Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
11249 Views
104 replies
45 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1220 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
2980 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think more then five. That is an unreasonable amount of ads...
I returned to my office after being off for the summer and loaded up Spotify on my Windows 10 work computer. I started playing an album. After the second track, Spotify played several ads--I think mo...
Casual Listener
25057 Views
19 replies
30 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...
Casual Listener
997173 Views
547 replies
64 likes
Hi, just built a new computer, and I wanted to listen to some music, so I downloaded spotify. The problem is, spotify is playing music through my monitor, and not my headset. I am sure that the headset works, I had just gotten off a skype call. Can a...
Hi, just built a new computer, and I wanted to listen to some music, so I downloaded spotify. The problem is, spotify is playing music through my monitor, and not my headset. I am sure that the heads...
Casual Listener
10799 Views
3 replies
0 likes
I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist 24/7 but because the shuffle mode seems to not pic...
I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist...
Newbie
300558 Views
264 replies
167 likes
Hello,it is nice that Spotify implemented the exclusive mode for listening on a Windows laptop. It works fine for me with a Creative BT-W5 dongle witch is connected via Bluetooth to an Bowers&Wilkinis PX7 S3 and it uses APTX-Adaptive. Now when I conn...
Hello, it is nice that Spotify implemented the exclusive mode for listening on a Windows laptop. It works fine for me with a Creative BT-W5 dongle witch is connected via Bluetooth to an Bow...
Moderator
235 Views
5 replies
0 likes
when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptopPlanPremium DuoCountrySerbiaDevicethinkpad x1 yogaOperating SystemWindows 10 My Question or...
when i want to play a video on my laptop on spotify, an error message appears(image below). I can watch videos on my phone with no issues, but not on my laptop Plan Premium Duo Country Serbia De...
Regular
17071 Views
12 replies
0 likes
So sometimes i can go on my phone and sometimes i can't. I listen to Spotify mostly on my computer, so i fallow people and want to text them but since of Spotify does not allow you to text on computers that's annoying. Has anyone found a way around i...
So sometimes i can go on my phone and sometimes i can't. I listen to Spotify mostly on my computer, so i fallow people and want to text them but since of Spotify does not allow you to text on compute...
Visitor
11277 Views
8 replies
11 likes
PlanPremiumCountryGermanyDeviceIphone 17 Pro, Lenovo ThinkpadOperating System(iOS 26, Windows 11, Edge Browser)Hi everyone,I am experiencing an annoying issue where my podcast listening progress isn't syncing across my devices. Whenever I listen to p...
Plan Premium Country Germany Device Iphone 17 Pro, Lenovo Thinkpad Operating System (iOS 26, Windows 11, Edge Browser) Hi everyone, I am experiencing an annoying issue where my podcast l...
Moderator
308 Views
12 replies
0 likes
PlanPremiumCountryU.S.DevicePersonal ComputerOperating SystemWindows 11 My Question or IssueWhen I attempt to play a song, I get a popup notifying me that my version of Spotify is outdated. I can either click Update or Dismiss. If I click Dismiss, it...
Plan Premium Country U.S. Device Personal Computer Operating System Windows 11 My Question or Issue When I attempt to play a song, I get a popup notifying me that my version of Spoti...
Visitor
15753 Views
13 replies
3 likes
PlanPremiumCountryFrance Device/Operating System/VersionWindows 11 PC 25H2Spotify For Windows (64 bits)1.2.90.451.gb094aab0(currently installed from Windows Store but same issue from standalone installer)My Question or IssueHello, this morning for so...
Plan Premium Country France Device/Operating System/Version Windows 11 PC 25H2 Spotify For Windows (64 bits) 1.2.90.451.gb094aab0 (currently installed from Windows Store but same...
Casual Listener
408 Views
2 replies
1 likes
I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\System32\daxexec.dll" Any help would be appreciate.
I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\S...
Casual Listener
8644 Views
8 replies
1 likes
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Hi Guys I switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I pre...
Visitor
30440 Views
12 replies
2 likes
PlanFamily PremiumCountryCanadaDeviceDesktop PC (Desktop Spotify App)Operating SystemWindows 11 My Question or IssueI'm making a new playlist and I like to go through the recommended section at the bottom for potential songs. I was doing this when I ...
Plan Family Premium Country Canada Device Desktop PC (Desktop Spotify App) Operating System Windows 11 My Question or Issue I'm making a new playlist and I like to go through the rec...
Moderator
54 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueEver since the new UI came out my queue has been completely **bleep** up. If I search for a song in my playlist, let's say one called "Runner" and I play it, rather t...
Plan Premium Country Sweden Device Desktop Operating System Windows 10 My Question or Issue Ever since the new UI came out my queue has been completely **bleep** up. If I sea...
Newbie
3680 Views
9 replies
1 likes
PlanPremium CountryUnited Kingdom Operating SystemWindows 10 My Question or IssuePressing play on a daylist when playing through a connected device causes the daylist that was last started on that device to play, instead of the updated one. Currently...
Plan Premium Country United Kingdom Operating System Windows 10 My Question or Issue Pressing play on a daylist when playing through a connected device causes the dayli...
Newbie
7359 Views
25 replies
5 likes
PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 11 My Question or IssueIt used to work on my work computer, but now consistently says "This site can’t be reached, the connection was reset". Because it's a work computer I don't have ac...
Plan Premium Country Canada Device Windows PC Operating System Windows 11 My Question or Issue It used to work on my work computer, but now consistently says "This site can’t be reac...
Moderator
105 Views
1 replies
0 likes
i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the album cover in the bottom left corner. is there a ...
i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the...
Visitor
1424 Views
3 replies
2 likes
I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for updates, and nothing showed up...
I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for upd...
Visitor
12778 Views
39 replies
1 likes
Windows 11, DesktopWhen I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist. It only updates if I close and re-open the mini-play...
Windows 11, Desktop When I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist....
Newbie
948 Views
3 replies
5 likes
PlanPremiumCountryUKOperating SystemWindows 10 My IssueAs of today there has been an update that has removed the ability to select multiple songs at once.I've tried ctrl + a, left-mouse clicking a song and shift clicking to select a region, and ctrl ...
Plan Premium Country UK Operating System Windows 10 My Issue As of today there has been an update that has removed the ability to select multiple songs at once. I've tried ctrl + a, l...
Gig Goer
28558 Views
27 replies
15 likes
