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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87011 Views

40 replies

68 likes

  • 87011 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814647 Views

505 replies

64 likes

  • 814647 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29224 Views

30 replies

7 likes

  • 29224 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3424 Views

0 replies

4 likes

  • 3424 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...

OscarDC

Moderator

814647 Views

505 replies

64 likes

  • 814647 Views
  • 505 replies
  • 64 likes

Superuser Contribution I keep getting the "something went wrong" error in desktop.

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

Casual Listener

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

xKaden88x

Casual Listener

40297 Views

16 replies

2 likes

  • 40297 Views
  • 16 replies
  • 2 likes

Superuser Contribution "Sorry, we're not able to play this content" error with podcasts

I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for updates, and nothing showed up...

Casual Listener

I'm getting the "Sorry, we're not able to play this content" error, together with the "Hmm... We can't seem to play this content. Try installing the latest version on Spotify." I have checked for upd...

Ruw8279

Visitor

4939 Views

5 replies

1 likes

  • 4939 Views
  • 5 replies
  • 1 likes

Superuser Contribution Black Screen of Death (Windows 11)

A couple of weeks ago, Spotify's Windows 11 desktop app was updated, and since then I haven't been able to use it at all. On launch, I get to see the player's UI for a second, then my PC's screen goes black. Completely. No error messages, nothing. I ...

Regular

A couple of weeks ago, Spotify's Windows 11 desktop app was updated, and since then I haven't been able to use it at all. On launch, I get to see the player's UI for a second, then my PC's screen goe...

epitaph8

Casual Listener

17036 Views

56 replies

1 likes

  • 17036 Views
  • 56 replies
  • 1 likes

Superuser Contribution Unable to replay searched song from history after Autoplay occurs.

As a junior software tester, I noticed an issue during regular usage of the application where a searched song cannot be replayed from history after Autoplay occurs. The issue is consistently reproducible and affects only the desktop and web applicati...

Casual Listener

As a junior software tester, I noticed an issue during regular usage of the application where a searched song cannot be replayed from history after Autoplay occurs. The issue is consistently reproduc...

ekinadaozen

Casual Listener

217 Views

2 replies

0 likes

"Bug"
Possible Bug
  • 217 Views
  • 2 replies
  • 0 likes

Superuser Contribution Computer goes to sleep when Spotify open but not playing

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 11 My Question or IssueEvery single time I use the Spotify app and pause the music, my PC will eventually be put to sleep. I have the sleep settings set to "Never" in power settings, and th...

Casual Listener

Plan Premium Country USA Device Windows PC Operating System Windows 11   My Question or Issue Every single time I use the Spotify app and pause the music, my PC will eventually be put ...

AlejaR

Moderator

214 Views

4 replies

0 likes

  • 214 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I run Spotify connect on a desktop like it's a device?

I can only connect to Spotify Connect on my desktop from my phone if Spotify is already logged on as me on the desktop.Devices that support Spotify connect just appear as things that can be connected to without having to log into them.Why doesn't the...

Casual Listener

I can only connect to Spotify Connect on my desktop from my phone if Spotify is already logged on as me on the desktop. Devices that support Spotify connect just appear as things that can be connect...

Maria

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs not Saving to Liked Songs Playlist

PlanPremiumCountryUSA DeviceDesktop (not the Web Player)Operating SystemWindows 10 My Question or IssueI click the plus to save a song to my Liked Songs playlist and it turns green, but when I check (because I don't trust Spotify anymore) it is not i...

Regular

Plan Premium Country USA   Device Desktop (not the Web Player) Operating System Windows 10   My Question or Issue I click the plus to save a song to my Liked Songs playlist and i...

Marigolden_01

Newbie

1201 Views

6 replies

0 likes

green check
liked songs
saving
  • 1201 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Video podcasts don't work on pc

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to listen to the distractible podcast, but there's no sound or video at all. I was listening to it on my phone earlier today, and it worked as it should, but no...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I'm trying to listen to the distractible podcast,  but there's no sound or video at all. I...

Dessi

Moderator

7210 Views

10 replies

0 likes

Podcast Issues
Podcast Video
Podcasts error
podcasts not playing
  • 7210 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can't turn off Canvas loop

Music stopped playing because Spotify paused loading a music video, what a wonderful addition, and I went to turn the Canvas loop off only to find the option greyed out. Everything else in the settings was turned off and on again to see if there was ...

Casual Listener

Music stopped playing because Spotify paused loading a music video, what a wonderful addition, and I went to turn the Canvas loop off only to find the option greyed  out. Everything else in the ...

OscarDC

Moderator

930 Views

4 replies

1 likes

Canvas
Greyed
its
not
off
out
turn
will
  • 930 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution SPOTIFY keeps playing songs that are not on my playlist.

PlanPremiumCountry DeviceSamsung A52/ PCOperating SystemAndroid latest, Windows 10 My Question or IssueThis has been happening for long time, but after being on premium for long time I think I have a right to complain.Spotify keeps playing songs that...

