Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122449 Views

83 replies

27 likes

  • 122449 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116671 Views

291 replies

22 likes

  • 116671 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9067 Views

1 replies

6 likes

  • 9067 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150066 Views

0 replies

26 likes

Mac
Windows
  • 150066 Views
  • 0 replies
  • 26 likes

Does anyone know why I can't hear anything from Spotify through wired and wirless devices?

Does anyone know why I can't hear anything from Spotify through anything? It's not working through the laptop speakers, a wireless headset, 7 sets os wireless earbuds, or a wired headset. I asked people from Spotify but they had no clue about anythin...

Newbie

Does anyone know why I can't hear anything from Spotify through anything?  It's not working through the laptop speakers, a wireless headset, 7 sets os wireless earbuds, or a wired headset. ...

Bittencourt

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my computer crash when I open the Spotify web player?

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

Casual Listener

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

pabb85

Visitor

4885 Views

17 replies

0 likes

  • 4885 Views
  • 17 replies
  • 0 likes

Superuser Contribution Desktop app not playing through bluetooth headphones

PlanPremiumCountry SwedenDevicePC LaptopOperating SystemWindows 10 My Question or Issue I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I can pair them with my laptop, but I cannot listen to the Spotify desktop app with them....

Regular

Plan Premium Country  Sweden Device PC Laptop Operating System Windows 10   My Question or Issue  I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I c...

Not applicable

32665 Views

13 replies

3 likes

  • 32665 Views
  • 13 replies
  • 3 likes

Superuser Contribution Can't sort songs by "recently added" on PC

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueIt's been like this for a while now, I can't seem to be able to sort my songs on my playlist by recently added, which is weird because I can easily to that on the android app, would l...

Newbie

Plan Premium   Device PC Operating System Windows 10   My Question or Issue It's been like this for a while now, I can't seem to be able to sort my songs on my playlist by recently...

Vasil

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issues (stuttering / crackling) on Windows desktop app

Hi, I'm having troubles with playback on Windows desktop since a week or 2. It stutters every now and then. Sometimes it plays without problems for like 30 seconds, and then it starts again. I read other posts with the same issue where the solution w...

Casual Listener

Hi,   I'm having troubles with playback on Windows desktop since a week or 2. It stutters every now and then. Sometimes it plays without problems for like 30 seconds, and then it starts again....

LLGremlin

Visitor

13440 Views

18 replies

3 likes

  • 13440 Views
  • 18 replies
  • 3 likes

Superuser Contribution Spotify Desktop (Windows) won't play any songs, but will play videos. Web player works fine.

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 11 22H2 My Question or IssueSince yesterday my Spotify app will give me the error "Spotify can't play this right now. If you have the file on your computer you can import it." fo...

Casual Listener

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 11 22H2   My Question or Issue Since yesterday my Spotify app will give me the error "Spotify can't play ...

Yordan

Moderator

677 Views

7 replies

0 likes

  • 677 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify app makes my game stutter/freeze till I tab out

Hello,so I’ve got a new pc around 2-3weeks ago (high end specs). Everytime I listen to Spotify on the app it makes my game stutter really bad and I basically can’t do anything anymore so I have to tab out my game to fix the stutter and tab in again. ...

Newbie

Hello, so I’ve got a new pc around 2-3weeks ago (high end specs). Everytime I listen to Spotify on the app it makes my game stutter really bad and I basically can’t do anything anymore so I have to ...

Yordan

Moderator

17960 Views

46 replies

5 likes

  • 17960 Views
  • 46 replies
  • 5 likes

Let me configure media keys in spotify settings to control volume/play pause/etc

I've been trying to post this suggestion in these forums and I got directed here. I still do not know if this is the correct place to post it, these forums are really confusing. Anyway Spotify has a major inconvenience explained below: A very importa...

Casual Listener

I've been trying to post this suggestion in these forums and I got directed here. I still do not know if this is the correct place to post it, these forums are really confusing.   Anyway Spoti...

JT56

Newbie

1768 Views

2 replies

0 likes

  • 1768 Views
  • 2 replies
  • 0 likes

friend activity isnt working even though setting is toggled

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend Activity still doesnt work.

Newbie

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend A...

user-removed

Not applicable

849 Views

4 replies

0 likes

  • 849 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Queue

PlanPremiumCountryUnited StatesDeviceDesktop (Windows)Operating SystemWindows 11My Question or IssueYou can see in the screenshots attached that clicking on a song and it would change the songs in the queue but it's not doing it anymore. Is this some...

