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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83467 Views

40 replies

68 likes

  • 83467 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791333 Views

503 replies

64 likes

  • 791333 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22854 Views

24 replies

7 likes

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  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

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Superuser Contribution All my PRIVATE playlists have been made public by you. How do I undo that?

Premium/Windows.You have probably buried this 'move' in one of your incessantly update EULAs, I only care about setting all of my playlists to private again without having to go to each one and tick a box. How?

Gig Goer

Premium/Windows. You have probably buried this 'move' in one of your incessantly update EULAs, I only care about setting all of my playlists to private again without having to go to each one and tic...

spotcommun

Newbie

1451 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Failed to load URL at the bottom of Setting Page

PlanFreeCountryCanadaOperating SystemWindows 10My Question or IssueHi there, I was trying to change the advanced setting and faced an error at the bottom of the Setting pageit says "Failed to load URL https://d5ecgvacntsb3.cloudfront.net/test-ads/dyn...

Regular

Plan Free Country Canada Operating System Windows 10 My Question or Issue Hi there, I was trying to change the advanced setting and faced an error at the bottom of the Setting page ...

Qileyttv

Visitor

21285 Views

19 replies

4 likes

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  • 19 replies
  • 4 likes

Superuser Contribution Crash app windows 11 - playing local files

Hello, I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Playlist stop to charge, i have to crash the app in windows, r...

Regular

Hello,   I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Pl...

AlejaR

Moderator

1055 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Spotify can't play songs

PlanFreeCountryThe NetherlandsDeviceWindows PCOperating SystemWindows 10 My Question or IssueSpotify can't play music with me I get the error in the screenshot translated to English it says: spotify can't play this now. if the file is on your compute...

Newbie

Plan Free Country The Netherlands Device Windows PC Operating System Windows 10   My Question or Issue Spotify can't play music with me I get the error in the screenshot translated to ...

Rellik1

Visitor

7108 Views

30 replies

0 likes

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Superuser Contribution Spotify stuck in Offline mode

Periodically, on Windows 10, spotify believes that there is no internet connection when there is. This is abolutely infuriating, as the only way to fix it is to restart my PC. Has anyone else had this issue?

Regular

Periodically, on Windows 10, spotify believes that there is no internet connection when there is.   This is abolutely infuriating, as the only way to fix it is to restart my PC. Has anyone els...

CerixX

Visitor

26243 Views

21 replies

4 likes

  • 26243 Views
  • 21 replies
  • 4 likes

Can't play a specific artist's top songs? (bug)

I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find something to play." I've tried closing and reopening Spot...

Casual Listener

I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find someth...

Jose_M

Spotify Star

904 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Desktop Spotify can't play liked song

I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I liked on my phone.) but when I try to press play on...

Casual Listener

I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I ...

Amay

Spotify Star

886 Views

1 replies

0 likes

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Superuser Contribution Can't play a large playlist

Windows 10. Premium. Latest Spotify.I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.

Roadie

Windows 10. Premium. Latest Spotify. I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.  

Falafafelteknik

Visitor

16439 Views

52 replies

7 likes

  • 16439 Views
  • 52 replies
  • 7 likes

Full screen artwork broken at high resolutions with scaling

PlanPremium DeviceWindows / macOS desktop apps (tested on both) My Question or IssueWhen using a 4k display with scaling enabled on both windows and mac the artwork is not visible in full screen mode until the app is manually scaled up using ctrl/cmd...

Casual Listener

Plan Premium   Device Windows / macOS desktop apps (tested on both)   My Question or Issue When using a 4k display with scaling enabled on both windows and mac the artwork is not vis...

ribezaz

Spotify Star

866 Views

3 replies

1 likes

  • 866 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop] Scrolling too fast in a discography results in "Spotify can't play this right now"

Windows 11, Windows Store installed with winget. 1. Open a large discography.2. Hold down the end-key to scroll to the bottom as quickly as possible.3. Play a track near the bottom.4. "Spotify can't play this right now" This seems to be connected to ...

Casual Listener

Windows 11, Windows Store installed with winget.   1. Open a large discography. 2. Hold down the end-key to scroll to the bottom as quickly as possible. 3. Play a track near the bottom. 4. ...

Joan

Moderator

2404 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Desktop app shuffle button not changing

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueOn the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. The icon changes for a split second only to change back to the previous one i...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue On the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. T...

Amay

Spotify Star

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Superuser Contribution Different queue with smart connect

PlanPremiumCountryUkraineDeviceSamsung S23 Ultra/PCOperating SystemAndroid/Windows When I connect PC to play I see different queue song on the phone and on the pc My Question or Issue

Visitor

Plan Premium Country Ukraine Device Samsung S23 Ultra/PC Operating System Android/Windows     When I connect PC to play I see different queue song on the phone and on the pc &nbs...

Dessi

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
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Solved!!Superuser Contribution Why is my Spotify so slow ?

Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM Every other program on my PC is working just fine, but opening a playlist, navigating through them, switching back...

Roadie

Hey everyone !   Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM 😅 Every other program on my PC is working just ...

Grazzt

Roadie

2104 Views

3 replies

0 likes

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Superuser Contribution The application is not responding

Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that's related to Spotify. This has been reported before b...

Visitor

Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that...

Jaxinokobla

Newbie

10214 Views

23 replies

3 likes

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  • 23 replies
  • 3 likes

Superuser Contribution Spotify desktop app shows 1 row of pixels on other screen in multi-monitor setup

PlanPremiumCountryCanadaOperating SystemWindows 10 - Spotify Desktop App My Question or IssueWhen the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and it is currently in focus, a single row of pixels from the right or left ...

Casual Listener

Plan Premium Country Canada Operating System Windows 10 - Spotify Desktop App   My Question or Issue When the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and ...

ChaoticLisa

Visitor

11847 Views

41 replies

30 likes

  • 11847 Views
  • 41 replies
  • 30 likes

Superuser Contribution None of the content in my playlists are available

This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restarting program, enabling and disabling hardware accelerat...

Regular

This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restar...

Maria

Moderator

1166 Views

5 replies

0 likes

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Superuser Contribution Spotify app and website not working on Chromebook

PlanPremiumCountryUSADeviceChromebook Operating SystemAndroid I think My Question or IssueOkay so, I have tried both the website and app on this Chromebook I just got from my bf's sister. It keeps skipping songs, like it'll play for maybe 2 seconds a...

Newbie

Plan Premium Country USA Device Chromebook  Operating System Android I think    My Question or Issue Okay so, I have tried both the website and app on this Chromebook I just ...

PM49

Visitor

3655 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Spotify Running EXTREMELY Slowly

PlanPremiumCountryU.S.A.DeviceLaptop & Samsung S24 UltraOperating SystemWindows 10, Android 14 My Question or IssueI have the same issue with spotify on both devices. On my computer, Spotify runs EXTREMELY slowly, to the point that opening the softwa...

Casual Listener

Plan Premium Country U.S.A. Device Laptop & Samsung S24 Ultra Operating System Windows 10, Android 14   My Question or Issue I have the same issue with spotify on both devices. &n...

Not applicable

2333 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Previews of tracks (or Playlist-Preview, as I call it)

PlanPremiumCountryIndiaDevicePCOperating SystemWindows 10My Question or issue: The "Scroll through previews of tracks from this playlist" thingy is glitchy.The "Preview Pop-Up" has issues with its playback & scrolling, when I muted a song from the mu...

Regular

Plan Premium Country India Device PC Operating System Windows 10 My Question or issue:         The "Scroll through previews of tracks from this playlist" thingy is gl...

xhrey_b

Regular

1851 Views

6 replies

0 likes

  • 1851 Views
  • 6 replies
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Superuser Contribution wl.spotify.com is not opening/working

I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open; my browser says 'Can't reach this page'. I've trie...

Visitor

I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open;...

briank6932

Newbie

4542 Views

7 replies

1 likes

  • 4542 Views
  • 7 replies
  • 1 likes