Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81191 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776833 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18270 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanoFreeCountryBrasilDevicePC O meu ambiente de trabalho usa Spotify Free; porém SEMPRE que começa a propaganda específica da Americanas ele trava e não volta mais. É necessário desconectar ele de todos os computadores e aparelhos pra que volte (o q...
Plano Free Country Brasil Device PC O meu ambiente de trabalho usa Spotify Free; porém SEMPRE que começa a propaganda específica da Americanas ele trava e não volta mais. É necessário d...
Spotify Star
558 Views
1 replies
0 likes
PlanPremiumCountryColombiaDeviceMotorola G60 and windows desktopOperating SystemAndroid and Windows 11 My Question or IssueFrom several weeks ago I found that the audio on the song "Forever we can make it!" of "THYME" is not correct.Sounds like it ha...
Plan Premium Country Colombia Device Motorola G60 and windows desktop Operating System Android and Windows 11 My Question or Issue From several weeks ago I found that the audio on th...
Community Legend
712 Views
1 replies
0 likes
I cannot choose my speakers as the output device on Spotify
I cannot choose my speakers as the output device on Spotify
Moderator
3055 Views
9 replies
1 likes
Listening to songs all day on Windows and/or Android, and suddenly playback pauses. I can resume playback, but will only play for about 3 seconds before pausing again. Every time this issue happens, it always plays for about 3 seconds and pauses agai...
Listening to songs all day on Windows and/or Android, and suddenly playback pauses. I can resume playback, but will only play for about 3 seconds before pausing again. Every time this issue happens, ...
Moderator
4510 Views
7 replies
1 likes
I have multiple Echo devices that work well playing simultaniously using the "Everywhere" device. I want to include my PC in the everywhere group. How can I manage which devices are in my everywhere group? Can I create another group and select device...
I have multiple Echo devices that work well playing simultaniously using the "Everywhere" device. I want to include my PC in the everywhere group. How can I manage which devices are in my...
Visitor
5332 Views
17 replies
18 likes
Operating SystemWindows 11My Question or IssueThe desktop app is lagging, although my PC is powerful enough to handle bigger programs. Is it me or the addition of video content made the app too heavy?
Operating System Windows 11 My Question or Issue The desktop app is lagging, although my PC is powerful enough to handle bigger programs. Is it me or the addition of video content made the app too...
Spotify Star
681 Views
1 replies
0 likes
Frequently throughout the day, Spotify sound will distort and get quiet. The songs are random but once it does it to a song, it's consistent at the same place even if I go back to that time or relisten later. So I assume it corrupts the cache but tha...
Frequently throughout the day, Spotify sound will distort and get quiet. The songs are random but once it does it to a song, it's consistent at the same place even if I go back to that time or relist...
Visitor
3173 Views
9 replies
1 likes
PlanPremium CountryNetherlands DeviceDesktop PC Operating SystemWindows 7 My Question or IssueEvery time I start my pc, Spotify starts with it's sound muted. I have to manually go to spotify to unmute it which really starts to bother me
Plan Premium Country Netherlands Device Desktop PC Operating System Windows 7 My Question or Issue Every time I start my pc, Spotify starts with it's so...
Visitor
9956 Views
8 replies
1 likes
PlanPremiumCountryusaDevicewindows 11 pcOperating Systemwindows 11 My Question or Issuenearly everytime i open the app or it opens on startup, the app will randomly skip through a bunch of songs, eventually stop on 1 after about 5-10 seconds. and the...
Plan Premium Country usa Device windows 11 pc Operating System windows 11 My Question or Issue nearly everytime i open the app or it opens on startup, the app will randomly skip thro...
Regular
6482 Views
21 replies
1 likes
now working repeat song.
now working repeat song.
Spotify Star
870 Views
1 replies
0 likes
I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few days ago is now greyed out.
I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few...
Visitor
4960 Views
12 replies
0 likes
It works on the web browser and my phone, but not the app on my laptop. It's a shame because I always use it on my laptop, but it hasn't worked for a week. I tried uninstalling it, logging out and in, restarted my computer, but none of it has worked.
It works on the web browser and my phone, but not the app on my laptop. It's a shame because I always use it on my laptop, but it hasn't worked for a week. I tried uninstalling it, logging out and in...
Not applicable
1512 Views
3 replies
0 likes
On my phone, I can start a podcast and it will play all unplayed episodes before switching to another podcast. On my computer, it changes to a different podcast after one episode. How do I fix that?
On my phone, I can start a podcast and it will play all unplayed episodes before switching to another podcast. On my computer, it changes to a different podcast after one episode. How do I fix that?
Spotify Star
740 Views
1 replies
0 likes
The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried reinstalling Spotify and using the Browser app and...
The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried...
Spotify Star
773 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceWindows desktop PCOperating SystemWindows My Question or IssueWhy is it so hard to create a f*$king refresh button. I listen to a daily podcast, and everyday I have to close and reopen spotify to get the new episode on S...
Plan Free/Premium Country Device Windows desktop PC Operating System Windows My Question or Issue Why is it so hard to create a f*$king refresh button. I listen to a dai...
Visitor
35601 Views
18 replies
69 likes
I am unable to find (Fawry) payment method in the URL:https://www.spotify.com/eg-en/purchaseAlthough it's shown in the previous page:https://www.spotify.com/eg-en/premium/Fawry is an Egyptian Payment Soultion and apparently it has Spotify Integeratio...
I am unable to find (Fawry) payment method in the URL: https://www.spotify.com/eg-en/purchase Although it's shown in the previous page: https://www.spotify.com/eg-en/premium/ Fawry is an Egyptian...
Visitor
4085 Views
3 replies
1 likes
Plan : PremiumCountry : IndiaDevice(Asus Vivobook)Operating System(Windows 10) My Question or Issuewhenever i play video songs it shows up "try installing latest version" even though it is the latest version . i even tried reinstalling . And sometime...
Plan : Premium Country : India Device (Asus Vivobook) Operating System (Windows 10) My Question or Issue whenever i play video songs it shows up "try installing latest version" ev...
Moderator
933 Views
1 replies
0 likes
A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a very long playlist of all the numbers.Is this because...
A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a ve...
Spotify Star
877 Views
6 replies
0 likes
PlanPremiumCountryUSDeviceDesktopOperating SystemWin10 My Question or IssueSpotify desktop app is randomly muting itself a few times a day, often without me even being at my desk with my hands on any device, phone included. I'm unclear what the fix w...
Plan Premium Country US Device Desktop Operating System Win10 My Question or Issue Spotify desktop app is randomly muting itself a few times a day, often without me even being at my ...
Moderator
3386 Views
7 replies
0 likes
Moderator edit: Asus x415 Operating System Windows 11 I've seen this exact issue talked about on the android app, but nothing on desktop. Whilst playing songs, the audio will randomly stop, whilst the bar below the pause button acts like the audio is...
Moderator edit: Asus x415 Operating System Windows 11 I've seen this exact issue talked about on the android app, but nothing on desktop. Whilst playing songs, the audio will ran...
Newbie
1209 Views
7 replies
0 likes
