Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793156 Views

503 replies

64 likes

  • 793156 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

  • 3040 Views
  • 0 replies
  • 4 likes

Superuser Contribution Loudness consistency between normal / preview on desktop, W10

PlanPremiumCountryFRDevicedesktop pcOperating SystemSpotify for Windows (64 bit)1.2.61.443.gc51c574bMy Question or IssueHello Spotify makers,the loudness is not consistant between normal and preview mode. It is much louder and furthermore not changea...

Newbie

Plan Premium Country FR Device desktop pc Operating System Spotify for Windows (64 bit) 1.2.61.443.gc51c574b My Question or Issue Hello Spotify makers, the loudness is not consistant betwe...

Joan

Moderator

687 Views

2 replies

1 likes

  • 687 Views
  • 2 replies
  • 1 likes

[Desktop] Sort by Song Length

While there is a song-length column on the desktop version of Spotify, clicking the icon does not sort your songs, unlike the other columns. There should be an option that allows you to sort your music by the length of your songs.

Newbie

While there is a song-length column on the desktop version of Spotify, clicking the icon does not sort your songs, unlike the other columns. There should be an option that allows you to sort your mus...

carscientist

Newbie

17250 Views

4 replies

9 likes

Desktop
  • 17250 Views
  • 4 replies
  • 9 likes

Superuser Contribution Cant log in using email/username and password

Plan Premium Country Device Windows, iPad 3, Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot log into the application but I can log into the browser. When i type in the email and password it says it is not recog...

Casual Listener

Plan Premium Country   Device Windows, iPad 3,  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cannot log into the applicati...

Vasil

Moderator

969 Views

6 replies

0 likes

  • 969 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify not showing album covers

Hi, so i have an issue where album covers are not showing and downloading, I'm using Spotify that I downloaded from the Spotify site also I'm running on windows 11.

Casual Listener

Hi, so i have an issue where album covers are not showing and downloading, I'm using Spotify that I downloaded from the Spotify site also I'm running on windows 11.

Dessi

Moderator

6704 Views

9 replies

0 likes

  • 6704 Views
  • 9 replies
  • 0 likes

Playbutton's equalizer visualisation keeps moving when the song is silent

Hello, Is it possible to get rid of this equalizer visualisation nervously waving when I play a song? Maybe it would be nice to get a toggle switch in settings to turn this (and other unwanted/unnessesary visuals) off? When a song is silent in the mi...

Roadie

Hello,  Is it possible to get rid of this equalizer visualisation nervously waving when I play a song? Maybe it would be nice to get a toggle switch in settings to turn this (and other unwanted...

Lanciano007

Roadie

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Spotify chooses random songs after my selection finished.

Playing a Neil Young album today, that ended and Spotify went straight to a Stevie Nicks album (not in my playlist or favourites) and I can't see where to turn that off. I don't want it to go anywhere, just stop till I ask it to do something else. Us...

Visitor

Playing a Neil Young album today, that ended and Spotify went straight to a Stevie Nicks album (not in my playlist or favourites) and I can't see where to turn that off. I don't want it to go anywhe...

AdamDamon

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify broken, loads home but can't play

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clicking a playlist from home (my own or recommended) s...

Regular

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clic...

ApiDoesntShowDevices

Regular

1959 Views

6 replies

0 likes

  • 1959 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Bug] When I close the lyrics for a song I get moved back to the place were that song is played

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueWhen I open the lyrics for a song everything is well but when I close the lyrics I get moved to the place where the song are played Example I listened to the...

Newbie

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue When I open the lyrics for a song everything is well but when I close the lyrics ...

Susan_GP

Moderator

741 Views

1 replies

1 likes

  • 741 Views
  • 1 replies
  • 1 likes

Spotify App or Web stops working or responding - due to ads blocked at workplace

At my workplace, trying to use my Spotify Premium, the desktop app plays maybe one song before stopping responding. It even won't close and only can via task manager. I strongly believe this is because it is trying to load ads or content being filter...

Newbie

At my workplace, trying to use my Spotify Premium, the desktop app plays maybe one song before stopping responding. It even won't close and only can via task manager. I strongly believe this is becau...

MateusM

Spotify Star

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Superuser Contribution how can i find a spotify version available for windows 8.1?

i want to find a version of spotify available for windows 8.1. i dont even know what is the latest version available for windows 8.1, can yall help me out?

Visitor

i want to find a version of spotify available for windows 8.1. i dont even know what is the latest version available for windows 8.1, can yall help me out?

Susan_GP

Moderator

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify quieter

PlanFreeCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueHi, I copied the root folder to another location, then back, and since then the downloaded app has become quieter, but so much so that what was 30% is now 60% as loud. When ...

Regular

  Plan Free Country Hungary Device PC Operating System Windows 10   My Question or Issue Hi, I copied the root folder to another location, then back, and since then the downloade...

PinkLadYy

Casual Listener

7772 Views

22 replies

0 likes

  • 7772 Views
  • 22 replies
  • 0 likes

[Windows 11] Volume Changes between applications

PlanPremiumCountryUnited StatesDeviceASUS TUF F15 (Windows 11 Laptop)Operating SystemWindows 11 My Question or IssueFor the past month, whenever I switch to my Spotify window, the system instantly goes up to 67% volume, every time. However, when swit...

Casual Listener

Plan Premium Country United States Device ASUS TUF F15 (Windows 11 Laptop) Operating System Windows 11   My Question or Issue For the past month, whenever I switch to my Spotify window...

ParadoxicalLemon08

Casual Listener

6429 Views

9 replies

1 likes

  • 6429 Views
  • 9 replies
  • 1 likes

Spotify Update bug

PlanFreeCountryU.S. DeviceWindows PCOperating SystemWindows 11 My Question or IssueSpotify wanted to update today, but for whatever reason after it finished updating it would not open at all. I've had to uninstall/reinstall twice and both times it ha...

Visitor

Plan Free Country U.S.  Device Windows PC Operating System Windows 11   My Question or Issue Spotify wanted to update today, but for whatever reason after it finished updating it ...

Amay

Spotify Star

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possibility to help correct the release dates of albums

hey there, i noticed especially in the hip-hop/rap genre that many many release dates of albums are insanely incorrect. Is there any way to inform spotify about the correct ones and thus helping them to correct their database? I think many users woul...

Newbie

hey there,   i noticed especially in the hip-hop/rap genre that many many release dates of albums are insanely incorrect. Is there any way to inform spotify about the correct ones and thus...

Novy

Moderator

3785 Views

4 replies

1 likes

Windows
  • 3785 Views
  • 4 replies
  • 1 likes

Superuser Contribution Opening minimized?

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I have my Spotify client set to open minimized, but it's not doing that. It does open after Windows starts, but it's opening in a floating window rather ...

Visitor

Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi!  I have my Spotify client set to open minimized, but it's not do...

mike_w04

Visitor

5651 Views

15 replies

2 likes

  • 5651 Views
  • 15 replies
  • 2 likes

Solved!!Superuser Contribution Shuffle don't work anymore, help needed

Plan: PremiumDevice: Desktop app, manually downloaded from the website not Microsoft storeOperating System: Win 11 My Question or IssueSo i factory reset my pc a week ago, and Spotify worked perfectly. But now i cant shuffle my playlist. The shuffle ...

Casual Listener

Plan: Premium Device: Desktop app, manually downloaded from the website not Microsoft store Operating System: Win 11   My Question or Issue So i factory reset my pc a week ago, and Spotify ...

Rho_Tzu

Visitor

4356 Views

3 replies

0 likes

  • 4356 Views
  • 3 replies
  • 0 likes

Superuser Contribution Installer failed with exit code: 23

17:24:00.377 I [/f:1015 ] Spotify Installer - Running normal installer.17:24:00.378 E [/f:1033 ] Spotify Installer - Invalid user account for install.

Casual Listener

17:24:00.377 I [/f:1015 ] Spotify Installer - Running normal installer. 17:24:00.378 E [/f:1033 ] Spotify Installer - Invalid user account for install.

Vasil

Moderator

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes