Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 81579 Views
  • 81 replies
  • 27 likes
  • 81579 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 94078 Views
  • 289 replies
  • 22 likes
  • 94078 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6724 Views
  • 1 replies
  • 6 likes
  • 6724 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147355 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147355 Views
  • 0 replies
  • 26 likes

Spotify says "Can't find that album," same goes for Artists.

Whenever I click on an album, artist or playlist, it comes up with "Can't find that..." each time.

  • Visitor
  • Whenever I click on an album, artist or playlist, it comes up with "Can't find that..." each time.
  • MateusM
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop Win 11] Spotify keeps crashing after startup

PlanPremiumCountryGreece DeviceIntel Alder LakeOperating SystemWindows 11 Pro My Question or IssueSpotify keeps crashing after ~10-20 seconds after login - i.e. open app , wait, app crashes with no error message.Have already contacted support and use...

  • Gig Goer
  • Plan Premium Country Greece   Device Intel Alder Lake Operating System Windows 11 Pro   My Question or Issue Spotify keeps crashing after ~10-20 seconds after login - i.e. open a...
  • constantines
  • Gig Goer
  • 9956 Views
  • 63 replies
  • 0 likes
  • 9956 Views
  • 63 replies
  • 0 likes

Solved!!Superuser Contribution Albums in library not showing when viewing from playlist

Windows App I have a strange issue, I have a big playlist of songs I'm using to discover things on. Often taken from other users playlists or Spotify created playlists. I have a strange issue where I recognise a song/album and think, "I already have ...

  • Roadie
  • Windows App   I have a strange issue, I have a big playlist of songs I'm using to discover things on. Often taken from other users playlists or Spotify created  playlists.  I have a ...
  • DethTroll
  • Newbie
  • 795 Views
  • 4 replies
  • 0 likes
  • 795 Views
  • 4 replies
  • 0 likes

All Songs Fade In

PlanPremium FamilyCountryU.S./MongoliaDeviceMSI MODERN 15 H B13MOperating SystemWindows 11 My Question or IssueEvery song I play on the desktop app has a half-second fade-in. The fade in doesn't happen for my phone or the web player, only the desktop...

  • Casual Listener
  • Plan Premium Family Country U.S./Mongolia Device MSI MODERN 15 H B13M Operating System Windows 11   My Question or Issue Every song I play on the desktop app has a half-second fade-in....
  • lemonpiegbs
  • Visitor
  • 191 Views
  • 1 replies
  • 1 likes
  • 191 Views
  • 1 replies
  • 1 likes

Strange interaction with Spotify and my DAC

I'm using the most recent version (1.1.15.448) of the Spotify app for Win 10 which I downloaded directly from Spotify. It plays correctly when using the Realtek sound drivers for my on-board audio. I just purchased a DAC (an RME ADI-2 DAC) which conn...

  • Casual Listener
  • I'm using the most recent version (1.1.15.448) of the Spotify app for Win 10 which I downloaded directly from Spotify. It plays correctly when using the Realtek sound drivers for my on-board audio. ...
  • arianevans
  • Gig Goer
  • 5799 Views
  • 8 replies
  • 8 likes
  • 5799 Views
  • 8 replies
  • 8 likes

Bug(?) in Windows desktop app - can't find album

Windows 10 - Spotify Premium. I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and click on albums returned by the search I get the following mes...

  • Roadie
  • Windows 10 - Spotify Premium.   I started to get a problem yesterday (not experienced previously) where if I click on an album link from a track in a playlist, or if I do general search and cl...
  • MoonBears123
  • Newbie
  • 967 Views
  • 2 replies
  • 1 likes
  • label
  • 967 Views
  • 2 replies
  • 1 likes

Superuser Contribution Next track does not play if another fullscreen app is open

PlanPremiumCountryUnited StatesDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueIf I have another program in fullscreen mode (often a video game), the desktop app does not continue to the next track after finishing the current tra...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Computer Operating System Windows 10   My Question or Issue If I have another program in fullscreen mode (often a video game), the des...
  • AlejaR
  • Moderator
  • 301 Views
  • 5 replies
  • 0 likes
  • 301 Views
  • 5 replies
  • 0 likes

Superuser Contribution Where to get Fridays playlist of updated artists based on my own liked song

At the end of October, I stumbled across a playlist (updated every Friday) , about new releases from artists based on my own personal liked songs. I could easily keep up with all new releases from my favorite artists based on my personal playlists an...

  • Newbie
  • At the end of October, I stumbled across a playlist (updated every Friday) , about new releases from artists based on my own personal liked songs. I could easily keep up with all new releases from ...
  • Maria
  • Moderator
  • 252 Views
  • 3 replies
  • 0 likes
  • 252 Views
  • 3 replies
  • 0 likes

[Windows 11] Volume Changes between applications

PlanPremiumCountryUnited StatesDeviceASUS TUF F15 (Windows 11 Laptop)Operating SystemWindows 11 My Question or IssueFor the past month, whenever I switch to my Spotify window, the system instantly goes up to 67% volume, every time. However, when swit...

  • Casual Listener
  • Plan Premium Country United States Device ASUS TUF F15 (Windows 11 Laptop) Operating System Windows 11   My Question or Issue For the past month, whenever I switch to my Spotify window...
  • pridd
  • Casual Listener
  • 3289 Views
  • 8 replies
  • 1 likes
  • 3289 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Main site defaulting to German

I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .com/de/ against my best efforts to prevent it. I can...

  • Casual Listener
  • I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .c...
  • sdfcr
  • Newbie
  • 13333 Views
  • 8 replies
  • 3 likes
  • Windows
  • 13333 Views
  • 8 replies
  • 3 likes

Superuser Contribution Turn OFF Album Art?

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueIs there a way to turn off the album art tiles on the playlists that were just added? Because wow, I absolutely HATE THIS, it takes up too much space, I don't want to see ...

  • Casual Listener
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Is there a way to turn off the album art tiles on the playlists that were just added? Because w...
  • thelemonturtle
  • Casual Listener
  • 11346 Views
  • 14 replies
  • 25 likes
  • New Update
  • 11346 Views
  • 14 replies
  • 25 likes

Superuser Contribution The authorize page after clicking log in doesn't load

Trying to log on the windows app. When I click the log in button it takes me to "https://accounts.spotify.com/authorize..." but the page never loads. I can't get the web player to load either. I've disabled all ad blockers and reinstalled spotify.

  • Visitor
  • Trying to log on the windows app. When I click the log in button it takes me to "https://accounts.spotify.com/authorize..." but the page never loads. I can't get the web player to load either. I've d...
  • Not applicable
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I stop Spotify from showing on my computer lock screen?

How do I stop Spotify from showing on my computer lock screen? Because I don't want to show Spotify player after screen locked.  

IMG_20231221_130144.jpg
  • Music Fan
  • How do I stop Spotify from showing on my computer lock screen? Because I don't want to show Spotify player after screen locked.   
  • Maria
  • Moderator
  • 6786 Views
  • 5 replies
  • 0 likes
  • 6786 Views
  • 5 replies
  • 0 likes

Spotify is the single worst PC app I have ever used.

PlanPremiumCountryUnited StatesDeviceEvery PC, doesn't matterOperating SystemWindows 10 My Question or IssueMy issue is that I pay $10 a month for this app and it completely sucks **bleep**. It is such a pain to use. The amount of times I have to clo...

  • Newbie
  •   Plan Premium Country United States Device Every PC, doesn't matter Operating System Windows 10   My Question or Issue My issue is that I pay $10 a month for this app and it com...
  • Rim4
  • Gig Goer
  • 5571 Views
  • 11 replies
  • 35 likes
  • 5571 Views
  • 11 replies
  • 35 likes

Superuser Contribution [Desktop] Not all Local Files are playable

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or Issue For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 files that I route to Spotify as my local files. I only see 2,072 songs in Spot...

  • Regular
  • Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue   For years now local files have been finicky. I have a folder of roughly 2.3k playable mp3 fil...
  • Rim4
  • Gig Goer
  • 3896 Views
  • 23 replies
  • 4 likes
  • Desktop
    local files
  • 3896 Views
  • 23 replies
  • 4 likes

Superuser Contribution Larger volume slider on desktop app (ONE topic please to combine all kudos)

On the Windows desktop version, make the volume slider bigger. The screen/UI is large enough and it would we quite handy as to adjust the volume in an easy way. More or like the Windows 10 sound bar, to easily adjust/slide the volume. And I think mos...

  • Music Fan
  • On the Windows desktop version, make the volume slider bigger.   The screen/UI is large enough and it would we quite handy as to adjust the volume in an easy way. More or like the Windows 10 s...
  • alberthaff
  • Visitor
  • 1705 Views
  • 7 replies
  • 7 likes
  • slider
    volume
    volume slider
  • 1705 Views
  • 7 replies
  • 7 likes

Superuser Contribution my music keeps pausing for no apparent reason

every time i try to put on some music and alt tab to do whatever, the music keeps pausing by itself every few seconds. i thought it was a temporary thing for a little while but it's still the same and i cannot listen to music properly, both from the ...

  • Visitor
  • every time i try to put on some music and alt tab to do whatever, the music keeps pausing by itself every few seconds. i thought it was a temporary thing for a little while but it's still the same an...
  • nindha
  • Visitor
  • 1278 Views
  • 2 replies
  • 1 likes
  • 1278 Views
  • 2 replies
  • 1 likes

Superuser Contribution Long map title hinders the "+" desktop

EDIT: If you press arrow you see the whole title and it works!EDIT, AGAIN: If title is extremely long this doesn't work what's mentioned above.As title says if the map title is too long you can't press "+" to create new map or playlist within itJakob

  • Regular
  • EDIT: If you press arrow you see the whole title and it works! EDIT, AGAIN: If title is extremely long this doesn't work what's mentioned above. As title says if the map title is too long you can...
  • jakobnilsson
  • Regular
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can i see my friend's activity

Though 'Share my listening activity on Spotify ' is open I can't see my friends' activity in my Desktop. What can i do about that?

  • Visitor
  • Though 'Share my listening activity on Spotify ' is open I can't see my friends' activity in my Desktop. What can i do about that?
  • JunLH07
  • Regular
  • 18034 Views
  • 5 replies
  • 0 likes
  • 18034 Views
  • 5 replies
  • 0 likes