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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2350 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154473 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

146884 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11456 Views

1 replies

6 likes

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Problem with Bluetooth On PC

PlanFreeCountryCzech RepublicDevicePcOperating SystemWindows 10 My Question or IssueHi guys, I have a problem with spotify on pc. I once connected a bluetooth speaker to my pc and fine then I disconnected it and wanted to listen to music normally but...

Casual Listener

Plan Free Country Czech Republic Device Pc Operating System Windows 10   My Question or Issue Hi guys, I have a problem with spotify on pc. I once connected a bluetooth speaker to my p...

PetrVelky

Casual Listener

385 Views

1 replies

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Superuser Contribution Web player stuck in 'surround sound', can't turn it off? help!

Situation:I got a new laptop and decided to set up my browser, only to find something strange- spotify's web player uses what sounds like surround sound / immersive audio. nothing else does, and i do not want it to use surround sound, it doesn't soun...

Newbie

Situation: I got a new laptop and decided to set up my browser, only to find something strange- spotify's web player uses what sounds like surround sound / immersive audio. nothing else does, and i ...

Vasil

Moderator

466 Views

1 replies

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Solved!!Superuser Contribution Spotify broken, loads home but can't play

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clicking a playlist from home (my own or recommended) s...

Regular

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clic...

ApiDoesntShowDevices

Regular

1649 Views

6 replies

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Solved!!Superuser Contribution Chrome mini player not resizing properly

PlanPremiumCountryCanadaDeviceGoogle Chrome browserOperating SystemWindows 11 My Question or IssueI use spotify exclusively via the web player during work (9-5 m-f), as the sound is louder through chrome. I use the mini player for the convenience and...

Casual Listener

Plan Premium Country Canada Device Google Chrome browser Operating System Windows 11   My Question or Issue I use spotify exclusively via the web player during work (9-5 m-f), as the s...

jessowo

Casual Listener

789 Views

2 replies

0 likes

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message keeps saying can't play this song right now

I go to play my songs as an artist and others start playingand the message says on bottom when I try to play mineis cant play this song right now

Visitor

I go to play my songs as an artist and others start playing and the message says on bottom when I try to play mine is cant play this song right now

ribezaz

Spotify Star

1460 Views

1 replies

1 likes

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Superuser Contribution Albums auto added to playlist though Shuffle and Autoplay both switched off

Spotify PremiumSpotify für Windows (64 Bit) 1.2.50.335.g5e2860a8Windows 10 22H2 Hi,after playing an album, Spotify keeps adding an additional albums of the same artist to the playlist and continues playing. How can I stop Spotify adding albums to the...

Casual Listener

Spotify Premium Spotify für Windows (64 Bit) 1.2.50.335.g5e2860a8 Windows 10 22H2   Hi, after playing an album, Spotify keeps adding an additional albums of the same artist to the play...

Vasil

Moderator

460 Views

5 replies

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Superuser Contribution Spotify always skips one specific song

PlanFreeCountryUSADeviceBoth laptop and desktop PCOperating SystemWindows 11 and Windows 10 (respectively) My Question or IssueEvery time I try to listen to the Danger Days album from start to finish, "Jet-Star and the Kobra Kid / Traffic Report" ALW...

Casual Listener

Plan Free Country USA Device Both laptop and desktop PC Operating System Windows 11 and Windows 10 (respectively)   My Question or Issue Every time I try to listen to the Danger Days a...

Dessi

Moderator

832 Views

3 replies

0 likes

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Superuser Contribution "Wired connection" is playing, but nothing is playing anywhere

PlanPremiumCountryusaOperating Systemwindows11My Question or IssueWhen I select 'this computer' from speaker list, it then shows current device as 'wired connection' .. track time is increasing but nothing is playing on any of my devices. There are n...

Regular

Plan Premium Country usa Operating System windows11 My Question or Issue When I select 'this computer' from speaker list, it then shows current device as 'wired connection' .. track time is in...

