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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1607 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145331 Views

83 replies

27 likes

  • 145331 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130240 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10970 Views

1 replies

6 likes

  • 10970 Views
  • 1 replies
  • 6 likes

The extra data on song links breaks the link preview in some apps

PlanPremiumCountryIndiaDeviceMacbook Pro M3Operating SystemMacOS Sequoia 15.1.1 When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn't work, but when I remove the part after the main song's link(in the exam...

Newbie

Plan Premium Country India Device Macbook Pro M3 Operating System MacOS Sequoia 15.1.1   When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn...

294 Views

0 replies

0 likes

link
preview
share
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Superuser Contribution High Ping , when my music change

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Newbie

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Ivelina

Moderator

486 Views

1 replies

1 likes

  • 486 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why aren't my bluetooth headphones playing the music that I am playing?

My headphones are connected to my laptop via bluetooth, I have tried many suggested solutions, including attempting to update the drivers, uninstalling the app, clearing the cache, reconnecting my headphones, removing them as a device then reconnecti...

Visitor

My headphones are connected to my laptop via bluetooth, I have tried many suggested solutions, including attempting to update the drivers, uninstalling the app, clearing the cache, reconnecting my he...

Not applicable

525 Views

2 replies

0 likes

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Superuser Contribution Tracks are skipping 20-30 seconds ahead and skip to next with 3 minutes

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the cache and reduced the streaming quality, but nothing ...

Casual Listener

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the ca...

jpef0704

Newbie

1751 Views

5 replies

0 likes

Freezing
skipping jumping bumping
Song skipping
Song skipping automatically
Windows
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Superuser Contribution “Download” filter of the Library is activated without being requested

Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.

Regular

Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.

Ivelina

Moderator

250 Views

1 replies

0 likes

  • 250 Views
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Superuser Contribution Windows Log In Link, Web Player, and Support Site are all not working

PlanPremiumCountryUnited States of AmericaDeviceComputer DesktopOperating SystemWindows 10My Question or IssueHello so I opened my spotify app on my windows desktop and it prompted me to relogin, so I clicked the login button. I then waited for the l...

Casual Listener

Plan Premium Country United States of America Device Computer Desktop Operating System Windows 10 My Question or Issue Hello so I opened my spotify app on my windows desktop and it prompted ...

Susan_GP

Moderator

4798 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Spotify Desktop fails to load when AppData is folder redirected

PlanN/ACountryUnited StatesDeviceWindowsOperating SystemWindows 10 My Question or Issue The Spotify Windows desktop app fails to load after install when the appdata folder is pointed to a network location via folder redirection. We are in a corporate...

Visitor

  Plan N/A Country United States Device Windows Operating System Windows 10   My Question or Issue   The Spotify Windows desktop app fails to load after install when the ap...

Novy

Moderator

213 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not update with elevated admin privileges

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 11 home My Question or IssueI tell spotify to run as an administrator so that a password is required to run the app.Every week or so the desktop app tries to perform an automatic update, but n...

Casual Listener

Plan Free Country Canada Device Desktop Operating System Windows 11 home   My Question or Issue I tell spotify to run as an administrator so that a password is required to run the app....

Skunch

Casual Listener

1173 Views

3 replies

0 likes

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Superuser Contribution I can't login into my account on Spotify Desktop app (Error code: desktop_login_accounts:4)

Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned on a VPN extension (Touch VPN) to Google Chrome to...

Casual Listener

Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned...

Ivelina

Moderator

511 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution dont have a password

PlanPremiumCountrynorwayDevicesamsung s24 My Question or Issuehow can i log onto my account i have on my phone that i logged on using samsung log in? it shows that i got no password and i cant change it or anyting on the account so i cant log in from...

Visitor

Plan Premium Country norway Device samsung s24   My Question or Issue how can i log onto my account i have on my phone that i logged on using samsung log in? it shows that i got no passw...

Joan

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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Solved!!Superuser Contribution Windows 10, Song is playing, PC has sound, but Spotify doesn't. (until I [...] every time)

PlanFreeCountryJapanDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on my laptop, other apps have sound and when I play it from my cellphone it pla...

Regular

Plan Free Country Japan Device Laptop Operating System Windows 10   My Question or Issue Hi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on ...

fefe1920

Regular

1139 Views

12 replies

1 likes

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  • 1 likes

The play/pause button overlaps when scrolling down

PlanPremiumCountryFranceDeviceDesktopOperating SystemWindows 11 My Question or IssueThe play/pause button overlaps when scrolling down.I haven't found a report on this problem so I'm taking the liberty of bringing it up here as I doubt it's a desired...

Casual Listener

Plan Premium Country France Device Desktop Operating System Windows 11   My Question or Issue The play/pause button overlaps when scrolling down. I haven't found a report on this prob...

Novy

Moderator

4754 Views

5 replies

0 likes

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Spotify says "Can't find that album," same goes for Artists.

Whenever I click on an album, artist or playlist, it comes up with "Can't find that..." each time.

Visitor

Whenever I click on an album, artist or playlist, it comes up with "Can't find that..." each time.

MateusM

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
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Superuser Contribution Navigation broken after search

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Whenever you use the search on the top with the desktop app, the search result page overrides your current page.Examples:You are listening your playlist and use search, then try to navigate ...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10   Whenever you use the search on the top with the desktop app, the search result page overrides your current page. ...

Yordan

Moderator

245 Views

1 replies

0 likes

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Superuser Contribution audio gets lowered whenever i change volume

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio. My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the volume, automatically get significantly quiet. It doesn't af...

Newbie

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio.  My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the vo...

Susan_GP

Moderator

1331 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Solved!!Superuser Contribution "Don't play this artist" not working

Plan Free Country México Device PC Operating System Windows 10 My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutando la característica "don't play this artist" en la aplicación de escritorio, est...

Music Fan

Plan Free Country México Device PC Operating System Windows 10   My Question or Issue Hola, quiero reportar un error que empecé a experimentar de repente. Estaba disfrutand...

Bellinger9

Music Fan

2403 Views

10 replies

1 likes

  • 2403 Views
  • 10 replies
  • 1 likes

Superuser Contribution Entire windows 11 audio is messed up

I was on Spotify when i noticed a update so i updated my Spotify and then everything went downhill first the audio from spotify wouldnt play at all but the songs would play and when the song was playing (I cant hear the actual song) it would make oth...

Regular

I was on Spotify when i noticed a update so i updated my Spotify and then everything went downhill first the audio from spotify wouldnt play at all but the songs would play and when the song was play...

GospodarTecnosti

Regular

8551 Views

29 replies

0 likes

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  • 29 replies
  • 0 likes