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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136954 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136954 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53204 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53204 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Desktop] Can no longer use ctrl + a to select all songs of a playlist/liked songs

PlanPremiumCountryUKOperating SystemWindows 10 My IssueAs of today there has been an update that has removed the ability to select multiple songs at once.I've tried ctrl + a, left-mouse clicking a song and shift clicking to select a region, and ctrl ...

  • Regular
  • Plan Premium Country UK Operating System Windows 10   My Issue As of today there has been an update that has removed the ability to select multiple songs at once. I've tried ctrl + a, l...
  • JerryL54
  • Visitor
  • 7870 Views
  • 20 replies
  • 9 likes
  • 7870 Views
  • 20 replies
  • 9 likes

Superuser Contribution Volume is 100% max every time I start up

After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue. Every time I start my computer, the volume on Spotify reverts to 100%. Of course, I forget, and it blasts my ears as I scramble to turn it down. This, of cours...

  • Newbie
  • After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue.  Every time I start my computer, the volume on Spotify reverts to 100%.  Of course, I forget, and ...
  • Scrotus
  • Visitor
  • 5249 Views
  • 11 replies
  • 0 likes
  • 5249 Views
  • 11 replies
  • 0 likes

Superuser Contribution [Web Player] Timeline 10 Seconds Ahead when Using Connect

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620M1 iMacOperating SystemWindows 11macOS My Question or IssueWhenever I'm listening to the Spotify app, and I open the Web Player, the song's timeline is usually 10 seconds ahead. Sometimes if I click p...

kaworu_bloodpaw_0-1674135854569.png
  • Roadie
  • Plan Free Country USA Device Dell Inspiron 16 Plus 7620 M1 iMac Operating System Windows 11 macOS   My Question or Issue Whenever I'm listening to the Spotify app, and I open th...
  • Eni
  • Moderator
  • 86 Views
  • 3 replies
  • 1 likes
  • Connect
    timeline
    Web Player
  • 86 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify sometjing went wrong even on offline mode when no internet

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI want to play music on my PC during a power outage where I have no internet (generator hooked up though), but Spotify desktop keeps popping up with the something went wro...

  • Regular
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I want to play music on my PC during a power outage where I have no internet (generator hooked ...
  • Lyubka
  • Moderator
  • 1321 Views
  • 15 replies
  • 2 likes
  • 1321 Views
  • 15 replies
  • 2 likes

Solved!!Superuser Contribution Spotify app no longer works on Windows 11

PlanPremiumCountryUS DeviceWindows PCOperating SystemWindows 11 My Question or IssueSince upgrading to Windows 11, the Spotify app will no longer load. I get the error about the missing Resampledmo.DLL file. The problem is, I have that DLL file, and ...

  • Casual Listener
  • Plan Premium Country US   Device Windows PC Operating System Windows 11   My Question or Issue Since upgrading to Windows 11, the Spotify app will no longer load. I get the error...
  • akasheidheda
  • Casual Listener
  • 45348 Views
  • 31 replies
  • 8 likes
  • 45348 Views
  • 31 replies
  • 8 likes

Won't play the ads and stops all activity

Plan - Free, USA, Desktop computer, Win 8.1 My Question or IssueI start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 second time line. Links no longer work, I can't start the playli...

  • Newbie
  • Plan - Free, USA, Desktop computer, Win 8.1   My Question or Issue I start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 se...
  • 51 Views
  • 0 replies
  • 0 likes
  • 51 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player skips 5 songs when choosing a song on any device immediately after subscribing to Premium

Immediately after subscribing to Premium, the Spotify web player on any machine will skip 5 songs in whatever album/playlist is currently playing before stopping and playing that 5th song. This was not happening at all in the minutes today leading up...

  • Regular
  • Immediately after subscribing to Premium, the Spotify web player on any machine will skip 5 songs in whatever album/playlist is currently playing before stopping and playing that 5th song. This was n...
  • Heisenberg_
  • Casual Listener
  • 8851 Views
  • 43 replies
  • 12 likes
  • 8851 Views
  • 43 replies
  • 12 likes

Useless Podcast Filter

PlanPremiumCountryChileDevicePCOperating SystemWindows 10 My Question or IssueI select "on progress" on the filter and it show PLAYED chapters, that makes no sense

  • Casual Listener
  • Plan Premium Country Chile Device PC Operating System Windows 10   My Question or Issue I select "on progress" on the filter and it show PLAYED chapters, that makes no sense
  • 35 Views
  • 0 replies
  • 0 likes
  • 35 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No sound in spotify for Windows

Hello, problem with my Spotify for Windows. No sound is produced by the software, while in other applications of the PC in question, the sound works normally. Acer Laptop Windows 10 Pro x64. If anyone would have solutions to this problem? Good day to...

