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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137218 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137218 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53484 Views
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  • 33 likes
  • Windows
  • 53484 Views
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Superuser Contribution Catalan translation on desktop

PlanPremiumDeviceSurface Pro 5Operating SystemWindows 11 My Question or IssueCatalan translation arrived some months ago for iOS and Android, but it's not on the desktop version of Spotify. Catalan translation should be available for Windows, macOS a...

  • Casual Listener
  • Plan Premium Device Surface Pro 5 Operating System Windows 11   My Question or Issue Catalan translation arrived some months ago for iOS and Android, but it's not on the desktop version ...
  • OscarDC
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • All Platforms
    macOS
    Web Player
    Windows
  • 176 Views
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Headset sony ch510 only won't play

I am using windows 11I can listen to the computer speakers, headset openmove, and C-USB speakers with no problem.But when I try to listen with sony ch510 it says "This content is currently not playable". I have tried about 30 songs and all are the sa...

  • Casual Listener
  • I am using windows 11 I can listen to the computer speakers, headset openmove, and C-USB speakers with no problem. But when I try to listen with sony ch510 it says "This content is currently no...
  • 44 Views
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  • 44 Views
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Superuser Contribution My playlist lost over 500 followers overnight

Hello. As the subject states, one of my playlists saw a huge drop in the follower count overnight and this is not the first time this has happened. I don't think people just decided to unfollow the list. Any idea of what might have happened? Could so...

  • Newbie
  • Hello. As the subject states, one of my playlists saw a huge drop in the follower count overnight and this is not the first time this has happened. I don't think people just decided to unfollow the l...
  • MXXmusic
  • Regular
  • 1290 Views
  • 17 replies
  • 0 likes
  • 1290 Views
  • 17 replies
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Superuser Contribution Xbox Spotify App Stereo / 5.1 toggle

Recently Spotify on my Xbox has stopped playing 5.1 surround audio. I've got an optical cable out of the console to my surround receiver. Before, Spotify would output 5.1. Now it only plays out of the front speakers. I've played with every setting, b...

  • Newbie
  • Recently Spotify on my Xbox has stopped playing 5.1 surround audio. I've got an optical cable out of the console to my surround receiver. Before, Spotify would output 5.1. Now it only plays out of th...
  • Yordan
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • surround
    xbox
  • 176 Views
  • 1 replies
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Superuser Contribution Spotify waking up my PC from Sleep

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI've noticed that every time I play spotify on my phone it wakes my PC from sleep mode. I know this because every time I come home to find my PC awake and on the lock screen,...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I've noticed that every time I play spotify on my phone it wakes my PC from sleep mode. I know thi...
  • Yordan
  • Moderator
  • 2217 Views
  • 12 replies
  • 10 likes
  • 2217 Views
  • 12 replies
  • 10 likes

Solved!!Superuser Contribution Friends activity not working properly

Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened music since then too and I completely dont have an ...

  • Newbie
  • Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened ...
  • Eni
  • Moderator
  • 5970 Views
  • 3 replies
  • 0 likes
  • 5970 Views
  • 3 replies
  • 0 likes

Superuser Contribution ~Rearranging Playlist

Premium, Windows 10, UK My Question or IssueWhen I try to drag songs up the playlist, as I drop the song, it asks if I want to re-add the track and duplicates it, rather than placing the track where I want it in the playlist. Tried it a few times to ...

  • Casual Listener
  • Premium, Windows 10, UK   My Question or Issue When I try to drag songs up the playlist, as I drop the song, it asks if I want to re-add the track and duplicates it, rather than placing the t...
  • Lyubka
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
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Solved!!Superuser Contribution Queue changing to the start of the playlist

PlanPremiumCountryUSA DeviceCustom Built Windows 10 PC (Have also experienced problem on iPhone and Mac)Operating SystemWindows 10 (Have also experienced problem on iOS 11 and 12, and Mac High Sierra and Mojave) My Question or IssueSo it seems that t...

  • Newbie
  • Plan Premium Country USA   Device Custom Built Windows 10 PC (Have also experienced problem on iPhone and Mac) Operating System Windows 10 (Have also experienced problem on iOS 11 and 12...
  • Yordan
  • Moderator
  • 6897 Views
  • 6 replies
  • 5 likes
  • Echo
    iOS
    Mac
    SONOS
    Windows 10
  • 6897 Views
  • 6 replies
  • 5 likes

Superuser Contribution can't play downloaded songs offline

i am frustrated and angry. I'm using Spotify app on my desktop computer. I often download my songs for offline use. yet I cannot play them when offline.the songs play only when I'm online even for downloaded songs.I took my time to select desired alb...

  • Casual Listener
  • i am frustrated and angry. I'm using Spotify app on my desktop computer. I often download my songs for offline use. yet I cannot play them when offline. the songs play only when I'm online even for ...
  • AlejaR
  • Moderator
  • 142 Views
  • 3 replies
  • 0 likes
  • 142 Views
  • 3 replies
  • 0 likes

Superuser Contribution Only playing playlisted songs - non-playlist songs not playing

PlanPremiumCountryUSADevicewindows 10 PC My Question or Issue My windows desktop app won't play most/all music I try to play that isn't in a playlist. It's inconsistent but most time if I try to play the top songs for an artist, it doesn't give an er...

  • Casual Listener
  •   Plan Premium Country USA Device windows 10 PC   My Question or Issue   My windows desktop app won't play most/all music I try to play that isn't in a playlist. It's inconsi...
  • Yordan
  • Moderator
  • 331 Views
  • 8 replies
  • 0 likes
  • 331 Views
  • 8 replies
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Superuser Contribution Spotify Connect ne fonctionne pas sur l'application desktop windows !

Je suis sous l'application windows, et depuis quelques temps, spotify Connect ne détecte plus aucun appareils, et aucun appareil ne détecte mon ordinateur. J'ai lu des forums sur lesquels il y avait marqué que ce serai résolu dans la version 1.1.94.8...

  • Visitor
  • Je suis sous l'application windows, et depuis quelques temps, spotify Connect ne détecte plus aucun appareils, et aucun appareil ne détecte mon ordinateur. J'ai lu des forums sur lesquels il y avait ...
  • MihailY
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
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Superuser Contribution Can't play Bruce Springsteens latest, Only the strong survive, on windows?

It works fine on the web, but not on the windows app!Some songs may work but not the album!It has happend before om some Bob Dyland tunes

  • Visitor
  • It works fine on the web, but not on the windows app! Some songs may work but not the album! It has happend before om some Bob Dyland tunes
  • MihailY
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Spotify can't play this right now"

I am getting this error on my work pc. It was working before and it still works fine on my personal pc or phone.I tried everything under here and a bunch of othershttps://community.spotify.com/t5/FAQs/How-do-I-fix-the-quot-Can-t-play-the-current-trac...

  • Casual Listener
  • I am getting this error on my work pc. It was working before and it still works fine on my personal pc or phone. I tried everything under here and a bunch of others https://community.spotify.com/...
  • MihailY
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

最後の1秒が切れます

プレイリストを再生しているとき、現在の曲が1秒切れます。秒数のカウントを見ていると、曲の2秒前(9:14の曲なら9:12)でカウントが0:00になり、その状態で約1秒だけ聞こえてきます。しかし、最後の1秒が聞こえません。 設定では「曲をクロスフェードする」はオフにしています。念のため、この設定をオンにして0秒にしてみました。しかし、結果は同じでした。 一度ログアウトして再ログインをしましたが同じ問題が起きています。全ての曲で常に1秒間消えるて困っています。 どうすれば解決できますか? Premi...

  • Casual Listener
  • プレイリストを再生しているとき、現在の曲が1秒切れます。 秒数のカウントを見ていると、曲の2秒前(9:14の曲なら9:12)でカウントが0:00になり、その状態で約1秒だけ聞こえてきます。しかし、最後の1秒が聞こえません。   設定では「曲をクロスフェードする」はオフにしています。念のため、この設定をオンにして0秒にしてみました。しかし、結果は同じでした。   一度...
  • 123 Views
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  • 123 Views
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connot find my downloads

do not which folder they are sent to.

  • Casual Listener
  • do not which folder they are sent to.
  • Amayy
  • Spotify Star
  • 67 Views
  • 1 replies
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  • 67 Views
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Superuser Contribution Why can't I share a song with a friend within Spotify?

I do enjoy using Spotify except for one thing… In the good old days, one would hear a song and tell a friend about it. That person liked it too and told someone else, who told someone else… Now, you'd think a music streaming platform would be the per...

  • Regular
  • I do enjoy using Spotify except for one thing…   In the good old days, one would hear a song and tell a friend about it. That person liked it too and told someone else, who told someone else… ...
  • beachkaloz
  • Newbie
  • 2529 Views
  • 8 replies
  • 13 likes
  • 2529 Views
  • 8 replies
  • 13 likes

Pixel Gap on Windows 11

As other posts on this forum have stated there exists a pixel wide gap, while using the Spotify app on Windows 11. It appears in fullscreen mode or if the app is next to the taskbar. I know you acknowledged this issue but about 5 months have passed s...

pixel gap.png
  • Newbie
  • As other posts on this forum have stated there exists a pixel wide gap, while using the Spotify app on Windows 11. It appears in fullscreen mode or if the app is next to the taskbar. I know you ackno...
  • nikowuesti
  • Newbie
  • 393 Views
  • 2 replies
  • 7 likes
  • App & Features
  • 393 Views
  • 2 replies
  • 7 likes

Solved!!Superuser Contribution Play/Pause keyboard button doesn't work on Spotify

I have been using the play/pause button of my keyboard for Spotify, but a few days ago it just stopped working for Spotify but it works in other platforms like YouTube or any video or song, it only works for Spotify when there are no other active vid...

  • Casual Listener
  • I have been using the play/pause button of my keyboard for Spotify, but a few days ago it just stopped working for Spotify but it works in other platforms like YouTube or any video or song, it only w...
  • dokka
  • Newbie
  • 131333 Views
  • 26 replies
  • 11 likes
  • 131333 Views
  • 26 replies
  • 11 likes