Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2072 Views

0 replies

3 likes

  • 2072 Views
  • 0 replies
  • 3 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150609 Views

83 replies

27 likes

  • 150609 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138575 Views

294 replies

22 likes

  • 138575 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

  • 11283 Views
  • 1 replies
  • 6 likes

Friend Activity Tab not working

PlanPremium StudentCountryIndiaDeviceDell Latitude 7390 (Laptop)Operating SystemWindows 10 My Question or IssueThe 'Friend Activity' sidebar suddenly went inactive - not an empty list, but rather it shows a dialog instructing me to enable 'Share my l...

Casual Listener

Plan Premium Student Country India Device Dell Latitude 7390 (Laptop) Operating System Windows 10   My Question or Issue The 'Friend Activity' sidebar suddenly went inactive - not an e...

jasonjoby

Casual Listener

1321 Views

4 replies

1 likes

  • 1321 Views
  • 4 replies
  • 1 likes

Superuser Contribution Fade in/out on pause/play, esp. at beginning of tracks

Device: Windows 11 Desktop Client Hello, I've noticed that when I pause a track, or resume a paused track, there is a noticeable fade in/out. This in and of itself is not a problem, but I also notice that the same fadeout sometimes happens at the beg...

Newbie

Device: Windows 11 Desktop Client   Hello,   I've noticed that when I pause a track, or resume a paused track, there is a noticeable fade in/out. This in and of itself is not a pro...

Joan

Moderator

1131 Views

1 replies

0 likes

  • 1131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify rapidly pauses and plays

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueUsing spotify desktop normally for over a year, and for several years on other devices. Today, spotify started randomly playing music. I didn't select a song, press play, or e...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Using spotify desktop normally for over a year, and for several years on other devices. Today, spot...

Joan

Moderator

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend Activity - User's Time Last Played Song Was Played Not Updating

PlanPremiumCountryUnited StatesDeviceMacBook ProOperating SystemWindows 11 My Question or Issue:On the Friend Activity section on the Windows Desktop version of Spotify (Spotify for Windows (64 bit) 1.2.65.255.g85e641b4), all users' last played songs...

Regular

Plan Premium Country United States Device MacBook Pro Operating System Windows 11   My Question or Issue: On the Friend Activity section on the Windows Desktop version of Spotify (Spot...

AlejaR

Moderator

1077 Views

1 replies

0 likes

bug
Friend Activity
Windows
  • 1077 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exactly two songs of a playlist will play and then it doesn't advance to the next song

Plan: PremiumCountry: USA Device: Windows 11 desktop and web (Chrome)Operating System: Windows 11 My Question or Issue: In both the desktop application and the web application, playlists like 'Discover Weekly' will play two songs and then stops playi...

Music Fan

Plan: Premium Country: USA   Device: Windows 11 desktop and web (Chrome) Operating System: Windows 11   My Question or Issue:   In both the desktop application and the web appl...

Seraphina-Pekka

Casual Listener

1485 Views

6 replies

2 likes

  • 1485 Views
  • 6 replies
  • 2 likes

endless issues with queues and playlists.

premium plan, US, issues with windows desktop and android mobile, all current version.i don't know how it's possible to never fix an issue and have every single update break something even further without ever fixing the issues.for years, i had no pr...

Casual Listener

premium plan, US, issues with windows desktop and android mobile, all current version. i don't know how it's possible to never fix an issue and have every single update break something even furthe...

MateusM

Spotify Star

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Web player crashes PC and the app says "Spotify can't play this right now"

I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...

Newbie

I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...

Billy-J

Spotify Star

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Spotify I.T. Doesn't Review Analytics Revealing Patterns of User Frustrations, Anomalies

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...

Visitor

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...

836 Views

0 replies

0 likes

  • 836 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Reproduzir no pc

Boa tardeNão estou conseguindo reproduzir no app do PC e nem pelo google. Aparece a mensagem. "O Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador, pode fazer a importação."

Visitor

Boa tarde Não estou conseguindo reproduzir no app do PC e nem pelo google. Aparece a mensagem. "O Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador, pode fazer a impo...

Thaymonster

Visitor

1729 Views

2 replies

0 likes

  • 1729 Views
  • 2 replies
  • 0 likes

Song Queue not Synching Between Devices

PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...

Newbie

Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS   My Question or Issue If I'm playing Spoti...

MateusM

Spotify Star

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Spotify slowing down after every update

Hello everyone ! I had an issue a while back, with my Spotify being very slow on my Windows 10 PC, and at the time it had been solved, it was here :https://community.spotify.com/t5/Desktop-Windows/Why-is-my-Spotify-so-slow/m-p/7001233 But what I've n...

Roadie

Hello everyone !   I had an issue a while back, with my Spotify being very slow on my Windows 10 PC, and at the time it had been solved, it was here : https://community.spotify.com/t5/Desktop...

Grazzt

Roadie

996 Views

3 replies

0 likes

  • 996 Views
  • 3 replies
  • 0 likes

CTRL + A does not work in the 'Queue' panel?

PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...

Newbie

  Plan Premium Country   Device PC Operating System Windows 10/11   My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...

MauriceMV

Spotify Star

897 Views

1 replies

0 likes

Question
queue
  • 897 Views
  • 1 replies
  • 0 likes

The reason why the desktop app is so slow after a week of usage

PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...

Music Fan

Plan Free/Premium   Operating System Windows 11   My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...

eih5

Casual Listener

951 Views

2 replies

2 likes

  • 951 Views
  • 2 replies
  • 2 likes

trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Why did you remove the ability to move the cache?

PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.

Casual Listener

Plan Free/Premium Country   Device Desktop Computer Operating System Windows 11   My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...

Basketball_66

Roadie

800 Views

3 replies

1 likes

  • 800 Views
  • 3 replies
  • 1 likes

Superuser Contribution Web Player constantly freezes

Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...

Newbie

Hello,   Plan Premium Individual Country Poland   Device Dell Inspiron 15 Operating System Windows 10 x64   My Question or Issue I have weird problem with Spotify Web Play...

Basketball_66

Roadie

894 Views

3 replies

0 likes

Web player issue
  • 894 Views
  • 3 replies
  • 0 likes

Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

1318 Views

1 replies

1 likes

  • 1318 Views
  • 1 replies
  • 1 likes

Soptify thinking normal music is a local file

PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...

Visitor

Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10   My Question or Issue When clicking play on songs it doesn't play instead ...

Amay

Spotify Star

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes