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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1742 Views

0 replies

2 likes

  • 1742 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146341 Views

83 replies

27 likes

  • 146341 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131330 Views

294 replies

22 likes

  • 131330 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11017 Views

1 replies

6 likes

  • 11017 Views
  • 1 replies
  • 6 likes

Desktop - Double clicking "Add to liked songs" button plays the song

PlanPremiumCountryCanadaDeviceDesktop - Alienware Aurora R16Operating SystemWindows 10VersionSpotify for Windows (64 bit)1.2.45.454.gc16ec9f6 IssueDouble clicking the "Add to liked songs" / "Add to playlist" (+) button (a common operation when you wa...

Casual Listener

Plan Premium Country Canada Device Desktop - Alienware Aurora R16 Operating System Windows 10 Version Spotify for Windows (64 bit) 1.2.45.454.gc16ec9f6   Issue Double clicking t...

DA_Tactix

Regular

530 Views

2 replies

3 likes

"Bug"
"UI"
Desktop (Windows)
  • 530 Views
  • 2 replies
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Superuser Contribution Mini Player Title in Taskbar Does not Update

Windows 11, DesktopWhen I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist. It only updates if I close and re-open the mini-play...

Casual Listener

Windows 11, Desktop When I first open the mini player, it sets the title of the mini-player in the taskbar. It doesn't change when the song changes and it doesn't change when I start a new playlist....

Novy

Moderator

527 Views

1 replies

3 likes

  • 527 Views
  • 1 replies
  • 3 likes

Superuser Contribution Songs spam skip or won't play the song at all

PlanPremiumCountryUSDevice(Desktop)Operating System(Windows 11) My Question or IssueMy desktop spotify won't play or work at all, but my Iphone version is fine, the client web and installed app on my computer both do the same thing, I have a video he...

Newbie

Plan Premium Country US Device (Desktop) Operating System (Windows 11)   My Question or Issue My desktop spotify won't play or work at all, but my Iphone version is fine, the client we...

MihailY

Moderator

512 Views

4 replies

2 likes

  • 512 Views
  • 4 replies
  • 2 likes

Superuser Contribution Podcast & Shows in 'What's new' - Showing stuff as played

PlanPremiumCountryUnited KingdomDeviceHP Elite Dragonfly G2 Notebook PCOperating SystemWindows 11 My Question or IssueIn 'What's new', Podcasts and shows are showing as played or minutes listened to even though I have not started listening to.

Casual Listener

Plan Premium Country United Kingdom Device HP Elite Dragonfly G2 Notebook PC Operating System Windows 11   My Question or Issue In 'What's new', Podcasts and shows are showing as playe...

MihailY

Moderator

3015 Views

21 replies

4 likes

  • 3015 Views
  • 21 replies
  • 4 likes

Superuser Contribution I can't find the equalizer. only language and play tab is there on settings

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Visitor

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Dessi

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Massive Input Delay/Lag and Song Transition Lag

Plan: PremiumCountry: USADevice: Acer Nitro 5OS: Win 11The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song transition lag. Let me elaborate further. When using playback cont...

Casual Listener

Plan: Premium Country: USA Device: Acer Nitro 5 OS: Win 11 The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song tra...

UncleBenZ13

Newbie

2935 Views

6 replies

4 likes

  • 2935 Views
  • 6 replies
  • 4 likes

Superuser Contribution Spotify doesn't play most songs and if it does - only 10 seconds.

PlanPremiumCountryGermanyDeviceDesktop/BrowserOperating SystemWin10 My Question or IssueHello,I'm new to Spotify and have the following problem: Whenever I want to play a song, I see an error stating that this song cannot be played at the moment. The...

Newbie

  Plan Premium Country Germany Device Desktop/Browser Operating System Win10   My Question or Issue Hello, I'm new to Spotify and have the following problem: Whenever I want to ...

OscarDC

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to device doesn't work

PlanPremiumCountryKenyaDeviceHP Elitebook 830 G5Operating SystemWindows 11 My Question or IssueI can't connect to my Android phone or Firestick from my PC. I have tried reinstalling it over and over for the past week, but it still doesn't connect. I ...

Casual Listener

Plan Premium Country Kenya Device HP Elitebook 830 G5 Operating System Windows 11   My Question or Issue I can't connect to my Android phone or Firestick from my PC. I have tried reins...

AlejaR

Moderator

1094 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Lyrics animation doesn't slide the window on music progress.

PlanFreeCountryFranceDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi,When I open the lyrics while music plays, the lyrics cursor is not set with the lyrics window. The lyrics cursor continue to goes down, until going outside the box...

Newbie

Plan Free Country France Device Desktop PC Operating System Windows 10   My Question or Issue Hi, When I open the lyrics while music plays, the lyrics cursor is not set with the lyric...

