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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2165 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151788 Views

83 replies

27 likes

  • 151788 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140241 Views

294 replies

22 likes

  • 140241 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11341 Views

1 replies

6 likes

  • 11341 Views
  • 1 replies
  • 6 likes

Spotify can't play this right now

PlanPremiumCountryItalyDeviceLaptop AsusOperating SystemWindows 10 My Question or IssueWhen using the Windows Spotify application, the error, "Spotify can't play this right now. If you have the file on your computer you can import it"

Casual Listener

Plan Premium Country Italy Device Laptop Asus Operating System Windows 10   My Question or Issue When using the Windows Spotify application, the error, "Spotify can't play this right n...

Megaantony00

Casual Listener

1146 Views

4 replies

0 likes

can't
NOW
Play
right
Spotify
this
  • 1146 Views
  • 4 replies
  • 0 likes

Queue keeps changing - adding banned songs and generally being a fxcking menace

DeviceWindowsOperating SystemWindows My Question or IssueAs stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it come back to the queue in a new place. I've done this 10 times stra...

Roadie

Device Windows Operating System Windows   My Question or Issue As stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it...

12138189748

Casual Listener

827 Views

2 replies

0 likes

  • 827 Views
  • 2 replies
  • 0 likes

moving to a new laptop

Have we ever got a solution to move all of our off-line music and settings to a new computer, I have over 50GB of songs

Visitor

Have we ever got a solution to move all of our off-line music and settings to a new computer, I have over 50GB of songs    

Billy-J

Spotify Star

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
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Superuser Contribution Shuffling Music Off The Web Browser Of Spotify

PlanPremiumCountryUnited Kingdom Device(Windows PC)Operating System(Windows 10) My Question or IssueSo for no reason at all, shuffling music from specific artists on Spotify off the web browser directly has now suddenly stopped including every song f...

Casual Listener

Plan Premium Country United Kingdom   Device (Windows PC) Operating System (Windows 10)   My Question or Issue So for no reason at all, shuffling music from specific artists on S...

Tabreez

Casual Listener

878 Views

5 replies

1 likes

  • 878 Views
  • 5 replies
  • 1 likes

guys i need help

ok so i got dis **bleep** ah thing whenevr i try to login to ma acc on ma laptop n it says ''pair ur Spotify acc!!'' **bleep** naw **bleep** i dont wanna**bleep**...but even if i close n open/ log out n log in IT STILL DOESNT WORK n its like i didnt ...

Visitor

ok so i got dis **bleep** ah thing whenevr i try to login to ma acc on ma laptop n it says ''pair ur Spotify acc!!'' **bleep** naw **bleep** i dont wanna**bleep**...but even if i close n open/ log ou...

Billy-J

Spotify Star

980 Views

1 replies

0 likes

  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG][HELP]How do I change the update json to update correctly?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 11 My Question or IssueMy update.json reads:{"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Update\\spotify_installer-1.2.74.477.g3be53afe-1297.exe","version_from":"1.2.73.474","ve...

Roadie

Plan Premium Country   Device Desktop Operating System Windows 11   My Question or Issue My update.json reads: {"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Updat...

thezombiekillr9

Roadie

809 Views

2 replies

0 likes

bug
Help
Update
windows 11
  • 809 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify App will play no music on Windows 11

PlanPremiumCountryUSADeviceDELL Operating SystemWindows 11 My Question or IssueMy downloaded app will not play any music (streams) at all. I can play from the website with no issues. I have uninstalled, reinstalled, reloaded windows, checked for driv...

Casual Listener

Plan Premium Country USA Device DELL  Operating System Windows 11   My Question or Issue My downloaded app will not play any music (streams) at all.  I can play from the we...

Yordan

Moderator

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading playlists in lossless never ending (BUG)

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 Pro My Question or IssueI deleted all my downloads from the app settings and after I changed the streaming/download quality to lossless, I pressed download on one playlist. It started downloa...

Regular

  Plan Premium Country Greece Device PC Operating System Windows 10 Pro   My Question or Issue I deleted all my downloads from the app settings and after I changed the streaming/...

MihailY

Moderator

796 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have deleted an album from my library by mistake, but when i try to return it it does not w...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Maria

Moderator

1421 Views

3 replies

0 likes

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  • 3 replies
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how to remove a device

PlanPremiumCountryGermanyDeviceLaptopOperating Systemwindows 11 My Question or IssueI cannot find an option to remove a single device from the list of available devices. The list currentlx contains a device with chromecast, but isn't mine and I will ...

Roadie

Plan Premium Country Germany Device Laptop Operating System windows 11   My Question or Issue I cannot find an option to remove a single device from the list of available devices. The ...

Billy-J

Spotify Star

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music videos don't load; Unable to switch back to audio after accidentally turning on music video.

PlanPremiumCountrySweden Device2021 laptopOperating SystemWindows My Question or IssueI accidentally hit "switch to music video" on the desktop app. But no music videos will load, so neither will the switch button. In MV mode, spotify apparently refu...

Newbie

Plan Premium Country Sweden   Device 2021 laptop Operating System Windows   My Question or Issue I accidentally hit "switch to music video" on the desktop app. But no music video...

rlnt

Newbie

778 Views

2 replies

1 likes

  • 778 Views
  • 2 replies
  • 1 likes

Superuser Contribution Add noto font to font fallback list for CJK characters

PlanPremiumCountryJapanDevicePCOperating SystemWindows 11 My Question or IssueWhen set the Spotify App language to Japanese or English, CJK font will be using a fallback font list: --fallback-fonts: Helvetica Neue,helvetica,arial,Hiragino Sans,Hiragi...

Regular

Plan Premium Country Japan Device PC Operating System Windows 11   My Question or Issue When set the Spotify App language to Japanese or English, CJK font will be using a fallback font...

Joan

Moderator

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Local files does not detect .MP3 files, does detect .mp3 files

hmmm! my mp3 files are all lower case, spotify lists them all but will not play them, tells me I must upload them and seems to have no working options to do so!

Newbie

hmmm! my mp3 files are all lower case, spotify lists them all but will not play them, tells me I must upload them and seems to have no working options to do so!

Joan

Moderator

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

very limited search results?

PlanPremiumCountryUSDevicePCOperating SystemWindows My Question or Issuewhen i input a search term, and specify that i want songs with that term, i get extremely limited results. like, only 27-32 songs. this happens with any search term i use, it's n...

Newbie

Plan Premium Country US Device PC Operating System Windows   My Question or Issue when i input a search term, and specify that i want songs with that term, i get extremely limited resu...

Amay

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Library size not remembered after window resize

When I have Spotify Desktop in vertical and expand the window to the right, the Now Playing view automatically appears. When I make the window smaller again, Your Library gets reduced and the Now Playing view stays visible – even if I had set Your Li...

Casual Listener

When I have Spotify Desktop in vertical and expand the window to the right, the Now Playing view automatically appears. When I make the window smaller again, Your Library gets reduced and the No...

Ivelina

Moderator

768 Views

3 replies

0 likes

  • 768 Views
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  • 0 likes

Fixing Windows client missing 'lossless' quality option, visible on Android

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 11 24H2 26120.6690 My Question or IssueAndroid client gave me the 'lossless' quality option, but it is missing on my Windows desktop using the same premium account. Spotify for Windows (64 ...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System Windows 11 24H2 26120.6690   My Question or Issue Android client gave me the 'lossless' quality option, but it is missing on...

tychushd

Newbie

998 Views

1 replies

2 likes

  • 998 Views
  • 1 replies
  • 2 likes

Can't install afte runinstall

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10My Question or Issue Hi, I've been having that" Windows outdated/unable tu update spotify" issue for a long time, didn't care but today, looking for the setting 'HiFi streaming' I decided to u...

Roadie

Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue   Hi, I've been having that" Windows outdated/unable tu update spotify" issue for a long time, di...

Billy-J

Spotify Star

787 Views

3 replies

0 likes

  • 787 Views
  • 3 replies
  • 0 likes

Spotify Lossless is broken - Evidence provided

PlanPremiumDevice(High-End Windows PC)Operating System(Windows 11 24H2) My Question or IssueI have been holding out for Lossless support for years. I was really happy when I saw the announcement. Which makes me sad to say that in its current state, i...

Casual Listener

Plan Premium Device (High-End Windows PC) Operating System (Windows 11 24H2)   My Question or Issue I have been holding out for Lossless support for years. I was really happy when I saw ...

DDRRE

Newbie

1707 Views

1 replies

2 likes

Android
broken
lossless
spotify connect
Spotify for Windows
  • 1707 Views
  • 1 replies
  • 2 likes

Superuser Contribution Re: The authorize page after clicking log in doesn't load

Trying to do the same, I go to the Rekordbox app, click log in, it takes me to the authorization page, I click authorize, and then I get a prompt that asks to open Rekordbox on behalf of Spotify, I approve it, and then nothing happens. Been doing thi...

Visitor

Trying to do the same, I go to the Rekordbox app, click log in, it takes me to the authorization page, I click authorize, and then I get a prompt that asks to open Rekordbox on behalf of Spotify, I a...

Panchovargasz

Casual Listener

1321 Views

6 replies

1 likes

  • 1321 Views
  • 6 replies
  • 1 likes

Superuser Contribution Downloading

Hi there ! I'm trying to download playlists from my computer , but each time , I get the .exe but no downloading.Can someone help me please?

Visitor

Hi there ! I'm trying to download playlists from my computer  , but each time , I get the .exe but no downloading. Can someone help me please?

MihailY

Moderator

1474 Views

1 replies

0 likes

  • 1474 Views
  • 1 replies
  • 0 likes