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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution How to completely clear all songs in the queue using the desktop app in Windows? Thanks

Premium PlanCountry USADeviceWindows: laptopOperating System: Windows 10 My Question: How to completely clear all songs in the queue using the desktop app in Windows?Thanks

  • Casual Listener
  • Premium Plan Country USA DeviceWindows: laptop Operating System: Windows 10   My Question:  How to   completely clear all songs   in the   queue   using ...
  • Ver
  • Moderator
  • 290 Views
  • 1 replies
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  • 290 Views
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Solved!!Superuser Contribution Liked songs discrepancy

PlanPremiumCountryCanadaDeviceLenovo Y50-70Operating SystemWindows 10 My Question or IssueNot all liked song from an artist shows up in the liked song playlist

  • Casual Listener
  • Plan Premium Country Canada Device Lenovo Y50-70 Operating System Windows 10   My Question or Issue Not all liked song from an artist shows up in the liked song playlist
  • Jeremy
  • Moderator
  • 192 Views
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  • 192 Views
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Solved!!Superuser Contribution [Desktop][Browse] add page down and page up

Looked around and didn't see keyboard page up or page down support for the desktop Spotify app. Adding support for these will allow the user to navigate pages with the keyboard instead of only with the mouse. Arrow up and arrow down, page up page dow...

  • Newbie
  • Looked around and didn't see keyboard page up or page down support for the desktop Spotify app. Adding support for these will allow the user to navigate pages with the keyboard instead of only with t...
  • Eni
  • Moderator
  • 96 Views
  • 1 replies
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  • Browse
    Desktop
  • 96 Views
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Superuser Contribution Spotify playlists not loading

Plan:Premium Operating System:Windows 10 My Question or Issue:None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running the program as administrator but that also does not resolve the issue. Whe...

  • Visitor
  • Plan: Premium   Operating System: Windows 10   My Question or Issue: None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried runnin...
  • Alex
  • Moderator
  • 71 Views
  • 1 replies
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  • 71 Views
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Superuser Contribution Random Song Plays after 1 selected song

PlanPremiumCountryUSADevicePCOperating SystemWin 10 My Question or IssueWhenever I play a song or want to listen to an entire album, one song plays, then a random one. Here's an example: I wanted to listen to a Radiohead album. It played the first so...

  • Regular
  •   Plan Premium Country USA Device PC Operating System Win 10   My Question or Issue Whenever I play a song or want to listen to an entire album, one song plays, then a random one...
  • andersmjakobsen
  • Visitor
  • 1001 Views
  • 17 replies
  • 1 likes
  • Album order of play
    Playlist
    queue error
    Win10
  • 1001 Views
  • 17 replies
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Superuser Contribution the app desktop is block with the adblock

PlanFreeCountryFranceDeviceHP Laptop Operating SystemWindows 10 21h2 OS:19044.1466 My Question or IssueWhy the ad is displayed to the middle in the app desktop and Who block the app by the preventing the ad close. When there are the feature for preve...

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  • Composer
  • Plan Free Country France Device HP Laptop  Operating System Windows 10 21h2 OS:19044.1466   My Question or Issue Why the ad is displayed to the middle in the app desktop and Who b...
  • Ver
  • Moderator
  • 218 Views
  • 3 replies
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  • adblock
    Desktop
    Music
    navigate
  • 218 Views
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Superuser Contribution Windows Desktop app does not Recognize Devices

Plan:PremiumCountry:USADevice:(iPhone SE, Web Browser, Google Chrome.)Operating System:(Windows 10.) My Question or Issue:Randomly today while booting up my PC I noticed discord was no longer tracking my listening. After attempting to fix that I came...

  • Music Fan
  • Plan: Premium Country: USA Device: (iPhone SE, Web Browser, Google Chrome.) Operating System: (Windows 10.)   My Question or Issue: Randomly today while booting up my PC I noticed di...
  • ijustwantmusic0
  • Newbie
  • 979 Views
  • 18 replies
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  • 979 Views
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Solved!!Superuser Contribution FLAC file cover is not broadcasted in spotify ?

PlanFreeCountrySwitzerlandDeviceComputerOperating SystemWindows 10 enterprise, 21h2 My Question or IssueWhy FLAC file cover image is not broadcasted in Spotify?When I play a flac file in Spotify, the song cover doesn't appear on Spotify, but when I p...

  • Casual Listener
  • Plan Free Country Switzerland Device Computer Operating System Windows 10 enterprise, 21h2   My Question or Issue Why FLAC file cover image is not broadcasted in Spotify? When I play ...
  • MafeG
  • Moderator
  • 286 Views
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  • 286 Views
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Superuser Contribution Bring back the "Add to Queue" Button!

PlanPremiumCountryUSADeviceMSI DesktopOperating SystemWindows 10 My Question or IssueI have always used the add to queue option in the right click menu, and when I checked today, the button was not in the Windows desktop version. The button is not, h...

  • Newbie
  • Plan Premium Country USA Device MSI Desktop Operating System Windows 10   My Question or Issue I have always used the add to queue option in the right click menu, and when I checked to...
  • Alex
  • Moderator
  • 74 Views
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  • 74 Views
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Superuser Contribution One Windows PC does not want to sync with other devices

PlanPremiumCountryUnited StatesDeviceDell Desktop PCOperating SystemWindows 10 My Question or IssueSong playback syncs between all my devices rather well, among my phone, Macbook, Dell laptop... but not my Dell Desktop with the Spotify app. For this ...

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  • Roadie
  • Plan Premium Country United States Device Dell Desktop PC Operating System Windows 10   My Question or Issue Song playback syncs between all my devices rather well, among my phone, Mac...
  • MafeG
  • Moderator
  • 560 Views
  • 5 replies
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  • 560 Views
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Superuser Contribution Drag multiple Songs to Queue

Operating SystemWindows 10 / Windows 11 My IssueIt's not possible to select and drag multiple songs to the Queue, only the first item of the selection will be added. I have attached a screen-recording of the issue.

  • Casual Listener
  •   Operating System Windows 10 / Windows 11   My Issue It's not possible to select and drag multiple songs to the Queue, only the first item of the selection will be added.   I h...
  • Ver
  • Moderator
  • 540 Views
  • 5 replies
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  • 540 Views
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Solved!!Superuser Contribution Spotify web/desktop player won't load but it does reproduce music

PlanPremiumCountryArgentinaDeviceWeb Player (all browsers) and Windows Desktop Player My Question or IssueFrom today Spotify desktop and web player won't load, but I can log in. I try to reproduce from my phone by sync and surprisingly web does repro...

  • Casual Listener
  •   Plan Premium Country Argentina Device Web Player (all browsers) and Windows Desktop Player   My Question or Issue From today Spotify desktop and web player won't load, but I can ...
  • Kiril
  • Moderator
  • 189 Views
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  • Desktop
    facebok login
    Log in errors
    Web player issue
    Windows
  • 189 Views
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Solved!!Superuser Contribution Black Screen for Spotify Win 10 App

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of it works. I'm really sick of the flawed design of the app.- Uninstalled...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue My Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of...
  • yjchyan
  • Casual Listener
  • 106 Views
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  • 106 Views
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Superuser Contribution Error: client_token:101 (Can't Login)

PlanPremiumCountryAustraliaDeviceDesktop WindowsOperating SystemWindows 10 My Question or IssueOne day, my Spotify on my PC just stopped working. So I uninstalled & reinstalled, but now I simply cant login. I'll get error message "client_token:101". ...

  • Newbie
  • Plan Premium Country Australia Device Desktop Windows Operating System Windows 10   My Question or Issue One day, my Spotify on my PC just stopped working. So I uninstalled & reins...
  • Jeremy
  • Moderator
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
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Solved!!Superuser Contribution Duo Plan with Alexa - PC - Android and Apple Phones

PlanDuo CountryUS DeviceWindows desktops, Iphone, Samsung Galaxy and an Alexa. Operating System(iOS 10, Android Oreo, Windows 10,etc.) I added my husband to Spotify with a Duo account. I typically control Spotify through my laptop and play on Alexa. ...

  • Regular
  • Plan Duo  Country US  Device Windows desktops, Iphone, Samsung Galaxy and an Alexa.  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I added my husband to...
  • Eni
  • Moderator
  • 126 Views
  • 3 replies
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  • 126 Views
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Superuser Contribution Problem with searching podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have encountered a problem, when...

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  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Alex
  • Moderator
  • 127 Views
  • 5 replies
  • 0 likes
  • 127 Views
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Superuser Contribution [Web Player] Can't play album on web player

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web player. I have no issue playing it on the desktop app or mobile app. Whenever I...

  • Regular
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web pla...
  • Jeremy
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to link Spotify with XboX Game Bar (Windows 10)

PlanFreeCountryCzech RepublicDeviceDeskopOperating SystemWindows 10 My Question or IssueI am trying for hours, been searching on community posts but still nothing helped me:I want to link my Spotify account with XBoX Game Bar but everytime I click on...

  • Regular
  • Plan Free Country Czech Republic Device Deskop Operating System Windows 10   My Question or Issue I am trying for hours, been searching on community posts but still nothing...
  • swifty9090
  • Visitor
  • 2475 Views
  • 16 replies
  • 1 likes
  • 2475 Views
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Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

  • Newbie
  • lol Plan Premium   Country Ukraine   Operating System Windows 10   My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will a...
  • Awardowich
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
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Solved!!Superuser Contribution PC and Android will not sync to each other

PlanPremiumDeviceLenovo Thinkpad, Samsung Galaxy S21 UltraOperating SystemWindows 10, Android 12 My IssueI first noticed this issue on October 18, 2021. I am unable to sync my phone and my PC local files with each other - the download shows as comple...

  • Casual Listener
  • Plan Premium Device Lenovo Thinkpad, Samsung Galaxy S21 Ultra Operating System Windows 10, Android 12   My Issue I first noticed this issue on October 18, 2021. I am unable to sync my ph...
  • MafeG
  • Moderator
  • 420 Views
  • 3 replies
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  • 420 Views
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