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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83778 Views

40 replies

68 likes

  • 83778 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794472 Views

504 replies

64 likes

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  • 504 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23641 Views

25 replies

7 likes

  • 23641 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

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Superuser Contribution how to connect my air pod to Spotify .

I can get my air pods to connect to Spotify i tried connecting it to the Wi-Fi and via but nothing worked what can i do?

Visitor

I can get my air pods to connect to Spotify i tried connecting it to the Wi-Fi and via but nothing worked what can i do?

MihailY

Moderator

770 Views

1 replies

0 likes

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Superuser Contribution Miniplayer Broken

Plan: PremiumCountry: United States Device: Dell InspironOperating System: Windows 11 My Question or IssueI have previously used the miniplayer feature on the spotify app on my computer. I opened it today and made it smaller. It blocked the action an...

Visitor

Plan: Premium Country: United States   Device: Dell Inspiron Operating System: Windows 11   My Question or Issue I have previously used the miniplayer feature on the spotify app...

Novy

Moderator

835 Views

1 replies

1 likes

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  • 1 replies
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Solved!!Superuser Contribution Issues with playlists not deleting

I've been having a problem with getting a playlist to delete for months. I've tried clearing my cache and signing out then back in. I've tried deleting it multiple times, for months now. Both right click-delete and selecting delete from the three dot...

Casual Listener

I've been having a problem with getting a playlist to delete for months. I've tried clearing my cache and signing out then back in. I've tried deleting it multiple times, for months now. Both right c...

MihailY

Moderator

1457 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Accessibility: Major issue, can't navigate playlist view with screen reader

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 11 My Question or IssueA major accessibility issue appeared suddenly t...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sweden Device Computer Operating System Windows 11 ...

Nandish_HIremath

Casual Listener

1474 Views

11 replies

1 likes

accessibility
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  • 1 likes

Superuser Contribution display on laptop

PlanPremiumCountryukDevicelenovo yogaOperating Systemwindows 11 My Question or Issueeverytime i go on spotify whether its the app or from google, the display goes weird. the exposure gets really high and the whole screen looks fuzzy, the second i com...

Visitor

  Plan Premium Country uk Device lenovo yoga Operating System windows 11   My Question or Issue everytime i go on spotify whether its the app or from google, the display goes wei...

Ivelina

Moderator

732 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution 19 icon for music video is bit too big (South Korea, Explicit)

PlanPremium IndividualCountrySouth KoreaDeviceDesktop PCOperating SystemWindows 11 My Question or IssueIn South Korea we have 19 icon instead of [E] icon for Explicit content.19 icon next to music video title is bit too big.. Much bigger than the tit...

Visitor

Plan Premium Individual Country South Korea Device Desktop PC Operating System Windows 11   My Question or Issue In South Korea we have 19 icon instead of [E] icon for Explicit...

Dessi

Moderator

469 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I am missing settings.

I am using Spotify on Windows 11 and when I try to open my settings, I am not getting nearly as many settings as I do on my iPhone. There is no equalizer, local files, etc. Please help me out. Thank you.

Visitor

I am using Spotify on Windows 11 and when I try to open my settings, I am not getting nearly as many settings as I do on my iPhone.  There is no equalizer, local files, etc. Please help me out. ...

MattSuda

Spotify Star

929 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Slow playback speed on Windows 11

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueSongs are playing noticeably slower. Tempo is off and sounds like the playback speed is just slightly off. Issue started today. PC is connected via WiFi and internet speed ha...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Songs are playing noticeably slower. Tempo is off and sounds like the playback speed is just sligh...

Eni

Moderator

1061 Views

3 replies

0 likes

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  • 3 replies
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I am experiencing issues deleting my account data due to persistence.

I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is still being displayed. What steps can I take to resolve this issue?

Casual Listener

    I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is s...

Amay

Spotify Star

551 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution songs cutting off early constantly

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the other problem pages. The only time this does not seem...

Visitor

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the o...

Joan

Moderator

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option to dislike songs on desktop

PlanPremiumCountryUSDevice(LG V20, Windows 10 pc) My Question or IssueWhy is there no Dislike or equivolent button on the desktop platform.... I dont want to have to take my phone out everytime i want to dislike a song. This is very anoying and im th...

Casual Listener

  Plan Premium Country US Device (LG V20, Windows 10 pc)     My Question or Issue Why is there no Dislike or equivolent button on the desktop platform.... I dont want to have...

Jaggana69

Newbie

27118 Views

34 replies

18 likes

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  • 34 replies
  • 18 likes

Superuser Contribution Better Library Organization

The way the library organization works in the side bar is so unbelievably frustrating. Somethings can go in folders some can't. It moves things around and doesn't stay in any sensible order. Your UI desperately needs to be reworked so that we are abl...

Visitor

The way the library organization works in the side bar is so unbelievably frustrating.  Somethings can go in folders some can't.  It moves things around and doesn't stay in any sensible ord...

alvaroabl

Newbie

2425 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Superuser Contribution Spotify Web Player not working on Microsoft Edge

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueOver the past few days, from about 1 pm edt on Monday, 24th of March, I have been unable to use the Spotify Web Player on my school laptop. It shows as either a pure black s...

Newbie

Plan Free Country USA Device Laptop Operating System Windows 11   My Question or Issue Over the past few days, from about 1 pm edt on Monday, 24th of March, I have been unable to use t...

Joan

Moderator

6903 Views

1 replies

0 likes

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  • 1 replies
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i cant open the aplication,

i closed the aplication accidentally , already i installed and now i cant open it

Visitor

i closed the aplication accidentally , already i installed and now i cant open it

Amay

Spotify Star

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows App does not play any song nor shows my liked songs / playlist content

PlanPremium (Family)CountryGermany DevicePCOperating SystemWindows 10 Pro My IssueThe Spotify App does not play any song. If I click play on a song, nothing happens. It does not show in the play bar at the bottom of the app and does not start playing...

Casual Listener

Plan Premium (Family) Country Germany   Device PC Operating System Windows 10 Pro   My Issue The Spotify App does not play any song. If I click play on a song, nothing happens. I...

Eni

Moderator

17320 Views

3 replies

0 likes

  • 17320 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why did the Canvas feature on Spotify desktop suddenly disappear?

I recently had access to the Canvas feature on the Spotify desktop app, but after two days, it suddenly disappeared. Now, I can no longer see Canvases when listening to music that supports it.

Regular

I recently had access to the Canvas feature on the Spotify desktop app, but after two days, it suddenly disappeared. Now, I can no longer see Canvases when listening to music that supports it.

Voidsleeper

Visitor

6738 Views

12 replies

2 likes

  • 6738 Views
  • 12 replies
  • 2 likes

Superuser Contribution Spotify windows app skipping music

Im from India, KeralaIve been using spotify premium for almost a year now and one of the most annoying thing i have experienced till now is that whenever i launch the spotify desktop app and starts playing music, it skips a few seconds into the song....

Visitor

Im from India, Kerala Ive been using spotify premium for almost a year now and one of the most annoying thing i have experienced till now is that whenever i launch the spotify desktop app and star...

MihailY

Moderator

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution volume slider lag

I have been experiencing lag on my volume slider but only when I listen with my Razer Kraken X headphones (USB), i have tried reinstalling windows deleting all and the issue is still there, I'm using windows 11 and spotify app. Note: when I use web S...

Casual Listener

I have been experiencing lag on my volume slider but only when I listen with my Razer Kraken X headphones (USB), i have tried reinstalling windows deleting all and the issue is still there, I'm ...

skydron9

Casual Listener

2057 Views

2 replies

0 likes

  • 2057 Views
  • 2 replies
  • 0 likes