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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Seanf17

Visitor

11248 Views

104 replies

45 likes

  • 11248 Views
  • 104 replies
  • 45 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1218 Views

13 replies

2 likes

Possible Bug
  • 1218 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

2979 Views

38 replies

2 likes

  • 2979 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8842 Views

0 replies

4 likes

  • 8842 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Crossfade happening while turned off

PlanPremiumCountryGermanyDeviceDesktop PC / Nothing phone 2aOperating SystemWindows 11 / Android 15 My Question or IssueExperiencing ~5s of crossfade on both of my devices despite the duration being set to 0s and the setting turned off. Automix is al...

Newbie

Plan Premium Country Germany Device Desktop PC / Nothing phone 2a Operating System Windows 11 / Android 15   My Question or Issue Experiencing ~5s of crossfade on both of my devices de...

Ras_Italman

Casual Listener

4609 Views

14 replies

1 likes

  • 4609 Views
  • 14 replies
  • 1 likes

Superuser Contribution Crossfade stopped working on my account across all devices

Hi everyone,I've been experiencing an issue with Crossfade for several months.Crossfade is enabled (I've tried multiple values, including 12 seconds), but songs never fade into each other, they always switch instantly.I've already tried:Clean reinsta...

Casual Listener

Hi everyone, I've been experiencing an issue with Crossfade for several months. Crossfade is enabled (I've tried multiple values, including 12 seconds), but songs never fade into each other, they a...

dfgcfbc

Visitor

231 Views

7 replies

0 likes

  • 231 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution High idle CPU usage (≈30%)

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 HomeVersion 22H2OS Build 19045.7058 My Question or IssueI recently discovered (maybe a couple days ago) that my Spotify app (Windows store ver) on desktop has been using alot of my CPU while ...

Music Fan

Plan Premium Country Sweden Device PC Operating System Windows 10 Home Version 22H2 OS Build 19045.7058   My Question or Issue I recently discovered (maybe a couple days ago) that my...

Snipermonkey53

Visitor

8135 Views

73 replies

6 likes

  • 8135 Views
  • 73 replies
  • 6 likes

Sootify playlist going to radio.

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloaded ave it still happens.This happens on both my ph...

Newbie

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloa...

Brianwicks

Newbie

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue readding already played songs

PlanPremiumCountryUnited StatesDeviceComputer and LG K40Operating SystemWindows 10 and Android My Question or IssueFor the last few months, I've been having issues with my queue adding songs that were already played, making it impossible to rotate th...

Regular

  Plan Premium Country United States Device Computer and LG K40 Operating System Windows 10 and Android    My Question or Issue For the last few months, I've been having iss...

allyfeiam

Visitor

2663 Views

12 replies

0 likes

Phone app
Spotify Windows
technical
  • 2663 Views
  • 12 replies
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Solved!!Superuser Contribution Spotify: A firewall may be blocking spotify. Please update your firewall to allow spotify.

Plan Free Country Canada Device Windows 10 My Question or Issue Everytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete it, check if my country is still the same, tried a different account, tried a vpn,...

Visitor

Plan Free Country Canada   Device Windows 10   My Question or Issue Everytime i try to login my spotify account, the firewall issue keeps on coming up. Ive tried to delete i...

ajon

Newbie

76292 Views

12 replies

1 likes

  • 76292 Views
  • 12 replies
  • 1 likes

Superuser Contribution Web player login "Something Went Wrong"

PlanPremium FamilyCountryCanadaDeviceAcer Aspire Operating SystemWindows 10 Home My Question or IssueI've made a magnitude of attempts to login in to Spotify Web Player with no success, I've tried making sure all updates are completed I've restarted ...

Regular

Plan Premium Family Country Canada Device Acer Aspire  Operating System Windows 10 Home   My Question or Issue I've made a magnitude of attempts to login in to Spotify Web Player ...

OkCHip

Casual Listener

207 Views

2 replies

2 likes

  • 207 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Spotify Windows Desktop App very slow and lag continuous

I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an opportunity to say that I should clean install (which I have do...

Casual Listener

I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it.   This is a formal functionality failure report to hand to the devs, not an o...

DanStro

Newbie

43923 Views

22 replies

10 likes

  • 43923 Views
  • 22 replies
  • 10 likes

problema de compatibilidad windows

Tengo una Acer Swift SFG16-A71T con Multi-Control Touchpad. Los controles multimedia del touchpad funcionan correctamente con YouTube y otras aplicaciones de Windows, pero no responden en la aplicación de escritorio de Spotify. Los comandos Play/Paus...

Visitor

Tengo una Acer Swift SFG16-A71T con Multi-Control Touchpad. Los controles multimedia del touchpad funcionan correctamente con YouTube y otras aplicaciones de Windows, pero no responden en la aplicaci...

MateusM

Spotify Star

50 Views

1 replies

0 likes

  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback is pausing - often due to ads

PlanFree/PremiumCountryUnited StatesDeviceChrome Browser/ Firefox BrowswerOperating SystemWindows 11 My Question or IssueStarting about a week ago, playback will stop during ad breaks. It looks like the ads fail to load, and then everything stops. If...

