Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84117 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
797933 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24454 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryFinlandDeviceWindows laptop and Android phoneOperating SystemAndroid 14 and Windows 11 My Question or IssueSong counter does not match in one of my playlists. All unavailable songs are shown. In a playlist view it says clearly 7738 ...
Plan Premium Country Finland Device Windows laptop and Android phone Operating System Android 14 and Windows 11 My Question or Issue Song counter does not match in one of my playlist...
Roadie
2089 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
645 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceHPOperating SystemWindows 11 My Question or IssueSince 2 or 3 days I have a super annoying issue on Desktop App:basically everytime I am typing in the search bar, the song paused.It makes my user experience terrible.
Plan Premium Country Germany Device HP Operating System Windows 11 My Question or Issue Since 2 or 3 days I have a super annoying issue on Desktop App: basically e...
Moderator
2977 Views
11 replies
2 likes
I would like to be able to push the Spotify install to users trough our RMM system, this as users are not allowed to install software them selves.I have basically tried everything, and from our standpoint right now, the installer is getting run by "N...
I would like to be able to push the Spotify install to users trough our RMM system, this as users are not allowed to install software them selves. I have basically tried everything, and from our s...
972 Views
0 replies
0 likes
PlanPremiumOperating SystemWindows 10,web playerMy Question or IssueThe new web player has removed the Settings menu and it now appears there is no way to control the Explicit content option. How do I do this now?
Plan Premium Operating System Windows 10,web player My Question or Issue The new web player has removed the Settings menu and it now appears there is no way to control the Explicit content optio...
Newbie
5598 Views
12 replies
0 likes
my account works perfectly on other devices but not this new laptop
my account works perfectly on other devices but not this new laptop
Moderator
517 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceLenovo Legion Y520TOperating SystemWindows 11 My Question or IssueI have been having problem with getting the warning that the song I'm about to add to my playlist already is on the playlist. The playlist is a shared pla...
Plan Premium Country Sweden Device Lenovo Legion Y520T Operating System Windows 11 My Question or Issue I have been having problem with getting the warning that the song I'm about to...
Moderator
6352 Views
23 replies
1 likes
PlanPremiumCountryPhilippinesDeviceAcer AspireOperating SystemWindows 11 Pro For Workstations My Question or IssueIt's the same thing with the ongoing issue reported by Android device users, the progress bar of a song keeps moving but there's no soun...
Plan Premium Country Philippines Device Acer Aspire Operating System Windows 11 Pro For Workstations My Question or Issue It's the same thing with the ongoing issue reported by Andro...
Moderator
1276 Views
4 replies
0 likes
PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueHelloI have a weird issue where it seems that Spotify try to decrease intrument volume and increase vocal volume under a song. It does a terrible job, and it's super annoy...
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue Hello I have a weird issue where it seems that Spotify try to decrease intrument volume ...
Moderator
725 Views
3 replies
1 likes
PlanPremium MonthlyCountryBangladeshDeviceiPhone SE 2 (15.1)Operating SystemWindows 10 (21H1)macOS BigSur 11.6.1 My Question or IssueLike my own Created Playlist, is it possiable to move 'Liked Songs' playlist Up/Down as my Order? If so, How?Sorry fo...
Plan Premium Monthly Country Bangladesh Device iPhone SE 2 (15.1) Operating System Windows 10 (21H1) macOS BigSur 11.6.1 My Question or Issue Like my own Created Playlist, is it pos...
Regular
5993 Views
5 replies
3 likes
PlanPremiumCountryTürkiyeDevicePCOperating SystemWindows 11 My Question or IssueEvery time I click on the songs it starts with the video then I have to click "switch to audio" to skip it. The volume in videos is lower. Additionally, there may be diff...
Plan Premium Country Türkiye Device PC Operating System Windows 11 My Question or Issue Every time I click on the songs it starts with the video then I have to click "switch to audio...
Moderator
1013 Views
1 replies
2 likes
Using Premium Spotify, Windows 11. If I attempt to change the order of tracks in a playlist by dragging and moving, each moved track instead wants to be added (I get the "it's already on this playlist, are you sure you want to add?). So the only way ...
Using Premium Spotify, Windows 11. If I attempt to change the order of tracks in a playlist by dragging and moving, each moved track instead wants to be added (I get the "it's already on thi...
Moderator
2005 Views
4 replies
0 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I try to redeem it I get the account verifications screen (is this you? continue...
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue I have been sent a couple of audiobook codes to redeem via Authors Direct, but whenever I tr...
Moderator
567 Views
3 replies
1 likes
PlanFreeCountryUnited States of America DeviceDesktop Operating SystemWindows 10 Problem/QuestionThis isn't super important (hence the non urgent in the title) but whenever I play local files on Spotify the cover doesn't show up in my Discord status....
Plan Free Country United States of America Device Desktop Operating System Windows 10 Problem/Question This isn't super important (hence the non urgent in the title) ...
Visitor
11879 Views
9 replies
1 likes
I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 seconds.
I am listening to the online web player. I am using windows 11 operating system. Commercials play in their entirety- even up to 30 seconds or 1 minute, however my music always cuts of after 10 secon...
Spotify Star
2142 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceHP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back)Intel(R) Core(TM) **bleep** GHz6.00 GB RAMOperating SystemWindows 10 HomeMy Question or IssueSpotify Desktop has suddenly started working rea...
Plan Premium Country Netherlands Device HP Pavilion G6 (Purchased in 2012; HDD replaced with SSD a few years back) Intel(R) Core(TM) **bleep** GHz 6.00 GB RAM Operating System Windows 1...
Casual Listener
31591 Views
48 replies
8 likes
Operating SystemWin 11, Chrome My Question or IssueThis seems to be a new problem where the spotify web player refreshes as I'm typing, and is super aggressive about searching before I'm done typing. E.g. I tried searching for "DJ Got Me" by Maeta. B...
Operating System Win 11, Chrome My Question or Issue This seems to be a new problem where the spotify web player refreshes as I'm typing, and is super aggressive about searching before I'm...
Moderator
3814 Views
4 replies
5 likes
self explanatory
self explanatory
Spotify Star
462 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueAs stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer via Windows affects the volume. Universal volume adjustments do work, but tha...
Plan Premium Country USA Device PC Operating System Windows 11 My Question or Issue As stated, the volume won't adjust at all on desktop, neither the app slider or the volume mixer v...
Visitor
5220 Views
6 replies
0 likes
PlanPremiumCountryUSADeviceDell laptopOperating SystemWindows 11 My Question or IssueWhen I click on a song in a playlist, a different song on that playlist plays. WHen I click to play a song on an album, a different song by the artist (sometimes not...
Plan Premium Country USA Device Dell laptop Operating System Windows 11 My Question or Issue When I click on a song in a playlist, a different song on that playlist plays. WHen I cli...
Spotify Star
417 Views
1 replies
0 likes
