Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83714 Views

40 replies

68 likes

  • 83714 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793879 Views

503 replies

64 likes

  • 793879 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23477 Views

25 replies

7 likes

  • 23477 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3046 Views

0 replies

4 likes

  • 3046 Views
  • 0 replies
  • 4 likes

Lagging

Operating SystemWindows 11My Question or IssueThe desktop app is lagging, although my PC is powerful enough to handle bigger programs. Is it me or the addition of video content made the app too heavy?

Newbie

Operating System Windows 11 My Question or Issue The desktop app is lagging, although my PC is powerful enough to handle bigger programs. Is it me or the addition of video content made the app too...

Amay

Spotify Star

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slack is distorting Spotify Sound

Frequently throughout the day, Spotify sound will distort and get quiet. The songs are random but once it does it to a song, it's consistent at the same place even if I go back to that time or relisten later. So I assume it corrupts the cache but tha...

Music Fan

Frequently throughout the day, Spotify sound will distort and get quiet. The songs are random but once it does it to a song, it's consistent at the same place even if I go back to that time or relist...

Kehza

Visitor

3243 Views

9 replies

1 likes

  • 3243 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Spotify starts muted

PlanPremium CountryNetherlands DeviceDesktop PC Operating SystemWindows 7 My Question or IssueEvery time I start my pc, Spotify starts with it's sound muted. I have to manually go to spotify to unmute it which really starts to bother me

Music Fan

Plan Premium   Country Netherlands    Device Desktop PC   Operating System Windows 7   My Question or Issue Every time I start my pc, Spotify starts with it's so...

yuv963

Visitor

10039 Views

8 replies

1 likes

  • 10039 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution app wont work on windows 11

PlanPremiumCountryusaDevicewindows 11 pcOperating Systemwindows 11 My Question or Issuenearly everytime i open the app or it opens on startup, the app will randomly skip through a bunch of songs, eventually stop on 1 after about 5-10 seconds. and the...

Regular

Plan Premium Country usa Device windows 11 pc Operating System windows 11   My Question or Issue nearly everytime i open the app or it opens on startup, the app will randomly skip thro...

codedvortex

Regular

7154 Views

21 replies

1 likes

  • 7154 Views
  • 21 replies
  • 1 likes

repeat song not working

now working repeat song.

Visitor

now working repeat song.

Jose_M

Spotify Star

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files option doesn't appear in my settings/privacy list

I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few days ago is now greyed out.

Casual Listener

I want to be able to see the local music files on my hard drive in my Spotify account but my settings/privacy list no longer shows the local files option and one track I linked into the account a few...

JustJJax

Visitor

5205 Views

12 replies

0 likes

  • 5205 Views
  • 12 replies
  • 0 likes

Superuser Contribution The app won't let me play my music. What do I do?

It works on the web browser and my phone, but not the app on my laptop. It's a shame because I always use it on my laptop, but it hasn't worked for a week. I tried uninstalling it, logging out and in, restarted my computer, but none of it has worked.

Casual Listener

It works on the web browser and my phone, but not the app on my laptop. It's a shame because I always use it on my laptop, but it hasn't worked for a week. I tried uninstalling it, logging out and in...

Not applicable

1544 Views

3 replies

0 likes

  • 1544 Views
  • 3 replies
  • 0 likes

How do I get my computer to stay on one podcast for multiple episodes?

On my phone, I can start a podcast and it will play all unplayed episodes before switching to another podcast. On my computer, it changes to a different podcast after one episode. How do I fix that?

Newbie

On my phone, I can start a podcast and it will play all unplayed episodes before switching to another podcast. On my computer, it changes to a different podcast after one episode. How do I fix that?

Bittencourt

Spotify Star

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Options Menu not appearing when right clicking songs.

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried reinstalling Spotify and using the Browser app and...

Newbie

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried...

Amay

Spotify Star

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refresh button

PlanFree/PremiumCountry DeviceWindows desktop PCOperating SystemWindows My Question or IssueWhy is it so hard to create a f*$king refresh button. I listen to a daily podcast, and everyday I have to close and reopen spotify to get the new episode on S...

Casual Listener

Plan Free/Premium Country   Device Windows desktop PC Operating System Windows   My Question or Issue Why is it so hard to create a f*$king refresh button.  I listen to a dai...

wexzareal

Visitor

35913 Views

18 replies

69 likes

  • 35913 Views
  • 18 replies
  • 69 likes

Superuser Contribution Why can't I find Fawry Payment in Purchase Page?

I am unable to find (Fawry) payment method in the URL:https://www.spotify.com/eg-en/purchaseAlthough it's shown in the previous page:https://www.spotify.com/eg-en/premium/Fawry is an Egyptian Payment Soultion and apparently it has Spotify Integeratio...

