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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2418 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155163 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149067 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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Superuser Contribution I keep getting the "something went wrong" error in desktop.

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

Casual Listener

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

emgs

Visitor

35307 Views

14 replies

2 likes

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Superuser Contribution desktop app won't play. No problem with phone or browser.

For some reason my app on my laptop has decided not to work. My phone app works and if I use the browser it works but not the app on my computer. I have uninstalled and reinstalled but still no go.

Visitor

For some reason my app on my laptop has decided not to work. My phone app works and if I use the browser it works but not the app on my computer. I have uninstalled and reinstalled but still no go.

Lucas129

Newbie

1467 Views

5 replies

2 likes

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Superuser Contribution I can't see the lyrics

PlanPremiumCountryIndonesiaOperating SystemWindows 11 My Question or IssueI can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how to fix it?

Newbie

Plan Premium Country Indonesia Operating System Windows 11   My Question or Issue I can't press mic button to see the lyrics even tho i'm premium user, but i can see it on my phone. how ...

Not applicable

339 Views

2 replies

0 likes

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Superuser Contribution Spotify Audio Suddenly Extremely Crackly

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 11 My Question or IssueI can't pinpoint the exact date when this began happening but as of late my Spotify has been extremely crackly on songs that are bass heavy. I have changed ...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 11   My Question or Issue I can't pinpoint the exact date when this began happening but as of late my Spot...

aelshatshat

Visitor

1069 Views

4 replies

0 likes

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Superuser Contribution Page Not Loading in Web Player/Desktop App Ongoing Issue

PlanFreeCountryCanadaDeviceAcer Spin 5Operating SystemWindows 10 My Question or IssueEvery time I try to log in or load Spotify web player or the desktop app, the icons for songs and everything pulses white, then a message that says "This page is hav...

Casual Listener

Plan Free Country Canada Device Acer Spin 5 Operating System Windows 10   My Question or Issue Every time I try to log in or load Spotify web player or the desktop app, the icons for s...

jw701

Casual Listener

743 Views

4 replies

0 likes

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Superuser Contribution Play OPUS files on desktop app

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...

Casual Listener

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...

crrodriguezr

Visitor

1824 Views

4 replies

0 likes

Play OPUS files on deskop app
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Solved!!Superuser Contribution Spotify sound so quiet all of a sudden (Win 11)

Plan: PremiumCountry: PHDevice: Spotify for Windows (64 bit) 1.2.52.442.g01893f92Operating System: Win 11Speaker: Edifier r1380db Issue:All of the sudden my Spotify sound in my speaker is quiet. Normally my volume is only at 20% in the application, n...

Regular

Plan: Premium Country: PH Device: Spotify for Windows (64 bit) 1.2.52.442.g01893f92 Operating System: Win 11 Speaker: Edifier r1380db   Issue: All of the sudden my Spotify sound...

aearone

Casual Listener

66707 Views

29 replies

2 likes

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Superuser Contribution Why can't I see my time capsule anymore?

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages now redirects you to a 404.

Music Fan

I found out on both the mobile and web player versions of Spotify that I can no longer access my time capsule, especially when I looked at the "made for you" section. Going to the time capsule pages ...

Vasil

Moderator

1974 Views

1 replies

0 likes

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Solved!!Superuser Contribution Volume adjust delayed

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

Regular

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

usman2

Newbie

5329 Views

11 replies

0 likes

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Superuser Contribution Windows 11 December update issue

PlanPremiumCountryUSDeviceWindows 11 PRO desktopOperating SystemWindiws 11 PRO My Question or IssueI have the PC set to play through a T+A DAC 200. Before the Windows update, the sound setting for this device was set to 32bit, 352000Hz and Spotify ha...

Music Fan

Plan Premium Country US Device Windows 11 PRO desktop Operating System Windiws 11 PRO   My Question or Issue I have the PC set to play through a T+A DAC 200. Before the Windows update,...

milpai

Music Fan

912 Views

4 replies

0 likes

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Videoclipes no spotify não funcionam

PlanPremiumCountryBrasilDeviceComputadorOperating SystemWindows 11 Home 23h2 My Question or Issueé o seguinte, meu spotify funciona normalmente se for apenas ouvir o áudio da música, porém se eu tento ativar pra ver o videoclipe da música, ele da o s...

Visitor

Plan Premium Country Brasil Device Computador Operating System Windows 11 Home 23h2   My Question or Issue é o seguinte, meu spotify funciona normalmente se for apenas ouvir o áudio da...

MateusM

Spotify Star

610 Views

1 replies

0 likes

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it is not letting me get on Spotify

it is just a black screen and i reload and it still did not work

Visitor

it is just a black screen and i reload and it still did not work

Bittencourt

Spotify Star

385 Views

1 replies

0 likes

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Superuser Contribution Missing Playing Animation for Current Song in Playlist

PlanPremiumCountryIndiaOperating SystemWindows 10 Dear Spotify Support Team,I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the user interface while playing songs from a playlist. Specifically, the pl...

Newbie

Plan Premium Country India Operating System Windows 10   Dear Spotify Support Team, I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the ...

Ivelina

Moderator

467 Views

1 replies

0 likes

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Superuser Contribution I can't control spotify via my bluetooth speaker

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Visitor

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Vasil

Moderator

340 Views

1 replies

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Solved!!Superuser Contribution i cant play videos on my laptop

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...

Casual Listener

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...

Yordan

Moderator

5252 Views

9 replies

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Solved!! Web player only appears in Hungarian

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when I go to the "Account" section even though I don't s...

Newbie

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when ...

Jose_M

Spotify Star

502 Views

1 replies

0 likes

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Solved!!Superuser Contribution spotify can not play this right now. if you have the file on your computer you can import it.

PlanFreeCountryEgyptDevicedesktopOperating SystemWindows 10 My Question or IssueSpotify can not play this right now. if you have the file on your computer you can import it. This happens with the Windows app while using computer speakers or headphone...

Casual Listener

Plan Free Country Egypt Device desktop Operating System Windows 10   My Question or Issue Spotify can not play this right now. if you have the file on your computer you can import it. ...

plyoi

Visitor

4891 Views

9 replies

2 likes

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Superuser Contribution Re: No option to make playlist public

I don't have the Spotify app downloaded because my laptop doesn't have space for it and so I use spotify on the browser and I did the solution and it didn't work for me but I don't know if being on the app and browser has different effects because I ...

Casual Listener

I don't have the Spotify app downloaded because my laptop doesn't have space for it and so I use spotify on the browser and I did the solution and it didn't work for me but I don't know if being on t...

Joan

Moderator

337 Views

1 replies

0 likes

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How to fix, "You Can't play this content on spotify" due to Realtek Drivers

I had a problem these days with spotify desktop App.For Window Users, this problem may appears when you try to play a song. Your speakes are working normally on other apps, but in Spotify Desktop app your Realtek drivers could not work correctly. You...

Visitor

I had a problem these days with spotify desktop App. For Window Users, this problem may appears when you try to play a song. Your speakes are working normally on other apps, but in Spotify Desktop...

emergingsynergy

Regular

856 Views

2 replies

0 likes

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