Spotify cannot play this right now

[rachhoran4]

Desktop using online

Plan

Free

Country

USA

Spotify won't play more than 10 sec of any song. This has been happening for weeks.  

[Billy-J]

Hey @rachhoran4, thanks for reaching out to the Community!

Let’s try a few steps so we can solve this or narrow down the root cause of what’s causing your issue.

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. These steps are more thorough than the simple reinstall and can solve common issues.

If you're still having trouble, can you let me know the make and model of the device you're experiencing this on?

Let me know how everything goes!