Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
86994 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
814506 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
29188 Views
30 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
i wanne go to deftones but the link for the presesale but it doesent work to go to the website
i wanne go to deftones but the link for the presesale but it doesent work to go to the website
Spotify Star
870 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...
Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS My Question or Issue If I'm playing Spoti...
Spotify Star
930 Views
1 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...
Plan Premium Country Device PC Operating System Windows 10/11 My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...
Spotify Star
1032 Views
1 replies
0 likes
I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep listening because everything becomes unusable. I cannot ...
I am on a DOD computer and am trying to play spotify web player in the background while I work. After like 2 songs, the web player stops playing music and I need to reload the page just to keep liste...
Casual Listener
5986 Views
2 replies
0 likes
this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...
this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...
Casual Listener
785 Views
2 replies
3 likes
PlanPremiumCountryUnited KingdomDeviceHP Envy x360Operating SystemWindows 11 App version: 1.1.94.870.gf994cb0b My Question or IssuePlay button is greyed out. Still allows me to play some playlist and podcasts (streamed and definitely not downloaded) ...
Plan Premium Country United Kingdom Device HP Envy x360 Operating System Windows 11 App version: 1.1.94.870.gf994cb0b My Question or Issue Play button is greyed out....
Casual Listener
12331 Views
17 replies
1 likes
PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...
Plan Premium Country usa Device PC Operating System windows 10, and linux os My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...
Music Fan
8101 Views
13 replies
1 likes
PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...
Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app random...
Casual Listener
6536 Views
4 replies
0 likes
Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...
Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...
Visitor
1484 Views
6 replies
1 likes
When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may slide up and down continuously for no apparent reason...
When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may sl...
Spotify Star
626 Views
1 replies
0 likes
PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...
Plan Free/Premium Operating System Windows 11 My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...
Casual Listener
1081 Views
2 replies
2 likes
i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...
i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...
Spotify Star
822 Views
1 replies
0 likes
I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...
I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...
Moderator
3386 Views
1 replies
2 likes
When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds
When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds
Newbie
6319 Views
11 replies
0 likes
Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...
Hello, Plan Premium Individual Country Poland Device Dell Inspiron 15 Operating System Windows 10 x64 My Question or Issue I have weird problem with Spotify Web Play...
Roadie
1117 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.
Plan Free/Premium Country Device Desktop Computer Operating System Windows 11 My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...
Roadie
894 Views
3 replies
1 likes
Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTHER APP on the planet? Win10
Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTH...
Casual Listener
1246 Views
2 replies
1 likes
whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music from local files, I'm playing official releases.
whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music...
Moderator
6437 Views
12 replies
2 likes
I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...
I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...
Visitor
2158 Views
4 replies
0 likes
PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...
Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10 My Question or Issue When clicking play on songs it doesn't play instead ...
Spotify Star
875 Views
1 replies
0 likes
