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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81353 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777851 Views

503 replies

64 likes

  • 777851 Views
  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18491 Views

19 replies

5 likes

  • 18491 Views
  • 19 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2818 Views

0 replies

4 likes

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Superuser Contribution Spotify app and website not working on Chromebook

PlanPremiumCountryUSADeviceChromebook Operating SystemAndroid I think My Question or IssueOkay so, I have tried both the website and app on this Chromebook I just got from my bf's sister. It keeps skipping songs, like it'll play for maybe 2 seconds a...

Newbie

Plan Premium Country USA Device Chromebook  Operating System Android I think    My Question or Issue Okay so, I have tried both the website and app on this Chromebook I just ...

PM49

Visitor

3575 Views

6 replies

0 likes

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Superuser Contribution Spotify Running EXTREMELY Slowly

PlanPremiumCountryU.S.A.DeviceLaptop & Samsung S24 UltraOperating SystemWindows 10, Android 14 My Question or IssueI have the same issue with spotify on both devices. On my computer, Spotify runs EXTREMELY slowly, to the point that opening the softwa...

Casual Listener

Plan Premium Country U.S.A. Device Laptop & Samsung S24 Ultra Operating System Windows 10, Android 14   My Question or Issue I have the same issue with spotify on both devices. &n...

Not applicable

2251 Views

8 replies

0 likes

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Superuser Contribution Previews of tracks (or Playlist-Preview, as I call it)

PlanPremiumCountryIndiaDevicePCOperating SystemWindows 10My Question or issue: The "Scroll through previews of tracks from this playlist" thingy is glitchy.The "Preview Pop-Up" has issues with its playback & scrolling, when I muted a song from the mu...

Regular

Plan Premium Country India Device PC Operating System Windows 10 My Question or issue:         The "Scroll through previews of tracks from this playlist" thingy is gl...

xhrey_b

Regular

1784 Views

6 replies

0 likes

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Superuser Contribution wl.spotify.com is not opening/working

I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open; my browser says 'Can't reach this page'. I've trie...

Visitor

I requested my account data, and I received an email asking me to verify the request. When I click on the 'VERIFY' button, it attempts to direct me to wl.spotify.com; however, this site doesn't open;...

briank6932

Newbie

4468 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! No sound coming from spotify

IssueBasically on my PC on my spotify app, my music is shown to be playing yet there is no sound. I’ve tried resinstalling many times and made sure the volume is on but it still doesnt work. The thing is, if I use spotify on the google browser it wor...

Newbie

Issue Basically on my PC on my spotify app, my music is shown to be playing yet there is no sound. I’ve tried resinstalling many times and made sure the volume is on but it still doesnt work. The th...

zmanish

Newbie

40891 Views

11 replies

2 likes

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  • 2 likes

BUG: odd extra entries in recent listening history & more ads played

PlanFreeCountryNetherlandsDevicePC HP - intel 3th gen processorOperating SystemWindows 10 Home My Question or Issuesee image. The 3 arrows on the right point to tracks not listened to nor skipped, they were added by Spotify without interaction from m...

Regular

Plan Free Country Netherlands Device PC HP - intel 3th gen processor Operating System Windows 10 Home   My Question or Issue see image. The 3 arrows on the right point to tracks not li...

Jose_M

Spotify Star

747 Views

1 replies

0 likes

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Auto starting even when disabled

Spotify is opening on startup. I have never had it set to auto start and auto-start is set to "No". I am using Windows 10.I have already gone to Edit > Preferences > [Show Advanced Settings] > Startup and Window Behavior > Open Spotify automatically ...

Newbie

Spotify is opening on startup. I have never had it set to auto start and auto-start is set to "No". I am using Windows 10. I have already gone to Edit > Preferences > ...

solar_scion

Casual Listener

13455 Views

19 replies

4 likes

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Superuser Contribution Video Podcasts make the screen go black

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...

Regular

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it.  very annoying, basically i can't watch vi...

cesardo

Casual Listener

8763 Views

13 replies

0 likes

black screen
Podcast Video
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Solved!!Superuser Contribution i cant play videos on my laptop

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...

Casual Listener

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...

Yordan

Moderator

6678 Views

9 replies

0 likes

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Superuser Contribution Spotify can't play, nor log me in on desktop

PlanIndividual PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueI have a group of issues with my Spotify Desktop app - the main one being that there are random songs in my playlists that the app refuses to play (...

Newbie

Plan Individual Premium Country United States Device Desktop Operating System Windows 11   My Question or Issue I have a group of issues with my Spotify Desktop app - the main one bein...

Ivelina

Moderator

804 Views

1 replies

0 likes

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Superuser Contribution Tracks are skipping 20-30 seconds ahead and skip to next with 3 minutes

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the cache and reduced the streaming quality, but nothing ...

Casual Listener

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the ca...

jpef0704

Newbie

3063 Views

5 replies

0 likes

Freezing
skipping jumping bumping
Song skipping
Song skipping automatically
Windows
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Superuser Contribution Music will stop playing and freeze on an ad

PlanFree/PremiumCountryUSADeviceWindows DesktopsOperating SystemWindows 10My Question or IssueFor the past two months, when I play music on my HP desktop the music will stop and freeze on an ad. This happens every 3 songs and it is becoming very anno...

Newbie

Plan Free/Premium Country USA Device Windows Desktops Operating System Windows 10 My Question or Issue For the past two months, when I play music on my HP desktop the music will stop and fre...

befekerspot

Visitor

3256 Views

6 replies

5 likes

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Superuser Contribution Canciones agregadas a playlists no aparecen

Hola! Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify). Mi problema es que tengo algunas playlists con ciertas canciones en ellas. Últimamente agr...

Casual Listener

Hola!   Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify).   Mi problema es q...

OscarDC

Moderator

5861 Views

5 replies

1 likes

canciones
Playlists
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  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Why doesn't the video player work?

Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, web player, desktop app. To get video to display then a sec...

Visitor

Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works.  This is for all devices I've encountered: iOS app, we...

Yordan

Moderator

17705 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Re: Spotify Web Player Auto Logs-out After Closing Browser

if this was meant to be fixed it isn't. Still being asked to log in every time I open in browserthere's no remember me option and logging in requires an email code which is ridiculous. And no I'm not going to use the app.What is spotify thinking maki...

Newbie

if this was meant to be fixed it isn't. Still being asked to log in every time I open in browser there's no remember me option and logging in requires an email code which is ridiculous. And no I'm n...

Joan

Moderator

671 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playing song not showing as green

Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently playing song is no longer highlighted in green. This is not an issue on mobile, nor is it...

Newbie

Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently play...

Novy

Moderator

5649 Views

21 replies

4 likes

  • 5649 Views
  • 21 replies
  • 4 likes

Solved!!Superuser Contribution Column Preferences Do not Save

PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...

Newbie

Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11   My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...

Yordan

Moderator

1220 Views

4 replies

3 likes

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  • 4 replies
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Superuser Contribution Spotify unable to play any songs

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueNo matter what song I pick I get the “Spotify is unable to play this right now.” Message. I have tried doing a clean reinstall, restarting my device, logging out and back...

Visitor

  Plan Premium Country USA Device Laptop Operating System Windows 11   My Question or Issue No matter what song I pick I get the “Spotify is unable to play this right now.” Messa...

Bittencourt

Spotify Star

964 Views

3 replies

1 likes

  • 964 Views
  • 3 replies
  • 1 likes

Superuser Contribution Volume is too low.

I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almost half the volume of the other apps.

Visitor

I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almos...

Vasil

Moderator

985 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't add local files to an existing Spotify playlist.

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. However, if I attempt to add a local file to a larger p...

Casual Listener

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. Howe...

Hydroloach

Visitor

6940 Views

11 replies

2 likes

  • 6940 Views
  • 11 replies
  • 2 likes