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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133733 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133733 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
  • 50510 Views
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Superuser Contribution [Desktop] "Add to Playlist" issues based on window size

Operating SystemWindows 10When using "Add to playlist" to add a song to one of your playlists if the desktop app is a certain size it will not show the last playlist in the list of playlists.Steps to Recreate:Attempt to add a song to a playlist using...

Spotify Add to playlist issue 1.png Spotify Add to playlist issue 2.png
  • Newbie
  • Operating System Windows 10 When using "Add to playlist" to add a song to one of your playlists if the desktop app is a certain size it will not show the last playlist in the list of playlists. ...
  • MafeG
  • Moderator
  • 99 Views
  • 1 replies
  • 1 likes
  • add to playlist
    Window resizing
  • 99 Views
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Superuser Contribution Daily mixes are gone (again)

PlanPremiumCountry DeviceWindowsOperating SystemWindows 11My Question or IssueYesterday I had 6 Daily mixes under 'Made for [Name]'. Now this is gone and replaced by pretty dumb other items I don't want to listen to (not even lists or mixes). Second ...

  • Regular
  • Plan Premium Country   Device Windows Operating System Windows 11 My Question or Issue Yesterday I had 6 Daily mixes under 'Made for [Name]'. Now this is gone and replaced by pretty dum...
  • AibohphobiA_BoB
  • Regular
  • 92 Views
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  • 92 Views
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Superuser Contribution Offline storage setting is ignored, how do I stop Spotify from filling up C drive?

PlanPremiumCountryNZDeviceDesktop PCOperating SystemWindows 11 (upgraded from Windows 10 with Spotify already installed)My Question or IssueI have set the offline storage to a directory on E drive, but Spotify continues to update appdata on C drive. ...

  • Casual Listener
  • Plan Premium Country NZ Device Desktop PC Operating System Windows 11 (upgraded from Windows 10 with Spotify already installed) My Question or Issue I have set the offline storage to a direc...
  • Eni
  • Moderator
  • 73 Views
  • 1 replies
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  • 73 Views
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Superuser Contribution Queue functionality.

Premium, Sweden, latest version. Since several versions I cannot move a single track (or selection of tracks) up the queue to place it where I want it, only down. It can only be moved up in the space of the queue that is visible, but not longer. Obvi...

  • Regular
  • Premium, Sweden, latest version.    Since several versions I cannot move a single track (or selection of tracks) up the queue to place it where I want it, only down. It can only be moved ...
  • MafeG
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
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Superuser Contribution Issue with cover art changing to something I don't want for local files

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to something that I didn't choose if it's by a certain artist (in this case...

megadude1234_0-1642556715262.png megadude1234_1-1642556787503.png megadude1234_2-1642556804209.png megadude1234_3-1642556830261.png
  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue Hey. For some reason, any time I go and try to edit the tag of a local file, the cover art gets changed to ...
  • Jeremy
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • Bug Windows
    Help Spotify!
    local files
  • 93 Views
  • 1 replies
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Superuser Contribution Can't play certain podcasts episodes with video after update

Hello,I foolishly updated Spotify on Windows 10 and now can't listen to some of my favorite podcasts that have videos. Every time I try to play any episodes in Bret Weinstein DarkHourse I am getting to following message:Hmm... we can't seem to play t...

MaximSukharev_0-1642525081392.png
  • Casual Listener
  • Hello, I foolishly updated Spotify on Windows 10 and now can't listen to some of my favorite podcasts that have videos. Every time I try to play any episodes in Bret Weinstein DarkHourse I am gettin...
  • MafeG
  • Moderator
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
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Superuser Contribution Black screen after installation for Windows Traditional Chinese (Taiwanese) users

PlanPremiumCountryTaiwanDeviceMicrosoft Store Windows 10 / Binary installer form Official site . Operating SystemWindows 10 20H2 My Question or IssueUsers that using Windows 10 in Traditional Chinese (Taiwanese) will see a black screen after installa...

  • Casual Listener
  • Plan Premium Country Taiwan Device Microsoft Store Windows 10 / Binary installer form Official site .   Operating System Windows 10 20H2     My Question or Issue Users that...
  • MafeG
  • Moderator
  • 193 Views
  • 4 replies
  • 0 likes
  • 193 Views
  • 4 replies
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Superuser Contribution Different album and album cover in playing now (bottom left) and playlist

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10My Question or IssueSometimes when playing songs from a playlist the actual song playing is the same song, but from a different album. Also showing album cover for another album.Why is this ha...

  • Roadie
  • Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue Sometimes when playing songs from a playlist the actual song playing is the same song, but from a diffe...
  • Mario
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
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Superuser Contribution Made for [me] section is incomplete

Plan: PremiumCountry: Romania Device: Android, Windows, SmartTVOperating System: Android 11, Windows 10, Tizen My Question or IssueFor a while, the "Made for [me]" section is incomplete.I.e.: On Windows 10 app and browser, when the window is maximize...