Vasil

Moderator

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
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Superuser Contribution Concert in Artist Pick is not the nearest one but the next upcoming one.

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwH...

Casual Listener

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological orde...

Maria

Moderator

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
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the song lyrics just dont display

PlanFreeCountrypolandDeviceacer travelmate p2Operating Systemwin 10 pro My Question or Issue99% of the songs im listening to lost their lyrics, i look them up on musixmatch, and the lyrics are avaible.

Visitor

Plan Free Country poland Device acer travelmate p2 Operating System win 10 pro   My Question or Issue 99% of the songs im listening to lost their lyrics, i look them up on musixmatch, ...

MauriceMV

Spotify Star

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify installer isn't installing anything

PlanFreeCountryEgyptDeviceLenovo laptop idepad 3 Operating SystemWindows 10 My Question or IssueI wanted to reinstall spotify because I had an issue with the lyrics and other things, I wanted to use the spotify installer since microsoft store doesn't...

Casual Listener

  Plan Free Country Egypt Device Lenovo laptop idepad 3  Operating System Windows 10   My Question or Issue I wanted to reinstall spotify because I had an issue with the lyr...

Ivelina

Moderator

1260 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Repeat one skips after an ad break

PlanFreeCountryUnited StatesDeviceWindows 11 DesktopOperating SystemWindows 11 When playing a song on a playlist/album/authors top 10 with repeat one enabled, the song WILL repeat itself, up until an advertisement plays, at which it will go to the ne...

Newbie

Plan Free Country United States Device Windows 11 Desktop Operating System Windows 11   When playing a song on a playlist/album/authors top 10 with repeat one enabled, the song WILL rep...

Susan_GP

Moderator

476 Views

1 replies

0 likes

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bugs
Repeat one
  • 476 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app closing immediately

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...

Music Fan

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...

OscarDC

Moderator

3254 Views

17 replies

0 likes

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Superuser Contribution Bug Report: Broken UI of windows Microsoft app.

PlanPremium StudentCountryIndiaDeviceLenovo Yoga 7i proOperating SystemWindows 11 My Question or IssueThe Microsoft app UI is showing some bugs when minimized and opened, the icons (What's new, Browse, Friend activity) get cramped one and overlay eac...

Newbie

Plan Premium Student Country India Device Lenovo Yoga 7i pro Operating System Windows 11   My Question or Issue The Microsoft app UI is showing some bugs when minimized and opened, the...

OscarDC

Moderator

988 Views

1 replies

0 likes

"Bug"
"UI"
"Windows" "Bug"
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Superuser Contribution Friends Activity is Blank

PlanPremiumCountryUS DevicePCOperating SystemWindows 11 My Question or IssueWithin the past couple weeks, my "Friends Activity" has gone completely blank. I've attached a picture. I can assure you they are listening to something and should be showing...

Regular

Plan Premium Country US   Device PC Operating System Windows 11   My Question or Issue Within the past couple weeks, my "Friends Activity" has gone completely blank. I've attache...

Maria

Moderator

4884 Views

31 replies

2 likes

  • 4884 Views
  • 31 replies
  • 2 likes

I accidentally hit CTRL + A and deleted all the songs out of my Liked Songs

I accidentally had clicked on Spotify, instead of PowerPoint, and had selected CTRL + A and DELETE to delete the contents of the slide, and instead removed ALL of the songs out of my Liked Songs.It won't let me undo, and it doesn't fall in the 'Recov...

Visitor

I accidentally had clicked on Spotify, instead of PowerPoint, and had selected CTRL + A and DELETE to delete the contents of the slide, and instead removed ALL of the songs out of my Liked Songs. ...

AdamDamon

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Show songs from" option toggles itself on after app restart

PlanPremiumCountryNorwayDeviceLenovo Legion LaptopOperating SystemWindows 11 My Question or IssueAfter experiencing extreme lagging, I decided to try to have fewer local files. I made a new folder SPOTIFY in my musicv library where I put the files th...

Newbie

Plan Premium Country Norway Device Lenovo Legion Laptop Operating System Windows 11   My Question or Issue After experiencing extreme lagging, I decided to try to have fewer local file...

AlejaR

Moderator

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Album Art Compression

PlanPremiumCountryUnited States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueI created a 1600x1600 png to use as album art for my local files, but the quality of the image compresses horribly. What's up with that? I'll attach...

Casual Listener

Plan Premium Country United States of America Device Desktop Operating System Windows 10   My Question or Issue I created a 1600x1600 png to use as album art for my local files, but th...

jxbrdy

Casual Listener

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

Regular

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...

Daniel631

Regular

1417 Views

8 replies

1 likes

  • 1417 Views
  • 8 replies
  • 1 likes