Regular

Plan Premium Country United States Device Desktop (Windows) Operating System Windows 11 My Question or Issue You can see in the screenshots attached that clicking on a song and it would chan...

Novy

Moderator

584 Views

11 replies

0 likes

  • 584 Views
  • 11 replies
  • 0 likes

Superuser Contribution Windows desktop app is not syncing with Android app

* PLEASE DO NOT MERGE (HIDE) THIS QUESTION AS A RESPONSE TO ANOTHER QUESTION WITH NO ACTIVITY OR SOLUTIONS AGAIN. I ACTUALLY WANT A CHANCE OF SOME RESPONSES/HELP. *Albums showing as added on the Android app are not showing as added on the desktop app...

Regular

* PLEASE DO NOT MERGE (HIDE) THIS QUESTION AS A RESPONSE TO ANOTHER QUESTION WITH NO ACTIVITY OR SOLUTIONS AGAIN. I ACTUALLY WANT A CHANCE OF SOME RESPONSES/HELP. * Albums showing as added on the...

Joan

Moderator

455 Views

3 replies

0 likes

  • 455 Views
  • 3 replies
  • 0 likes

Superuser Contribution Right Side Audio 'Louder'

PlanPremiumCountryUSDevicePC/HyperX Cloud Revolver S/ASUS Xonar DSXOperating SystemWindows 10 My Question or IssueCurrently I'm experiencing a strange audio balancing issue that I can't find the answer to elsewhere. What's currently happening is when...

Newbie

Plan Premium Country US Device PC/HyperX Cloud Revolver S/ASUS Xonar DSX Operating System Windows 10   My Question or Issue Currently I'm experiencing a strange audio balancing issue t...

MihailY

Moderator

8697 Views

10 replies

3 likes

  • 8697 Views
  • 10 replies
  • 3 likes

Superuser Contribution [Desktop][Playlists] Date Added (computer mode)

Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's completely gone. So when you put it to sort by date ...

Casual Listener

Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's c...

Yordan

Moderator

1947 Views

9 replies

7 likes

Desktop
Playlists
  • 1947 Views
  • 9 replies
  • 7 likes

Superuser Contribution spotify is offline even though i have connection

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanPremium studentCountryturkeyDeviceasus zenbookOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 11My Question or Iss...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Premium student Country turkey Device asus zenbook Operating System ...

Not applicable

2288 Views

5 replies

0 likes

  • 2288 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Spotify is repeating music when I press A

My Spotify is repeating music or running back when I press A, and this is really annoying when I'm playing any game, any way to resolve it?

Casual Listener

My Spotify is repeating music or running back when I press A, and this is really annoying when I'm playing any game, any way to resolve it?

Ivelina

Moderator

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

I enter my email and then nothing happens and it disapears

i type up my email then i press enter but what i typed disapears from the screen and nothing happens i type my email over and over but everytime i press enter the email disapears

Visitor

i type up my email then i press enter but what i typed disapears from the screen and nothing happens i type my email over and over but everytime i press enter the email disapears

Anyk17

Spotify Star

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Spotify desktop app problems

Hi everyone, this is probably the wrong place to ask this but there doesn’t seem to be a technical/software support board. A few days ago I crashed my computer with 3D software (Cinema 4D) and since then I’ve had issues with my Spotify desktop app on...

Casual Listener

Hi everyone, this is probably the wrong place to ask this but there doesn’t seem to be a technical/software support board.  A few days ago I crashed my computer with 3D software (Cinema 4D...

676 Views

0 replies

1 likes

  • 676 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Error 17 after re-installing

Hello, so I've been trying to listen to my favorite podcast on Windows 11 using the Spotify app. However, now it doesn't play the podcast anymore. The app worked fine when listening to songs, only with podcasts it doesn't play the episodes anymore. S...

Visitor

Hello, so I've been trying to listen to my favorite podcast on Windows 11 using the Spotify app. However, now it doesn't play the podcast anymore. The app worked fine when listening to songs, only wi...

gromorytj

Visitor

4883 Views

3 replies

0 likes

  • 4883 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't login at desktop ( windows 8.1 pro) but i can at web

PlanFree/PremiumCountryGreeceDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 8.1 pro 64My Question or IssueLast days was trying to login at the Desktop Spotify program but i got this :The username or password is incorrect. (Err...

Casual Listener

Plan Free/Premium Country Greece Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 8.1 pro 64 My Question or Issue Last days was trying to login at the Desktop...

Jessy527

Casual Listener

3083 Views

7 replies

0 likes

  • 3083 Views
  • 7 replies
  • 0 likes