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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155206 Views

83 replies

27 likes

  • 155206 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149232 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Opening an album from the Friends tab will automatically play that album

PlanFreeCountryCanadaDeviceWindows 64-bit, x64Operating SystemWindows 11 My Question or IssueWhenever I open an album from the Friends tab, that album will automatically be played after around 30 seconds, even I left the album without playing/liking ...

Newbie

Plan Free Country Canada Device Windows 64-bit, x64 Operating System Windows 11   My Question or Issue Whenever I open an album from the Friends tab, that album will automatically be p...

Novy

Moderator

224 Views

1 replies

0 likes

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Book issue

How do I listen to my book on my computer? I can listen to it on my phone. When I try to listen on the computer, it wants me to buy the book. I'm using Windows 10

Visitor

How do I listen to my book on my computer? I can listen to it on my phone. When I try to listen on the computer, it wants me to buy the book.   I'm using Windows 10  

232 Views

0 replies

0 likes

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Superuser Contribution Images (album art, artist pictures) frequently do not load

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAlbum art and artist pictures often (50-75% of the time) just don't load and the default placeholder is shown. I have done the full clean reinstall process several times. Thi...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Album art and artist pictures often (50-75% of the time) just don't load and the default placehold...

Joan

Moderator

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't let me unpause

PlanFreeCountryAustraliaDeviceHP ProBook 430 G8 Notebook PCOperating SystemWindows 11 My Question or IssueFor no reason, Spotify will pause my song after about half a second every time I unpause it. The only temporary fix to this is to quit the app a...

Regular

Plan Free Country Australia Device HP ProBook 430 G8 Notebook PC Operating System Windows 11   My Question or Issue For no reason, Spotify will pause my song after about half a second ...

OscarDC

Moderator

6984 Views

3 replies

0 likes

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Solved!!Superuser Contribution Can't login at desktop ( windows 8.1 pro) but i can at web

PlanFree/PremiumCountryGreeceDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 8.1 pro 64My Question or IssueLast days was trying to login at the Desktop Spotify program but i got this :The username or password is incorrect. (Err...

Casual Listener

Plan Free/Premium Country Greece Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 8.1 pro 64 My Question or Issue Last days was trying to login at the Desktop...

Jessy527

Casual Listener

3548 Views

7 replies

0 likes

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  • 7 replies
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Spotify App - Creates ALT+TAB Bug

There is probably some issue with how the gif/video is being rendered at the sidebar where info about the currently playing title is being displayed.The problem is that if i have some game open, in my case Sea of Thieves, and the sidebar with info ab...

Casual Listener

There is probably some issue with how the gif/video is being rendered at the sidebar where info about the currently playing title is being displayed. The problem is that if i have some game open, in...

MtPotat

Casual Listener

851 Views

1 replies

0 likes

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Superuser Contribution Songs pause suddenly, and the app doesn't let me resume them

Since a few days from now, my Spotify Desktop App keeps on pausing the songs suddenly, as if I were the one pausing it, and does not let me resume it, pausing every time I press play. I've seen discussions where people say it's because the app is ope...

Visitor

Since a few days from now, my Spotify Desktop App keeps on pausing the songs suddenly, as if I were the one pausing it, and does not let me resume it, pausing every time I press play. I've seen discu...

Vasil

Moderator

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
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Superuser Contribution Spotify Web Player not Working in Vivaldi

PlanPremiumCountry DeviceWindows Laptop (HP zbook)Operating SystemWindows 11 My Question or IssueThe web player does not seem to come up anymore in Vivaldi. This has been working just fine for a while and about 3 days ago it stopped. The web player s...

Casual Listener

Plan Premium Country   Device Windows Laptop (HP zbook) Operating System Windows 11   My Question or Issue The web player does not seem to come up anymore in Vivaldi.  This h...

Vasil

Moderator

1649 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution All videos have stopped working

PlanFree/PremiumCountryAustralianDevice(iPhone 11 and Win 11 laptop)Operating Systemlatest IOS and Win 11 My Question or IssueAll videos have stopped playing in the app on both my devices. All video podcasts and looping visuals have stopped. The Canv...

Regular

Plan Free/Premium Country Australian Device (iPhone 11 and Win 11 laptop) Operating System latest IOS and Win 11   My Question or Issue All videos have stopped playing in the app on bo...

user-removed

Not applicable

990 Views

9 replies

0 likes

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Superuser Contribution Search loses the current page

When you use search, and then press the back button, it goes back 2 pages instead of 1

Regular

When you use search, and then press the back button, it goes back 2 pages instead of 1

MihailY

Moderator

709 Views

1 replies

1 likes

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  • 1 likes

Superuser Contribution i cant add songs to my playlist

when i click the pluss button on songs and it pops up the add to playlist menu my playlist that i wanna add it to dosent show up its a colab playlist but im the creator of it

Visitor

when i click the pluss button on songs and it pops up the add to playlist menu my playlist that i wanna add it to dosent show up its a colab playlist but im the creator of it

Joan

Moderator

222 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution jam not working on desktop

Hello, I'm using Spotify for Windows (64-bit) 1.2.48.405.gf2c48e6f on 2 different computers.And I'm not getting the Jam feature.I bought a family plan 1 week ago and I'm a member.I have tried to do it on mobile and web as well and I get the feature o...

Newbie

Hello, I'm using Spotify for Windows (64-bit) 1.2.48.405.gf2c48e6f on 2 different computers. And I'm not getting the Jam feature. I bought a family plan 1 week ago and I'm a member. I have tried t...

Joan

Moderator

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly differs from device to device even in same network

PlanPremium (Not family) DeviceWindows Notebooks, within same Network Operating SystemBoth Windows 11 latest stable My Question or IssueThe "Discover Weekly" playlist on each Spotify instance differs albeit having at least some songs in commin. I wou...

Regular

Plan Premium (Not family)   Device Windows Notebooks, within same Network   Operating System Both Windows 11 latest stable    My Question or Issue The "Discover Weekly" ...

Vasil

Moderator

559 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Latest verison of Sopitfy can't play any song.

PlanPremiumCountryHungaryDeviceDell Optiplex 3050 MicroOperating SystemWindows 10 Latest version of Spotify (1.2. 48.405.gf2c48e6f) can't play any song. Gives me error when clicking play saying "Spotify can't play this right now. If you have the file...

Regular

Plan Premium Country Hungary Device Dell Optiplex 3050 Micro Operating System Windows 10   Latest version of Spotify (1.2. 48.405.gf2c48e6f) can't play any song. Gives me error when cli...

Ravenheart1012

Regular

742 Views

6 replies

0 likes

Can't play anything
  • 742 Views
  • 6 replies
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i logged in and out of my spotify on my laptop and playlists are not there

i logged out of spotify and when logging back in my playlists are no longer in my library, however they are on my library on my phone just not my laptop they both use the same acount

Visitor

i logged out of spotify and when logging back in my playlists are no longer in my library, however they are on my library on my phone just not my laptop they both use the same acount

Justus_HB

Regular

276 Views

1 replies

0 likes

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Superuser Contribution Shuffle button doesn't work on Spotify connect

I'm using Spotify on my laptop to connect to my desktop PC that's actually playing the music. Both are Win 10, both have fresh install of newest Spotify version (non-Windows Store). I cannot use normal shuffle on the laptop, only smart shuffle and no...

Music Fan

I'm using Spotify on my laptop to connect to my desktop PC that's actually playing the music. Both are Win 10, both have fresh install of newest Spotify version (non-Windows Store).   I cannot...

Vasil

Moderator

767 Views

3 replies

0 likes

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  • 3 replies
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How do I clear the queue?

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cleared the queue, the songs automagically appears in t...

Visitor

There is no clear queue option in the Desktop app or in the iOS app. I want to clear the queue with one click. Now I have to manually clear songs from the queue one by one. And often when I have cle...

Visual_Jei

Casual Listener

1679 Views

2 replies

1 likes

  • 1679 Views
  • 2 replies
  • 1 likes

Superuser Contribution Stream continues while audio cuts off

Hi, I've been having this problem for a while with my desktop spotify(Windows). This problem seems to occur, both in the webapp and the desktop app. When I'm streaming a specific song the audio cuts off while it's still playing, when I'm connected to...

Newbie

Hi, I've been having this problem for a while with my desktop spotify(Windows). This problem seems to occur, both in the webapp and the desktop app. When I'm streaming a specific song the audio cuts ...

AlejaR

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution PCでSpotifyとSTATIONヘッドを同時につなげるとStation headからしか音楽が流れない

iPhoneの場合SpotifyとStation headを同じアカウントで聴くとそれぞれから別の曲が流れてきます。

Newbie

iPhoneの場合SpotifyとStation head を同じアカウントで聴くとそれぞれから別の曲が流れてきます。

Joan

Moderator

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes