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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83426 Views

40 replies

68 likes

  • 83426 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791055 Views

503 replies

64 likes

  • 791055 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22755 Views

24 replies

7 likes

  • 22755 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

  • 3022 Views
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  • 4 likes

Superuser Contribution Screen goes black everytime i start spotfiy and play a song.

Plan PremiumCountry UK DevicePCOperating SystemWindows 10 My Question or IssueSince upgrading my GPU on my pc to a RTX 5070 everytime i start spotify and play a song my screen goes black for a second with no sound and then comes back. It happens ever...

Casual Listener

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue Since upgrading my GPU on my pc to a RTX 5070 everytime i start spotify and play a song my sc...

Joan

Moderator

1511 Views

5 replies

1 likes

  • 1511 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify Canvas is not working on my desktop app

Hello.My Spotify on desktop (windows 11) is not working properly. I cannot seem to use the canvas function on my laptop. I've checked the settings and the canvas option is there, however it is greyed out and I cannot toggle it on or off. What is weir...

Casual Listener

Hello. My Spotify on desktop (windows 11) is not working properly. I cannot seem to use the canvas function on my laptop. I've checked the settings and the canvas option is there, however it is grey...

Preciousphantom

Visitor

5579 Views

8 replies

1 likes

  • 5579 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do I dislike songs/artists so they don't come up in play lists

I have a very clear 'like' button next to the song. How do I dislike a song or an artist? I don't mind it coming up once on the rotation, but why should I keep on having to listen to something that I dislike? I guess I could always create my own play...

Visitor

I have a very clear 'like' button next to the song.  How do I dislike a song or an artist?  I don't mind it coming up once on the rotation, but why should I keep on having to listen to some...

kvnoble4

Casual Listener

43092 Views

58 replies

27 likes

  • 43092 Views
  • 58 replies
  • 27 likes

Playback settings do not save

For some reason, every time I try to toggle crossfade or try to set the same volume level for all songs, both of the options revert to off upon exitting spotify. How do I fix this? This is tremendously annoying. Windows 10

Newbie

For some reason, every time I try to toggle crossfade or try to set the same volume level for all songs, both of the options revert to off upon exitting spotify.  How do I fix this? This is trem...

nyeh415

Casual Listener

1364 Views

2 replies

6 likes

  • 1364 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can i

CountrykoreaDevicedesktopOperating System Windows 11 My Question or IssueI'm using Sony's InzoneHub H7, and when I use the equalizer, an alarm saying "Spotify can't play this right now. If you have the file on your computer you can import it." pops u...

Regular

  Country korea Device desktop Operating System  Windows 11   My Question or Issue I'm using Sony's InzoneHub H7, and when I use the equalizer, an alarm saying "Spotify can't ...

AlejaR

Moderator

1482 Views

7 replies

0 likes

  • 1482 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Application not working correctly? (Desktop)

PlanPremiumCountryUKDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueMy Spotify application, previously completely fine, has stopped working today. It was unable to play my music so I tried re-logging. Then it wouldn't log me in, ...

Regular

Plan Premium Country UK Device Desktop Computer Operating System Windows 10   My Question or Issue My Spotify application, previously completely fine, has stopped working today. It was...

LaurenJoanna

Regular

1561 Views

10 replies

0 likes

  • 1561 Views
  • 10 replies
  • 0 likes

Superuser Contribution Issue with Screen Blinking After Closing Spotify URL in Edge or WebView2

PlanFreeCountryUSDeviceany machineOperating SystemWndows 11 24H2 My Question or IssueI'm experiencing an issue when opening the Spotify URL (https://open.spotify.com) in the Edge browser on my system. If I force-close the browser via Task Manager, th...

Regular

Plan Free Country US Device any machine Operating System Wndows 11 24H2   My Question or Issue I'm experiencing an issue when opening the Spotify URL (https://open.spotify.com) in the ...

MihailY

Moderator

1432 Views

8 replies

0 likes

  • 1432 Views
  • 8 replies
  • 0 likes

Superuser Contribution Stop open.spotify links to open the Spotify app!

My Question or IssueIn Chrome on Windows i acaccidentally clicked a message to open the Spotify app on load of the Webplayer. Now everytime i click on an open.spotify link the Spotify app opens up. Thats horrible!I want to only load the webplayer whe...

Casual Listener

My Question or Issue In Chrome on Windows i acaccidentally clicked a message to open the Spotify app on load of the Webplayer. Now everytime i click on an open.spotify link the Spotify app opens up....

rick_raven

Spotify

10359 Views

10 replies

8 likes

  • 10359 Views
  • 10 replies
  • 8 likes

Superuser Contribution can't rate podcast after listening for 2 years

after listening to a podcast for about 2 years, i want to give it a rating, but it says i can't rate it until i listen to a few more episodes. this is ridiculous obviously

Visitor

after listening to a podcast for about 2 years, i want to give it a rating, but it says i can't rate it until i listen to a few more episodes. this is ridiculous obviously

Yordan

Moderator

759 Views

4 replies

2 likes

  • 759 Views
  • 4 replies
  • 2 likes

Suddenly multiple songs from album start playing at the same time

PlanPremiumCountryNetherlands Operating Systemwindows 11 My Question or IssueAs I was listening, suddenly multiple songs of the album I was listening to (Moon Music by coldplay) started to play at the same time. The songs that were playing were I thi...

Roadie

Plan Premium Country Netherlands   Operating System windows 11   My Question or Issue As I was listening, suddenly multiple songs of the album I was listening to (Moon Music by col...

Amay

Spotify Star

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

New issues with the Add to Liked Songs button

PlanPremiumCountryUnited StatesDeviceSpotify for Windows (64 bit)1.2.66.447.g4e37e896Operating SystemWindows 10 My Question or IssueI have not had this issue before, but if I click on the + button to like a song, it gives me the check mark, showing t...

Casual Listener

Plan Premium Country United States Device Spotify for Windows (64 bit) 1.2.66.447.g4e37e896 Operating System Windows 10   My Question or Issue I have not had this issue before, but if...

ribezaz

Spotify Star

1014 Views

3 replies

1 likes

  • 1014 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Your Niche Mixes no longer found in Made for You

Did they move the Niche mixes category? It disappeared a couple days ago. Used to be inside the Made for You section.

Newbie

Did they move the Niche mixes category? It disappeared a couple days ago. Used to be inside the Made for You section.

MattSuda

Spotify Star

1888 Views

7 replies

3 likes

  • 1888 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Windows 10 App: Keyboard Shortcuts Not Working

Plan: Premium/PaidCountry: USADevice: Desktop (App)Operating System: Windows 10, 64-bit, Home Edition My Issue:Despite trying to use the keyboard shortcuts listed here: Spotify Support Keyboard Shortcuts for App With the exception of the space-bar, n...

Regular

Plan: Premium/Paid Country: USA Device: Desktop (App) Operating System: Windows 10, 64-bit, Home Edition   My Issue: Despite trying to use the keyboard shortcuts listed here:  Spotif...

WillowRaven

Regular

4208 Views

5 replies

0 likes

Help
keyboard shortcuts
not working
Possible Bug
Windows 10
  • 4208 Views
  • 5 replies
  • 0 likes

Why is the search function disabled for old Spotify versions since a few weeks?

Hey, I'm using an old version of Spotify because I don't like the "newer" look. Until a few weeks everything was working fine, but now the search function only works for local songs and songs in subscribed playlists. I`ve tested different accounts an...

Newbie

Hey,   I'm using an old version of Spotify because I don't like the "newer" look. Until a few weeks everything was working fine, but now the search function only works for local songs and song...

Rippsblack

Regular

983 Views

2 replies

1 likes

  • 983 Views
  • 2 replies
  • 1 likes

Superuser Contribution podcast video resolutions

PlanFree/CountryUSDevicePCOperating System Windows 10 My Question or IssueI'm having issues with playback of a video podcast. My internet wont support whatever the default resolution is, and I get a constant buffering because of this. This makes foll...

Casual Listener

Plan Free/ Country US Device PC Operating System  Windows 10   My Question or Issue I'm having issues with playback of a video podcast. My internet wont support whatever the defau...

mmortal03

Roadie

9680 Views

5 replies

13 likes

  • 9680 Views
  • 5 replies
  • 13 likes

Superuser Contribution DJ not available on laptop only

Plan: PremiumCountry: US Device: Surface Laptop 7, ARCAPP: Windows store version For the past couple of months, I have not been able to access the spotify DJ from my laptop. It is available on my phone and desktop PC (also windows app), and I am even...

Regular

Plan: Premium Country: US   Device: Surface Laptop 7, ARC APP: Windows store version   For the past couple of months, I have not been able to access the spotify DJ from my laptop. It ...

Ivelina

Moderator

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast video downloaded offline not working on desktop

Plan Premium Duo Operating system Windows 11 on Nitro 5 laptop Looking through my settings, there's no option to toggle audio-only downloads, which I suspect to be the crux of the problem. I've tried on both the browser and app, but I can't seem to f...

Casual Listener

Plan Premium Duo Operating system Windows 11 on Nitro 5 laptop   Looking through my settings, there's no option to toggle audio-only downloads, which I suspect to be the crux of the ...

Vasil

Moderator

1906 Views

1 replies

0 likes

  • 1906 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Web Player (open.spotify.com) always throws a 403 error - Unsupported browser

PlanPremium DuoCountryIndiaDeviceDesktopOperating SystemWindows 10 My Question or IssueIt doesn't matter which browser I use, Chrome or Firefox, incognito or not, extensions enabled or disabled, cookies cleared or not, or which network I'm on. All ot...

Casual Listener

Plan Premium Duo Country India Device Desktop Operating System Windows 10   My Question or Issue It doesn't matter which browser I use, Chrome or Firefox, incognito or not, extensions ...

EmSee64

Visitor

7238 Views

7 replies

1 likes

  • 7238 Views
  • 7 replies
  • 1 likes

Spotify web app logs me out every time i restart my pc

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only way.PlanPremiumCountryUSADeviceWindows 11 PC

Regular

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only w...

g0tmilk

Newbie

3324 Views

4 replies

0 likes

  • 3324 Views
  • 4 replies
  • 0 likes

Trojan in Spotify folder! False positive?

Windows defender found this today. I have not downloaded anything on my computer recently. Did a full scan on windows defender and one on malwarebytes and nothing gets detected anymore. Is there a chance this was a false positive? Thanks!

Casual Listener

Windows defender found this today. I have not downloaded anything on my computer recently.   Did a full scan on windows defender and one on malwarebytes and nothing gets detected anymore. &nb...

MateusM

Spotify Star

1069 Views

1 replies

0 likes

  • 1069 Views
  • 1 replies
  • 0 likes