Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83121 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788666 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21973 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I liked on my phone.) but when I try to press play on...
I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I ...
Spotify Star
880 Views
1 replies
0 likes
Windows 10. Premium. Latest Spotify.I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.
Windows 10. Premium. Latest Spotify. I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.
Visitor
16407 Views
52 replies
7 likes
PlanPremium DeviceWindows / macOS desktop apps (tested on both) My Question or IssueWhen using a 4k display with scaling enabled on both windows and mac the artwork is not visible in full screen mode until the app is manually scaled up using ctrl/cmd...
Plan Premium Device Windows / macOS desktop apps (tested on both) My Question or Issue When using a 4k display with scaling enabled on both windows and mac the artwork is not vis...
Spotify Star
861 Views
3 replies
1 likes
Windows 11, Windows Store installed with winget. 1. Open a large discography.2. Hold down the end-key to scroll to the bottom as quickly as possible.3. Play a track near the bottom.4. "Spotify can't play this right now" This seems to be connected to ...
Windows 11, Windows Store installed with winget. 1. Open a large discography. 2. Hold down the end-key to scroll to the bottom as quickly as possible. 3. Play a track near the bottom. 4. ...
Moderator
2393 Views
9 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueOn the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. The icon changes for a split second only to change back to the previous one i...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue On the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. T...
Spotify Star
663 Views
1 replies
1 likes
PlanPremiumCountryUkraineDeviceSamsung S23 Ultra/PCOperating SystemAndroid/Windows When I connect PC to play I see different queue song on the phone and on the pc My Question or Issue
Plan Premium Country Ukraine Device Samsung S23 Ultra/PC Operating System Android/Windows When I connect PC to play I see different queue song on the phone and on the pc &nbs...
Moderator
558 Views
1 replies
0 likes
Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM Every other program on my PC is working just fine, but opening a playlist, navigating through them, switching back...
Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM 😅 Every other program on my PC is working just ...
Roadie
2060 Views
3 replies
0 likes
Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that's related to Spotify. This has been reported before b...
Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that...
Newbie
10200 Views
23 replies
3 likes
PlanPremiumCountryCanadaOperating SystemWindows 10 - Spotify Desktop App My Question or IssueWhen the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and it is currently in focus, a single row of pixels from the right or left ...
Plan Premium Country Canada Operating System Windows 10 - Spotify Desktop App My Question or Issue When the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and ...
Visitor
11821 Views
41 replies
30 likes
This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restarting program, enabling and disabling hardware accelerat...
This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restar...
Moderator
1157 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceChromebook Operating SystemAndroid I think My Question or IssueOkay so, I have tried both the website and app on this Chromebook I just got from my bf's sister. It keeps skipping songs, like it'll play for maybe 2 seconds a...
Plan Premium Country USA Device Chromebook Operating System Android I think My Question or Issue Okay so, I have tried both the website and app on this Chromebook I just ...
Visitor
3635 Views
6 replies
0 likes
PlanPremiumCountryU.S.A.DeviceLaptop & Samsung S24 UltraOperating SystemWindows 10, Android 14 My Question or IssueI have the same issue with spotify on both devices. On my computer, Spotify runs EXTREMELY slowly, to the point that opening the softwa...
Plan Premium Country U.S.A. Device Laptop & Samsung S24 Ultra Operating System Windows 10, Android 14 My Question or Issue I have the same issue with spotify on both devices. &n...
Not applicable
2324 Views
8 replies
0 likes
PlanPremiumCountryIndiaDevicePCOperating SystemWindows 10My Question or issue: The "Scroll through previews of tracks from this playlist" thingy is glitchy.The "Preview Pop-Up" has issues with its playback & scrolling, when I muted a song from the mu...
Plan Premium Country India Device PC Operating System Windows 10 My Question or issue: The "Scroll through previews of tracks from this playlist" thingy is gl...
Regular
1832 Views
6 replies
0 likes
I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open; my browser says 'Can't reach this page'. I've trie...
I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open;...
Newbie
4520 Views
7 replies
1 likes
IssueBasically on my PC on my spotify app, my music is shown to be playing yet there is no sound. I’ve tried resinstalling many times and made sure the volume is on but it still doesnt work. The thing is, if I use spotify on the google browser it wor...
Issue Basically on my PC on my spotify app, my music is shown to be playing yet there is no sound. I’ve tried resinstalling many times and made sure the volume is on but it still doesnt work. The th...
Newbie
41944 Views
11 replies
2 likes
PlanFreeCountryNetherlandsDevicePC HP - intel 3th gen processorOperating SystemWindows 10 Home My Question or Issuesee image. The 3 arrows on the right point to tracks not listened to nor skipped, they were added by Spotify without interaction from m...
Plan Free Country Netherlands Device PC HP - intel 3th gen processor Operating System Windows 10 Home My Question or Issue see image. The 3 arrows on the right point to tracks not li...
Spotify Star
758 Views
1 replies
0 likes
Spotify is opening on startup. I have never had it set to auto start and auto-start is set to "No". I am using Windows 10.I have already gone to Edit > Preferences > [Show Advanced Settings] > Startup and Window Behavior > Open Spotify automatically ...
Spotify is opening on startup. I have never had it set to auto start and auto-start is set to "No". I am using Windows 10. I have already gone to Edit > Preferences > ...
Casual Listener
13555 Views
19 replies
4 likes
I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...
I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch vi...
Casual Listener
8866 Views
13 replies
0 likes
when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...
when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...
Moderator
7215 Views
9 replies
0 likes
PlanIndividual PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueI have a group of issues with my Spotify Desktop app - the main one being that there are random songs in my playlists that the app refuses to play (...
Plan Individual Premium Country United States Device Desktop Operating System Windows 11 My Question or Issue I have a group of issues with my Spotify Desktop app - the main one bein...
Moderator
807 Views
1 replies
0 likes
