Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82525 Views

40 replies

68 likes

  • 82525 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784667 Views

503 replies

64 likes

  • 784667 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20589 Views

22 replies

6 likes

  • 20589 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2920 Views

0 replies

4 likes

  • 2920 Views
  • 0 replies
  • 4 likes

Superuser Contribution Slow playback speed on Windows 11

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueSongs are playing noticeably slower. Tempo is off and sounds like the playback speed is just slightly off. Issue started today. PC is connected via WiFi and internet speed ha...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Songs are playing noticeably slower. Tempo is off and sounds like the playback speed is just sligh...

Eni

Moderator

1012 Views

3 replies

0 likes

  • 1012 Views
  • 3 replies
  • 0 likes

I am experiencing issues deleting my account data due to persistence.

I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is still being displayed. What steps can I take to resolve this issue?

Casual Listener

    I authenticated my Spotify account on a friend's computer, and now my account is being cached in their browser. Despite not saving my login credentials in the browser, my account is s...

Amay

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs cutting off early constantly

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the other problem pages. The only time this does not seem...

Visitor

my songs on any option ie daylist, my playlists any choice cut off sometimes only halfway through. This happens almost every song I have tried reinstalling altering my settings as described in the o...

Joan

Moderator

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No option to dislike songs on desktop

PlanPremiumCountryUSDevice(LG V20, Windows 10 pc) My Question or IssueWhy is there no Dislike or equivolent button on the desktop platform.... I dont want to have to take my phone out everytime i want to dislike a song. This is very anoying and im th...

Casual Listener

  Plan Premium Country US Device (LG V20, Windows 10 pc)     My Question or Issue Why is there no Dislike or equivolent button on the desktop platform.... I dont want to have...

Jaggana69

Newbie

26913 Views

34 replies

18 likes

  • 26913 Views
  • 34 replies
  • 18 likes

Superuser Contribution Better Library Organization

The way the library organization works in the side bar is so unbelievably frustrating. Somethings can go in folders some can't. It moves things around and doesn't stay in any sensible order. Your UI desperately needs to be reworked so that we are abl...

Visitor

The way the library organization works in the side bar is so unbelievably frustrating.  Somethings can go in folders some can't.  It moves things around and doesn't stay in any sensible ord...

alvaroabl

Newbie

2377 Views

4 replies

3 likes

  • 2377 Views
  • 4 replies
  • 3 likes

Superuser Contribution Spotify Web Player not working on Microsoft Edge

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueOver the past few days, from about 1 pm edt on Monday, 24th of March, I have been unable to use the Spotify Web Player on my school laptop. It shows as either a pure black s...

Newbie

Plan Free Country USA Device Laptop Operating System Windows 11   My Question or Issue Over the past few days, from about 1 pm edt on Monday, 24th of March, I have been unable to use t...

Joan

Moderator

6727 Views

1 replies

0 likes

  • 6727 Views
  • 1 replies
  • 0 likes

i cant open the aplication,

i closed the aplication accidentally , already i installed and now i cant open it

Visitor

i closed the aplication accidentally , already i installed and now i cant open it

Amay

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows App does not play any song nor shows my liked songs / playlist content

PlanPremium (Family)CountryGermany DevicePCOperating SystemWindows 10 Pro My IssueThe Spotify App does not play any song. If I click play on a song, nothing happens. It does not show in the play bar at the bottom of the app and does not start playing...

Casual Listener

Plan Premium (Family) Country Germany   Device PC Operating System Windows 10 Pro   My Issue The Spotify App does not play any song. If I click play on a song, nothing happens. I...

Eni

Moderator

16226 Views

3 replies

0 likes

  • 16226 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why did the Canvas feature on Spotify desktop suddenly disappear?

I recently had access to the Canvas feature on the Spotify desktop app, but after two days, it suddenly disappeared. Now, I can no longer see Canvases when listening to music that supports it.

Regular

I recently had access to the Canvas feature on the Spotify desktop app, but after two days, it suddenly disappeared. Now, I can no longer see Canvases when listening to music that supports it.

Voidsleeper

Visitor

6703 Views

12 replies

2 likes

  • 6703 Views
  • 12 replies
  • 2 likes

Superuser Contribution Spotify windows app skipping music

Im from India, KeralaIve been using spotify premium for almost a year now and one of the most annoying thing i have experienced till now is that whenever i launch the spotify desktop app and starts playing music, it skips a few seconds into the song....

Visitor

Im from India, Kerala Ive been using spotify premium for almost a year now and one of the most annoying thing i have experienced till now is that whenever i launch the spotify desktop app and star...

MihailY

Moderator

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution volume slider lag

I have been experiencing lag on my volume slider but only when I listen with my Razer Kraken X headphones (USB), i have tried reinstalling windows deleting all and the issue is still there, I'm using windows 11 and spotify app. Note: when I use web S...

Casual Listener

I have been experiencing lag on my volume slider but only when I listen with my Razer Kraken X headphones (USB), i have tried reinstalling windows deleting all and the issue is still there, I'm ...

skydron9

Casual Listener

1998 Views

2 replies

0 likes

  • 1998 Views
  • 2 replies
  • 0 likes

Superuser Contribution Distractible podcast won't play

I am trying to listen to the distractible podcast. Other podcasts play but with distractible when I press play it changes to a pause button but the progress tracker stays at 0:00

Newbie

I am trying to listen to the distractible podcast. Other podcasts play but with distractible when I press play it changes to a pause button but the progress tracker stays at 0:00

SapphicGrandpa

Visitor

4679 Views

9 replies

0 likes

  • 4679 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Searching in my playlist changes my whole queue

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueEver since the new UI came out my queue has been completely **bleep** up. If I search for a song in my playlist, let's say one called "Runner" and I play it, rather t...

Casual Listener

  Plan Premium Country Sweden Device Desktop Operating System Windows 10   My Question or Issue Ever since the new UI came out my queue has been completely **bleep** up. If I sea...

alexandracrtn

Casual Listener

2851 Views

8 replies

1 likes

  • 2851 Views
  • 8 replies
  • 1 likes

Superuser Contribution How can I stop my wired headphones from interfering with Spotify pause/play

I have a wired headset connected to my PC and it has a buggy pause/play button. My music keeps skipping, pausing, and playing at random intervals very frequently. Is there a way I can stop my headset from interfering with Spotify?

Visitor

I have a wired headset connected to my PC and it has a buggy pause/play button. My music keeps skipping, pausing, and playing at random intervals very frequently. Is there a way I can stop my headset...

OscarDC

Moderator

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see any of my Spotify settings

On the desktop app, I click settings and the only category shown is language. I don't have playback or any other setting to choose.

Visitor

On the desktop app, I click settings and the only category shown is language. I don't have playback or any other setting to choose.

Abextra2013

Newbie

6143 Views

11 replies

5 likes

  • 6143 Views
  • 11 replies
  • 5 likes

Superuser Contribution the browser doesn't pop up when trying to login on the spotify app

When I try to log in on a windows pc, I'm prompted to login through my browser but it will never open no matter how many times I click the retry button

Visitor

When I try to log in on a windows pc, I'm prompted to login through my browser but it will never open no matter how many times I click the retry button

qioalice

Newbie

9078 Views

7 replies

1 likes

  • 9078 Views
  • 7 replies
  • 1 likes

Superuser Contribution Liked songs playlist is missing songs

PlanPremium/IndividualCountryNorwayDeviceLenovo Yoga Pro 7, Samsung Galaxy S9Operating SystemWindows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9.0.24.601) My IssueThe issue is with the desktop app for Spotify a...

Casual Listener

Plan Premium/Individual Country Norway Device Lenovo Yoga Pro 7, Samsung Galaxy S9 Operating System Windows 11 (Spotify for Windows (64-bits) 1.2.58.498.g6afe77b7), Android 10 (App version: 9....

Navs2468

Casual Listener

1197 Views

2 replies

0 likes

issue
  • 1197 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app(Windows) won't play sound on my Airpods

Hello,For some reason Spotify app won't play sound on my Airpods even though they are connected. Web player is working, everything else working, it just won't play sound in the app. It is not a problem with headphones. Also, app is updated, already r...

Newbie

Hello, For some reason Spotify app won't play sound on my Airpods even though they are connected. Web player is working, everything else working, it just won't play sound in the app. It is not a pro...

Yordan

Moderator

1202 Views

1 replies

0 likes

  • 1202 Views
  • 1 replies
  • 0 likes