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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 134382 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!! Error message pops up when clicking on an artist's album or scrolling through their Discography

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSo, this is a new issue for me and probably for other people. Even though I can search stuff and play/like songs, when I go to an artist's page and click on one of their albums,...

  • Casual Listener
  •   Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue So, this is a new issue for me and probably for other people. Even though I can search stuff ...
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Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountrySlovakia DeviceComputerOperating SystemWindows 10 My Question or IssueI search for everything ..... but it doesnt work .... I just now rebuild my pc with new mother board cpu an rams And after i started pc i wanted to listen to spot...

  • Casual Listener
  • Plan Premium Country Slovakia   Device Computer Operating System Windows 10   My Question or Issue I search for everything ..... but it doesnt work ....  I just now rebuild...
  • Eni
  • Moderator
  • 67301 Views
  • 47 replies
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  • 67301 Views
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Superuser Contribution Block different song languages

PlanPremiumCountryRUDeviceHonor 8xOperating SystemAndroid 10, Windows 10 My Question or IssueMy library has some tracks and artists with the German artists singing their songs on ENGLISH (like Robin Shulz) . I've banned MANY different songs and artis...

  • Visitor
  • Plan Premium Country RU Device Honor 8x Operating System Android 10, Windows 10   My Question or Issue My library has some tracks and artists with the German artists singing their ...
  • Garybyrne
  • Visitor
  • 2353 Views
  • 13 replies
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  • 2353 Views
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Superuser Contribution Bluetooth speakers and spotify

Hi all, I wanted to just let you know about an error/bug when streaming Spotify to Bluetooth speakers from my laptop. Basically, when spotify is running and I then connect my bluetooth speakers Music wont play at all. The "play" button will indicate ...

  • Casual Listener
  • Hi all,   I wanted to just let you know about an error/bug when streaming Spotify to Bluetooth speakers from my laptop.    Basically, when spotify is running and I then connect...
  • rScottyG
  • Visitor
  • 79514 Views
  • 82 replies
  • 50 likes
  • 79514 Views
  • 82 replies
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[FIXED] can't enable/disable anything under Settings > Display

PlanPremium CountryAustria DeviceLenovo Laptop Operating SystemWindows 11 Hello, I have a problem with enabling/disabling anything under Settings > Display (friend activity, desktop overlay when using media keys and show announcements about new relea...

  • Newbie
  • Plan Premium   Country Austria   Device Lenovo Laptop   Operating System Windows 11   Hello, I have a problem with enabling/disabling anything under Settings > Disp...
  • Amayy
  • Rising Star 4
  • 110 Views
  • 1 replies
  • 1 likes
  • 110 Views
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Solved!!Superuser Contribution Can't play an album

I have premium, when i click into an album I cannot play any of the songs, but if I am on the artists profile and scroll down to the album I can then play the songs. (issue is i want to listen to that album exclusively). This is happening for quite a...

  • Casual Listener
  • I have premium, when i click into an album I cannot play any of the songs, but if  I am on the artists profile and scroll down to the album I can then play the songs. (issue is i want to listen ...
  • VoQZ
  • Newbie
  • 33811 Views
  • 36 replies
  • 4 likes
  • 33811 Views
  • 36 replies
  • 4 likes

Please add 32bit/384kHz device support! Creative Soundblaster AE-9

PlanFamily Premium CountrySweden DevicePC Operating SystemWindows 10 My Question or IssueGuys please, please please please add 32bit/384kHz device support. To be 100% clear, I am not asking for higher music bitrate quality. I am asking for you to sup...

  • Casual Listener
  • Plan Family Premium   Country Sweden   Device PC   Operating System Windows 10   My Question or Issue Guys please, please please please add 32bit/384kHz device suppor...
  • spider623
  • Casual Listener
  • 3582 Views
  • 5 replies
  • 11 likes
  • 3582 Views
  • 5 replies
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Superuser Contribution Why does Spotify block Cloudflare WARP?

Operating SystemWindows 10 My Question or Issue Whenever I have enabled Cloudflare WARP, Spotify stops working and all songs are greyed out. This started recently, maybe 2 weeks ago.When I click to play song, it shows "This content is not available".

Screenshot_2022-08-08_02-51-24_Broken Bells - Good Luck.png
  • Casual Listener
  • Operating System Windows 10   My Question or Issue   Whenever I have enabled Cloudflare WARP, Spotify stops working and all songs are greyed out. This started recently, maybe 2 weeks a...
  • Alex
  • Moderator
  • 70 Views
  • 1 replies
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  • 70 Views
  • 1 replies
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Superuser Contribution how do I remove an entire album from a playlist

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueI can't remove an album from one of my playlists

  • Music Fan
  • Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue I can't remove an album from one of my playlists
  • Dian
  • Moderator
  • 157 Views
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  • 157 Views
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Superuser Contribution Spotify connect with VPN

PlanPremiumCountryUSA Operating SystemWindows 10 laptops My Question or IssueFor reasons unrelated to spotify I need to use a VPN on my computer. I am US based on use TunnelBear which gives me a US IP. I also like to use the "Spotify Connect" feature...

  • Casual Listener
  •       Plan Premium Country USA     Operating System Windows 10 laptops   My Question or Issue For reasons unrelated to spotify I need to use a VPN on my com...
  • geek4hire625
  • Newbie
  • 865 Views
  • 19 replies
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  • 865 Views
  • 19 replies
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Superuser Contribution Cannot drag songs to top of the queue

Operating SystemWindows 10 - Desktop Version1.1.60.672.g6ad9c215-a My Question or IssueOn the new UI, for some reason I cannot drag a song to the top of the queue if the screen must scroll to reach the top. If I drag the song to the top of the screen...

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  • Newbie
  • Operating System Windows 10 - Desktop   Version 1.1.60.672.g6ad9c215-a   My Question or Issue On the new UI, for some reason I cannot drag a song to the top of the queue if the scree...
  • AlejaR
  • Moderator
  • 3474 Views
  • 52 replies
  • 33 likes
  • Desktop
    drag and drop
    Queue bug
  • 3474 Views
  • 52 replies
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Like a whole playlist

My Question or IssueI am after a button to like an entire playlist. This already exists for an entire album but not for a playlist. I basically want to combine all my playlists into my liked songs section and it will take ages to do eah song individu...

  • Casual Listener
  • My Question or Issue I am after a button to like an entire playlist. This already exists for an entire album but not for a playlist. I basically want to combine all my playlists into my liked songs ...
  • mrjohnpt
  • Newbie
  • 39234 Views
  • 8 replies
  • 20 likes
  • liked songs
    Playlist
  • 39234 Views
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Superuser Contribution Distractible podcast won't play

I am trying to listen to the distractible podcast. Other podcasts play but with distractible when I press play it changes to a pause button but the progress tracker stays at 0:00

  • Newbie
  • I am trying to listen to the distractible podcast. Other podcasts play but with distractible when I press play it changes to a pause button but the progress tracker stays at 0:00
  • Nutella830
  • Newbie
  • 294 Views
  • 6 replies
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  • 294 Views
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Superuser Contribution Lyric encode

PlanPremiumCountryVietnamDeviceSportify for WindowsOperating SystemWindows 10 My Question or Issue:Dear support team,Can you help fix the lyric function work with Unicode characters? The lyrics display well on mobile but seem not to support our langu...

  • Newbie
  • Plan Premium Country Vietnam Device Sportify for Windows Operating System Windows 10   My Question or Issue: Dear support team, Can you help fix the lyric function work with Unicode c...
  • Kiril
  • Moderator
  • 259 Views
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  • lyric
  • 259 Views
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Superuser Contribution Spotify connect only works for web browser and not desktop app?

So I used to only listen to spotify via my phone and my laptop and I would use spotify connect to just skip through songs using my phone while i was listening to it on my laptop because i’m lazy. Eventually I ended up getting an ipad and i downloaded...

  • Newbie
  • So I used to only listen to spotify via my phone and my laptop and I would use spotify connect to just skip through songs using my phone while i was listening to it on my laptop because i’m lazy. Eve...
  • Ofddshady
  • Casual Listener
  • 152 Views
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Solved!!Superuser Contribution [PC] [WINDOWS] Every song shows "Spotify can't play this right now"

For about 10 days, I am unable to play any song or podcast on my PC, I get an error messege with "Spotify can't play this right now". I tried the downloadable app and Microsoft Store one, disabled acceleration, reinstalled, checked AppData folder and...

  • Casual Listener
  • For about 10 days, I am unable to play any song or podcast on my PC, I get an error messege with "Spotify can't play this right now". I tried the downloadable app and Microsoft Store one, disabled ac...
  • Dian
  • Moderator
  • 189 Views
  • 14 replies
  • 0 likes
  • 189 Views
  • 14 replies
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Superuser Contribution Whenever I download a podcast episode, the video won't play anymore.

PlanPremiumCountryNew ZealandDeviceAsusOperating SystemWindows10 My Question or IssueWhenever I play a podcast episode, the video plays fine. Then when I "download" it and try to continue watching later (no matter whether I'm offline or online), the ...

  • Casual Listener
  • Plan Premium Country New Zealand Device Asus Operating System Windows10   My Question or Issue Whenever I play a podcast episode, the video plays fine. Then when I "download" it and tr...
  • Pengy403
  • Newbie
  • 2332 Views
  • 11 replies
  • 0 likes
  • 2332 Views
  • 11 replies
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Solved!!Superuser Contribution Why doesn't the video player work?

Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works. This is for all devices I've encountered: iOS app, web player, desktop app. To get video to display then a sec...

  • Visitor
  • Video playback doesn't work - it's a blank screen, and clicking on "show video" does nothing - when playing podcasts, although audio works.  This is for all devices I've encountered: iOS app, we...
  • AlejaR
  • Moderator
  • 4094 Views
  • 3 replies
  • 0 likes
  • 4094 Views
  • 3 replies
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Solved!! This content is not Available

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or Issue3-4 Days ago my Spotify started to show the message "This content is not Available" every time i try to play ANY music from ANY playlist and ANY artist, it's not a region lock or ...

  • Casual Listener
  • Plan Premium Country Brazil Operating System Windows 10   My Question or Issue 3-4 Days ago my Spotify started to show the message "This content is not Available" every time i try to pla...
  • waspyways
  • Visitor
  • 19248 Views
  • 2 replies
  • 0 likes
  • 19248 Views
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Solved!!Superuser Contribution Problems with Chinese font

Operating SystemWindows 11 My Question or IssueHello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Microsoft YaHei by default, and for zh_TW/zh_HK(zh_Hant) users, the...

  • Casual Listener
  • Operating System Windows 11   My Question or Issue Hello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Mic...
  • AlejaR
  • Moderator
  • 119 Views
  • 3 replies
  • 1 likes
  • 119 Views
  • 3 replies
  • 1 likes

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