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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1987 Views

0 replies

2 likes

  • 1987 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149655 Views

83 replies

27 likes

  • 149655 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136834 Views

294 replies

22 likes

  • 136834 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11249 Views

1 replies

6 likes

  • 11249 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Spotify lagging/stuttering PC when on the Home screen

I had no issues with the desktop app for years, then suddenly about a month or so ago the issue started. When I launch Spotify, it lags the entire computer for several seconds, and the same thing can happen when tabbing back into the app after a whil...

Casual Listener

I had no issues with the desktop app for years, then suddenly about a month or so ago the issue started. When I launch Spotify, it lags the entire computer for several seconds, and the same thing can...

xkx

Gig Goer

18921 Views

57 replies

13 likes

Desktop
Lag
stutter
Windows
  • 18921 Views
  • 57 replies
  • 13 likes

Nov. 1, 2024 windows 10 desktop premium playlist followers frozen for two months!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MateusM

Spotify Star

401 Views

3 replies

0 likes

  • 401 Views
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  • 0 likes

Superuser Contribution 6 minutes between each song

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 11 My Question or IssueSpotify will not work on my desktop, but worked perfectly fine last Thursday, been trying to figure it out all week. I have un-installed and reinstalled spotify at lea...

Newbie

Plan Premium Country US Device Desktop PC Operating System Windows 11   My Question or Issue Spotify will not work on my desktop, but worked perfectly fine last Thursday, been trying t...

AlejaR

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
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Superuser Contribution Can't login on Spotify Desktop App Win10 (Error code: accounts:103)

PlanPremium individualCountryArgentinaDeviceWin10 Pro N x64Operating SystemEdition Windows 10 Pro NVersion 20H2 My Question or IssueHi, I got my password changed and now the app can't log in.Backstory: I had to work in-office so I tried to log in at ...

Regular

Plan Premium individual Country Argentina Device Win10 Pro N x64 Operating System Edition Windows 10 Pro N Version 20H2   My Question or Issue Hi, I got my password changed and now th...

user-removed

Not applicable

2005 Views

3 replies

0 likes

  • 2005 Views
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Solved!! Is there a way to move playback backwards or forwards by 10 or 20 seconds?

PlanFree/PremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows app.My Question or IssueIs there a way to move playback backwards or forwards by 10 or 20 seconds?

Casual Listener

Plan Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)  PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows app. My Question or Iss...

Bittencourt

Spotify Star

2011 Views

5 replies

0 likes

  • 2011 Views
  • 5 replies
  • 0 likes

Superuser Contribution Windows app not working

PlanPremiumCountryUSAOperating SystemWindows 10My Question or IssueWhen pressing play or pause in the app it often does nothing and doesn't respond. I close the app and music is still playing and I have to go into task manager in order to stop Spotif...

Casual Listener

Plan Premium Country USA Operating System Windows 10 My Question or Issue When pressing play or pause in the app it often does nothing and doesn't respond. I close the app and music is still p...

MihailY

Moderator

485 Views

3 replies

0 likes

  • 485 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution graphical glitch to report on desktop app

When a song is playing, and the 'now playing' page is opened to the right, when you go to add a song to a new playlist, the drop-down menu has a seizure. Windows 10, desktop via Microsoft Store, version 1.249.439.0. This occurs on a fresh boot, with ...

Casual Listener

When a song is playing, and the 'now playing' page is opened to the right, when you go to add a song to a new playlist, the drop-down menu has a seizure. Windows 10, desktop via Microsoft Store, vers...

Bayside

Visitor

894 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Opening an album from the Friends tab will automatically play that album

PlanFreeCountryCanadaDeviceWindows 64-bit, x64Operating SystemWindows 11 My Question or IssueWhenever I open an album from the Friends tab, that album will automatically be played after around 30 seconds, even I left the album without playing/liking ...

Newbie

Plan Free Country Canada Device Windows 64-bit, x64 Operating System Windows 11   My Question or Issue Whenever I open an album from the Friends tab, that album will automatically be p...

Novy

Moderator

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Book issue

How do I listen to my book on my computer? I can listen to it on my phone. When I try to listen on the computer, it wants me to buy the book. I'm using Windows 10

Visitor

How do I listen to my book on my computer? I can listen to it on my phone. When I try to listen on the computer, it wants me to buy the book.   I'm using Windows 10  

214 Views

0 replies

0 likes

  • 214 Views
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Superuser Contribution Images (album art, artist pictures) frequently do not load

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAlbum art and artist pictures often (50-75% of the time) just don't load and the default placeholder is shown. I have done the full clean reinstall process several times. Thi...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Album art and artist pictures often (50-75% of the time) just don't load and the default placehold...

