Phone 8 Plus
iOS/ChromeOS Chrome Browser
My Question or Issue
Daily mixes are not showing the same songs on different devices.
This has been reported before:
but the thread appears closed and I can't add to it.
To confirm - logging out and back in again does nothing, it makes no difference the songs are still totally different on my mixes. Can this be fixed please, it makes jumping seamlessly between devices impossible.
Thanks for reaching out to us.
We hope you don’t mind us replying now as we just stumbled upon this thread.
It's a good idea to log out from everywhere with these steps. Are there any changes?
In case that doesn't help, we'd suggest you give these steps a go and run a clean reinstall? This one is more thorough than the usual one.
Let us know how it goes. If you have questions, you know where to find us.
Thanks for posting here.
Could you give the steps mentioned in the thread a go to see if that changes anything?
We recommend running a clean reinstall as sometimes the cache can lead to different issues. That way you can also make sure that the app is up-to-date.
Let us know how it goes.
This does not work you need to fix this and make one playlist created have the same songs that was created for that playlist, reinstalling does nothing and it is impossible to move between devices and play the same songs. I moved from Pandora to not have to deal with stuff like this
Thank you for keeping in contact.
The daily mixes are special selections of songs specially made for you. We've tried this on our end using different devices, but we couldn't replicate the issue. All songs were the same and keeping the same order between devices if using the same account.
The system only changes the songs if you have a different account logged in by mistake. We understand you've already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article? They are more thorough than a regular one. That way you can make sure the cache is not causing this issue.
Also, make sure you use the exact same credentials to log in on the Web Player and your mobile device after the reinstall. If the issue persists, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).
We'll be on the lookout.
Happens to me all the time - very frustrating.
Two different windows 10 PCs all logged into spotify app as the same user.
PC A - app is showing different daily mixes from
PC A web and PC B app and PC B web - which all agree
Thank you for the provided info!
On PC A, could you try the troubleshooting steps, mentioned by @OscarDC?
If this doesn't do the trick and you've installed the app from our website, check if the Spotify app version from the Microsoft app store behaves differently.
If the issue remains with both versions, try the following steps:
Let us know how it goes! 🙂
We'll be on the lookout for your response.
I'm not 100% sure if this is the same issue as you other guys are having but restarting Spotify on all connected devices fixes it for me. That seem to force a refresh of the daily mix playlists so they are all in sync. It's still really annoying, as I have to restart Spotify on my "media pc" almost every day.
It seems that the daily mixes don't always update if I leave Spotify running overnight.
Welcome to the Community and thank you for joining the conversation.
We're glad to know that everything is working fine now. We appreciate the time you took following the process and sharing what works for you. Hopefully, this tip will fix the issue for other users too.
In case you need anything else, remember that we're just a post away.
Just to clarify, it's not working fine, what I'm doing is a shitty workaround. It's hella annoying that I have to restart Spotify on all my devices all the time to be able to play daily mixes as they don't resync if I leave the app open over multiple days.
I just wanted to add that I'm able to get it working by restarting all my devices, but it's not a solution. A solution would have to come from Spotify that makes the daily mixes resync even if you have the app open.
Thanks for the clarification.
Could you let us know which troubleshooting steps you've already tried? That way we can avoid repeating any steps.
If you haven't performed a clean reinstall on your devices yet, we suggest that you do so by following the steps @OscarDC sent above.
Let us know how it goes.
This is not an issue with my device or installation. This is consistently happening on all my devices, even tried with a device that never had Spotify installed before, same issue.
This is a general bug in Spotify, this is how your tech team can reproduce this:
No troubleshooting will help this, as I have tested and been able to reproduce this with multiple devices, device #2 have been both MacOS and Windows 11 during my tests. Device #1 have been Windows 11, MacOS and Android. All seems to experience the same issue.
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