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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 136961 Views
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  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
  • 53206 Views
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Superuser Contribution listen along discord

PlanIndividual premiumCountryUSADevicePC Operating Systemwindows 10 My Question or IssueIm trying to listen along with my parnter and when i join listen along it dosnt sync me with her song or play it imediantly when she skips a song it stays paused ...

  • Newbie
  • Plan Individual premium Country USA Device PC  Operating System windows 10   My Question or Issue Im trying to listen along with my parnter and when i join listen along it dosnt s...
  • Vasil
  • Moderator
  • 120 Views
  • 1 replies
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  • 120 Views
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Superuser Contribution Download list of songs played

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MihailY
  • Moderator
  • 138 Views
  • 1 replies
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  • 138 Views
  • 1 replies
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Solved!! Windows Spotify 1.1.97.692 stuck at launch on “Try to reload the page” error

PlanPremiumCountryFranceOperating SystemWindows 10 My Question or IssueWhen I launch Spotify Premium desktop application, I get the following error:« Une erreur s'est produite.Essayez de recharger la page.Recharger la page » Which I would traduce in ...

  • Regular
  • Plan Premium Country France Operating System Windows 10   My Question or Issue When I launch Spotify Premium desktop application, I get the following error: « Une erreur s'est produite....
  • apk493
  • Casual Listener
  • 231 Views
  • 9 replies
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  • 231 Views
  • 9 replies
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Superuser Contribution Cant play songs

Whenever I go on an artist's profile to play a song, the bottom just goes gray and nothing loads, the song, art, nothing, I can't listen to it. However, when I try to play any songs on my playlists or local files it works fine. This is only on pc, do...

  • Regular
  • Whenever I go on an artist's profile to play a song, the bottom just goes gray and nothing loads, the song, art, nothing, I can't listen to it. However, when I try to play any songs on my playlists o...
  • Yordan
  • Moderator
  • 257 Views
  • 9 replies
  • 3 likes
  • 257 Views
  • 9 replies
  • 3 likes

Superuser Contribution Can't play Daft Punk content

PlanPremiumCountryThe NetherlandsDeviceComputerOperating SystemWindows 10 desktop My Question or IssueI've been experiencing this issue for a long duration of time, everytime i want to play songs by Daft Punk on my W10 desktop computer it says it can...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Computer Operating System Windows 10 desktop   My Question or Issue I've been experiencing this issue for a long duration of time, everytime...
  • OscarDC
  • Moderator
  • 819 Views
  • 5 replies
  • 0 likes
  • Can't play songs
    Daft punk
  • 819 Views
  • 5 replies
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Superuser Contribution Desktop app not playing through bluetooth headphones

PlanPremiumCountry SwedenDevicePC LaptopOperating SystemWindows 10 My Question or Issue I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I can pair them with my laptop, but I cannot listen to the Spotify desktop app with them....

  • Regular
  • Plan Premium Country  Sweden Device PC Laptop Operating System Windows 10   My Question or Issue  I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I c...
  • mcmuffin6o
  • Newbie
  • 23955 Views
  • 9 replies
  • 3 likes
  • 23955 Views
  • 9 replies
  • 3 likes

Superuser Contribution Delayed start to tracks

On a 2-month-old HP Pavilion 24-ca0029 AiO PC with Windows 11…I’m getting a 6 or 7-second delay playing individual tracks on Spotify.Happens after about an hour of playing on about 90% of songs in my downloaded playlists.Sounds like fade but we’ve pl...

  • Casual Listener
  • On a 2-month-old HP Pavilion 24-ca0029 AiO PC with Windows 11… I’m getting a 6 or 7-second delay playing individual tracks on Spotify. Happens after about an hour of playing on about 90% of songs i...
  • Dian
  • Moderator
  • 132 Views
  • 3 replies
  • 0 likes
  • 132 Views
  • 3 replies
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Superuser Contribution "see all" option not showing up for searches

PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueOn both desktop and the web player when I use the search feature the "see all" options don't appear anymore so I can't click on a single topic (artist, songs, playl...

  • Music Fan
  • Plan Premium Country USA   Device HP Pavilion Operating System Windows 10   My Question or Issue On both desktop and the web player when I use the search feature the "see all" op...
  • kneeL23
  • Casual Listener
  • 556 Views
  • 6 replies
  • 0 likes
  • Bugs issues
    Desktop (Windows)
    Search failure
    Web Player
  • 556 Views
  • 6 replies
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Superuser Contribution Dektop App is quiter then Webplayer

Hey, I´ve got a question. I´ve got spotify premium and recently i´ve been using it through the webplayer due to some technical problems with the desktop App. The technical problems have been solved but nevertheless I mentioned, that the desktop app i...

  • Casual Listener
  • Hey,   I´ve got a question. I´ve got spotify premium and recently i´ve been using it through the webplayer due to some technical problems with the desktop App. The technical problems have been...
  • Zombieking9199
  • Visitor
  • 3057 Views
  • 8 replies
  • 2 likes
  • 3057 Views
  • 8 replies
  • 2 likes

Superuser Contribution Liked songs not showing as liked on artist page (ALL DEVICES, NOT JUST DESKTOP)

PlanPremiumCountryUSADeviceLITERALLY HAPPENING ON EVERY DEVICE I OWN (windows 10, android, ios, macbook) My Question or IssueSome artists not showing the liked tracks that are sitting in my liked tracks. Yes i've made sure it's not another album/etc.

  • Casual Listener
  •   Plan Premium Country USA Device LITERALLY HAPPENING ON EVERY DEVICE I OWN (windows 10, android, ios, macbook)   My Question or Issue Some artists not showing the liked tracks tha...
  • zjeffer
  • Regular
  • 6960 Views
  • 30 replies
  • 20 likes
  • Artist
    Artist issues
    liked
    liked songs
  • 6960 Views
  • 30 replies
  • 20 likes

Solved!!Superuser Contribution Spotify shows a black screen after unlocking

PlanPremiumCountryGermanyDeviceLenovo NotebookOperating SystemWindows 10My Question or IssuePrerequisite:Spotify gets started on startup of Windows 10 and stays minimized and you lock your screen without bringing Spotify to the foreground at least on...

  • Casual Listener
  • Plan Premium Country Germany Device Lenovo Notebook Operating System Windows 10 My Question or Issue Prerequisite: Spotify gets started on startup of Windows 10 and stays minimized and yo...
  • 70X1C
  • Casual Listener
  • 118 Views
  • 2 replies
  • 0 likes
  • 118 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Enabling Enhanded on a playlist, disables the shuffling.

Windows app. Like in the title.Enabling Enhanced on a playlist, disables the shuffling. It always goes from the top.Play track number 8, it will start from 1 again. And then it moves to track number 2. Clicking next/previous will also just go up and ...

  • Regular
  • Windows app. Like in the title. Enabling Enhanced on a playlist, disables the shuffling. It always goes from the top. Play track number 8, it will start from 1 again. And then it moves to track num...
  • rockmancer
  • Regular
  • 280 Views
  • 11 replies
  • 2 likes
  • 280 Views
  • 11 replies
  • 2 likes

Superuser Contribution "No podemos reproducir esto hasta que permitas a este artista en la app de Spotify de teléfono"

Con un artista en concreto me aparece el mensaje "No podemos reproducir esto hasta que permitas a este artista en la app de Spotify de teléfono". Y efectivament no lo puedo reproudcir. Me aparece por igual en mi ordenador personal (MacBook Pro) como ...

  • Visitor
  • Con un artista en concreto me aparece el mensaje "No podemos reproducir esto hasta que permitas a este artista en la app de Spotify de teléfono". Y efectivament no lo puedo reproudcir.   ...
  • LuisSomoza
  • Casual Listener
  • 6603 Views
  • 11 replies
  • 4 likes
  • 6603 Views
  • 11 replies
  • 4 likes

Superuser Contribution Desktop downloads what I download on mobile.

Whenever I download something on my mobile installation it then also downloads it on my desktop. I couldn't find anything about this and it's incredibly annoying. I have absolutely no need to waste storage space on my PC that's always connected to th...

  • Casual Listener
  • Whenever I download something on my mobile installation it then also downloads it on my desktop. I couldn't find anything about this and it's incredibly annoying. I have absolutely no need to waste s...
  • AlejaR
  • Moderator
  • 95 Views
  • 3 replies
  • 0 likes
  • 95 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback fails with Windows Sound sample rate higher than 192000 Hz

PlanPremiumCountryAustraliaDeviceDesktop PC, Topping D90 MQA DACOperating SystemWindows 10 PC My Question or IssueSpotify playback initially fails if a sample rate above 192000 Hz is selected in Windows Playback Sound Properties. Spotify can subseque...

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  • Casual Listener
  • Plan Premium Country Australia Device Desktop PC, Topping D90 MQA DAC Operating System Windows 10 PC   My Question or Issue Spotify playback initially fails if a sample rate above 1...
  • Hubtiti
  • Casual Listener
  • 760 Views
  • 5 replies
  • 0 likes
  • 760 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10: Media Controls not showing up

Hello, I've searched the whole internet without any solution...The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my keyboard. It's working on my laptop and my Windows 10 surface,...

  • Casual Listener
  • Hello,   I've searched the whole internet without any solution... The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my ...
  • Vasil
  • Moderator
  • 6281 Views
  • 4 replies
  • 0 likes
  • Windows
  • 6281 Views
  • 4 replies
  • 0 likes

Bug on the ad banner

PlanPremium CountrySpain DevicePC Operating SystemWindows 10 My Question or IssueJust to report that I spotted this bug on the ad banner.Now it looks correct, but I just wanted to point out the problem.Hope it helps you.

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  • Casual Listener
  • Plan Premium   Country Spain   Device PC   Operating System Windows 10   My Question or Issue Just to report that I spotted this bug on the ad banner. Now it looks c...
  • 80 Views
  • 0 replies
  • 0 likes
  • 80 Views
  • 0 replies
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Superuser Contribution Spotify can't play this file right now.

I have tried everything I've seen here: deleted the Library files, restarted the app, reinstalled the app. But when I tried to play on browser it works.Windows 11.

  • Newbie
  • I have tried everything I've seen here: deleted the Library files, restarted the app, reinstalled the app. But when I tried to play on browser it works. Windows 11.  
  • Yordan
  • Moderator
  • 121 Views
  • 3 replies
  • 0 likes
  • 121 Views
  • 3 replies
  • 0 likes

Profile Categories to have option to be public

PlanFree/PremiumCountryUnited KingdomDeviceDesktop, Samsung S21UOperating SystemWindows 11, Android 11 My Question or IssueOn my profile, I notice there have been my top artists and top tracks for the month. I wish there was a way to make these publi...

  • Casual Listener
  • Plan Free/Premium Country United Kingdom Device Desktop, Samsung S21U Operating System Windows 11, Android 11   My Question or Issue On my profile, I notice there have been my top arti...
  • TreyAnastasio
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Gives Error: The code execution can not proceed

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueI have installed Spotify after resetting my pc and now it gives "The code execution cannot proceed because ResampleDmo.DLL was not found. Reinstalling the program may fix this pro...

  • Regular
  •   Plan Premium Country Turkey Operating System Windows 10   My Question or Issue I have installed Spotify after resetting my pc and now it gives "The code execution cannot proceed ...
  • MihailY
  • Moderator
  • 10633 Views
  • 7 replies
  • 1 likes
  • 10633 Views
  • 7 replies
  • 1 likes