Joan

Moderator

445 Views

1 replies

1 likes

  • 445 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't let me unpause

PlanFreeCountryAustraliaDeviceHP ProBook 430 G8 Notebook PCOperating SystemWindows 11 My Question or IssueFor no reason, Spotify will pause my song after about half a second every time I unpause it. The only temporary fix to this is to quit the app a...

Regular

Plan Free Country Australia Device HP ProBook 430 G8 Notebook PC Operating System Windows 11   My Question or Issue For no reason, Spotify will pause my song after about half a second ...

OscarDC

Moderator

4515 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Can't login at desktop ( windows 8.1 pro) but i can at web

PlanFree/PremiumCountryGreeceDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 8.1 pro 64My Question or IssueLast days was trying to login at the Desktop Spotify program but i got this :The username or password is incorrect. (Err...

Casual Listener

Plan Free/Premium Country Greece Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 8.1 pro 64 My Question or Issue Last days was trying to login at the Desktop...

Jessy527

Casual Listener

3461 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify App - Creates ALT+TAB Bug

There is probably some issue with how the gif/video is being rendered at the sidebar where info about the currently playing title is being displayed.The problem is that if i have some game open, in my case Sea of Thieves, and the sidebar with info ab...

Casual Listener

There is probably some issue with how the gif/video is being rendered at the sidebar where info about the currently playing title is being displayed. The problem is that if i have some game open, in...

MtPotat

Casual Listener

764 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs pause suddenly, and the app doesn't let me resume them

Since a few days from now, my Spotify Desktop App keeps on pausing the songs suddenly, as if I were the one pausing it, and does not let me resume it, pausing every time I press play. I've seen discussions where people say it's because the app is ope...

Visitor

Since a few days from now, my Spotify Desktop App keeps on pausing the songs suddenly, as if I were the one pausing it, and does not let me resume it, pausing every time I press play. I've seen discu...

Vasil

Moderator

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player not Working in Vivaldi

PlanPremiumCountry DeviceWindows Laptop (HP zbook)Operating SystemWindows 11 My Question or IssueThe web player does not seem to come up anymore in Vivaldi. This has been working just fine for a while and about 3 days ago it stopped. The web player s...

Casual Listener

Plan Premium Country   Device Windows Laptop (HP zbook) Operating System Windows 11   My Question or Issue The web player does not seem to come up anymore in Vivaldi.  This h...

Vasil

Moderator

1560 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution All videos have stopped working

PlanFree/PremiumCountryAustralianDevice(iPhone 11 and Win 11 laptop)Operating Systemlatest IOS and Win 11 My Question or IssueAll videos have stopped playing in the app on both my devices. All video podcasts and looping visuals have stopped. The Canv...

Regular

Plan Free/Premium Country Australian Device (iPhone 11 and Win 11 laptop) Operating System latest IOS and Win 11   My Question or Issue All videos have stopped playing in the app on bo...

user-removed

Not applicable

892 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Search loses the current page

When you use search, and then press the back button, it goes back 2 pages instead of 1

Regular

When you use search, and then press the back button, it goes back 2 pages instead of 1

MihailY

Moderator

695 Views

1 replies

1 likes

  • 695 Views
  • 1 replies
  • 1 likes

Superuser Contribution i cant add songs to my playlist

when i click the pluss button on songs and it pops up the add to playlist menu my playlist that i wanna add it to dosent show up its a colab playlist but im the creator of it

Visitor

when i click the pluss button on songs and it pops up the add to playlist menu my playlist that i wanna add it to dosent show up its a colab playlist but im the creator of it

Joan

Moderator

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution jam not working on desktop

Hello, I'm using Spotify for Windows (64-bit) 1.2.48.405.gf2c48e6f on 2 different computers.And I'm not getting the Jam feature.I bought a family plan 1 week ago and I'm a member.I have tried to do it on mobile and web as well and I get the feature o...

Newbie

Hello, I'm using Spotify for Windows (64-bit) 1.2.48.405.gf2c48e6f on 2 different computers. And I'm not getting the Jam feature. I bought a family plan 1 week ago and I'm a member. I have tried t...

Joan

Moderator

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes