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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

jplkpg

Visitor

13540 Views

108 replies

51 likes

  • 13540 Views
  • 108 replies
  • 51 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1810 Views

15 replies

2 likes

Possible Bug
  • 1810 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4514 Views

40 replies

2 likes

  • 4514 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9436 Views

0 replies

4 likes

  • 9436 Views
  • 0 replies
  • 4 likes

Spotify web app logs me out every time i restart my pc

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only way.PlanPremiumCountryUSADeviceWindows 11 PC

Regular

Every time I open the Spotify web app it logs me and ask forces me to authenticate my profile via email every time I log out of my pc. I am unable to use the Spotify application so this is the only w...

erichter

Visitor

8878 Views

7 replies

0 likes

  • 8878 Views
  • 7 replies
  • 0 likes

Superuser Contribution friend activity isnt working even though setting is toggled

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend Activity still doesnt work.

Newbie

when i wanted to use Friend Activity it asked my to turn on 'Share my listening activity on Spotify', but when i checked the settings it is already toggled. I toggled it off and on again but Friend A...

usrflynn

Newbie

3277 Views

7 replies

1 likes

  • 3277 Views
  • 7 replies
  • 1 likes

Superuser Contribution Canvas feature disappeared

Did anyone having a problem with canvas in pc version Spotify. In my pc canvas not working

Casual Listener

Did anyone having a problem with canvas in pc version Spotify. In my pc canvas not working

tealz0011

Visitor

9471 Views

13 replies

1 likes

Canvas
Desktop (Windows)
  • 9471 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Crossfade happening while turned off

PlanPremiumCountryGermanyDeviceDesktop PC / Nothing phone 2aOperating SystemWindows 11 / Android 15 My Question or IssueExperiencing ~5s of crossfade on both of my devices despite the duration being set to 0s and the setting turned off. Automix is al...

Newbie

Plan Premium Country Germany Device Desktop PC / Nothing phone 2a Operating System Windows 11 / Android 15   My Question or Issue Experiencing ~5s of crossfade on both of my devices de...

Ras_Italman

Casual Listener

5726 Views

14 replies

1 likes

  • 5726 Views
  • 14 replies
  • 1 likes

Solved!!Superuser Contribution High idle CPU usage (≈30%)

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 HomeVersion 22H2OS Build 19045.7058 My Question or IssueI recently discovered (maybe a couple days ago) that my Spotify app (Windows store ver) on desktop has been using alot of my CPU while ...

Music Fan

Plan Premium Country Sweden Device PC Operating System Windows 10 Home Version 22H2 OS Build 19045.7058   My Question or Issue I recently discovered (maybe a couple days ago) that my...

Snipermonkey53

Visitor

9137 Views

73 replies

6 likes

  • 9137 Views
  • 73 replies
  • 6 likes

Sootify playlist going to radio.

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloaded ave it still happens.This happens on both my ph...

Newbie

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloa...

Brianwicks

Newbie

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue readding already played songs

PlanPremiumCountryUnited StatesDeviceComputer and LG K40Operating SystemWindows 10 and Android My Question or IssueFor the last few months, I've been having issues with my queue adding songs that were already played, making it impossible to rotate th...

Regular

  Plan Premium Country United States Device Computer and LG K40 Operating System Windows 10 and Android    My Question or Issue For the last few months, I've been having iss...

allyfeiam

Visitor

2955 Views

12 replies

0 likes

Phone app
Spotify Windows
technical
  • 2955 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Spotify: A firewall may be blocking spotify. Please update your firewall to allow spotify.

Plan Free Country Canada Device Windows 10 My Question or Issue Everytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete it, check if my country is still the same, tried a different account, tried a vpn,...

Visitor

Plan Free Country Canada   Device Windows 10   My Question or Issue Everytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete i...

ajon

Newbie

77394 Views

12 replies

1 likes

  • 77394 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Windows Desktop App very slow and lag continuous

I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an opportunity to say that I should clean install (which I have do...

Casual Listener

I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it.   This is a formal functionality failure report to hand to the devs, not an o...

DanStro

Newbie

45323 Views

22 replies

10 likes

  • 45323 Views
  • 22 replies
  • 10 likes

problema de compatibilidad windows

Tengo una Acer Swift SFG16-A71T con Multi-Control Touchpad. Los controles multimedia del touchpad funcionan correctamente con YouTube y otras aplicaciones de Windows, pero no responden en la aplicación de escritorio de Spotify. Los comandos Play/Paus...

Visitor

Tengo una Acer Swift SFG16-A71T con Multi-Control Touchpad. Los controles multimedia del touchpad funcionan correctamente con YouTube y otras aplicaciones de Windows, pero no responden en la aplicaci...

MateusM

Spotify Star

72 Views

1 replies

0 likes

  • 72 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback is pausing - often due to ads

PlanFree/PremiumCountryUnited StatesDeviceChrome Browser/ Firefox BrowswerOperating SystemWindows 11 My Question or IssueStarting about a week ago, playback will stop during ad breaks. It looks like the ads fail to load, and then everything stops. If...

Regular

Plan Free/Premium Country United States Device Chrome Browser/ Firefox Browswer Operating System Windows 11   My Question or Issue Starting about a week ago, playback will stop during ...

IamWhoWhatIam

Visitor

4711 Views

26 replies

2 likes

  • 4711 Views
  • 26 replies
  • 2 likes

Solved!!Superuser Contribution I keep getting the "something went wrong" error in desktop.

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

Casual Listener

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

shinobisensei

Gig Goer

68678 Views

23 replies

4 likes

  • 68678 Views
  • 23 replies
  • 4 likes

Superuser Contribution The track preview stops playing as soon as Spotify is no longer the active window.

PlanPremiumCountryPolandDeviceASUS VivobookOperating SystemWindows 11 My Question or Issue When I start a track preview from the preview player below an album cover, the preview stops as soon as I click on another application. Steps to reproduce:1. O...

Newbie

Plan Premium Country Poland Device ASUS Vivobook Operating System Windows 11   My Question or Issue   When I start a track preview from the preview player below an album cover, t...

Paula_Vi

Moderator

73 Views

1 replies

0 likes

  • 73 Views
  • 1 replies
  • 0 likes

Spotify is preventing Windows from sleeping

PlanPremiumCountryUnited StatesDeviceDesktop, iPhone 11 Pro Max, Macbook Air, Roku w/ SpotifyOperating SystemWindows 10 My Question or IssueWhen playing Spotify on another device, my Desktop will no longer sleep due to Spotify claiming there is "Back...

Casual Listener

Plan Premium Country United States Device Desktop, iPhone 11 Pro Max, Macbook Air, Roku w/ Spotify Operating System Windows 10   My Question or Issue When playing Spotify on another de...

WhatWentDown

Casual Listener

8658 Views

6 replies

4 likes

prevent
sleep
  • 8658 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Many albums now coming up as "not found"

Suddenly today, a large number of the albums showing up on Spotify, when clicked on present me with an "Album not found" message. They do appear to be present on the service however, as the individual tracks can be accessed from the list of search re...

Music Fan

Suddenly today, a large number of the albums showing up on Spotify, when clicked on present me with an "Album not found" message. They do appear to be present on the service however, as the individua...

maadlus

Regular

12982 Views

78 replies

31 likes

Windows
  • 12982 Views
  • 78 replies
  • 31 likes

Superuser Contribution No sound from Nvidia Shield to TV; tracks appear to be playing

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

Regular

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

ahd71

Gig Goer

22114 Views

94 replies

6 likes

  • 22114 Views
  • 94 replies
  • 6 likes

Solved!! Spotify.exe location

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont have Spotify.exe in the location that i share.Where a...

Newbie

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont ha...

Tealicious

Visitor

260825 Views

8 replies

3 likes

  • 260825 Views
  • 8 replies
  • 3 likes

Superuser Contribution How remove black bar above playing?

DevicePCOperating SystemWin 11 My Question or IssueHow do you remove the blacked out bar above track playing bar. It cuts out songs listed on screen in the playlist and its hard enough to get more items on screen when in landscape, I'm topped out on ...

Visitor

Device PC Operating System Win 11   My Question or Issue How do you remove the blacked out bar above track playing bar.  It cuts out songs listed on screen in the playlist and its har...

Paula_Vi

Moderator

124 Views

1 replies

0 likes

  • 124 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs not Saving to Liked Songs Playlist

PlanPremiumCountryUSA DeviceDesktop (not the Web Player)Operating SystemWindows 10 My Question or IssueI click the plus to save a song to my Liked Songs playlist and it turns green, but when I check (because I don't trust Spotify anymore) it is not i...

Regular

Plan Premium Country USA   Device Desktop (not the Web Player) Operating System Windows 10   My Question or Issue I click the plus to save a song to my Liked Songs playlist and i...

Vasil

Moderator

2156 Views

8 replies

0 likes

green check
liked songs
saving
  • 2156 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music videos don't load; Unable to switch back to audio after accidentally turning on music video.

PlanPremiumCountrySweden Device2021 laptopOperating SystemWindows My Question or IssueI accidentally hit "switch to music video" on the desktop app. But no music videos will load, so neither will the switch button. In MV mode, spotify apparently refu...

Newbie

Plan Premium Country Sweden   Device 2021 laptop Operating System Windows   My Question or Issue I accidentally hit "switch to music video" on the desktop app. But no music video...

Meccha

Newbie

13030 Views

16 replies

9 likes

  • 13030 Views
  • 16 replies
  • 9 likes