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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

804 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142507 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126898 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10712 Views

1 replies

6 likes

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Solved!!Superuser Contribution Ampersands when adding songs to playlist are not parsed correctly

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears.https://imgur.com/a/lWvyqmT

Newbie

When using the smart shuffle while playing a playlist with ampersands in the name, choosing to add the current playing song will display the ampersands wrong in the snackbar that appears. https://...

Anna_PA

Visitor

545 Views

3 replies

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Solved!!Superuser Contribution [BUG] Spotify Home Page no loading

PlanPremiumCountryCanadaDeviceWindows Desktop AppOperating SystemWindows 11 Pro My Question or IssueI'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app provided from the Microsoft Store). I'm finding that when I wake my PC from...

Casual Listener

Plan Premium Country Canada Device Windows Desktop App Operating System Windows 11 Pro   My Question or Issue I'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app...

bisquittv1

Newbie

29367 Views

74 replies

15 likes

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Superuser Contribution how do I remove an entire album from a playlist

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueI can't remove an album from one of my playlists

Music Fan

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue I can't remove an album from one of my playlists

DK1083

Visitor

12365 Views

11 replies

2 likes

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Liked Songs not synched between PC and Mobile

PlanPremiumCountryItalyDeviceProcessor 13th Gen Intel(R) Core(TM) i7-13700F 2.10 GHzRAM 64,0 GB 64 bit x64ANDSamsung S23Operating SystemWindows 11 ProANDAndroid 14 My Question or IssueThe "Liked Songs" Playlist is not synched between the Mobile app o...

Newbie

Plan Premium Country Italy Device Processor 13th Gen Intel(R) Core(TM) i7-13700F 2.10 GHz RAM  64,0 GB  64 bit x64 AND Samsung S23 Operating System Windows 11 Pro AND Android 1...

osornios

Spotify Star

844 Views

1 replies

0 likes

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Superuser Contribution How do I add crossfade when I'm on browser?

I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is bugging me.

Visitor

I am on the browser currently, not the app, and I wish to turn on crossfade, but every option that has been shown, I do not have. I do not have the arrow on the top-right of my screen and it is buggi...

bob4333

Visitor

17840 Views

11 replies

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Superuser Contribution how to delete a SINGLE song fom my playlist NOT the entire list?

e.g. I'm B. Dylan fan but some of his songs I don't like. so I want to delete just a SINGLE song that I don't want to listen to; however, there is no easy way to do this that I can find. And this should be a very easy function to accomplish I would t...

Newbie

e.g. I'm B. Dylan fan but some of his songs I don't like. so I want to delete just a SINGLE song that I don't want to listen to; however, there is no easy way to do this that I can find. And this ...

MihailY

Moderator

650 Views

1 replies

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Superuser Contribution Local files upload not working on desktop

PlanPremiumCountryCanadaDeviceWindows My Question or IssueI downloaded local files on a file on my pc but when I’m trying to add it to spotify using the "add a source" button, the "desktop" and "downloads" buttons aren’t working, along with many othe...

Newbie

Plan Premium Country Canada Device Windows   My Question or Issue I downloaded local files on a file on my pc but when I’m trying to add it to spotify using the "add a source" button, th...

Vasil

Moderator

647 Views

1 replies

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Superuser Contribution New UI Left sidebar is missing my playlists and Folders

PlanPremiumCountryCanadaDeviceLenova Yoga 730Operating SystemWindows 10 My Question or IssueI just updated my Spotify and I noticed my entire left sidebar is empty minus the home, search, and your library. In the new UI introduction video, there seem...

Casual Listener

Plan Premium Country Canada Device Lenova Yoga 730 Operating System Windows 10   My Question or Issue I just updated my Spotify and I noticed my entire left sidebar is empty minus the ...

31uvcyq3qysm2x2oqjx2

Casual Listener

7427 Views

27 replies

3 likes

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Superuser Contribution Ability to Turn Off Videos In Now Playing Window on Desktop

The Now Playing window on the right of the desktop interface often has a looping music video clip for songs.It is distracting and isn't the full video in time with the music.There should be the ability to disable it, particularly for those who work w...

Newbie

The Now Playing window on the right of the desktop interface often has a looping music video clip for songs. It is distracting and isn't the full video in time with the music. There should be the a...

Vasil

Moderator

1239 Views

1 replies

1 likes

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Solved!! Spotify suddenly stops working on Windows 11 Home 24H2

Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just now. Could it be the upgrade to 24H2 or something e...

Music Fan

Today I had to reinstall Spotify because it was not working properly. After reinstalling, I cannot log into the app. I recently upgraded to 24H2 on my computer and have not opened the app until just ...

ribezaz

Spotify Star

2182 Views

5 replies

1 likes

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Superuser Contribution [Desktop] Can no longer use ctrl + a to select all songs of a playlist/liked songs

PlanPremiumCountryUKOperating SystemWindows 10 My IssueAs of today there has been an update that has removed the ability to select multiple songs at once.I've tried ctrl + a, left-mouse clicking a song and shift clicking to select a region, and ctrl ...

Regular

Plan Premium Country UK Operating System Windows 10   My Issue As of today there has been an update that has removed the ability to select multiple songs at once. I've tried ctrl + a, l...

blabala22

Gig Goer

20428 Views

26 replies

14 likes

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offline mode

I encountered an years old problem of perma spotify offline mode. I can play songs by using the green button, but not choose the exact songs.Edit: I reinstalled spotify, removed absolutely everything from regedit, changed dns... and no fix, but then,...

Newbie

I encountered an years old problem of perma spotify offline mode. I can play songs by using the green button, but not choose the exact songs. Edit: I reinstalled spotify, removed absolutely everythi...

Amay

Spotify Star

733 Views

1 replies

0 likes

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Superuser Contribution Spotify Lieblingssongs auf PC Stand von vor 4 Wochen

Ich habe Spotify neu installiert, mich ab und wieder angemeldet und viele Male neugestartet.Wieso fehlen die neusten ca 25 Songs in dieser Playlist?

Visitor

Ich habe Spotify neu installiert, mich ab und wieder angemeldet und viele Male neugestartet. Wieso fehlen die neusten ca 25 Songs in dieser Playlist?

MihailY

Moderator

694 Views

1 replies

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Superuser Contribution Option "Add to profile" not available on most playlists

Over the years i have created many playlists. But i noticed that the option "Add to profile" is only available on some of them. See screenshots below. The playlist "Klassiek" has the option. The playlist "Requiem" does not have the option. Any though...

Casual Listener

Over the years i have created many playlists. But i noticed that the option "Add to profile" is only available on some of them. See screenshots below. The playlist "Klassiek" has the option. ...

cArti0

Newbie

10402 Views

8 replies

1 likes

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Superuser Contribution Why aren't my bluetooth headphones playing the music that I am playing?

My headphones are connected to my laptop via bluetooth, I have tried many suggested solutions, including attempting to update the drivers, uninstalling the app, clearing the cache, reconnecting my headphones, removing them as a device then reconnecti...

Visitor

My headphones are connected to my laptop via bluetooth, I have tried many suggested solutions, including attempting to update the drivers, uninstalling the app, clearing the cache, reconnecting my he...

Not applicable

500 Views

2 replies

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Solved!! Spotify is taking up a lot of space

Hi, I'd like to know what is taking up so much space by Spotify? It's the data folder in %AppData%. I moved my offline song folder incase I had a lot of songs but that was only 280mb and after moving the folder still remained at 13.3GB.

Regular

Hi, I'd like to know what is taking up so much space by Spotify? It's the data folder in %AppData%. I moved my offline song folder incase I had a lot of songs but that was only 280mb and after moving...

ideasmansteve

Newbie

24734 Views

5 replies

0 likes

Windows
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Superuser Contribution Volume cannot be changed

Operating SystemWindows 11 My Question or IssueVolume mixer and changing the volume with the in-app slider doesn't actually affect the volume, even when muted it's still set to max. The only way to adjust the volume is by changing my actual PC volume...

Casual Listener

Operating System Windows 11   My Question or Issue Volume mixer and changing the volume with the in-app slider doesn't actually affect the volume, even when muted it's still set to max. The ...

unfermentedwine

Casual Listener

1214 Views

7 replies

0 likes

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Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?

Casual Listener

I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?

EtherealRoma

Visitor

10221 Views

23 replies

2 likes

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