Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free/Premium
Country
Device
GalaxyBook 4 pro 360
Operating System
windows 11
My Question or Issue
Hi
Installed via microsoft store and Spotify icon just don't show up in task bar even when it is running. It's just blank. It has no problem in any other places as in folders or start menu.
Does any one know how to fix?
Solved! Go to Solution.
We appreciate the cooperation, @eikan!
Just to be sure it still doesn't fix the issue completely, could you give Spotify a clean reinstall once again with the steps here then also follow @Vasil's steps in the last response once more?
An additional step you can do is to then go to Control Panel > Programs > Uninstall a program and check if Spotify appears there.
After that, install Spotify only from our website and if you still see 'migrating data' or any other issue/message and the app's icon is missing, send us a screenshot or two so we can take a look.
Keep us posted 🙂
I have clean reinstalled and restarted several times,
Hey @eikan!
That's strange. Usually, a clean reinstall would fix that.
I've got something you can try:
With Spotify open,
Hopefully restarting Windows Explorer while having Spotify open will remedy this issue.
Also, please let me know what version of Spotify you're on. You can find this information by selecting the Meatball Menu in the top left corner of Spotify, selecting Help > About Spotify.
You can easily copy this information to the clipboard by clicking this button.
If none of the steps above help, if you'd like, you're welcome to install the EXE straight from Spotify.
You can do that here.
Windows(64비트)용 Spotify
1.2.29.605.g66a43ceb
Restarting explorer didn't fix.
installing EXE fixed it. Thanks
Hi, problem reoccur when spotify do something. It shows pop up something like 'migrating data' and then icon disappears again, and when I check microsoft store, spotify is 'installed'. When I use EXE to install, ms store shows 'install'
Thanks for the info, @eikan.
Could you completely uninstall and delete Spotify from the Microsoft Store and then download it again directly via our website? We also recommend double-checking for any left over files from when you installed it via the MS store, so they don't cause any issues.
The version from the MS store and the one from our website can have different behavior so it's worth using only the one from our website to see if the issue would persist.
Keep us posted 🙂
Hello, I found no left over files in WindowsApp from MS store. Is there any other place to look for left over?
I strongly believe this will be fixed if I can block MS store from snatching Spotify which I installed via EXE from your website. Do you know how I could do this?
Hey there,
It is actually not that hard to check. Here in this article you can follow steps to show you how to check for residual files. I`ll leave these steps here but if needed you can complete the entire workflow:
Hope this helped out, let us know how it goes.
Hi, thanks for reply but clean reinstall didn't fix the problem.
I was wondering if there is other method since I have already metioned it.
Hey @eikan,
Thanks for letting us know!
The issue might be hiding in the cached data of Windows itself.
To check if this is the case, try the following steps:
Open File Explorer and navigate to the following folder: C:\Users\[Your User Name]\AppData\Local\Microsoft\Windows\Explorer.
> In this folder, you will find several files that start with iconcache_. Select all of these files and delete them.
> Restart your computer.
After restarting your computer, Windows will rebuild the Icon cache and hopefully fix any issues with the Taskbar icons.
Keep us posted! We'll be on the lookout 🙂 🙌🏼
nope, didn't fixed it 😭
We appreciate the cooperation, @eikan!
Just to be sure it still doesn't fix the issue completely, could you give Spotify a clean reinstall once again with the steps here then also follow @Vasil's steps in the last response once more?
An additional step you can do is to then go to Control Panel > Programs > Uninstall a program and check if Spotify appears there.
After that, install Spotify only from our website and if you still see 'migrating data' or any other issue/message and the app's icon is missing, send us a screenshot or two so we can take a look.
Keep us posted 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…