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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Psalm-a-tivity

PlanFree/PremiumCountryOzaukee County, Wisconsin, USAplease send help and get me the **bleep** out of here.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a mus...

  • Visitor
  • Plan Free/Premium Country Ozaukee County, Wisconsin, USA please send help and get me the **bleep** out of here. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iO...
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  • IMPORTANT SUGGESTION
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Superuser Contribution discord not showing spotify status only shows on mobile/alexa

Discord only shows my spotify listening status when i use my iphone at home or use alexa but doesnt wanna work when i use the app on desktop.Yes i redownloaded spotify/discord cleaned appdata folders and so onI have tried everything im not dumb when ...

  • Casual Listener
  • Discord only shows my spotify listening status when i use my iphone at home or use alexa but doesnt wanna work when i use the app on desktop. Yes i redownloaded spotify/discord cleaned appdata fol...
  • Kiril
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Superuser Contribution Desktop app won't synch.

https://prnt.sc/OF3MilbDXSkLim using spotify on my desktop and phone. spotify wep syncs but desktop never syncs. I checked the settings, uninstalled and reinstalled. The problem still persists

  • Newbie
  • https://prnt.sc/OF3MilbDXSkL im using spotify on my desktop and phone. spotify wep syncs but desktop never syncs. I checked the settings, uninstalled and reinstalled. The problem still persists
  • AndresM
  • Moderator
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Superuser Contribution Desktop app fullscreen leaving few pixels behind...

IDK where bug reporting is on this site. Not very intuitive design.Anyway when fullscreen on Windows 11 (latest) and on a 2560x1440 pixels there are still a line of pixels left between app and windows taskbar at the bottom. Not sure if app bug or win...

  • Casual Listener
  • IDK where bug reporting is on this site. Not very intuitive design. Anyway when fullscreen on Windows 11 (latest) and on a 2560x1440 pixels there are still a line of pixels left between app and wind...
  • Kruch0r
  • Casual Listener
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Solved!! spotify cant play this right now

I keep getting "Spotify cant play this right now" and I have tried reinstalling, resetting the cache, and turning off hardware acceleration.

  • Casual Listener
  • I keep getting "Spotify cant play this right now" and I have tried reinstalling, resetting the cache, and turning off hardware acceleration.
  • Khota1984
  • Casual Listener
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Superuser Contribution Windows app not playing.

App opens and stays open, no crash. But when i hit play, it doesn't do anything. I have repaired the files, reset the app, and reinstalled.

  • Not applicable
  • App opens and stays open, no crash. But when i hit play, it doesn't do anything. I have repaired the files, reset the app, and reinstalled.
  • Dian
  • Moderator
  • 66 Views
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Superuser Contribution Is this an issue for liked music, or just how it is?

Whenever I will like a collaborative song, for example River by Eminem featuring Ed Sheeran, the song is not under either artists' liked songs. If the song I liked is only by one artist, then yeah, it will show.This is on both Windows (non MS Store, ...

  • Visitor
  • Whenever I will like a collaborative song, for example River by Eminem featuring Ed Sheeran, the song is not under either artists' liked songs. If the song I liked is only by one artist, then yeah, i...
  • Dian
  • Moderator
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Superuser Contribution ¿Cómo hago que una lista de reproducción se reproduzca en bucle?

Quiero escuchar mis listas de reproducción en modo bucle; o sea, que se reproduzca una canción tras otra y, al terminar la última, se reproduzca de nuevo la primera de la lista. Quiero poder hacer esto en la aplicación de Windows 11, en mi portátil, ...

  • Not applicable
  • Quiero escuchar mis listas de reproducción en modo bucle; o sea, que se reproduzca una canción tras otra y, al terminar la última, se reproduzca de nuevo la primera de la lista. Quiero poder hacer es...
  • Dian
  • Moderator
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Superuser Contribution Web player doesn't work at the start of listening session.

Almost every day when I get to work, I go to listen on Spotify in the web player on Firefox and it doesn't work at first. I cannot get the desktop app on my work computer, so I must use the web player. I do the same song and dance nearly every day to...

  • Not applicable
  • Almost every day when I get to work, I go to listen on Spotify in the web player on Firefox and it doesn't work at first. I cannot get the desktop app on my work computer, so I must use the web playe...
  • Alex
  • Moderator
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Superuser Contribution PC app doesn't work

App on my PC refuses to work. After I open it and click somewhere in the app it immediately closes. That started about 2-3 weeks ago and it is really annoying

  • Newbie
  • App on my PC refuses to work. After I open it and click somewhere in the app it immediately closes. That started about 2-3 weeks ago and it is really annoying 
  • OscarDC
  • Moderator
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Superuser Contribution PC UYGULAMASINDAN ŞARKI AÇMAYA ÇALIŞTIĞIMDA EKRAN KENDİLİĞİNDEN KAPANIYOR

Bilgisayarımda windows uygulaması yüklü ekranı açtığımda sürekli kapandığı için silip tekrar yükledim ancak sorun giderilmedi. Hala uygulamayı açtığımda ekran kendiliğinden kapanıyor.

  • Not applicable
  • Bilgisayarımda windows uygulaması yüklü ekranı açtığımda sürekli kapandığı için silip tekrar yükledim ancak sorun giderilmedi. Hala uygulamayı açtığımda ekran kendiliğinden kapanıyor.
  • Alex
  • Moderator
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Superuser Contribution Music playing but not podcasts

I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm logged out but not when I'm logged into my account. Th...

  • Visitor
  • I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm log...
  • Eni
  • Moderator
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Superuser Contribution App playing in stereo only, despite enabling the "Mono audio" in settings

My left speaker stopped working recently. I am fine with using right speaker only, but even after enabling mono audio on spotify parts of some songs just do not play(or supposedly try to play on the dead speaker, even after i unplugged it). Playing t...

  • Not applicable
  • My left speaker stopped working recently. I am fine with using right speaker only, but even after enabling mono audio on spotify parts of some songs just do not play(or supposedly try to play on the ...
  • Alex
  • Moderator
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Superuser Contribution Spotify Desktop and iPhone not syncing the currently played song.

Spotify desktop does not seem to recognize that my iPhone is playing a song. The mobile device does not show up on the 'Connect to a device' feature and two different songs can be played on the two devices at the same time. I want it to be synced as ...

  • Newbie
  • Spotify desktop does not seem to recognize that my iPhone is playing a song. The mobile device does not show up on the 'Connect to a device' feature and two different songs can be played on the two d...
  • Kiril
  • Moderator
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Solved!!Superuser Contribution Something went wrong with playback appears everytime

Spotify was working fine yesterday but today keeps giving me this error everytime I try to play anything. I'm using firefox and the web player if it helps.

  • Newbie
  • Spotify was working fine yesterday but today keeps giving me this error everytime I try to play anything. I'm using firefox and the web player if it helps.
  • Alex
  • Moderator
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  • 220 Views
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Superuser Contribution spotify isn't working on windows after uninstalling ad blocker

i had installed an ad blocker for spotify on my windows pc, but as it failed to work i uninstalled it. now i cannot log in to my account on spotify on pc and web player too. has my device been banned from spotify? because spotify is working completel...

  • Not applicable
  • i had installed an ad blocker for spotify on my windows pc, but as it failed to work i uninstalled it. now i cannot log in to my account on spotify on pc and web player too. has my device been banned...
  • Jeremy
  • Moderator
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Superuser Contribution Spotify Connect doesn't work

PlanPremiumOperating SystemWindows 8.1, Windows 10 My Question or IssueMy spotify connect doesn't work. It works on my phone and PC, but it doesn't work on my laptop. My laptop doesn't recognize any devices. I've already tried to reinstall desktop ap...

  • Casual Listener
  • Plan Premium Operating System Windows 8.1, Windows 10   My Question or Issue My spotify connect doesn't work. It works on my phone and PC, but it doesn't work on my laptop. My laptop doesn...
  • Jeremy
  • Moderator
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