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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution [Desktop Win11] Spotify keeps crashing my computer

PlanPremiumCountryUSADeviceIntel® Core™**bleep**NVIDIA GeForce RTX 2080 SUPER Operating SystemWindows 11 Pro My Question or Issue[Very lengthy post but the subject is basically the TLDR] 02/28/2022For a couple of months now, Spotify has been freezing...

  • Casual Listener
  • Plan Premium Country USA Device Intel® Core™**bleep** NVIDIA GeForce RTX 2080 SUPER   Operating System Windows 11 Pro   My Question or Issue [Very lengthy post but the subject...
  • Jeremy
  • Moderator
  • 2603 Views
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  • 2603 Views
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Superuser Contribution [Desktop][Friend Feed] remove facebook tab on pc Version

Why can we not remove the big black bar thats just taking away space!?I dont have facebook and dont want to look att friends tab when i have spotify open... add more social media and make it possible to hide it!!!!

  • Casual Listener
  • Why can we not remove the big black bar thats just taking away space!? I dont have facebook and dont want to look att friends tab when i have spotify open...  add more social media and make it...
  • Eni
  • Moderator
  • 172 Views
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  • Desktop
    Friend Feed
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Superuser Contribution Spotify wont connect to my phone and vise versa. And discord status doesn’t work

PlanFreeCountryPuerto RicoDevicePC DesktopOperating SystemWindows 11 My Question or IssueI have noticed that as of late spotify has some “missing issues” and one of them is that i cannot connect spotify to my Iphone which makes it tedious since i hav...

  • Newbie
  • Plan Free Country Puerto Rico Device PC Desktop Operating System Windows 11   My Question or Issue I have noticed that as of late spotify has some “missing issues” and one of them is t...
  • Jeremy
  • Moderator
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Superuser Contribution Objectionable content cannot be hidden

I've been staring at these for months now with no way to remove them. My 8 yr old just asked me what does "UnF*ck your brain" mean? Contacted support and was told there was nothing they could do and that I just had to live with it. Hey Gustav Söderst...

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  • Newbie
  •   I've been staring at these for months now with no way to remove them. My 8 yr old just asked me what does "UnF*ck your brain" mean?     Contacted support and was told there w...
  • Jeremy
  • Moderator
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Superuser Contribution Shift-click doesn't select multiple songs on playlist for desktop website app

Plan: PremiumCountry: USA Device: macOS Big SurBrowser: Chrome (latest, auto-updates)Website: https://open.spotify.com/playlist/whatever I've added some albums to a playlist that I want to remove. However, I can only remove one song at a time. Holdin...

  • Regular
  • Plan: Premium Country: USA   Device: macOS Big Sur Browser: Chrome (latest, auto-updates) Website: https://open.spotify.com/playlist/whatever   I've added some albums to a playl...
  • turquoxic
  • Regular
  • 218 Views
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  • 218 Views
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Superuser Contribution Unique Podcasts (Flow State) Not Supported

PlanPremiumCountryU.S.DeviceDell (Application and Website in Edge)Operating SystemWindows 10 My Question or IssueI love listening to Flow State, a podcast that has a playlists of music that is not distracting so you can "get in the flow" at work. On ...

  • Regular
  • Plan Premium Country U.S. Device Dell (Application and Website in Edge) Operating System Windows 10   My Question or Issue I love listening to Flow State, a podcast that has a playlist...
  • Jeremy
  • Moderator
  • 79 Views
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  • Flow State
    Microsoft Edge
    podcast
    Windows 10
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Superuser Contribution Language bug

PlanAnyCountryAnyDeviceAnyOperating SystemAny My Question or IssueSpotify displays content in multiple languages although the user specifies one language. Please see pictures in appendix proving this. The language selection feature is completely mess...

  • Newbie
  • Plan Any Country Any Device Any Operating System Any   My Question or Issue Spotify displays content in multiple languages although the user specifies one language. Please see pict...
  • Yordan
  • Moderator
  • 126 Views
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Superuser Contribution Order of song and artist for the current song is inconsistent

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 9/Windows DesktopOperating SystemAndroid 10/Windows 11 My Question or IssueOn my phone's lock screen, the current song that is playing will appear as "Song - Artist" such as "We Will Rock You - Que...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy Note 9/Windows Desktop Operating System Android 10/Windows 11   My Question or Issue On my phone's lock screen, the current song th...
  • Elena
  • Moderator
  • 86 Views
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Superuser Contribution Subfolders in playlists

A larger playlist with smaller playlists inside of each folder, possibly separating different genres by their mood, subgenre, etc. Abilities would include playing the entire playlist as one, or shuffling all of the songs only inside of one playlist d...

  • Newbie
  • A larger playlist with smaller playlists inside of each folder, possibly separating different genres by their mood, subgenre, etc. Abilities would include playing the entire playlist as one, or shuff...
  • Walbot
  • Visitor
  • 112 Views
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Superuser Contribution Offline playback of some albums do not work

Plan Premium Country Brazil Device PC Operating System Windows 7 My Question or Issue When trying to play synced albums into offline mode/without internet connectivity, it doesn't play. From eight albums, just two plays. Coincidently, the six albums ...

  • Newbie
  • Plan Premium   Country Brazil   Device PC   Operating System Windows 7   My Question or Issue When trying to play synced albums into offline mod...
  • Ver
  • Moderator
  • 111 Views
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  • 111 Views
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Solved!!Superuser Contribution Offline Mode bug (PC,Win10)

PlanPremiumCountryGermany DevicePCOperating SystemWin10 latest release Spotify Versionlatest ConnectionEthernet, no WiFi available My Question or IssueGetting the Error "please turn off offline mode and try again" when trying to play a song/podcast/p...

  • Regular
  •   Plan Premium Country Germany   Device PC Operating System Win10 latest release   Spotify Version latest   Connection Ethernet, no WiFi available   My Quest...
  • OscarDC
  • Moderator
  • 906 Views
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  • 906 Views
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Superuser Contribution Can't receive email or cellphone notifications

I use both the desktop and mobile(IOS) Spotify app,and I've turned on all the notification settings in my account,but when my favorite artist released an new album,there wasn't any notifications to let me know.How does this function work?I thought it...

  • Music Fan
  • I use both the desktop and mobile(IOS) Spotify app, and I've turned on all the notification settings in my account, but when my favorite artist released an new album, there wasn't any notification...
  • jc3113
  • Music Fan
  • 349 Views
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  • notification
  • 349 Views
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Superuser Contribution Manually Playing Song Does Not Play Song, Skips to Next Song in Queue

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have noticed recently an issue whereby manually clicking on a song to play it does not play the song, instead the current song is skipped and the next song in the queue is p...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10    My Question or Issue I have noticed recently an issue whereby manually clicking on a song to play it does not play...
  • Eni
  • Moderator
  • 74 Views
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  • 74 Views
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Solved!!Superuser Contribution Issue with searching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.When I have typed on search box, n...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Jeremy
  • Moderator
  • 323 Views
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  • Browse
    Search
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Superuser Contribution Aplicación no carga completamente

Buenos días, mi problema es que cuando abro la aaplicacion en w10 de escritorio no carga todo lo demas, solo lo que se ve en pantalla, en los 3 puntos de opciones me di cuenta que debo cerrar sesion y volver a iniciarpara que cargue todo pero es inco...

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  • Newbie
  • Buenos días, mi problema es que cuando abro la aaplicacion en w10 de escritorio no carga todo lo demas, solo lo que se ve en pantalla, en los 3 puntos de opciones me di cuenta que debo cerrar sesion ...
  • OscarDC
  • Moderator
  • 73 Views
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  • 73 Views
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Did they remove track duration/progress bar? Is there a way to restore?

Plan - FamilyCountry - USDevice - Windows PCOperating System - Windows 10Spotify Build Number - Spotify for Windows 1.1.80.699.gc3dac750My Question or Issue - In main album view, I can no longer see where I am when playing a song re duration, when pl...

  • Casual Listener
  • Plan - Family Country - US Device - Windows PC Operating System - Windows 10 Spotify Build Number - Spotify for Windows 1.1.80.699.gc3dac750 My Question or Issue - In main album view, I can...
  • JEnglishSmith
  • Casual Listener
  • 188 Views
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  • 188 Views
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[Desktop][Your Library] Bring back song progress bar

In the latest desktop application, there is no longer a lower time bar/progress bar that shows the duration of the individual track and the progress through the song. This is an extremely useful feature and it should be brought back!

  • Casual Listener
  • In the latest desktop application, there is no longer a lower time bar/progress bar that shows the duration of the individual track and the progress through the song. This is an extremely useful feat...
  • Amayy
  • Rising Star 4
  • 123 Views
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  • Desktop
    Your Library
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Superuser Contribution Android volume control on pc

HiHow can I change the volume of the music that are playing on my andorid phone (premium spotify app), via the spotify PC app?Thanks a lot Plan: PremiumOperating System: Android 11, Windows 11

  • Newbie
  • Hi How can I change the volume of the music that are playing on my andorid phone (premium spotify app), via the spotify PC app? Thanks a lot 🙂     Plan:  Premium Operating Syst...
  • Yordan
  • Moderator
  • 120 Views
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  • 120 Views
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Superuser Contribution Blue screen causé par Spotify

Bonjour a tous, J'ai besoin d'aide j'ai un pc très récent (1mois) sous Windows 11 qui depuis seulement 1jour (depuis l'attaque subis par spotify discord etc.. qui a causé pendant un temps une panne des serveurs) que mon pc fais des blue screen qui so...

  • Newbie
  • Bonjour a tous,  J'ai besoin d'aide j'ai un pc très récent (1mois) sous Windows 11 qui depuis seulement 1jour (depuis l'attaque subis par spotify discord etc.. qui a causé pendant un temps un...
  • Jeremy
  • Moderator
  • 70 Views
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  • 70 Views
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[FIXED] can't enable/disable anything under Settings > Display

PlanPremium CountryAustria DeviceLenovo Laptop Operating SystemWindows 11 Hello, I have a problem with enabling/disabling anything under Settings > Display (friend activity, desktop overlay when using media keys and show announcements about new relea...

  • Newbie
  • Plan Premium   Country Austria   Device Lenovo Laptop   Operating System Windows 11   Hello, I have a problem with enabling/disabling anything under Settings > Disp...
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