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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81229 Views

40 replies

68 likes

  • 81229 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777150 Views

503 replies

64 likes

  • 777150 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18352 Views

19 replies

5 likes

  • 18352 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
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  • 4 likes

Superuser Contribution Webplayer artist Songs list won't play next automatically

Plan PremiumCountry USADevice: Windows 11 My Question or IssueI want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I don't see a shuffle button there but the songs already look mixed so I just click...

Music Fan

Plan Premium Country USA Device: Windows 11     My Question or Issue I want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I do...

Yordan

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Can't play Spotify on my laptop using headphones; speakers work (as does a usb headset).

PlanPaidCountryUS DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify gives me this error message in the subject line *only when I plug in headphones*: "Spotify can't play this right now. If you have the file on your computer you can i...

Regular

Plan Paid Country US   Device Laptop Operating System Windows 10   My Question or Issue Spotify gives me this error message in the subject line *only when I plug in headphones*: ...

Glevis

Newbie

7089 Views

10 replies

0 likes

  • 7089 Views
  • 10 replies
  • 0 likes

Superuser Contribution Artist names not showing up in local files

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have downloaded music on my computer that I listen to through Spotify. Some of the artist names show up in local files, but some of the artist names do no...

Visitor

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I have downloaded music on my computer that I listen to through Spotify. Some of...

Cozzie-

Newbie

3985 Views

3 replies

0 likes

  • 3985 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't scroll through all podcast chapters

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 11 My Question or IssueI can't seem to scroll through all the chapters in a podcast. It only shows the first 10 and then I can't scroll further. This issue only seems to happen on my PC and not ...

Regular

Plan Premium Country Canada Device PC Operating System Windows 11   My Question or Issue I can't seem to scroll through all the chapters in a podcast. It only shows the first 10 and th...

NTHQ

Regular

1066 Views

8 replies

0 likes

  • 1066 Views
  • 8 replies
  • 0 likes

Superuser Contribution my spotify wont work with my new headphones (pc)

my Spotify app wont work with my new headphones on pc, ive deleted and downloaded spotify over 6 times now on the microsoft store and on the spotify website. my headphones work every where else but spotify. there is a actual problem with the app and ...

Casual Listener

my Spotify app wont work with my new headphones on pc, ive deleted and downloaded spotify over 6 times now on the microsoft store and on the spotify website. my headphones work every where else but s...

Vasil

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Discord listen along premium

PlanPremium Family Operating System(Windows 11) My Question or IssueEverything used to work fine, but lately when trying to listen to music with a friend via discord it gives this messageevery time it asks for premium even though i have it

Casual Listener

  Plan Premium Family   Operating System (Windows 11)   My Question or Issue Everything used to work fine, but lately when trying to listen to music with a friend via discord i...

MateusM

Spotify Star

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

how do I turn off the queue?

I am trying to listen to an audio book but, instead of going to the next chapter the queue opens up and plays a chapter from a completely different book that I haven't even seen before.

Newbie

I am trying to listen to an audio book but, instead of going to the next chapter the queue opens up and plays a chapter from a completely different book that I haven't even seen before.

MateusM

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to connect my air pod to Spotify .

I can get my air pods to connect to Spotify i tried connecting it to the Wi-Fi and via but nothing worked what can i do?

Visitor

I can get my air pods to connect to Spotify i tried connecting it to the Wi-Fi and via but nothing worked what can i do?

MihailY

Moderator

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
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Superuser Contribution Miniplayer Broken

Plan: PremiumCountry: United States Device: Dell InspironOperating System: Windows 11 My Question or IssueI have previously used the miniplayer feature on the spotify app on my computer. I opened it today and made it smaller. It blocked the action an...

Visitor

Plan: Premium Country: United States   Device: Dell Inspiron Operating System: Windows 11   My Question or Issue I have previously used the miniplayer feature on the spotify app...

Novy

Moderator

765 Views

1 replies

1 likes

  • 765 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Issues with playlists not deleting

I've been having a problem with getting a playlist to delete for months. I've tried clearing my cache and signing out then back in. I've tried deleting it multiple times, for months now. Both right click-delete and selecting delete from the three dot...

Casual Listener

I've been having a problem with getting a playlist to delete for months. I've tried clearing my cache and signing out then back in. I've tried deleting it multiple times, for months now. Both right c...

MihailY

Moderator

1391 Views

5 replies

0 likes

  • 1391 Views
  • 5 replies
  • 0 likes

Superuser Contribution Accessibility: Major issue, can't navigate playlist view with screen reader

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 11 My Question or IssueA major accessibility issue appeared suddenly t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sweden Device Computer Operating System Windows 11 ...

Nandish_HIremath

Casual Listener

1386 Views

11 replies

1 likes

accessibility
  • 1386 Views
  • 11 replies
  • 1 likes

Superuser Contribution display on laptop

PlanPremiumCountryukDevicelenovo yogaOperating Systemwindows 11 My Question or Issueeverytime i go on spotify whether its the app or from google, the display goes weird. the exposure gets really high and the whole screen looks fuzzy, the second i com...

Visitor

  Plan Premium Country uk Device lenovo yoga Operating System windows 11   My Question or Issue everytime i go on spotify whether its the app or from google, the display goes wei...

Ivelina

Moderator

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution 19 icon for music video is bit too big (South Korea, Explicit)

PlanPremium IndividualCountrySouth KoreaDeviceDesktop PCOperating SystemWindows 11 My Question or IssueIn South Korea we have 19 icon instead of [E] icon for Explicit content.19 icon next to music video title is bit too big.. Much bigger than the tit...

Visitor

Plan Premium Individual Country South Korea Device Desktop PC Operating System Windows 11   My Question or Issue In South Korea we have 19 icon instead of [E] icon for Explicit...

Dessi

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

I am missing settings.

I am using Spotify on Windows 11 and when I try to open my settings, I am not getting nearly as many settings as I do on my iPhone. There is no equalizer, local files, etc. Please help me out. Thank you.

Visitor

I am using Spotify on Windows 11 and when I try to open my settings, I am not getting nearly as many settings as I do on my iPhone.  There is no equalizer, local files, etc. Please help me out. ...

MattSuda

Spotify Star

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow playback speed on Windows 11

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueSongs are playing noticeably slower. Tempo is off and sounds like the playback speed is just slightly off. Issue started today. PC is connected via WiFi and internet speed ha...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Songs are playing noticeably slower. Tempo is off and sounds like the playback speed is just sligh...

Eni

Moderator

969 Views

3 replies

0 likes

  • 969 Views
  • 3 replies
  • 0 likes

I am experiencing issues deleting my account data due to persistence.

I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is still being displayed. What steps can I take to resolve this issue?

Casual Listener

    I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is s...

Amay

Spotify Star

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs cutting off early constantly

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the other problem pages. The only time this does not seem...

Visitor

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the o...

Joan

Moderator

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option to dislike songs on desktop

PlanPremiumCountryUSDevice(LG V20, Windows 10 pc) My Question or IssueWhy is there no Dislike or equivolent button on the desktop platform.... I dont want to have to take my phone out everytime i want to dislike a song. This is very anoying and im th...

Casual Listener

  Plan Premium Country US Device (LG V20, Windows 10 pc)     My Question or Issue Why is there no Dislike or equivolent button on the desktop platform.... I dont want to have...

Jaggana69

Newbie

26711 Views

34 replies

18 likes

  • 26711 Views
  • 34 replies
  • 18 likes