Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15503 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2427 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5698 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
When I use the app and the song features a video, it will not play. I don't care about the video, but I want to hear the music. All I get is a message that says:"Beklager, vi kan ikke spille av dette innholdet"...no reason, no troubleshooting availab...
When I use the app and the song features a video, it will not play. I don't care about the video, but I want to hear the music. All I get is a message that says: "Beklager, vi kan ikke spille av det...
Moderator
420 Views
1 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 11 My Question or IssueAs title says, Spotfy shows up as "Chrome" in Volume Mixer. I have experienced this issue before when using the Spotify app from Microsoft Store, but switching to the standalone app do...
Plan Premium Device PC Operating System Windows 11 My Question or Issue As title says, Spotfy shows up as "Chrome" in Volume Mixer. I have experienced this issue before when using the ...
Newbie
3403 Views
5 replies
0 likes
PlanPremiumCountryU.SDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have an issue with spotify's stability, i will use the app for like 20-30 mins and then the app will start to slow down. Songs will take longer to start playing, pl...
Plan Premium Country U.S Device Desktop PC Operating System Windows 10 My Question or Issue I have an issue with spotify's stability, i will use the app for like 20-30 mins and then ...
Spotify Star
423 Views
1 replies
0 likes
Hi! I’m having an issue on the Windows Desktop version of Spotify.When I like a song, it does not get added to my “Liked Songs” playlist.This problem happens only on the desktop app — on mobile, everything works normally.This has been happening for a...
Hi! I’m having an issue on the Windows Desktop version of Spotify. When I like a song, it does not get added to my “Liked Songs” playlist. This problem happens only on the desktop app — on mobile, ...
Spotify Star
2650 Views
9 replies
1 likes
I live in the Netherlands. However, I prefer listening to English music and podcasts. When I try to find podcasts the explore page shows mostly Dutch podcasts. Is there a way to browse the English podcast?
I live in the Netherlands. However, I prefer listening to English music and podcasts. When I try to find podcasts the explore page shows mostly Dutch podcasts. Is there a way to browse the English po...
Casual Listener
43113 Views
35 replies
39 likes
PlanPremiumCountryFinlandDeviceDesktop (PC)Operating SystemWindows 10 My Question or IssueHello, I hope I can explain my issue correctly: I have Spotify downloaded on my PC. The audio quality of Spotify changes, when the app is either minimized or in...
Plan Premium Country Finland Device Desktop (PC) Operating System Windows 10 My Question or Issue Hello, I hope I can explain my issue correctly: I have Spotify downloaded o...
Visitor
28613 Views
14 replies
1 likes
Every time I open the Spotify app on Windows it looks super zoomed in and I have to manually zoom out. Is there any way to set up the default zoom upon app start? I can provide a screenshot if necessary.
Every time I open the Spotify app on Windows it looks super zoomed in and I have to manually zoom out. Is there any way to set up the default zoom upon app start? I can provide a screenshot if necess...
Visitor
16002 Views
12 replies
2 likes
PlanPremiumCountryUnited Kingdom Device(Windows PC)Operating System(Windows 10) My Question or IssueSo for no reason at all, shuffling music from specific artists on Spotify off the web browser directly has now suddenly stopped including every song f...
Plan Premium Country United Kingdom Device (Windows PC) Operating System (Windows 10) My Question or Issue So for no reason at all, shuffling music from specific artists on S...
Moderator
1566 Views
6 replies
1 likes
Hello all,I’m not sure if this is the right place to report it, but I hope someone from the Spotify developer team can take a look.On https://open.spotify.com/concerts/, it seems the page only displays concerts based on my actual location. Although t...
Hello all, I’m not sure if this is the right place to report it, but I hope someone from the Spotify developer team can take a look. On https://open.spotify.com/concerts/, it seems the page...
Regular
482 Views
4 replies
0 likes
I've performed several clean reinstalls and even tried downloading from different sources, but after restarting Spotify once after the download, it stops playing songs as soon as the first song ends.
I've performed several clean reinstalls and even tried downloading from different sources, but after restarting Spotify once after the download, it stops playing songs as soon as the first song ends.
Visitor
4754 Views
11 replies
3 likes
I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.
I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.
Regular
4583 Views
3 replies
0 likes
PlanFreeCountryPortugalDeviceWindows PCOperating SystemWindows 11 My Question or IssueHi! I’m having a persistent issue with the Spotify Windows app.The app opens normally, but I can’t play anything inside channels, podcasts or playlists.The play but...
Plan Free Country Portugal Device Windows PC Operating System Windows 11 My Question or Issue Hi! I’m having a persistent issue with the Spotify Windows app. The app opens n...
Spotify Star
580 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueIs there a way to turn off the album art tiles on the playlists that were just added? Because wow, I absolutely HATE THIS, it takes up too much space, I don't want to see ...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue Is there a way to turn off the album art tiles on the playlists that were just added? Because w...
Newbie
16167 Views
16 replies
30 likes
PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....
Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify My Question or Issue Every image I upload for my profile picture looks fine ini...
Moderator
8057 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am new to spotify with a premium plan. I am not able to access the equalizer. I can see the...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am ne...
Moderator
2750 Views
1 replies
0 likes
PlanPremium DeviceDesktopOperating SystemWindows 11 Issue: When having crossfade ON & repeat current song OFF and i try to restart the song , the ending part of the previous song plays again at the start and it's really annoying. please try to fix th...
Plan Premium Device Desktop Operating System Windows 11 Issue: When having crossfade ON & repeat current song OFF and i try to restart the song , the ending part...
Regular
1456 Views
5 replies
0 likes
PlanPremiumCountryAustraliaDeviceLenovo Legion Pro 7Operating SystemWindows 11 Home My Question or IssueWhen I open a podcast episode I cannot see the threads for each comment, just the original comment. For example, I'm looking at one now and it say...
Plan Premium Country Australia Device Lenovo Legion Pro 7 Operating System Windows 11 Home My Question or Issue When I open a podcast episode I cannot see the threads for each commen...
Moderator
2001 Views
5 replies
0 likes
PlanFamilyCountryCanada DeviceAspire laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. When I discover an artist I like on Spotify I click on the "about the artist" link and then I might copy and cut and paste t...
Plan Family Country Canada Device Aspire laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. When I discover an artist I like on Sp...
Moderator
2208 Views
1 replies
1 likes
Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64__zpdnekdrzrea0\Spotify.exe from package SpotifyAB.SpotifyMu...
Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64...
Moderator
701 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...
Newbie
36574 Views
18 replies
0 likes
