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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83342 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790355 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22505 Views

22 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3012 Views

0 replies

4 likes

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Superuser Contribution Video Podcasts make the screen go black

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...

Regular

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it.  very annoying, basically i can't watch vi...

cesardo

Casual Listener

8868 Views

13 replies

0 likes

black screen
Podcast Video
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Solved!!Superuser Contribution i cant play videos on my laptop

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...

Casual Listener

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...

Yordan

Moderator

7330 Views

9 replies

0 likes

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Superuser Contribution Spotify can't play, nor log me in on desktop

PlanIndividual PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueI have a group of issues with my Spotify Desktop app - the main one being that there are random songs in my playlists that the app refuses to play (...

Newbie

Plan Individual Premium Country United States Device Desktop Operating System Windows 11   My Question or Issue I have a group of issues with my Spotify Desktop app - the main one bein...

Ivelina

Moderator

812 Views

1 replies

0 likes

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Superuser Contribution Tracks are skipping 20-30 seconds ahead and skip to next with 3 minutes

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the cache and reduced the streaming quality, but nothing ...

Casual Listener

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the ca...

jpef0704

Newbie

3310 Views

5 replies

0 likes

Freezing
skipping jumping bumping
Song skipping
Song skipping automatically
Windows
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Superuser Contribution Music will stop playing and freeze on an ad

PlanFree/PremiumCountryUSADeviceWindows DesktopsOperating SystemWindows 10My Question or IssueFor the past two months, when I play music on my HP desktop the music will stop and freeze on an ad. This happens every 3 songs and it is becoming very anno...

Newbie

Plan Free/Premium Country USA Device Windows Desktops Operating System Windows 10 My Question or Issue For the past two months, when I play music on my HP desktop the music will stop and fre...

befekerspot

Visitor

3403 Views

6 replies

5 likes

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Superuser Contribution Canciones agregadas a playlists no aparecen

Hola! Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify). Mi problema es que tengo algunas playlists con ciertas canciones en ellas. Últimamente agr...

Casual Listener

Hola!   Soy de Colombia. Tengo un PC con Windows 7. Tengo una cuenta gratis y utilizo la versión 1.1.1.348.g9064793a (según la información de Acerca de Spotify).   Mi problema es q...

OscarDC

Moderator

5935 Views

5 replies

1 likes

canciones
Playlists
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Solved!!Superuser Contribution Why doesn't the video player work?

Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, web player, desktop app. To get video to display then a sec...

Visitor

Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works.  This is for all devices I've encountered: iOS app, we...

Yordan

Moderator

17847 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Re: Spotify Web Player Auto Logs-out After Closing Browser

if this was meant to be fixed it isn't. Still being asked to log in every time I open in browserthere's no remember me option and logging in requires an email code which is ridiculous. And no I'm not going to use the app.What is spotify thinking maki...

Newbie

if this was meant to be fixed it isn't. Still being asked to log in every time I open in browser there's no remember me option and logging in requires an email code which is ridiculous. And no I'm n...

Joan

Moderator

699 Views

1 replies

0 likes

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Superuser Contribution Playing song not showing as green

Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently playing song is no longer highlighted in green. This is not an issue on mobile, nor is it...

Newbie

Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue Hi! This started a few days ago; When I'm scrolling on a playlist the currently play...

Novy

Moderator

5781 Views

21 replies

4 likes

  • 5781 Views
  • 21 replies
  • 4 likes

Solved!!Superuser Contribution Column Preferences Do not Save

PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...

Newbie

Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11   My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...

Yordan

Moderator

1252 Views

4 replies

3 likes

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  • 4 replies
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Superuser Contribution Spotify unable to play any songs

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueNo matter what song I pick I get the “Spotify is unable to play this right now.” Message. I have tried doing a clean reinstall, restarting my device, logging out and back...

Visitor

  Plan Premium Country USA Device Laptop Operating System Windows 11   My Question or Issue No matter what song I pick I get the “Spotify is unable to play this right now.” Messa...

Bittencourt

Spotify Star

984 Views

3 replies

1 likes

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Superuser Contribution Volume is too low.

I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almost half the volume of the other apps.

Visitor

I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almos...

Vasil

Moderator

1005 Views

1 replies

0 likes

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Superuser Contribution Can't add local files to an existing Spotify playlist.

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. However, if I attempt to add a local file to a larger p...

Casual Listener

The issue is adding local files to an existing Spotify playlist. I noticed that when adding local files to specific playlists it works as expected. I assume it's because the playlist is smaller. Howe...

Hydroloach

Visitor

7090 Views

11 replies

2 likes

  • 7090 Views
  • 11 replies
  • 2 likes

Spotify icon not showing on desktop

Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it into the trash and placing it on my desktop again, reinstallli...

Visitor

Hello,   recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it in...

Bittencourt

Spotify Star

9898 Views

1 replies

2 likes

  • 9898 Views
  • 1 replies
  • 2 likes

Solved!! Illegal Scope, Spotify Web loading long, Play Button dont work in web, App doesnt work at all

My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googling and using chat gpt and other stuff)

Regular

My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works   (at the time of writing this i have spent about 3 hours googli...

IamrushB

Regular

4330 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify crashing laptop

Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always have to do a hard reset with the power button. Plan...

Visitor

Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always ...

ribezaz

Spotify Star

785 Views

1 replies

1 likes

  • 785 Views
  • 1 replies
  • 1 likes

Superuser Contribution translation (german)

when you add a song in the german translation (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not correct, it should show vor 2min (2min ago)

Visitor

when you add a song in the german translation  (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not...

Vasil

Moderator

895 Views

2 replies

0 likes

  • 895 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Blue screen

Hi guys, every time I try to install Spotify on my computer running windows 10 gives me a Blue Screen of Death, anybody knows why and how to fix it? Thanks in advance.

Casual Listener

Hi guys,  every time I try to install Spotify on my computer running windows 10 gives me a Blue Screen of Death, anybody knows why and how to fix it? Thanks in advance.

Yordan

Moderator

22235 Views

8 replies

0 likes

Windows
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Superuser Contribution Spotify ne peut pas lire ce contenu pour le moment

Bonjour,Spotify me met cette erreur quand je souhaite lire un titre qui n'est pas dans mes "titres préférés" ou dans les "daily mix" ou autre choses du genre. Quand je souhaite lire une musique directement en tapant son nom ou depuis une playlist, Sp...

Newbie

Bonjour, Spotify me met cette erreur quand je souhaite lire un titre qui n'est pas dans mes "titres préférés" ou dans les "daily mix" ou autre choses du genre. Quand je souhaite lire une musique dir...

YoRUuu

Visitor

22913 Views

3 replies

5 likes

  • 22913 Views
  • 3 replies
  • 5 likes

Solved!! Spotify app slow/delayed on windows 11

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueSpotify app is remarkably slow on Windows 11. There will be a couple of seconds of delay when trying to interact with any of the media controls, such as pausin...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 11   My Question or Issue Spotify app is remarkably slow on Windows 11. There will be a couple of seconds of ...

ZorianNL

Newbie

4398 Views

8 replies

4 likes

  • 4398 Views
  • 8 replies
  • 4 likes