Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
11250 Views
104 replies
45 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1220 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
2980 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanpremiumCountryUKDeviceLaptopWindows 10 My Question or IssueSince downloading and using version 1.2.92.148.g882cc571 when changing settings such as library settings, none are saved after logging out. I have tried everything. Reinstalling, doing a ...
Plan premium Country UK Device Laptop Windows 10 My Question or Issue Since downloading and using version 1.2.92.148.g882cc571 when changing settings such as library settings, none ar...
Moderator
160 Views
3 replies
0 likes
DescriptionWhen the Now Playing panel is hidden by default, clicking any lyric line to seek causes the entire main Spotify interface to shift to the left.This is not limited to the Lyrics view—the whole main content area appears to become horizontall...
Description When the Now Playing panel is hidden by default, clicking any lyric line to seek causes the entire main Spotify interface to shift to the left. This is not limited to the Lyrics view—th...
Moderator
123 Views
1 replies
1 likes
I've already tried every step of every solution and it won't work... Windows 11 Pro - 26200.8655 Spotify version - just downloaded and installed: For me, it also started happening near june 15th. Also, my Antivirus, Firewall, etc have exactly the sam...
I've already tried every step of every solution and it won't work... Windows 11 Pro - 26200.8655 Spotify version - just downloaded and installed: For me, it also sta...
Newbie
452 Views
6 replies
0 likes
PlanFree/PremiumDevicePCOperating SystemWindows 10 My Question or IssuePressing s on my keyboard reverses my song. I've checked if it was an outside software and it doesn't seem to be, I've also checked if pressing s activates another key and once ag...
Plan Free/Premium Device PC Operating System Windows 10 My Question or Issue Pressing s on my keyboard reverses my song. I've checked if it was an outside software and it doesn't seem ...
Moderator
91 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceSony notebookOperating SystemWindows My Question or IssueCrossfade doesn't work. This has been an ongoing issue for me for YEARS. Sometimes it stops working and it takes months to work again. I already tried EVERYTHING....
Plan Premium Country Brazil Device Sony notebook Operating System Windows My Question or Issue Crossfade doesn't work. This has been an ongoing issue for me for YEARS. Someti...
Casual Listener
10372 Views
10 replies
0 likes
I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neither another ad , nor music, will play next. Refresh...
I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neit...
Visitor
7115 Views
12 replies
1 likes
PlanPremiumCountryUsDeviceWindows & Android Mobile My Question or IssueIs there a way to look for a particular song in the likes playlist? I have almost a thousand songs and I really don't want to scroll for a particular song/artist if I want just th...
Plan Premium Country Us Device Windows & Android Mobile My Question or Issue Is there a way to look for a particular song in the likes playlist? I have almost a thousand so...
Casual Listener
36966 Views
21 replies
6 likes
Plan Premium Country USA Device PC Operating System Windows 11 (Multiple devices), Ubuntu All Versions, RedHat (All versions) My Question or Issue Myself and other Spotify customers (Co-Workers) are unable to access Spotify services from many locatio...
Plan Premium Country USA Device PC Operating System Windows 11 (Multiple devices), Ubuntu All Versions, RedHat (All versions) My Question or Issue Myself and other Spotify ...
Newbie
974 Views
2 replies
2 likes
The miniplayer annoyingly displays the play, forward, and backward buttons even after the mouse has moved outside the frame. Duo subscription, Desktop version, Windows 11 Home
The miniplayer annoyingly displays the play, forward, and backward buttons even after the mouse has moved outside the frame. Duo subscription, Desktop version, Windows 11 Home
Moderator
88 Views
1 replies
0 likes
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Plan Premium Country Poland Operating System Windows 10 My Question or Issue I just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was add...
Casual Listener
105130 Views
47 replies
68 likes
Premium Plan, USA, hp pavillion laptop, windows 10I noticed this problem after the last update. I did a search in the help section and checked in the Ongoing Issues section and could not find a similar situation. I have Spotify on my laptop and I con...
Premium Plan, USA, hp pavillion laptop, windows 10 I noticed this problem after the last update. I did a search in the help section and checked in the Ongoing Issues section and could not find a sim...
Regular
164 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or Issue I just downloaded a bunch of FLACs and pointed spotify to their location on my HDD. Tracks all play, skip, etc. without an issue. However if I skip forward within ...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I just downloaded a bunch of FLACs and pointed spotify to their location on my H...
Gig Goer
1127 Views
3 replies
0 likes
Plan Premium Country Brazil Operating System Windows 11 Spotify Version Spotify for Windows (64 bit)1.2.84.476.ga1ff6607 My Question or Issue Hello, I’ve always used Spotify with the lyrics displayed in full screen on my second monitor. However, toda...
Plan Premium Country Brazil Operating System Windows 11 Spotify Version Spotify for Windows (64 bit) 1.2.84.476.ga1ff6607 My Question or Issue Hello, I’ve always used Spotify wit...
Newbie
19233 Views
27 replies
24 likes
PlanPremiumCountryBrazilDevice(Computer)Operating System(Windows 10) My Question or IssueFor the past couple of months, Spotify has stopped working on my PC (Windows). The app simply won’t open.I’ve tried completely uninstalling Spotify — including d...
Plan Premium Country Brazil Device (Computer) Operating System (Windows 10) My Question or Issue For the past couple of months, Spotify has stopped working on my PC (Windows). The ap...
Casual Listener
14091 Views
10 replies
0 likes
PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.
Plan Free/Premium Country Device Desktop Computer Operating System Windows 11 My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...
Newbie
1121 Views
4 replies
1 likes
PlanPremiumCountryusaOperating Systemwindows11My Question or IssueWhen I select 'this computer' from speaker list, it then shows current device as 'wired connection' .. track time is increasing but nothing is playing on any of my devices. There are n...
Plan Premium Country usa Operating System windows11 My Question or Issue When I select 'this computer' from speaker list, it then shows current device as 'wired connection' .. track time is in...
Visitor
3402 Views
3 replies
0 likes
PlanFreeCountryUSADeviceOMEN 35L Gaming Desktop GT16-0xxxOperating SystemWindows 11 My Question or IssueBefore this issue, the Spotify app on my PC would load super slowly, and not actually play anything when it did eventually load. I fixed that issu...
Plan Free Country USA Device OMEN 35L Gaming Desktop GT16-0xxx Operating System Windows 11 My Question or Issue Before this issue, the Spotify app on my PC would load super slowly, a...
Moderator
1565 Views
3 replies
0 likes
i want to find a version of spotify available for windows 8.1. i dont even know what is the latest version available for windows 8.1, can yall help me out?
i want to find a version of spotify available for windows 8.1. i dont even know what is the latest version available for windows 8.1, can yall help me out?
Visitor
1530 Views
2 replies
0 likes
PlanPremium Why have you removed the ability to remove tracks from albums?!!!This was a great simple feature to remove tracks you dont want to listen to.You should not now be forcing everyone to make playlists for every single album!It was great the ...
Plan Premium Why have you removed the ability to remove tracks from albums?!!! This was a great simple feature to remove tracks you dont want to listen to. You should not now be forcing e...
Casual Listener
2289 Views
8 replies
17 likes
PlanPremium (Family)CountryGermany DevicePCOperating SystemWindows 10 Pro My IssueThe Spotify App does not play any song. If I click play on a song, nothing happens. It does not show in the play bar at the bottom of the app and does not start playing...
Plan Premium (Family) Country Germany Device PC Operating System Windows 10 Pro My Issue The Spotify App does not play any song. If I click play on a song, nothing happens. I...
Visitor
21739 Views
4 replies
0 likes
