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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135234 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135234 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51853 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51853 Views
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  • 32 likes

Superuser Contribution Cannot select multiple songs

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueI'm trying to add multiple songs from old playlists into one. Both online and the Windows App do not let me select multiple songs. I can select multiple but when i scr...

  • Newbie
  • Plan Premium Country USA Device HP Laptop Operating System Windows 10   My Question or Issue I'm trying to add multiple songs from old playlists into one. Both online and the Windows A...
  • jeffjd1000
  • Newbie
  • 468 Views
  • 3 replies
  • 1 likes
  • 468 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify crashes after login

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWin 10 My Question or IssueMy Spotify application on my desktop pc started crashing a few weeks ago after an update. My other devices work just fine (Android Phone, laptop). Other accounts also...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC Operating System Win 10   My Question or Issue My Spotify application on my desktop pc started crashing a few weeks ago after an update. ...
  • Eni
  • Moderator
  • 487 Views
  • 7 replies
  • 1 likes
  • after login
    Crash
    Spotify
  • 487 Views
  • 7 replies
  • 1 likes

Solved!! Why is Spotify scanning my media library

Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents. 1) Why is the application doing that?2) How and where is the application using/sending this data?

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  • Newbie
  • Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents.    1) Why is the application doing that? 2) How and where is the appli...
  • Homsopty
  • Visitor
  • 2022 Views
  • 3 replies
  • 0 likes
  • Windows
  • 2022 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked songs not showing as liked on artist page (ALL DEVICES, NOT JUST DESKTOP)

PlanPremiumCountryUSADeviceLITERALLY HAPPENING ON EVERY DEVICE I OWN (windows 10, android, ios, macbook) My Question or IssueSome artists not showing the liked tracks that are sitting in my liked tracks. Yes i've made sure it's not another album/etc.

  • Casual Listener
  •   Plan Premium Country USA Device LITERALLY HAPPENING ON EVERY DEVICE I OWN (windows 10, android, ios, macbook)   My Question or Issue Some artists not showing the liked tracks tha...
  • tnebesar
  • Regular
  • 6224 Views
  • 29 replies
  • 19 likes
  • Artist
    Artist issues
    liked
    liked songs
  • 6224 Views
  • 29 replies
  • 19 likes

Superuser Contribution Windows media keys (pause, play, skip forward/back) don't work

As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service that would be overwriting the inputs, as far as I c...

  • Visitor
  • As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service ...
  • CarlosE
  • Moderator
  • 174 Views
  • 4 replies
  • 0 likes
  • 174 Views
  • 4 replies
  • 0 likes

Make an option to follow genres.

PlanPremiumOperating SystemWindows 10 My Question or IssueHello! Today I wanted to find some new songs, so I went to the 'Search' and then looked through all the genres. But then I thought, wouldn't it be a lot easier if I were to follow all my perso...

  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Hello!  Today I wanted to find some new songs, so I went to the 'Search' and then looked through all the genres. But t...
  • paigemusic23
  • Casual Listener
  • 236 Views
  • 2 replies
  • 1 likes
  • Desktop
    Other
  • 236 Views
  • 2 replies
  • 1 likes

Socks5 proxy does not work with default settings

PlanPremiumDevicePCOperating SystemWindows 10 21H2 19044.1645Spotify Version1.1.81.604.gccacfc8c with clean reinstall My Question or IssueWhen I set up the socks5 proxy through the client's built-in proxy function, it wouldn't work. I checked and fou...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10 21H2 19044.1645 Spotify Version 1.1.81.604.gccacfc8c with clean reinstall   My Question or Issue When I set up the socks5 p...
  • _graves
  • Newbie
  • 369 Views
  • 2 replies
  • 2 likes
  • bug
    proxy
  • 369 Views
  • 2 replies
  • 2 likes

Superuser Contribution More drop-outs

Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired.Have there been an issue with the servers at Spotify? Thank you in advance.

  • Regular
  • Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired. Have there been an issue with the ser...
  • Dian
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning into public network speaker

PlanPremiumCountry DeviceAsus (Don't know which one)Operating SystemWindows 10 My Question or Issue So I have this old laptop, which I now use to operate my speakers (only aux input) near my bed to have some music while I go to sleep. But the problem...

  • Newbie
  • Plan Premium Country   Device Asus (Don't know which one) Operating System Windows 10  My Question or Issue   So I have this old laptop, which I now use to operate my speak...
  • Dian
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • Network speaker
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is showing error auth:16 i've tried every other option on the community

hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotifyI've tried every other option on the community even reset my whole pc but cant get i...

  • Casual Listener
  • hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotify I've tried every other opt...
  • Yordan
  • Moderator
  • 193 Views
  • 6 replies
  • 0 likes
  • 193 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify premium doesn't start

Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed. However, today Spotify has completely stopped wor...

  • Casual Listener
  • Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed...
  • Alex
  • Moderator
  • 120 Views
  • 3 replies
  • 0 likes
  • 120 Views
  • 3 replies
  • 0 likes

Drake Views Won't Play

PlanPremiumCountry United KingdomDevice(Custom Desktop PC / One Plus 6)Operating System(Windows 10 / Oxygen OS) My Question or IssueSome songs play on Mobie but NOT Desktop. I only notice it with some of Drakes songs (im sure there are others im unaw...

  • Newbie
  • Plan Premium Country  United Kingdom Device (Custom Desktop PC / One Plus 6) Operating System (Windows 10 / Oxygen OS)   My Question or Issue Some songs play on Mobie but NOT Desk...
  • Ahm_ak
  • Visitor
  • 784 Views
  • 2 replies
  • 0 likes
  • 784 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify connect "everywhere" option gone

PlanPremiumCountryusaDevicewindows pc and various ios devicesOperating Systemwindows 10, IOS 15.5 My Question or Issuehi, i frequently use the "everywhere" option to play to my various echo devices simultaneously. however today the option disappeared...

  • Casual Listener
  • Plan Premium Country usa Device windows pc and various ios devices Operating System windows 10, IOS 15.5   My Question or Issue hi, i frequently use the "everywhere" option to play to ...
  • Yordan
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant find playlist

Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help mePremiumCountry indonesia Device(iPhone 12 Pro)Operating System(Windows 10.) My Question or IssueYesterday i made a playlist on dekstop ...

  • Visitor
  • Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help me Premium Country indonesia   Device (iPhone 12 Pro) Operating System (Wi...
  • Vasil
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Spotify is super laggy when hardware acceleration is off

It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on

  • Newbie
  • It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on
  • Amayy
  • Rising Star 4
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Amazon Echo not appearing in device list

If this is a duplicate post, feel free to link to a previous discussion, but I couldn't find one that precisely matched my situation. In my case, I am trying to play Spotify audio on a new Echo device that I've set up. But when I go into the list of ...

  • Casual Listener
  • If this is a duplicate post, feel free to link to a previous discussion, but I couldn't find one that precisely matched my situation.  In my case, I am trying to play Spotify audio on a new Echo...
  • Dian
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no conecta en mi pc de modo WIFI

Hace unos días la aplicacion dejo de conectar por Wifi desde el PC (Windows 10) al utilizar por red (cable) funciona normalmente, pero al usar el wifi no permite conectarme, me sale modo off-line (código error: 4). nose que pasa la he desistalado y h...

  • Newbie
  • Hace unos días la aplicacion dejo de conectar por Wifi desde el PC (Windows 10) al utilizar por red (cable) funciona normalmente, pero al usar el wifi no permite conectarme, me sale modo off-line (có...
  • Alex
  • Moderator
  • 940 Views
  • 3 replies
  • 0 likes
  • error code 4
    wifi connection
  • 940 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Most of my songs from local files randomly stopped playing.

PlanPremiumCountrySwedenDevicePC / iPhoneOperating SystemWindows 8.1 My Question or Issue Hi. I've been downloading music and adding it to my Spotify through local files for the longest time and I've never encountered and issue, until recently. Most ...

  • Casual Listener
  •   Plan Premium Country Sweden Device PC / iPhone Operating System Windows 8.1   My Question or Issue   Hi. I've been downloading music and adding it to my Spotify through l...
  • 1ZZY
  • Visitor
  • 2461 Views
  • 3 replies
  • 0 likes
  • 2461 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disable updates completely

Hey guys, TLDR: Is it possible to completely disable updates in Spotify? Dear developers, please try to put yourself in the position of an average user. What do you think (s)he wants to do when opening spotify?A) Listening to music or podcastsB) upda...

  • Music Fan
  • Hey guys,   TLDR: Is it possible to completely disable updates in Spotify?   Dear developers, please try to put yourself in the position of an average user. What do you think (s)he want...
  • Novy
  • Moderator
  • 8048 Views
  • 6 replies
  • 5 likes
  • 8048 Views
  • 6 replies
  • 5 likes

Superuser Contribution Spotify simply disconnects my Desktop from the internet. Help!

OK so I've had this issue for roughly 6 months now and with my Google detective work I've been unable to find a solution. Whenever I open the Desktop app on my PC the Ethernet connection is completely cut off and so I'm unable to use Spotify. I've re...

  • Casual Listener
  • OK so I've had this issue for roughly 6 months now and with my Google detective work I've been unable to find a solution.   Whenever I open the Desktop app on my PC the Ethernet connection is ...
  • CarlosE
  • Moderator
  • 1478 Views
  • 7 replies
  • 2 likes
  • 1478 Views
  • 7 replies
  • 2 likes