  • Casual Listener
  • Hello, problem with my Spotify for Windows. No sound is produced by the software, while in other applications of the PC in question, the sound works normally. Acer Laptop Windows 10 Pro x64 .  ...
  • JennSearson
  • Casual Listener
  • 51147 Views
  • 26 replies
  • 2 likes
  • 51147 Views
  • 26 replies
  • 2 likes

Superuser Contribution Playlist folder album art missing

PlanPremiumCountryNew ZealndDeviceDesktopOperating SystemWindows 10 My Question or IssueAlbum art stops showing within seconds when switching to new playlist, then it appears again after clicking on the album.Attachment 2: As soon as switching to Pla...

  • Music Fan
  • Plan Premium Country New Zealnd Device Desktop Operating System Windows 10   My Question or Issue Album art stops showing within seconds when switching to new playlist, then it appears...
  • RamiroRego
  • Casual Listener
  • 2440 Views
  • 38 replies
  • 7 likes
  • 2440 Views
  • 38 replies
  • 7 likes

Superuser Contribution Bring back the option to report explicit content

Plan: FamilyCountry: USADevice: PCOperating System: Windows 10 My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when those songs aren't marked "Explicit." There used to be an option to report...

  • Regular
  • Plan: Family Country: USA Device: PC Operating System: Windows 10   My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when tho...
  • acahinton
  • Casual Listener
  • 1157 Views
  • 12 replies
  • 20 likes
  • 1157 Views
  • 12 replies
  • 20 likes

Solved!!Superuser Contribution Spotify won't play songs from search

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueWhen I search a song in the spotify app, it will not let me play it. I can click on the play button, but nothing happens. I can only play songs form my library. I have already tri...

  • Newbie
  •   Plan Premium Country Canada Operating System Windows 10   My Question or Issue When I search a song in the spotify app, it will not let me play it. I can click on the play button...
  • Vasil
  • Moderator
  • 84 Views
  • 2 replies
  • 0 likes
  • 84 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution When family member listens on Echo Dot it stops playing on my device

I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...

  • Casual Listener
  • I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...
  • MihailY
  • Moderator
  • 226 Views
  • 6 replies
  • 0 likes
  • 226 Views
  • 6 replies
  • 0 likes

Superuser Contribution Ads won't play, causing me to shut down the app

I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes. Usually I have to close the app and reopen to be able to listen to music. Has anyone else experienced this? I'm using the app on Window...

  • Newbie
  • I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes.  Usually I have to close the app and reopen to be able to listen to music.&nbsp...
  • Lyubka
  • Moderator
  • 922 Views
  • 3 replies
  • 0 likes
  • 922 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Couldn't find that playlist" keeps happening when I click on the Daily Wellness playlist

PlanPremiumCountryUSA DeviceLaptop (CHROME)Operating SystemWindows 10 My Question or IssueWhen I try to open the Daily Wellness podcast on the web player on Chrome, it keeps saying "Couldn't find that playlist.". It was working fine earlier this morn...

  • Regular
  • Plan Premium Country USA   Device Laptop (CHROME) Operating System Windows 10   My Question or Issue When I try to open the Daily Wellness podcast on the web player on Chrome, it...
  • Lyubka
  • Moderator
  • 835 Views
  • 3 replies
  • 0 likes
  • 835 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Windows 10 Spotify appBasically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do ...

  • Visitor
  • Windows 10 Spotify app Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal...
  • guest69
  • Visitor
  • 26108 Views
  • 61 replies
  • 24 likes
  • 26108 Views
  • 61 replies
  • 24 likes

Add to a list takes duplicated items without warning in windows

Plan PremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueWhen I Add an item to a list in my library, the windows application does not warn if the song is already in the list. I've got duplicated items in the lists with the last ...

  • Regular
  •   Plan  Premium Country Spain Device PC Operating System Windows 10   My Question or Issue When I Add an item to a list in my library, the windows application does not warn ...
  • kaworu_bloodpaw
  • Roadie
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes