Spotify can't play this right now

[Megaantony00]

Plan

Premium

Country

Italy

Device

Laptop Asus

Operating System

Windows 10

My Question or Issue

When using the Windows Spotify application, the error, "Spotify can't play this right now. If you have the file on your computer you can import it"

[MateusM]

Hey @Megaantony00!

Thanks for reaching out.

Have you tried these steps to see if they make any difference? If it still doesn't work, try using another device or internet connection to check if you can reproduce the error there.

Also, it’s worth checking if you’re using a VPN, as that could sometimes affect your connection and cause this issue.

Keep me posted on how this goes!
/Mateus

[Megaantony00]

Which steps ? Btw I've already tried to reinstall the app or change connection, it just won't work on the desktop app, if I use the browser version instead it works fine.

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[MateusM]

Oops, sorry about that @Megaantony00! Thanks for the heads up. I've just edited the post with the link to the steps. Let me know if that helps!

[Megaantony00]

Just solved it by following this guide ( but just until point 9 ) and then restarting the pc