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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135301 Views
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  • Mac
    Windows
  • 135301 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51910 Views
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  • Windows
  • 51910 Views
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Superuser Contribution New Amazon Echo not appearing in device list

If this is a duplicate post, feel free to link to a previous discussion, but I couldn't find one that precisely matched my situation. In my case, I am trying to play Spotify audio on a new Echo device that I've set up. But when I go into the list of ...

  • Casual Listener
  • If this is a duplicate post, feel free to link to a previous discussion, but I couldn't find one that precisely matched my situation.  In my case, I am trying to play Spotify audio on a new Echo...
  • Dian
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
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Superuser Contribution Spotify no conecta en mi pc de modo WIFI

Hace unos días la aplicacion dejo de conectar por Wifi desde el PC (Windows 10) al utilizar por red (cable) funciona normalmente, pero al usar el wifi no permite conectarme, me sale modo off-line (código error: 4). nose que pasa la he desistalado y h...

  • Newbie
  • Hace unos días la aplicacion dejo de conectar por Wifi desde el PC (Windows 10) al utilizar por red (cable) funciona normalmente, pero al usar el wifi no permite conectarme, me sale modo off-line (có...
  • Alex
  • Moderator
  • 946 Views
  • 3 replies
  • 0 likes
  • error code 4
    wifi connection
  • 946 Views
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Solved!!Superuser Contribution Most of my songs from local files randomly stopped playing.

PlanPremiumCountrySwedenDevicePC / iPhoneOperating SystemWindows 8.1 My Question or Issue Hi. I've been downloading music and adding it to my Spotify through local files for the longest time and I've never encountered and issue, until recently. Most ...

  • Casual Listener
  •   Plan Premium Country Sweden Device PC / iPhone Operating System Windows 8.1   My Question or Issue   Hi. I've been downloading music and adding it to my Spotify through l...
  • 1ZZY
  • Visitor
  • 2473 Views
  • 3 replies
  • 0 likes
  • 2473 Views
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Superuser Contribution Disable updates completely

Hey guys, TLDR: Is it possible to completely disable updates in Spotify? Dear developers, please try to put yourself in the position of an average user. What do you think (s)he wants to do when opening spotify?A) Listening to music or podcastsB) upda...

  • Music Fan
  • Hey guys,   TLDR: Is it possible to completely disable updates in Spotify?   Dear developers, please try to put yourself in the position of an average user. What do you think (s)he want...
  • Novy
  • Moderator
  • 8192 Views
  • 6 replies
  • 5 likes
  • 8192 Views
  • 6 replies
  • 5 likes

Superuser Contribution Spotify simply disconnects my Desktop from the internet. Help!

OK so I've had this issue for roughly 6 months now and with my Google detective work I've been unable to find a solution. Whenever I open the Desktop app on my PC the Ethernet connection is completely cut off and so I'm unable to use Spotify. I've re...

  • Casual Listener
  • OK so I've had this issue for roughly 6 months now and with my Google detective work I've been unable to find a solution.   Whenever I open the Desktop app on my PC the Ethernet connection is ...
  • CarlosE
  • Moderator
  • 1486 Views
  • 7 replies
  • 2 likes
  • 1486 Views
  • 7 replies
  • 2 likes

Superuser Contribution Home page not loading in Web player - Couldn't find that page error

PlanPremiumCountryUnited StatesDeviceDesktop Chrome Web BrowserOperating SystemWindows 10 My Question or IssueWhen I open the web player on any browser on any computer I see "Couldn't find that page" error. I also see this on the desktop app. If I op...

  • Casual Listener
  •   Plan Premium Country United States Device Desktop Chrome Web Browser Operating System Windows 10   My Question or Issue When I open the web player on any browser on any compute...
  • Eni
  • Moderator
  • 620 Views
  • 5 replies
  • 2 likes
  • Desktop Player
    home page
    Web Player
  • 620 Views
  • 5 replies
  • 2 likes

Spotify program showing as offline when connected to vpn

The Spotify program is showing as offline when connected to Nord vpn. Is there anyway to fix this because it is annoying to disconnect and reconnect to vpn every time?

  • Casual Listener
  • The Spotify program is showing as offline when connected to Nord vpn. Is there anyway to fix this because it is annoying to disconnect and reconnect to vpn every time?
  • Tortugayogi
  • Visitor
  • 3981 Views
  • 10 replies
  • 2 likes
  • 3981 Views
  • 10 replies
  • 2 likes

Superuser Contribution Local files not displaying properly

Somehow I have local FLAC files but none of them have their cover art displaying despite in other apps cover arts are properly shown. And for some music, the artist info is glitched.PlanPremiumCountryHong KongOperating SystemWindows 10

  • Newbie
  • Somehow I have local FLAC files but none of them have their cover art displaying despite in other apps cover arts are properly shown. And for some music, the artist info is glitched. Plan Premium ...
  • Jeremy
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly Doesn't Update (Remote Computer)

PlanPremiumCountryUnited StatesDeviceMultipleOperating SystemMultiple My Question or IssueI have a particular setup in my home office. I have a tiny, Windows 10 Home, headless PC that runs Spotify and is connected to a nice sound system. I control Sp...

  • Newbie
  • Plan Premium Country United States Device Multiple Operating System Multiple   My Question or Issue I have a particular setup in my home office. I have a tiny, Windows 10 Home, headles...
  • nward
  • Visitor
  • 425 Views
  • 5 replies
  • 2 likes
  • 425 Views
  • 5 replies
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Superuser Contribution Sharing playlists - will it update automatically on other's PC's?

Morning all, I am wanting to create a playlist, that I share with three friends. If, once I have shared the playlist with them, add more music to the playlists, will this new music automatically appear in the playlist on their PC, or do they need to ...

