Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15501 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2426 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5695 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUSDeviceraider ge68hx 13vfOperating SystemWindows 11 My Question or IssueWhen a song starts, it is quiet for the first second and seems to fade in. Sometimes the first second is cut off entirely from the song. This started yesterday...
Plan Premium Country US Device raider ge68hx 13vf Operating System Windows 11 My Question or Issue When a song starts, it is quiet for the first second and seems to fade in. Sometime...
Moderator
6764 Views
12 replies
1 likes
PlanPremiumCountryGermanyDevicePC144hz, 1080p MonitorOperating SystemWindows 10 My Question or IssueWhenever i play music while im playing Roblox, my Refresh Rate suddenly just goes down. I checked already and its not my FPS, it is what i first suspe...
Plan Premium Country Germany Device PC 144hz, 1080p Monitor Operating System Windows 10 My Question or Issue Whenever i play music while im playing Roblox, my Refresh Rate suddenly ...
Moderator
2756 Views
7 replies
0 likes
My desktop app on Windows will not download any podcasts. It downloads music just fine, it is only podcasts that have a problem. My app is up to date, I've restarted the computer, I've even deleted and reinstalled the app, and it still is not working...
My desktop app on Windows will not download any podcasts. It downloads music just fine, it is only podcasts that have a problem. My app is up to date, I've restarted the computer, I've even deleted a...
Casual Listener
524 Views
2 replies
1 likes
PlanPremiumCountryusDevicepcOperating Systemwindows 10 My Question or Issueeverytime i hit control or shift, it skips the song im currently on to shuffle the playlist. is there a way to disable the keyboard shortvuts on desktop
Plan Premium Country us Device pc Operating System windows 10 My Question or Issue everytime i hit control or shift, it skips the song im currently on to shuffle the playlist...
Visitor
7608 Views
8 replies
7 likes
My Library was showing.I went to sort it alphabetically, and it disappeared, saying 'Something went wrong, Try reloading your library'I've tried doing that for the past two weeks. I've cleared caches, I've deleted the saved tab, I've logged out. Noth...
My Library was showing. I went to sort it alphabetically, and it disappeared, saying 'Something went wrong, Try reloading your library' I've tried doing that for the past two weeks. I've cleared c...
Casual Listener
1419 Views
4 replies
0 likes
Hi, I made a collaborative playlist for me and a friend. Then I made the playlist private, I can see if they are listening to our playlist in the friend activity and I am wondering if other people can also see the playlist on their activity or is it ...
Hi, I made a collaborative playlist for me and a friend. Then I made the playlist private, I can see if they are listening to our playlist in the friend activity and I am wondering if other people ca...
Moderator
23917 Views
9 replies
0 likes
PlanPremiumDeviceDesktop PC, web app. Brave browser with shields and adblock turned offOperating SystemWindows 11 My Question or IssueIm unable to turn of smart shuffle feature when im playing songs from my liked songs playlist. Looking through the n...
Plan Premium Device Desktop PC, web app. Brave browser with shields and adblock turned off Operating System Windows 11 My Question or Issue Im unable to turn of smart shuffle feature w...
Moderator
1881 Views
9 replies
0 likes
PlanFreeCountryUnited StatesOperating SystemWindows 11⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁My Question or IssueWhen I play a certain song, the song art and the artist is different on the now playing menu then where I click it to play. Is this supposed to be...
Plan Free Country United States Operating System Windows 11 ⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁ My Question or Issue When I play a certain song, the song art and the artist is different on...
Moderator
1084 Views
5 replies
0 likes
PlanFreeCountryUnited StatesDevice-Operating SystemWindows 11•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•My Question or IssueIf you can't see the video (or are paranoid that it's going to download a virus to your device the very millisecond you clic...
Plan Free Country United States Device - Operating System Windows 11 •°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°• My Question or Issue If you can't see the video (or are paranoid t...
Regular
1710 Views
3 replies
0 likes
When I have Spotify Desktop in vertical and expand the window to the right, the Now Playing view automatically appears. When I make the window smaller again, Your Library gets reduced and the Now Playing view stays visible – even if I had set Your Li...
When I have Spotify Desktop in vertical and expand the window to the right, the Now Playing view automatically appears. When I make the window smaller again, Your Library gets reduced and the No...
Moderator
1117 Views
3 replies
0 likes
Hey there spotify community, first time talking here, im currently having issues where my library wont show any of my playlists currently, ive logged in and out, hard refreshed spotify and anything else i could find online. all i got there is audio f...
Hey there spotify community, first time talking here, im currently having issues where my library wont show any of my playlists currently, ive logged in and out, hard refreshed spotify and anything e...
Spotify Star
1732 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 11 Pro Updated My Question or IssueHello, I updated my Spotify app and now all the art and artist thumbnails are missing. My other Spotify devices such as Android and Mac work. I have ...
Plan Premium Country Philippines Device Desktop Operating System Windows 11 Pro Updated My Question or Issue Hello, I updated my Spotify app and now all the art and artist t...
Casual Listener
1006 Views
4 replies
0 likes
Many songs refuse to play for me over the past few weeks. It seems to be songs that I haven't added my my library and songs that I haven't played before or haven't played in a while. When I click play song all that happens is where the picture of cov...
Many songs refuse to play for me over the past few weeks. It seems to be songs that I haven't added my my library and songs that I haven't played before or haven't played in a while. When I ...
Visitor
3160 Views
6 replies
4 likes
Hello there, I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound better on Spotify, and others in 48khz, there seems to be a clear aud...
Hello there, I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound bet...
Visitor
17672 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceASUS G16 Gaming LaptopOperating SystemWindows 11 Home V 24H2My Question or IssueI use spotify on my Android phone, desktop PC at home and a laptop. Whenever I'm not at home I'm using a mobile 5G router for internet on m...
Plan Premium Country Germany Device ASUS G16 Gaming Laptop Operating System Windows 11 Home V 24H2 My Question or Issue I use spotify on my Android phone, desktop PC at home and a lapto...
Moderator
2757 Views
5 replies
0 likes
Plan - Premium Country - USA Operating System Windows My Question or Issue Having trouble joining Jams. Both my friend and I have tried joining on separate accounts that we freshly made to test the issue, and both of ours say that the host has ended ...
Plan - Premium Country - USA Operating System Windows My Question or Issue Having trouble joining Jams. Both my friend and I have tried joining on separate accounts that we fr...
Newbie
9376 Views
15 replies
1 likes
PlanPremiumCountryEnglandDevicePhone 8 PlusChromebook/Web connectionOperating SystemiOS/ChromeOS Chrome Browser My Question or IssueDaily mixes are not showing the same songs on different devices.This has been reported before:https://community.spotif...
Plan Premium Country England Device Phone 8 Plus Chromebook/Web connection Operating System iOS/ChromeOS Chrome Browser My Question or Issue Daily mixes are not showing the ...
Casual Listener
9963 Views
29 replies
3 likes
DeviceWindowsOperating SystemWindows My Question or IssueAs stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it come back to the queue in a new place. I've done this 10 times stra...
Device Windows Operating System Windows My Question or Issue As stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it...
Casual Listener
1726 Views
2 replies
0 likes
This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.
This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.
Moderator
1141 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceGalaxyBook 4 pro 360Operating Systemwindows 11 My Question or IssueHiInstalled via microsoft store and Spotify icon just don't show up in task bar even when it is running. It's just blank. It has no problem in any other ...
Plan Free/Premium Country Device GalaxyBook 4 pro 360 Operating System windows 11 My Question or Issue Hi Installed via microsoft store and Spotify icon just don't show up in...
Newbie
12249 Views
13 replies
0 likes
