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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81219 Views

40 replies

68 likes

  • 81219 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777092 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18317 Views

19 replies

5 likes

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  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

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Superuser Contribution Spotify for Windows doesn't share my activity, for apps that summary activity

My Question or IssueSo, when Im listening to Spotify on my Windows 10 app, it doesn't share my activity to other apps. But when Im using it on Google Chrome, or my phone (Android) everything works well, and data is shared normally. I dont have privat...

Visitor

  My Question or Issue So, when Im listening to Spotify on my Windows 10 app, it doesn't share my activity to other apps. But when Im using it on Google Chrome, or my phone (Android) everythin...

Yordan

Moderator

754 Views

1 replies

0 likes

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Superuser Contribution recover deleted songs in a playlist , help needed

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

Casual Listener

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

hujg

Newbie

616 Views

3 replies

0 likes

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Superuser Contribution Volume slider locked, can't change volume

PlanPremiumCountryPLDevicePCOperating SystemWindows 10 My Question or IssueI'm experiencing an issue with my Spotify aplication where I'm unable to adjust the volume as the volume slider appears to be locked. Also I can't change the device I'm playin...

Visitor

  Plan Premium Country PL Device PC Operating System Windows 10   My Question or Issue I'm experiencing an issue with my Spotify aplication where I'm unable to adjust the volume ...

easytigerjim

Casual Listener

9448 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Superuser Contribution App is Playing Music, But then Randomly Stops?

PlanPremiumCountryUSADeviceWindows HPOperating SystemWindows 11 Home (OS Build is 26100.3476) My Question or IssueOur app is not catching up to the songs being played, and then completely stops playing music. One song will play, then the app will sta...

Casual Listener

Plan Premium Country USA Device Windows HP Operating System Windows 11 Home (OS Build is 26100.3476)   My Question or Issue Our app is not catching up to the songs being played, a...

AlejaR

Moderator

971 Views

3 replies

0 likes

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Solved!!Superuser Contribution I need a setting to change the color of the lyrics screen

I've been having increased sensibility to lights and colors nowadays and the already jarring colors spotify sometimes chooses for the lyrics screen are having worse and worse effects on me. I can't find any settings in the preferences page to adjust ...

Regular

I've been having increased sensibility to lights and colors nowadays and the already jarring colors spotify sometimes chooses for the lyrics screen are having worse and worse effects on me. I can't f...

dexter112456

Visitor

14456 Views

5 replies

6 likes

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Superuser Contribution Old Playlist Shown Before Update on Windows App

PlanFreeCountryJapanDevicePCOperating SystemWindows 11Spotify Version1.2.60.564.gcc6305cbMy Question or IssueRecently, the New Music Friday and Release Radar playlists don’t update immediately. The old playlists from the previous week are always show...

Casual Listener

Plan Free Country Japan Device PC Operating System Windows 11 Spotify Version 1.2.60.564.gcc6305cb My Question or Issue Recently, the New Music Friday and Release Radar playlists don’t upd...

Novy

Moderator

687 Views

1 replies

0 likes

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Superuser Contribution My bluetooth headphones keep pausing spotify

If I go on a discord call while listening to spotify, it will mute spotify. Even if I hit play on the music there is no music. I can see the music is still playing, I just can't hear it. If I exit a discord call, the music will resume.

Visitor

If I go on a discord call while listening to spotify, it will mute spotify. Even if I hit play on the music there is no music. I can see the music is still playing, I just can't hear it. If I exit a ...

MihailY

Moderator

1094 Views

1 replies

0 likes

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Really??? Cannot display playlist and lyrics at same time???

Hi guys, is their a way to display the lyrics and the playlist at the same time?! It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be, that you cannot adjust it like you want it? @Spotify: Its a shame s...

Visitor

Hi guys,   is their a way to display the lyrics and the playlist at the same time?!   It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be...

MateusM

Spotify Star

696 Views

1 replies

0 likes

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Delay in Spotify Playlist Updates Affecting Embedded Music on Minecraft-Themed Website

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game content. The playlists are updated daily to match specific Minec...

Visitor

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game conten...

701 Views

0 replies

0 likes

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Superuser Contribution Spotify lagging and making games lag, only when playing games!

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and now it not only stutters but also makes the game l...

Newbie

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and...

nezz11

Newbie

19543 Views

18 replies

0 likes

Windows
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Solved!! Too many buttons that do the same thing

PlanPremiumCountryUnited KingdomDeviceWindows LaptopOperating SystemWindows 11 My Question or IssueThere are too many buttons that do the same thing (at least when playing a video), which makes the interface unnecessarily convoluted and busy. There a...

Roadie

Plan Premium Country United Kingdom Device Windows Laptop Operating System Windows 11   My Question or Issue There are too many buttons that do the same thing (at least when playing a ...

MateusM

Spotify Star

750 Views

1 replies

0 likes

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Solved!!Superuser Contribution Thank you for fullscreen album art!

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it. I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6305cb). I was waiting for this for a long time, and I am happy th...

Newbie

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it.   I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6...

csforbes

Casual Listener

1221 Views

2 replies

2 likes

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Superuser Contribution Playback automatically stops after every second song

PlanPremiumCountryCanadaDeviceDesktop (PotiPlex AIO Plus 7410) Operating SystemWindows 11 24H2 My Question or IssueUsing the desktop app or the browser player (in chrome), in any playlist, whether on shuffle or not, the player on the bottom of the wi...

Newbie

Plan Premium Country Canada Device Desktop (PotiPlex AIO Plus 7410)  Operating System Windows 11 24H2   My Question or Issue Using the desktop app or the browser player (in chrome...

Susan_GP

Moderator

609 Views

1 replies

0 likes

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Offline storage location resets after reboot

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots. Steps to ReproduceMap a Network Drive to a letter.Go to Spotify and change "Offline storage location" to your mapped drive.Wait for all...

Newbie

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots.   Steps to Reproduce Map a Network Drive to a letter. Go to Spotify and ch...

MateusM

Spotify Star

790 Views

1 replies

0 likes

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Mute Not Persisting While Swiping in Playlist Preview (PC App)

Hey, I noticed that when swiping between videos in playlist preview on the PC app, the current video mutes correctly, but the next one plays unmuted, which doesn't reflect the volume unmute icon. This issue only happens on the PC app, it works fine o...

Newbie

Hey, I noticed that when swiping between videos in playlist preview on the PC app, the current video mutes correctly, but the next one plays unmuted, which doesn't reflect the volume unmute icon. Thi...

MateusM

Spotify Star

598 Views

1 replies

0 likes

Possible Bug
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Solved!!Superuser Contribution Play only one Song from a List

Hi there,how can I play only one song when i'm e.g. in an album or a playlist?When I doubleclick the song, the rest of the tracks will be played, too.Please don't tell me, it's not possible...

Music Fan

Hi there, how can I play only one song when i'm e.g. in an album or a playlist? When I doubleclick the song, the rest of the tracks will be played, too. Please don't tell me, it's not possible...

EggoDaytona

Casual Listener

41224 Views

14 replies

6 likes

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Superuser Contribution Volume control lost support for USB output

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI had not updated my Spotify version since the UI redesign (1.2.8) until yesterday.After installing the newest version, I noticed that through my Razer USB sound card drivers ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I had not updated my Spotify version since the UI redesign (1.2.8) until yesterday. After installi...

jliu823

Casual Listener

1198 Views

4 replies

0 likes

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Spotify Sound Keeps Fluctuating, Getting Louder and Quieter

For a while now, the Spotify program's volume frequently fluctuates from loud to soft throughout all of the songs I try to play. It's gotten to the point where I am unable to listen to music without constantly adjusting my sound.

Newbie

For a while now, the Spotify program's volume frequently fluctuates from loud to soft throughout all of the songs I try to play. It's gotten to the point where I am unable to listen to music without ...

Booblah

Visitor

7055 Views

4 replies

3 likes

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Superuser Contribution Screen freeze after dimming and switching devices

Hello,I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is still playing, the screen remains black and does not go ...

Casual Listener

Hello, I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is sti...

tsyhapan

Casual Listener

781 Views

2 replies

0 likes

Other
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Superuser Contribution Spotify crashing my display for a few seconds

Hi there, I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled I get a small amount of artifacting when opening and closing...

Visitor

Hi there,   I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled ...

Yordan

Moderator

833 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes