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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

  • Newbie
  • lol Plan Premium   Country Ukraine   Operating System Windows 10   My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will a...
  • Awardowich
  • Casual Listener
  • 165 Views
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  • 165 Views
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Solved!!Superuser Contribution PC and Android will not sync to each other

PlanPremiumDeviceLenovo Thinkpad, Samsung Galaxy S21 UltraOperating SystemWindows 10, Android 12 My IssueI first noticed this issue on October 18, 2021. I am unable to sync my phone and my PC local files with each other - the download shows as comple...

  • Casual Listener
  • Plan Premium Device Lenovo Thinkpad, Samsung Galaxy S21 Ultra Operating System Windows 10, Android 12   My Issue I first noticed this issue on October 18, 2021. I am unable to sync my ph...
  • MafeG
  • Moderator
  • 419 Views
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Superuser Contribution [Web Player] Search function not working

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the search function on Web Player is not showing any results when I search popular terms of bands or songs that are inputted correctly. I have l...

  • Regular
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the search function on Web Player is not showing any results ...
  • Yordan
  • Moderator
  • 232 Views
  • 7 replies
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  • 232 Views
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[Desktop][Playlists] Remove from Playlist Delay

The remove from playlist option is amazing. The problem is there is a delay. I'll explain. Start playing a song in a playlist.Hit the ... to the right of the song.Notice how all the menu options pop up right away, but "Remove from Playlist" takes an ...

  • Composer
  • The remove from playlist option is amazing.  The problem is there is a delay.  I'll explain.   Start playing a song in a playlist. Hit the ... to the right of the song. Notice how ...
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  • Desktop
    Playlists
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error "Spotify can’t play this right now if you have the file on your computer you can import it."

PlanPremium familyCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently had an issue on my win10 desktop.Every time i tried to play anything, any and all artists, playlists, songs and podcasts of many different sorts i ...

  • Newbie
  • Plan Premium family Country Denmark Device Desktop Operating System Windows 10   My Question or Issue I recently had an issue on my win10 desktop. Every time i tried to play anything,...
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  • Error
    Fix
    Spotify can’t play this right now if you have the file on your computer you can import it
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Certain artists unavailable

PlanFreeCountryFranceOperating SystemWindows 10Spotify Version1.1.77.643.g3c4c6fc6 Certain artists are partially or completely unavailable, looking for a solution, I found a lot of threads around the same issue from 2017. Some of the examples they ga...

  • Newbie
  • Plan Free Country France Operating System Windows 10 Spotify Version 1.1.77.643.g3c4c6fc6   Certain artists are partially or completely unavailable, looking for a solution, I found a lo...
  • Loxer
  • Spotify Star
  • 156 Views
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  • 156 Views
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Tracks unavailable in Desktop app that are available in Android

PlanFamilyCountryUSADevicePCOperating SystemWindows 10My Question or IssueSome tracks are unavailable in Desktop but available in Android. See the album "Back to the Mono Kero" by eX-Girl. On Desktop, all tracks are unavailable. On Android, they are ...

  • Music Fan
  • Plan Family Country USA Device PC Operating System Windows 10 My Question or Issue Some tracks are unavailable in Desktop but available in Android. See the album "Back to the Mono Kero" by e...
  • Loxer
  • Spotify Star
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**bleep**

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI've been trying to listen to Take Me To Your Leader by King Geedorah on my PC, but when I go to his songs they are greyed out and trying to play them incurs the message "This...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I've been trying to listen to Take Me To Your Leader by King Geedorah on my PC, but when I go to hi...
  • Loxer
  • Spotify Star
  • 129 Views
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  • 129 Views
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Solved!! Windows 10 background/small window/close buttons change themes by itself

PlanFreeCountryTurkeyDeviceAcer Aspire E1-572GOperating SystemWindows 10 for workstations My Question or IssueWell, its hard to explain by words but, i had another problem with these buttons,after that problem solved, this started to occur.

  • Roadie
  • Plan Free Country Turkey Device Acer Aspire E1-572G Operating System Windows 10 for workstations    My Question or Issue Well, its hard to explain by words but, i had another prob...
  • unclerk
  • Roadie
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Superuser Contribution I have Premium but hear adds?

PlanFamily PremiumCountryUSADevice Macbook Pro Running WIndows Operating System(iOS 10, My Question or IssueI have family premium, why do I hear adds when I listen to a podcast on Spotify?

