Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 31314 Views
  • 72 replies
  • 24 likes
  • 31314 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61623 Views
  • 256 replies
  • 21 likes
  • 61623 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3856 Views
  • 1 replies
  • 6 likes
  • 3856 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143675 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143675 Views
  • 0 replies
  • 26 likes

Superuser Contribution spotify says 'offline' on windows 11

PlanPremiumCountryUSOperating SystemWindows 11 spotify says not availible while you're offline. i am connected to the internet and can still play my liked songs and liked playlists. here is what i have tried:restarting my PCreinstalling spotifyuninst...

  • Regular
  •   Plan Premium Country US Operating System Windows 11   spotify says not availible while you're offline. i am connected to the internet and can still play my liked songs and liked p...
  • chrisomoen
  • Newbie
  • 3063 Views
  • 27 replies
  • 0 likes
  • 3063 Views
  • 27 replies
  • 0 likes

Superuser Contribution Spotify stops playing songs after 3-5 songs play

Using the website, about 3-5 songs will play and then it'll just stop after the last song is over. Refreshing lets me continue listening but it just happens again after another 3-5 songs. And after refreshing, the song always starts 30 seconds in. I ...

  • Casual Listener
  • Using the website, about 3-5 songs will play and then it'll just stop after the last song is over. Refreshing lets me continue listening but it just happens again after another 3-5 songs. And after r...
  • Joan
  • Moderator
  • 112 Views
  • 2 replies
  • 0 likes
  • 112 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Some songs will not save to liked songs

PlanPremiumCountryUSA DeviceDesktopOperating System(Windows 10) My Question or IssueListening to a new group. I can click the heart and save the song to my liked song. Works properly for some of the songs by this group but not others. When I click on...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop Operating System (Windows 10)   My Question or Issue Listening to a new group.  I can click the heart and save the song to my liked...
  • Yordan
  • Moderator
  • 3822 Views
  • 5 replies
  • 0 likes
  • 3822 Views
  • 5 replies
  • 0 likes

Superuser Contribution Refresh button

PlanFree/PremiumCountry DeviceWindows desktop PCOperating SystemWindows My Question or IssueWhy is it so hard to create a f*$king refresh button. I listen to a daily podcast, and everyday I have to close and reopen spotify to get the new episode on S...

  • Casual Listener
  • Plan Free/Premium Country   Device Windows desktop PC Operating System Windows   My Question or Issue Why is it so hard to create a f*$king refresh button.  I listen to a dai...
  • Shld
  • Casual Listener
  • 24844 Views
  • 17 replies
  • 67 likes
  • 24844 Views
  • 17 replies
  • 67 likes

Superuser Contribution Smart Shuffle turning itself on on Desktop

PlanPremium CountryUSA Operating SystemWindows 10 My Question or IssueI just want to use normal shuffle but every time I change tabs to something else or look away, it switches from normal shuffle over to smart shuffle and I have to turn it off again...

  • Newbie
  • Plan Premium   Country USA   Operating System Windows 10   My Question or Issue I just want to use normal shuffle but every time I change tabs to something else or look away,...
  • axolotl123123
  • Regular
  • 900 Views
  • 8 replies
  • 7 likes
  • 900 Views
  • 8 replies
  • 7 likes

Where did the liked song indicator go?

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueHey everyone!Spotify used to show which songs I had liked, so it was easy for me to see what the best songs in a particular playlist are. Nowadays there is this...

  • Newbie
  • Plan Premium Country Netherlands   Device Desktop Operating System Windows 10   My Question or Issue Hey everyone! Spotify used to show which songs I had liked, so it was easy f...
  • kaworu_bloodpaw
  • Roadie
  • 124 Views
  • 1 replies
  • 2 likes
  • 124 Views
  • 1 replies
  • 2 likes

Page controls on the top-left corner not appearing when viewing lyrics

Sorry if I posted on the wrong category, I am a first-time poster and I don't know where to post software bugs. When viewing lyrics on the specific Spotify desktop version (shown below), there is no page navigation controls (forward / go back) on the...

WEAREBLAHSv2_0-1706524326333.png WEAREBLAHSv2_0-1706524408988.png
  • Newbie
  • Sorry if I posted on the wrong category, I am a first-time poster and I don't know where to post software bugs.   When viewing lyrics on the specific Spotify desktop version (shown below), the...
  • kaworu_bloodpaw
  • Roadie
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se reinicia mi playlist

PlanPremiumCountryMéxicoOperating SystemWindows 10 My Question or IssueHola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reproducir y cuando acaba 1 canción la siguiente canción es la ultima que guar...

  • Visitor
  • Plan Premium Country México Operating System Windows 10   My Question or Issue Hola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reprod...
  • Cristianog-04
  • Visitor
  • 3071 Views
  • 7 replies
  • 1 likes
  • 3071 Views
  • 7 replies
  • 1 likes

Superuser Contribution Green plus doesn't appear when adding multiple songs to liked playlist

PlanPremiumCountryEnglandDeviceDesktop PCOperating SystemWindows 11 My Question or Issue Steps to reproduce:1) Go to an album and select multiple songs by holding ctrl or shift and tapping on different songs in the album2) Right click on one of the s...

  • Casual Listener
  •   Plan Premium Country England Device Desktop PC Operating System Windows 11   My Question or Issue   Steps to reproduce: 1) Go to an album and select multiple songs by ho...
  • MrDinnertime
  • Casual Listener
  • 202 Views
  • 6 replies
  • 0 likes
  • 202 Views
  • 6 replies
  • 0 likes

Superuser Contribution my home screen is black and my search screen doesn't refresh on windows 11

my search screen only displays my most recent searches, going back about 3 days. My home screen is also not loading at all. I need to force-close the app to get it to reload.

  • Visitor
  • my search screen only displays my most recent searches, going back about 3 days. My home screen is also not loading at all. I need to force-close the app to get it to reload.
  • Joan
  • Moderator
  • 95 Views
  • 2 replies
  • 1 likes
  • 95 Views
  • 2 replies
  • 1 likes

Various features not working on desktop app.

List of things not working:Syncing activity between devicesDownloading songsDiscord Rich PresenceSyncing local files across devicesLast.fm scrobbling not working (this is 3rd party but relates to above issues)I have premium, and the only sign of spot...

  • Newbie
  • List of things not working: Syncing activity between devices Downloading songs Discord Rich Presence Syncing local files across devices Last.fm scrobbling not working (this is 3rd party but rela...
  • 219 Views
  • 0 replies
  • 1 likes
  • 219 Views
  • 0 replies
  • 1 likes

Superuser Contribution Web player unresponsive

At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but it's becoming very frustrating to have the music cut...

  • Visitor
  • At the end of approximately every third song, the web player will be completely unresponsive and won't switch to the next song. This while just playing a playlist. It can be fixed by reloading, but i...
  • OscarDC
  • Moderator
  • 90 Views
  • 1 replies
  • 1 likes
  • 90 Views
  • 1 replies
  • 1 likes

Ridiculous on so many levels

I upgraded to Family on to have my kids no longer mess up my algorythm. Problems- Spotify Kids doesnt run on PC- Searching Spotify kids database doesnt work with radio plays. The results are completely messed up- Spotify itself doesnt allow simple sw...

  • Newbie
  • I upgraded to Family on to have my kids no longer mess up my algorythm. Problems - Spotify Kids doesnt run on PC - Searching Spotify kids database doesnt work with radio plays. The results are comp...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playback freezes at the end of songs

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or IssueWithin the last 5 or so seconds of a song, the playback will stop, and it will stay at the duration it stopped at but will still say the song is playing. You then have to manually c...

  • Regular
  • Plan Premium Country USA   Operating System Windows 10   My Question or Issue Within the last 5 or so seconds of a song, the playback will stop, and it will stay at the duration it...
  • Tornadochaser12
  • Visitor
  • 634 Views
  • 3 replies
  • 0 likes
  • 634 Views
  • 3 replies
  • 0 likes

Superuser Contribution My spotify desktop app is not working, I click on play and nothing happens.

It was working normally 2 days ago, but yesterday some songs and episodes didn't play and today nothing plays at all.

  • Visitor
  • It was working normally 2 days ago, but yesterday some songs and episodes didn't play and today nothing plays at all.
  • AlejaR
  • Moderator
  • 148 Views
  • 1 replies
  • 1 likes
  • 148 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't see Sonos speakers

I'm using a Windows 10 Laptop and I have Spotify Premium. My wireless network is setup using Google WiFi. The only thing that I can consistently see when trying connect to a device are my Google Chromecast. Every so often if I get disconnected from m...

  • Music Fan
  • I'm using a Windows 10 Laptop and I have Spotify Premium. My wireless network is setup using Google WiFi. The only thing that I can consistently see when trying connect to a device are my Google Chro...
  • Monoboy
  • Casual Listener
  • 12380 Views
  • 6 replies
  • 0 likes
  • 12380 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify no longer works on Windows desktop after installing my DAC drivers.

I've recently bought an iFi Zen V2 DAC. After plugging it in for the first time, Spotify stopped working for a while but I found a similar post to the one I'm making now, and the fix for that worked fine.However, after installing the latest drivers, ...

  • Casual Listener
  • I've recently bought an iFi Zen V2 DAC. After plugging it in for the first time, Spotify stopped working for a while but I found a similar post to the one I'm making now, and the fix for that worked ...
  • mathiashauk
  • Casual Listener
  • 2598 Views
  • 7 replies
  • 0 likes
  • dac
    external device
    Windows 10
  • 2598 Views
  • 7 replies
  • 0 likes

Superuser Contribution In-app internet issues

Device PC Operating System Windows 10 Software Desktop App My Question or Issue After putting PC to sleep and then waking it up Spotify can't access online information like lyrics, non-downloaded albums, search, home page. Despite that music still pl...

  • Visitor
  • Device PC Operating System Windows 10 Software Desktop App   My Question or Issue After putting PC to sleep and then waking it up Spotify can't access online information like lyr...
  • Vasil
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution New releases for you section disappeared

PlanPremiumCountrySwitzerland DevicePOCO X3 NFCOperating SystemAndroid 10 My Question or IssueMy "new releases for you" section has disappeared. How can I restore this?I already reinstalled Spotify on my device. No success. Thx

  • Newbie
  • Plan Premium Country Switzerland   Device POCO X3 NFC Operating System Android 10   My Question or Issue My "new releases for you" section has disappeared. How can I restore this...
  • mascaritas
  • Regular
  • 6759 Views
  • 6 replies
  • 1 likes
  • 6759 Views
  • 6 replies
  • 1 likes