Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82180 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
782655 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
19876 Views
20 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUSADevicePCOperating SystemWindows 11My Question or IssueWhen I try to save or un-save albums or songs on desktop, the change is reflected on the song/album but not in my playlists or saved albums. When I go back to the album the ch...
Plan Premium Country USA Device PC Operating System Windows 11 My Question or Issue When I try to save or un-save albums or songs on desktop, the change is reflected on the song/album but no...
Moderator
522 Views
4 replies
0 likes
PlanPremiumCountrySwedenDeviceHigh-end PC (AMD Ryzen 9 5950X, RTX 3090, 32 GB RAM, ROG Crosshair VIII Dark Hero) on a 1000 Mbps download and upload internet speed.Operating SystemWindows 10My Question or IssueI want this fixed once and for all becaus...
Plan Premium Country Sweden Device High-end PC (AMD Ryzen 9 5950X, RTX 3090, 32 GB RAM, ROG Crosshair VIII Dark Hero) on a 1000 Mbps download and upload internet speed. Operating System Window...
Regular
1427 Views
7 replies
2 likes
PlanFreeCountryPortugalDeviceDesktopOperating SystemWindows 11 My Question or IssueWhen playing the album Mind at Large by Blasted Mechanism (https://open.spotify.com/intl-pt/album/0VzEB36jppPbhEet5LkMwp?si=OAv3l90hRrO1QRXh_4IWrw=) the following song...
Plan Free Country Portugal Device Desktop Operating System Windows 11 My Question or Issue When playing the album Mind at Large by Blasted Mechanism (https://open.spotify.com/intl-pt...
Community Legend
277 Views
1 replies
0 likes
PlanPremiumCountryHungaryDeviceDell Optiplex 3050 MicroOperating SystemWindows 10 Latest version of Spotify (1.2. 48.405.gf2c48e6f) can't play any song. Gives me error when clicking play saying "Spotify can't play this right now. If you have the file...
Plan Premium Country Hungary Device Dell Optiplex 3050 Micro Operating System Windows 10 Latest version of Spotify (1.2. 48.405.gf2c48e6f) can't play any song. Gives me error when cli...
Regular
810 Views
6 replies
0 likes
PlanPremium (Solo)CountryUSADeviceDesktop (Ryzen 5 5600G w/ NVIDIA RTX 3060) / Motorola Edge+ (2022)Operating SystemWindows 11 / Android My Question or IssueAs the subject infers, I can't join Jams via desktop. When I click a link to join a jam, it o...
Plan Premium (Solo) Country USA Device Desktop (Ryzen 5 5600G w/ NVIDIA RTX 3060) / Motorola Edge+ (2022) Operating System Windows 11 / Android My Question or Issue As the subject in...
Newbie
6043 Views
7 replies
1 likes
I've been reading through multiple posts about this issue but I haven't been able to find the answer. I'm on the desktop app and I get the "Spotify can't play this right now. If you have the file on your computer you can import it." message when I tr...
I've been reading through multiple posts about this issue but I haven't been able to find the answer. I'm on the desktop app and I get the "Spotify can't play this right now. If you have the file on ...
Regular
18239 Views
14 replies
1 likes
This happens when the song ends in a playlist and moves onto the next track in which at first you only hear a short transient sound before the normal song just quickly fades in and plays normal.Can anyone try to recreate this and see if they get the ...
This happens when the song ends in a playlist and moves onto the next track in which at first you only hear a short transient sound before the normal song just quickly fades in and plays normal. Can...
Spotify Star
552 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceLaptopOperating SystemWindows 11 and Ubuntu 24.10 My Question or IssueI quite like the list of songs randomly played after it finishes playing an album. How do I view and save the list of these random songs?
Plan Premium Country Singapore Device Laptop Operating System Windows 11 and Ubuntu 24.10 My Question or Issue I quite like the list of songs randomly played after it finishes playin...
Casual Listener
583 Views
2 replies
0 likes
PlanPremium Operating System(Windows 10) My Question or IssueI want to have Spotify download all episodes of selected podcasts. Is this possible? If it is not, I will have to keep using the otherwise absolutely awful app iTunes for Windows, or some o...
Plan Premium Operating System (Windows 10) My Question or Issue I want to have Spotify download all episodes of selected podcasts. Is this possible? If it is not, I will...
Regular
2419 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceHome PC Operating SystemWindows 11 Pro My Question or IssueEvery time I try logging in on my home pc, the desktop app sends me to the website as it should, but the website never loads. I've tried uninstalling and ...
Plan Premium Country United States Device Home PC Operating System Windows 11 Pro My Question or Issue Every time I try logging in on my home pc, the desktop app sends me to th...
Roadie
9889 Views
11 replies
2 likes
PlanPremiumCountryUSADeviceALIENWARE 17 R3Operating SystemWindows 10 Home version 22H2 My Question or IssueI can login via android app on my S24 Ultra just fine and been using it for years, never had an issue there. Recently about two weeks ago, afte...
Plan Premium Country USA Device ALIENWARE 17 R3 Operating System Windows 10 Home version 22H2 My Question or Issue I can login via android app on my S24 Ultra just fine and b...
Moderator
922 Views
1 replies
0 likes
Plan Premium Country India Device Dell Latitude 7490 Operating System Windows 11 My Question or Issue Placement issues in some places Issue 1 Issue 2
Plan Premium Country India Device Dell Latitude 7490 Operating System Windows 11 My Question or Issue Placement issues in some places Issue 1 Issue 2 ...
Casual Listener
396 Views
2 replies
0 likes
PlanFreeCountryIrelandDeviceThinkPad LenovoOperating SystemWindows 11 My Question or IssueSo far, this has been an unresolvable issue for me: I open Spotify, it immediately shows two error messages "sorry something went wrong" and "Spotify can't play...
Plan Free Country Ireland Device ThinkPad Lenovo Operating System Windows 11 My Question or Issue So far, this has been an unresolvable issue for me: I open Spotify, it immediately s...
Moderator
696 Views
6 replies
0 likes
PlanPremiumDevice(Desktop)Operating System(Windows 10) My Question or IssueI have downloaded several albums, everything worked fine when playing them offline until today, when I select them they stay on the loading screen indefinitely and I can't acc...
Plan Premium Device (Desktop) Operating System (Windows 10) My Question or Issue I have downloaded several albums, everything worked fine when playing them offline until today, when I ...
Moderator
1276 Views
3 replies
0 likes
So I'm browsing through my Liked Songs and sometimes there's a specific song I want to listen to first (or just in general), so I try and play it, but then it doesn't work. But if I play my entire Liked Songs playlist, it'll play albeit without my fi...
So I'm browsing through my Liked Songs and sometimes there's a specific song I want to listen to first (or just in general), so I try and play it, but then it doesn't work. But if I play my entire Li...
Casual Listener
654 Views
2 replies
0 likes
Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now i need to place the cursor in the close button tha...
Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now...
Regular
1002 Views
3 replies
4 likes
antes se veian las lindas portadas de las canciones actualmente salen en gris y no se pueden ver
antes se veian las lindas portadas de las canciones actualmente salen en gris y no se pueden ver
Moderator
614 Views
1 replies
0 likes
Operating SystemWindows 10 My Question or IssueMusic stopped playing on my windows 10 desktop PC. Pop up says "spotify cannot play right now if you have the file on your computer you can import it all my music plays fine when using my android phone
Operating System Windows 10 My Question or Issue Music stopped playing on my windows 10 desktop PC. Pop up says "spotify cannot play right now if you have the file on your computer...
Regular
673 Views
1 replies
1 likes
I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs. I tried All regular troubleshooting options in the...
I have the Problem that my Spotify Desktop App as well as the Webplayer do only show blackscreens, and sometimes after loading for a few minutes show the start page, but are unable to play any songs....
Spotify Star
680 Views
4 replies
0 likes
PlanPremiumCountryMultipleDevicePCOperating SystemWindows My Question or IssueI cannot log in using older version for windows ever since Spotify decided to log me out of every. Have tried reinstalling the older version and wiping all the spotify data...
Plan Premium Country Multiple Device PC Operating System Windows My Question or Issue I cannot log in using older version for windows ever since Spotify decided to log me out of ever...
Spotify
807 Views
1 replies
0 likes