Visitor

I am unable to find (Fawry) payment method in the URL: https://www.spotify.com/eg-en/purchase Although it's shown in the previous page: https://www.spotify.com/eg-en/premium/ Fawry is an Egyptian...

Abdelrahmansherif

Visitor

4390 Views

3 replies

1 likes

  • 4390 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify video songs not working

Plan : PremiumCountry : IndiaDevice(Asus Vivobook)Operating System(Windows 10) My Question or Issuewhenever i play video songs it shows up "try installing latest version" even though it is the latest version . i even tried reinstalling . And sometime...

Casual Listener

Plan : Premium Country : India Device (Asus Vivobook) Operating System (Windows 10)   My Question or Issue whenever i play video songs it shows up "try installing latest version" ev...

Novy

Moderator

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

Albums on laptop (windows) and mobile phone (android) show different displays

A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a very long playlist of all the numbers.Is this because...

Casual Listener

A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a ve...

Billy-J

Spotify Star

895 Views

6 replies

0 likes

  • 895 Views
  • 6 replies
  • 0 likes

Superuser Contribution Desktop app keeps muting itself periodically

PlanPremiumCountryUSDeviceDesktopOperating SystemWin10 My Question or IssueSpotify desktop app is randomly muting itself a few times a day, often without me even being at my desk with my hands on any device, phone included. I'm unclear what the fix w...

Regular

Plan Premium Country US Device Desktop Operating System Win10   My Question or Issue Spotify desktop app is randomly muting itself a few times a day, often without me even being at my ...

Yordan

Moderator

3499 Views

7 replies

0 likes

  • 3499 Views
  • 7 replies
  • 0 likes

Superuser Contribution Re: Songs going silent on desktop (web browser version)

Moderator edit: Asus x415 Operating System Windows 11 I've seen this exact issue talked about on the android app, but nothing on desktop. Whilst playing songs, the audio will randomly stop, whilst the bar below the pause button acts like the audio is...

Casual Listener

Moderator edit: Asus x415 Operating System Windows 11   I've seen this exact issue talked about on the android app, but nothing on desktop. Whilst playing songs, the audio will ran...

naevans

Newbie

1262 Views

7 replies

0 likes

  • 1262 Views
  • 7 replies
  • 0 likes

Superuser Contribution I'm using https://open.spotify.com/ -- but I can't see the search box.

1) I cant' find the search box on https://open.spotify.com/2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/46497893) The link to https://open.spotify.com/browse/ returns "Page not found".Many thanks for any...

Visitor

1) I cant' find the search box on https://open.spotify.com/ 2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/4649789 3) The link to https://open.spotify.c...

Joan

Moderator

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Annoying advertising

Lately spotify app on windows has gotten me so **bleep**ing mad, I don't know if I'm the only one who has these problems:1. Excess of ads: When I first downloaded spotify it used to play an audio advertisement about every seven songs, but it was only...

Newbie

Lately spotify app on windows has gotten me so **bleep**ing mad, I don't know if I'm the only one who has these problems: 1.  Excess of ads: When I first downloaded spotify it used to play an a...

rednblu

Roadie

2536 Views

1 replies

4 likes

  • 2536 Views
  • 1 replies
  • 4 likes

Superuser Contribution Webplayer Issues Again

Seems as though the webplayer is having issues again like it did the end of last year. It says it can't play certain tracks, then skips many tracks, then plays a song for 8 secs and then stops but the progress bar keeps going. I've tried all the thin...

Regular

Seems as though the webplayer is having issues again like it did the end of last year. It says it can't play certain tracks, then skips many tracks, then plays a song for 8 secs and then stops but th...

Yordan

Moderator

1872 Views

5 replies

1 likes

  • 1872 Views
  • 5 replies
  • 1 likes

Solved!! The spotify app does not open

PlanPremiumCountry BRAZILDeviceSAMSUNG COMPUTEROperating System Windows 10My Question or Issue Hi, I'm having trouble opening the spotify app. When I click to open an error message appears. I already tried to reinstall, but it did not work.

Casual Listener

  Plan Premium Country  BRAZIL Device SAMSUNG COMPUTER Operating System  Windows 10 My Question or Issue  Hi, I'm having trouble opening the spotify app. When I click to...

gecman

Newbie

24728 Views

3 replies

0 likes

  • 24728 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Stops Playing Music

PlanPremiumCountryCanadaDeviceAll devicesOperating SystemAll My Question or IssueIf I am playing music from a playlist, then hop into a Daily Mix playlist and click a track to play, it stops the music I was listening to and doesn't attempt to play th...

Casual Listener

Plan Premium Country Canada Device All devices Operating System All   My Question or Issue If I am playing music from a playlist, then hop into a Daily Mix playlist and click a track t...

Eni

Moderator

1015 Views

5 replies

0 likes

  • 1015 Views
  • 5 replies
  • 0 likes