Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
87002 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
814543 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
29206 Views
30 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Device: Windows 11 Desktop Client Hello, I've noticed that when I pause a track, or resume a paused track, there is a noticeable fade in/out. This in and of itself is not a problem, but I also notice that the same fadeout sometimes happens at the beg...
Device: Windows 11 Desktop Client Hello, I've noticed that when I pause a track, or resume a paused track, there is a noticeable fade in/out. This in and of itself is not a pro...
Moderator
1692 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWin11 My Question or IssueSpotify won't play on Windows after installing a new Sound Blaster. The error message is "Spotify can't play this right now (etc..)After researching and trying all the fixes here ...
Plan Premium Country USA Device PC Operating System Win11 My Question or Issue Spotify won't play on Windows after installing a new Sound Blaster. The error message is "Spotify can...
Newbie
3313 Views
9 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueUsing spotify desktop normally for over a year, and for several years on other devices. Today, spotify started randomly playing music. I didn't select a song, press play, or e...
Plan Premium Country US Device PC Operating System Windows 11 My Question or Issue Using spotify desktop normally for over a year, and for several years on other devices. Today, spot...
Moderator
1288 Views
1 replies
0 likes
Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the volume slider completely stopped working. I can move...
Since about a week ago, i've had constant problems with the volume settings on spotify - at first, the songs randomly went on max volume for a few seconds, and then came back to normal, but now the v...
Visitor
51402 Views
22 replies
0 likes
Plan: PremiumCountry: UKDevice: Computer / PC / desktopOperating System: Windows 10 My Issue:Randomly whenever I click on a song, I am suddenly unable to click any other song and cant hear any songs. Clicking on playlists causes a long loading screen...
Plan: Premium Country: UK Device: Computer / PC / desktop Operating System: Windows 10 My Issue: Randomly whenever I click on a song, I am suddenly unable to click an...
Moderator
1908 Views
10 replies
0 likes
Installed Spotify on Windows 11. Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears. No idea why, not a useful error message. Login to spotify.com works fine. Sigh
Installed Spotify on Windows 11. Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears. No idea why, not a useful error message. L...
Regular
9007 Views
9 replies
0 likes
PlanPremiumCountryUnited StatesDeviceMacBook ProOperating SystemWindows 11 My Question or Issue:On the Friend Activity section on the Windows Desktop version of Spotify (Spotify for Windows (64 bit) 1.2.65.255.g85e641b4), all users' last played songs...
Plan Premium Country United States Device MacBook Pro Operating System Windows 11 My Question or Issue: On the Friend Activity section on the Windows Desktop version of Spotify (Spot...
Moderator
1367 Views
1 replies
0 likes
Hi, Since my update earlier today, the shortcuts CTRL + X, CTRL + C, CTRL + V don't work anymore in the desktop app. Please fix this ASAP, I use those shortcuts constantly. Thanks Also, when you right-click an album title in a playlist, the context m...
Hi, Since my update earlier today, the shortcuts CTRL + X, CTRL + C, CTRL + V don't work anymore in the desktop app. Please fix this ASAP, I use those shortcuts constantly. Thanks ...
Casual Listener
16545 Views
106 replies
68 likes
PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueI used to always click on the "Search" button and go into the "New Releases" section and just scroll through to find cool new stuff. At some point in the past couple ...
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue I used to always click on the "Search" button and go into the "New Releases" section and j...
Casual Listener
2860 Views
5 replies
3 likes
Plan: PremiumCountry: USA Device: Windows 11 desktop and web (Chrome)Operating System: Windows 11 My Question or Issue: In both the desktop application and the web application, playlists like 'Discover Weekly' will play two songs and then stops playi...
Plan: Premium Country: USA Device: Windows 11 desktop and web (Chrome) Operating System: Windows 11 My Question or Issue: In both the desktop application and the web appl...
Casual Listener
2117 Views
6 replies
2 likes
I was wondering if there's a way to put my playlist in alphabetical order like on mobile.
I was wondering if there's a way to put my playlist in alphabetical order like on mobile.
Newbie
71461 Views
20 replies
7 likes
premium plan, US, issues with windows desktop and android mobile, all current version.i don't know how it's possible to never fix an issue and have every single update break something even further without ever fixing the issues.for years, i had no pr...
premium plan, US, issues with windows desktop and android mobile, all current version. i don't know how it's possible to never fix an issue and have every single update break something even furthe...
Spotify Star
1365 Views
1 replies
1 likes
Hlo I need a help
Hlo I need a help
Moderator
1049 Views
1 replies
0 likes
PlanFreeCountryUSADeviceHP PCOperating SystemWindows 11 My Question or Issue This morning I found most of my music greyed out- only the explicit ones. After a bit of digging I found out how to enable the explicit music on my phone. I go to my laptop ...
Plan Free Country USA Device HP PC Operating System Windows 11 My Question or Issue This morning I found most of my music greyed out- only the explicit ones. After a bit of d...
Visitor
2332 Views
6 replies
0 likes
PlanPremiumCountryUKDeviceDell core i5 laptopOperating SystemWindows 10 My Question or Issuecant log on, re installed cause wouldn't show the music as online though was online on personal hotspot through phone with full signal.tried deleting host fil...
Plan Premium Country UK Device Dell core i5 laptop Operating System Windows 10 My Question or Issue cant log on, re installed cause wouldn't show the music as online th...
Visitor
4775 Views
5 replies
0 likes
arrow keys doesnt work in search bar within desktop app
arrow keys doesnt work in search bar within desktop app
Casual Listener
2097 Views
12 replies
1 likes
I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...
I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...
Spotify Star
931 Views
1 replies
0 likes
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
Some of my playlists have turned upside down, so the new songs are on top and the old ones are on the bottom. Is there a way to get the new ones at the bottom and the old ones on top?
Newbie
2067 Views
3 replies
0 likes
I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...
I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...
887 Views
0 replies
0 likes
premiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10, IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHas there been a recent update to the BETA DJ? Recently, on both the Windows Desktop app and the iOS a...
premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10, IOS (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has there been a recent...
Visitor
7573 Views
13 replies
2 likes
