Unable to authenticate from Spotify app (Windows 11)

[freed0m]

Installed Spotify on Windows 11.  Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears.

No idea why, not a useful error message.

Login to spotify.com works fine.  

Sigh

[Amay]

Hey @freed0m, welcome to the Spotify Community! 🎵

Could you try the following steps and see if that helps:

1. Log in to your account on open.spotify.com and then try logging into the desktop app.
2. If you have installed the desktop app from the Microsoft Store, try installing from the official website.
3. Disable any VPN, firewall, DNS, or AdBlocker if you have one that could interfere with the same.

Let me know how it goes. You can also share a screen recording of the issue so I can take a closer look. 🙂

[Antonio313]

I am getting the same response on MacOS. I downloaded the app from Spotify, ran the installer, no matter how many times I "Try Again", if I am already logged in on the browser I immediately get Illegal Scope. If I log out and "Try Again" as soon as I log in I get "Illegal Scope". Tried disabling any privacy apps running on my Firefox browser but it makes no difference.

[Antonio313]

Worked round the problem by logging on using my phone.

[straightbanana2]

Heb hetzelfde probleem, inloggen via PC lukt niet, krijg steeds die vervelende "Illegal Scope" boodschap. Maar wat je oplossing betreft: Door in te loggen op telefoon ben je toch niet ingelogd op PC of Mac?

@Antonio313

I have the same problem, logging in via PC does not work, I keep getting that annoying "Illegal Scope" message. But regarding your solution: By logging in on the phone you are not logged in on the PC or Mac?

[freed0m]

I pay for Spotify family but for whatever reason I simply cannot use the Spotify app on Windows 11 - "illegal scope" is displayed in the browser when I try to login.   Really poor user experience.  

Can someone look into this and explain why it happens please?

[MihailY]

Hey folks,

Thanks for your replies.

If you're experiencing this, try the following:

• Try logging in with your username/email address + password in case you're using Facebook to log in.
• Check if the system date and time are correct.
• Check if you can log in to your account page on the browser.
• Change your default browser to a different one.

Let us know how it goes.