Exactly two songs of a playlist will play and then it doesn't advance to the next song

[davidasch]

Plan: Premium

Country: USA

Device: Windows 11 desktop and web (Chrome)

Operating System: Windows 11

My Question or Issue:

In both the desktop application and the web application, playlists like 'Discover Weekly' will play two songs and then stops playing. To continue, I must click on the next song. 

This started a couple of weeks ago. Since then I've cleared the cache, reinstalled Spotify, but the problem persists 100% of the time. 

Is anyone else having this annoying problem?

[ribezaz]

Hello how are you?

Welcome to the Spotify Community! I'm happy to have you here 🙂

It may be that a clean reinstall of your Spotify can solve your issue!

You can check out how to do this in this link:
https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485

Keep me informed, so I can keep helping you!

Cheers
ribezaz

[davidasch]

Thanks for trying to help. I had already reinstalled Spotify, but I followed the instructions you provided and restarted my computer. The issue persists, still. 

Since no one else is reporting this, I'm guessing it must be related to my local setup. I'll try changing some of this even though I mostly use the defaults.

[Seraphina-Pekka]

I have had the same problem for almost two weeks now, since the latest update.

W10, and using the desktop and mobile app to cast to Sonos.

It will play track A, continue to B.

Then it stops, while showing it's still playing A, but at the end.

If I hit 'Next' it will play B again.

So, I have to hit 'Next' again to go to track C.

It will play C, then D.

And then it stops, showing it's still playing C.

I have to again hit 'Next' twice to go to E.

It's driving me nuts.

I uninstalled, cleared cache, rebooted, removed all things related for fresh installs. Nothing helps. NOTHING.

[davidasch]

This is exactly the problem I'm having. Coincidentally, and perhaps a hint, is that I'm also streaming to Sonos speakers from my Windows 11 desktop app. Using the Spotify Apple Watch app streamed through AirPods plays everything just fine.

So, here's what I just tried:

1. Instead of streaming through Sonos, I tried playing through my computer's speaker. The problem doesn't occur.
2. Switched back to Sonos streaming, expecting the problem to recur. But it's working perfectly again -- after two weeks of not working. Makes no sense to me, and I don't believe this is a real solution. So, take it for what it's worth.

I'm sorry you're experiencing this issue as well. It's good to know that it's not some local issue I'm having. Misery loves company!

[OscarDC]

Hey folks,

Thank you for reaching out about this.

Jumping in to add some steps that could help. Since this could be related to network restrictions, would you mind checking with a different Wi-Fi connection to see if it makes any difference? If you don't have another one available, you can use a mobile data hotspot to test it. 

If the issue persists, it might be related to the issue mentioned in this main thread. We'd recommend checking the marked solution of that thread and subscribe to it as any relevant update will be posted there.

Hope this helps. If anything else comes up, the Community will be here for you. 

[Seraphina-Pekka]

Misery loves company indeed 😀

I tried posting this problem before, and did, but it didn't get published. Since the new web interface is exasperating I found your post and logged in to comment.

This is a big problem, right? I too use Sonos.

Sonos is completely up to date by the way; both the system and apps on mobile and desktop.

Different WIFI didn't help. Different channel didn't help.

Today, Spotify suggested other devices as well. It also showed a solo Sonos speaker, and my phone.

It didn't before and only showed the laptop and the grouped Sonos speakers.

I hit 'Play' and it played without the problem.

It seems the other devices aren't found, but when they are the 2-songs-problem doesn't occur!

I think it may be a communication problem between Spotify and Sonos in both directions.