Lyrics too fast due to crossfade not being accounted for

[oblivious]

Plan

Premium

Country

UK

Device

Windows 10 Desktop

Operating System

above

My Question or Issue

I have noticed this on the desktop app, as the title says, but it's happening on ios as well.

As the song changes, the lyrics are going too fast, I believe this is because of crossfade and the algorithm doesn't account it. If you press on the seek bar back few seconds it will re-sync and show correctly.

[Alex]

Hey @oblivious,

Thanks for reaching out about this in the Community!

It would be great if you could upload a short video of this, along with your device's model, OS version and Spotify version. Include your Crossfade settings as well.

We'll be on the lookout for your reply 🙂

[Leonardo745]

Hey Alex,

I'm having this same problem on iOS, and I recorded a video exemplifying the problem, along with a print screen with my crossfade settings.

Hope this helps!

Link: https://drive.google.com/drive/folders/1-46VRC0XMvmX4neW9I8OL4G9EWm_FHLF

[Eni]

Hey @Leonardo745, 

Thanks for reaching out about this.

We tried to replicate this on our end on multiple devices, but we couldn't. 

In this case, would you mind trying again, but this time logging in to your account in an Android device, if that's possible, to check if the same happens there? 

On another note, could you ask a friend or a relative to log in to their account in your iPhone to see if the issue persists with a different account?

We'll be on the lookout. 

[Benguin]

With the latest Linux client, lyrics are working correctly except that they are not in sync with the song, usually just few lines ahead of it.  If I reset  the song back to the beginning once it is playing, then the lyrics sync up properly. I experimented with the crossfade / 'allow smooth transitions betweens songs' settings, which were enabled, but that didn't seem to help like I thought it would.

Plan

Premium

Country

UK

Device

PC

Operating System

Archlinux

[artemtarasenko]

It will work when you pause a song and press the play button again. It works for me, but it's not a solution. Spotify has to fix this problem.

[Benguin]

This helps a little. Welp, time to write a script that pauses/unpauses each song when it comes on ;/

[Rulqu]

I have similar problem with Ubuntu client. The lyrics go to next verse too early if the next song is autoplayed but if I start manually from the beginning of the song the lyrics are okayish.

[phillabust]

I use the desktop client for windows, and I noticed this exact problem.  Not sure if the crossfade is the issue, but the lyrics are dissapearing just a bit too soon. But fast-forwarding/rewinding or skiping to a spot in the track forces the lyrics to re-sync and then it's perfectly synced. Should be an easy fix, just need to trigger that "re-sync" function 5-15 seconds into every song. Or perhaps just every 15 seconds.

[Jeremy]

Hi there @Rulqu and @ phillabust,

Thank you for your replies in this thread. We'd like to take a closer look into this.

Can you let us know if it occurs on a specific song or all of the songs you're listening to?

It would also be great if you can provide us a screen recording?

We'll keep an eye out for your replies.

Take care!

[Rulqu]

Hi Jeremy

It happens with all songs. Here's a screen recording with autoplaying next song on an album and at 1:11 I rewind it a bit and the lyrics change verses at different point of the audio. Compare 0:52 "sun" and  1:25 "sun" for example. In the first one the verse changes at the beginning of pronounciation of "sun" but after rewind the verse changes after.

[Yordan]

Hi everyone,

Thanks for your cooperation so far.

We've forwarded your information to our developers, who'll investigate further. As soon as there are updates on the matter, rest assured we'll let you know by posting here.

Thanks again for trying to make Spotify better. You're awesome!

Cheers!

[oblivious]

@Yordan

What's the update on this please?? A lot of people are facing it. It seems like anyone can reproduce this on any device, seems very trivial, not sure why it's not being fixed yet?

Especially it's so obvious when you click on the lyric line, and it syncs up correctly after replaying from there, so you know that Spotify and musicmatch have correct timings, it's just something in Spotify like crossfade or something in Musicmatch is offsetting it.

Guys, I am a Staff Software Engineer in top fintech company, if you need  I can do a virtual zoom day with the dev team who owns this feature and help them debug it, for free of course. I am sure it's pretty easy.

[newerxd1]

Still happening till this date, seriously? Are we paying for this? Pathetic.

[Lacycoy28]

Yes we use this for our Bible study group to sing and the last month the lyrics are gone off the screen by the time the song gets to them so people can't follow along. I pay monthly for this so it's very frustrating.