The authorize page after clicking log in doesn't load

[marrsz898989]

Trying to do the same, I go to the Rekordbox app, click log in, it takes me to the authorization page, I click authorize, and then I get a prompt that asks to open Rekordbox on behalf of Spotify, I approve it, and then nothing happens. Been doing this on 3 different browsers and on incognito tabs. Nothing works. Not using a VPN and having a high-speed internet. What can I do?

[OscarDC]

Hey @marrsz898989,

Thank you for reaching out to the Community and welcome. We moved your post to a new thread as it seems to be a different issue with a different app. Hope you don't mind.

Spotify recently has made an integration with Leading Dj software (such as Rekordbox, Serato, Djay) in more than 50 markets as mentioned here. If you're having issues logging in with your Spotify Premium account, we'd recommend trying on a different Wi-Fi network to see if it makes any difference. If you don't have another one available, you can use a mobile data hotspot just for testing purposes.

Also, would you mind checking on a different device (using your own account) to see if it has the same behavior? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Hope this helps. We'll be on the lookout. 

[lucybarkerr]

hello, i am also having this issue and none of these solutions worked. any advice?

[mrfidgit]

Ye, no help at all, got the same problem!

[Joan]

Hi @lucybarkerr, @mrfidgitm

Thanks for the replies. 

Consider reinstalling both the Spotify app and the Rekordbox app on your devices. Then log into your Spotify accounts both in the app and in the browser and make sure the credentials are saved. Afterwards, try setting things up one more time, testing with different networks.

Hope this helps.

[Panchovargasz]

Im having same issue, any solution? 

[Panchovargasz]

After searching for solutions, I solved it by uninstalling Rekordbox and back to install. It worked immediately