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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83878 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795533 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23882 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

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Really??? Cannot display playlist and lyrics at same time???

Hi guys, is their a way to display the lyrics and the playlist at the same time?! It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be, that you cannot adjust it like you want it? @Spotify: Its a shame s...

Visitor

Hi guys,   is their a way to display the lyrics and the playlist at the same time?!   It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be...

MateusM

Spotify Star

706 Views

1 replies

0 likes

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Delay in Spotify Playlist Updates Affecting Embedded Music on Minecraft-Themed Website

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game content. The playlists are updated daily to match specific Minec...

Visitor

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game conten...

725 Views

0 replies

0 likes

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Superuser Contribution Spotify lagging and making games lag, only when playing games!

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and now it not only stutters but also makes the game l...

Newbie

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and...

nezz11

Newbie

20175 Views

18 replies

0 likes

Windows
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Solved!! Too many buttons that do the same thing

PlanPremiumCountryUnited KingdomDeviceWindows LaptopOperating SystemWindows 11 My Question or IssueThere are too many buttons that do the same thing (at least when playing a video), which makes the interface unnecessarily convoluted and busy. There a...

Roadie

Plan Premium Country United Kingdom Device Windows Laptop Operating System Windows 11   My Question or Issue There are too many buttons that do the same thing (at least when playing a ...

MateusM

Spotify Star

753 Views

1 replies

0 likes

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Solved!!Superuser Contribution Thank you for fullscreen album art!

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it. I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6305cb). I was waiting for this for a long time, and I am happy th...

Newbie

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it.   I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6...

csforbes

Casual Listener

1283 Views

2 replies

2 likes

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Superuser Contribution Playback automatically stops after every second song

PlanPremiumCountryCanadaDeviceDesktop (PotiPlex AIO Plus 7410) Operating SystemWindows 11 24H2 My Question or IssueUsing the desktop app or the browser player (in chrome), in any playlist, whether on shuffle or not, the player on the bottom of the wi...

Newbie

Plan Premium Country Canada Device Desktop (PotiPlex AIO Plus 7410)  Operating System Windows 11 24H2   My Question or Issue Using the desktop app or the browser player (in chrome...

Susan_GP

Moderator

635 Views

1 replies

0 likes

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Offline storage location resets after reboot

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots. Steps to ReproduceMap a Network Drive to a letter.Go to Spotify and change "Offline storage location" to your mapped drive.Wait for all...

Newbie

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots.   Steps to Reproduce Map a Network Drive to a letter. Go to Spotify and ch...

MateusM

Spotify Star

821 Views

1 replies

0 likes

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Mute Not Persisting While Swiping in Playlist Preview (PC App)

Hey, I noticed that when swiping between videos in playlist preview on the PC app, the current video mutes correctly, but the next one plays unmuted, which doesn't reflect the volume unmute icon. This issue only happens on the PC app, it works fine o...

Newbie

Hey, I noticed that when swiping between videos in playlist preview on the PC app, the current video mutes correctly, but the next one plays unmuted, which doesn't reflect the volume unmute icon. Thi...

MateusM

Spotify Star

601 Views

1 replies

0 likes

Possible Bug
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Solved!!Superuser Contribution Play only one Song from a List

Hi there,how can I play only one song when i'm e.g. in an album or a playlist?When I doubleclick the song, the rest of the tracks will be played, too.Please don't tell me, it's not possible...

Music Fan

Hi there, how can I play only one song when i'm e.g. in an album or a playlist? When I doubleclick the song, the rest of the tracks will be played, too. Please don't tell me, it's not possible...

EggoDaytona

Casual Listener

41664 Views

14 replies

6 likes

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Superuser Contribution Volume control lost support for USB output

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI had not updated my Spotify version since the UI redesign (1.2.8) until yesterday.After installing the newest version, I noticed that through my Razer USB sound card drivers ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I had not updated my Spotify version since the UI redesign (1.2.8) until yesterday. After installi...

jliu823

Casual Listener

1277 Views

4 replies

0 likes

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Spotify Sound Keeps Fluctuating, Getting Louder and Quieter

For a while now, the Spotify program's volume frequently fluctuates from loud to soft throughout all of the songs I try to play. It's gotten to the point where I am unable to listen to music without constantly adjusting my sound.

Newbie

For a while now, the Spotify program's volume frequently fluctuates from loud to soft throughout all of the songs I try to play. It's gotten to the point where I am unable to listen to music without ...

Booblah

Visitor

7174 Views

4 replies

3 likes

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Superuser Contribution Screen freeze after dimming and switching devices

Hello,I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is still playing, the screen remains black and does not go ...

Casual Listener

Hello, I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is sti...

tsyhapan

Casual Listener

801 Views

2 replies

0 likes

Other
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Superuser Contribution Spotify crashing my display for a few seconds

Hi there, I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled I get a small amount of artifacting when opening and closing...

Visitor

Hi there,   I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled ...

Yordan

Moderator

876 Views

1 replies

0 likes

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Superuser Contribution Webplayer artist Songs list won't play next automatically

Plan PremiumCountry USADevice: Windows 11 My Question or IssueI want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I don't see a shuffle button there but the songs already look mixed so I just click...

Music Fan

Plan Premium Country USA Device: Windows 11     My Question or Issue I want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I do...

Yordan

Moderator

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
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Can't play Spotify on my laptop using headphones; speakers work (as does a usb headset).

PlanPaidCountryUS DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify gives me this error message in the subject line *only when I plug in headphones*: "Spotify can't play this right now. If you have the file on your computer you can i...

Regular

Plan Paid Country US   Device Laptop Operating System Windows 10   My Question or Issue Spotify gives me this error message in the subject line *only when I plug in headphones*: ...

Glevis

Newbie

7263 Views

10 replies

0 likes

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Superuser Contribution Artist names not showing up in local files

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have downloaded music on my computer that I listen to through Spotify. Some of the artist names show up in local files, but some of the artist names do no...

Visitor

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I have downloaded music on my computer that I listen to through Spotify. Some of...

Cozzie-

Newbie

4081 Views

3 replies

0 likes

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Superuser Contribution Can't scroll through all podcast chapters

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 11 My Question or IssueI can't seem to scroll through all the chapters in a podcast. It only shows the first 10 and then I can't scroll further. This issue only seems to happen on my PC and not ...

Regular

Plan Premium Country Canada Device PC Operating System Windows 11   My Question or Issue I can't seem to scroll through all the chapters in a podcast. It only shows the first 10 and th...

NTHQ

Regular

1129 Views

8 replies

0 likes

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Superuser Contribution my spotify wont work with my new headphones (pc)

my Spotify app wont work with my new headphones on pc, ive deleted and downloaded spotify over 6 times now on the microsoft store and on the spotify website. my headphones work every where else but spotify. there is a actual problem with the app and ...

Casual Listener

my Spotify app wont work with my new headphones on pc, ive deleted and downloaded spotify over 6 times now on the microsoft store and on the spotify website. my headphones work every where else but s...

Vasil

Moderator

516 Views

1 replies

0 likes

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  • 1 replies
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Discord listen along premium

PlanPremium Family Operating System(Windows 11) My Question or IssueEverything used to work fine, but lately when trying to listen to music with a friend via discord it gives this messageevery time it asks for premium even though i have it

Casual Listener

  Plan Premium Family   Operating System (Windows 11)   My Question or Issue Everything used to work fine, but lately when trying to listen to music with a friend via discord i...

MateusM

Spotify Star

923 Views

3 replies

0 likes

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how do I turn off the queue?

I am trying to listen to an audio book but, instead of going to the next chapter the queue opens up and plays a chapter from a completely different book that I haven't even seen before.

Newbie

I am trying to listen to an audio book but, instead of going to the next chapter the queue opens up and plays a chapter from a completely different book that I haven't even seen before.

MateusM

Spotify Star

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes