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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82471 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784413 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20515 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2916 Views

0 replies

4 likes

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Superuser Contribution "No results found" for any prompt

Whenever I search anything on PC nothing pops up. It always says "No results found" no matter what I type.

Visitor

Whenever I search anything on PC nothing pops up. It always says "No results found" no matter what I type.

Yordan

Moderator

2590 Views

4 replies

0 likes

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Solved!!Superuser Contribution Spotify crashes after 1-2 songs

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify almost a year and it worked great. But 3 days ago when I play any song with "repeat one track " after 1-2 repeats it crashes without any error.I tried:reinst...

Regular

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue I use Spotify almost a year and it worked great. But 3 days ago when I play any song with "repe...

Kalluto

Visitor

20662 Views

32 replies

1 likes

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Superuser Contribution Webplayer podcast episodes end early

PlanFree/PremiumCountryUSDeviceWebplayer on Chrome and Edge Operating SystemWindows My Question or IssuePodcast episodes frequently stop early and the next episode in My Episodes will start playing. It usually happens within a minute before the concl...

Casual Listener

Plan Free/Premium Country US Device Webplayer on Chrome and Edge   Operating System Windows   My Question or Issue Podcast episodes frequently stop early and the next episode in ...

MihailY

Moderator

759 Views

3 replies

0 likes

Podcasts
WebPlayer
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Solved!!Superuser Contribution No More Offline Mode in Desktop Versions

The new update for the Desktop Versions (Mac and Windows) have removed the application's "offline" mode function. You can still download songs and put it available for offline playing but putting the entire app on "offline" mode is no longer possible...

Casual Listener

The new update for the Desktop Versions (Mac and Windows) have removed the application's "offline" mode function. You can still download songs and put it available for offline playing but putting the...

UXmonkeyUIanimal

Newbie

39293 Views

16 replies

4 likes

Desktop
features
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Superuser Contribution Spotify does not see music from local disk

I want to add files to Spotify from a local disk on my PC Windows 10. No matter how many folders I add in the Spotify settings, all folders are saved.

Visitor

I want to add files to Spotify from a local disk on my PC Windows 10. No matter how many folders I add in the Spotify settings, all folders are saved.

Eni

Moderator

553 Views

1 replies

0 likes

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Spotify DDOSing my router

Hi All, A bit of a weird one. I've seen at least twice.I don't understand why and what's triggering it. The Spotify app will start sending A LOT (100Mbits/s) of network traffic, all of those tiny packets (between 54 and 60 bytes). This causes my rout...

Casual Listener

Hi All,   A bit of a weird one. I've seen at least twice. I don't understand why and what's triggering it. The Spotify app will start sending A LOT (100Mbits/s) of network traffic, all of tho...

656 Views

0 replies

0 likes

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Superuser Contribution Spotify for Windows doesn't share my activity, for apps that summary activity

My Question or IssueSo, when Im listening to Spotify on my Windows 10 app, it doesn't share my activity to other apps. But when Im using it on Google Chrome, or my phone (Android) everything works well, and data is shared normally. I dont have privat...

Visitor

  My Question or Issue So, when Im listening to Spotify on my Windows 10 app, it doesn't share my activity to other apps. But when Im using it on Google Chrome, or my phone (Android) everythin...

Yordan

Moderator

760 Views

1 replies

0 likes

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Superuser Contribution recover deleted songs in a playlist , help needed

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

Casual Listener

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

hujg

Newbie

639 Views

3 replies

0 likes

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Superuser Contribution Volume slider locked, can't change volume

PlanPremiumCountryPLDevicePCOperating SystemWindows 10 My Question or IssueI'm experiencing an issue with my Spotify aplication where I'm unable to adjust the volume as the volume slider appears to be locked. Also I can't change the device I'm playin...

Visitor

  Plan Premium Country PL Device PC Operating System Windows 10   My Question or Issue I'm experiencing an issue with my Spotify aplication where I'm unable to adjust the volume ...

easytigerjim

Casual Listener

9704 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Superuser Contribution App is Playing Music, But then Randomly Stops?

PlanPremiumCountryUSADeviceWindows HPOperating SystemWindows 11 Home (OS Build is 26100.3476) My Question or IssueOur app is not catching up to the songs being played, and then completely stops playing music. One song will play, then the app will sta...

