Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2428 Views

0 replies

4 likes

  • 2428 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155315 Views

83 replies

27 likes

  • 155315 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149523 Views

295 replies

22 likes

  • 149523 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11492 Views

1 replies

6 likes

  • 11492 Views
  • 1 replies
  • 6 likes

Web player crashes PC and the app says "Spotify can't play this right now"

I'm a Windows 11 PC user and this has been going on since I got my new PC :Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and I'm unable to do much about it.I try to use the web pla...

Newbie

I'm a Windows 11 PC user and this has been going on since I got my new PC : Whenever I attempt to use the standard app, the "Spotify can't play this right now" notification pops up everytime, and ...

Billy-J

Spotify Star

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Spotify I.T. Doesn't Review Analytics Revealing Patterns of User Frustrations, Anomalies

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the same process more cautiously only to get two or more...

Visitor

I went to save a song to a new playlist only to discover Spotify automatically created a Playlist the same name as the song, and didnt let me first choose the new playlist name. I then repeated the s...

850 Views

0 replies

0 likes

  • 850 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Reproduzir no pc

Boa tardeNão estou conseguindo reproduzir no app do PC e nem pelo google. Aparece a mensagem. "O Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador, pode fazer a importação."

Visitor

Boa tarde Não estou conseguindo reproduzir no app do PC e nem pelo google. Aparece a mensagem. "O Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador, pode fazer a impo...

Thaymonster

Visitor

3454 Views

2 replies

0 likes

  • 3454 Views
  • 2 replies
  • 0 likes

Song Queue not Synching Between Devices

PlanPremiumCountryUnited StatesDevicePC, iPhone 14, iPad Pro 4th Gen, and Tesla Model YOperating SystemWindows 11, iOS 18.5, Tesla OS My Question or IssueIf I'm playing Spotify through my iPhone, iPad, or Tesla, I can open the app in either portable ...

Newbie

Plan Premium Country United States Device PC, iPhone 14, iPad Pro 4th Gen, and Tesla Model Y Operating System Windows 11, iOS 18.5, Tesla OS   My Question or Issue If I'm playing Spoti...

MateusM

Spotify Star

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Spotify slowing down after every update

Hello everyone ! I had an issue a while back, with my Spotify being very slow on my Windows 10 PC, and at the time it had been solved, it was here :https://community.spotify.com/t5/Desktop-Windows/Why-is-my-Spotify-so-slow/m-p/7001233 But what I've n...

Roadie

Hello everyone !   I had an issue a while back, with my Spotify being very slow on my Windows 10 PC, and at the time it had been solved, it was here : https://community.spotify.com/t5/Desktop...

Grazzt

Roadie

1085 Views

3 replies

0 likes

  • 1085 Views
  • 3 replies
  • 0 likes

CTRL + A does not work in the 'Queue' panel?

PlanPremiumCountry DevicePCOperating SystemWindows 10/11 My Question or IssueHi,according to a post here I should be able to use CTRL + A to select all items in the "Queue" panel, to add them to a playlist etc. but it does not work for me. I tried on...

Newbie

  Plan Premium Country   Device PC Operating System Windows 10/11   My Question or Issue Hi, according to a post here I should be able to use CTRL + A to select all items i...

MauriceMV

Spotify Star

934 Views

1 replies

0 likes

Question
queue
  • 934 Views
  • 1 replies
  • 0 likes

The reason why the desktop app is so slow after a week of usage

PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...

Music Fan

Plan Free/Premium   Operating System Windows 11   My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...

eih5

Casual Listener

980 Views

2 replies

2 likes

  • 980 Views
  • 2 replies
  • 2 likes

trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Why did you remove the ability to move the cache?

PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.

Casual Listener

Plan Free/Premium Country   Device Desktop Computer Operating System Windows 11   My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...

Basketball_66

Roadie

834 Views

3 replies

1 likes

  • 834 Views
  • 3 replies
  • 1 likes

Superuser Contribution Web Player constantly freezes

Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...

Newbie

Hello,   Plan Premium Individual Country Poland   Device Dell Inspiron 15 Operating System Windows 10 x64   My Question or Issue I have weird problem with Spotify Web Play...

Basketball_66

Roadie

965 Views

3 replies

0 likes

Web player issue
  • 965 Views
  • 3 replies
  • 0 likes

Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

1801 Views

1 replies

1 likes

  • 1801 Views
  • 1 replies
  • 1 likes

Soptify thinking normal music is a local file

PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...

Visitor

Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10   My Question or Issue When clicking play on songs it doesn't play instead ...

Amay

Spotify Star

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Admin account install error

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTHER APP on the planet? Win10

Casual Listener

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTH...

DonnyJames

Casual Listener

1154 Views

2 replies

1 likes

  • 1154 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Desktop App Stops Playing Until Force Closed – Multiple Background Processes Detected

Hi Spotify team,I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this post can bring more visibility to the problem and po...

Regular

Hi Spotify team, I've been experiencing a recurring issue on the Spotify Desktop App (Windows) for several years now, and it's persisted across multiple versions and Windows updates. I’m hoping this...

Novy

Moderator

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Single Song Gets Endlessly Added to Queue when Shuffle and Repeat are OFF

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 Spotify Version InfoSpotify for Windows (64 bit)1.2.66.447.g4e37e896 My Question or IssueWhen listening to my Liked Songs without shuffle or repeat enabled, one of the songs in the queue wi...

Roadie

Plan Premium Country USA Device Desktop Operating System Windows 11   Spotify Version Info Spotify for Windows (64 bit) 1.2.66.447.g4e37e896   My Question or Issue When listen...

Ivelina

Moderator

915 Views

2 replies

0 likes

  • 915 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Hide announcements" not working - I am getting banner ads as a premium user

Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro My Question or Issue I am getting massive banner ads on my homepage disguised as "announcements" as a premium user, even though I have "announcements" disabled in my ap...

Newbie

  Plan Premium Country UK Device Computer (windows) Operating System Windows 11 Pro   My Question or Issue I am getting massive banner ads on my homepage disguised as ...

Yordan

Moderator

850 Views

1 replies

0 likes

Music
Other
  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you make the repeat button work please?

No matter what I do, it never works. When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums out when I played the first tune. The repeat button still do...

Visitor

No matter what I do, it never works.   When I looked for advice online it recommended to log off and log in again, but that only served to reset the volume to 100% and nearly blow my eardrums ...

Vasil

Moderator

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Cannot Play Any Song

PlanFreeCountryUSA DeviceLenovo ThinkcentreOperating SystemWindows 10 64-bit My Question or IssueWhenever I try to play a song on Spotify web on Windows Firefox, the error message "Spotify can't play this right now" pops up and it does not play anyth...

Newbie

Plan Free Country USA   Device Lenovo Thinkcentre Operating System Windows 10 64-bit   My Question or Issue Whenever I try to play a song on Spotify web on Windows Firefox, the e...

Ivelina

Moderator

1697 Views

1 replies

0 likes

Troubleshooting
  • 1697 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music volume keeps lowering

I have had this issue for the past few days for seemingly no reason, however I'm experiencing it on the windows app AND web player. I've re-installed the app, turned off normalize audio, turned off the equalizer. It's not due to low power mode as I a...

Visitor

I have had this issue for the past few days for seemingly no reason, however I'm experiencing it on the windows app AND web player. I've re-installed the app, turned off normalize audio, turned off t...

AlejaR

Moderator

1147 Views

1 replies

0 likes

  • 1147 Views
  • 1 replies
  • 0 likes