Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

419 Views

0 replies

2 likes

  • 419 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

141014 Views

83 replies

27 likes

  • 141014 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

124642 Views

294 replies

22 likes

  • 124642 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10491 Views

1 replies

6 likes

  • 10491 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Spotify PC desktop app "cannot play this right now" - mobile app and web version work normally

PlanPremiumCountryPolandDeviceDesktop PCOperating SystemWindows 11 24H2 build 26100.3775 My Question or IssueSince Spotify was out of service for 1+ hour yesterday, I cannot make the desktop app (Win 11) work, no matter what.Attempting to play any so...

Casual Listener

Plan Premium Country Poland Device Desktop PC Operating System Windows 11 24H2 build 26100.3775   My Question or Issue Since Spotify was out of service for 1+ hour yesterday, I ca...

SonicTonias

Newbie

4996 Views

5 replies

0 likes

  • 4996 Views
  • 5 replies
  • 0 likes

Superuser Contribution First second of song cut off

PlanPremiumCountryUSDeviceraider ge68hx 13vfOperating SystemWindows 11 My Question or IssueWhen a song starts, it is quiet for the first second and seems to fade in. Sometimes the first second is cut off entirely from the song. This started yesterday...

Regular

Plan Premium Country US Device raider ge68hx 13vf Operating System Windows 11   My Question or Issue When a song starts, it is quiet for the first second and seems to fade in. Sometime...

zj12

Casual Listener

2145 Views

10 replies

1 likes

  • 2145 Views
  • 10 replies
  • 1 likes

Superuser Contribution Main Search Bar Issue: Windows 10

@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works

Casual Listener

@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45   Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works  

AlejaR

Moderator

23278 Views

79 replies

14 likes

  • 23278 Views
  • 79 replies
  • 14 likes

Superuser Contribution Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues.   Basic Troubleshooting: Restart the Spo...

419 Views

0 replies

2 likes

  • 419 Views
  • 0 replies
  • 2 likes

Superuser Contribution Playlists showing which songs are already added

The mobile app will show if you already have a song added to it, but the desktop version doesnt do that. It only tells you it is already on a playlist after you try adding it. Feel like it would be a nice quality of life change. Thank you for your ti...

Casual Listener

The mobile app will show if you already have a song added to it, but the desktop version doesnt do that. It only tells you it is already on a playlist after you try adding it. Feel like it would be a...

LuhJamie

Visitor

1027 Views

4 replies

0 likes

  • 1027 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stops whenever Windows plays a notification sound

G'Day from Australia, I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyone else come across this problem and found a fix for it? I ha...

Newbie

G'Day from Australia,   I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyon...

Dessi

Moderator

1761 Views

7 replies

1 likes

  • 1761 Views
  • 7 replies
  • 1 likes

Superuser Contribution Disable "Next up" & "Next From"

PlanPremiumCountryUSA DeviceGalaxy s10e, Galaxy S21FE, Windows 10 desktop appOperating SystemAndroid 12, Windows 10 My Question or IssueHow do I get spotify to stop autoplaying? I will play a song(not album) or a podcast and not create a queue and It...

Casual Listener

Plan Premium Country USA   Device Galaxy s10e, Galaxy S21FE, Windows 10 desktop app Operating System Android 12, Windows 10   My Question or Issue How do I get spotify to stop au...

keo3029i34jrwadaad

Visitor

16247 Views

41 replies

22 likes

  • 16247 Views
  • 41 replies
  • 22 likes

Superuser Contribution Windows shows multiple audio output from Spotify

PlanPremiumCountryCanadaOperating SystemWindows 10My Question or IssueWindows shows multiple audio output from Spotify, usually 2 to 3, only one of them actually outputs audio. I find it annoying as I often use the sound mixer for all my applications...

Casual Listener

Plan Premium Country Canada Operating System Windows 10 My Question or Issue Windows shows multiple audio output from Spotify, usually 2 to 3, only one of them actually outputs audio. I find i...

Zucchiniiiii

Visitor

6532 Views

40 replies

3 likes

Other
  • 6532 Views
  • 40 replies
  • 3 likes

Superuser Contribution Prevent Spotify playing on another device than the one I am using

I do not want pressing "Play" on the Spotify Desktop app to ever start music playing on my phone. It's not even an intuitive best guess as to what should happen when I move between devices. I want control over this. I should be able to prevent this f...

Music Fan

I do not want pressing "Play" on the Spotify Desktop app to ever start music playing on my phone. It's not even an intuitive best guess as to what should happen when I move between devices. I want co...

UnregularSpace

Visitor

1565 Views

2 replies

2 likes

Connect
playback
  • 1565 Views
  • 2 replies
  • 2 likes

How to prevent Spotify in browser from downloading trash to disk?

PlanPremiumCountry DeviceFirefox BrowserOperating SystemWin10 My Question or IssueHello,How to prevent Spotify in browser from downloading files to the disk? Spotify is downloading each played song, it's bad for SSD shorting it's lifespan and it terr...

Visitor

Plan Premium Country   Device Firefox Browser Operating System Win10   My Question or Issue Hello, How to prevent Spotify in browser from downloading files to the disk? Spotify i...

Amay

Spotify Star

1022 Views

1 replies

0 likes

  • 1022 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xbox Spotify App Stereo / 5.1 toggle

Recently Spotify on my Xbox has stopped playing 5.1 surround audio. I've got an optical cable out of the console to my surround receiver. Before, Spotify would output 5.1. Now it only plays out of the front speakers. I've played with every setting, b...

Casual Listener

Recently Spotify on my Xbox has stopped playing 5.1 surround audio. I've got an optical cable out of the console to my surround receiver. Before, Spotify would output 5.1. Now it only plays out of th...

theo36ve

Visitor

3769 Views

9 replies

0 likes

surround
xbox
  • 3769 Views
  • 9 replies
  • 0 likes

Superuser Contribution Where is Listening history on desktop.?

I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.

Visitor

I followed the steps on the website, and can see the queue of upcoming songs, but there is no option to click to see the songs I just heard.

mwilliams1220

Casual Listener

1537 Views

2 replies

0 likes

  • 1537 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not play through Airpod Pros on desktop

PlanFreeCountryUnited KingdomOperating SystemWindows 11 My Question or IssueSpotify only plays sound through my speakers, not my Airpod Pros. I have the Airpod Pros connected via bluetooth, and all other sound from my PC such as youtube, games all co...

Casual Listener

Plan Free Country United Kingdom Operating System Windows 11   My Question or Issue Spotify only plays sound through my speakers, not my Airpod Pros. I have the Airpod Pros connected via...

Eni

Moderator

1073 Views

1 replies

0 likes

  • 1073 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Desktop App "Something Went Wrong Try reloading the page"

Plan Premium Country USA Device Computer Operating System Windows 10 My Question or Issue I can see playlists and saved stuff on the side, and the playing now and queue. I can also listen to music. But the middle area hasn't worked and just shows "So...

Casual Listener

Plan Premium  Country USA Device Computer Operating System Windows 10   My Question or Issue I can see playlists and saved stuff on the side, and the playing now and que...

SKZLily

Visitor

6229 Views

17 replies

1 likes

  • 6229 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution My volume is too low

Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine

Casual Listener

Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine

surfergirl96

Visitor

49698 Views

52 replies

2 likes

  • 49698 Views
  • 52 replies
  • 2 likes

Superuser Contribution Lost feature: URI link with timestamp

PlanPremium Operating SystemWindows 10, Spotify desktop app version 1.1.59.714.g7e040462-a My Question or IssuePrior to this most recent version update, I used to be able to copy a song's URI link and add a # timestamp (e.g., spotify:track:7iqS4pS1eV...

Visitor

Plan Premium   Operating System Windows 10, Spotify desktop app version 1.1.59.714.g7e040462-a   My Question or Issue Prior to this most recent version update, I used to be able to c...

Kinesico

Casual Listener

9451 Views

11 replies

16 likes

  • 9451 Views
  • 11 replies
  • 16 likes

Superuser Contribution Error: "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or Issue Hi,When I try to play any track in the app in my PC windows 10, I'm getting the following error: "Spotify can't play this right now. If you have the file on your computer you ...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue   Hi, When I try to play any track in the app in my PC windows 10, I'm getting the following error: ...

muffir

Music Fan

7794 Views

21 replies

1 likes

  • 7794 Views
  • 21 replies
  • 1 likes

Superuser Contribution The context menu when right-clicking a song should be customizable.

Spotify has changed the order of the context menu. Now Add to Playlist is on top instead of Add to Queue. They should revert this change and put Add to Queue back on top, or make the context menu customizable so that each user can fix it to their pre...

Newbie

Spotify has changed the order of the context menu. Now Add to Playlist is on top instead of Add to Queue. They should revert this change and put Add to Queue back on top, or make the context menu cus...

Bryneth

Music Fan

7839 Views

34 replies

68 likes

  • 7839 Views
  • 34 replies
  • 68 likes

Superuser Contribution No sound from Nvidia Shield to TV; tracks appear to be playing

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

Regular

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

jasjeet

Casual Listener

8196 Views

36 replies

4 likes

  • 8196 Views
  • 36 replies
  • 4 likes

New desktop app annoyance

Upon restarting my desktop app, I see there's a new side panel with an arrow to indicate expansion of the side panel (see attachment). Spotify has been pushing this big time and it's nothing but an annoyance. The poorly reworked UI is bad enough as i...

Roadie

Upon restarting my desktop app, I see there's a new side panel with an arrow to indicate expansion of the side panel (see attachment). Spotify has been pushing this big time and it's nothing but an a...

chimken

Newbie

2700 Views

12 replies

3 likes

  • 2700 Views
  • 12 replies
  • 3 likes