Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81127 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776403 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18147 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
8628 Views
11 replies
0 likes
Hello all,I’m not sure if this is the right place to report it, but I hope someone from the Spotify developer team can take a look.On https://open.spotify.com/concerts/, it seems the page only displays concerts based on my actual location. Although t...
Hello all, I’m not sure if this is the right place to report it, but I hope someone from the Spotify developer team can take a look. On https://open.spotify.com/concerts/, it seems the page...
Regular
273 Views
4 replies
0 likes
I've performed several clean reinstalls and even tried downloading from different sources, but after restarting Spotify once after the download, it stops playing songs as soon as the first song ends.
I've performed several clean reinstalls and even tried downloading from different sources, but after restarting Spotify once after the download, it stops playing songs as soon as the first song ends.
Visitor
2995 Views
11 replies
3 likes
I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.
I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.
Regular
2366 Views
3 replies
0 likes
Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue: When I use Spotify on desktop, I like to keep my view split between the album/playlist on the right, and my library on the left. Now currently, the libr...
Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue: When I use Spotify on desktop, I like to keep my view split between the alb...
Gig Goer
16876 Views
115 replies
32 likes
PlanFreeCountryPortugalDeviceWindows PCOperating SystemWindows 11 My Question or IssueHi! I’m having a persistent issue with the Spotify Windows app.The app opens normally, but I can’t play anything inside channels, podcasts or playlists.The play but...
Plan Free Country Portugal Device Windows PC Operating System Windows 11 My Question or Issue Hi! I’m having a persistent issue with the Spotify Windows app. The app opens n...
Spotify Star
191 Views
1 replies
0 likes
Windows 11I've never had issues with spotify until recently, not even on Windows 11.Recently I pulled all my liked songs into a playlist, and also added my local songs to the playlist. After a lot of troubleshooting to get my local songs to work, thi...
Windows 11 I've never had issues with spotify until recently, not even on Windows 11. Recently I pulled all my liked songs into a playlist, and also added my local songs to the playlist. After a ...
Moderator
95655 Views
58 replies
22 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My IssueSo basically a bunch of my liked songs that I recently put don't show up on desktop but they do on mobile, and half the time there's no set time frame of what doesn't show up, but most of...
Plan Premium Country US Device PC Operating System Windows 10 My Issue So basically a bunch of my liked songs that I recently put don't show up on desktop but they do on mobile, and ...
Newbie
1251 Views
3 replies
0 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueIs there a way to turn off the album art tiles on the playlists that were just added? Because wow, I absolutely HATE THIS, it takes up too much space, I don't want to see ...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue Is there a way to turn off the album art tiles on the playlists that were just added? Because w...
Newbie
13993 Views
16 replies
30 likes
PlanFreeOperating SystemWindows 11I am only experiencing this issue on the browser version of Spotify My Question or IssueEvery image I upload for my profile picture looks fine initially, but when I refresh the page it becomes blurry and low quality....
Plan Free Operating System Windows 11 I am only experiencing this issue on the browser version of Spotify My Question or Issue Every image I upload for my profile picture looks fine ini...
Moderator
5361 Views
3 replies
0 likes
I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist 24/7 but because the shuffle mode seems to not pic...
I have a playlist with 10,000 songs and use shuffle to listen to them. What I realized the past weeks is that the same songs are played over and over again - and not because I listen to this playlist...
Casual Listener
230283 Views
219 replies
152 likes
so im using the app on my laptop and have a premium subscription in case that matters. My issue is that when im trying to view any song lyrics, the lyrics dont auto scroll and sync to the song, im not pressing any lyrics or any other buttons, just th...
so im using the app on my laptop and have a premium subscription in case that matters. My issue is that when im trying to view any song lyrics, the lyrics dont auto scroll and sync to the song, im no...
Casual Listener
41221 Views
62 replies
18 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am new to spotify with a premium plan. I am not able to access the equalizer. I can see the...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am ne...
Moderator
255 Views
1 replies
0 likes
PlanPremium DeviceDesktopOperating SystemWindows 11 Issue: When having crossfade ON & repeat current song OFF and i try to restart the song , the ending part of the previous song plays again at the start and it's really annoying. please try to fix th...
Plan Premium Device Desktop Operating System Windows 11 Issue: When having crossfade ON & repeat current song OFF and i try to restart the song , the ending part...
Regular
976 Views
5 replies
0 likes
PlanPremiumCountryAustraliaDeviceLenovo Legion Pro 7Operating SystemWindows 11 Home My Question or IssueWhen I open a podcast episode I cannot see the threads for each comment, just the original comment. For example, I'm looking at one now and it say...
Plan Premium Country Australia Device Lenovo Legion Pro 7 Operating System Windows 11 Home My Question or Issue When I open a podcast episode I cannot see the threads for each commen...
Moderator
427 Views
5 replies
0 likes
@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works
@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works
Casual Listener
34529 Views
89 replies
15 likes
PlanFamilyCountryCanada DeviceAspire laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. When I discover an artist I like on Spotify I click on the "about the artist" link and then I might copy and cut and paste t...
Plan Family Country Canada Device Aspire laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. When I discover an artist I like on Sp...
Moderator
233 Views
1 replies
0 likes
Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64__zpdnekdrzrea0\Spotify.exe from package SpotifyAB.SpotifyMu...
Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64...
Moderator
309 Views
1 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system tray) in windows. If the software is running it cannot be removed.
Plan Premium Operating System Windows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system...
Casual Listener
16799 Views
20 replies
23 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...
Newbie
21242 Views
18 replies
0 likes
