Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
89118 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
833979 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32845 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUnited StatesDeviceDesktop, iPhone 11 Pro Max, Macbook Air, Roku w/ SpotifyOperating SystemWindows 10 My Question or IssueWhen playing Spotify on another device, my Desktop will no longer sleep due to Spotify claiming there is "Back...
Plan Premium Country United States Device Desktop, iPhone 11 Pro Max, Macbook Air, Roku w/ Spotify Operating System Windows 10 My Question or Issue When playing Spotify on another de...
Casual Listener
7398 Views
5 replies
4 likes
I clicked on a Daily Mix playlist yesterday and i liked the songs that were in the playlist but i didnt save the playlist. today, i want to view my previously played Daily Mix playlists on spotify to find it
I clicked on a Daily Mix playlist yesterday and i liked the songs that were in the playlist but i didnt save the playlist. today, i want to view my previously played Daily Mix playlists on spotify to...
Spotify Star
6564 Views
3 replies
0 likes
PlanFreeCountryUnited KingdomDeviceGalaxy Book4 EdgeOperating SystemWindows 11 My Question or IssueWhen select the option to show the miniplayer in the spotify desktop app, a window, which the miniplayer is supposed to show in, appears. But it just s...
Plan Free Country United Kingdom Device Galaxy Book4 Edge Operating System Windows 11 My Question or Issue When select the option to show the miniplayer in the spotify desktop app, a...
Moderator
3097 Views
12 replies
1 likes
Hey, ive been having problems recently with my spotify app, i restart my computer daily and have tried clearing cache, reinstalling the app, updating windows, enabling and disableing hardware axcelleration. The problems im having is that it constantl...
Hey, ive been having problems recently with my spotify app, i restart my computer daily and have tried clearing cache, reinstalling the app, updating windows, enabling and disableing hardware ax...
Visitor
8592 Views
15 replies
0 likes
PlanPremiumCountry-Device(Notebook)Operating System(Windows 10 22H2) My Question or IssueThe tracks in the "recently played" section are shown aligned to the left, so album artwork is not displayed properly.this has been a long-standing issue and sti...
Plan Premium Country - Device (Notebook) Operating System (Windows 10 22H2) My Question or Issue The tracks in the "recently played" section are shown aligned to the left, so album a...
Moderator
500 Views
1 replies
0 likes
I am BEYOND frustrated at this point. My speaker works perfectly fine. Youtube videos and even Spotify's online player works fine. When I try to play music from the Spotify app, nothing plays. Yes, my volume is up within the app. Yes, I have tried re...
I am BEYOND frustrated at this point. My speaker works perfectly fine. Youtube videos and even Spotify's online player works fine. When I try to play music from the Spotify app, nothing plays. Yes, m...
Visitor
37653 Views
8 replies
0 likes
Premium/Windows.You have probably buried this 'move' in one of your incessantly update EULAs, I only care about setting all of my playlists to private again without having to go to each one and tick a box. How?
Premium/Windows. You have probably buried this 'move' in one of your incessantly update EULAs, I only care about setting all of my playlists to private again without having to go to each one and tic...
Newbie
2012 Views
2 replies
0 likes
PlanFreeCountryCanadaOperating SystemWindows 10My Question or IssueHi there, I was trying to change the advanced setting and faced an error at the bottom of the Setting pageit says "Failed to load URL https://d5ecgvacntsb3.cloudfront.net/test-ads/dyn...
Plan Free Country Canada Operating System Windows 10 My Question or Issue Hi there, I was trying to change the advanced setting and faced an error at the bottom of the Setting page ...
Visitor
21750 Views
19 replies
4 likes
Hello, I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Playlist stop to charge, i have to crash the app in windows, r...
Hello, I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Pl...
Moderator
1137 Views
6 replies
0 likes
PlanFreeCountryThe NetherlandsDeviceWindows PCOperating SystemWindows 10 My Question or IssueSpotify can't play music with me I get the error in the screenshot translated to English it says: spotify can't play this now. if the file is on your compute...
Plan Free Country The Netherlands Device Windows PC Operating System Windows 10 My Question or Issue Spotify can't play music with me I get the error in the screenshot translated to ...
Visitor
7528 Views
30 replies
0 likes
Periodically, on Windows 10, spotify believes that there is no internet connection when there is. This is abolutely infuriating, as the only way to fix it is to restart my PC. Has anyone else had this issue?
Periodically, on Windows 10, spotify believes that there is no internet connection when there is. This is abolutely infuriating, as the only way to fix it is to restart my PC. Has anyone els...
Visitor
27175 Views
21 replies
4 likes
I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find something to play." I've tried closing and reopening Spot...
I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find someth...
Spotify Star
962 Views
3 replies
0 likes
I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I liked on my phone.) but when I try to press play on...
I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I ...
Spotify Star
941 Views
1 replies
0 likes
Windows 10. Premium. Latest Spotify.I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.
Windows 10. Premium. Latest Spotify. I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.
Visitor
17088 Views
52 replies
7 likes
PlanPremium DeviceWindows / macOS desktop apps (tested on both) My Question or IssueWhen using a 4k display with scaling enabled on both windows and mac the artwork is not visible in full screen mode until the app is manually scaled up using ctrl/cmd...
Plan Premium Device Windows / macOS desktop apps (tested on both) My Question or Issue When using a 4k display with scaling enabled on both windows and mac the artwork is not vis...
Spotify Star
921 Views
3 replies
1 likes
Windows 11, Windows Store installed with winget. 1. Open a large discography.2. Hold down the end-key to scroll to the bottom as quickly as possible.3. Play a track near the bottom.4. "Spotify can't play this right now" This seems to be connected to ...
Windows 11, Windows Store installed with winget. 1. Open a large discography. 2. Hold down the end-key to scroll to the bottom as quickly as possible. 3. Play a track near the bottom. 4. ...
Moderator
2569 Views
9 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueOn the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. The icon changes for a split second only to change back to the previous one i...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue On the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. T...
Spotify Star
734 Views
1 replies
1 likes
PlanPremiumCountryUkraineDeviceSamsung S23 Ultra/PCOperating SystemAndroid/Windows When I connect PC to play I see different queue song on the phone and on the pc My Question or Issue
Plan Premium Country Ukraine Device Samsung S23 Ultra/PC Operating System Android/Windows When I connect PC to play I see different queue song on the phone and on the pc &nbs...
Moderator
603 Views
1 replies
0 likes
Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM Every other program on my PC is working just fine, but opening a playlist, navigating through them, switching back...
Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM 😅 Every other program on my PC is working just ...
Roadie
2752 Views
3 replies
0 likes
Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that's related to Spotify. This has been reported before b...
Spotify gets unresponsive -> You close it. Try to reopen it and you get a message box with "The Application is not responding". Only works again if you go to task manager and kill any process that...
Newbie
10732 Views
23 replies
3 likes
