Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82574 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
785020 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
20687 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryTürkiyeDevicePCOperating SystemWindows 11 My Question or IssueEvery time I click on the songs it starts with the video then I have to click "switch to audio" to skip it. The volume in videos is lower. Additionally, there may be diff...
Plan Premium Country Türkiye Device PC Operating System Windows 11 My Question or Issue Every time I click on the songs it starts with the video then I have to click "switch to audio...
Moderator
980 Views
1 replies
2 likes
Using Premium Spotify, Windows 11. If I attempt to change the order of tracks in a playlist by dragging and moving, each moved track instead wants to be added (I get the "it's already on this playlist, are you sure you want to add?). So the only way ...
Using Premium Spotify, Windows 11. If I attempt to change the order of tracks in a playlist by dragging and moving, each moved track instead wants to be added (I get the "it's already on thi...
Moderator
1891 Views
4 replies
0 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I try to redeem it I get the account verifications screen (is this you? continue...
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue I have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I tr...
Moderator
554 Views
3 replies
1 likes
PlanFreeCountryUnited States of America DeviceDesktop Operating SystemWindows 10 Problem/QuestionThis isn't super important (hence the non urgent in the title) but whenever I play local files on Spotify the cover doesn't show up in my Discord status....
Plan Free Country United States of America Device Desktop Operating System Windows 10 Problem/Question This isn't super important (hence the non urgent in the title) ...
Visitor
11721 Views
9 replies
1 likes
I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 seconds.
I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 secon...
Spotify Star
1584 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceHP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back)Intel(R) Core(TM) **bleep** GHz6.00 GB RAMOperating SystemWindows 10 HomeMy Question or IssueSpotify Desktop has suddenly started working rea...
Plan Premium Country Netherlands Device HP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back) Intel(R) Core(TM) **bleep** GHz 6.00 GB RAM Operating System Windows 1...
Casual Listener
31310 Views
48 replies
8 likes
Operating SystemWin 11, Chrome My Question or IssueThis seems to be a new problem where the spotify web player refreshes as I'm typing, and is super aggressive about searching before I'm done typing. E.g. I tried searching for "DJ Got Me" by Maeta. B...
Operating System Win 11, Chrome My Question or Issue This seems to be a new problem where the spotify web player refreshes as I'm typing, and is super aggressive about searching before I'm...
Moderator
3793 Views
4 replies
5 likes
self explanatory
self explanatory
Spotify Star
453 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueAs stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer via Windows affects the volume. Universal volume adjustments do work, but tha...
Plan Premium Country USA Device PC Operating System Windows 11 My Question or Issue As stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer v...
Visitor
4963 Views
6 replies
0 likes
PlanPremiumCountryUSADeviceDell laptopOperating SystemWindows 11 My Question or IssueWhen I click on a song in a playlist, a different song on that playlist plays. WHen I click to play a song on an album, a different song by the artist (sometimes not...
Plan Premium Country USA Device Dell laptop Operating System Windows 11 My Question or Issue When I click on a song in a playlist, a different song on that playlist plays. WHen I cli...
Spotify Star
406 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePC + S.M.S.L DL200 DAC via USB (but with the same exact problem via coax connection)Operating SystemWindows 11 My Question or IssueI'm having troubles with Spotify app output device after every launch. My default device ...
Plan Premium Country Poland Device PC + S.M.S.L DL200 DAC via USB (but with the same exact problem via coax connection) Operating System Windows 11 My Question or Issue I'm having tr...
Newbie
5300 Views
8 replies
0 likes
PlanPremiumCountryAustraliaDeviceDesktop PC, Notebook, Apple iPhone 12Operating SystemWindows 10 Pro & iOS 15 My Question or IssuesI genuinely tried searching as suggested but could not find my exact "issue". MY SCENARIO:I have a desktop PC which I u...
Plan Premium Country Australia Device Desktop PC, Notebook, Apple iPhone 12 Operating System Windows 10 Pro & iOS 15 My Question or Issues I genuinely tried searching as suggeste...
Moderator
1451 Views
7 replies
1 likes
Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC several times. I'm having no luck on my own, unfortunat...
Hello! This issue began last night and has continued into today. I've cleared my browser cache on both Chrome and Firefox, updated both browsers to the latest version, and I have restarted my PC seve...
Moderator
910 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWin 10 Pr 64bit My Question or IssueI'm running studio monitors connected to this interface. Whenever I select the interface in Windows as output Spotify keeps skipping songs not playing anything. Rein...
Plan Premium Country Germany Device PC Operating System Win 10 Pr 64bit My Question or Issue I'm running studio monitors connected to this interface. Whenever I select the interface ...
Visitor
6260 Views
8 replies
3 likes
Does anyone know why I can't hear anything from Spotify through anything? It's not working through the laptop speakers, a wireless headset, 7 sets os wireless earbuds, or a wired headset. I asked people from Spotify but they had no clue about anythin...
Does anyone know why I can't hear anything from Spotify through anything? It's not working through the laptop speakers, a wireless headset, 7 sets os wireless earbuds, or a wired headset. ...
Spotify Star
429 Views
1 replies
0 likes
When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.
When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.
Visitor
6487 Views
17 replies
0 likes
PlanPremiumCountry SwedenDevicePC LaptopOperating SystemWindows 10 My Question or Issue I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I can pair them with my laptop, but I cannot listen to the Spotify desktop app with them....
Plan Premium Country Sweden Device PC Laptop Operating System Windows 10 My Question or Issue I just bought a new pair of bluetooth headphones (Sony h.ear2 WH-H900N). I c...
Not applicable
35598 Views
13 replies
3 likes
PlanPremiumCountryUSA DeviceMacbook pro, windows pc, iphoneOperating SystemiOS, windows 10 My Question or IssueI have persistent issues when operating Spotify with my current setup.My output device is a windows 10 PC. While working, I control spotify...
Plan Premium Country USA Device Macbook pro, windows pc, iphone Operating System iOS, windows 10 My Question or Issue I have persistent issues when operating Spotify with my ...
Moderator
2110 Views
15 replies
2 likes
PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueIt's been like this for a while now, I can't seem to be able to sort my songs on my playlist by recently added, which is weird because I can easily to that on the android app, would l...
Plan Premium Device PC Operating System Windows 10 My Question or Issue It's been like this for a while now, I can't seem to be able to sort my songs on my playlist by recently...
Moderator
533 Views
1 replies
0 likes
Hi, I'm having troubles with playback on Windows desktop since a week or 2. It stutters every now and then. Sometimes it plays without problems for like 30 seconds, and then it starts again. I read other posts with the same issue where the solution w...
Hi, I'm having troubles with playback on Windows desktop since a week or 2. It stutters every now and then. Sometimes it plays without problems for like 30 seconds, and then it starts again....
Visitor
18086 Views
18 replies
3 likes