  • Regular
  • Plan: Premium Country: Romania   Device: Android, Windows, SmartTV Operating System: Android 11, Windows 10, Tizen   My Question or Issue For a while, the "Made for [me]" section is ...
  • meshkerila
  • Regular
  • 139 Views
  • 5 replies
  • 1 likes
  • 139 Views
  • 5 replies
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Superuser Contribution Hissing on SONGS

Premium User - Win11USA Why is it suddenly I'm getting a terrible hissing sound on songs! I.E. - A Horse With No Name - America, Black Dog - Led Zeppelin Year of The Cat - Al Stewart This is very annoying since I like to stream music. If this continu...

  • Roadie
  • Premium User - Win11 USA   Why is it suddenly I'm getting a terrible hissing sound on songs!   I.E. - A Horse With No Name - America,   Black Dog - Led Zeppelin   ...
  • Eni
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Multiple Devices

PlanPremium DuoCountryUSADeviceWindows, Amazon Echo, iOS devicesOperating SystemSee above My Question or IssueHow can I listen to two devices at the same time. I want to listen to Spotify at work, but my wife may want to listen to Spotify on the Echo...

  • Casual Listener
  • Plan Premium Duo Country USA Device Windows, Amazon Echo, iOS devices Operating System See above   My Question or Issue How can I listen to two devices at the same time. I want to list...
  • MafeG
  • Moderator
  • 150 Views
  • 3 replies
  • 0 likes
  • 150 Views
  • 3 replies
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Superuser Contribution All songs grayed out while online, but playlists can still be played

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've been having this problem since yesterday, for some reason on desktop specifically (not on mobile) every single individual song is grayed out, but when I click ...

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've been having this problem since yesterday, for some reason on desktop specifically (...
  • Jeremy
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
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Superuser Contribution Deleted playlists

I couldn't figure out how to update this issue, so I created this one. I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actually play. Is there a way to recover/save them from the TV...

  • Music Fan
  • I couldn't figure out how to update this issue, so I created this one.  I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actua...
  • Eni
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 104 Views
  • 1 replies
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Superuser Contribution I just wanna listen to music..

PlanPremiumCountrySWE Device(Samsung Galaxy, PC, RPI)Operating Systemwin10/ubuntu/android/debian/etc My Question or IssueThe UI is annoyingly childish, ugly and ineffective.Is there anyway you can mod/hack spotify to your liking?Spotify Clones? Anyth...

  • Newbie
  • Plan Premium Country SWE   Device (Samsung Galaxy, PC, RPI) Operating System win10/ubuntu/android/debian/etc   My Question or Issue The UI is annoyingly childish, ugly and ineffe...
  • Kiril
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
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Superuser Contribution [Desktop] Changing the Music volume INGAME

Sometimes you need to hear staps of the enemy ingame... but dont like to altways pause your musik. The should be the possibility to change the SPOTIFY VOLUMEN with a Hotkey. But only the volumen of spotify.

  • Visitor
  • Sometimes you need to hear staps of the enemy ingame... but dont like to altways pause your musik.  The should be the possibility to change the SPOTIFY VOLUMEN with a Hotkey. But only the vo...
  • Novy
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 103 Views
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Superuser Contribution LOCAL FILES NOT SHOWING-Have tried everything

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueI want to cry. I have been at this for 2 hours.My local files won't show. I have done 3 clean reinstalls of the spotify app (deleted out of the local app data etc..) my file...

  • Newbie
  • Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue I want to cry. I have been at this for 2 hours. My local files won't show. I have done 3 cl...
  • Jeremy
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer working on Windows 10 after latest update

Hi, Spotify stopped working right after installing the latest Windows 10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for Win10 V 20H2 " I've done multiple clean installs both from the Spot...

  • Casual Listener
  • Hi,   Spotify stopped working right after installing the latest Windows  10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for W...
  • MafeG
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option "Add to profile" not available on most playlists

Over the years i have created many playlists. But i noticed that the option "Add to profile" is only available on some of them. See screenshots below. The playlist "Klassiek" has the option. The playlist "Requiem" does not have the option. Any though...

Screenshot 2022-01-13 111030.png Screenshot 2022-01-13 111123.png
  • Casual Listener
  • Over the years i have created many playlists. But i noticed that the option "Add to profile" is only available on some of them. See screenshots below. The playlist "Klassiek" has the option. ...
  • Jeremy
  • Moderator
  • 723 Views
  • 6 replies
  • 1 likes
  • 723 Views
  • 6 replies
  • 1 likes

Superuser Contribution Emojis No Longer In Color

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSomewhere between version 1.1.74 and 1.1.76 the emojis became black and white. I have 2 Windows 10 machines with each version and can see the difference. The PC still shows c...

  • Regular
  •   Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Somewhere between version 1.1.74 and 1.1.76 the emojis became black and white.  I ha...
  • MafeG
  • Moderator
  • 5977 Views
  • 6 replies
  • 3 likes
  • 5977 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Google Home Mini not appearing in Desktop Client for Windows 10

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHere's a strange one.I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for many months. No issues. Then recently, maybe couple weeks ago, it stopped...

  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue Here's a strange one. I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for...
  • tom526
  • Casual Listener
  • 105 Views
  • 2 replies
  • 0 likes
  • 105 Views
  • 2 replies
  • 0 likes