Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Full screen mode still shows text on bottom

Full screen mode still shows text on bottom

Plan

Premium

 

Country

Germany

 

Device

PC

 

Operating System

Windows 10

 

My Question or Issue

Hi everyone,

Full screen mode shows remnants of the white text 'Ähnliche Musikvideos' at the very bottom. This is distracting and annoying. A fix would be appreciated. Thx!

Unbenannt.PNG
Reply
3 Replies

Hey @Simsn

 

Hope you're doing well! Are you using two monitors at the same time by any chance? In the past that has been the cause of the issue in a few instances. If so, the difference (if there is any) between the resolution of the monitors might cause interference of how the Spotify full screen is shown. Here's an example of what I mean.


Can you try and change both the display resolution and scale on the Windows settings to see how it goes? Also, you should be able to change Spotify's scale (if you're using the desktop app) by pressing Ctrl + + to zoom in, or Ctrl + - to zoom out. By going to the three-dot menu, you can choose View from the menu to change the scale from there as well.

 

Hope this helps!

MauriceMVRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi MauriceMV!

I am indeed using two monitors, they are identical, both landscape mode, 1920 x 1080. Zooming in and out on Spotify itself does strangely enough resolve the issue at least a little - the text is only visible at a 100 %, not at 90 % and 110 %. I've also tried setting my Spotify to English to see whether the special character Ä might be the problem, but I can still see a couple of pixels of the English text. I suppose widening the black border around the full screen mode by just a couple of pixels would fix this issue completely.

Hey @Simsn,

 

Thank you for the shared details. Glad the a workaround with the zoom options has worked for you!
We appreciate the time you've taken to report this 🙌🏼

We're here for you if there's anything else in the meantime 🙂 Cheers!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random