Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80195 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
769357 Views
502 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
16423 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is opening on startup. I have never had it set to auto start and auto-start is set to "No". I am using Windows 10.I have already gone to Edit > Preferences > [Show Advanced Settings] > Startup and Window Behavior > Open Spotify automatically ...
Spotify is opening on startup. I have never had it set to auto start and auto-start is set to "No". I am using Windows 10. I have already gone to Edit > Preferences > ...
Casual Listener
13345 Views
19 replies
4 likes
I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...
I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch vi...
Casual Listener
8706 Views
13 replies
0 likes
when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...
when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...
Moderator
6290 Views
9 replies
0 likes
PlanIndividual PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueI have a group of issues with my Spotify Desktop app - the main one being that there are random songs in my playlists that the app refuses to play (...
Plan Individual Premium Country United States Device Desktop Operating System Windows 11 My Question or Issue I have a group of issues with my Spotify Desktop app - the main one bein...
Moderator
792 Views
1 replies
0 likes
Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the cache and reduced the streaming quality, but nothing ...
Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the ca...
Newbie
2826 Views
5 replies
0 likes
PlanFree/PremiumCountryUSADeviceWindows DesktopsOperating SystemWindows 10My Question or IssueFor the past two months, when I play music on my HP desktop the music will stop and freeze on an ad. This happens every 3 songs and it is becoming very anno...
Plan Free/Premium Country USA Device Windows Desktops Operating System Windows 10 My Question or Issue For the past two months, when I play music on my HP desktop the music will stop and fre...
Visitor
3150 Views
6 replies
5 likes
Hola! Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify). Mi problema es que tengo algunas playlists con ciertas canciones en ellas. Últimamente agr...
Hola! Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify). Mi problema es q...
Moderator
5807 Views
5 replies
1 likes
Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, web player, desktop app. To get video to display then a sec...
Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, we...
Moderator
17598 Views
5 replies
0 likes
if this was meant to be fixed it isn't. Still being asked to log in every time I open in browserthere's no remember me option and logging in requires an email code which is ridiculous. And no I'm not going to use the app.What is spotify thinking maki...
if this was meant to be fixed it isn't. Still being asked to log in every time I open in browser there's no remember me option and logging in requires an email code which is ridiculous. And no I'm n...
Moderator
650 Views
1 replies
0 likes
Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently playing song is no longer highlighted in green. This is not an issue on mobile, nor is it...
Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently play...
Moderator
5523 Views
21 replies
4 likes
PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...
Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11 My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...
Moderator
1203 Views
4 replies
3 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueNo matter what song I pick I get the “Spotify is unable to play this right now.” Message. I have tried doing a clean reinstall, restarting my device, logging out and back...
Plan Premium Country USA Device Laptop Operating System Windows 11 My Question or Issue No matter what song I pick I get the “Spotify is unable to play this right now.” Messa...
Spotify Star
942 Views
3 replies
1 likes
I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almost half the volume of the other apps.
I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almos...
Moderator
969 Views
1 replies
0 likes
The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. However, if I attempt to add a local file to a larger p...
The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. Howe...
Visitor
6810 Views
11 replies
2 likes
Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it into the trash and placing it on my desktop again, reinstallli...
Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it in...
Spotify Star
9442 Views
1 replies
2 likes
My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googling and using chat gpt and other stuff)
My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googli...
Regular
4250 Views
3 replies
0 likes
Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always have to do a hard reset with the power button. Plan...
Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always ...
Spotify Star
766 Views
1 replies
1 likes
when you add a song in the german translation (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not correct, it should show vor 2min (2min ago)
when you add a song in the german translation (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not...
Moderator
874 Views
2 replies
0 likes
Hi guys, every time I try to install Spotify on my computer running windows 10 gives me a Blue Screen of Death, anybody knows why and how to fix it? Thanks in advance.
Hi guys, every time I try to install Spotify on my computer running windows 10 gives me a Blue Screen of Death, anybody knows why and how to fix it? Thanks in advance.
Moderator
22120 Views
8 replies
0 likes
Bonjour,Spotify me met cette erreur quand je souhaite lire un titre qui n'est pas dans mes "titres préférés" ou dans les "daily mix" ou autre choses du genre. Quand je souhaite lire une musique directement en tapant son nom ou depuis une playlist, Sp...
Bonjour, Spotify me met cette erreur quand je souhaite lire un titre qui n'est pas dans mes "titres préférés" ou dans les "daily mix" ou autre choses du genre. Quand je souhaite lire une musique dir...
Visitor
22619 Views
3 replies
5 likes