  • Visitor
  • Morning all,   I am wanting to create a playlist, that I share with three friends.   If, once I have shared the playlist with them, add more music to the playlists, will this new mu...
  • Vasil
  • Moderator
  • 14031 Views
  • 3 replies
  • 0 likes
  • Windows
  • 14031 Views
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Superuser Contribution Reinstalled - Every Single Library / Playlist is Empty

PlanPremium DeviceWindows 10 App and Chrome BrowserOperating SystemWindows 10 The Windows 10 App was not syncing with my mobile app and Spotify-made playlists began turning empty. I reinstalled Spotify and logged out off all my devices AND toggled of...

  • Regular
  • Plan Premium   Device Windows 10 App and Chrome Browser Operating System Windows 10   The Windows 10 App was not syncing with my mobile app and Spotify-made playlists began turning ...
  • shellw
  • Casual Listener
  • 441 Views
  • 4 replies
  • 2 likes
  • 441 Views
  • 4 replies
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Superuser Contribution Not playing songs unless liked; liked songs removed

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify would not play certain songs for me unless they were in my liked playlist. I restarted my PC to no avail. I then uninstalled and reinstalled Spotify, but all my liked...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify would not play certain songs for me unless they were in my liked playlist. I restarted my ...
  • Jeremy
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not letting me loop one song

PlanFreeCountryBelgiumDeviceOpera GX PlayerOperating SystemWindows 10 My Question or IssueSo. I like to listen to the exact same song, on repeat, for hours on end while I do stuff. Sometimes a certain song just really scratches that mental itch ya kn...

  • Casual Listener
  • Plan Free Country Belgium Device Opera GX Player Operating System Windows 10   My Question or Issue So. I like to listen to the exact same song, on repeat, for hours on end while I do ...
  • SpaceLaserCat
  • Casual Listener
  • 113 Views
  • 2 replies
  • 0 likes
  • loop
  • 113 Views
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Superuser Contribution this message keeps popping up i tried everything

a message saying firewall blocking spotify something like that even though turned it off (auth error 15 ). i tried eveything on google. i turned off firewall i uninstalled spotify but the same message presists idk what to do

  • Regular
  • a message saying firewall blocking spotify something like that even though turned it off (auth error 15 ). i tried eveything on google. i turned off firewall i uninstalled spotify but the same mes...
  • Dian
  • Moderator
  • 206 Views
  • 12 replies
  • 0 likes
  • 206 Views
  • 12 replies
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Superuser Contribution How to change shorcuts ?

I HAVE A PROBLEMMY SPACE BAR IS MY PAUSE SHORTCUT BUT I WANT TO HAVE FN+F9 TO PAUSE IT HOW DO I CHANGE ?

  • Newbie
  • I HAVE A PROBLEM MY SPACE BAR  IS MY PAUSE SHORTCUT BUT I WANT  TO HAVE FN+F9 TO PAUSE IT HOW DO I CHANGE ?  
  • Alex
  • Moderator
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
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Superuser Contribution Local files is broken, unable to be sent to iPhone (need Spotify staff help)

PlanPremiumCountryCanadaDeviceiPhone 11 Pro, Windows laptopOperating Systemidk the new Windows, like whatever it is, 10 or something, maybe 11, who cares My Question or Issue I have spent the last 2 hours attempting to fix my local files issue on Spo...

  • Music Fan
  • Plan Premium Country Canada Device iPhone 11 Pro, Windows laptop Operating System idk the new Windows, like whatever it is, 10 or something, maybe 11, who cares   My Question or Issue ...
  • Enigma777
  • Visitor
  • 2488 Views
  • 24 replies
  • 2 likes
  • broken
    Desktop
    Glitch
    iOS
    issue
    local files
    Windows
  • 2488 Views
  • 24 replies
  • 2 likes

Starting Spotify from DOS CMD

I'm running a music server in core mode and start my music software with DOS commands. What is the command to start Spotify from the CMD line?

  • Casual Listener
  • I'm running a music server in core mode and start my music software with DOS commands. What is the command to start Spotify from the CMD line? 
  • AlexFlores
  • Visitor
  • 9098 Views
  • 4 replies
  • 0 likes
  • Windows
  • 9098 Views
  • 4 replies
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Superuser Contribution Won't stop shuffling

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify keeps acting as if shuffle is selected when playing from Liked Songs. I cleared out my queue, thinking maybe it was a disconnect there, but once I hit play again, the qu...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Spotify keeps acting as if shuffle is selected when playing from Liked Songs. I cleared out my queue,...
  • Njuser
  • Visitor
  • 954 Views
  • 5 replies
  • 3 likes
  • 954 Views
  • 5 replies
  • 3 likes

Superuser Contribution discover weekly not playing new playlist for days after updating

for months, my discover weekly will update on the day it's supposed to, but when i try to listen to the new playlist, it doesn't update. if i press the big green play button, it continues to play last week's playlist, and if i press play on the first...

  • Visitor
  • for months, my discover weekly will update on the day it's supposed to, but when i try to listen to the new playlist, it doesn't update. if i press the big green play button, it continues to play las...
  • Dian
  • Moderator
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop stops playing music when screen falls asleep [Windows 10]

While playing music via the Spotify Desktop app and going AFK from my Windows 10 PC, Spotify stops playing my music after my screen falls asleep. This has not been an issue in the past, and I frequently used to leave my PC AFK while playing music whi...

  • Regular
  • While playing music via the Spotify Desktop app and going AFK from my Windows 10 PC, Spotify stops playing my music after my screen falls asleep. This has not been an issue in the past, and I frequen...
  • Dian
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • 56 Views
  • 1 replies
  • 0 likes