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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1643 Views

0 replies

2 likes

  • 1643 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145509 Views

83 replies

27 likes

  • 145509 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130421 Views

294 replies

22 likes

  • 130421 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10978 Views

1 replies

6 likes

  • 10978 Views
  • 1 replies
  • 6 likes

Superuser Contribution i cant be able to login my spotify in desktop. whenever i try to login it shows go to your browser t

PlanFreeCountryindia Device laptop Operating System Windows 11 My Question or Issue i cant be able to login my spotify in desktop. whenever i try to login it shows to go to the browser to login but no matter how many times i click on it the browser n...

Casual Listener

Plan Free Country india  Device  laptop Operating System  Windows 11   My Question or Issue  i cant be able to login my spotify in desktop. whenever i try to login...

Yordan

Moderator

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Tiktok view arrived to Desktop, anyone else?

PlanPremiumCountryFinlandDeviceHP LAPTOPOperating SystemWindows 11 My Question or IssueI have tiktok view on mobile for a while mixed with tiles, now I have the same on desktop. Anyone else? This is how it looks, so you can see. Scroll at the bottom ...

Roadie

Plan Premium Country Finland Device HP LAPTOP Operating System Windows 11   My Question or Issue I have tiktok view on mobile for a while mixed with tiles, now I have the same on deskt...

vaajy

Roadie

504 Views

2 replies

1 likes

  • 504 Views
  • 2 replies
  • 1 likes

Superuser Contribution AI DJ problem, plays songs from Artist I blocked

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or to make the ai stop from doing this? PlanPremiumCountryPeruDevicePC (Ryzen 7 5800) (Ryzen 7 5700) (ryzen 5 5600G) - Samsu...

Regular

I blocked some artist I don't like in my player, but the AI DJ still playing them sometimes, there are any other way to block or  to make the ai stop from doing this?     Plan Prem...

AFBMD

Regular

943 Views

8 replies

1 likes

  • 943 Views
  • 8 replies
  • 1 likes

Superuser Contribution Pause/Play FAB clips with Actions Bar

PlanPremiumCountryU.SDeviceDell LaptopOperating SystemWindows 10 My Question or IssueWhen scrolling on desktop, the threshold for showing the play FAB for a playlist/album is too early and causes it to clip with the actions bar for said playlist. See...

Newbie

Plan Premium Country U.S Device Dell Laptop Operating System Windows 10   My Question or Issue When scrolling on desktop, the threshold for showing the play FAB for a playlist/album is...

AlejaR

Moderator

175 Views

1 replies

0 likes

Spotify Desktop App
UI Issue
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution recover deleted songs in a playlist , help needed

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

Casual Listener

I recently deleted all songs from a playlist, i want those songs restored in the playlist, is there any way these songs can be recovered as how they were a few days ago

hujg

Newbie

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Superuser Contribution App on Windows 11 wont play music

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a local file. I've tried the suggested troubleshooting steps ...

Regular

I get "Spotify can't play this right now. If you have the file on your computer you can import it." error. Spotify works fine in browser on same computer. I'm trying to stream and not play a loca...

mwjosey2

Regular

1192 Views

5 replies

0 likes

  • 1192 Views
  • 5 replies
  • 0 likes

All Songs Fade In

PlanPremium FamilyCountryU.S./MongoliaDeviceMSI MODERN 15 H B13MOperating SystemWindows 11 My Question or IssueEvery song I play on the desktop app has a half-second fade-in. The fade in doesn't happen for my phone or the web player, only the desktop...

Casual Listener

Plan Premium Family Country U.S./Mongolia Device MSI MODERN 15 H B13M Operating System Windows 11   My Question or Issue Every song I play on the desktop app has a half-second fade-in....

lemonpiegbs

Visitor

318 Views

1 replies

1 likes

  • 318 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify becomes slow/unusable when scrolling a long discography.

When scrolling through the discography of an artist with a lot of songs/albums the windows spotify application becomes near unusable and laggy. Going to another page returns the application to normal again.

Casual Listener

When scrolling through the discography of an artist with a lot of songs/albums the windows spotify application becomes near unusable and laggy. Going to another page returns the application to normal...

Novy

Moderator

390 Views

1 replies

3 likes

  • 390 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Shuffle don't work anymore, help needed

Plan: PremiumDevice: Desktop app, manually downloaded from the website not Microsoft storeOperating System: Win 11 My Question or IssueSo i factory reset my pc a week ago, and Spotify worked perfectly. But now i cant shuffle my playlist. The shuffle ...

Casual Listener

Plan: Premium Device: Desktop app, manually downloaded from the website not Microsoft store Operating System: Win 11   My Question or Issue So i factory reset my pc a week ago, and Spotify ...

Rho_Tzu

Visitor

2906 Views

3 replies

0 likes

  • 2906 Views
  • 3 replies
  • 0 likes

Superuser Contribution Canvas feature doesn't work

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 11) My Question or Issue:While browsing Spotify on my computer, I noticed the canvas feature. Unfortunately, even though it is available, the ca...

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 11)   My Question or Issue: While browsing Spotify on my computer, I no...

Yordan

Moderator

8789 Views

34 replies

4 likes

  • 8789 Views
  • 34 replies
  • 4 likes

Superuser Contribution Song Beginnings Start Quiet

PlanFreeCountryUSADevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI've noticed that since the most recent Spotify update, for some reason, whenever a new song starts, it always start off quiet for the first second or so, and the...

Visitor

Plan Free Country USA Device Personal Computer Operating System Windows 10   My Question or Issue I've noticed that since the most recent Spotify update, for some reason, whenever a ne...

waltzman

Visitor

1527 Views

7 replies

0 likes

  • 1527 Views
  • 7 replies
  • 0 likes

Superuser Contribution Use zoom to change font size in full screen

Why does the font size not change in full-screen mode? I like to be able to read it from about 6 feet away which only requires about 18pt size. Instead the artist is in the 10-12 range. The behavior when zooming in and out seems to be small-small-sma...

Newbie

Why does the font size not change in full-screen mode? I like to be able to read it from about 6 feet away which only requires about 18pt size. Instead the artist is in the 10-12 range. The behavior ...

Ivelina

Moderator

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong try reloading the page

Device(PC)Operating System(Windows 11) My Question or IssueEvery page I go to in the Spotify app just wont work and say "Something went wrong try reloading the page" but music still plays and I have connection. It's been happening for 3 days. apparen...

Newbie

  Device (PC) Operating System (Windows 11)   My Question or Issue Every page I go to in the Spotify app just wont work and say "Something went wrong try reloading the page" but musi...

Coolhero1101

Visitor

26716 Views

17 replies

1 likes

  • 26716 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution Buttons in top right corner of windows desktop app have top margin

PlanPremiumCountryGermanyDevicedifferent PCsOperating SystemWindows 10, Windows 11 My Question or IssueThe buttons in the top right corner are no longer at the top of the app. This is very annoying for me, as it makes it significantly more difficult ...

Newbie

Plan Premium Country Germany Device different PCs Operating System Windows 10, Windows 11   My Question or Issue The buttons in the top right corner are no longer at the top of the app...

Tazhel

Music Fan

12712 Views

72 replies

35 likes

"Desktop"
"Windows"
Desktop Windows 10
UI
UX
windows 11
  • 12712 Views
  • 72 replies
  • 35 likes

Spotify will go Max Volume upon star or switching to bluetooth on Windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since today whenever i switch to bluetooth speaker or bluetooth headphone or pc speaker the ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

MateusM

Spotify Star

861 Views

5 replies

0 likes

  • 861 Views
  • 5 replies
  • 0 likes

Windows windows control buttons now are not aligned to the border.

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now i need to place the cursor in the close button tha...

Newbie

Kinda dumb, but after an update the windows controls are aligned above the edge, when maximized I usually drop the cursor on the top edge to close the program (minimize when closed activated) but now...

eetuuuh

Regular

859 Views

3 replies

4 likes

issue
New Update
  • 859 Views
  • 3 replies
  • 4 likes

Spotify PC App Rapidly Skipping Through Songs When Using Media Keys to Skip/Repeat Song

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 (latest and most up to date version) My Question or IssueWhen using my media keys to try to skip to the next song, Spotify PC App will rapidly skip anywhere from 3 to 10 songs before it ...

Newbie

Plan Premium Country USA Device Desktop PC Operating System Windows 11 (latest and most up to date version)   My Question or Issue When using my media keys to try to skip to the next s...

813 Views

0 replies

0 likes

  • 813 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sporify is reeaaly laggy on PC-app and Android despite high end devices

BOTH devices: When playing a song it takes at 2+ seconds for it to start 30% of the time. When skipping forward in tracks it can take up to 10 seconds for it to start playing. Both apps are up to date and I have tried to reinstall both the PC and And...

Casual Listener

BOTH devices: When playing a song it takes at 2+ seconds for it to start 30% of the time. When skipping forward in tracks it can take up to 10 seconds for it to start playing. Both apps are up to dat...

Ivelina

Moderator

529 Views

7 replies

1 likes

  • 529 Views
  • 7 replies
  • 1 likes