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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139150 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139150 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54900 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54900 Views
  • 0 replies
  • 33 likes

Superuser Contribution Why does my music on my pc keep pausing if my phone hears it?

I listen to my personal spotify account on my pc speakers, but spotify pauses if my phone can hear it, because they share the same account. My mic is also off/unplugged. Why does it do this? It's driving me nuts..

  • Visitor
  • I listen to my personal spotify account on my pc speakers, but spotify pauses if my phone can hear it, because they share the same account. My mic is also off/unplugged. Why does it do this? It's dri...
  • Dian
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Constant Reload Page prompt on Desktop when having local files and a new phone

Desktop OS: Win 10Device OS: Android (Samsung AT&T)1. Enable local files on desktop2. Create a playlist of only local files on desktop3. On Mobile, download the playlist while on the same network as the desktop.4. Get a new mobile phone.5. Install an...

  • Casual Listener
  • Desktop OS: Win 10 Device OS: Android (Samsung AT&T) 1. Enable local files on desktop 2. Create a playlist of only local files on desktop 3. On Mobile, download the playlist while on the same...
  • EvS
  • Casual Listener
  • 120 Views
  • 2 replies
  • 0 likes
  • 120 Views
  • 2 replies
  • 0 likes

Superuser Contribution On the pc version i dont have my playlists and my favourit songs are empty

On my phone everything is here, yesterday i deleted and downloaded spotify on my pc an when i got back in my favourite songs were empty and all my playlists dont show up

  • Visitor
  • On my phone everything is here, yesterday i deleted and downloaded spotify on my pc an when i got back in my favourite songs were empty and all my playlists dont show up
  • Alex
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play songs from artist pages.

I have no problem playing anything from playlists, but songs do not work from any artist's page. Interestingly, it seems that if the song appears in one of my playlists, then it's able to play.I also have issues regarding connection with Discord, but...

  • Visitor
  • I have no problem playing anything from playlists, but songs do not work from any artist's page. Interestingly, it seems that if the song appears in one of my playlists, then it's able to play. I ...
  • Joan
  • Moderator
  • 142 Views
  • 3 replies
  • 0 likes
  • 142 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home page is stuck loading, while song playback works fine

Everytime spotify is launched, the home page will refuse to load, search function also doesnt work. However, I can go through my playlists and play songs without any problems. Advertisements also load with no problem.A temporary fix I found for this ...

  • Newbie
  • Everytime spotify is launched, the home page will refuse to load, search function also doesnt work. However, I can go through my playlists and play songs without any problems. Advertisements also loa...
  • Joan
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly have poor audio quality on Spotify Desktop

PlanPremiumCountryNetherlandsDeviceHP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back)Intel(R) Core(TM) **bleep** GHz6.00 GB RAMOperating SystemWindows 10 HomeMy Question or IssueSpotify Desktop has suddenly started working rea...

  • Regular
  • Plan Premium Country Netherlands Device HP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back) Intel(R) Core(TM) **bleep** GHz 6.00 GB RAM Operating System Windows 1...
  • rodentology
  • Visitor
  • 6100 Views
  • 26 replies
  • 3 likes
  • 6100 Views
  • 26 replies
  • 3 likes

Superuser Contribution How to fix "something went wrong" error on computer (web player and app)?

I recently upgraded to premium and it's been working fine on my macbook and iphone but once I reinstalled spotify on my windows computer I kept getting the "Something went wrong" error when logging in. I tried the web player and I have the exact same...

  • Newbie
  • I recently upgraded to premium and it's been working fine on my macbook and iphone but once I reinstalled spotify on my windows computer I kept getting the "Something went wrong" error when logging i...
  • Joan
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app not showing up as a device

Plan: PremiumSystem / Version: Windows 11 / Spotify for Windows1.2.0.1010.g8b46abb2Details: I have been having an issue for a few months with the desktop app not showing up to Spotify as a source. Even when I have music actively playing on my desktop...

  • Casual Listener
  • Plan: Premium System / Version: Windows 11 / Spotify for Windows 1.2.0.1010.g8b46abb2 Details: I have been having an issue for a few months with the desktop app not showing up to Spotify as a ...
  • DerpTurtle
  • Casual Listener
  • 181 Views
  • 3 replies
  • 0 likes
  • 181 Views
  • 3 replies
  • 0 likes

Superuser Contribution desktop app crashes repeatedly crashes - continuation of prior issues

despite the note in this thread, https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-crashing-on-Windows-after-latest-update/idc-p/5458050#M130980, indicting the root case had been fixed, the issue is persisting for me. Please advise on sugge...