RockSteady54

Visitor

1303 Views

2 replies

0 likes

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How do I use the Explicit Content filter on the web player?

I see directions for how to do so on the desktop, but when I go to settings there is no "Explicit Content" section available. This means I have no setting where I can affect the explicit content filter. I have tried using the search function within t...

Visitor

I see directions for how to do so on the desktop, but when I go to settings there is no "Explicit Content" section available. This means I have no setting where I can affect the explicit content filt...

Glopriop

Regular

2086 Views

2 replies

2 likes

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Superuser Contribution Playback stops on PC app when I move the mouse

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. I've re-installed the app 2x now, and it eventually starts happening...

Newbie

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse.  The only way to fix this is to reboot, and it doesn't always work.  ...

Nikola

Moderator

781 Views

1 replies

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Superuser Contribution The authorize page after clicking log in doesn't load

Trying to log on the windows app. When I click the log in button it takes me to "https://accounts.spotify.com/authorize..." but the page never loads. I can't get the web player to load either. I've disabled all ad blockers and reinstalled spotify.

Visitor

Trying to log on the windows app. When I click the log in button it takes me to "https://accounts.spotify.com/authorize..." but the page never loads. I can't get the web player to load either. I've d...

Not applicable

898 Views

2 replies

0 likes

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Superuser Contribution Cant Uninstall Spotify

Cant find Spotify in appdata, control panel, the app isn't opening up.I saw the other post about the same problem but I couldn't follow the solution because it is not there in control panelPlanFreeCountryIndia Device(Asus tuf f15)Operating System( Wi...

Visitor

Cant find Spotify in appdata, control panel, the app isn't opening up. I saw the other post about the same problem but I couldn't follow the solution because it is not there in control panel Plan ...

Gabriele192

Visitor

5094 Views

25 replies

0 likes

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Superuser Contribution Possible UX Issue - Three Dots Icon on Top-left is not Responsive when Zoomed Out

Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it might be unintended. The three dots icon on the top-left side o...

Casual Listener

Hey there,   I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it mig...

Maria

Moderator

719 Views

4 replies

0 likes

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Superuser Contribution Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inic

Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale nada y ya no deja reproducir hasta que vuelvo inici...

Visitor

Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale ...

Novy

Moderator

540 Views

1 replies

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Solved!!Superuser Contribution app won't let me sign in, but i can sign into desktop

I had been using the app without issue. Suddenly I cannot sign into the app--it brings me to "Allow Spotify to connect to: Spotify for Desktop" and shows me my login name with a "Not you? option underneath and below that there's a button that says "C...

Casual Listener

I had been using the app without issue. Suddenly I cannot sign into the app--it brings me to "Allow Spotify to connect to: Spotify for Desktop" and shows me my login name with a "Not you? option unde...

frequenC

Casual Listener

839 Views

4 replies

0 likes

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Unable to play tracks through browser

For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and play any tracks i get an error saying "Spotify can't...

Casual Listener

For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and ...

nzoschke1

Casual Listener

1137 Views

3 replies

1 likes

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Superuser Contribution [desktop] desktop app defaults to web login

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueI have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since the app requires website login and I am unable to access this, is there...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue I have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since...

Not applicable

374 Views

2 replies

0 likes

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Superuser Contribution Spotify Won't Play After I Upgraded to a Paid Account

PlanPremiumCountryUSADeviceASUS VivobookOperating SystemWindows 11Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the app on my desktop because when I hit log in, it says to go to the web...

Visitor

Plan Premium Country USA Device ASUS Vivobook Operating System Windows 11 Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the ap...

OscarDC

Moderator

252 Views

1 replies

1 likes

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Superuser Contribution How can I fix error code Auth:2 issue?

I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says the authentication is complete, when I check the ap...

Casual Listener

I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says ...

OscarDC

Moderator

3198 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes