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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2131 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151362 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139723 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11302 Views

1 replies

6 likes

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  • 6 likes

Solved!!Superuser Contribution Playlist Selection Pop-Up Glitch on Windows Desktop App

PlanPremiumCountryUnited KingdomDeviceMEDION Erazer Engineer P10 Gaming PCOperating SystemWindows 11 My Question or IssueIn the Windows desktop app, when trying to add a song from an album page to a playlist, the interface experiences a glitch. The p...

Regular

Plan Premium Country United Kingdom Device MEDION Erazer Engineer P10 Gaming PC Operating System Windows 11   My Question or Issue In the Windows desktop app, when trying to add a song...

Yordan

Moderator

655 Views

3 replies

0 likes

"Windows" "Bug"
Desktop bug
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Superuser Contribution Problems signing in on PC

PlanPremiumCountryUnited StatesDeviceHome PC Operating SystemWindows 11 Pro My Question or IssueEvery time I try logging in on my home pc, the desktop app sends me to the website as it should, but the website never loads. I've tried uninstalling and ...

Regular

Plan Premium Country United States Device Home PC  Operating System Windows 11 Pro   My Question or Issue Every time I try logging in on my home pc, the desktop app sends me to th...

emimeni

Roadie

6597 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Can't view profile can't open the lyrics icon

i can't view my profile or open the lyrics icon this only happens on pc im using windows 10 but using phone its not an issue only on pc i can't even view music videos but on phone its not an issue please help me.

Casual Listener

i can't view my profile or open the lyrics icon this only happens on pc im using windows 10 but using phone its not an issue only on pc i can't even view music videos but on phone its not an issue pl...

JackNotMeh

Newbie

866 Views

5 replies

0 likes

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Superuser Contribution "Something went wrong" error message when trying to launch app on laptop.

I have a new windows laptop and installed spotify app yesterday. Every time I try to launch app I get sent to website which then gives me a link to open the app. I click link and get error message above. I have seen that there is a recent issue with ...

Visitor

I have a new windows laptop and installed spotify app yesterday. Every time I try to launch app I get sent to website which then gives me a link to open the app. I click link and get error message ab...

OscarDC

Moderator

572 Views

1 replies

0 likes

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Superuser Contribution Unable to resume after pausing for a few minutes

Hi!I'm on Windows 10 and have been experiencing this issue with my Spotify Desktop App for about a week. Whenever I pause for a few minutes and try to resume the song again Spotify has already completely stopped playback and the queue is empty as wel...

Newbie

Hi! I'm on Windows 10 and have been experiencing this issue with my Spotify Desktop App for about a week.   Whenever I pause for a few minutes and try to resume the song again Spotify has alr...

Ivelina

Moderator

289 Views

1 replies

0 likes

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How to view previoulsy played Daily Mix playlists on spotify?

I clicked on a Daily Mix playlist yesterday and i liked the songs that were in the playlist but i didnt save the playlist. today, i want to view my previously played Daily Mix playlists on spotify to find it

Visitor

I clicked on a Daily Mix playlist yesterday and i liked the songs that were in the playlist but i didnt save the playlist. today, i want to view my previously played Daily Mix playlists on spotify to...

Amay

Spotify Star

3793 Views

3 replies

0 likes

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Superuser Contribution Cannot browse to spotify on windows

I am attempting to login to the spotify.com website on windows in order to sign up for premium as this cannot be done through the app.Accessing spotify.com forwards me to https://open.spotify.com/ which sits indefinitely before ending at a white scre...

Casual Listener

I am attempting to login to the spotify.com website on windows in order to sign up for premium as this cannot be done through the app. Accessing spotify.com forwards me to https://open.spotify.com...

Crenim

Casual Listener

669 Views

4 replies

0 likes

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spotify saying unable to play this song right now

whenever i try to play any song on spotify it says unable to play this right now, if you have the file on your computer you can import it. and i tried to reload spotify and play songs other than my playlist, but it doesnt work, and it hasnt for a few...

Visitor

whenever i try to play any song on spotify it says unable to play this right now, if you have the file on your computer you can import it. and i tried to reload spotify and play songs other than my p...

ManosG

Casual Listener

628 Views

3 replies

0 likes

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Solved!!Superuser Contribution Help! My songs in playlista aren't playing or are skipping to random songs?

Hi all, This has been happening for at least two days, but my playlists seem to be acting up. I've tried turning off Smart Shuffle, turning off Shuffle completely, and switching playlists, but it still has the same error. It will play the first song ...

Casual Listener

Hi all, This has been happening for at least two days, but my playlists seem to be acting up. I've tried turning off Smart Shuffle, turning off Shuffle completely, and switching playlists, but it s...

smgross7472

Casual Listener

827 Views

3 replies

0 likes

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Superuser Contribution I keep getting the "something went wrong" error in desktop.

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

Casual Listener

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

emgs

Visitor

32321 Views

14 replies

2 likes

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Superuser Contribution desktop app won't play. No problem with phone or browser.

For some reason my app on my laptop has decided not to work. My phone app works and if I use the browser it works but not the app on my computer. I have uninstalled and reinstalled but still no go.

Visitor

For some reason my app on my laptop has decided not to work. My phone app works and if I use the browser it works but not the app on my computer. I have uninstalled and reinstalled but still no go.

Lucas129

Newbie

1439 Views

5 replies

2 likes

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Superuser Contribution I can't see the lyrics

PlanPremiumCountryIndonesiaOperating SystemWindows 11 My Question or IssueI can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how to fix it?

Newbie

Plan Premium Country Indonesia Operating System Windows 11   My Question or Issue I can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how ...

Not applicable

322 Views

2 replies

0 likes

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Superuser Contribution Spotify Audio Suddenly Extremely Crackly

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 11 My Question or IssueI can't pinpoint the exact date when this began happening but as of late my Spotify has been extremely crackly on songs that are bass heavy. I have changed ...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 11   My Question or Issue I can't pinpoint the exact date when this began happening but as of late my Spot...

aelshatshat

Visitor

974 Views

4 replies

0 likes

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Superuser Contribution Page Not Loading in Web Player/Desktop App Ongoing Issue

PlanFreeCountryCanadaDeviceAcer Spin 5Operating SystemWindows 10 My Question or IssueEvery time I try to log in or load Spotify web player or the desktop app, the icons for songs and everything pulses white, then a message that says "This page is hav...

Casual Listener

Plan Free Country Canada Device Acer Spin 5 Operating System Windows 10   My Question or Issue Every time I try to log in or load Spotify web player or the desktop app, the icons for s...

jw701

Casual Listener

712 Views

4 replies

0 likes

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Superuser Contribution Play OPUS files on desktop app

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...

Casual Listener

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...

crrodriguezr

Visitor

1706 Views

4 replies

0 likes

Play OPUS files on deskop app
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Solved!!Superuser Contribution Spotify sound so quiet all of a sudden (Win 11)

Plan: PremiumCountry: PHDevice: Spotify for Windows (64 bit) 1.2.52.442.g01893f92Operating System: Win 11Speaker: Edifier r1380db Issue:All of the sudden my Spotify sound in my speaker is quiet. Normally my volume is only at 20% in the application, n...

Regular

Plan: Premium Country: PH Device: Spotify for Windows (64 bit) 1.2.52.442.g01893f92 Operating System: Win 11 Speaker: Edifier r1380db   Issue: All of the sudden my Spotify sound...

aearone

Newbie

59975 Views

29 replies

2 likes

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Superuser Contribution Why can't I see my time capsule anymore?

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages now redirects you to a 404.

Music Fan

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages ...

Vasil

Moderator

1811 Views

1 replies

0 likes

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Solved!!Superuser Contribution Volume adjust delayed

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

Regular

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

usman2

Newbie

4966 Views

11 replies

0 likes

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Superuser Contribution Windows 11 December update issue

PlanPremiumCountryUSDeviceWindows 11 PRO desktopOperating SystemWindiws 11 PRO My Question or IssueI have the PC set to play through a T+A DAC 200. Before the Windows update, the sound setting for this device was set to 32bit, 352000Hz and Spotify ha...

Music Fan

Plan Premium Country US Device Windows 11 PRO desktop Operating System Windiws 11 PRO   My Question or Issue I have the PC set to play through a T+A DAC 200. Before the Windows update,...

milpai

Music Fan

852 Views

4 replies

0 likes

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  • 4 replies
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