Regular

Plan Free/Premium Country United States Device Chrome Browser/ Firefox Browswer Operating System Windows 11   My Question or Issue Starting about a week ago, playback will stop during ...

IamWhoWhatIam

Visitor

4273 Views

26 replies

1 likes

  • 4273 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution I keep getting the "something went wrong" error in desktop.

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

Casual Listener

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

shinobisensei

Gig Goer

65107 Views

23 replies

4 likes

  • 65107 Views
  • 23 replies
  • 4 likes

Superuser Contribution The track preview stops playing as soon as Spotify is no longer the active window.

PlanPremiumCountryPolandDeviceASUS VivobookOperating SystemWindows 11 My Question or Issue When I start a track preview from the preview player below an album cover, the preview stops as soon as I click on another application. Steps to reproduce:1. O...

Newbie

Plan Premium Country Poland Device ASUS Vivobook Operating System Windows 11   My Question or Issue   When I start a track preview from the preview player below an album cover, t...

Paula_Vi

Moderator

48 Views

1 replies

0 likes

  • 48 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs not updating if i update then on a different device

PlanPremiumCountryGermanyDeviceWindows NotebookOperating SystemWindows 10 My Question or IssueIf i like a song on any device other than the specific windows laptop, the liked songs playlist do not update on the Windows App. Even if i start the playli...

Gig Goer

Plan Premium Country Germany Device Windows Notebook Operating System Windows 10   My Question or Issue If i like a song on any device other than the specific windows laptop, the liked...

pillowhead

Casual Listener

105469 Views

20 replies

2 likes

  • 105469 Views
  • 20 replies
  • 2 likes

Spotify is preventing Windows from sleeping

PlanPremiumCountryUnited StatesDeviceDesktop, iPhone 11 Pro Max, Macbook Air, Roku w/ SpotifyOperating SystemWindows 10 My Question or IssueWhen playing Spotify on another device, my Desktop will no longer sleep due to Spotify claiming there is "Back...

Casual Listener

Plan Premium Country United States Device Desktop, iPhone 11 Pro Max, Macbook Air, Roku w/ Spotify Operating System Windows 10   My Question or Issue When playing Spotify on another de...

WhatWentDown

Casual Listener

8539 Views

6 replies

4 likes

prevent
sleep
  • 8539 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Many albums now coming up as "not found"

Suddenly today, a large number of the albums showing up on Spotify, when clicked on present me with an "Album not found" message. They do appear to be present on the service however, as the individual tracks can be accessed from the list of search re...

Music Fan

Suddenly today, a large number of the albums showing up on Spotify, when clicked on present me with an "Album not found" message. They do appear to be present on the service however, as the individua...

maadlus

Regular

12753 Views

78 replies

31 likes

Windows
  • 12753 Views
  • 78 replies
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Superuser Contribution No sound from Nvidia Shield to TV; tracks appear to be playing

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

Regular

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

ahd71

Gig Goer

21583 Views

94 replies

6 likes

  • 21583 Views
  • 94 replies
  • 6 likes

Solved!! Spotify.exe location

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont have Spotify.exe in the location that i share.Where a...

Newbie

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont ha...

Tealicious

Visitor

259109 Views

8 replies

3 likes

  • 259109 Views
  • 8 replies
  • 3 likes

Superuser Contribution How remove black bar above playing?

DevicePCOperating SystemWin 11 My Question or IssueHow do you remove the blacked out bar above track playing bar. It cuts out songs listed on screen in the playlist and its hard enough to get more items on screen when in landscape, I'm topped out on ...

Visitor

Device PC Operating System Win 11   My Question or Issue How do you remove the blacked out bar above track playing bar.  It cuts out songs listed on screen in the playlist and its har...

Paula_Vi

Moderator

88 Views

1 replies

0 likes

  • 88 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs not Saving to Liked Songs Playlist

PlanPremiumCountryUSA DeviceDesktop (not the Web Player)Operating SystemWindows 10 My Question or IssueI click the plus to save a song to my Liked Songs playlist and it turns green, but when I check (because I don't trust Spotify anymore) it is not i...

Regular

Plan Premium Country USA   Device Desktop (not the Web Player) Operating System Windows 10   My Question or Issue I click the plus to save a song to my Liked Songs playlist and i...

Vasil

Moderator

2005 Views

8 replies

0 likes

green check
liked songs
saving
  • 2005 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music videos don't load; Unable to switch back to audio after accidentally turning on music video.

PlanPremiumCountrySweden Device2021 laptopOperating SystemWindows My Question or IssueI accidentally hit "switch to music video" on the desktop app. But no music videos will load, so neither will the switch button. In MV mode, spotify apparently refu...

Newbie

Plan Premium Country Sweden   Device 2021 laptop Operating System Windows   My Question or Issue I accidentally hit "switch to music video" on the desktop app. But no music video...

Meccha

Newbie

12608 Views

16 replies

9 likes

  • 12608 Views
  • 16 replies
  • 9 likes