  • Regular
  • despite the note in this thread, https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-crashing-on-Windows-after-latest-update/idc-p/5458050#M130980, indicting the root case had been fixed, the...
  • Eni
  • Moderator
  • 385 Views
  • 11 replies
  • 1 likes
  • 385 Views
  • 11 replies
  • 1 likes

Pourquoi sa me fait sa

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  • Visitor
  • ccessDeniedAccess DeniedT3S4FFA0H6H31HFJ6Bb9zK0H5C7bJgrp6+1YpgJ0W7aLVq+Gej10sglv9KUPuq6k0WYv24G6Ny6nNtdoVY
  • 64 Views
  • 0 replies
  • 0 likes
  • 64 Views
  • 0 replies
  • 0 likes

Superuser Contribution when I try to play a playlist on my computer it will only play 1 song

When I play a playlist it will playt 1 song from it before just playing whatever it wants (not songs from the playlist/playlist gets ended). It's really annoying and has happened before and I don't know how I fixed it last time. The only common facto...

  • Newbie
  • When I play a playlist it will playt 1 song from it before just playing whatever it wants (not songs from the playlist/playlist gets ended). It's really annoying and has happened before and I don't k...
  • Eni
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won’t sign in all of a sudden on Samsung Smart Tv

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFirst of all, there’s no option for a smart tv so I’m on pc. Anyway, has worked fine for four...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue First o...
  • Eni
  • Moderator
  • 149 Views
  • 3 replies
  • 0 likes
  • 149 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change playlist cover, rename my playlists, edit my playlists, or see my friends tab.

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI can't change my playlist cover, rename the playlists, edit them, or see my friends tab. I've tried uninstalling and reinstalling the app multiple times, and even trying t...

  • Visitor
  • Plan Premium Country United States Operating System Windows 10   My Question or Issue I can't change my playlist cover, rename the playlists, edit them, or see my friends tab. I've tried...
  • Eni
  • Moderator
  • 733 Views
  • 7 replies
  • 0 likes
  • 733 Views
  • 7 replies
  • 0 likes

Superuser Contribution No reproduce canciones en la aplicacion de ordenador

En mi ordenador, no se reproducen varias canciones de varios artistas, algunas si de esos mismos artistas, ademas no se puede conectar a mi facebook. Ya desinstale y volvi a instalar la aplicacion.

  • Newbie
  • En mi ordenador, no se reproducen varias canciones de varios artistas, algunas si de esos mismos artistas, ademas no se puede conectar a mi facebook. Ya desinstale y volvi a instalar la aplicacion.
  • Eni
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music stop playing after 5 seconds

PlanPremiumCountrySpainDeviceHP Laptop 15Operating SystemWindows 10 My Question or IssueI can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Music starts playing and then stops after 5/6 seconds. Message of "Can't play the curr...

  • Casual Listener
  •   Plan Premium Country Spain Device HP Laptop 15 Operating System Windows 10   My Question or Issue I can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Mu...
  • b1ur
  • Visitor
  • 47591 Views
  • 23 replies
  • 7 likes
  • 47591 Views
  • 23 replies
  • 7 likes

Superuser Contribution "Post Flooding Detected" Why?

I've just received this message when trying to post a comment, and I have no idea why though. It's not like I have done anything bad or illegal, so why is this happening to me?

  • Gig Goer
  • I've just received this message when trying to post a comment, and I have no idea why though. It's not like I have done anything bad or illegal, so why is this happening to me?
  • hsandt
  • Regular
  • 514 Views
  • 5 replies
  • 4 likes
  • 514 Views
  • 5 replies
  • 4 likes

Spotify and Kodi don't play nice together

Plan: Premium Device: PCOperating System: Windows 10 I am new to Spotify and I'm trying to get it set-up so that I can listen across various devices. I thought that, both being mature platforms, Spotify integration on Kodi would be available. It was,...

  • Newbie
  • Plan: Premium   Device: PC Operating System: Windows 10   I am new to Spotify and I'm trying to get it set-up so that I can listen across various devices.   I tho...
  • kaworu_bloodpaw
  • Roadie
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Liked songs don't get saved to "Liked Songs" playlist anymore

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 11 My Question or IssueSince a few days when I pressed the heart icon (Save to Your Library) the songs dont get saved to the "Liked Songs" playlist anymore.

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 11   My Question or Issue Since a few days when I pressed the heart icon (Save to Your Library) the songs dont get saved...
  • kaworu_bloodpaw
  • Roadie
  • 101 Views
  • 2 replies
  • 0 likes
  • 101 Views
  • 2 replies
  • 0 likes