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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2027 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150146 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137913 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11267 Views

1 replies

6 likes

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it is not letting me get on Spotify

it is just a black screen and i reload and it still did not work

Visitor

it is just a black screen and i reload and it still did not work

Bittencourt

Spotify Star

353 Views

1 replies

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Superuser Contribution Missing Playing Animation for Current Song in Playlist

PlanPremiumCountryIndiaOperating SystemWindows 10 Dear Spotify Support Team,I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the user interface while playing songs from a playlist. Specifically, the pl...

Newbie

Plan Premium Country India Operating System Windows 10   Dear Spotify Support Team, I am a Premium user from India using Spotify on a Windows 10 system. I have noticed an issue with the ...

Ivelina

Moderator

445 Views

1 replies

0 likes

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Superuser Contribution I can't control spotify via my bluetooth speaker

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Visitor

I can't play, pause, or skip songs on the buttons on my JBL Flip 6 speaker or my bluetooth earphones, while connected to Spotify desktop, but they both work fine through my Android phone.

Vasil

Moderator

320 Views

1 replies

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Solved!!Superuser Contribution i cant play videos on my laptop

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...

Casual Listener

when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...

Yordan

Moderator

4209 Views

9 replies

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Solved!! Web player only appears in Hungarian

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when I go to the "Account" section even though I don't s...

Newbie

I moved and I'm trying to change my country to Austria. Unfortunately, every time I log into web player, while the player itself appears in English, the page automatically switches to Hungarian when ...

Jose_M

Spotify Star

473 Views

1 replies

0 likes

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Solved!!Superuser Contribution spotify can not play this right now. if you have the file on your computer you can import it.

PlanFreeCountryEgyptDevicedesktopOperating SystemWindows 10 My Question or IssueSpotify can not play this right now. if you have the file on your computer you can import it. This happens with the Windows app while using computer speakers or headphone...

Casual Listener

Plan Free Country Egypt Device desktop Operating System Windows 10   My Question or Issue Spotify can not play this right now. if you have the file on your computer you can import it. ...

plyoi

Visitor

4209 Views

9 replies

2 likes

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Superuser Contribution Re: No option to make playlist public

I don't have the Spotify app downloaded because my laptop doesn't have space for it and so I use spotify on the browser and I did the solution and it didn't work for me but I don't know if being on the app and browser has different effects because I ...

Casual Listener

I don't have the Spotify app downloaded because my laptop doesn't have space for it and so I use spotify on the browser and I did the solution and it didn't work for me but I don't know if being on t...

Joan

Moderator

314 Views

1 replies

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How to fix, "You Can't play this content on spotify" due to Realtek Drivers

I had a problem these days with spotify desktop App.For Window Users, this problem may appears when you try to play a song. Your speakes are working normally on other apps, but in Spotify Desktop app your Realtek drivers could not work correctly. You...

Visitor

I had a problem these days with spotify desktop App. For Window Users, this problem may appears when you try to play a song. Your speakes are working normally on other apps, but in Spotify Desktop...

emergingsynergy

Regular

784 Views

2 replies

0 likes

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Superuser Contribution how to order songs by date added

There is no repsonse when clicking on the date added column, and it will not show any sort options by the search bar or when clicking edit on the playlist. The playlists had previously been in the order of most recent addition at the top but has sudd...

Visitor

There is no repsonse when clicking on the date added column, and it will not show any sort options by the search bar or when clicking edit on the playlist. The playlists had previously been in the or...

Joan

Moderator

230 Views

1 replies

0 likes

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Superuser Contribution Audio glitching out

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 11 My Question or IssueThe Issue is primarily with discord. or somehow attached to it. Whenever I open Spotify, I either hear Spotify but not discord, or the other way around. Sometimes my...

Visitor

Plan Premium Country Germany Device Desktop Operating System Windows 11   My Question or Issue The Issue is primarily with discord. or somehow attached to it. Whenever I open Spotify, ...

Joan

Moderator

271 Views

1 replies

1 likes

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Solved!! My entire systems audio starts to glitch whenever spotify is playing.

Whenever I play audio on spotify it begins to glitch out my entire systems audio, not just the sound coming from spotify. I have tried many thing to fix the issue such as, disabling and reenabling hardware acceleration, restarting spotify, restarting...

Newbie

Whenever I play audio on spotify it begins to glitch out my entire systems audio, not just the sound coming from spotify. I have tried many thing to fix the issue such as, disabling and reenabling ha...

Deviate_DV8

Casual Listener

359 Views

2 replies

2 likes

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Superuser Contribution Lyrics not Showing

PlanPremiumCountryCaliforniaDevicePCOperating SystemWindows 11 My Question or IssueI'm trying to look at lyrics of songs but it doesn't let me, I've tried others songs same thing I didn't have this problem before and I know the songs work with lyrics...

Casual Listener

Plan Premium Country California Device PC Operating System Windows 11   My Question or Issue I'm trying to look at lyrics of songs but it doesn't let me, I've tried others songs same t...

Dessi

Moderator

475 Views

3 replies

0 likes

lyrics
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Superuser Contribution Repeat keeps disabling

PlanPremiumCountryCanadaDeviceSamsung S24Plush and Windows web player My Question or IssueThe Repeat button keeps disabling. Every time I open the web player or on my phone the button is disabled again. I just want the darn playlist to repeat, I don'...

Regular

Plan Premium Country Canada Device Samsung S24Plush and Windows web player   My Question or Issue The Repeat button keeps disabling. Every time I open the web player or on my phone the b...

Eni

Moderator

290 Views

1 replies

0 likes

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Canvas is crashing my monitor

Hi, every time I open the app on my desktop, it crashes my external monitor. The issue seems tied to the Canvas feature. When a song with Canvas enabled plays, the crash happens immediately. I disabled Canvas for songs, but the home screen also uses ...

Music Fan

Hi, every time I open the app on my desktop, it crashes my external monitor. The issue seems tied to the Canvas feature. When a song with Canvas enabled plays, the crash happens immediately. I disabl...

401 Views

0 replies

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Solved!! Weird Spotify sorting update

So, recently, I've been going through some artists I follow from bottom to top to check out music, always based on when they were uploaded. But recently over the past few days I've noticed some things have been out of place. That's when I figured out...

Casual Listener

So, recently, I've been going through some artists I follow from bottom to top to check out music, always based on when they were uploaded. But recently over the past few days I've noticed some thing...

MattSuda

Spotify Star

1599 Views

2 replies

2 likes

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can't add songs to public playlist

public playlist shared with me via link by a friend i'm following. cannot add songs to the playlist via desktop app or mobile app. no option appears to add to playlist. dragging song to playlist does not work: playlist greys out when attempting this.

Visitor

public playlist shared with me via link by a friend i'm following. cannot add songs to the playlist via desktop app or mobile app. no option appears to add to playlist. dragging song to playlist does...

Amay

Spotify Star

673 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify for Windows (64 bit) version 1.2.51.345.gcc39d911.

I would like to give feedback regarding Spotify for Windows (64 bit) version 1.2.51.345.gcc39d911.I don't know if it was a deliberate update on your part, but when performing a search, I usually click on the back icon (<) until I return to the home p...

Casual Listener

I would like to give feedback regarding Spotify for Windows (64 bit) version 1.2.51.345.gcc39d911. I don't know if it was a deliberate update on your part, but when performing a search, I usually cl...

Davii_Teixeiraa

Casual Listener

2063 Views

4 replies

1 likes

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My spotify suddenly low sound and starts playing a really weird playlist

This is actually very weird and it happens always when i listen to spotify in my pc, suddenly sound goes off and start playin a astist ive never searched before, artist name is Justin.Paris.2222, please solve this i really started thinking my spotify...

Visitor

This is actually very weird and it happens always when i listen to spotify in my pc, suddenly sound goes off and start playin a astist ive never searched before, artist name is Justin.Paris.2222, ple...

Kittscloud

Newbie

355 Views

1 replies

1 likes

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Superuser Contribution Spotify will no longer open on Windows 11

I have a PC that has been operating perfectly with spotify installed up until today. I installed it by using the Downloaded Executable found on the Spotify website. I have already tried numerous debugging steps, which are outlined in subsequent comme...

Regular

I have a PC that has been operating perfectly with spotify installed up until today. I installed it by using the Downloaded Executable found on the Spotify website.   I have already tried nume...

Novy

Moderator

7426 Views

23 replies

1 likes

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Superuser Contribution Spotify does not import my local files

My local files (LF) are Mp3 format, they are my own productions, not downloaded or copied. There is Spotify running in this Windows 11 PC. My LF are playable by Spotify, they are visible in Local Files folder. I created playlist with my LF to be able...

Casual Listener

My local files (LF) are Mp3 format, they are my own productions, not downloaded or copied. There is Spotify running in this Windows 11 PC. My LF are playable by Spotify, they are visible in Local ...

Joan

Moderator

506 Views

2 replies

0 likes

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