  • Newbie
  • Plan Family Premium Country USA Device  Macbook Pro Running WIndows  Operating System (iOS 10,   My Question or Issue I have family premium, why do I hear adds when I listen ...
  • Eni
  • Moderator
  • 81 Views
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  • Apps & Features
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Superuser Contribution [Web Player][Playlists] Add option to remove songs from Discover Weekly (etc) playlists

I love my discover weekly playlist, but occasionally there will be a song on that playlist that I absolutely hate. It would be great to have the option to remove songs from the discovery weekly/release radar/daily mix playlists

  • Casual Listener
  • I love my discover weekly playlist, but occasionally there will be a song on that playlist that I absolutely hate. It would be great to have the option to remove songs from the discovery weekly/relea...
  • Eni
  • Moderator
  • 90 Views
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  • Playlists
    Web Player
  • 90 Views
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Solved!!Superuser Contribution Random songs are grayed out in web player

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueUsing the web player in the Brave Browser (also tried in Firefox) and noticed that some songs are randomly grayed out. I am unable to play them if I try. ...

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  • Roadie
  • Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue Using the web player in the Brave Browser (also tried in Firefox) and noticed ...
  • Eni
  • Moderator
  • 327 Views
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  • 327 Views
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Superuser Contribution My daily mixes keep changing

While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing

  • Music Fan
  • While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing  
  • Yordan
  • Moderator
  • 358 Views
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  • 358 Views
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Solved!!Superuser Contribution "Connect" does not work on PC App

Plan PremiumCountry SwitzerlandDevice PCOperating System Windows 10My Question or IssueI use Spotify on my iPhone, my Windows PC as well as (occasionally) on a different Windows PC and am quite familiar with Spotiry Connect funtcionality as described...

  • Casual Listener
  • Plan Premium Country Switzerland Device PC Operating System Windows 10 My Question or Issue I use Spotify on my iPhone, my Windows PC as well as (occasionally) on a different...
  • abeggmi
  • Casual Listener
  • 146 Views
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  • 146 Views
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Superuser Contribution Is it possible to check if Spotify has the license to display specific lyrics in my region?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssueHey, I was wondering if it is possible to check somewhere if lyrics are prevented from being displayed on Spotify in my region due to lack of license to display it even th...

  • Roadie
  •   Plan Premium Country NO Device Laptop Operating System Windows 10       My Question or Issue Hey, I was wondering if it is possible to check somewhere if lyrics are...
  • Novy
  • Moderator
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  • 83 Views
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Superuser Contribution Songs are greyed out but are still able to play

PlanFreeCountryUnited StatesOperating SystemWindows 11 So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on albums, if you search them and if you have the desktop app installed

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  • Music Fan
  •   Plan Free Country United States Operating System Windows 11   So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on...
  • Eni
  • Moderator
  • 347 Views
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  • 347 Views
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Superuser Contribution Spotify can't play songs

PlanFreeCountryThe NetherlandsDeviceWindows PCOperating SystemWindows 10 My Question or IssueSpotify can't play music with me I get the error in the screenshot translated to English it says: spotify can't play this now. if the file is on your compute...

  • Newbie
  • Plan Free Country The Netherlands Device Windows PC Operating System Windows 10   My Question or Issue Spotify can't play music with me I get the error in the screenshot translated to ...
  • Dian
  • Moderator
  • 1064 Views
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  • 1064 Views
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Solved!!Superuser Contribution Some items in the Browse menu are broken

PlanPremiumCountryBulgaria Why do these 3 items in the Browse menu appear like this and also do not work? They look and act the same way on the web player and the desktop app (Windows 7) As you see, they don't show a playlist cover in the box like th...

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  • Casual Listener
  • Plan Premium Country Bulgaria   Why do these 3 items in the Browse menu appear like this and also do not work?     They look and act the same way on the web player and th...
  • Eni
  • Moderator
  • 306 Views
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  • Desktop
    Web Player
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Superuser Contribution Albums and Songs changing to different versions In Playlist

PlanFreeCountryUSADevice(Microsoft Surface Laptop)Operating System(Windows 10) My Question or IssueIn my already created playlists, the albums of certain songs will be changed. For instance the song will stay the same but the album and album artwork ...

  • Regular
  • Plan Free Country USA Device (Microsoft Surface Laptop) Operating System (Windows 10)   My Question or Issue In my already created playlists, the albums of certain songs will be change...
  • erika123
  • Newbie
  • 892 Views
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  • 892 Views
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Superuser Contribution After remove second monitor the buttons of minimize, max and close dont work anymore

PlanPremiumCountryBRDeviceDell InspironOperating SystemWindows 10 My Question or IssueAfter disconnect an second monitor, when spotify was open on the screen that was removed, the buttons for minimize, max and close are overlapped by three buttons li...

  • Casual Listener
  •   Plan Premium Country BR Device Dell Inspiron Operating System Windows 10   My Question or Issue After disconnect an second monitor, when spotify was open on the screen that was...
  • Novy
  • Moderator
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  • Desktop
  • 254 Views
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