DeviceGalaxyBook 4 pro 360Operating Systemwindows 11 My Question or IssueHiInstalled via microsoft store and Spotify icon just don't show up in task bar even when it is running. It's just blank. It has no problem in any other ...

Regular

Plan Free/Premium Country   Device GalaxyBook 4 pro 360 Operating System windows 11   My Question or Issue Hi Installed via microsoft store and Spotify icon just don't show up in...

Zawa_zawa

Newbie

7461 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

[Windows 11] Volume Changes between applications

PlanPremiumCountryUnited StatesDeviceASUS TUF F15 (Windows 11 Laptop)Operating SystemWindows 11 My Question or IssueFor the past month, whenever I switch to my Spotify window, the system instantly goes up to 67% volume, every time. However, when swit...

Casual Listener

Plan Premium Country United States Device ASUS TUF F15 (Windows 11 Laptop) Operating System Windows 11   My Question or Issue For the past month, whenever I switch to my Spotify window...

ParadoxicalLemon08

Casual Listener

4489 Views

9 replies

1 likes

  • 4489 Views
  • 9 replies
  • 1 likes

Spotify Update bug

PlanFreeCountryU.S. DeviceWindows PCOperating SystemWindows 11 My Question or IssueSpotify wanted to update today, but for whatever reason after it finished updating it would not open at all. I've had to uninstall/reinstall twice and both times it ha...

Visitor

Plan Free Country U.S.  Device Windows PC Operating System Windows 11   My Question or Issue Spotify wanted to update today, but for whatever reason after it finished updating it ...

Amay

Spotify Star

533 Views

1 replies

0 likes

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Superuser Contribution Possibility to help correct the release dates of albums

hey there, i noticed especially in the hip-hop/rap genre that many many release dates of albums are insanely incorrect. Is there any way to inform spotify about the correct ones and thus helping them to correct their database? I think many users woul...

Newbie

hey there,   i noticed especially in the hip-hop/rap genre that many many release dates of albums are insanely incorrect. Is there any way to inform spotify about the correct ones and thus...

Novy

Moderator

3410 Views

4 replies

1 likes

Windows
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Superuser Contribution Opening minimized?

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I have my Spotify client set to open minimized, but it's not doing that. It does open after Windows starts, but it's opening in a floating window rather ...

Visitor

Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi!  I have my Spotify client set to open minimized, but it's not do...

mike_w04

Visitor

4830 Views

15 replies

2 likes

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Solved!!Superuser Contribution Shuffle don't work anymore, help needed

Plan: PremiumDevice: Desktop app, manually downloaded from the website not Microsoft storeOperating System: Win 11 My Question or IssueSo i factory reset my pc a week ago, and Spotify worked perfectly. But now i cant shuffle my playlist. The shuffle ...

Casual Listener

Plan: Premium Device: Desktop app, manually downloaded from the website not Microsoft store Operating System: Win 11   My Question or Issue So i factory reset my pc a week ago, and Spotify ...

Rho_Tzu

Visitor

2559 Views

3 replies

0 likes

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Superuser Contribution Installer failed with exit code: 23

17:24:00.377 I [/f:1015 ] Spotify Installer - Running normal installer.17:24:00.378 E [/f:1033 ] Spotify Installer - Invalid user account for install.

Casual Listener

17:24:00.377 I [/f:1015 ] Spotify Installer - Running normal installer. 17:24:00.378 E [/f:1033 ] Spotify Installer - Invalid user account for install.

Vasil

Moderator

640 Views

1 replies

0 likes

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Solved!!Superuser Contribution Close button should minimize and Alt-F4

PlanPremiumCountryCZOperating SystemWindows 10, Windows 11 My Question or IssueIt worked for a long time that setting "Close button should minimize" worked for Alt-F4 keyboard shortcut as well. With some recent update, this shortcut closes the app. F...

Casual Listener

Plan Premium Country CZ Operating System Windows 10, Windows 11   My Question or Issue It worked for a long time that setting "Close button should minimize" worked for Alt-F4 keyboard sh...

Yarix

Visitor

1959 Views

9 replies

4 likes

ChangedBehavior
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  • 4 likes

Superuser Contribution Entry Point Not Found error

I've been trying to download spotify on my pc but I can't open it as I get the error message"The procedure entry point SetThreadDescription could not be located in the dynamic link libraryC:\users\M\appdatta\roaming\spotify\spotify.exe." I've tried d...

Casual Listener

I've been trying to download spotify on my pc but I can't open it as I get the error message "The procedure entry point SetThreadDescription could not be located in the dynamic link library C:\us...

Yordan

Moderator

3458 Views

5 replies

0 likes

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Solved!!Superuser Contribution Autoplay is off but Spotify acts like it is still on

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueAutoplay is turned off on both my desktop and phone, however, if I play a playlist on Spotify and the playlist ends, Spotify starts playing "related" songs. I hate i...

Newbie

  Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Autoplay is turned off on both my desktop and phone, however, if I play a playlis...

ssherif1

Visitor

2040 Views

6 replies

3 likes

  • 2040 Views
  • 6 replies
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Solved!!Superuser Contribution Songs not Saving to Liked Songs Playlist

PlanPremiumCountryUSA DeviceDesktop (not the Web Player)Operating SystemWindows 10 My Question or IssueI click the plus to save a song to my Liked Songs playlist and it turns green, but when I check (because I don't trust Spotify anymore) it is not i...

Regular

Plan Premium Country USA   Device Desktop (not the Web Player) Operating System Windows 10   My Question or Issue I click the plus to save a song to my Liked Songs playlist and i...

Susan_GP

Moderator

792 Views

5 replies

0 likes

green check
liked songs
saving
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  • 5 replies
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Solved!!Superuser Contribution Bug: Podcast played status not syncing to desktop

PlanPremiumCountryNew ZealandDevice(iPhone 11, iMac, Windows laptop)Operating System(iOS 16, Mac OS 10.15, Windows 11) My Question or IssueWith the release of the new Spotify mobile app (the one with tiktok feed stuff), the played status of podcasts ...

Roadie

Plan Premium Country New Zealand Device (iPhone 11, iMac, Windows laptop) Operating System (iOS 16, Mac OS 10.15, Windows 11)   My Question or Issue With the release of the new Spotify...

AlejaR

Moderator

1305 Views

9 replies

0 likes

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Superuser Contribution Issue with playing songs on spotify

So i joined someones jam on spotify on the spotify web player, however i had to then install the app if i wanted to listen in on the jam. However i then uninstalled the app after as i prefer the web player, but upon returning to the web player it no ...

Visitor

So i joined someones jam on spotify on the spotify web player, however i had to then install the app if i wanted to listen in on the jam. However i then uninstalled the app after as i prefer the web ...

Dessi

Moderator

611 Views

1 replies

0 likes

Account
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Solved!!Superuser Contribution Fullscreen mode layout issue in Spotify for Windows (64 bit) 1.2.61.431.g05f88175

The left edge of full screen mode shows the contents of the library when the Your Library tab is active, it works correctly if the Your Library tab is hidden. And this problem gets even worse by disabling the "Now Playing screen".Steps to replicate t...

Regular

The left edge of full screen mode shows the contents of the library when the Your Library tab is active, it works correctly if the Your Library tab is hidden. And this problem gets even worse by disa...

elikaplan

Newbie

975 Views

2 replies

0 likes

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Superuser Contribution Error code auth:2 when login in Windows 10 Spotify Desktop App

PlanPremiumCountryGermanyDeviceDell Latitude 5510Operating SystemWindows10 My Question or IssueEverything worked fine on the spotify desktop app UNTILL I activated my VPN and jumped around different locations. This totally broke my desktop app. I res...

Casual Listener

Plan Premium Country Germany Device Dell Latitude 5510 Operating System Windows10   My Question or Issue Everything worked fine on the spotify desktop app UNTILL I activated my VPN and...

JL67

Casual Listener

4651 Views

7 replies

0 likes

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Superuser Contribution Re: Cant play any music

I am in the UK on my desk top and get Spotify OK till now.....now nothing What can I do?

Visitor

I am in the UK on my desk top and get Spotify OK till now.....now nothing What can I do?

OscarDC

Moderator

455 Views

1 replies

0 likes

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Superuser Contribution "Your version of Windows is out of date" Banner needs to stop.

I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can't do anything until it does.Can this be disabled?An...

Music Fan

I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can'...

randomasdf

Casual Listener

10559 Views

21 replies

13 likes

  • 10559 Views
  • 21 replies
  • 13 likes