Casual Listener

Plan Premium Country USA Device Windows HP Operating System Windows 11 Home (OS Build is 26100.3476)   My Question or Issue Our app is not catching up to the songs being played, a...

AlejaR

Moderator

986 Views

3 replies

0 likes

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Solved!!Superuser Contribution I need a setting to change the color of the lyrics screen

I've been having increased sensibility to lights and colors nowadays and the already jarring colors spotify sometimes chooses for the lyrics screen are having worse and worse effects on me. I can't find any settings in the preferences page to adjust ...

Regular

I've been having increased sensibility to lights and colors nowadays and the already jarring colors spotify sometimes chooses for the lyrics screen are having worse and worse effects on me. I can't f...

dexter112456

Visitor

14617 Views

5 replies

6 likes

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  • 5 replies
  • 6 likes

Superuser Contribution Old Playlist Shown Before Update on Windows App

PlanFreeCountryJapanDevicePCOperating SystemWindows 11Spotify Version1.2.60.564.gcc6305cbMy Question or IssueRecently, the New Music Friday and Release Radar playlists don’t update immediately. The old playlists from the previous week are always show...

Casual Listener

Plan Free Country Japan Device PC Operating System Windows 11 Spotify Version 1.2.60.564.gcc6305cb My Question or Issue Recently, the New Music Friday and Release Radar playlists don’t upd...

Novy

Moderator

692 Views

1 replies

0 likes

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Superuser Contribution My bluetooth headphones keep pausing spotify

If I go on a discord call while listening to spotify, it will mute spotify. Even if I hit play on the music there is no music. I can see the music is still playing, I just can't hear it. If I exit a discord call, the music will resume.

Visitor

If I go on a discord call while listening to spotify, it will mute spotify. Even if I hit play on the music there is no music. I can see the music is still playing, I just can't hear it. If I exit a ...

MihailY

Moderator

1129 Views

1 replies

0 likes

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Really??? Cannot display playlist and lyrics at same time???

Hi guys, is their a way to display the lyrics and the playlist at the same time?! It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be, that you cannot adjust it like you want it? @Spotify: Its a shame s...

Visitor

Hi guys,   is their a way to display the lyrics and the playlist at the same time?!   It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be...

MateusM

Spotify Star

702 Views

1 replies

0 likes

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Delay in Spotify Playlist Updates Affecting Embedded Music on Minecraft-Themed Website

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game content. The playlists are updated daily to match specific Minec...

Visitor

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game conten...

715 Views

0 replies

0 likes

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Superuser Contribution Spotify lagging and making games lag, only when playing games!

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and now it not only stutters but also makes the game l...

Newbie

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and...

nezz11

Newbie

19795 Views

18 replies

0 likes

Windows
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Solved!! Too many buttons that do the same thing

PlanPremiumCountryUnited KingdomDeviceWindows LaptopOperating SystemWindows 11 My Question or IssueThere are too many buttons that do the same thing (at least when playing a video), which makes the interface unnecessarily convoluted and busy. There a...

Roadie

Plan Premium Country United Kingdom Device Windows Laptop Operating System Windows 11   My Question or Issue There are too many buttons that do the same thing (at least when playing a ...

MateusM

Spotify Star

753 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Thank you for fullscreen album art!

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it. I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6305cb). I was waiting for this for a long time, and I am happy th...

Newbie

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it.   I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6...

csforbes

Casual Listener

1254 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Superuser Contribution Playback automatically stops after every second song

PlanPremiumCountryCanadaDeviceDesktop (PotiPlex AIO Plus 7410) Operating SystemWindows 11 24H2 My Question or IssueUsing the desktop app or the browser player (in chrome), in any playlist, whether on shuffle or not, the player on the bottom of the wi...

Newbie

Plan Premium Country Canada Device Desktop (PotiPlex AIO Plus 7410)  Operating System Windows 11 24H2   My Question or Issue Using the desktop app or the browser player (in chrome...

Susan_GP

Moderator

620 Views

1 replies

0 likes

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Offline storage location resets after reboot

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots. Steps to ReproduceMap a Network Drive to a letter.Go to Spotify and change "Offline storage location" to your mapped drive.Wait for all...

Newbie

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots.   Steps to Reproduce Map a Network Drive to a letter. Go to Spotify and ch...

MateusM

Spotify Star

805 Views

1 replies

0 likes

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  • 1 replies
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