Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82471 Views

40 replies

68 likes

  • 82471 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784417 Views

503 replies

64 likes

  • 784417 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20519 Views

22 replies

6 likes

  • 20519 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2916 Views

0 replies

4 likes

  • 2916 Views
  • 0 replies
  • 4 likes

Options Menu not appearing when right clicking songs.

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried reinstalling Spotify and using the Browser app and...

Newbie

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried...

Amay

Spotify Star

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refresh button

PlanFree/PremiumCountry DeviceWindows desktop PCOperating SystemWindows My Question or IssueWhy is it so hard to create a f*$king refresh button. I listen to a daily podcast, and everyday I have to close and reopen spotify to get the new episode on S...

Casual Listener

Plan Free/Premium Country   Device Windows desktop PC Operating System Windows   My Question or Issue Why is it so hard to create a f*$king refresh button.  I listen to a dai...

wexzareal

Visitor

35765 Views

18 replies

69 likes

  • 35765 Views
  • 18 replies
  • 69 likes

Superuser Contribution Why can't I find Fawry Payment in Purchase Page?

I am unable to find (Fawry) payment method in the URL:https://www.spotify.com/eg-en/purchaseAlthough it's shown in the previous page:https://www.spotify.com/eg-en/premium/Fawry is an Egyptian Payment Soultion and apparently it has Spotify Integeratio...

Visitor

I am unable to find (Fawry) payment method in the URL: https://www.spotify.com/eg-en/purchase Although it's shown in the previous page: https://www.spotify.com/eg-en/premium/ Fawry is an Egyptian...

Abdelrahmansherif

Visitor

4260 Views

3 replies

1 likes

  • 4260 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify video songs not working

Plan : PremiumCountry : IndiaDevice(Asus Vivobook)Operating System(Windows 10) My Question or Issuewhenever i play video songs it shows up "try installing latest version" even though it is the latest version . i even tried reinstalling . And sometime...

Casual Listener

Plan : Premium Country : India Device (Asus Vivobook) Operating System (Windows 10)   My Question or Issue whenever i play video songs it shows up "try installing latest version" ev...

Novy

Moderator

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Albums on laptop (windows) and mobile phone (android) show different displays

A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a very long playlist of all the numbers.Is this because...

Casual Listener

A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a ve...

Billy-J

Spotify Star

885 Views

6 replies

0 likes

  • 885 Views
  • 6 replies
  • 0 likes

Superuser Contribution Desktop app keeps muting itself periodically

PlanPremiumCountryUSDeviceDesktopOperating SystemWin10 My Question or IssueSpotify desktop app is randomly muting itself a few times a day, often without me even being at my desk with my hands on any device, phone included. I'm unclear what the fix w...

Regular

Plan Premium Country US Device Desktop Operating System Win10   My Question or Issue Spotify desktop app is randomly muting itself a few times a day, often without me even being at my ...

Yordan

Moderator

3444 Views

7 replies

0 likes

  • 3444 Views
  • 7 replies
  • 0 likes

Superuser Contribution Re: Songs going silent on desktop (web browser version)

Moderator edit: Asus x415 Operating System Windows 11 I've seen this exact issue talked about on the android app, but nothing on desktop. Whilst playing songs, the audio will randomly stop, whilst the bar below the pause button acts like the audio is...

Casual Listener

Moderator edit: Asus x415 Operating System Windows 11   I've seen this exact issue talked about on the android app, but nothing on desktop. Whilst playing songs, the audio will ran...

naevans

Newbie

1237 Views

7 replies

0 likes

  • 1237 Views
  • 7 replies
  • 0 likes

Superuser Contribution I'm using https://open.spotify.com/ -- but I can't see the search box.

1) I cant' find the search box on https://open.spotify.com/2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/46497893) The link to https://open.spotify.com/browse/ returns "Page not found".Many thanks for any...

Visitor

1) I cant' find the search box on https://open.spotify.com/ 2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/4649789 3) The link to https://open.spotify.c...

Joan

Moderator

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Annoying advertising

Lately spotify app on windows has gotten me so **bleep**ing mad, I don't know if I'm the only one who has these problems:1. Excess of ads: When I first downloaded spotify it used to play an audio advertisement about every seven songs, but it was only...

Newbie

Lately spotify app on windows has gotten me so **bleep**ing mad, I don't know if I'm the only one who has these problems: 1.  Excess of ads: When I first downloaded spotify it used to play an a...

rednblu

Roadie

2524 Views

1 replies

4 likes

  • 2524 Views
  • 1 replies
  • 4 likes

Superuser Contribution Webplayer Issues Again

Seems as though the webplayer is having issues again like it did the end of last year. It says it can't play certain tracks, then skips many tracks, then plays a song for 8 secs and then stops but the progress bar keeps going. I've tried all the thin...

Regular

Seems as though the webplayer is having issues again like it did the end of last year. It says it can't play certain tracks, then skips many tracks, then plays a song for 8 secs and then stops but th...

Yordan

Moderator

1856 Views

5 replies

1 likes

  • 1856 Views
  • 5 replies
  • 1 likes

Solved!! The spotify app does not open

PlanPremiumCountry BRAZILDeviceSAMSUNG COMPUTEROperating System Windows 10My Question or Issue Hi, I'm having trouble opening the spotify app. When I click to open an error message appears. I already tried to reinstall, but it did not work.

Casual Listener

  Plan Premium Country  BRAZIL Device SAMSUNG COMPUTER Operating System  Windows 10 My Question or Issue  Hi, I'm having trouble opening the spotify app. When I click to...

gecman

Newbie

24682 Views

3 replies

0 likes

  • 24682 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Stops Playing Music

PlanPremiumCountryCanadaDeviceAll devicesOperating SystemAll My Question or IssueIf I am playing music from a playlist, then hop into a Daily Mix playlist and click a track to play, it stops the music I was listening to and doesn't attempt to play th...

Casual Listener

Plan Premium Country Canada Device All devices Operating System All   My Question or Issue If I am playing music from a playlist, then hop into a Daily Mix playlist and click a track t...

Eni

Moderator

990 Views

5 replies

0 likes

  • 990 Views
  • 5 replies
  • 0 likes

Superuser Contribution Loudness consistency between normal / preview on desktop, W10

PlanPremiumCountryFRDevicedesktop pcOperating SystemSpotify for Windows (64 bit)1.2.61.443.gc51c574bMy Question or IssueHello Spotify makers,the loudness is not consistant between normal and preview mode. It is much louder and furthermore not changea...

Newbie

Plan Premium Country FR Device desktop pc Operating System Spotify for Windows (64 bit) 1.2.61.443.gc51c574b My Question or Issue Hello Spotify makers, the loudness is not consistant betwe...

Joan

Moderator

676 Views

2 replies

1 likes

  • 676 Views
  • 2 replies
  • 1 likes

[Desktop] Sort by Song Length

While there is a song-length column on the desktop version of Spotify, clicking the icon does not sort your songs, unlike the other columns. There should be an option that allows you to sort your music by the length of your songs.

Newbie

While there is a song-length column on the desktop version of Spotify, clicking the icon does not sort your songs, unlike the other columns. There should be an option that allows you to sort your mus...

carscientist

Newbie

17147 Views

4 replies

9 likes

Desktop
  • 17147 Views
  • 4 replies
  • 9 likes

Superuser Contribution Cant log in using email/username and password

Plan Premium Country Device Windows, iPad 3, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot log into the application but I can log into the browser. When i type in the email and password it says it is not recog...

Casual Listener

Plan Premium Country   Device Windows, iPad 3,  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cannot log into the applicati...

Vasil

Moderator

956 Views

6 replies

0 likes

  • 956 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify not showing album covers

Hi, so i have an issue where album covers are not showing and downloading, I'm using Spotify that I downloaded from the Spotify site also I'm running on windows 11.

Casual Listener

Hi, so i have an issue where album covers are not showing and downloading, I'm using Spotify that I downloaded from the Spotify site also I'm running on windows 11.

Dessi

Moderator

6570 Views

9 replies

0 likes

  • 6570 Views
  • 9 replies
  • 0 likes

Playbutton's equalizer visualisation keeps moving when the song is silent

Hello, Is it possible to get rid of this equalizer visualisation nervously waving when I play a song? Maybe it would be nice to get a toggle switch in settings to turn this (and other unwanted/unnessesary visuals) off? When a song is silent in the mi...

Roadie

Hello,  Is it possible to get rid of this equalizer visualisation nervously waving when I play a song? Maybe it would be nice to get a toggle switch in settings to turn this (and other unwanted...

Lanciano007

Roadie

757 Views

2 replies

0 likes

  • 757 Views
  • 2 replies
  • 0 likes

Spotify chooses random songs after my selection finished.

Playing a Neil Young album today, that ended and Spotify went straight to a Stevie Nicks album (not in my playlist or favourites) and I can't see where to turn that off. I don't want it to go anywhere, just stop till I ask it to do something else. Us...

Visitor

Playing a Neil Young album today, that ended and Spotify went straight to a Stevie Nicks album (not in my playlist or favourites) and I can't see where to turn that off. I don't want it to go anywhe...

AdamDamon

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify broken, loads home but can't play

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clicking a playlist from home (my own or recommended) s...

Regular

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clic...

ApiDoesntShowDevices

Regular

1922 Views

6 replies

0 likes

  • 1922 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Bug] When I close the lyrics for a song I get moved back to the place were that song is played

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueWhen I open the lyrics for a song everything is well but when I close the lyrics I get moved to the place where the song are played Example I listened to the...

Newbie

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue When I open the lyrics for a song everything is well but when I close the lyrics ...

Susan_GP

Moderator

731 Views

1 replies

1 likes

  • 731 Views
  • 1 replies
  • 1 likes