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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1169 Views
  • 1 replies
  • 4 likes
  • 1169 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140344 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140344 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55818 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55818 Views
  • 0 replies
  • 33 likes

Superuser Contribution Local Files Become Unavailable in Offline Mode

PlanPremiumCountryAustraliaDeviceLegion Y540Operating SystemWindows 10Version1.1.62.583.gdac868ed-aMy Question or IssueI am experiencing an issue where, if the client is set to offline mode, tracks that are stored locally on my computer will become f...

Offline Mode Playlist.png Offline Mode Local Files.png InkedInkedWhat is happening_LI.jpg InkedInkednerr_LI.jpg
  • Music Fan
  • Plan Premium Country Australia Device Legion Y540 Operating System Windows 10 Version 1.1.62.583.gdac868ed-a My Question or Issue I am experiencing an issue where, if the client is set to ...
  • AlejaR
  • Moderator
  • 5909 Views
  • 59 replies
  • 12 likes
  • Desktop (Windows)
    local files
    Playlists
  • 5909 Views
  • 59 replies
  • 12 likes

Superuser Contribution Songs do not play when selected from anywhere but my own playlists.

PlanPremium StudentCountryUSADevicePCOperating SystemWindows 11 My Question or IssueI am unable to play any songs unless they are already in my playlists or likes. I have attached a video showing the problem. EDIT: I do not have this problem on the w...

  • Casual Listener
  • Plan Premium Student Country USA Device PC Operating System Windows 11   My Question or Issue I am unable to play any songs unless they are already in my playlists or likes.  I ha...
  • MihailY
  • Moderator
  • 559 Views
  • 4 replies
  • 3 likes
  • 559 Views
  • 4 replies
  • 3 likes

Superuser Contribution Bug: Bugged playlist

PlanFree CountryItaly Operating SystemWindows 11 My Issue:I have made some playlist, one of them recenlty had disappeared (not to me) to my friends, they can't see it, but i can see it, play all of its songs, add or remove songs, but for example i ca...

  • Casual Listener
  • Plan Free   Country Italy   Operating System Windows 11   My Issue: I have made some playlist, one of them recenlty had disappeared (not to me) to my friends, they can't see ...
  • Mattia444
  • Casual Listener
  • 265 Views
  • 5 replies
  • 0 likes
  • bug
  • 265 Views
  • 5 replies
  • 0 likes

Superuser Contribution why are songs stopping half way through?

I'm streaming via the web on Firefox on Windows 10. Starting today most songs are getting cut off part way through (could be at the front, middle, or end) and the next song starts playing. I heard it happen very occasionally before but now its consta...

  • Visitor
  • I'm streaming via the web on Firefox on Windows 10. Starting today most songs are getting cut off part way through (could be at the front, middle, or end) and the next song starts playing. I heard ...
  • Lyubka
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to ask for refund

Hello all, my daughter just paid her premium spotify. I opened a spotify family account. How can i get a refund for the premium or use the money she paid for the family account. I already made her a member of the family account. Please advise me sinc...

  • Newbie
  • Hello all, my daughter just paid her premium spotify. I opened a spotify family account. How can i get a refund for the premium or use the money she paid for the family account. I already made her a ...
  • Makesense
  • Visitor
  • 95670 Views
  • 24 replies
  • 6 likes
  • 95670 Views
  • 24 replies
  • 6 likes

Superuser Contribution Can't choose any song, loops through same playlist, unskippable songs

I can not choose any songs on my desktop spotify, it gets stuck on a playlist and I can not change nor skip any songs, nor change playlist. I've restarted my PC multiple times, relogged, reinstalled the app and deleted remaining folders without anyth...

  • Visitor
  • I can not choose any songs on my desktop spotify, it gets stuck on a playlist and I can not change nor skip any songs, nor change playlist. I've restarted my PC multiple times, relogged, reinstalled ...
  • MihailY
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not playing an enhanced playlist or "recommended" at the bottom.

Hello, I have an HP Pavillion desktop (https://rb.gy/84cxfb) and as of this morning, when I enhance a playlist, it won't play the playlist until I disable enhanced mode. It does the same thing with the "recommended" songs at the very end of the playl...

  • Casual Listener
  • Hello, I have an HP Pavillion desktop (https://rb.gy/84cxfb) and as of this morning, when I enhance a playlist, it won't play the playlist until I disable enhanced mode. It does the same thing with t...
  • MihailY
  • Moderator
  • 845 Views
  • 3 replies
  • 0 likes
  • 845 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant Login to my Spotify on my Laptop. But it works on my Phone

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password because it tells me my acc is not connected and it won...

  • Casual Listener
  • i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password bec...
  • liewithoute
  • Casual Listener
  • 911 Views
  • 2 replies
  • 0 likes
  • 911 Views
  • 2 replies
  • 0 likes

Why is it showing that this content is not available on Spotify?

So when I open Spotify on my Desktop, I see the option "This content is not available". Can someone please help me rectify this?

  • Visitor
  • So when I open Spotify on my Desktop, I see the option "This content is not available". Can someone please help me rectify this?
  • Sebasty
  • Spotify Star
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Can not download Spotify (Windows 7)

Hello, When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persists. I am connected to the internet, so I do not understand the proble...

  • Casual Listener
  •   Hello,   When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persist...
  • Bittencourt
  • Spotify Star
  • 1432 Views
  • 5 replies
  • 0 likes
  • 1432 Views
  • 5 replies
  • 0 likes

Solved!! Spotify starts loading and disappears

Operating SystemWindows 11 22H2 Client versionSpotify for Windows1.2.4.912.g949d5fd0 My Question or IssueIf I install spotify as soon as it finishes it opens normally. Once I close it, the app won't open again. In task manager the app appears when I ...

  • Regular
  • Operating System Windows 11 22H2   Client version Spotify for Windows 1.2.4.912.g949d5fd0   My Question or Issue If I install spotify as soon as it finishes it opens normally. Once ...
  • Geonikbele
  • Regular
  • 955 Views
  • 9 replies
  • 0 likes
  • 955 Views
  • 9 replies
  • 0 likes

Solved!! music through spotify app does not play over external speakers

so I have this annoying issue. when you start playing music on spotify app it plays over laptop speakers rather than external speakers. I have selected external speakers as my default audio device and any other app (youtube) plays over external speak...

  • Casual Listener
  • so I have this annoying issue. when you start playing music on spotify app it plays over laptop speakers rather than external speakers. I have selected external speakers as my default audio device an...
  • user8999
  • Casual Listener
  • 115 Views
  • 2 replies
  • 0 likes
  • 115 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some of features disappeard/stopped working

PlanFreeCountryPoland DeviceWIndows LaptopOperating SystemWindows 10 My Question or IssueBack in 2020 when I created my account there was an option on desktop app. This option allowed to link my phone to my desktop app. After I linked my phone I rece...

  • Newbie
  • Plan Free Country Poland   Device WIndows Laptop Operating System Windows 10   My Question or Issue Back in 2020 when I created my account there was an option on desktop app. Thi...
  • Alex
  • Moderator
  • 615 Views
  • 1 replies
  • 0 likes
  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Convert local files to Spotify files (streaming version, not local)

PlanPremiumCountryGermany Operating System(Windows 10)My Question or IssueHello,Is there a way to convert local files into Spotify files which are available then via streaming?The Shazam app is able to compare a song which has been found by Shazam wi...

  • Regular
  • Plan Premium Country Germany  Operating System (Windows 10) My Question or Issue Hello, Is there a way to convert local files into Spotify files which are available then via streami...
  • Fredrick_Johnson
  • Newbie
  • 2088 Views
  • 3 replies
  • 1 likes
  • local files
    streaming files
  • 2088 Views
  • 3 replies
  • 1 likes

Superuser Contribution PC application doesn't play some albums.

I'm using desktop application for long time without any problem. Today I wanted to play an album, but it didn't start. I checked with different albums and playlists. Some played, some doesn't. All works well on the mobile app. I deleted and downloade...

  • Visitor
  • I'm using desktop application for long time without any problem. Today I wanted to play an album, but it didn't start. I checked with different albums and playlists. Some played, some doesn't. All wo...
  • Eni
  • Moderator
  • 89 Views
  • 2 replies
  • 2 likes
  • 89 Views
  • 2 replies
  • 2 likes

Superuser Contribution Song is missing on list of "songs of artist x that I liked".

PlanPremiumCountryGermanyOperating SystemWindows 10 Education Edition x64 My Question or IssueI liked the song of an artist a couple of days ago, but it doesn't appear in the list of songs of that artist that are in my likesMaybe it's buggy because h...

  • Roadie
  • Plan Premium Country Germany Operating System Windows 10 Education Edition x64   My Question or Issue I liked the song of an artist a couple of days ago, but it doesn't appear in the lis...
  • MihailY
  • Moderator
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't move my songs up in a playlist

Hi, it appears to me that there's no problem moving the songs down in my playlist, but when I try up, it just does not move. I don't really know if I'm the first lucky one to have this different type a deal issue.Plan Premium CountryTurkeyDeviceDeskt...

  • Newbie
  • Hi, it appears to me that there's no problem moving the songs down in my playlist, but when I try up, it just does not move. I don't really know if I'm the first lucky one to have this different type...
  • Eni
  • Moderator
  • 2606 Views
  • 6 replies
  • 3 likes
  • 2606 Views
  • 6 replies
  • 3 likes

Superuser Contribution Songs and playlists being unable to download

Used to be able to download songs on Windows laptop when I got it but it didn't update and download new songs I added to my playlist. I deleted the app and reinstalled, deleted all downloads but it just shows a loading circle that doesn't show progre...

  • Visitor
  • Used to be able to download songs on Windows laptop when I got it but it didn't update and download new songs I added to my playlist. I deleted the app and reinstalled, deleted all downloads but it j...
  • Joan
  • Moderator
  • 110 Views
  • 1 replies
  • 1 likes
  • 110 Views
  • 1 replies
  • 1 likes