Gig Goer

Plan Premium Country   Device Samsung A52/ PC Operating System Android latest, Windows 10   My Question or Issue This has been happening for long time, but after being on premium ...

victorayala

Newbie

297734 Views

56 replies

12 likes

bug
  • 297734 Views
  • 56 replies
  • 12 likes

Web Player playback stops when Chrome window/tab loses focus 🇨🇱 🅟🅙🅜🅐 🅓🅔🅥🅔🅛🅞🅟🅔🅡

Plan: Free Country: Chile Device: Desktop PC / LaptopOperating System: WindowsMy Question or Issue: Hello, my name is Patricio Javier Moya Antón. I am experiencing a persistent issue with the Spotify Web Player while using Google Chrome.The issue is ...

Music Fan

Plan: Free  Country: Chile 🇨🇱 Device: Desktop PC / Laptop Operating System: Windows My Question or Issue: Hello, my name is Patricio Javier Moya Antón. I am experiencing a persistent issue...

Jose_M

Spotify Star

403 Views

1 replies

0 likes

Possible Bug
Question
  • 403 Views
  • 1 replies
  • 0 likes

Mute music by pressing a button

I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends or do something else, you listen to music, but som...

Visitor

I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends...

sjc-or

Visitor

23831 Views

5 replies

3 likes

  • 23831 Views
  • 5 replies
  • 3 likes

Superuser Contribution Ability to Turn Off Videos In Now Playing Window on Desktop

The Now Playing window on the right of the desktop interface often has a looping music video clip for songs.It is distracting and isn't the full video in time with the music.There should be the ability to disable it, particularly for those who work w...

Newbie

The Now Playing window on the right of the desktop interface often has a looping music video clip for songs. It is distracting and isn't the full video in time with the music. There should be the a...

Novy

Moderator

3387 Views

5 replies

2 likes

  • 3387 Views
  • 5 replies
  • 2 likes

Superuser Contribution "Your version of Windows is out of date" Banner needs to stop.

I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can't do anything until it does.Can this be disabled?An...

Music Fan

I am well aware that my version of windows is old. What I don't need is a constant reminder every time I open Spotify. Not to mention that this banner takes about 5-10 seconds to even load and I can'...

ZoLatKam

Newbie

11626 Views

22 replies

13 likes

  • 11626 Views
  • 22 replies
  • 13 likes

Solved!!Superuser Contribution Spotify is agonisingly slow on desktop (windows 11)

Windows 11I've never had issues with spotify until recently, not even on Windows 11.Recently I pulled all my liked songs into a playlist, and also added my local songs to the playlist. After a lot of troubleshooting to get my local songs to work, thi...

Regular

Windows 11 I've never had issues with spotify until recently, not even on Windows 11. Recently I pulled all my liked songs into a playlist, and also added my local songs to the playlist. After a ...

utdutfutfutfuf

Casual Listener

100525 Views

59 replies

22 likes

  • 100525 Views
  • 59 replies
  • 22 likes

Superuser Contribution Why does Spotify's Search suck so much?

PlanPREMIUMCountry USADevicenoneOperating SystemWindows 7 My Question or Issue When I try to search for artists, if I miss one letter or say AND instead of & or vice versa, Spotify doesn't even SHOW me the similar artists it MIGHT be... Why the heck ...

Regular

Plan PREMIUM Country  USA Device none Operating System Windows 7   My Question or Issue  When I try to search for artists, if I miss one letter or say AND instead of & ...

ETR1312

Newbie

3370 Views

5 replies

9 likes

Search
search artists
  • 3370 Views
  • 5 replies
  • 9 likes

Superuser Contribution Where to find total playlist length on desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

pawzovfuri

Visitor

9528 Views

12 replies

0 likes

  • 9528 Views
  • 12 replies
  • 0 likes

Hi, can we talk about placement of the play button on playlists or albums when hovering over them

I click on the play button most of the time instead of opening playlist , I think it should be be in the top right corner at least. Please check

Casual Listener

I click on the play button most of the time instead of opening playlist , I think it should be be in the top right corner at least. Please check 

dinomight

Spotify Star

230 Views

1 replies

2 likes

Feature Request
  • 230 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Desktop] Drag & drop for queue items doesn't work

Plan Premium Country Slovakia Device Acer Operating System Windows 11 My Question or Issue Hey everyone, I’ve been having a really annoying issue with the Spotify desktop app and wanted to ask if anyone else has the same problem / if there’s any fix....

Casual Listener

Plan Premium Country Slovakia Device Acer Operating System Windows 11   My Question or Issue Hey everyone, I’ve been having a really annoying issue with the Spotify desktop...

Vasil

Moderator

1586 Views

10 replies

5 likes

"Windows" "macOS"
  • 1586 Views
  • 10 replies
  • 5 likes