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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2036 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150258 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138219 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11272 Views

1 replies

6 likes

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Superuser Contribution Spotify does not import my local files

My local files (LF) are Mp3 format, they are my own productions, not downloaded or copied. There is Spotify running in this Windows 11 PC. My LF are playable by Spotify, they are visible in Local Files folder. I created playlist with my LF to be able...

Casual Listener

My local files (LF) are Mp3 format, they are my own productions, not downloaded or copied. There is Spotify running in this Windows 11 PC. My LF are playable by Spotify, they are visible in Local ...

Joan

Moderator

506 Views

2 replies

0 likes

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Superuser Contribution System try icon disappears when Windows Explorer is restarted (Windows 11)

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear. It will not re-appear until I close Spotify fully, which due to...

Newbie

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear.   It ...

Dessi

Moderator

532 Views

1 replies

0 likes

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Solved!!Superuser Contribution Volume slider is unusably small on desktop app

PlanPremiumCountryCanadaOperating SystemWindows 11 My Question or IssueWhen using the app in a small window, the volume slider is so small that we can't use it effectively. The screenshot below shows spotify taking up a little less than half of my mo...

Newbie

Plan Premium Country Canada Operating System Windows 11   My Question or Issue When using the app in a small window, the volume slider is so small that we can't use it effectively. The s...

hasbullah84

Newbie

534 Views

2 replies

2 likes

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Superuser Contribution Playlists showing which songs are already added

The mobile app will show if you already have a song added to it, but the desktop version doesnt do that. It only tells you it is already on a playlist after you try adding it. Feel like it would be a nice quality of life change. Thank you for your ti...

Casual Listener

The mobile app will show if you already have a song added to it, but the desktop version doesnt do that. It only tells you it is already on a playlist after you try adding it. Feel like it would be a...

LuhJamie

Visitor

1207 Views

4 replies

0 likes

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Superuser Contribution New Folder Added All Playlists

PlanPremiumCountryUSADeviceHP Operating SystemWindows 11 My Question or IssueI try to separate out certain items into folders and today when I created a new folder at the top of my playlist view after a few seconds it had added all 775 playlists to t...

Casual Listener

Plan Premium Country USA Device HP  Operating System Windows 11   My Question or Issue I try to separate out certain items into folders and today when I created a new folder at th...

Joan

Moderator

520 Views

3 replies

0 likes

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Solved!! Can't see friends' listening activity

My Question or IssueI can't see any of my friends' activity and it kept saying "go to settings to enable my share my listening activity" which I did multiple times. I also uninstalled and reinstalled the app, restarted my computer, logged out and log...

Newbie

My Question or Issue I can't see any of my friends' activity and it kept saying "go to settings to enable my share my listening activity" which I did multiple times. I also uninstalled and reinstall...

MauriceMV

Spotify Star

430 Views

1 replies

0 likes

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Superuser Contribution Desktop APP lagging-glitching every sound on PC as long as it opens.

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueA whole week now, everyone in my friend group has the same issue. Support was 0 of help as they repeatedly said to try things we already done and already said they are tem...

Casual Listener

  Plan Premium Country Greece Device PC Operating System Windows 10   My Question or Issue A whole week now, everyone in my friend group has the same issue. Support was 0 of help...

AlejaR

Moderator

906 Views

6 replies

0 likes

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Superuser Contribution Sound cracking using 7.1 surround sound

PlanPremiumCountryThe NetherlandsDeviceSpotify for Windows (64 bit)1.2.51.345.gcc39d911Operating SystemWindows 11 Pro My Question or IssueWhen I open spotify with 7.1 surround sound on the sound glitches + you hear cracking sounds. When I disable sur...

Newbie

Plan Premium Country The Netherlands Device Spotify for Windows (64 bit) 1.2.51.345.gcc39d911 Operating System Windows 11 Pro   My Question or Issue When I open spotify with 7.1 surro...

MueroMe

Newbie

930 Views

2 replies

0 likes

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The extra data on song links breaks the link preview in some apps

PlanPremiumCountryIndiaDeviceMacbook Pro M3Operating SystemMacOS Sequoia 15.1.1 When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn't work, but when I remove the part after the main song's link(in the exam...

Newbie

Plan Premium Country India Device Macbook Pro M3 Operating System MacOS Sequoia 15.1.1   When copying a song's link and pasting it into apps(Telegram has been tested), the preview doesn...

312 Views

0 replies

0 likes

link
preview
share
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Superuser Contribution High Ping , when my music change

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Newbie

Everytime my song finish, and another one start, my ping Go from 20-30 to 230-300… I already did a clean installation, reinstalled windowsw and other things, but nothing.

Ivelina

Moderator

555 Views

1 replies

1 likes

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Superuser Contribution Why aren't my bluetooth headphones playing the music that I am playing?

My headphones are connected to my laptop via bluetooth, I have tried many suggested solutions, including attempting to update the drivers, uninstalling the app, clearing the cache, reconnecting my headphones, removing them as a device then reconnecti...

Visitor

My headphones are connected to my laptop via bluetooth, I have tried many suggested solutions, including attempting to update the drivers, uninstalling the app, clearing the cache, reconnecting my he...

Not applicable

616 Views

2 replies

0 likes

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Superuser Contribution Tracks are skipping 20-30 seconds ahead and skip to next with 3 minutes

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the cache and reduced the streaming quality, but nothing ...

Casual Listener

Every track I play freezes and skips forward 20-30 seconds when it gets to about 1 minute and skips to the next track when it gets to about 3 minutes. I've already reinstalled the app, cleaned the ca...

jpef0704

Newbie

2003 Views

5 replies

0 likes

Freezing
skipping jumping bumping
Song skipping
Song skipping automatically
Windows
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Superuser Contribution “Download” filter of the Library is activated without being requested

Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.

Regular

Many times after suspending the computer, the Library appears filtered by “downloads only”. It is a nuisance because I have to remove the filter every time.

Ivelina

Moderator

259 Views

1 replies

0 likes

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Superuser Contribution Windows Log In Link, Web Player, and Support Site are all not working

PlanPremiumCountryUnited States of AmericaDeviceComputer DesktopOperating SystemWindows 10My Question or IssueHello so I opened my spotify app on my windows desktop and it prompted me to relogin, so I clicked the login button. I then waited for the l...

Casual Listener

Plan Premium Country United States of America Device Computer Desktop Operating System Windows 10 My Question or Issue Hello so I opened my spotify app on my windows desktop and it prompted ...

Susan_GP

Moderator

5279 Views

7 replies

0 likes

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Superuser Contribution Spotify Desktop fails to load when AppData is folder redirected

PlanN/ACountryUnited StatesDeviceWindowsOperating SystemWindows 10 My Question or Issue The Spotify Windows desktop app fails to load after install when the appdata folder is pointed to a network location via folder redirection. We are in a corporate...

Visitor

  Plan N/A Country United States Device Windows Operating System Windows 10   My Question or Issue   The Spotify Windows desktop app fails to load after install when the ap...

Novy

Moderator

218 Views

1 replies

0 likes

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Superuser Contribution Spotify will not update with elevated admin privileges

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 11 home My Question or IssueI tell spotify to run as an administrator so that a password is required to run the app.Every week or so the desktop app tries to perform an automatic update, but n...

Casual Listener

Plan Free Country Canada Device Desktop Operating System Windows 11 home   My Question or Issue I tell spotify to run as an administrator so that a password is required to run the app....

Skunch

Casual Listener

1248 Views

3 replies

0 likes

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Superuser Contribution I can't login into my account on Spotify Desktop app (Error code: desktop_login_accounts:4)

Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned on a VPN extension (Touch VPN) to Google Chrome to...

Casual Listener

Plan: Free Country: Viet Nam Device: Laptop Operating System: Windows 11 My Question or Issue: -Issue: Can't login into my account on Spotify Desktop App -Backstory: Yesterday, I installed and turned...

Ivelina

Moderator

549 Views

1 replies

0 likes

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